Customer Service Representative
Account representative job in Kirkland, WA
Customer service
📍
Onsite | Full-Time | Permanent Role
💰 $45,0000-$54,000 + Commission (depending on experience)
✨ Great Benefits
FULLY ON-SITE
About the Role:
Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments.
What You'll Do:
Handle 50-60 incoming prospect calls per day with warmth and enthusiasm
Schedule and host virtual tours or set up in-person appointments
Answer live chats, texts, and follow-ups to support the leasing process
Provide excellent customer service and build rapport with prospects
Keep accurate records and notes in our CRM
Stay up-to-date on property details, amenities, and specials
Collaborate closely with teammates and property managers
What We're Looking For:
Strong customer service experience (required)
Call center, customer service, or leasing experience a plus
Friendly, positive communicator with great multitasking skills
Organized, detail-oriented, and tech-savvy
Reliable, punctual, and team-oriented
Why You'll Love It Here:
Competitive pay + monthly commission
Supportive, inclusive team environment
Customer Experience Representative
Account representative job in Tacoma, WA
Responsive recruiter Benefits:
Employee discounts
Flexible schedule
Free food & snacks
Summary:Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School members and as such is responsible for presenting a positive image for the company.
Make waves and pave the way for your career. At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. We believe that the hard work and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal and professional skills that prepare team members for their future careers.
Perks and Benefits:
Paid on-the-job training
Flexible scheduling
Culture driven company
Employee recognition programs
Primary Duties and Responsibilities:
Answers telephones, emails and texts and responds to inquiries in a professional manner.
Conducts sales calls for prospective members.
Processes student registrations using effective sales/customer service techniques.
Resolves customer concerns/complaints using a professional approach.
Assists customers with purchases of merchandise and memberships.
Greets parents and students as they report to the front desk.
Checks in students on the attendance tracking system.
Maintains cleanliness of the lobby, snack shack, changing areas, and restrooms.
Makes calls to resolve open account problems
Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
Job Qualifications and Skills
Ability to work with children
Excellent communication and organizational skills
High energy
Strong work ethic
Must pass background examinations prior to training
About Goldfish Swim School:
Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!
Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition here are some additional safety precautions and procedures we follow:
Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas
Our pools are disinfected with chlorine to provide the safest swimming environment
Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus
If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School Tacoma is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see ********************************************** The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School Tacoma is an Equal Opportunity Employer. Compensation: $17.50 - $20.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
Auto-ApplyBilling Specialist
Account representative job in Seattle, WA
Olson Kundig is a design practice founded on the ideas that buildings can serve as a bridge between nature, culture and people, and that inspiring surroundings have a positive effect on people's lives. The firm's work can be found across the globe, with projects as wide-ranging as huts to high rises, homes-often for art collectors-to academic, cultural and civic projects, museums and exhibition design, places of worship, creative production, urban design, and interior design.
Currently, we are seeking Billing Specialist to join our dedicated accounting team. The Billing Specialist ensures the timely and accurate processing of client invoices, and adherence to financial policies.
Primary Responsibilities:
Project Billing
* Execute the monthly invoicing process in accordance with the billing cycle and as required by project contracts
* Work with project managers/AP to code consultant invoices/credit card charges/employee expense reports/petty cash receipts as necessary
* Collect invoice backup as required by contract to submit with client invoice
* Submit invoices to clients per contract schedule
* Monitor, research and resolve any billing inquiries/issues from PM's and external clients
Accounts Receivable
* Execute the accounts receivable process to maintain positive project cashflow.
* Monitor and resolve any issues with accounts receivable.
* Work with PM's/Accounting Team to communicate effectively with clients in order to collect outstanding AR.
Project Billing Maintenance and Closing
* Update billing terms according to contracts/amendments;
* Monitor, research and resolve any project WIP issues with project managers and accounting team.
* Respond to any inquiries from client regarding any project issues.
* Execute the project closing process including assisting project managers with closeout documents (notice of substantial completion, lien waivers, final consultant invoices, final client invoices);
* Respond to any inquiries from client regarding any final project issues; and de-activate project/phases.
Education/Skills/Experience:
* AA in Accounting or BA/BS in Accounting/Finance or equivalent work-related experience
* Minimum of 3 to 5 years of experience in billing and A/R
* Accounting experience in the A/E/C industry a plus
* Knowledge and understanding of contract structure, terms and conditions
* Experience with software billing systems; Deltek Vision system management and reporting preferred
* Proficient in Microsoft Word, Excel and Outlook
What can you expect from us?
* A creative work environment and colleagues who are collaborative, creative, and challenging
* Opportunity to grow professionally
* Check our culture page to learn about life at Olson Kundig
In addition to a dynamic and creative culture, Olson Kundig provides a generous benefits package that includes 16 days of paid time off, paid holidays, health plan, 401k match, bonuses, profit-sharing plans for qualified positions, a monthly travel subsidy for public transportation, and more.
As a firm, we are committed to pay practices that are fair, competitive, and reflect internal pay equity. At the time of posting this job, the hiring range for this position in Seattle is between $69,000 and $74,000 annually. Final salary decisions are made based upon the extent and relatedness of the candidate's education and experience and considering internal equity and external market factors.
All applicants must be legally authorized to work in the United States without sponsorship and must already possess long-term work authorization.
Billing Coordinator
Account representative job in Kent, WA
About Us
Every moment of every day, people around the world rely on the energy they access through infrastructure built by Quanta. Comprising the largest skilled-labor force in North America, our employees are highly skilled and innovative, continually working to connect people and power. We're building the infrastructure that supports the energy transition, and there are more opportunities than ever to be part of our team. Join us and build your career building a brighter future.
Imagine what you could do here. We encourage, inspire, and support our people to seize opportunities in our corporate office and with hundreds of our operating companies worldwide that provide solutions for the utility, renewable energy, electric power, industrial, and communications industries.
Quanta actively promotes and maintains a culture of belonging where all employees can be themselves, live their values, and find opportunities to succeed. When you join our team, you join a dynamic organization in which career development is encouraged, excellence is rewarded, and diversity is prized. Come find out how our people power modern life.
About this Role
If you enjoy working with a great group of professionals, are accurate, thrive in a fast-paced environment, and enjoy using your problem solving and analysis skills, then we have a role for you! InfraSource Services, seeks a great Billing Coordinator to join the team at our Kent, WA office.
The Billing Specialist reviews and audits billing packages for accuracy prior to entering into the client's database application.
What You'll Do
· Responsible for reviewing billing documentation and construction records.
· Work with other team members in the region to ensure all corrections are completed prior to submitting billing package to the client.
· Provide quick answers to billing documentation questions or concerns from the clients.
What You'll Bring
Minimum Qualifications:
· High school diploma or equivalent
· Must be proficient with Microsoft Office suite (Excel, Word,) typing and 10-key
· Ability to communicate effectively, both written and verbal
· Ability to work independently and as part of a team
· Ability to manage multiple projects and tasks concurrently with competing deadlines
Preferred Qualifications:
· Prior experience with billing
· Ability to read engineered drawings
· Experience in SAP and Microsoft Excel
· Knowledge of utility industry
What You'll Get
Benefits:
· 401(k)
· 401(k) matching
· Dental insurance
· Flexible spending account
· Health insurance
· Life insurance
· Paid time off
· Vision insurance
Compensation Range The anticipated compensation for this position is USD $29.00/Hr. - USD $31.00/Hr. depending on experience and qualifications. Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
Auto-ApplyBill Specialist
Account representative job in Seattle, WA
& Responsibilities:
The Sr. Billing Specialist will assist with the development of procedures related to all Billing. Identify cost saving opportunities and assist in the development, implementation and maintenance of internal controls to safeguard the company.
Review and recommend modifications to accounting systems and procedures
Provide input to department goals
Expert understanding of billing and AR cycle
Understanding of construction terms, estimates and billable and non-billable cost
Standard Construction coding
Sage Billing, Contracts and A/R
Job cost, work in progress and revenue recognition
Gross receipts and use tax principles, related tax rates and reporting in multi state
Training and support to accounting staff and PM/PE users
Contract maintenance, billing and accounts receivable system
Monthly billing cycle
Manage A/R closing cycle and related GL account reconciliation, revenue, A/R and deposits
Prepare A/R certification and borrowing base certificates
Education and Experience
BA in Accounting preferred
Experience with high volume contract billing and contract review
Compensation
Salary + benefits based on experience
Billing Specialist
Account representative job in Seattle, WA
Assist with various Accounts Receivable related projects for Centerline Logistics Corporation and its subsidiaries, including generating invoices, responding to customers/vendors and monitoring contracts to ensure accuracy of billing of jobs.
Responsibilities
Daily generation of invoices & posting of ship assist/bunker activity
Monthly generation of invoices & posting of charter activity
Responsible for emailing/submitting customers' requested documentation (invoices, credit memos and/or other statements)
Monitors contracts to ensure the billing of jobs are appropriate and accurate
Provides ad-hoc assistance to other positions within the department
Accurate, courteous, timely response to customers/vendors
Accurate and timely maintenance of company files and records including gathering documentation for financial statement audits
Contribution to daily administrative activities of organization
Collections responsibilities as needed
Assists on other duties and projects as assigned
Qualifications
AA in Accounting or BA/BS in Accounting/Finance preferred
Strong attention to detail
Proficient with Excel and other Microsoft Office programs
Flexible team player who can adjust to ongoing changes related to company growth
Excellent communication and customer service
Ability to work independently on assigned tasks with minimal or no supervision
Ability to understand and execute complex oral and written instructions
Assertive individual capable of achieving results while maintaining diplomacy and tact
Ability to prioritize and work in a fast paced environment
Must be able to read, speak, write, type, and understand English in person and over telephone
Job Condition and Environment
Ability to work with office staff and all company contacts/vendors
Must be physically fit enough to carry office supplies
Required to sit for long periods of time.
Infrequent light physical effort required.
Work with computers, fax machines, copiers, telephones.
Expected Hours of Work
Normal office hours are 8:00 a.m. to 5:00 p.m. Monday through Friday. Currently this work is in person at the office Monday - Thursday. However, there may be a need for overtime to meet deadlines for month end or other projects when needed
Company Overview
Centerline Logistics is a leading provider of marine transportation services in the United States. Centerline Logistics operates on the United States West Coast (including Alaska and Hawaii), US East Coast (including Puerto Rico), the U.S. Gulf Coast and the Mississippi River System. Services provided include the transportation and storage of petroleum products, tanker escort, ship assist, the transportation of general cargo and rescue towing. Centerline Logistics is the parent company of eight businesses specializing in marine services and a bulk liquids terminal business. Centerline Logistics provides accounting, administrative, human resources, safety and environmental services, as well as operational oversight to the subsidiary companies.
Centerline Logistics offers competitive benefit and compensation packages. We are an Equal Employment Opportunity and Drug Free Work place. Pre-employment drug testing is required.
Auto-ApplyBilling & Accounts Receivable Analyst
Account representative job in Seattle, WA
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
At PitchBook, employees are our customers, and customers are king! The Finance team handles everything “money” at PitchBook including accounting, quote-to-cash, payroll, compliance, and budgeting for our fast-paced and growing company. The team supports the growth of PitchBook by providing actionable insights on the company's financial health, all while working with a fun, energetic team!
The Billing & Collections Analyst is involved in all areas of the accounts receivable process. This ranges from assisting the sales teams with billing questions, invoicing clients, and reaching out to clients with past due invoices.
Primary Job Responsibilities:
Review contracts for revenue and billing compliance
Create invoice and revenue schedules for signed contracts
Collaborate with sales to address billing and customer set-up inquiries
Complete contract and billing updates and changes
Respond to customer and employee inquiries regarding billing and collections
Communicate remittance information to outsourced cash application team
Contact clients and resolve past-due invoices
Submit invoices in client AP portals
Support customer phone inquiries
Compile documentation for third party collection submissions
Ensure billing and collection notes are up to date and complete
Ensure clean master data through collaboration with corporate teams
Assist with month-end closing duties
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested
Skills and Qualifications:
2+ years of previous successful experience in an Accounts Receivable role
Strong organizational skills with excellent attention to detail
Excellent communication skills, both written and verbal
Ability to work independently, under tight deadline at times, and in an ever changing/dynamic environment
Proficiency with Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily
Benefits + Compensation at PitchBook:
Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
This position is non-exempt and paid a salary of $70,000-$80,000
Target annual bonus percentage: 5%
Working Conditions:
At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-AD2
#LI-Onsite
Auto-ApplyAutomotive Billing Clerk
Account representative job in Fife, WA
Are you motivated, detail-oriented, and eager to start a career with long-term growth? Larson Automotive Group is looking for an enthusiastic Billing Clerk to join our fast-paced corporate accounting team. This is an ideal role for someone who wants to break into the automotive industry, learn from experienced leaders, and grow into future opportunities within a large, successful auto group.
At Larson, this role isn't just a job-it's a career starting point with room to advance across multiple departments in our busy corporate office.
What You'll Do
In this entry-level corporate accounting role, you'll gain hands-on experience in dealership billing and financial operations. You'll work closely with skilled Office Managers and corporate leaders to build strong foundational skills.
Your responsibilities will include:
Accurately posting and reconciling sales transactions
Reviewing deal jackets for completeness and compliance
Preparing daily reports on contracts and vehicle receivables
Working with managers to resolve billing, titling, or documentation discrepancies
Authorizing commission payments on finalized deals
Assisting with reporting, analysis, and special projects
Who We're Looking For
You may have automotive billing or basic accounting experience - or you're eager to build those skills
You're energetic, motivated, and ready to learn
You're highly organized with strong attention to detail
You thrive in a fast-paced, team-focused environment
You're a good communicator who enjoys problem-solving
You're excited about growing within a large, reputable automotive group
Why the Larson Auto Group?
Larson is known for developing talent. Many of our team members began in entry-level positions and advanced into leadership roles across our dealerships and corporate departments.
Here's what you can expect:
Career Growth: Clear development pathways within a large, respected auto group
Competitive Pay: $52,000 - $62,000 annually
Supportive Culture: A team that values collaboration, initiative, and positive energy
Skill Development: Learn directly from seasoned accounting professionals
Stability & Reputation: Join a well-established organization where your work matters
Benefits and Perks
Medical, Vision & Dental Insurance (including a $0 cost medical plan option)
Company-Paid Life & AD&D Insurance
401(k) with Company Match
Paid Time Off & Paid Holidays
Employee Assistance Program (EAP)
Employee Vehicle Purchase Program - exclusive discounts across all brands
At Larson, we believe everyone deserves to feel respected, valued, and included.
We're committed to creating a workplace where every team member has the opportunity to grow and thrive. Our decisions are made with fairness and integrity, and we proudly provide equal employment opportunities to all qualified candidates and employees. We take responsibility for fostering an environment where everyone feels welcome and supported-because that's what family means to us.
Ready to Grow your Career?
If you're driven, detail-focused, and excited to build your future in the corporate automotive world, apply today to become Larson Automotive Group's next Billing Clerk.
Requirements
Automotive billing experience 1-2 years.
Familiarity with accounting software programs.
CDK experience a plus.
Mathematical aptitude.
Professional written and verbal communication.
Strong emphasis on customer service.
Ability to multitask and prioritize tasks by importance.
Able to keep up in a fast-paced accounting office.
High School Diploma or GED equivalent.
Ability to pass pre-employment background and drug screening.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Description $52,000 - $62,000
Blood Collection Specialist, Associate
Account representative job in Bellevue, WA
Starting Pay $25.23-$27.00 DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole-blood procedures on blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position provides 8 weeks of on-the-job paid training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels.
Principal responsibilities include, but are not limited to:
Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures
Answer donor questions to ensure they are giving informed consent to donation and blood testing
Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes
Perform whole blood collection procedures on donors
Monitor/care for donors with adverse reactions to the donation process
Seal blood units and prepare blood component shipment
Follow universal precautions and bio-hazard safety standards for handling blood
Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply
Interact with team members and donors knowledgeably and professionally.
Position Requirements include:
High School education or GED equivalent required
One year of strong customer service work experience
Previous healthcare and blood banking experience is a plus
Additional healthcare-related certifications are desirable
Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years.
Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds
Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius.
Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements.
Ability to attend an 8-week training program
Excellent verbal and written communication skills
Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook
Bloodworks is a community-supported nonprofit organization; as such, incumbents can expect to work with volunteers from time to time.
Benefits and Perks:
Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus*
* Conditions apply
Entry Level Accounts Receivable Specialist - Seattle, WA
Account representative job in Seattle, WA
Job Type: Full-time, 100% in-office at our Headquarters in Northgate, Seattle Salary: $21.00/hour Are you looking for a supportive and fast-paced atmosphere? Do you have entry-level office or customer service skills that you're hoping to turn into a career? Push yourself to reach new goals alongside your team in our Accounts Receivable department!
Candidates with restaurant and hospitality backgrounds are encouraged to apply!
About the Company
Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 2,00 providers throughout our 19 locations and we are continuing to grow!
We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. We encourage qualified applicants from all industries to apply, especially front desk, hospitality, and retail.
Responsibilities include:
* Communicate with clients regarding balances, partner with them to ensure accurate information and payment is received.
* Strategize with clients on ways to complete their overdue payments.
* Educate clients on insurance benefit details and financial responsibility.
* Navigate escalated calls with empathy and healthy boundary-setting.
* Collaborate with team members to meet department goals and daily tasks.
Project Billing Clerk (Minimum 1 Year Accounts Receivable Experience Preferred)
Account representative job in Auburn, WA
Job DescriptionAt Kinship, we want you to feel fulfilled in your work and care about moving you toward your goals.We are looking for a reliable and detailed billing professional to handle accounts receivables and collections. Essential Functions
Review assigned contracts and identify billing opportunities through monthly evaluations with the project managers.
Make sure all contracts are billed monthly according to the customer's due date.
Maintain and update customer files, including name or address changes, mergers, or mailing attentions.
Obtain executive manager's signature on all pay applications and waivers.
Draft correspondence for standard past-due accounts and collections, identify delinquent accounts by reviewing open invoices report, and contact delinquent accountholders to request payment daily, or as needed.
Assist in generating monthly billing statements.
Deposit checks via online banking and record payments/deposit in QuickBooks and Comsense.
Process credit card payments.
Complete assigned month end closing procedures by calendared due date.
Job Qualifications
Education: High School Diploma or equivalent
Preferred Experience: 1-2 years of accounts receivable experience
QuickBooks and/or Comsense experience is preferred but not required
Knowledge, Skills, & Abilities
Reliable and extremely trustworthy.
Excellent verbal and written communication skills
Ability to anticipate work needs and interact professionally with customers.
Ability to work independently and collaborate with team members.
Proficient in Microsoft Office Suite.
Familiar with QuickBooks and able to learn other accounting software systems.
Excellent organizational skills and attention to detail.
Ability to maintain confidential and meticulous records.
Ability to operate related office equipment, such as computer, 10-key calculator, and copier.
Benefits
Full coverage medical and dental for employees and partial coverage for family members
Voluntary vision coverage
Employee Assistance Program
7 paid holidays
Generous paid time off (PTO)
Annual compensation and bonus programs
Safe harbor 401k with 4% match upon eligibility
Flexible schedule
Physical Demands/Work Environment
Constantly stationed at a desk working on a computer/keyboarding
Occasionally moves up to 10 pounds
Frequently communicates verbally
Frequently hears
Occasionally performs fine manipulation
Frequently uses vision
Frequently reaches at/below shoulder level
This role operates in a professional office environment and routinely uses standard office equipment such as computer, bluetooth, and MFP.
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Patient Billing Specialist
Account representative job in Tukwila, WA
- The Pharmacy Billing Specialist is responsible to proactively audit, monitor, and analyze complex dispensing and charging information, including processes and controls, to ensure revenue integrity for Providence Infusion and Pharmacy Services business lines.
- Responsibility also entails adjudication of infusion and related claim information specific to health insurance benefits and/or Medicare Part D coverage.
- This position collaborates with other PSCS and PH&S departments and roles to respond to and resolve pharmacy billing issues and facilitate charge capture process improvements.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Pharm Tech License
- 2 years' Experience in health care or pharmacy billing, collections, or medical claims processing
- 2 years' Experience as a pharmacy technician in a specialty setting (e.g. Long-Term Care, Infusion or Specialty Pharmacy) or three years pharmacy technician experience in an outpatient pharmacy setting
- 2 years' Experience with computers in data entry
Accounts Receivable Specialist
Account representative job in Seattle, WA
AND SHINOLA
In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available. Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service.
At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy-in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you'll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.
ABOUT US
As part of our shared services finance team supporting both Shinola and Filson, this role contributes to the strength and integrity of our financial operations. Each team member plays an active part in shaping the success of our brands by ensuring accuracy, timeliness, and excellence in execution.
ABOUT THE ROLE
The Accounts Receivable Specialist is responsible for performing a variety of AR functions in a dynamic, multi-brand environment. This includes managing customer invoicing, payment application, collections follow-up, account reconciliations, and maintaining accurate financial records. This role requires strong attention to detail, clear communication with internal and external stakeholders, and the ability to work collaboratively across departments to ensure timely and accurate cash flow management.
KEY RESPONSIBILITIES
Accounts Receivable Management
Process customer invoices accurately and in a timely manner across multiple business units (Shinola and Filson)
Monitor outstanding receivables and perform regular follow-up with customers to ensure timely collections
Apply incoming payments to customer accounts and reconcile discrepancies
Review and maintain aging reports, escalating overdue accounts as appropriate
Investigate and resolve payment discrepancies, credit memos, and short payments
Prepare and distribute customer statements monthly or as needed
Partner cross-functionally with Sales, Customer Service, and Operations to resolve billing issues and ensure a positive customer experience
Maintain accurate and up-to-date AR records in ERP and supporting systems
Month-End Close & Reconciliation
Support month-end close activities including AR aging review, reconciliations, and reporting
Assist in preparing journal entries for AR adjustments or reclassifications
Reconcile AR accounts to the general ledger and ensure accurate reporting of balances
Process & Compliance Support
Maintain and update documentation for AR processes, ensuring consistency and accuracy across brands
Support audit requests by providing accurate records and supporting documentation
Identify opportunities to streamline AR procedures and improve overall efficiency
Cross-Functional Collaboration
Serve as a key point of contact for both internal and external AR inquiries
Support finance and accounting teammates within the shared services group on special projects or system initiatives
Provide backup coverage for AP or expense reporting functions as needed
KEY SKILLS & ATTRIBUTES
Strong Excel skills (VLOOKUP, pivot tables, formulas)
ERP/MRP system knowledge, preferably NetSuite, Microsoft Dynamics AX or D365
Understanding of accounting principles and AR best practices
Meticulous attention to detail and high degree of accuracy
Strong organization and time management skills
Excellent verbal and written communication abilities
Integrity, professionalism, and a collaborative team mindset
Proactive problem-solving and ability to manage multiple priorities in a fast-paced environment
QUALIFICATIONS
Associate or bachelor's degree in accounting, Finance, or related field preferred
2+ years of professional experience in Accounts Receivable, Accounting, or related financial role
Experience with ERP systems (NetSuite, Microsoft Dynamics AX or D365 preferred)
Proficiency with Microsoft Excel and Microsoft Office Suite
Experience working in a shared services or multi-entity environment a plus
Note: This job description is not meant to be all-inclusive. Employee may be required to perform other duties to meet the ongoing needs of the organization.
Filson and Shinola are equal opportunity employers. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law. Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.
With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.
Salary range:$60,000-$70,000 USD
Accounts Receivable Specialist, Customer Service Operations
Account representative job in Olympia, WA
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $32 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Medical Patient AR Collections Specialist
Account representative job in Tacoma, WA
At Olympic Sports & Spine (OSS), we promote a quality work setting and are known for our fun and energetic work environment, and for valuing our employees. Our clinics and offices are fun and full of supportive colleagues who all share an interest in creating the best possible place to work. Learn more at *******************
POSITION SUMMARY:
The is responsible for working all outstanding patient A/R accounts; processing and mailing patient statements and collection letters; setting up patient payment arrangements; posting patient payments; and answering patient billing questions.
Experience in patient accounting functions, including billing, follow-up, collections, patient concerns, cash application, and credit balance resolution, is preferred.
SUMMARY OF DUTIES:
* Work all outstanding patient A/R
* Send patient statements and collection letters
* Make follow-up phone calls to patients
* Set up payment arrangements
* Post patient payments to practice management system
* Balances batches and runs transaction reports
* Records batch totals on payment receipt spreadsheet
* Able to post high-volume transactions consistently and accurately
* Calculate the precise patient responsibility portion to be billed
* Identify over-payments and process refunds and recoups to both insurance companies and patients
* Respond to patient billing questions in a timely manner
* Secure patients' demographics and medical information by using great discretion and ensuring all procedures are in sync with HIPAA compliance and regulations
* Maintains professional knowledge regarding medical billing and coding procedures, insurance carriers, federal programs, etc.
* Performs other duties as needed
* Participates in educational activities and attends monthly staff meetings.
* Be proficient with MS Office (Word, Excel, Outlook) and have experience working in multiple billing software systems.
KNOWLEDGE, SKILLS, AND ABILITIES:
* Knowledge of medical billing/collection practices.
* Knowledge of computer programs.
* Knowledge of business office procedures.
* Knowledge of basic medical coding and third-party operating procedures and practices.
* Ability to operate a computer, multi-line telephone system, and basic office equipment.
* Ability to read, understand, and follow oral and written instructions.
* Ability to establish and maintain effective working relationships with patients, employees, and the public.
* Must be well organized and detail-oriented.
* Secure patients' demographics and medical information with strict confidentiality, and ensure all procedures comply with HIPAA regulations.
BENEFITS:
Check out our benefits page for more information about our Benefits and Rewards.
* ********************************************
* Matching 401(k)
* Health Insurance
* Dental and Vision Insurance
* Advancement opportunities
* Company-wide celebrations and events!
SCHEDULE:
* Monday - Friday (no weekends) from 8 a.m. to 5 p.m.
EDUCATION/EXPERIENCE:
Minimum: High School graduation or equivalent AND three years of experience in an appropriately related patient accounting function OR Equivalent education/experience.
Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.
Account Collections Specialist ($500 Hiring Bonus)
Account representative job in Everett, WA
We are a full-service agency specializing in 3rd-party account receivables, operating under new ownership and leadership with a fresh vision, modern culture, and renewed focus on both our people and our clients. At Sentry, we focus on solutions - not pressure - in every consumer interaction. We believe in compassionate collections: treating every consumer with fairness, respect, and professionalism. Our culture is built on family, opportunity, and accountability - and our best agents thrive here because they're supported and rewarded.
As part of the TrueAccord brand, we're helping change the perception of collections by combining empathy with efficiency. This approach has not only transformed the industry, but also is helping consumers get back on track financially and move forward with confidence.
We're hiring 10+ new team members for our Account Resolution Specialist role here at Sentry Credit, located onsite in Everett, WA and focused on 3rd Party debt servicing and targeting a January 5th Start Date for our next class!!!
$500 Hiring Bonus:New Hires on our ARS/3rd Party Collections Team, joining us in January, can earn a $500 Hiring Bonus just by hitting 90 days with the company!What You'll Do
Manage inbound and outbound calls with professionalism
Negotiate fair payment plans and settlements with consumers
Document all communications and account activity accurately
Investigate and resolve disputes or billing discrepancies
Ensure compliance with FDCPA and all company standards
Balance independent work with strong team collaboration
Who You Are:
Experience in 3rd-party collections preferred, but we encourage those with customer service or sales backgrounds to apply!
Outstanding verbal/written communication - professional tone always
Ability to remain calm under pressure and handle rejection
Goal-oriented, self-motivated, and competitive mindset
Detail-oriented with strong organizational skills
Comfortable using multiple systems/screens simultaneously
Positive attitude, adaptability, and strong work ethic
Why You'll Stay:
No weekends - family-friendly schedule
Supportive team environment with a competitive edge
Fun monthly recognition contests and incentives
Full benefits package: medical, dental, vision, 401K Paid vacation + personal time off
Long-term career growth in 3rd-party collections
Auto-ApplyLABORATORY COLLECTION SPECIALIST
Account representative job in Tacoma, WA
Job Description
Navis Clinical Laboratories is looking for an enthusiastic Laboratory Collection Specialist to join our Field Operations team in Tacoma, WA. The selected candidate will be working in a Treatment Center, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid(saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must.
The schedule for this position will be Monday thru Friday, 4:45AM-12:45PM The pay range for this role will be $16-18/hr, depending on experience.
We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities.
Essential Functions:
Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory
Maintain organization in the collection of all specimens
Assemble samples for shipping
File requisitions, chain of custody forms, and associated paperwork
Collect and scan insurance, as applicable
Education and Experience:
HS diploma or GED is required
Experience in a medical office or treatment clinic is preferred but not required
Knowledge, Skills, and Abilities:
Ability to read names, test codes, follow basic instructions
Must have basic computer skills
Strong attention to detail
Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills
Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment
Working Conditions:
Contact with biological specimens
Requires protective devices
May be required to lift up to 25lbs
Must be able to stand for long periods of time
Must be able to perform observed collections if required
Must be able to work in fast-paced environments efficiently
About Navis Clinical Laboratories:
Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance.
Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment.
Job Type: Full-time
Salary: $16 - $18 per hour
Schedule: Monday thru Friday, 4:45AM-12:45PM
Reliably commute or planning to relocate to Tacoma, WA before starting work (Required)
Education: High school or equivalent (Required)
Shift availability: Early Day Shift (Preferred)
Work Location: In person
Job Type: Full Time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Schedule:
Day shift
Monday to Friday
Ability to Relocate:
Tacoma, WA: Relocate before starting work (Required)
Work Location: In person
Billing Specialist
Account representative job in Seattle, WA
Job Description
Olson Kundig is a design practice founded on the ideas that buildings can serve as a bridge between nature, culture and people, and that inspiring surroundings have a positive effect on people's lives. The firm's work can be found across the globe, with projects as wide-ranging as huts to high rises, homes-often for art collectors-to academic, cultural and civic projects, museums and exhibition design, places of worship, creative production, urban design, and interior design.
Currently, we are seeking Billing Specialist to join our dedicated accounting team. The Billing Specialist ensures the timely and accurate processing of client invoices, and adherence to financial policies.
Primary Responsibilities:
Project Billing
Execute the monthly invoicing process in accordance with the billing cycle and as required by project contracts
Work with project managers/AP to code consultant invoices/credit card charges/employee expense reports/petty cash receipts as necessary
Collect invoice backup as required by contract to submit with client invoice
Submit invoices to clients per contract schedule
Monitor, research and resolve any billing inquiries/issues from PM's and external clients
Accounts Receivable
Execute the accounts receivable process to maintain positive project cashflow.
Monitor and resolve any issues with accounts receivable.
Work with PM's/Accounting Team to communicate effectively with clients in order to collect outstanding AR.
Project Billing Maintenance and Closing
Update billing terms according to contracts/amendments;
Monitor, research and resolve any project WIP issues with project managers and accounting team.
Respond to any inquiries from client regarding any project issues.
Execute the project closing process including assisting project managers with closeout documents (notice of substantial completion, lien waivers, final consultant invoices, final client invoices);
Respond to any inquiries from client regarding any final project issues; and de-activate project/phases.
Education/Skills/Experience:
AA in Accounting or BA/BS in Accounting/Finance or equivalent work-related experience
Minimum of 3 to 5 years of experience in billing and A/R
Accounting experience in the A/E/C industry a plus
Knowledge and understanding of contract structure, terms and conditions
Experience with software billing systems; Deltek Vision system management and reporting preferred
Proficient in Microsoft Word, Excel and Outlook
What can you expect from us?
A creative work environment and colleagues who are collaborative, creative, and challenging
Opportunity to grow professionally
Check our culture page to learn about life at Olson Kundig
In addition to a dynamic and creative culture, Olson Kundig provides a generous benefits package that includes 16 days of paid time off, paid holidays, health plan, 401k match, bonuses, profit-sharing plans for qualified positions, a monthly travel subsidy for public transportation, and more.
As a firm, we are committed to pay practices that are fair, competitive, and reflect internal pay equity. At the time of posting this job, the hiring range for this position in Seattle is between $69,000 and $74,000 annually. Final salary decisions are made based upon the extent and relatedness of the candidate's education and experience and considering internal equity and external market factors.
All applicants must be legally authorized to work in the United States without sponsorship and must already possess long-term work authorization.
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Blood Collection Specialist, Associate
Account representative job in Tacoma, WA
Starting Pay $25.23-$27.00 DOE Join Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole blood procedures from blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position offers 8 weeks of paid on-the-job training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels.
Principal responsibilities include, but are not limited to:
Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures
Answer donor questions to ensure they are giving informed consent to donation and blood testing
Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes
Perform whole blood collection procedures on donors
Monitor/care for donors with adverse reactions to the donation process
Seal blood units and prepare blood component shipment
Follow universal precautions and bio-hazard safety standards for handling blood
Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply
Interact with team members and donors knowledgeably and professionally.
Position Requirements include:
High School education or GED equivalent required
One year of strong customer service work experience
Previous healthcare and blood banking experience is a plus
Additional healthcare-related certifications are desirable
Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years.
Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds
Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius.
Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements.
Ability to attend an 8-week training program
Excellent verbal and written communication skills
Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook
Bloodworks is a community-supported non-profit organization; as such, from time to time, incumbents can expect to work with volunteers.
Benefits and Perks:
Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus*
* Conditions apply
Account Collections Specialist ($500 Hiring Bonus)
Account representative job in Everett, WA
Job DescriptionWe are a full-service agency specializing in 3rd-party account receivables, operating under new ownership and leadership with a fresh vision, modern culture, and renewed focus on both our people and our clients. At Sentry, we focus on solutions - not pressure - in every consumer interaction. We believe in compassionate collections: treating every consumer with fairness, respect, and professionalism. Our culture is built on family, opportunity, and accountability - and our best agents thrive here because they're supported and rewarded.
As part of the TrueAccord brand, we're helping change the perception of collections by combining empathy with efficiency. This approach has not only transformed the industry, but also is helping consumers get back on track financially and move forward with confidence.
We're hiring 10+ new team members for our Account Resolution Specialist role here at Sentry Credit, located onsite in Everett, WA and focused on 3rd Party debt servicing and targeting a January 5th Start Date for our next class!!!
$500 Hiring Bonus:New Hires on our ARS/3rd Party Collections Team, joining us in January, can earn a $500 Hiring Bonus just by hitting 90 days with the company!What You'll Do
Manage inbound and outbound calls with professionalism
Negotiate fair payment plans and settlements with consumers
Document all communications and account activity accurately
Investigate and resolve disputes or billing discrepancies
Ensure compliance with FDCPA and all company standards
Balance independent work with strong team collaboration
Who You Are:
Experience in 3rd-party collections preferred, but we encourage those with customer service or sales backgrounds to apply!
Outstanding verbal/written communication - professional tone always
Ability to remain calm under pressure and handle rejection
Goal-oriented, self-motivated, and competitive mindset
Detail-oriented with strong organizational skills
Comfortable using multiple systems/screens simultaneously
Positive attitude, adaptability, and strong work ethic
Why You'll Stay:
No weekends - family-friendly schedule
Supportive team environment with a competitive edge
Fun monthly recognition contests and incentives
Full benefits package: medical, dental, vision, 401K Paid vacation + personal time off
Long-term career growth in 3rd-party collections
In addition to monthly contests & various incentives (individual and/or team) those on our 3rd Party Collector Team also earn COMMISSION (UNCAPPED)
in addition
to their hourly pay! While commissions are not guaranteed, our top earners have historically made $2,000 to 3,000 (
or more
) per month!
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