Account representative jobs in San Bernardino, CA - 1,529 jobs

Alta Resources is Hiring! Earn $17.00-$19.00. Based on Experience. The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, sample fulfillment, data entry, and validation of orders. The Customer Care Rep will also handle complex compliance issues as they will be supporting an Alta client that may be regulated by a federal and/or state government agency. Additional duties may include updating reports, assist in the final testing of new surveys and processes, and some data analysis. This role is responsible to facilitate, analyze and resolve any customer issues, provide product support and/or investigate questions or follow up to resolve those concerns in an accurate and timely manner to ensure customer retention and loyalty. This Role will also work to resolve transferred call issues and answer process questions, all following a designated escalated system process designed by Alta's Client. Essential Duties & Responsibility Serves as a company ambassador by delivering a high level of professionalism and quality through the delivery of exceptional customer service and support by utilizing strong verbal and written communication skills and effective telephone techniques. Builds relationships and rapport with customers through a conversational and consultative approach. Troubleshoots and problem solves customer's issues or concerns by providing solutions, recommendations, replacements, gathering of sensitive information, and/or detailed product information with a sense of urgency while using a positive and empathic approach at all times. Handles complex compliance issues as Alta's client may be regulated by a federal and/or state government agency. Completes, maintains, and processes pertinent paperwork and records with a high attention to detail to ensure accurate data is entered in CRM, client systems, and other technology as needed. Additional duties may include balancing of orders, updating reports, assist in the final testing of new surveys, and some data analysis. Completes daily tasks within pre-established timelines by appropriately prioritizing multiple tasks within or across projects or cross functional teams with minimal direction from management. Meets all identified team and client performance metrics, goals and deadlines in a fast paced, ever changing, high performing team based environment. Provides back up support to other teams as needed. Takes the initiative to obtain and consistently upgrade product knowledge. Escalates issues and reports quality issues per procedures. Identifies potential sales opportunities with consumers regarding their product needs, or up selling related products. Builds relationships and works closely with client, Alta co-workers, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed. Recommends improvements to management in service, product, procedures, and/or packaging to support operational excellence or to prevent future issues of a similar nature. Report any training needs or system error/discrepancies to the supervisor. Complete other tasks as deemed appropriate by supervisor. Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position. Other duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Displays a high level of confidence, enthusiasm and a positive attitude with the desire to succeed and exceed customer expectations. Has a passion to serve others. Excellent interpersonal, verbal and written communication skills. Ability to establish rapport, builds relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating negative information. Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion. Demonstrate an ability to maintain composure while diffusing and professionally negotiating a high-tension situation on a routine basis. Strong retention skills with the ability to follow a process flow and/or script as needed. Highly self-motivated with the ability to prioritize complex, diversified responsibilities, multi task effectively and execute tasks with minimum supervision. Strong organization and time management skills. Ability to remain focused and productive with tasks that may be repetitive. Strong attention to detail and accuracy. Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate person and follow up accordingly to the customer. Knows when to involve supervisors. Ability to maintain a high level of confidentiality by handling sensitive and private client and customer information in accordance with Alta Resources and Client's policies and regulatory requirements. Embraces change and is flexible to the needs of the business and team. Proven ability to meet deadlines and key metrics, work independently, as a team player, and drive results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals. Ability to accept and apply coaching and feedback from leadership. Proven track record of reliability and a strong work ethic is a must. EDUCATION and/or EXPERIENCE High school diploma or equivalent (GED, HSED) required. Post high school education is preferred. Previous work experience in customer service, sales, training, or member retention required. Industry experience or any other service related industry experience is a plus. Ability to quickly learn complex program and product knowledge, work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone via a headset at the same time. Beginner to Intermediate knowledge and use of Microsoft Suite, primarily in Word, Excel, PowerPoint, and Outlook is desired. Keying data entry efficiently and accurately with proficiency in typing/keyboard is required. Polished phone demeanor, tone and etiquette is required. Neenah, WI | Brea, CA | Fort Myers, FL | Pasig City, PH | Belize City, BZ | Mexico City, MX About Us | Careers | Need Assistance | 877.464.2582 | Privacy Policy

JOB TITLE: Client Services Representative (CSR) - Employee Benefits DEPARTMENT: Employee Benefits CLASSIFICATION: Non-Exempt LANGUAGE REQUIREMENT: Bilingual English and Spanish COMPENSATION: Hourly wage: $28.85 - $33.65 Based on experience COMPANY OVERVIEW: Venbrook is a privately held insurance brokerage and risk management firm providing tailored solutions across employee benefits, property and casualty, and specialty lines. Our teams support clients through direct service, accountability, and clear communication. Our culture emphasizes ownership, collaboration, and trust. We offer a comprehensive benefits package: 401k with employer match Medical, dental, vision, life, and disability insurance Paid Time Off Paid holidays Paid sick leave Professional development opportunities Flexible work arrangements JOB SUMMARY: The Client Services Representative supports employees and HR contacts with day-to-day benefit inquiries. You operate in a high-volume, member-facing environment. You resolve routine issues and escalate complex matters following defined guidelines. Your work supports a consistent member experience and reduces service interruptions for Account Management teams. DUTIES/RESPONSIBILITIES: Employee and Member Support Serve as the primary contact for benefit inquiries via phone and email Explain coverage, eligibility, and benefit usage in clear terms Guide members through carrier portals, mobile applications, and ID card access Support employees during open enrollment Provide bilingual support in English and Spanish Routine Benefits and Claims Support Process ID card requests and replacements Confirm provider network participation Respond to basic claim status inquiries Verify eligibility and enrollment changes Add or remove dependents Provide prescription refill guidance Address standard open enrollment questions Issue Identification and Escalation Identify issues requiring escalation Route cases to Account Management per internal guidelines Ensure complete documentation prior to escalation Maintain ownership until successful handoff is confirmed Documentation and Collaboration Document all interactions and outcomes in the CRM system Track open items through resolution Partner with Account Managers and Advocacy teams Identify recurring issues and share trends with leadership EDUCATION & EXPERIENCE: Required Skills & Qualifications · One to three years of experience in employee benefits, insurance · Bilingual English and Spanish · Clear written and verbal communication skills · Ability to manage high call and email volume · Strong organization and follow-through · Professional and composed in time-sensitive situations Preferred Qualifications · Experience in an employee benefits brokerage or consulting environment · Knowledge of health and welfare benefit plans · Experience with CRM or benefits administration platforms · Working knowledge of Outlook, Word, and Excel Measures of Success Timely resolution of routine member issues Clear and complete escalation documentation Positive member experience feedback Reduced disruption to Account Management workflows

The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate information to incoming customer service orders, status, and product knowledge request Processes customer orders, changes, and returns Resolves customer complaints by investigating problems, developing solutions, and making recommendations Works closely with the Operations Supervisor as directed Reviews and maintains customer database to track information on account information, statuses, orders, and lead times Provides timely feedback regarding service failures or customer concerns Works closely with Sales Representatives on quotes, status of orders etc. Promotes a safe workplace Performs other duties as directed What You Will Bring Required Skills, Competencies and Qualifications Strong communication and interpersonal skills Outstanding customer service skills Excellent time management ability Ability to handle adversity and conflict with successful outcomes Outstanding attention to detail and accuracy Possesses strong commitment to team environment while working well with others Works systematically and logically to resolve problems Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services Knowledge of technical details of the company product Proficient in computer data entry Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software 2+ years of Customer Service experience in the manufacturing or construction industry Job Benefits Medical, Dental, Vision, and FSA are available 30 days following your start date 401k with company match is available after 90 days of employment Company-provided Life Insurance and AD&D are provided after 90 days of employment at no cost to you 3 PTO days after 60 days of employment (hourly and non-exempt positions only) 2 weeks of vacation after 6 months of employment 10 paid holidays - including your birthday!

The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate inform Customer Service, Service, Microsoft, Operations Supervisor, Sales Representative, Manufacturing, Retail, Customer

Our client is seeking a dependable and customer-focused Customer Service Representative to serve as a key point of contact for customers. This role is ideal for someone who enjoys helping others, solving problems, and providing a positive experience while working in a fast-paced, team-oriented environment. Key Responsibilities Respond to customer inquiries via phone, email, and/or chat in a professional and timely manner Resolve customer questions, concerns, and issues while ensuring a high level of satisfaction Document customer interactions accurately in internal systems Process orders, returns, account updates, or service requests as needed Collaborate with internal teams (sales, operations, billing, etc.) to resolve escalated issues Follow established processes, policies, and service standards Identify opportunities to improve the customer experience Qualifications 1-3+ years of experience in customer service, call center, or client support roles Strong communication and interpersonal skills Ability to remain calm, professional, and solution-oriented Basic computer proficiency and ability to learn new systems quickly Strong attention to detail and follow-through Nice to Have Experience in a high-volume or phone-based support environment Familiarity with CRM or ticketing systems (Salesforce, Zendesk, etc.) Bilingual skills a plus Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

We're a sales agency powerhouse taking the Inland Empire by storm, and we're looking for business leaders, entrepreneurs, and sales trailblazers ready to make a real impact. Join us as a *Telecommunications Sales Associate*, representing Frontier Telecommunications with style, smarts, and unbeatable service. Help neighbors connect to Frontier's internet, voice, and TV offerings-and become their go-to local tech expert. As a Telecommunications Sales Associate, you'll be the friendly face and local expert customers turn to for smooth, stress-free support with Frontier's internet, voice, and TV services. Whether answering questions, resolving service hiccups, closing sales or just making someone's day a little easier, you'll do it all with the know-how and charisma. In this role, you'll connect with the Inland Empire community, turn tiny interactions into memorable brand and sales experiences, and become a trusted expert for all things Frontier. *What Will I Be Doing as a Telecommunications Sales Associate?* * Chat one-on-one with decision-makers, homeowners and renters to bring Frontier's reliable, high-quality products directly to their doorstep. * Engage with customers and establish genuine rapport and trust to uncover their needs, pain points and lifestyle and position Frontier's products as the best fit. * Deliver impactful product presentations that showcase features, benefits, and value in a way that drives buying decisions. * Negotiate and close sales while ensuring each customer receives an exceptional experience from start to finish. * Leverage relationship-building skills to create trust, overcome objections, and secure long-term customers. * Achieve and exceed sales targets by consistently converting leads into paying customers. * Maximize upselling and cross-selling opportunities to increase customer value and satisfaction. * Represent Frontier as a trusted local sales expert in the Inland Empire, building brand recognition and loyalty. *What Do I Need to Bring to the Table as a Telecommunications Sales Associate?* * High school diploma or GED required; bonus points if you've tackled college coursework in business, communications, or a related field. * Up to 2 years in customer-facing roles like retail or call centers-though entry-level rockstars with stellar people skills are welcome. * Tech-comfy and ready to dive into new systems; quick learners with basic computer savvy shine here. * Clear, empathetic communicators who can break down tech talk and make customers feel heard. * Sharp troubleshooters who spot issues fast and deliver simple, effective solutions. * Naturally helpful, cool under pressure, and committed to turning service hiccups into smooth sailing. * Detail-driven and organized-you log it all, handle inquiries like a pro, and keep things accurate. This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.

Must Haves: 2+ years of experience with billing and/or collections on the professional side Experience with insurance payments Strong knowledge of reading explanation of benefits (EOBs) High School diploma Experience with refunds or overpayments Plusses: Experience using Epic EMR system for billing/collections Day to Day: Our client is looking for an Account Follow Up Representative to support their Refund Specialty department in Irwindale, CA. The department in undergoing a cleanup objective to clear and resolve old credit balances, which will be focusing on balances from 2023, 2024, and early 2025. In this role, this person will be working from an excel spreadsheet looking at overpayments from charge lines and research if they are valid or not. They will be confirming if payments and adjustments are posted correctly and verify the order of insurances to see if/ensure they are accurate. They will also be issuing refunds or performing offset initiations (prompting the payers to pay back the money, opposed to cutting a physical check). This practice works with all types of insurances: HMOs, PPOs, MediCare, MediCal, and Workers Comp. We're seeking a candidate with experience in professional billing and collections, including a solid understanding of explanation of benefits (EOBs) and insurance payment processes. The ideal individual will demonstrate exceptional customer service skills, maintain a positive and professional attitude, and be reliable and committed to a full 40-hour work week. Team Dynamic/Environment: This role is based onsite at the Rivergrade office in Irwindale, CA, where the selected candidate will work alongside two other contractors hired for the same team. While three additional team members are based remotely in Chicago, the candidate will have in-person support from their manager and supervisor, who are also located at the Irwindale office. The office houses approximately 80 staff members from various billing and collections teams, creating a collaborative and dynamic work environment.

IHSS Customer Service Specialist Pay Rate: $27.00 per hour Schedule: Monday-Friday, 8:00 AM-5:00 PM Contract: 6-month contract We are seeking a compassionate and dependable IHSS Customer Service Specialist support high-needs In-Home Supportive Services (IHSS) recipients in Pasadena, CA. This Role focuses on assisting seniors and individuals with disabilities often in urgent or emergency situations by coordinating backup caregiving support and helping clients navigate public assistance programs. Key Responsibilities Respond to inbound calls from IHSS recipients experiencing urgent care needs, including same-day caregiver call-outs. Coordinate and dispatch backup homecare providers to ensure continuity of care. Assist clients in understanding and navigating IHSS, Medi-Cal, and other county or state assistance programs. Connect callers with appropriate community resources and social services. Provide calm, empathetic, and solutions-focused support in high-stress or emergency situations. Maintain accurate case documentation and protect confidential client information. Qualifications Call center experience preferred Experience with IHSS, personal assistance services, homecare, or social services Required Bachelor's degree required in Social Work or a related field (Psychology, Sociology, Counseling, or similar) REQUIRED Strong interpersonal, organizational, and problem-solving skills Ability to work effectively in a fast-paced, in-office environment Apply today and help drive the mission. Send your resume to ************************* Or call Daisy at ************

California Mantel & Fireplace, Inc. has been a trusted whole hearth supplier for 30 years, manufacturing and installing mantels and leading fireplace brands, Heatilator and Heat & Glo. Our goal is to provide a centerpiece of warmth and class for every home, creating the desired look and feel for our customers. We are recognized by the building industry as setting the highest standard in value, quality, and customer service. Based in Sacramento, CA with a division in Anaheim, CA, we service the nation's largest developers, custom homeowners, and homebuilders. Our extensive selection of styles, finishes, and colors ensures an elegant fireplace mantel that is custom-fitted and installed with precision and care by trained professionals. Role Description This is a full-time, on-site role for a Sales Representative located in Anaheim, CA. The Sales Representative will be responsible for building and maintaining relationships with customers, identifying sales opportunities, presenting and explaining the features and benefits of our products, and completing sales transactions. The Sales Representative will also provide exceptional customer service, follow up on leads, and stay up-to-date with industry trends and product knowledge to address customer inquiries effectively. Qualifications Proven experience in sales, preferably in a related industry Strong communication and interpersonal skills Ability to build and maintain relationships with customers Excellent customer service skills Knowledge of fireplace mantels and hearth products is a plus Self-motivated, goal-oriented, and able to work independently Familiarity with CRM software and sales processes High school diploma or equivalent; bachelor's degree preferred Ability to work on-site in Anaheim, CA

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Under the general direction of the Loan Servicing Supervisor, the Escrow Insurance Specialist is responsible for the timely review and payment of consumer and commercial hazard payments, confirming sufficient coverage, and arranging for payment of the insurance through the escrow account. The Escrow Insurance Specialist may be responsible for ordering and reviewing flood determinations, analyzing and determining the amount of flood insurance required for new loans and renewal policies in compliance with Bank and Regulatory policies. ESSENTIAL FUNCTIONS Monitors insurance expirations to ensure receipt of evidence of renewal or replacement insurance coverage prior to expiration. Reviews Insurance Expiration Tracking reports daily. Collects evidence of renewals or replacement coverage prior to expiration of the existing coverage. Reviews insurance policies for accuracy and adequate coverage. Resolves gaps by contacting carriers and agencies to gather policy information and other missing data and update systems as appropriate. Works with insurance vendor for ordering and cancelling force place insurance. Set up force place fee in our core system for proper billing. Perform review of initial loan boarding to ensure escrow line and multi collateral relationship is set up properly. For escrowed accounts, ensures disbursement of payments for hazard, and flood are paid timely when due to avoid gaps and cancellation of policy. Processes incoming new insurance loss requests by properly obtaining appropriate claim information and provide claim package and follow through to completion of the repairs. Properly document all claim activity to support the outcome of the claim and save documents to the imaging center. Reviews various system-generated reports to ensure accuracy of loan system, accounting and maintenance as needed to clear errors. Ensures all insurance related documents and correspondence are uploaded to the imaging system. QUALIFICATIONS Education: High school graduate or equivalent. Education or experience should include courses in accounting and/or bookkeeping. Experience: Minimum 1-2 years in loan servicing with direct experience with escrow and insurance servicing preferably with knowledge of flood determination and flood insurance review for both single family and multiple buildings and properties. Skills/Ability: Self-motivated with ability to work independently, prioritize and meet deadlines, and possess excellent follow-through skills. Proven ability to think independently and make recommendations. Possess good judgment, ability to accept responsibility and handle confidential information. Excellent follow-through skills. Possess good written and verbal communication skills. Knowledge of basic accounting. Working knowledge of MS Windows, PC spreadsheets and PC word processing. Familiarity with networked computer systems and mainframe. OTHER DETAILS $23.07 - $26.44 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Responsible for settlement related to freight forwarding business Reinforce relationships with customers and carriers by leading effective and continuous communications Prepare regular settlement status reports for company management, customer, pages and headquarters Improve the settlement processes by developing automated processes to reduce manual processing Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division Manage, analyze & prepare correction forms for billing corrections in the access database. Review and discuss essential freight documentation that supports charges invoiced and is required for payment. Use accounting knowledge & work experiences and possess the understanding of how Billing functions affect P&L. Audit carrier freight bills and interpret tariffs and contracts including DEM/DET and operational accessory invoices based on contracts with customers/truckers and process in the system for payment on time or stipulated credit terms. Work with the internal technologies required for daily functions. Investigate and diagnose potential errors and duplicate carrier billing. Perform ad-hoc reporting, as required. Perform other job-related duties as required Pay: $30 - $32/ hr. (DOE) Qualifications Bilingual is highly preferred (English/Korean) Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience Bachelor's Degree Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected Effective written and verbal communications skills to communicate with various levels of the organization Proficient with Outlook, Microsoft Office applications PowerPoint, Word Proficient with Excel, especially v-lookups and pivot tables Ability to work overtime when needed Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***

Job Title: Billing Specialist Salary/Payrate: $90K-$100K, bonus and AWESOME benefits!!! Work Environment: Fully Onsite Term: Permanent / Fulltime Bachelor's degree required: No Referral Fee: $1,000 - should your referral start with our client JOB DESCRIPTION #LI-SS1 We are seeking a highly skilled, detail-oriented, and experienced Billing Coordinator to join our team in a fast-paced legal environment. The ideal candidate will have a strong background in E-Billing, be proficient with Aderant Expert (or a similar platform) and BillBlast (or comparable E-Billing portals), and possess experience handling E-Billing appeals. This role requires exceptional organizational and communication skills, as well as the ability to manage multiple priorities under tight deadlines while collaborating effectively with attorneys, clients, and internal teams. Responsibilities Review and edit monthly prebills in accordance with firm policies and client Outside Counsel Guidelines (OCG) Manage the end-to-end E-Billing process, ensuring accuracy and compliance Submit invoices through Aderant Expert and BillBlast (or other E-Billing systems) Handle E-Billing appeals and resolve billing discrepancies in a timely manner Collaborate with attorneys and staff to ensure accurate and timely billing Maintain and update billing records and client information Generate billing reports and analytics for partners and management Assist with implementation and maintenance of billing systems and platforms Respond to client inquiries and provide high-quality customer service Qualifications and Requirements 5-10+ years of billing experience in a law firm or legal setting Proven expertise with E-Billing and E-Billing portals (e.g., BillBlast) Proficiency in Aderant Expert or similar billing software Strong attention to detail and excellent organizational skills Excellent written and verbal communication skills Ability to work independently and collaboratively Proficiency with Microsoft Office (Word, Excel, Outlook) Experience managing E-Billing appeals and understanding billing compliance requirements Ability to thrive in a fast-paced, deadline-driven environment Physical Requirements Must be able to lift and carry items up to 25 pounds (e.g., office supplies, mail bins, packages) Requires frequent walking, standing, and bending, especially when preparing meeting rooms or organizing supplies Work involves remaining seated at a desk for extended periods while performing clerical and computer-based tasks Regular use of a computer, including extended periods of typing, viewing a monitor, and using a mouse Operate standard office equipment such as copiers, scanners, phones, and printers

Benefits/Perks Great small business work environment Flexible scheduling Paid vacation, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Candidates Must Have: At least 2 years of experience in medical practice billing with exposure to working with denials, appeals, insurance collections, and related follow-up Working knowledge of Local and National Coverage Determinations and payor policies, and how to use them Must have ICD-10 and CPT coding assessment skills, CPC certification is preferred Strong proficiency in MS Office applications (Word, Excel, PowerPoint), and computerized billing systems is required. A patient-first, mission-oriented mindset Duties: Organize and prioritize all incoming claims and denials. Evaluate medical claims and coverage policy documentation to determine validity for an appeal. Responsible for ensuring and monitoring the effectuation of all decisions as a result of the follow-up of unpaid/denied claims with insurance carriers. Responsible for adhering to health care billing procedures, documentation, regulations, payment cycles, and standards. Work accounts to resolution. Collection from patients and insurances. Works collaboratively and effectively with all other departments and functions to maximize operational efficiency and service and ensure consistency in addressing appeals issues. Work independently to identify and resolve complex client problems. Work with leadership to develop appropriate policies and procedures. Maintain current knowledge of healthcare billing laws, rules and regulations, and developments. Comply with all applicable HIPAA policies and procedures and maintain confidentiality. Compensation: $18.00 - $23.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Job Description Location: Irvine, CA (On site) | Type: Full Time | Hourly Rate: $28-$30 an hr. As a Billing Clerk, you're one of the most important team members. You will be responsible for efficiently processing all contract-related paperwork associated with the purchase and sale of new and used vehicles, ensuring timely and accurate completion and communication. We're looking for an experienced Billing Clerk with automotive experience and a guest service approach to daily responsibilities. Your work is key in ensuring operational effectiveness and ultimately ensuring guests leave 100% satisfied with their Norm Reeves experience. This role is a great entry point into your career with us! What You'll Do: Process all Car Deals daily Review and ensure accuracy of all incentives, rebates, commissions, and sales tax in deal Pull warranties and gaps from the deal for processing including cancellations Process all Payoffs on trades as soon as possible, including any payoff differences Process and follow all necessary steps for rollbacks Other duties, as assigned What You'll Need: Knowledge of the Automotive industry mandatory Proficiency in Computers- Microsoft Office, databases and spreadsheets Full-time availability. You'll also need to be at least 18 years old A valid driver's license and acceptable driving record Strong communication skills with both staff and guests Excellent organizational and follow up skills Maintain a professional appearance and work ethic Ability to multi-task in a fast-paced environment What We Offer: Unlock Your Potential - Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth. Invest in Yourself - Tuition Reimbursement Health and Wellness First - Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving. Enjoy Complimentary Group Life Insurance for Added Peace of Mind. Your Network, Your Success - Employee Referral Bonus Program - Earn While Building a Stronger Team. Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location. Secure Your Future - Build Wealth with 401k Matching Smart Savings, Smart Choices - Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.

The Billing Specialist will be responsible for generating accurate customer invoices, resolving billing discrepancies, processing payments, and supporting month-end close. This position requires a highly detailed and reliable person who is team oriented and has the ability to maintain a high level of confidentiality along with a thorough understanding of billing software and processes. Essential Job Duties and Responsibilities Generate and distribute customer invoices accurately and on time based on service data and contract terms. Review billing data for accuracy and completeness, investigating and resolving discrepancies as needed. Apply payments and credits to customer accounts and reconcile daily transactions. Respond to customer inquiries related to invoices, statements, and 3rd party billing adjustments. Monitor aging reports and assist in collection efforts for past-due accounts. Collaborate with customer service, sales, and operations teams to resolve billing issues and ensure smooth workflow. Maintain up-to-date billing records and documentation in accordance with company policies and audit requirements. Support monthly close by preparing billing reports, reconciling revenue, and posting entries as needed. Qualifications High school diploma or equivalent required; Associate's degree in Accounting, Business, or related field preferred. 2+ years of experience in billing, accounts receivable, or general accounting. Proficient in Microsoft Excel and accounting/billing systems (e.g., QuickBooks, NetSuite, SAP, or industry-specific platforms). Strong attention to detail and accuracy. Excellent organizational and communication skills. Ability to work independently, prioritize tasks, and meet deadlines. Familiarity with customer contract billing, recurring services, or usage-based invoicing. Work Environment and Physical Demands Work is primarily performed in an office with standard business hours. Prolonged periods of sitting and working at a computer. Must be able to lift up to 15 pounds occasionally. May require overtime during billing cycles or month-end close periods.

Job Description Krista Care, LLC is a licensed California home care agency providing compassionate, non-skilled in-home support services to seniors and individuals with disabilities. As we continue to grow, we are seeking an experienced and proactive Accountant & Billing Specialist to manage our financial operations, billing cycle, and reimbursement tracking across multiple payor sources. Here's a polished short job ad tailored for Krista Care, based on current market postings, plus a set of interview questions to help identify top candidates: Responsibilities: Full-cycle accounting: ledger and bank reconciliations, AP/AR, payroll, monthly closes Prepare and submit billing claims to Medi-Cal, CalAIM, PACE, and Regional Centers Track payments, post EOBs, reconcile discrepancies, resolve denials & underpayments Coordinate with care coordinators to verify service authorizations and support audits Requirements 3+ years accounting & billing experience in healthcare/home care (EOB review, denial management) Proficient in QuickBooks, Excel, billing/EMR portals (e.g., matrix Care, Sandata) Familiarity with ICD‑10, HCPCS codes, Medi‑Cal billing platforms Strong analytical, communication, and follow-up skills Benefits Krista offer the following benefits: 1- Health Insurance 2- 401 K 3- Vaccation 4- Paid Hoildays

Job Description A global professional services firm seeks a Billing Clerk to join their dynamic team. Responsibilities Basic editing of bills in 3E system Assist in finalizing bills Pull back up receipts in Chrome River Perform basic accounting tasks Prepare accruals Prepare basic Excel reports Opportunity to perform procedures in e-billing hub as well as third party sites Assist Finance department in ad hoc tasks as required Qualifications Associate Degree in Accounting/Business or other related fields is a minimum, a four-year college degree is preferred. Candidates in their final year of school may be considered for an internship position. Understanding of accounting principles AR and legal terminology Previous accounting experience (including strong internships) is a plus. Candidates with billing experience will be strongly considered. Must have strong organizational skills and have ability to prioritize and multitask Must be detail and deadline oriented Good oral and written communication skills Computer and software skills, requiring proficiency with Microsoft Office suite (Word, Outlook, Excel) Capacity to follow instructions and able to work independently within role and as directed Flexible, adaptable, with an attitude of teamwork and cooperation. Many of our job openings can be viewed at **********************************************

Company Doty Bros. Construction City Norwalk Pay range 25.00 Apply Now Job Title: Billing Clerk Department: Underground Reports to: Portal Supervisor FLSA: Non-Exempt PURPOSE: To create company invoices and send them to DBE customers for payment; process adjustments or corrections as needed. Process foreman daily timesheets and other accounting related tasks as identified by the Office Supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Assign new job numbers as needed * Open new jobs in the company's accounting system; updating information when necessary * Timely / accurately prepare and send out customer invoices as required by the contract * Ensure proper documentation for contracts, change orders, adjustments and other pertinent billing information are maintained in A/R files * Maintain A/R files in a neat, organized manner; updating with new documentation as received. * Prepare adjustments or credit memo when necessary; obtain proper approval * Assist with collections efforts for past due invoices * Investigate and resolve billing errors, inconsistencies or customer inquiries * Ability to learn and become proficient with multiple billing platforms * Other necessary and required duties EDUCATION/EXPERIENCE: * A high school diploma or GED equivalent is required. * A minimum of two years of accounts receivable experience or equivalent training is preferred. * General knowledge of the various disciplines and procedures utilized by the Construction industry is preferred. * Proficient in Microsoft Word, Excel and knowledge of spreadsheet applications. SKILLS, PHYSICAL REQUIREMENTS AND WORKING CONDITIONS: * Ability to stay focused and work without close supervision. * Works well in a team environment as well as independently. * Ability to accurately enter data and perform mathematical calculations. * Able to adjust priorities on short notice, manage interruptions and work well under pressure. * Ability to timely meet deadlines; coordinate workloads with Supervisor. * Effective communication, organizational and problem-solving skills. * Complies with and maintains company confidentiality practices and policies. * Interacts professionally with all company employees and outside persons, such as customers, vendors and professional service providers. * Mental alertness is necessary to ensure accurate and thorough completion of work activities. * Ability to interpret and disseminate complex information appropriate and effectively. * Ability to sit for prolonged periods and efficiently operate computer, calculator, copier, fax and other business office equipment. * Comply with accounting and all other company policies, procedures, as well as all relevant federal, state and local reporting requirements. * Working conditions consist of a temperature-controlled office; noise level in work environment is usually moderate. Doty Bros Construction is a very competitive pay and benefits package including medical, dental, vision, and 401k. The above statements are intended to describe the general nature of the work performed by employees assigned to this position. This description assists in ADA compliance, and is not intended for any other purpose such as compensation. All employees must comply with company policies and applicable laws. Management retains the right to assign additional duties periodically and the discretion to add or change the duties of this position at any time. Doty Bros Construction is an Equal Opportunity Employer. Back Share * * * * * Apply Now

Come join our amazing team and work a hybrid schedule! The Early Stage Collections Specialist II will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Contact borrowers primarily in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangements to bring borrowers current. Assist borrowers that are more than 59 days delinquent and borrowers that are in foreclosure. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. This role generally performs more involved and complex analysis of accounts. Incumbents are able to perform collections and customer service activities and may still be learning the more complex mortgage concepts and call types. The pay for this position is $22.50 per hour + monthly bonus. What You'll Do: Explains detailed mortgage loan information to borrowers including the HUD Waterfall, mortgage loan information and loan workout and modification options to borrowers. Evaluates and helps determine the borrower's ability to pay and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations. Counsels borrowers on their options through education of alternative solutions. Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls. Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by educating them on repayment plans, loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing. Negotiate reasonable payment arrangements with borrowers, initiate and explain required documents to complete a borrower “Request for Mortgage Assistance” package in compliance with department policies and procedures. May function as the single point of contact for a borrower. May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details. Provide status on payments and payoff inquiries; review short sale requests; provide vendor information on Real Estate Owned (REO) properties; verify payment history and new servicer contact information; process payments. Assist with loan servicing website payments, denied access, password resets. Respond to escrow, loss draft and closing document inquiries. Provide status on a wide variety of servicing functions including payment/credit disputes, escrow refunds/shortage, loss draft, short sale, Deed in Lieu of Foreclosure, vendors for REO properties, vendors for REO properties, modification/refinance requests, repayment plans, and additional mortgages activities. Perform other duties as assigned. What You'll Need: Knowledgeable of investor hierarchies for loss mitigation options. Knowledge of or ability to learn requirements of the Fair Debt Collection Practices Act. Knowledge of relevant and industry-specific computer software packages. Strong verbal communication skills - ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly. Basic to Intermediate math skills (i.e., add, subtract, multiply, and divide and to record, balance, and check results for accuracy). Ability to understand basic collection issues and to collaborate and explore alternative solutions. Ability to apply state, federal and company requirements and make proper decisions. Ability to organize thoughts and ideas into understandable terminology. Negotiation skills that allow the Early Stage Collections Specialist to control the call and come to a proper resolution for both the company and the borrower. High school diploma or equivalent work experience. One (1) year collections experience in a customer service/call center environment and /or loan servicing experience. A minimum of one (1) year of experience in the Banking, Mortgage/Loan Servicing industries preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. ******************************* Notice to all applicants: Carrington does not do interviews or make offers via text or chat.