Account representative jobs in Sandy, UT - 769 jobs

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The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence. Responsibilities and Duties Customer Relationship Management * Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction. * Foster strong relationships with valued customers, serving as a reliable and trusted service advisor. * Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services. * Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction. * Proactively identify potential issues and resolve them before escalation. Communication and Support * Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism. * Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system. * Effectively escalate customer requests to the appropriate internal personnel for swift resolution. Documentation and Organization * Accurately document all customer interactions, service requests, and status updates in the appropriate systems. * Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms. * Regularly review and update customer contact information to ensure accuracy. Reporting and Workflow Management * Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally. * Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback. Team Collaboration * Collaborate with internal teams to coordinate service workflows and ensure seamless communication. * Proactively share customer feedback and insights with the team to improve overall service quality. * Identify inefficiencies in service workflows and recommend actionable solutions to leadership. Skills and Competencies * Proficient in Microsoft Office applications (Word, Excel, Outlook). * Ability to guide, motivate, and develop team members. * Expertise in managing and resolving disputes effectively. * Flexible and creative problem-solving skills and a proactive, customer-focused mindset * Advanced communication skills with the ability to communicate clearly and effectively across different mediums. * Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively. * Comfort in presenting ideas and solutions to management and stakeholders. * Exceptional active listening skills and the ability to empathize with customers. * Time management and multitasking skills to handle multiple requests efficiently. * Build trust and rapport with both customers and internal teams. * Positive, solution-focused attitude with a commitment to accountability and self-improvement. * Friendly, courteous, and professional demeanor that fosters trust and loyalty. Qualifications * Associate degree or equivalent experience. * Minimum of 5 years of relevant customer service experience required. * Strong multitasking skills and ability to train and lead team members effectively. Physical Demands * Prolonged periods of sitting while working on a computer. * Occasional standing, bending, and other physical activities to support office or service-related tasks. * Repetitive hand movements associated with data entry and computer work. * Ability to lift and move up to 45 lbs. without assistance. Working Environment * Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas. * Minimal travel may be required for training or customer support activities

Senior Account & Client Consultant serves as a liaison between the company and internal and external partners. This position is a subject matter expert responsible for completing moderately complex projects to include conducting analysis and adjusting processes to solve problems. This position may serve as a resource to other associates using broad business understanding. This is a hybrid role working partially in-office (Sandy, UT) and partially from home. What you do: * Evaluate existing broker, customer and rep needs and make recommendations. * Partner with Field Account Management Team in developing and implementing strategies to strengthen satisfaction, loyalty, and reliability. * Identify and resolve escalated issues and communicate to all stakeholders. * Responsible for keeping records, account updates, and outgoing email to brokers via Salesforce. * Communicate with brokers and customers effectively on account information. * Be available to answer telephone calls as needed from brokers and customers. * Research service needs and problems, find innovative solutions, and communicate follow-up. * Interact and encourage members of a team to find a solution to client issues. * Proactively assist account management team in contact with brokers, customers and internal stakeholders with questions on cases and follow up with questions asked. * Partner with internal departments to find solutions to difficult case issues. * Demonstrate a strong ability to balance the needs of customers and brokers, deadlines and other priorities. What you bring: * Bachelor's Degree or equivalent Business, Communication, or related field experience required. * 2 years of related experience required. * Health insurance license required (or must obtain within 3 months of employment). * Willingness to travel up to 5% of the time. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: * 401(k) Retirement Plan with company match and quarterly contribution * Tuition Reimbursement and Assistance * Incentive Program Bonuses * Competitive Pay For your time: * Flexible Hybrid work * Thrive Days - Personal time off * Paid time off (PTO) For your health and well-being: * Health Benefits: Medical, Dental, Vision * Health Savings Account (HSA) with employer contribution * Well-being programs with financial rewards * Employee assistance program (EAP) For your professional growth: * Professional development programs * Leadership development programs * Employee resource groups * StrengthsFinder Program For your community: * Matching donations program * Paid volunteer time- 8 hours per month For your family: * Generous paid maternity leave and paternity leave * Fertility, surrogacy and adoption assistance * Backup child, elder and pet care support An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other Application Deadline This position will be open for a minimum of 3 business days or until filled. This position is not open to individuals who are temporarily authorized to work in the U.S.

Title - Billing Operations Lead Reports To - Brock Beyer (Controller) About the Role We're looking for a Billing Specialist to help power Jump's next stage of growth by keeping our revenue operations running smoothly, accurately, and efficiently. You'll play a key role in managing the full billing lifecycle-from invoice creation and payment tracking to reconciliation and reporting-ensuring every customer interaction reflects Jump's commitment to clarity and trust. You'll partner closely with our Finance, Customer Success, and Revenue Operations teams to maintain the integrity of our billing systems, improve our processes, and support a best-in-class experience for both customers and internal teams. Billing Operations & Accuracy - Own the day-to-day billing process, ensuring invoices are issued correctly and on time. Track payments, manage collections, and reconcile accounts with precision and attention to detail. System Management & Process Improvement - Maintain and optimize billing tools, data flows, and integrations. Identify opportunities to automate and streamline recurring workflows-reducing manual effort and improving accuracy. Cross-Functional Collaboration - Work with Customer Success and Revenue Operations to support renewals, credits, and adjustments. Provide visibility into billing data that helps teams make better, faster decisions. Compliance & Reporting - Support financial reporting and month-end close activities by ensuring all transactions are recorded accurately. Uphold compliance with internal policies and external requirements. Build an Exceptional Company - Contribute to making Jump an exceptional place to work-where operational excellence underpins everything we do, and where every process reflects our values of transparency, accountability, and care for our customers. About You 3-5 years of experience in billing, revenue operations, or accounting-ideally in a high-growth SaaS environment You're detail-obsessed and operationally minded-you notice when numbers don't add up and love making processes cleaner, faster, and more reliable You thrive in fast-moving, unstructured environments and can bring order to ambiguity without adding unnecessary bureaucracy You're tech-savvy and comfortable working across modern finance and billing tools (Stripe, Rillet, Salesforce, etc.)-and excited to help improve them as we scale You care deeply about accuracy, customer trust, and building systems that make everyone's work easier You want to be part of an early-stage AI company that's modernizing how financial advisors and financial services firms operate You are compelled by Jump's mission, customers, and people You embody Jump's values of Velocity, Show Up, World Class, Direct/Kind/No Drama, and Day 1 What You've Done Owned and Scaled Billing Operations in SaaS - You've managed end-to-end billing processes in a high-growth SaaS or tech environment-owning invoicing, collections, reconciliation, and reporting with accuracy and speed. Implemented and Improved Billing Systems & Processes - You've worked with modern billing and finance tools (e.g., Stripe, Rillet, Salesforce) and helped refine or implement workflows that improved accuracy, automation, and scalability. Ensured Financial Accuracy & Compliance - You've maintained clean, audit-ready records and supported monthly closes, revenue recognition, and compliance with financial policies and controls. Partnered Cross-Functionally to Drive Clarity - You've worked closely with Finance, RevOps, and Customer Success teams to ensure billing aligns with contracts, renewals, and customer satisfaction-communicating clearly and proactively. Delivered at Startup Velocity - You've thrived in a fast-paced, dynamic environment-balancing precision with speed, and continuously improving systems as the company scales. Raised the Bar for Operational Excellence - You take pride in building processes that are efficient, transparent, and trusted-earning a reputation as someone who keeps things running seamlessly behind the scenes. About Jump Jump's mission is to empower financial advisors and their clients to thrive in the age of AI. Jump's primary product is an AI assistant helping financial advisors with their client meeting cycle and other workflows. Jump's product is expanding to include many other advisor workflows, as well as into other finserv verticals. Jump leads its category in market share, customer satisfaction, and analyst rankings, and has grown rapidly. Jump customers include leading independent broker dealers such as LPL, Osaic, Raymond James, and Cetera, and leading RIAs including Focus Financial, Merit, Savant, Allworth, Sanctuary Wealth, Integrated Partners, and more. Jump was launched in 2023 by repeat entrepreneurs and is led by a team with backgrounds from Harvard, Stanford, Google, Snowflake, Bill.com, JPMorgan, Fidelity, Bain, Bain Capital Ventures, Auditboard, Nitrogen, and eMoney. Jump is a Series A company backed by top venture capital firms and industry strategics including Battery, Sorenson, Pelion, and Citi. Jump's team values are High Velocity, World Class, and Direct + Kind + No Drama. Please consider joining us in our work to transform the client and advisor / rep experience in financial services by delivering cutting edge, practical, compliant AI technology to help those who help safeguard the financial future of everyday people everywhere. Compensation $40K-75K Equity Medical, dental, vision benefits 401k available

**What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Monitor terms of Prime Vendor distribution contract as it pertains to Supply Chain and Procurement, particular focus on Fill Rates, Price Match, and days sales outstanding. + Bridge relationship between the customer and internal Cardinal Health teams to ensure flawless service to customers and an optimized supply chain. + Manage customer expectations and requirements through proactive account review, facilitating issue resolution, and keeping customer informed of key initiatives. + Prevent order disruption to customers through elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions. + Coordinate and communicate Cardinal Health initiatives to the customer as needed. + Track, measure, and report Cardinal Health Key Performance Indicators monthly. + Build and maintain long-term trusted relationships with customers to support retention of the account. **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of customer management experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Strong communication skills with the ability to build solid relationships. preferred + Ability to travel to customer locations, as needed is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/6/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job DescriptionDescription: Join Platinum Dental Services as an RCM Biller - Be the Expert Behind Every Paid Claim! Why You'll Love Working with Us: Comprehensive Health Insurance - Medical, Dental, and Vision (for full-time employees working 30+ hours/week) 401K Plan - With a 3% company match to support your long-term financial goals Paid Time Off - 1 week of PTO to help you recharge Paid Holidays - 6 paid holidays per year Bonus Opportunities - Rewarding your accuracy and consistency in claims resolution Schedule: Monday - Friday (on-site only - not a remote position) About the Role: Revenue Cycle Management Biller (Insurance Claims Focus) Platinum Dental Services is seeking a detail-driven and tenacious RCM Biller to join our insurance team. This position is centered around working outstanding insurance claims and posting insurance-generated revenue. You'll be the financial engine behind accurate collections, clean ledgers, and closed claims. If you thrive in claim resolution, understand the urgency of AR follow-up, and enjoy solving complex billing puzzles- this is the role for you. Why Platinum Dental Services? At Platinum, we don't just fill roles-we build careers. We're a fast-paced, goal-oriented support organization that gives you the resources and support to grow your billing expertise, improve your accounting skills, and make a real difference for the dental practices we serve. This is an opportunity to master dental RCM processes and build a long-term future in healthcare accounting. Ready to take your claims skills to the next level? Apply now and help drive success- one claim at a time Requirements: Your Key Responsibilities Will Include: Claim Follow-Up: Aggressively work aged and denied claims by identifying issues, appealing denials, and ensuring timely resubmission when needed. Account Analysis: Review and reconcile outstanding balances and EOBs to ensure proper insurance adjudication. Insurance Payment Posting: Accurately post insurance payments and adjustments to patient accounts in accordance with insurance contracting. Documentation & Notation: Maintain detailed notes in the practice management system to track claim status, communication, and resolutions. Collaboration: Communicate with dental offices, providers, and insurance companies to obtain necessary documentation or clarify billing details. What We're Looking For: Strong Experience in Insurance Claims Resolution (dental preferred, medical accepted) Proficiency in Reading EOBs and accurately identifying discrepancies in patient account balances. Excellent Problem-Solving and Critical Thinking Skills Strong Attention to Detail and a commitment to clean account management Clear and Professional Communication Skills - both written and verbal Ability to Stay Organized While Managing Multiple Insurance Carrier Claims across 40+ offices.

The Premium Billing Specialist provides front-line support to Select Health Individual members and employer groups by assisting with billing and enrollment inquiries through phone and other communication channels. This role utilizes a general understanding of processes and policy requirements to help collect documentation, guide customers, and ensure accurate data entry in designated systems. While handling payments and navigating enrollment systems, the specialist maintains confidentiality and adheres to compliance standards to deliver a dependable and customer-focused experience. Schedule M-F 9:30am-6:00pm. Rotating Saturday shifts from 9am-3pm. (will work 1 to 2 times Saturdays a month , depending on coverage) Training Period: Two weeks paid training. Training hours: M-F 8:00am-4:30pm MTN Busiest time of the year- Open Enrollment (mid-December through end of February). During this time each year, we have blackout dates for PTO and some mandatory OT (up to 1-2 hours, depending on business needs). The Premium Billing Specialist position is responsible for providing superior customer service primarily over the phone by assisting members with their insurance premiums and researching or resolving any discrepancies with their billing. Essential Functions Provide exceptional customer support to Select Health Individual members through inbound calls and live chat. Coordinates with employer group representatives to reconcile basic account adjustments and facilitate accurate payment processing. Respond to inquiries and provide clear guidance on billing, enrollment, and account-related processes. Partner with internal departments to troubleshoot and resolve billing and enrollment concerns. Process member payments in accordance with established financial controls and compliance protocols. Assist members and agents in navigating enrollment platforms and accessing documentation while ensuring data privacy and regulatory compliance. Maintain accurate and detailed records of customer interactions and account updates. Evaluates member accounts to determine reinstatement eligibility and calculates outstanding payment requirements in alignment with billing policies and plan guidelines. Reviews and validates peer-submitted reinstatement requests to ensure accuracy, completeness, and alignment with established billing and enrollment standards. Adhere to internal policies and state/federal regulatory requirements. Consistently meet or exceed performance metrics including productivity, accuracy, and customer satisfaction. Skills Professional Phone Communication Health Plan Eligibility Knowledge Secure Payment Processing Accounts Receivable Written and Verbal Communication Customer Experience Excellence Data Privacy and Confidentiality Documentation and Recordkeeping Digital Literacy and System Navigation Typing Speed and Accuracy Proficiency in Microsoft Office Suite (Excel, Outlook, Teams) Stress Management and Resilience Task Prioritization Active Listening Techniques Time and Workflow Management Qualifications Minimum Qualifications Proven experience in a customer-facing role, preferably in healthcare or insurance. Strong proficiency in CRM systems and data entry, with attention to detail. Excellent communication and interpersonal skills across multiple channels. Demonstrated ability to multi-task, prioritize, and manage time in a fast-paced environment. Effective problem-solving skills and ability to remain calm under pressure. Preferred Qualifications Background in healthcare finance or enrollment operations, including AP/AR, eligibility verification, or payroll. Experience with process optimization and negotiation. Strong organizational and analytical skills, including data collection and reporting. Physical Requirements Ability to read and interpret digital and printed materials, assess customer needs, and identify relevant tools and resources. Frequent verbal communication with team members and customers, requiring clear speech and active listening. Manual dexterity for computer use and equipment handling, including typing and navigating software platforms. Location: SelectHealth - Murray Work City: Murray Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.85 - $30.21 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Canyon Home Care & Hospice is looking for a Home Health Medical Biller who is experienced in processing health care claims, submitting and following up on claims, and works well with insurance companies to ensure timely payment. We are a fast-paced environment which requires high-energy and a positive attitude. We are looking for someone who is organized and follows through to task completion, who will take initiative to solve challenges and who is always professional with clients and colleagues. Home health and hospice experience preferred. We are looking for a biller who is both efficient and accurate in their work. Full-time position available. This Medical Biller will report directly to the Billing Manager. This position has the potential for meaningful career growth for motivated candidates. REQUIRED SKILLS & QUALIFICATIONS · Candidate must be a high school graduate · Candidate must have 1 or more years in Medical Billing preferred · Candidate must be comfortable communicating on the telephone and returning phone calls · Candidate must aspire to provide the highest quality work · Candidate must be self-motivated, capable of working both independently and as part of a team · Candidate must have strong oral and written communication; organizational and problem-solving skills · Candidate must be detail and goal-oriented We offer a generous Paid Time Off plan for our Full-Time employees. We also offer highly competitive compensation rates plus Health, Dental, and Vision insurance. Canyon Home Care & Hospice is an equal opportunity employer Female/Veteran/Disabled/Minority

Salt Lake Dental is excited to announce a new opportunity within our dynamic team. We are currently seeking a skilled and dedicated Billing Coordinator to join our office. This full-time position is integral to the smooth financial operations of our practice, ensuring accurate and efficient management of our billing systems. As a pivotal role in our financial team, the Billing Coordinator is responsible for the effective handling of all dental billing and accounts receivable operations. Please note, this position is based in our local office and is not eligible for remote work. Duties and Responsibilities Compile and submit insurance claims for dental procedures ensuring timely submission and payment. Monitor and manage accounts receivable to maintain healthy cash flow and avoid significant aged receivables. Process payments from both insurance companies and patients accurately and timely. Follow up on unpaid claims within standard billing cycle timeframe to maximize reimbursement. Address and resolve any discrepancies in billing, collaborating with insurance companies and patients to clarify any necessary information. Prepare and send out accurate patient statements. Ensure compliance with all relevant regulations regarding dental billing procedures. Manage patient inquiries regarding their accounts and resolve issues promptly. Maintain up-to-date knowledge of insurance provider changes, billing guidelines, and coding updates. Encourage and maintain a relationship of trust and respect with patients and staff members. Utilize dental office software to manage patient accounts and track billing processes. Generate financial reports for the dental office manager and dentist to review. Requirements Proven experience as a Billing Coordinator in a dental setting. Strong understanding of dental billing procedures and insurance claim processes including knowledge of Current Dental Terminology (CDT) codes. Familiarity with dental practice management software such as Dentrix, Eaglesoft, or Open Dental. Excellent numerical skills with attention to detail and a high level of accuracy. Exceptional communication and interpersonal skills to handle sensitive financial information. Ability to multi-task and prioritize work effectively with minimal oversight. Demonstrated ability to follow through and resolve outstanding billing issues. Knowledge of handling Explanation of Benefits (EOBs) from various insurers. A commitment to upholding the highest standards of confidentiality and professionalism. Strong problem-solving skills to identify errors in billing and find appropriate solutions. Education: Minimum of a High School Diploma or equivalent; further certification in Medical Billing or Accounting will be considered an asset.

Job DescriptionSalary: Competitive and DOE Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States.Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it! How You Will Support The Team: We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines. What We Are Looking For: Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank. Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts. Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts. Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system. Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances. Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors. Properly and accurately document account activities. Make recommendations to management regarding accounts needing additional attention. Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs. Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies You would be a GREAT fit with these skills: Responsible, honest, and strong work ethic. Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues. Ability to handle difficult conversations professionally Detail-oriented with strong organizational skills Professionally answer incoming calls and assist the caller effectively. Ability to nurture and manage business relationships with third party loan servicer and other vendors. Excellent verbal and written communication skills Proficiency in Microsoft Office Suite Ability to successfully work in a team environment. Bilingual (Spanish) is a plus Preferred Level of Experience: Education: High school diploma or equivalent required Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred. Whats in it for YOU? Environment: Office-based, with the ability to work from home 2 days a week after introductory period Shift: Full time, 35-40 hours per week May require evening and weekend availability based on business needs Comprehensive benefits including medical, dental, vision, disability, and life insurance 401K with a company match PTO including 11 federal paid holidays off, vacation time and sick time Financial Wellness Program Volunteer Opportunities Awesome company culture and co-workers who love to work here 30% of our employees have worked at Medallion Bank for 10 years. Work Life Balance We dont use that term lightly! Company Wide Open Door Policy Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.

The Premium Billing Specialist provides front-line support to Select Health Individual members and employer groups by assisting with billing and enrollment inquiries through phone and other communication channels. This role utilizes a general understanding of processes and policy requirements to help collect documentation, guide customers, and ensure accurate data entry in designated systems. While handling payments and navigating enrollment systems, the specialist maintains confidentiality and adheres to compliance standards to deliver a dependable and customer-focused experience. **Schedule** + M-F 9:30am-6:00pm. Rotating Saturday shifts from 9am-3pm. (will work 1 to 2 times Saturdays a month , depending on coverage.) + Training period: + Two weeks paid training. + Training hours: M-F 8:00am-4:30pm MTN + Busiest time of the year- Open Enrollment (mid-December through end of February). During this time each year, we have blackout dates for PTO and some mandatory OT (up to 1-2 hours, depending on business needs). + The Premium Billing Specialist position is responsible for providing superior customer service primarily over the phone by assisting members with their insurance premiums and researching or resolving any discrepancies with their billing. **Essential Functions** + Provide exceptional customer support to Select Health Individual members through inbound calls and live chat. + Coordinates with employer group representatives to reconcile basic account adjustments and facilitate accurate payment processing. + Respond to inquiries and provide clear guidance on billing, enrollment, and account-related processes. + Partner with internal departments to troubleshoot and resolve billing and enrollment concerns. + Process member payments in accordance with established financial controls and compliance protocols. + Assist members and agents in navigating enrollment platforms and accessing documentation while ensuring data privacy and regulatory compliance. + Maintain accurate and detailed records of customer interactions and account updates. + Evaluates member accounts to determine reinstatement eligibility and calculates outstanding payment requirements in alignment with billing policies and plan guidelines. + Reviews and validates peer-submitted reinstatement requests to ensure accuracy, completeness, and alignment with established billing and enrollment standards. + Adhere to internal policies and state/federal regulatory requirements. + Consistently meet or exceed performance metrics including productivity, accuracy, and customer satisfaction. **Skills** + Professional Phone Communication + Health Plan Eligibility Knowledge + Secure Payment Processing + Accounts Receivable + Written and Verbal Communication + Customer Experience Excellence + Data Privacy and Confidentiality + Documentation and Recordkeeping + Digital Literacy and System Navigation + Typing Speed and Accuracy + Proficiency in Microsoft Office Suite (Excel, Outlook, Teams) + Stress Management and Resilience + Task Prioritization + Active Listening Techniques + Time and Workflow Management **Qualifications** Minimum Qualifications + Proven experience in a customer-facing role, preferably in healthcare or insurance. + Strong proficiency in CRM systems and data entry, with attention to detail. + Excellent communication and interpersonal skills across multiple channels. + Demonstrated ability to multi-task, prioritize, and manage time in a fast-paced environment. + Effective problem-solving skills and ability to remain calm under pressure. Preferred Qualifications + Background in healthcare finance or enrollment operations, including AP/AR, eligibility verification, or payroll. + Experience with process optimization and negotiation. + Strong organizational and analytical skills, including data collection and reporting. **Physical Requirements** + Ability to read and interpret digital and printed materials, assess customer needs, and identify relevant tools and resources. + Frequent verbal communication with team members and customers, requiring clear speech and active listening. + Manual dexterity for computer use and equipment handling, including typing and navigating software platforms. **Location:** SelectHealth - Murray **Work City:** Murray **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.85 - $30.21 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Under the direct supervision of the Business Office Manager, the Collection Specialist is responsible for all issues relating to patient accounts receivable. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to: * Medical (including a partially company funded HSA option and in-house discount plan) * Dental, Vision, Disability and other plan coverage options. * Company paid life insurance for employees and their families. * Employee Assistance Program that provides free counseling to employees and their families. * Paid Time Off and Holidays * Scholarship Program * 401k with generous profit sharing contributions. * In nearly all cases, no nights, weekends or holiday shifts. * Competitive pay starting at $17.00+ hourly with the potential of higher starting pay based on experience. * Annual Performance/Merit Increase Program that offers up to a 5% pay increase. * Salary ranges reviewed annually. * Limited benefits for non-Full-Time employees. Full job description is available upon request by emailing **********************

Why Revel? At Revel Media Group, we're redefining how businesses connect, captivate, and communicate through the power of digital signage. Every message matters, and every display, design, and interaction is an opportunity to create meaningful impact. Communication is at the heart of what we do, and our innovative approach ensures that businesses can reach their audiences in ways that are engaging, dynamic, and memorable. Who We Are Revel is a team built on creativity, collaboration, integrity, and impact. We are thinkers and doers who bring intention, curiosity, and bold ideas to every project. Our culture celebrates innovation, embraces challenges, and values every voice, because we know that true success comes from working together with purpose and alignment. We are guided by a clear Mission and Vision, leading with intention, creating environments where every message inspires action and every interaction drives connection. Your Path to Success At Revel, success is multi-dimensional: personal, professional, and financial. We empower you to take ownership of your growth. With clear career paths, leadership development, and personalized growth plans, we ensure that your goals are visible, actionable, and supported every step of the way. At Revel, your impact is visible, your growth is your investment, and your success aligns with our shared mission and vision. Together, we create a workplace where intention meets action, innovation drives results, and every individual has the opportunity to thrive. At the heart of Revel Media Group lies our driving force, encapsulated in the powerful word ACTION. This isn't just a concept, it's the essence of who we are and how we operate! At Revel Media Group, you'll join a team that's shaping customer experiences while building meaningful careers where passion, purpose, and principles guide every step of your growth. The Accounts Receivable Staff Accountant plays a key role in supporting the financial integrity and operational efficiency of Revel. As part of the Finance Department, this position is responsible for ensuring accurate and timely accounts receivable processing, compliance with regulatory requirements, and maintenance of reliable financial records. The role contributes directly to clear financial reporting and informed decision-making by organizing and managing financial data related to revenue, customer billing, and compliance. Working within the internal accounting team, the Accounts Receivable Staff Accountant follows established company procedures while proactively identifying opportunities to improve accuracy, efficiency, and processes across financial operations. This role partners closely with internal stakeholders-including project managers-and external partners to support billing, collections, and compliance activities. In addition to core accounts receivable and compliance responsibilities, the position supports month-end close activities and performs additional accounting, reporting, and administrative tasks as needed to meet the evolving needs of the Finance Department and the organization. Revel Media Group is a tobacco-free employer, and all new hires must submit to a drug and background check.

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Job Description The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence. Responsibilities and Duties Customer Relationship Management • Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction. • Foster strong relationships with valued customers, serving as a reliable and trusted service advisor. • Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services. • Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction. • Proactively identify potential issues and resolve them before escalation. Communication and Support • Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism. • Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system. • Effectively escalate customer requests to the appropriate internal personnel for swift resolution. Documentation and Organization • Accurately document all customer interactions, service requests, and status updates in the appropriate systems. • Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms. • Regularly review and update customer contact information to ensure accuracy. Reporting and Workflow Management • Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally. • Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback. Team Collaboration • Collaborate with internal teams to coordinate service workflows and ensure seamless communication. • Proactively share customer feedback and insights with the team to improve overall service quality. • Identify inefficiencies in service workflows and recommend actionable solutions to leadership. Skills and Competencies • Proficient in Microsoft Office applications (Word, Excel, Outlook). • Ability to guide, motivate, and develop team members. • Expertise in managing and resolving disputes effectively. • Flexible and creative problem-solving skills and a proactive, customer-focused mindset • Advanced communication skills with the ability to communicate clearly and effectively across different mediums. • Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively. • Comfort in presenting ideas and solutions to management and stakeholders. • Exceptional active listening skills and the ability to empathize with customers. • Time management and multitasking skills to handle multiple requests efficiently. • Build trust and rapport with both customers and internal teams. • Positive, solution-focused attitude with a commitment to accountability and self-improvement. • Friendly, courteous, and professional demeanor that fosters trust and loyalty. Qualifications • Associate degree or equivalent experience. • Minimum of 5 years of relevant customer service experience required. • Strong multitasking skills and ability to train and lead team members effectively. Physical Demands • Prolonged periods of sitting while working on a computer. • Occasional standing, bending, and other physical activities to support office or service-related tasks. • Repetitive hand movements associated with data entry and computer work. • Ability to lift and move up to 45 lbs. without assistance. Working Environment • Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas. • Minimal travel may be required for training or customer support activities

Join Platinum Dental Services as an RCM Biller - Be the Expert Behind Every Paid Claim! Why You'll Love Working with Us: Comprehensive Health Insurance - Medical, Dental, and Vision (for full-time employees working 30+ hours/week) 401K Plan - With a 3% company match to support your long-term financial goals Paid Time Off - 1 week of PTO to help you recharge Paid Holidays - 6 paid holidays per year Bonus Opportunities - Rewarding your accuracy and consistency in claims resolution Schedule: Monday - Friday (on-site only - not a remote position) About the Role: Revenue Cycle Management Biller (Insurance Claims Focus) Platinum Dental Services is seeking a detail-driven and tenacious RCM Biller to join our insurance team. This position is centered around working outstanding insurance claims and posting insurance-generated revenue. You'll be the financial engine behind accurate collections, clean ledgers, and closed claims. If you thrive in claim resolution, understand the urgency of AR follow-up, and enjoy solving complex billing puzzles- this is the role for you. Why Platinum Dental Services? At Platinum, we don't just fill roles-we build careers. We're a fast-paced, goal-oriented support organization that gives you the resources and support to grow your billing expertise, improve your accounting skills, and make a real difference for the dental practices we serve. This is an opportunity to master dental RCM processes and build a long-term future in healthcare accounting. Ready to take your claims skills to the next level? Apply now and help drive success- one claim at a time Requirements Your Key Responsibilities Will Include: Claim Follow-Up: Aggressively work aged and denied claims by identifying issues, appealing denials, and ensuring timely resubmission when needed. Account Analysis: Review and reconcile outstanding balances and EOBs to ensure proper insurance adjudication. Insurance Payment Posting: Accurately post insurance payments and adjustments to patient accounts in accordance with insurance contracting. Documentation & Notation: Maintain detailed notes in the practice management system to track claim status, communication, and resolutions. Collaboration: Communicate with dental offices, providers, and insurance companies to obtain necessary documentation or clarify billing details. What We're Looking For: Strong Experience in Insurance Claims Resolution (dental preferred, medical accepted) Proficiency in Reading EOBs and accurately identifying discrepancies in patient account balances. Excellent Problem-Solving and Critical Thinking Skills Strong Attention to Detail and a commitment to clean account management Clear and Professional Communication Skills - both written and verbal Ability to Stay Organized While Managing Multiple Insurance Carrier Claims across 40+ offices. Salary Description $18-$20/hour

A billing specialist is responsible for assisting pharmacy staff in collecting, posting, and managing account payments. He/she will proactively initiate and conduct collection activity on all accounts, working closely with other pharmacy staff regarding the release and delivery of new orders, payment status and collection efforts. He/she will work continuously to reduce aging receivables. Pharmacy Billing Specialist Duties: Performs all billing entry operations. Posts payments to customer accounts and manages bank deposit reconciliation. Manages 3rd party and private pay aging accounts efficiently. Manages billing, pricing, cycling and reporting for Cubex. Collaborates with long-term care facilities to collect accurate patient insurance and census information. Calls insurers, responsible parties and appropriate others to follow up on rejected claims and garner accurate insurance information. Ensures the proper billing of Medicaid, Medicare, private pay and 3rd party insurances. Researches 3rd party discrepancies in a timely manner. Processes, reviews, and sends out monthly statements efficiently. Answers all incoming calls related to billing issues. Resolves all billing issues or forwards to appropriate authority as needed. Makes collection calls for outstanding invoices. Provides estimated costs of medications to long-term facility administrators for new admits. Verifies all insurance information. Works with pharmacy staff in diagnosing problems to develop solutions to increase productivity. Maintains strictest confidentiality adhering to all HIPPA Guidelines & Regulations. Performs other duties and responsibilities as required and/or assigned.

**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/10/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it! How You Will Support The Team: We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines. What We Are Looking For: Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank. Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts. Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts. Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system. Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances. Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors. Properly and accurately document account activities. Make recommendations to management regarding accounts needing additional attention. Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs. Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies You would be a GREAT fit with these skills: Responsible, honest, and strong work ethic. Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues. Ability to handle difficult conversations professionally Detail-oriented with strong organizational skills Professionally answer incoming calls and assist the caller effectively. Ability to nurture and manage business relationships with third party loan servicer and other vendors. Excellent verbal and written communication skills Proficiency in Microsoft Office Suite Ability to successfully work in a team environment. Bilingual (Spanish) is a plus Preferred Level of Experience: Education: High school diploma or equivalent required Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred. What's in it for YOU? Environment: Office-based, with the ability to work from home 2 days a week after introductory period Shift: Full time, 35-40 hours per week May require evening and weekend availability based on business needs Comprehensive benefits including medical, dental, vision, disability, and life insurance 401K with a company match PTO including 11 federal paid holidays off, vacation time and sick time Financial Wellness Program Volunteer Opportunities Awesome company culture and co-workers who love to work here - 30% of our employees have worked at Medallion Bank for 10 years. Work Life Balance - We don't use that term lightly! Company Wide Open Door Policy Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.