Customer Service Representative
Account representative job in San Jose, CA
About Us:
AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options.
Job Summary:
Azazie is looking for a self motivated and driven Customer Service Representative to join our growing team! In this role you will be responsible for providing a positive and efficient customer experience by educating customers on product knowledge, policies and services. We are seeking out top talent candidates that are highly engaged with our customers by productively providing the solutions in response to questions, concerns, and complaints through our chat, phone and email channels.
*
Please note:
We are only recruiting local candidates at this time to accommodate an in person schedule.
The employee will come into San Jose location 4 times a week.
Schedule:
Monday - Friday, 7:30AM- 4:30PM
Responsibilities:
Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours.
Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us.
Navigate knowledge based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns.
Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively.
Competency and initiative to meet and exceed the department metrics and individual performance goals.
Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within our DTC industry.
Skills/Talents you have:
Analytical, problem solver and critical thinker.
Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy.
Team player that is willing to take initiative to support customers, other agents and supervisors.
Adaptability to thrive in a fast-paced ever changing work environment.
Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers.
Positive attitude with a desire to learn and share ideas in a collaborative work environment.
Clear and concise communicator within customer interactions and across different departments.
Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results.
Excellent time management skills.
Customer-focused with strong interpersonal and tech savvy skills.
Qualifications:
Customer Service Experience: 1 year (Preferred)
Fluency in English. Additional languages a bonus, but not required (please note if you have skills in Spanish, Mandarin, or French in your application)
Experience with AI Intercom, Slack or other CRM software is a plus.
Experience navigating websites/browsers and using chat software (ex./ Slack); quickly navigating. between chat and other company tools such as our CRM and phone software.
Excellent written and oral communication skills.
Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs.
Customer-focused and can demonstrate mastery of customer service skills.
Ability to maneuver between multiple tasks.
Benefits:
100% Medical, Dental, Vision, Life insurance offered after a 60-day probationary period
Paid vacation days and sick leave
Paid Holidays + Floating Holidays
401k
Free snacks and drinks in office
Employee discount
Company engagement events
Monthly departmental CS appreciation lunches
Physical Requirements: While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close, distance and color vision.
Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Wholesale Junior Account Representative
Account representative job in San Jose, CA
Graffeo Coffee Roasting Company, Inc. has been crafting exceptional coffee since 1935 in San Francisco's North Beach. Known for its simplicity, Graffeo offers one premium blend available in two roasts: light or dark. Using low-temperature fluid bed roasting, Graffeo ensures a consistently full-bodied flavor without bitterness. The company is committed to delivering high-quality coffee and upholding its rich tradition.
Role Description
This is a full-time, on-site role located in the San Francisco Bay Area (or within commuting distance) for a Wholesale Junior Account Representative. The role involves assisting with account management, maintaining strong relationships with clients, supporting sales efforts, managing customer service requests, and ensuring client satisfaction. The representative will also assist in onboarding new clients and providing necessary training on product knowledge and services. This role will be responsible for conducting high-impact in-store demonstrations serving our amazing coffee to new customers and telling the brand story in a rich and authentic manner.
Qualifications
Proficiency in Account Management and Sales to support client relationships and drive business growth
Strong Customer Service skills to address client needs effectively and enhance satisfaction
Excellent Communication skills suitable for interacting with clients and internal teams
Ability to assist in Training new clients by providing clear guidance on products and services
Organizational and time management skills to handle multiple client accounts efficiently
Experience in the food & beverage or coffee industry is a plus (not required)
Winning attitude, excellent teamwork and a passion for coffee (a must)
High school diploma or equivalent; a bachelor's degree in Business or a related field is preferred
Customer Service Rep
Account representative job in Oakland, CA
Temporary Retail Sales Associate
every Saturday - Schedule: 10:30 a.m. - 5:00 p.m.
Salary = $29.91 per hour
Duties and Responsibilities
Greet and welcome visitors; offer helpful directions to a variety of offerings.
Match offerings to the interests and needs of our guests to sell admission and program tickets, memberships, and merchandise through multiple electronic point-of-sale systems.
Offer personalized welcoming experiences that promote belonging and empower participation and connection.
Provide accurate information and answers in a timely manner about exhibitions, programs, facility usage and events to all visitors, document visitor comments and inquiries in appropriate systems
Serve as an advocate for the visitor while simultaneously promoting the welfare of the museum; communicate with a variety of visitors with diverse interests and abilities to ensure a positive museum experience, resolve visitor complaints to the mutual satisfaction of the visitor and the museum
Serve as greeter, event check-in person, ticket-taker, and/or usher at museum-sponsored or private event programs
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Superstar Sales Reps Only
Account representative job in Santa Clara, CA
California Deluxe Windows is a manufacturer and contractor in Southern California and we run a second office in Santa Clara. We are a direct manufacturer of windows and doors and have a long history of success in the California marketplace since 1999. We make a high-end vinyl product, unlike any others in the market. You will be amazed how easy it is to differentiate the value of our product relative to competitive products. We have a robust marketing engine, qualified leads are created for you, and your job will be to turn those leads into contracts.
Entire Bay Area is available for sales so there is driving and a solid efficient vehicle is required. We provide the training and tools needed for your success. Position reports to General Manager for your dept. This job is commission only with a monthly draw. We currently have individuals that make from $90,000 per year up to about $500,000. If you want to work hard and are a “go getter” closer, you have almost unlimited upside as we provide a bonus for any self generated business. Regardless of your experience, we can train you to be a success and provide a career path that is very lucrative.
Responsibilities: - Demonstrate our product to potential customers - Help facilitate the purchase of a home improvement contract after meeting a customer. - Provide an exceptional experience for our customers each and every time they interact with you. - Learn EVERY SINGLE DAY
What we will provide: - We will train and work with you until you get the hang of every task you are comfortable with completing. - We will provide all product knowledge, sales techniques and process, and demonstration/sales materials you will need.
If you feel this applies to you, please respond with 3 completions to the following sentence below and come build an empire with us! Your application is simply to finish the following sentence and e-mail your response to us along with the best number to contact you by phone. If you feel a resume will help us understand who you are more clearly, you are welcome to attach one to your response e-mail.
I am an excellent hire for this sales position because:
1.
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Senior Oncology Account Specialist Hematology San Francisco, CA
Account representative job in South San Francisco, CA
Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance, your contribution will directly impact patients.
The Senior Oncology Account Specialist (SOAS) will have a variety of responsibilities, ranging from promoting Pfizer's product portfolio to health care providers and specialists, to educating members of the healthcare community regarding the appropriate use of Pfizer products, to calling on accounts and organized customers to help improve patients' experience with Pfizer products, as well as the overall quality of patient care delivered.
The SOAS plays a critical role in increasing Pfizer's brand with high-value target customers by linking an insightful assessment of the account and/or business landscape with a strong understanding of Pfizer's products and resources.
OR a high school diploma (or equivalent) with 10+ years of relevant experience.
Ability to travel domestically and stay overnight as necessary
Minimum of 4 years of previous Pharmaceutical Sales experience or minimum of 4 years of previous Oncology Healthcare Professional (HCP) experience working with key Oncology thought leaders or high influence customers in hospitals, large group practices or managed care organizations.
A demonstrated track record of success and accomplishment with previous Pharmaceutical Sales experience or Healthcare Professional (HCP) experience
Exceptional aptitude for learning and ability to communicate technical and scientific product and disease management information to a wide range of customers
Proficiency using complex digital applications and able to adapt to Pfizer's long-range technology model in bringing relevant Pfizer information to market.
3-5 years of Oncology sales experience
~ Experience calling on institutions, NCI centers and Key Opinion Leaders
Deep knowledge of applicable customers and markets (prescribers/HCPs/institutions/ organizations)
Generate demand for Pfizer products in assigned accounts
Strategic account selling and management skills. Develop comprehensive territory/account/customer plans to drive achievement of desired objectives.
Overcome obstacles to gain access to difficult to see health care providers and customers.
build lasting relationships with top priority customers
Assess needs of target physicians/accounts; Superior selling, technical and relationship building skills
Demonstrated ability to engage, influence and support customers throughout the selling process; Possess the ability to work in a matrix environment and to leverage multiple resources to meet customer needs and deliver results.
Relocation might me offered
During initial new hire sales training, you will be classified as a salary non-exempt employee which entitles you to overtime pay. Upon your training certification, you will become an overtime exempt employee. In addition, this position offers an additional Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.Pfizer compensation structures and benefit packages are aligned based on the location of hire. Relocation assistance may be available based on business needs and/or eligibility.
Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. This position requires permanent work authorization in the United States.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing.
Legal Billing & Collections Specialist
Account representative job in Alameda, CA
Job Description
Direct Counsel has partnered with a premier law firm to hire a Legal Billing and Collections Specialist. This role is responsible for full-cycle billing and collections and for delivering exceptional service to assigned attorneys, clients, and firm personnel.
We are looking for a proactive problem-solver with a self-starter mindset-someone who excels in fast-paced environments, navigates ambiguity with ease, and independently drives projects to completion. Our team values quality, customer service, professionalism, and collaboration.
Key Responsibilities
Generate monthly pre-bills and verify billing rates before releasing to billing attorneys
Edit, finalize, and distribute client invoices
Prepare write-off request forms as needed
Gather and attach expense backup documentation
Mail, scan, or e-bill finalized invoices to clients
Process invoice revisions at attorney or client request
Review client contracts for billing guidelines and create Excel tracking spreadsheets
Update client budgets in the billing system
Process time entry corrections and adjustments
Prepare annual rate increases for assigned clients
Respond promptly to internal and external billing inquiries
Prepare daily deposits and post cash receipts, including scanning checks and backup documentation
Assist team members with billing lists and shared tasks
Manage and prioritize multiple projects and deadlines
Maintain accurate electronic files in iManage
Partner with billing attorneys on collections and communicate with clients as appropriate
Monitor and track accounts receivable to ensure collection goals are met
Qualifications
Minimum 3 years of legal billing experience using billing software
Strong technology skills, including MS Office (especially Excel), and ability to leverage systems to improve processes
Ability to maintain strict confidentiality and uphold high ethical standards
Strong organizational skills; able to prioritize multiple tasks under tight deadlines
Prior collections experience preferred
Excellent written and verbal communication
Strong interpersonal skills with the ability to communicate professionally with attorneys, staff, vendors, and clients
Compensation & Work Environment
Hybrid schedule: 3 days in office after probationary period
Hourly rate: $35.00-$40.00
Comprehensive benefits package
Equal Opportunity Employer
The firm is committed to a diverse and inclusive workplace and does not discriminate on the basis of race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity or expression, age, sexual orientation, military or veteran status, or any other category protected by law.
Legal Billing Coordinator
Account representative job in Oakland, CA
Robert Half is seeking a Legal Billing Specialist for our client, a local law firm. This contract-to-hire role offers a strong opportunity for professional growth as part of a reputable firm committed to excellence in legal services. Job Responsibilities:
+ Manage and execute end-to-end legal billing functions, ensuring accuracy and compliance with firm protocols.
+ Prepare, review, and process detailed client invoices in adherence to client-specific billing guidelines.
+ Monitor and track billing timelines, resolving delayed or rejected bills proactively.
+ Address inquiries regarding billing discrepancies and collaborate with attorneys and staff for resolution.
+ Ensure compliance with electronic billing (e-Billing) systems and resolve e-Billing rejections or adjustments.
+ Maintain proper documentation of all billing activities for reporting purposes.
+ Offer continuous support to attorneys, paralegals, and other staff regarding billing and time entry best practices.
Requirements
+ 3-5 years of experience in legal billing, preferably within a law firm.
+ Proficiency with legal billing platforms (e.g., Elite, Aderant, eBillingHub).
+ Strong understanding of electronic billing systems and client-specific billing requirements.
+ Advanced MS Office skills - particularly in Excel (e.g., pivot tables, formulas).
+ Excellent organizational skills and attention to detail.
+ Strong interpersonal skills with the ability to collaborate with internal and external stakeholders.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Medical Billing Specialist
Account representative job in San Jose, CA
About Us:
At Vertu Agent, we are a high-performance, client-focused firm operating across several industries. We combine innovation, professionalism, and collaboration to deliver exceptional service. Our teams are empowered with the resources, training, and autonomy to exceed client expectations while growing professionally.
Our Culture:
We prioritize excellence, accountability, and continuous learning. Our environment is collaborative yet results-driven, celebrating initiative, problem-solving, and high-impact contributions. Top performers are recognized, mentored, and given opportunities to take on leadership responsibilities.
About the Role:
We are seeking a skilled Medical Biller & Coder with 2-5 years of experience accurately coding diagnoses and procedures, submitting claims, and managing billing workflows. The ideal candidate is highly detail-oriented and proficient in medical coding standards.
Key Responsibilities:
Code medical diagnoses and procedures using ICD-10, CPT, and HCPCS.
Submit claims and follow up on unpaid or rejected claims.
Maintain accurate financial records and reconcile accounts.
Communicate with insurance companies and providers regarding claims.
Ensure compliance with HIPAA, billing regulations, and industry standards.
2-5 years of medical billing and coding experience.
Certified Medical Biller/Coder preferred.
Proficiency with billing software and EMR/EHR systems.
Exceptional attention to detail and organizational skills.
Strong communication and problem-solving skills.
Law Firm Billing Clerk
Account representative job in Oakland, CA
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
A well Established California Litigation Law Firm with 5 offices across the State of California is seeking an Experienced Legal Billing & Collections Specialist to work in the Oakland Office. This position will be HYBRID once the probationary period is over; 3 days in office; 2 days out.
It is REQUIRED that you have Law Firm Billing and Collections experience in order to be considered for this position.
Requirements:
· Minimum 3 years of experience as a Legal Billing Specialist in a Law Firm
· Must have experience with Legal Billing Software and be computer savvy
· Must handle confidential materials with discretion
· Be organized and have skills to prioritize daily
· Have experience with iManage and Excel
Job Duties:
· Generate monthly pre-bills, edit and finalize to send to clients
· Prepare write-off request forms for approval
· Utilize Excel daily and efficiently
· Monitor and track Accounts Receivables to ensure collections are completed
· File client-matter docs electronically and in iManage
· Prepare daily deposits and post receipts
· Able to complete Collection tasks
Benefits: Medical, Dental, Vision, PTO, Paid Holidays, 401K and much more.
Salary: $35-40 per hour, DOE
For more information about the Firm and the position, please submit your Resume for consideration of an interview.
_ Compensation: $35.00 - $40.00 per hour
Law Tyme, Inc. is owned and operated by a seasoned litigation specialist, Melissa A. Carver. Ms. Carver has worked in the legal field for many years at the capacity of a Litigation Secretary, Paralegal, Office Administrator, Temp, and now owns and operates her third legal staffing firm. Ms. Carver and her staff have worked in law firms and are qualified to place qualified candidates with the employer in need.
We are a Legal Staffing firm placing Legal/Litigation Secretaries, Paralegals, Receptionists, Runners, Accounting, Management Positions, and Attorneys, in California and Las Vegas, providing quality service to our clients and candidates.
We love what we do and we love to teach, educate and help people achieve their goals, whether it be the employer or the candidate.
Auto-ApplyLaw Firm Billing Clerk
Account representative job in Oakland, CA
Job DescriptionBenefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
A well Established California Litigation Law Firm with 5 offices across the State of California is seeking an Experienced Legal Billing & Collections Specialist to work in the Oakland Office. This position will be HYBRID once the probationary period is over; 3 days in office; 2 days out.
It is REQUIRED that you have Law Firm Billing and Collections experience in order to be considered for this position.
Requirements:
Minimum 3 years of experience as a Legal Billing Specialist in a Law Firm
Must have experience with Legal Billing Software and be computer savvy
Must handle confidential materials with discretion
Be organized and have skills to prioritize daily
Have experience with iManage and Excel
Job Duties:
Generate monthly pre-bills, edit and finalize to send to clients
Prepare write-off request forms for approval
Utilize Excel daily and efficiently
Monitor and track Accounts Receivables to ensure collections are completed
File client-matter docs electronically and in iManage
Prepare daily deposits and post receipts
Able to complete Collection tasks
Benefits: Medical, Dental, Vision, PTO, Paid Holidays, 401K and much more.
Salary: $35-40 per hour, DOE
For more information about the Firm and the position, please submit your Resume for consideration of an interview.
_
Billing Rep
Account representative job in Hillsborough, CA
Reconcile medical claims for the purpose of collecting revenue for the organization. They work with patient, client and/or Third Party insurance bills, and may work on one or more of these processes on a daily basis.
Reconcile medical claims for the purpose of collecting revenue for the organization. They work with patient, client and/or Third Party insurance bills, and may work on one or more of these processes on a daily basis.
Collections Specialist
Account representative job in San Jose, CA
At CommonWealth, we serve the financial needs of more than 40,000 people who live or work in Santa Clara County. We are seeking candidates who share our value and commitment to building stronger communities through financial health - one member at a time. In addition to a competitive base salary, our compensation package includes:
13 paid holidays
17 days of Paid Time Off (PTO) during first year of employment
Up to 2% discounts on loans--including first mortgages*
401(k) Plan with Company Match`
Medical, dental, vision insurance
Long-term disability insurance
Life insurance
Voluntary insurance
Employee assistance program
Financial Wellness benefits and resources
Tuition reimbursement and more
We are currently accepting applications for a Collections Specialist based in our San Jose Corporate Office.
As a Collections Specialist, your major responsibilities will include:
Controlling delinquent loan accounts.
Collecting delinquent loan payments and minimizing loss.
Responsible for the management and control of assigned collections queues.
Contacting delinquent accounts, taking appropriate actions as deemed necessary to bring accounts current. Analyzing financial situation of delinquent borrowers and using skip tracing tools to assist in locating delinquent members. Thoroughly documenting all collection activity within the collection notes.
Reviewing and recommending delinquent loans for extension or workout options in accordance with policies and standards.
Our ideal candidate will possess excellent knowledge of collections policies, procedures, and practices. Excellent written and verbal communication skills in addition to a professional appearance and demeanor are a must. Working knowledge of Word, internet use for skip tracing source. A minimum of one to two years' related collections experience is required. Previous collections experience in a credit union or financial services environment is a plus. Bilingual (Spanish/English) preferred.
Pay Range: $26.50 - $33.00/hour; based on skills and experience.
For immediate consideration, apply today!
CommonWealth is an Equal Opportunity Employer
Billing Specialist - Billing Department
Account representative job in San Francisco, CA
The Billing Specialist is responsible for managing HealthRIGHT360's clinical database/billing system, including e-Clinical works (ECW) or any other future EMR's reconciling insurance claims and tracking UDC's/UOS for HealthRIGHT 360's medical contracts.
Key Responsibilities
Billing Responsibilities: Under the supervision of HealthRIGHT360's Revenue Cycle Manager Manager, the billing specialist is responsible for accurate and timely scanning of EFT's, checks, EOB's, claim Inquiries, denials, RTD's and correspondence to PMG or other entities. The position is responsible by obtaining any additional information that may be needed to complete claims (Dx codes, CPT codes, note signatures, etc). Maintain and ensure proper coding for encounters including updates of ICD-10 and CPT codes.
Bank Statement Reconciliations. Weekly Reconciliation the front desk cash logs, co-payments, and deposits to EMR and turn into fiscal. Along with the Revenue Cycle Manager and Directors of Operations investigate, post, and manage EMR payments and deposit into bank.
Under the direction of the Revenue Cycle Manager develop and manage electronic billing system by inactivating and adding new/discontinued CPT and ICD10 codes, updating the Federal Poverty Level, Sliding Scale Fees and Charges on an annual basis.
Regular management of HealthRIGHT 360's Medical Program's funding sources, including Medi-Cal, Medicare, Family PACT, Managed Care and Commercial Insurances.
Daily management of Return to Clinic (RTC) errors.
Daily processing of clinic/billing mail and work with PMG and Internal billing department to process ACH, remits, etc. and scan/upload to appropriate folders for processing.
Under supervision of the Revenue Cycle Manager process patient refunds as necessary.
Billing Credentialing:
Notify PMG of all termed/hired employees. Obtain all provider materials needed for credentialing providers with all payer sources. Work with PMG on outstanding AR.
Compliance Responsibilities: Ensure clinic stays in compliance with billing requirements (i.e. Medi-Cal/Medicare/HRSA compliance).
Assist Medical Records department in providing billing records for patients upon request.
Customer Service: Work directly with patients and Revenue Cycle Manager to address patients concerns or billing or statement concerns. As requested work with patients to explain the breakdown of fees and collect payment.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Education and Experience Required:
Associates Degree in related field.
Certificate in Medical Terminology or Billing and Coding.
2+ years of experience in accounting or billing department.
Strong verbal communication.
Proficient in Excel.
Strong attention to detail.
Excellent time management skills.
Ten key experience.
Data entry experience.
Experience using billing software; eCW, Epic, and ClaimRemedi preferred.
Desired:
Bachelor's Degree in Accounting or related field
Background Clearance Required:
Must not be on active parole or probation
Knowledge Required:
Excellent command of spreadsheet applications.
Culturally competent and able to work with a diverse population.
Strong proficiency with Microsoft Office applications, specifically Word, Excel, Outlook and internet applications.
Skills and Abilities Required:
Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
Professionalism, punctuality, flexibility and reliability are imperative.
Excellent verbal, written, and interpersonal skills.
Integrity to handle sensitive information in a confidential manner.
Action oriented.
Strong problem-solving skills.
Excellent organization skills and ability to multitask and juggle multiple priorities.
Outstanding ability to follow-through with tasks.
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
Strong initiative and enthusiasm and willingness to pitch in whenever needed.
Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.
Desired:
Bilingual.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
Auto-ApplyBilling Clerk
Account representative job in Watsonville, CA
Salud Para La Gente (SALUD) provides high quality, comprehensive and cost-effective medical, dental, behavioral health, optometry and other services to underserved, low-income communities in the Monterey Bay area, including Santa Cruz and Monterey Counties. SALUD began in Watsonville in 1978 as a storefront free clinic, and became a FQHC (Federally Qualified Health Center) in 1992. With four health center sites, satellite and school-based health centers and over 400 employees, we provide high quality services to patients of all ages.
We offer a competitive salary and benefits package and a collaborative culture that values excellence, achievement, innovation and compassion.
We are seeking an experienced Billing Clerk to process assigned super bills and perform other billing functions. This position requires the ability to perform detailed work in a consistently accurate and timely manner. The ideal candidate will embrace our mission, vision and values, and demonstrate sound independent judgment and think independently and analytically.
The selected candidate will possess knowledge of basic and computerized accounting procedures, especially relating to billing of health insurances and state programs.
Responsibilities include, but are not limited to, the following:
Consistently adheres to SPLG's communication guidelines and expectations with patients, peers, and supervisors.
Collaboratively works with patients through SPLG's communication guidelines to positively affect their health outcomes.
Enters, reviews, and makes necessary changes to all patient registration information in the practice management system in accordance with established procedures. Ensures that all matters related to patient account information are handled confidentially, effectively, efficiently and in accordance with regulations and contracts.
Researches and answers any questions regarding account balances, bills, or correspondence on a patient's account in a timely and professional manner and with regard to patient confidentiality.
Using proper phone etiquette answers incoming calls courteously and professionally.
Maintains expertise in registration and charge posting in all Salud's specialties and sub-specialties for all payers.
Provides administrative expertise and technical assistance to the Patient Service Coordinators as required for financial and insurance issues.
Processes Salud's encounters/claims:
Reviews all encounters. If errors are found, responsible to coordinate with clinical support staff and providers to make corrections in order complete a timely daily close.
Runs unresolved encounter reports that require monitoring and action on a daily basis, and follows up with the appropriate person(s) in an effort to resolve outstanding encounters and claims.
After final review of encounters, prepares the batch for electronic submission.
Coordinates with fellow billing clerks to finalize electronic encounter/claim submission.
Maintains a log identifying all errors found while processing encounters. Reviews daily to identify patterns. Reports information monthly to Lead, Supervisor or Manager.
Reviews health insurance claim to ensure accuracy of payment, denial, rejection received based upon contracts on file, payer guidelines and Salud's policies/procedures.
Processes Salud's aged receivables and claim denials:
Runs all reports that require monitoring of claims with appropriate entity in an effort to collect outstanding claims following Salud's policies and procedures.
Coordinates required coding changes that may impact payment of a claim in the practice management system.
Maintains all paper correspondence including Explanation of Benefits from Insurance Companies organized and filled on a weekly basis.
Reviews health insurance claim to ensure accuracy of payment, denial, rejection received based upon contracts on file, payer guidelines and Salud's policies/procedures.
Works in coordination with Patient Account Receivable to ensure accurate payments are received. Follow up on all denials received to resubmit accurate data.
When applicable Billing Clerk may participate in individual or group meeting/trainings related to billing or revenue cycle practices.
Provides office support and back-up for the billing department functions as needed, such as posting charges, prepares claims for billing and completing electronic billing batches.
Coordinates with clinical staff (Providers, Support Staff and Front office staff) via tasks, phone, email or in person the following corrections:
Registration
Missing charges
Missing Forms (related to billing)
Diagnosis codes
CPT, CDT, HCPCS codes
Informs patients of Clinic policies regarding minimum payment requirements and financial arrangements such as sliding fee scales and payment contracts.
Advises the Finance Department/CFO regarding all parties with outstanding balances to assist in determining which accounts are appropriate for payment plans or write-off.
If requested, will research or produce billing related reports for Finance Staff.
If requested, will collaborate with Data Systems staff to provide billing expertise to assist with the production of billing related reports.
Analyzes current flow and provide suggestions for workflow improvement.
Maintains effective working relationship with a diverse employee, patient and business population.
Performs all duties with high degree of accuracy
20. Performs billing related administrative tasks as needed to support the clinic operation including faxing, scanning or sending patient financial records for subpoenas or patient requests.
21. Collects delinquent accounts by establishing payment arrangements with patients, monitoring payments; following up with patients when payment lapses occur.
22. Adheres to the SPLG Mission, Vision, and Values, Standards of Conduct and HIPPA principles.
23. Performs other duties as assigned.
Requirements
MINIMUM QUALIFICATIONS:
High School Diploma
Two years of health insurance billing experience, preferred.
One year experience working with the following state programs and rules:
MediCal
Medicare
Child Health Disability Program (CHDP)
Family Pact
Commercial Insurances
Every Woman Counts (EWC)
Managed Medi-Cal
Bilingual Spanish/English.
One year experience with standard ICD-10 medical and dental coding (experience to have occurred within the past four years).
Completed/Passed Medical Terminology Course.
Excellent customer service skills (for both internal and external customers) is required.
Possession of a valid California Class C Driver's License or must be able to provide suitable transportation. Transportation between sites may be required.
** Individuals hired on or after March, 2018, who have not successfully taken a Medical Terminology class (to be confirmed by proof of taking and passing class with a grade of “C” or better) will be placed at the Billing Clerk scale that was in effect prior to March, 2018. They will have nine (9) months to successfully complete the class with a grade of “C” or better and they can use the Education Career Development money to pay for the class.**
PHYSICAL DEMANDS:
Standing, walking, sitting, typing, reaching, bending, moving and/or lifting up to 50 pounds.
SALARY & BENEFITS
Salary Range: $21.16 - $26.37 per hour; with Medical Terminology the range is $23.95 - $29.84 per hour
Benefits: available to all regular Salud employees working 24+ hours per week. Part-time employees may receive some benefits on a pro-rated basis.
Medical, Dental, Vision, and Life Insurance Plans
Paid Time Off (PTO): 19 days per year
Paid Holidays: 12 per year
401(k) Retirement Plan with employer contribution
Voluntary Long-Term Disability
Additional Information:
Employees on temporary assignments are eligible for holiday pay and California sick pay, both pro-rated based on hours worked.
On-call employees are eligible for California sick pay, pro-rated based on hours worked.
**Salud is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Salud is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Salud Human Resources Department, [************, and ***************].
Salary Description $21.16 - $26.37
BILLING CLERK
Account representative job in Redwood City, CA
ORGANIZATION The mission of Ravenswood Family Health Network (RFHN) is to improve the health of the community by providing culturally sensitive, integrated primary and preventative health care to all, regardless of ability to pay or immigration status, and collaborating with community partners to address the social determinants of health.
POSITION SUMMARY
Under direct supervision, the Billing Clerk is responsible for the preparation and submission of billing for all payers including self-pay patients, public program, and private third-party insurance. Additionally, conducts accounts receivable reviews and follows up on all unpaid accounts to ensure prompt payment.
DUTIES AND RESPONSIBILITIES
To be performed in accordance with RFHN Policies and Procedures
* Reviews assigned encounter forms for accuracy and completeness before claims submission.
* Returns incomplete forms to the appropriate clinical staff for correction.
* Reviews batches of charges entered for errors prior to submitting.
* Processes billing for services to all payors, including submission of electronic claims for public programs, hard copy claims on HCFA 1500s and UB 04s for private insurance, and hard copy statements for self-pay patients.
* Maintains backup of original documentation, including encounter forms, copies of statements, and correspondence available for audit, upon request.
* Receives remittance advices for third party billing; sends checks to accounting for deposit; reconciles remittance advices and posts payments in a timely manner to ensure cash flow.
* Researches denials, unpaid or partially paid claims, and re-bills weekly to ensure prompt payment.
* Attends training seminars sponsored by the State or other payors to keep up-to-date on billing and eligibility issues.
* Responds to/answers all calls regarding patient accounts and billing questions.
* Develops payment agreements with patients as outlined in the Billing and Collections Policy.
* Uses templates and work-flow documentation tools effectively to ensure that encounters are completely documented as well as enabling the collection of data for statistical reports.
* Attends meetings and participates in committees as requested.
* Other duties as assigned and requested.
Billing Specialist I
Account representative job in Oakland, CA
Who we are: La Cl nica de La Raza is a community-based health center committed to providing culturally appropriate, high-quality, and accessible health care to the diverse communities of the San Francisco Bay Area. We have spent over 40 years advocating for and creating a health home for the many that have been denied access to care. As health care activists, we are dedicated to making sure individuals who do not have health coverage get the same level of quality healthcare as those who have it. From our genesis as a community health center in 1971, we understood that we cannot heal our communities without also addressing the economic and social factors that affect health. Many times, this requires that we go outside and provide services in other settings to build the bridge that links individuals to our health center for preventive and primary care. Over 90,000 individuals come to La Cl nica because it is a welcoming place that addresses the whole person, coordinating and connecting them to a broad network of services to improve and maintain their health and well-being. While we are still known for our activism and spirit of social justice, we are also proud to have grown into a sophisticated provider of primary health care services with 35 sites across Alameda, Contra Costa and Solano counties.
Join a winning team:As a Billing Specialist, you will be responsible for the maintenance of a major portion of a complex billing operation; assuring that all information on claims submitted to payors is correct. You understand individual payors and work claim denials to assure that all claims are paid. You will thrive on the challenge of accepting ownership for accomplishing new and different tasks while exploring opportunities to add value to your job.
Major Areas of Responsibility include but are not limited to:
Claim Submission
Maintain work operations for billing payers by following policies and procedures and identifying compliance issues
Maintain quality results by following set standards for billing and collection procedures and activities.
Perform general clerical duties as required. This role involves a considerable amount of computer work.
Claim Denial Management
Work with Billers to make sure all information on claims is correct prior to submission.
Audit the most complex patient claims for arithmetical accuracy, legibility, and compliance with program billing requirements.
Understand complex reimbursement arrangements and is able to follow up with payors by working to assure that all claims are paid.
Identify areas to improve claim submission data to reduce claim denials.
Work to reduce Accounts Receivable by improving accuracy of claims and reducing claim denials.
Patient/Payer Statements & Collection
Secure outstanding balance payments for care of patients by posting, adjusting, balancing, and sending regular statements.
Collect delinquent accounts by establishing payment arrangements with patients/payors; monitoring payments; following up with patients when payment lapses occur.
Respond to patient/payor questions about claims and resolves billing issues
Protect the organization by keeping collection information confidential.
Minimum Job Requirements
Knowledge
Knowledge of Health care third party reimbursement programs; such as Medicare, Medi-Cal, or private insurance.
Knowledge of the methods, and practices of billing, accounts receivable, and collection.
Knowledge of modern office methods and equipment.
Abilities
Ability to prepare financial reports and maintain ledgers and journals.
Ability to interpret billing policies and procedures for various programs.
Ability to independently carry out varied responsible billing assignments.
Ability to solve problems and resolve conflicts.
Ability to work across cultures and demonstrate support of diversity, equity and inclusion.
Ability to work across cultures and demonstrate support of diversity, equity and inclusion.
Other Certifications and Experience
Requires high school diploma/equivalent
Three years or more of full-time experience performing medical billing or medical accounts receivable functions.
Excellent communication skills; must be able to work in a team environment
Excellent customer service skills
Billing Specialist
Account representative job in Oakland, CA
They made it easier for me to live, breathe, eat, and stay clean. Without them, Id be waiting somewhere, waiting for someone to give me a chance to live... Client
What You Will Do to Change Lives The Billing Specialist is responsible for all billing-related tasks including collection of billing data, data entry into County IRIS, running reports, and reconciliation of data.
Shifts Available:
Full-Time: 9:00 AM 5:30 PM | Monday Friday
What You Bring to the Table (Must Have):
One (1) year of general office experience
High school diploma or a G.E.D.
The ability to work with minimum supervision, set work priorities, and function as a self-starter
This position is contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, passing applicable criminal background clearances, excluded party sanctions, and degree or license verification
If the position requires driving, a motor vehicle clearance and proof of auto insurance is required prior to hire. Additional regulatory, contractual, or local requirements may apply
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply
Working Place: Oakland, California, United States Company : 2025 July 17th Virtual Fair - TELEPORT
Construction Billing Specialist
Account representative job in Walnut Creek, CA
* Set up new projects in Spectrum, HeavyJobs, and Nice Touch. * Set up estimated cost by phase, Accounts Receivable by line item, and subcontractor payables in Spectrum. * Ensure accuracy and completeness of Extra Work billings in Nice Touch and ICAS.
* Review all project specific subcontracts and PO's for accuracy.
* Understand Preliminary Lien and Release procedures.
* Produce monthly Customer Billings.
* Track and provide Project Manager with pending Change Order issues.
* Compare subcontractor invoices against Pay Estimate, input and route subcontractor payment to Project Engineer and Project Manager for payment approval.
* Review and forward Subcontractor Extra Work/Time & Material invoices.
* Aggressively pursue past due Accounts Receivable on projects.
* Provide monthly reports to Project Managers including job cost, Accounts Receivable, Accounts Payable, and profit/loss analysis.
* Provide project compliance forms as needed (i.e.: monthly DBE forms, releases certified payroll, etc.).
Automotive Accounts Receivables/deposits
Account representative job in San Jose, CA
Capitol Nissan is looking for professionals to join our growing team. We provide on the job training and a welcoming family friendly environment. As an accounts Receivables you will help our team by accurately performing basic data entry and accounting tasks.
:
This job description does not constitute the complete responsibilities for this position.
A/R clerk ensures accuracy of accounting needs on a weekly-monthly and annual basis
handle financial Records
Daily Deposits
Timely record keeping of accounting information to our inventory
Prepare customer receipts
Call vendors for our payments
Reconcile receivables schedules
Maintain Petty cash flow
Send monthly invoices
clean cash sales and AR schedules
Maintain reconciled Daily deposit
Job Requirements
Automotive Business office experience (minimum 1+ Years)
Strong computer skills
Strong communication skills
Time management skills
Problem solving Skills
Professional and on Time
Deal with confidential information discreetly
Compensation
Competitive pay based on Automotive Experience
Kaiser Medical
Dental and Vision
401K
Paid Vacation
Direct Deposit
In job Promotions/ Advancement
Professional friendly environment
Paid sick days
Exclusive Vehicle Purchase Programs for both employees and Family members
Exclusive vehicle servicing discounts
We are an Equal Opportunity Employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Wholesale Junior Account Representative
Account representative job in San Francisco, CA
Graffeo Coffee Roasting Company, Inc. has been crafting exceptional coffee since 1935 in San Francisco's North Beach. Known for its simplicity, Graffeo offers one premium blend available in two roasts: light or dark. Using low-temperature fluid bed roasting, Graffeo ensures a consistently full-bodied flavor without bitterness. The company is committed to delivering high-quality coffee and upholding its rich tradition.
Role Description
This is a full-time, on-site role located in the San Francisco Bay Area (or within commuting distance) for a Wholesale Junior Account Representative. The role involves assisting with account management, maintaining strong relationships with clients, supporting sales efforts, managing customer service requests, and ensuring client satisfaction. The representative will also assist in onboarding new clients and providing necessary training on product knowledge and services. This role will be responsible for conducting high-impact in-store demonstrations serving our amazing coffee to new customers and telling the brand story in a rich and authentic manner.
Qualifications
Proficiency in Account Management and Sales to support client relationships and drive business growth
Strong Customer Service skills to address client needs effectively and enhance satisfaction
Excellent Communication skills suitable for interacting with clients and internal teams
Ability to assist in Training new clients by providing clear guidance on products and services
Organizational and time management skills to handle multiple client accounts efficiently
Experience in the food & beverage or coffee industry is a plus (not required)
Winning attitude, excellent teamwork and a passion for coffee (a must)
High school diploma or equivalent; a bachelor's degree in Business or a related field is preferred