Account representative jobs in Savannah, GA

Country USA State Georgia City Savannah Descriptions & requirements About the role: As an Account Representative for TQL's Mexico cross-border division, you'll be responsible for helping grow business with our customers that have shipping needs in and out of Mexico. What's in it for you: * $40,000 base salary with uncapped commission opportunity * Leadership advancement opportunities with 75% of leaders promoted from within * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Certified Great Place to Work with 800+ lifetime workplace award wins What you'll be doing: * Communicate with the sales team and customers to build and maintain ongoing relationships with customers that have Mexico cross-border shipping needs * Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time * Work with the sales team to provide and negotiate competitive pricing and rates * Update and manage shipment information utilizing our industry-leading tech platforms * Collaborate with the support team to guarantee each shipment is serviced properly * Assist with billing and accounting responsibilities as needed What you need: * Fluent in Spanish and English * College degree is preferred, but not required * Sales experience preferred, but not required * The determination to work harder than anyone you know * Strong problem-solving skills, while being forthright about conflict * Ability to work with the latest technologies * An obsession for great customer service Where you'll be: 8001 Chatham Center Dr. STE 500, Savannah, GA 31405 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

Come join a winning Team! Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logistical solutions to fulfill the most challenging needs of our customers. Plastic Express operates from 22 full service facilities, more than 40 bulk terminals, and 52 railcar terminals offering more than 8,500 railcar spots across the country. We are located near 9 major ports in the U.S. and rely heavily on our rail infrastructure to handle imports /exports as well as regional distribution. At many of the Plastic Express sites, we also handle some non-plastic commodities, which include; paper rolls, steel, building materials and other dry bulk materials. Plastic Express owns and operates roughly 250 trucks, with approximately 250 trailers performing full bulk truck distribution business. Plastic Express is headquartered in Houston, TX and has over 600 employees nationwide. Our goal has always been to exceed our customer's expectations, and our can do-attitude is what differentiates us from the competition. Plastic Express employees have always been our key to success and total customer satisfaction. We are always looking for dependable & talented business professionals that will help us to grow and to continue our “Can Do” tradition. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Summary: This position reports to the Customer Success Manager. A "hybrid" Customer Service position involving significant interaction with external and internal customers to provide "best in class" service to a customer base comprised of Fortune 500 companies and other small enterprises. The ideal candidate has experience and the proven ability to manage the customer's day to day logistics/warehouse/transportation needs in a high pace/high transaction, team-oriented service environment. Attention to detail and strong proofreading abilities are necessary skills. Experience with SAP or web-based TMS/WMS/OMS operating systems is essential for success. The Customer Success Representative (CSR) will work closely with and provide prompt feedback to: Sales and Marketing, Accounting, Human Resources and company executives. During the course of business, the CSR is not to share any confidential information with anyone other than their direct manager or Executives of Plastic Express. Essential Functions/Duties: Process customer bulk trucking and packaging orders from various sources, email, SAP, Web based portals, EDI Input customer orders into TMS/WMS system with accuracy and speed. Prepare end of day reports Answer phones, forward calls and take messages Research information when needed Maintain inventory by checking for any discrepancies Assist in customer inventory reviews Monitor “Open Order” process of customers to make sure all orders are being updated Assist the CSR Manager with special assignments as needed Maintain and monitor delivery in Plastic Express data base Notify management immediately anytime orders are missed/moved Track daily/weekly/monthly all activities on the customers' open order reports; ensure they are completed and updated properly Notify management of any discrepancies Monitor and maintain the Open Order Report in the Warehouse database Review customer orders to ensure 100% accuracy Contact CS Manager with any questions on orders Qualifications: Required Education and Experience 2+ years of experience in customer service (in the transportation industry preferred) Professional, friendly phone presence Possess a high level of proficiency in Word, Excel and Outlook Ability to multitask, prioritize and work under stress Highest quality written and verbal communication skills Type 40wpm+ with 100% accuracy Willingness to be cross-trained in other departments Preferred Education and Experience College degree Knowledge of bulk commodities industry rates and terms Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. These tasks include, but are not limited to: While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Prolonged periods sitting at a desk and working on a computer Licenses/Certificates: None Skills: Proven interpersonal skills; relationship development and management Ability to work independently and as part of team Ability to recognize onsite risk factors and take appropriate action with firmness and tact Demonstrated proficiency with Microsoft Office products at the following levels: Word, Excel, Outlook: Intermediate level of skill PowerPoint: Basic level of skill Global and cultural awareness Customer service experience Possess a high level of proficiency in Word, Excel and Outlook Ability to multitask, prioritize and work under stress Highest quality written and verbal communication skills Willingness to be cross-trained in other departments Additional Job Details: Supervisory Responsibility: This position has no direct reports. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and printers/scanners. Position Type/Expected Hours of Work: This is a full-time, in-person position. Days of work are Monday through Friday. Travel: Little to no travel is expected for this position. Benefits and Perks: Family health benefit packages Vacation pay after 90 days Holiday pay after 90 days Company matching 401k retirement program after 90 days Duties and responsibilities may be added, deleted and/or changed at any time at the discretion of management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In line with Plastic Express' Environmental Promise, the hired individual is expected to enthusiastically support all facets of Operation Clean Sweep; specifically, making a conscious effort to prevent pellet, flake and powder loss into the environment and ensure any spills are swiftly and effectively cleaned up.

**City** Savannah **Role Type** Permanent **WHO WE ARE** ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity. ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table. We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success. **What You Will Do** - JOB SUMMARY Make sales to retailers, primarily in the form of commitments from retailers to increase stock, place orders, stock new product lines, provide and expand shelf space, participate in incentive programs and pre-shipment programs, allow promotional placements, and assign prime placement to products and promotional materials. Identify opportunities to drive volume and market share in your assignment. Optimize coverage to meet and/or exceed objectives by continually challenging the status quo. Establish credibility and increase influence in assignment to support and maximize sales and promote company priorities and goals. Actively seek to gain insights through retail activities that can be communicated and reported to strengthen the team and Company Brands. - WHAT YOU WILL DO Duties and Responsibilities: _(This list is not exhaustive and may be supplemented as necessary by the Company)_ Sales Sell company products, programs, and promotions to retailers. Develops selling plans that resonate with retailers and encompass conceptual selling themes across all company categories. Demonstrates product and industry knowledge to effectively market and sell Company products. Collaborates with division resources to identify sales opportunities that can be acted upon to drive sales performance. Be accountable for delivering all assigned retail execution objectives and key company priorities within your respective assignment. Retail Partnership Develops and maintains strong retail partnerships across the assignment Identify company opportunities within the assignment and provide input to Division Sales Manager on potential areas for improved sales. Model ability to influence retailer to support company sales and key strategies and initiatives Penetrate consumer and retailer insights to drive alignment between the Company and the consumer. Retail Coverage Measure resources to maximize time allocation on a store-by-store basis to maximize productivity and meet objectives. Ensures alignment to retail cycle plan coverage objectives and overall coverage model parameters. Optimize assignment coverage designs to maximize retail activity time in achieving strategic objectives. Retail Store Development Ensures placement and services of all merchandising fixtures/displays to present a competitive merchandising advantage across all Company categories Ensures all requirements of our retail partnership agreements are being maintained by retail stores Ensures and maintains all promotional programs and competitive pricing initiatives. Retail Communication & Insights Gains and maintains acceptance by retailers to use the "ITG Portal" as the primary method for reimbursement and tracking Share best practice approaches with Division Sales Manager to improve sales and overall division business performance. Solicit and report customer and competitive insights to identify critical sales opportunities and provide solutions to Division Sales Manager/HQ. Performs other job-related duties as assigned **Qualifications** - REQUIRED MINIMUM QUALIFICATIONS: Education and Experience: + High School Diploma/GED. + Must be 21 years of age or older. + Must possess a valid driver's license issued from state of residence. Knowledge of: + Intermediate proficiency with Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams. Skilled in: + Verbal and written communication + Attention to detail + Problem/situation analysis + Effective time and task management + Multitasking capabilities + Flexibility and adaptability Ability to: + Make sales and obtain commitments. + Communicate to a broad and diverse audience. + Maintain effective working relationships. + Demonstrate critical thinking. + Work with diverse populations and varying education levels. + Receive and communicate information orally and in writing. + Prioritize assignments, workload, and manage time accordingly. - PREFERRED QUALIFICATIONS: Education and Experience: + Bachelor's degree in Business Administration or related field of study with 1+ years related sales experience. **Work Environment and Physical Demand** + Employee must live within the boundary of the assignment or within a pre-approved mileage from the boundary or be willing to relocate at your own expense. + Requires moderate physical effort. Occasionally lifts or moves light objects (10-50 lbs.). + Able to bend, crouch, stretch, climb, or reach in retail environments. + Walks, sits, or stands for extended periods. + Travel required based on assignment needs. + Occasional exposure to noise, dust, or weather. + Operates in a retail and wholesale environment. + Requires prolonged machine operation including vehicle, computer, and keyboard equipment. _This is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position_ . **What We Offer** - Competitive benefits package that includes medical/dental/vision/life insurance/disability plans - Dollar for dollar 401k match up to 6% and 5% annual company contribution - 15 Company-paid holidays - Generous paid time off - Employee recognition and discount programs - Education assistance - Employee referral bonus program **Applicant Information** This describes the essential functions of the job at the time the was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated. **ITG Brands and ITG Cigars provides equal employment opportunities.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* . **SHARE THIS JOB** The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position. All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case-by-case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information. ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* (Talen%74Acquisition%40%69t%67b%72ands.%63om) . We collect personal information from you in connection with your application for employment with ITG Brands or ITG Cigars. For more information, please see our Privacy Policy (****************************************** . If you are a job applicant from California, additional information can be found on our California Applicant Privacy Notice (******************************************************* . If you have questions, contact us atprivacy@itgbrands.com (priv%61%63y@i%74gb%72ands.co%6D) .

Job DescriptionWho We Are Porter Logistics is a fast-growing third-party logistics (3PL) provider redefining modern warehousing and fulfillment. Headquartered in Atlanta, we've grown over the past decade from a two-person operation in a 10,000-square-foot warehouse to an organization supporting more than 1 million square feet across multiple Georgia facilities. We partner with high-expectation customers who depend on accuracy, transparency, and operational excellence. Our success is driven by disciplined execution, a strong commitment to safety and quality, and teams that take ownership of their work. As we continue to expand-including our newest operations in Savannah-we're focused on building scalable processes and long-term careers. At Porter, you'll find a hands-on, fast-paced environment where teamwork, integrity, consistency, and accountability are at the core of how we operate. The Role As a Customer Success Representative (CSR), you will serve as a key liaison between our clients and the warehouse team, ensuring accurate order execution, clear communication, and high client satisfaction. In addition to core customer success responsibilities, this role will also support shipping clerk functions, making it a critical bridge between client communication and outbound warehouse operations. You will be responsible for coordinating daily warehouse activity for assigned clients, including entering orders into our Warehouse Management System (WMS), generating pick lists and shipping documentation, closing completed orders, and billing shipments. This role requires strong attention to detail, the ability to manage multiple priorities, and comfort working closely with both clients and warehouse operations. Day-to-Day Responsibilities Customer Success & Order Coordination Serve as the primary point of contact for assigned clients Process daily client orders and accurately input order data into the WMS Communicate order details, changes, and priorities to the warehouse team Identify and help resolve order, inventory, and fulfillment issues Generate pick lists, order packets, and outbound shipping documentation Close out completed orders in the WMS and bill shipments to the appropriate clients Greet drivers upon arrival, verify shipping paperwork for accuracy, and liase with the warehouse to direct drivers to appropriate load/unload locations Skills Needed to Be Successful Strong verbal and written communication skills Ability to multitask and prioritize in a fast-paced, operations-driven environment Exceptional attention to detail and organizational skills Previous experience in a customer service or operations support role Experience working in a WMS system is highly preferred Prior experience in logistics, warehousing, or supply chain is strongly preferred Proficiency with Microsoft Office (Excel, Outlook, Word) Team-oriented mindset with a strong sense of ownership and accountability Powered by JazzHR sLiLizOQfZ

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Lynn Walker - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionINTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. ROLE DESCRIPTION: As an Account Representative - State Farm Agent Team Member for Anthony Lewis - State Farm Agency Intern, you are vital to our daily business operations and customers success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long-lasting customer relations. QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experiencing in managing customer relationships preferred. Interest in marketing products and services based on customer needs. Communication skills - written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to a customer.

Membership Coordinator- We are looking to hire a quality individual that is interested in a long-term opportunity and who is eager to learn and improve their skills. Howell Chase Heating & Air Conditioning is a fast-growing company driven by integrity and quality workmanship and we are searching for a CSR to join our fun, fast-paced and busy team. Join our team and unlock the potential for higher earnings with our performance-based pay structure complementing our hourly rates. Take charge of your financial growth while contributing to our dynamic workplace. Essential Job Duties: Schedule routine HVAC maintenance appointments for residential or commercial properties based on service agreements, equipment warranties, and maintenance schedules. Coordinate with customers to arrange convenient appointment times and ensure minimal disruption to their operations or daily activities. Communicate job details, including service requirements and customer expectations, to technicians accurately and promptly. Maintain accurate records of scheduled maintenance appointments, service history, and equipment specifications in maintenance management systems or databases. Serve as the primary point of contact for customers regarding scheduled maintenance appointments, service reminders, and follow-up communications. Provide courteous and professional assistance to customers, addressing their questions, concerns, and requests promptly and accurately. Manage maintenance contracts and service agreements with customers, ensuring compliance with contractual obligations, service levels, and pricing terms. Renew or renegotiate contracts as needed, in collaboration with sales and customer service teams, to maintain customer satisfaction and retention. Compensation details: 18-21 Hourly Wage PIcf47196eefc1-31181-39262949

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Clay Clark - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Join the 1 st Franklin team as a Loan Sales Representative. Salary: $14.00 to $15.75 per hour This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Loan Sales Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The LSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner. Principal Accountabilities and Key Activities Recommends product and services to support individual, branch sales goals, and customer expectations Markets branch products and services to customers and potential customers Conducts assigned collection calls of customer accounts to arrange payment Seeks opportunities to originate new loans with new and existing customers Develop knowledge of credit underwriting methods and sales tools Ensures customer information is correct and documents interactions Consistently meets or exceeds branch and individual goals Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner Builds internal and external relationships Ensures customer confidentiality and privileged information is maintained Adheres to all 1FFC policies and procedures dialogues Complies with all State and Federal regulations Participates in personal development Exhibits knowledge of all 1FFC products Seeks additional opportunities and responsibilities Education, Qualifications and Experience High School Diploma or equivalent Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances) Ability to meet current Licensing requirements of various States and Federal regulators Demonstrate the ability to analyze relevant information and apply individual judgment Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings Ability to maintain confidential business and personal information Action and result focused Strong communication skills (verbal / written) Proficient with MS Office Suite products Desirable: Must possess a valid driver's license and the ability to operate an automobile #IND002 About Us: 1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.

Job Summary: TICO has an immediate opportunity for an AR Coordinator. The successful candidate will have intermediate Excel skills and be comfortable working with complex spreadsheets and financial data. We are looking for someone with experience in AR; a numbers person who can pay great attention to detail and meet deadlines. If you are a highly organized and detail-oriented individual with a passion for finance, we encourage you to apply for this exciting opportunity. Duties and Responsibilities: Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted. Conduct follow-up calls on receivables/payments with customers. Prepare and send customer invoices in a timely manner. Resolve billing discrepancies and disputes in a timely and efficient manner. Prepare monthly aging reports and provide updates on AR status. Collaborate with sales and customer service teams to resolve customer inquiries and disputes. Maintain accurate records and documentation related to customer accounts. Assist with month-end closing and financial reporting activities. Review customer accounts for past due and short paid invoices. Contact customers by phone and email to obtain payment status. Document all customer communications for tracking and follow up. Ensure customer has required documentation for payment, invoice, shipping notification, banking documents. Review disputed charges and take appropriate action. Escalate issues to management, difficulty in resolving outstanding balances, possible uncollectable balances. Assist with resolution of disputes, short payments, past due balances. Run aging reports. Communicate with internal teams to resolve invoice and payment issues. Required Skills & Abilities: Strong computer skills including Microsoft Word, Excel, Outlook, SAP, or other ERP experience desired. Possess high attention to detail. Ability to multi-task, prioritize, and follow-through with minimal supervision. Demonstrate proper phone and email etiquette. Experience in collections highly preferred. Education & Experience Associate degree in general accounting (Preferred) Minimum of 1-year Accounts Receivable experience (Preferred) Verbal and written communication skills for effective phone and email interactions, internally and externally with our customers Able to work independently and as a team. Strong organizational, tracking skills and habits. This job description is intended as a general guide to the job duties for this position. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and efforts required of employees assigned to this job position. At the discretion of management, this description may be changed at any time to address the evolving needs of TICO. We offer a comprehensive benefits package to our employees and their families which includes health, dental, vision, disability and life insurance, 401K, vacation, and paid holidays. TICO is a Drug-Free Workplace. To learn more about TICO, visit our website at ********************* Join us today!

Job Description The Automotive Biller at OC Welch Ford Lincoln, Inc. will be responsible for ensuring that all paperwork for vehicle sales at the dealership are in compliance with federal and state laws and regulations. This is a full-time, hourly administrative position in the auto industry, located in Hardeeville, South Carolina. Compensation & Benefits: This is a full-time, hourly position with competitive pay and benefits package including health insurance, paid time off, employee discounts, and opportunities for career advancement within the company. Responsibilities: - Break down deals daily & log them into an Excel spreadsheet - Verify the correct documents are in the deal jackets and are signed/completed properly - Verify dealership has received all funds from the customer and lender - Process payoffs on trades - Review and ensure accuracy of all incentives, rebates, commissions and sales tax in the deal - Perform other administrative tasks as assigned by the Controller. Requirements: - High School Diploma or equivalent required. Associate's or Bachelor's degree in a related field preferred. - Minimum of 1-2 years of experience in compliance, preferably in the auto industry. - Knowledge of federal and state laws and regulations related to the auto industry. - Ability to prioritize and manage multiple tasks with strong attention to detail. - Excellent communication and interpersonal skills. - Proficiency in Microsoft Office and experience with compliance software preferred. - Must be able to work independently and as a part of a team. - Must be able to pass a background check and drug screening. EEOC Statement: OC Welch Ford Lincoln, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

LOCATION Savannah, GA JOB TYPE Full-Time POSITION OVERVIEW COLLECTIONS REPRESENTATIVE JOB OPENINGS Join our team and grow with us! We need collections representatives to respectfully recover past due consumer accounts. In this role, you will complete our professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals. If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude. This is an experienced-level position that offers on the job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Improve relations with open accounts and promote brand awareness as you become a highly trained expert on products, technology, and business process. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties Utilize various contact technology and recovery strategies to locate right parties Understand the customers situation and identify best means of payment plan Negotiate payment terms with empathy, tact, and professionalism Make outbound and receive inbound calls Follow all required scripts, policies, and procedures Respond effectively to common challenges to collection calls while discussing means of resolving open accounts Meet monthly goals and perform other assigned duties Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused and self manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Join Our Team Exceptional Opportunity in Okatie, SC, where expertise merges with compassion! Elevate your career as a billing specialsit with our dynamic team, which has been dedicated to transformative care since 2014! Company Story Since our establishment in 2014, we have dedicated ourselves to delivering exceptional therapy and wellness solutions. Our commitment lies in empowering community members to attain optimal health and fitness while aiding patients in their journey toward recovery from a range of physical challenges. If you're passionate about positively impacting individuals dealing with musculoskeletal, orthopedic, pelvic health, vestibular, or balance issues, we invite you to connect with us. Job Overview & Work Site Job Location: This position is located at our clinic in Okatie, SC. What We Treat: Join a team that thrives on a blended caseload, encompassing non-surgical and post-operative rehabilitation, sport-specific therapy, and joint/spine management. Make a real impact on the lives of our diverse patient population. Specialty Care: We offer specialty services to support our community, including manual-based therapy, orthopedic specialists, pelvic health specialists, and sports rehabilitation specialists, along with supervised transition to wellness activities to ensure a quality-based lifestyle. Wellness activities include yoga, massage, personal training (one-on-one and group training, TRX, HIIT), golf swing and tennis swing analysis with professional instructors, Infrared therapy, and more. How We Do It: We understand the value of time in patient care. Our therapists maintain an appropriate caseload, ensuring that each patient receives the best possible care. We also support your professional growth journey with specialty certifications and individualized development opportunities. Do What You Want to Do: Have a specific interest or passion? We've got your back. Benefit from our support for specialty therapy services and unleash your full potential. Go Where You Want to GO: As a thriving and expanding company for over a decade, we offer a roadmap to advance your career. Whether you aspire to become a clinical instructor, lead a clinic, direct operations, or even launch a new facility, we're here to guide you toward your professional goals. License & Experience Requirements for this position include the following: Answering phones Assisting with scheduling patients Processing insurance verifications/ authorizations Ensure accurate coding of diagnoses and procedures Follow up on outstanding claims and denials Maintain billing records and documentation Collaborate with medical staff to clarify billing information Utilize medical billing software and systems effectively Experience Required: Previous experience in medical billing, coding, or collections Proficiency in ICD-9, ICD-10, DRG coding systems Familiarity with medical office procedures and terminology Strong attention to detail and accuracy Excellent communication and interpersonal skills Professional Development

New and Used Kia Dealership is in search of an experienced, organized individual to join our Accounting Team as A Car Deal Billing Clerk. Will post new and used car deals from the finance dept, balance sales commission for payroll, provide admin assistance to the office manager and accounting office. Dealership experience required. Benefits Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Short/Long Term Disability Health and wellness Discounts on products and services Responsibilities Description of the role: The Automotive Deal Billing Clerk at Kia Country of Hilton Head in Bluffton, South Carolina is responsible for accurately and efficiently processing all new and used car deals. This role plays a crucial part in the accounting department and is vital to ensuring the smooth operation of the dealership. Responsibilities: Bill all new and used car deals and post them into the accounting system, meticulously verifying accuracy and completeness of all paperwork. Process pay-off checks for trade-ins and promptly mail them to the appropriate financial institutions. Generate and maintain commission reports to facilitate efficient tracking of sales performance. Immediately route paid deals to the title clerk once money is received. Conduct daily deposit reconciliation to ensure proper financial record-keeping. Provide administrative support to management and other departments as needed. Perform other accounting duties as assigned. Requirements: - Attention to detail and exceptional organizational skills - Proficiency in accounting processes and software - Strong communication and interpersonal abilities - Ability to work independently and meet deadlines consistently - Prior experience in a similar role is preferred About the Company: Kia Country of Hilton Head is a reputable automotive dealership located in Bluffton. We pride ourselves on offering high-quality vehicles and outstanding customer service. Join our team and be part of an environment that values professionalism, teamwork, and customer satisfaction. Qualifications Ability to handle multiple tasks Good social and interpersonal skills Strong record of positive Customer Happiness results Collaborative and eagerness to improve Professional personal appearance We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Country USA State Georgia City Savannah Descriptions & requirements About the role: The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365. What's in it for you: * $40,000 minimum annual salary * Uncapped commission opportunity * Want to know what the top 20% earn? Ask your recruiter Who we're looking for: * You compete daily in a fast-paced, high-energy environment * You're self-motivated, set ambitious goals and work relentlessly to achieve them * You're coachable, but also independent and assertive in solving problems * You're eager to develop complex logistics solutions while delivering great customer service * College degree preferred, but not required * Military veterans encouraged to apply What you'll do: * Communicate with the sales team and customers as the subject matter expert to build and maintain relationships * Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time * Work with the sales team to provide and negotiate competitive pricing * Input, update and manage shipment information in our state-of-the-art systems * Collaborate with the support team to guarantee each shipment is serviced properly * Assist with billing and accounting responsibilities as needed What you need: * Elite work ethic, 100% in-office, expected to go above and beyond * Extreme sense of urgency to efficiently juggle dynamic operations * Strong communication skills with ability to handle conflict * Solution-focused mindset and exceptional customer service * Ability to work with the latest technologies Why TQL: * Certified Great Place to Work with 800+ lifetime workplace award wins * Outstanding career growth potential with a structured leadership track * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more Where you'll be: 8001 Chatham Center Drive, Savannah, Georgia 31405 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

Job Description New and Used Kia Dealership is in search of an experienced, organized individual to join our Accounting Team as A Car Deal Billing Clerk. Will post new and used car deals from the finance dept, balance sales commission for payroll, provide admin assistance to the office manager and accounting office. Dealership experience required. Benefits Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Short/Long Term Disability Health and wellness Discounts on products and services Responsibilities Description of the role: The Automotive Deal Billing Clerk at Kia Country of Hilton Head in Bluffton, South Carolina is responsible for accurately and efficiently processing all new and used car deals. This role plays a crucial part in the accounting department and is vital to ensuring the smooth operation of the dealership. Responsibilities: Bill all new and used car deals and post them into the accounting system, meticulously verifying accuracy and completeness of all paperwork. Process pay-off checks for trade-ins and promptly mail them to the appropriate financial institutions. Generate and maintain commission reports to facilitate efficient tracking of sales performance. Immediately route paid deals to the title clerk once money is received. Conduct daily deposit reconciliation to ensure proper financial record-keeping. Provide administrative support to management and other departments as needed. Perform other accounting duties as assigned. Requirements: - Attention to detail and exceptional organizational skills - Proficiency in accounting processes and software - Strong communication and interpersonal abilities - Ability to work independently and meet deadlines consistently - Prior experience in a similar role is preferred About the Company: Kia Country of Hilton Head is a reputable automotive dealership located in Bluffton. We pride ourselves on offering high-quality vehicles and outstanding customer service. Join our team and be part of an environment that values professionalism, teamwork, and customer satisfaction. Qualifications Ability to handle multiple tasks Good social and interpersonal skills Strong record of positive Customer Happiness results Collaborative and eagerness to improve Professional personal appearance We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join the 1 st Franklin team as a Loan Sales Representative. Salary: $14.00 to $15.75 per hour This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Loan Sales Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The LSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner. Principal Accountabilities and Key Activities Recommends product and services to support individual, branch sales goals, and customer expectations Markets branch products and services to customers and potential customers Conducts assigned collection calls of customer accounts to arrange payment Seeks opportunities to originate new loans with new and existing customers Develop knowledge of credit underwriting methods and sales tools Ensures customer information is correct and documents interactions Consistently meets or exceeds branch and individual goals Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner Builds internal and external relationships Ensures customer confidentiality and privileged information is maintained Adheres to all 1FFC policies and procedures dialogues Complies with all State and Federal regulations Participates in personal development Exhibits knowledge of all 1FFC products Seeks additional opportunities and responsibilities Education, Qualifications and Experience High School Diploma or equivalent Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances) Ability to meet current Licensing requirements of various States and Federal regulators Demonstrate the ability to analyze relevant information and apply individual judgment Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings Ability to maintain confidential business and personal information Action and result focused Strong communication skills (verbal / written) Proficient with MS Office Suite products Desirable: A valid driver's license and the ability to operate an automobile #IND001 About Us: 1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.

JOB TYPE Full-Time PAY TYPES Salary POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking a skilled Collections Representative to join our team and take ownership of resolving overdue accounts while delivering exceptional customer service. If you're a confident communicator with a knack for negotiation and a commitment to compliance, this is your opportunity to make a meaningful impact. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES Key Responsibilities: Outbound Collections: Initiate calls to customers with past-due accounts to discuss balances and payment options. Payment Negotiation: Develop and negotiate repayment plans and settlements tailored to customer circumstances. Customer Support: Offer empathetic solutions to customers facing financial hardship to help them maintain account standing. Account Review: Analyze account histories to identify overdue payments and determine appropriate collection strategies. Documentation: Accurately record all customer interactions, payment arrangements, and account updates in the system. Education & Guidance: Inform customers about payment options, account status, and potential consequences of non-payment. Compliance: Adhere to all company policies, procedures, and regulatory requirements, including debt collection laws. Collaboration: Communicate effectively with customers, team members, and management; escalate unresolved issues as needed. Performance Goals: Meet or exceed individual and team collection targets while maintaining high service standards. Continuous Learning: Participate in training programs to enhance collection techniques and stay current on industry regulations and company updates. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years or older High school diploma or equivalent required Excellent written and verbal communication skills Typing speed of 20+ WPM Basic proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) Familiarity with Windows OS Reliable and punctual with strong attendance record Strong problem-solving, conflict resolution, and negotiation skills Customer service-oriented: empathetic, responsive, patient, and conscientious Ability to multi-task, self-manage, and stay focused in a dynamic environment Team player with a strong customer-first mindset Comfortable working in a fast-paced, evolving environment Excellent interpersonal skills and ability to build rapport with customers and colleagues CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance. Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

LOCATION Las Cruces, NM JOB TYPE Full-Time PAY TYPES Salary POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're seeking a skilled Collections Representative to join our team and take ownership of resolving overdue accounts while delivering exceptional customer service. If you're a confident communicator with a knack for negotiation and a commitment to compliance, this is your opportunity to make a meaningful impact. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES Key Responsibilities: Outbound Collections: Initiate calls to customers with past-due accounts to discuss balances and payment options. Payment Negotiation: Develop and negotiate repayment plans and settlements tailored to customer circumstances. Customer Support: Offer empathetic solutions to customers facing financial hardship to help them maintain account standing. Account Review: Analyze account histories to identify overdue payments and determine appropriate collection strategies. Documentation: Accurately record all customer interactions, payment arrangements, and account updates in the system. Education & Guidance: Inform customers about payment options, account status, and potential consequences of non-payment. Compliance: Adhere to all company policies, procedures, and regulatory requirements, including debt collection laws. Collaboration: Communicate effectively with customers, team members, and management; escalate unresolved issues as needed. Performance Goals: Meet or exceed individual and team collection targets while maintaining high service standards. Continuous Learning: Participate in training programs to enhance collection techniques and stay current on industry regulations and company updates. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years or older High school diploma or equivalent required Excellent written and verbal communication skills Typing speed of 20+ WPM Basic proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) Familiarity with Windows OS Reliable and punctual with strong attendance record Strong problem-solving, conflict resolution, and negotiation skills Customer service-oriented: empathetic, responsive, patient, and conscientious Ability to multi-task, self-manage, and stay focused in a dynamic environment Team player with a strong customer-first mindset Comfortable working in a fast-paced, evolving environment Excellent interpersonal skills and ability to build rapport with customers and colleagues CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.