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Customer Account Representative
Alphabe Insight Inc.
Account representative job in Chicago, IL
About Us Chats Cloud Cover is a customer-driven organization committed to delivering tailored communication and support solutions for businesses across diverse industries. We prioritize excellence, reliability, and a service-first mindset to ensure every client interaction reflects our core values of integrity and innovation.
Job Description
We are seeking a dedicated Customer AccountRepresentative to join our expanding team. This role is responsible for managing client accounts, ensuring seamless communication, and delivering high-quality support that aligns with client expectations and company standards. You will serve as the primary point of contact for clients, helping them navigate services, resolve inquiries, and maintain a strong, professional relationship.
Responsibilities
• Manage and support assigned customer accounts with a high level of professionalism
• Maintain ongoing communication with clients to ensure satisfaction and effective service delivery
• Address client questions, concerns, and requests in a timely and accurate manner
• Coordinate internally to ensure client needs are met efficiently
• Monitor account performance and identify opportunities for improvement
• Maintain detailed and organized records of client interactions and account activity
Qualifications
Qualifications
• Strong communication and interpersonal skills
• Ability to manage multiple accounts and prioritize tasks effectively
• Excellent problem-solving abilities and attention to detail
• Professional demeanor and the ability to build long-term client relationships
• Comfortable working both independently and collaboratively
• Strong organizational skills and adaptability in a fast-paced environment
Additional Information
Benefits
• Competitive salary: $59,000 - $62,000
• Growth opportunities within a rapidly developing company
• Skill development in account management, customer service, and professional communication
• Stable, full-time position with long-term career potential
$59k-62k yearly 1d ago
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Customer Equipment Services Representative
Ardagh Group
Account representative job in Chicago, IL
Purpose of the Job:
Ensure Customer Satisfaction is achieved by delivery of exceptional equipment service
Key Accountabilities:
Provide Ardagh's customers with an expert, professional resource for resolution of mechanical problems related to can double seam equipment
Ensure customers, as a double seam authority, run Ardagh's products within established guidelines for optimal double seam performance.
Assist Ardagh's customers in establishing programs in the repair and maintenance of double seam equipment
Act as a resource for Ardagh for qualification of Ardagh material and in resolution of field problems.
Knowledge/Skills/Experience:
Associate degree, trade school or significant experience in the field at a minimum
Strong mechanical skills and ability to work through complex problems
Strong communication skills that span various levels of management both with customers and Ardagh
Self-starter with initiative, integrity and an ability to develop relationships with customer personnel
Basic computer skills
Ardagh Metal Packaging is a leading global supplier of sustainable, infinitely recyclable metal beverage cans to brand owners. A subsidiary of sustainable packaging business Ardagh Group and a leading industry metal packaging company, Ardagh Metal Packaging employs more than 6,300 people across Europe, North America and Brazil, with sales of approximately $4.7 billion.
Ardagh Metal Packaging believes that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued and can work to their full potential. We offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team - you'll enjoy the journey!
Ardagh Metal Packaging - North America has been and will continue to be an equal opportunity employer. All employment decisions are made without regard to sex, gender (including pregnancy, childbirth, breast feeding, and related conditions), sexual orientation, gender identity, gender expression, race, creed, religion (including religious dress and grooming), color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition, genetic information, marital or domestic partner status, age, veteran or military status or any other basis prohibited by federal, state, or local law. Discrimination against any employee or applicant based on any of these factors is prohibited.
The anticipated base annual salary range for this role is between $83,000 and $124,600 per year. This role is bonus eligible. The bonus incentive program is based on company meeting or exceeding targets. Please note that the salary range provided is a good faith estimate and is only applicable for roles that are based out of Illinois. The final salary will be determined after considering relevant factors, including, but not limited to, a candidate's qualifications, experience, and work location, where appropriate.
Ardagh Metal Packaging also offer a comprehensive benefits program including medical, prescription, dental and vision coverage with an opportunity to earn a medical/prescription premium reduction by completing a qualified wellness activity. The Company also offers a 401(k) Plan. Ardagh Metal Packaging benefits may be amended at any time.
Nearest Major Market: Chicago
$29k-38k yearly est. 1d ago
Customer Service Representative - State Farm Agent Team Member
Adam Garcia-State Farm Agent
Account representative job in Chicago, IL
Benefits:
Simple IRA
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency has been proudly serving the community since October 2017. We currently have four full-time team members and are excited to welcome a fifth. We believe in creating a positive and balanced workplace where people feel supported and appreciated.
We offer two office outings each year (summer and holiday), 8 paid holidays, and 15 days of PTO/sick time with some rollover options. Team members also benefit from a Pre-Tax Health Expense Reimbursement program and a Simple IRA with employer match after two years. Plus, we keep the office stocked with snacks and drinks tailored to everyone's preferences. Conveniently located in Lincoln Square and Albany Park, we're steps away from the Western bus stop and Brown Line for an easy commute.
I'm a graduate of the University of Iowa and have been with State Farm for over 11 years. As a longtime Chicago resident and proud dad of two boys, I love being part of this community. We partner with local organizations like Waters Elementary, the Lincoln Square Ravenswood Chamber of Commerce, and the North River Commission to give back and stay connected.
If you're looking to join a team that values community, work-life balance, and a supportive environment, this could be the perfect place for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Adam Garcia - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$29k-38k yearly est. 1d ago
Customer Service Representative - State Farm Agent Team Member
Andrea Aslanides-State Farm Agent
Account representative job in Chicago, IL
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$29k-38k yearly est. 1d ago
Customer Service Representative
Accede Solutions Inc.
Account representative job in Chicago, IL
The Customer Service Representative (CSR) handles incoming calls regarding scheduling of paratransit eligibility services. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Answers customer calls and inputs all customer information using acomputerized scheduling system; enters new customer information or changes into the system
Receives customer complaints
Answers questions, and provides information about services
Resolves customer inquiries relating to transportation
Communicates resolution to customers
Clearly and accurately documents issues
Maintains a clean and well-organized work area
Represents Mobility Options in a professional manner to our service partners, and the community
Other duties as required/assigned
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill, and/or ability required.
High school diploma or equivalent, such as GED, required
One or more years of Customer Service experience preferred
Must be able to work shifts, or flexible work schedules as needed
Ability to read, understand, interpret, and explain transit system operating rules,regulations, policies, phases and routes
Ability to communicate via telephone with clear speech and a pleasant phone manner.
Must possess excellent verbal communication skills
Ability to work as a member of a team
Must be computer literate and proficient in the use of Microsoft Office
Must be able to interact and communicate with diverse clients
Must be able to demonstrate poise, tactfulness, and diplomacy and have a high level of interpersonal skills to handle sensitive and confidential situations
Must undergo a pre-employment drug test once offered a position
Must be willing to undergo a criminal and employment background check once offered a position
Travel requirement (as a percent):
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to work shifts or flexible work schedules as needed.
85% of work is accomplished indoors and in air conditioned or well-ventilated facilities.
Work is accomplished in an office or in a cubicle space equipped with a
telephone and computer.
The employee is generally subjected to long periods spent sitting, typing, orlooking at a computer screen.
Employee may periodically need to travel locally.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to sit for long periods;use hands and fingers to type, manipulate, handle or feel; and talk and hear. The employee is frequently required to reach with hands and arms. The employee isoccasionally required to stand, walk, balance, and stoop, kneel or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally list and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to focus; long periods are spent looking at a computer. 100% of work is accomplished indoors and in air conditioned or well-ventilated facilities. Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
#IND123
$29k-38k yearly est. 1d ago
Customer Service (China Southern Airlines)
Alliance Ground International, LLC 4.3
Account representative job in Chicago, IL
Convey shipping instructions to the customer services counter. Retrieve import documents and deliver export documents to and from aircraft. Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations. Accept Customer Service, Airline, Security, Service, Retail, Health
$30k-38k yearly est. 1d ago
Customer Service Representative - State Farm Agent Team Member
Alejandro Pizarro-State Farm Agent
Account representative job in Gurnee, IL
Benefits:
Competitive salary
Opportunity for advancement
Training & development
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Self-motivated
Bilingual - Spanish required
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
$29k-38k yearly est. 1d ago
Customer Service Representative
North Bridge Staffing Group
Account representative job in Chicago, IL
Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the River North neighborhood.
Hybrid schedule, 2/3-days a week in office.
Temporary: ASAP - 3 months
$20-$22/hour based on experience
Job description
We are looking for a customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Responsibilities
Make outbound membership renewal calls
Inbound calls
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Skills
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Schedule
Monday-Friday, 8:30am-5pm
$20-22 hourly 23h ago
Customer Service Representative
Patient's Choice Medical
Account representative job in Rolling Meadows, IL
Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package.
We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service.
Responsibilities
Full-time Position - comes with full Benefits Package + Incentives
Aptitude to multi task and have a highly self-disciplined work ethic
Must be highly organized, focused, and motivated to work in our "Rolling Meadows " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs.
Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant.
Require individual to be an excellent communicator.
Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow.
Work in a collaborative environment where we learn and apply as a team.
Qualifications and Compensation
EXPERIENCE & EDUCATION
Some College Preferred or Experience with Administrative Tasks
COMPENSATION
Salary is commensurate with experience
Medical and Dental - (Full Time)
401K - Company Matching (Full Time)
FSA - Flexible Spending Account (Full Time)
Vacation and Holidays (Full Time)
PC Gains - Profit Sharing
We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position.
Best regards,
Patient's Choice Management
$29k-38k yearly est. 3d ago
Client Service/Account Representative
The Chicago Hire Company
Account representative job in Chicago, IL
Are you experienced in stellar customer service and have exposure to the automotive industry? Our client provides payment plans for customers purchasing vehicle service contracts from car dealers across the U.S. and Canada. We are looking for someone who will go above and beyond to delight our customers and dealers by empathizing with their unique situations and communicating clearly, both verbally and in writing. This person will effectively and calmly diffuse difficult situations, consistently demonstrate attention to detail, and strive to improve our internal processes. 2-3 years of similar call center/customer support experience (ideally in Automotive or Finance) &
Fluency in French is preferred.
This is a full time, in-office role, Monday through Friday. If you're ready to contribute to a dedicated team and enhance customer experiences, we'd love to hear from you!
RESPONSIBILITIES:
Handle customer calls regarding general inquiries, invoices, payments, and other questions.
Use the company's web system to identify, research, and resolve customer issues.
Promptly process new business and manage one or more administrator accounts.
Collaborate with the team to meet mid-month and end-of-month deadlines.
Establish and maintain strong relationships with administrators and dealers through effective communication.
QUALIFICATIONS:
MUST HAVE: 2-3 years of experience in a call center/customer support position. Automotive/Finance industry preferred (during school or post-grad).
Fluency in speaking and writing French highly preferred
Polished, professional, and motivated
Great organization and written/verbal communication abilities to solve inter-departmental problems.
Patient and self-motivated, can work and explain financial information to customers
$29k-42k yearly est. 4d ago
Customer Service Representative
Connect Search, LLC 4.1
Account representative job in Naperville, IL
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
$30k-37k yearly est. 3d ago
Oncology Sales Representative - Chicago/Milwaukee
Eversana 4.5
Account representative job in Chicago, IL
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
We are hiring an Oncology Sale Representative to support the launch of a newly approved targeted therapy for lung cancer! The Oncology Sales Representative will be responsible for selling a newly approved oncology product to oncology practices in an assigned geographic territory. Our representative will be providing value by engaging Oncologists, Oncology Nurses, office staff and pharmacists in face-to-face discussions.
The Oncology Sales Representatives will develop and maintain relationships with Health Care Providers by educating about our client's oncology product and its approved indications as well as the support services offered by our client for cancer patients.
Oncology Sales Representatives are expected to possess a high knowledge level of the product, disease state, the customers and territory.
Essential Duties And Responsibilities
Create, build, and maintain relationships and regular communication with physicians and key thought leaders in the US.
Utilize the customer relationship management system to keep call records including account planning.
Ensure a high level of expertise and customer service is delivered to all customers.
Responsible for collaborating effectively and mobilizing all appropriate resources.
Communication Skills: Good communication skills providing the product scientific information to healthcare professionals, oncologists, and other key stakeholders.
Adaptability to Oncology Advances: Complete training to understand the disease state and positioning of our client's product.
Travel to Medical Offices and Hospitals (80%) some overnight travel may be necessary
Hours (40 Hours per week potentially including weekend medical meetings)
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
BA/BS from an accredited college or university required - focus in business, life science, or clinical degree preferred
Minimum of 3 years of previous pharmaceutical, medical device, and medical sales experience with at least 1 year in oncology experience with an understanding of the integrated oncology network.
Consistent track record of quantifiable/documented sales accomplishments is preferred
Demonstrated ability to plan, analyze and act upon sales data within an assigned geography
Solid and persuasive business communication with physicians and providers
Ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities
Familiarity with a Sales Force Automation (SFA) application is preferred
Computer Skills: proficiency in business software such as Microsoft Outlook, Word, Excel and PowerPoint
Ability to travel approximately 30% as needed to cover territory- up to 2 hour radius from headquarter city - some overnight travel may be required.
Clinical Knowledge: Ability to complete a clinical product sell
Established Relationships: A proven track record in territory.
Technology/Equipment: Strong knowledge of VEEVA systems.
Additional Information
OUR CULTURAL BELIEFS
Patient Minded - I act with the patient's best interest in mind.
Client Delight - I own every client experience and its impact on results.
Take Action - I am empowered and hold myself accountable.
Grow Talent - I own my development and invest in the development of others.
Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity - I create an environment of awareness and respect.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************.
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$50k-88k yearly est. 4d ago
Billing Analyst
Insight Global
Account representative job in Hoffman Estates, IL
Billing Resolution Analyst
Duration: 6-month contract
Pay Rate: $19.58/hour
Requirements:
Experience with Oracle EBS and Salesforce Billing preferred.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office, especially Excel.
Ability to work independently in a fast‑paced environment.
Strong customer service orientation.
High attention to detail.
Self‑motivated and able to work effectively in a team setting.
Plusses:
Experience working cross‑functionally with internal business groups
Knowledge of contract structures, billing processes, or payment reconciliation
Familiarity with dealer, OEM, or partner accounting environments
Experience managing disputes, credit memos, or billing adjustments
Strong organizational and prioritization skills in a deadline‑driven environment
Position Overview:
Insight Global is seeking a Resolution Analyst I to support the company's billing, accounts receivable, and dispute resolution processes. This role is responsible for resolving escalated client issues, researching billing discrepancies, performing account reconciliations, and ensuring timely and accurate processing of payments and adjustments. The analyst will proactively engage with clients regarding account status and collaborate closely with internal departments to maintain accurate financial and contractual records.
$19.6 hourly 4d ago
Customer Service Rep - Vernon Hills
The Auto Club Group 4.2
Account representative job in Vernon Hills, IL
Why Choose a Career with the AAA The Auto Club Group (ACG)
Established brand that has been around for over 100 years.Our members know and trust us!
Branch Offices house travel, membership, insurancesalesand support employees
You will be challenged to drive newbusinesswith competitive products and helpretain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
TheBranchCustomer Service Representativecan be the start of a long-term career with The Auto Club Group.Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
Other Branch positions - Field Insurance Sales Agent, Travel Agent or
Other Departments such as:
Call Centers (ERS, Sales and Service, etc.)
Automotive Services
Claims
Underwriting and more
A DAY IN THE LIFE ofa Branch Customer Service Representative
The Auto Club Group is seeking prospective Branch Customer Service Representativeswho can promote ACG productsand services, promote customer satisfaction, andparticipatein office events to help generate revenue by improving member awareness of products.As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
Provide sales and support services to members including greeting, servicing, and selling membership,travel products (car, hotel, basic tour packages, etc.)and (some)banking products.
Generateleads, updatemembers on travel and insurance specials,and providetravelinformation
Respond to customer inquiries and refer to senior staff or agent whenappropriate
Provide cashiering services to memberswhich includes taking and processingpayments forinsurancepolicies(installment,lapseor reinstatement),travelandsale of tickets,and travel money products, processing remittance/depositorytransfersand balancing cashdrawer
Receive and resolve member/customer complaints and seekassistancefrom management in complaint resolution whenappropriate
Provide administrative support to the travel and/or insurance sales staff during peakperiods
Conduct outbound promotional calls for insurance and/or travelproducts
Other duties asassigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club GroupBranchCustomer Service Representativesearn a competitivehourly wage of $19.00 - $21.50, based on experience,withadditionalincentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
Medical, dental and vision benefits
401k Match
Paid parental leave and adoptionassistance
Paid Time Off (PTO), company paid holidays, CEO days, and floatingholidays
Paid volunteer day annually
Tuitionassistanceprogram, professional certification reimbursementprogramand other professional development opportunities
AAA Membership
Discounts,perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Education:
High School Diploma orequivalent
WorkExperience:
Working in a customer focused environment
Providing customer focused service andtimelysolutions to problems
MicrosoftOffice applications
Taking personal responsibility in seeking solutions to problems
Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer servicegoals
Successful candidates willpossess:
Passion and enthusiasm for working withpeople
Basic mathematical calculations to accurately perform monetarytransactions
Communicate effectively (verbal and written) with others in a workenvironment
Work effectively in a team environment
Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and officefacility
Work under pressure in a high volume, fast paced customer service environment
Work irregular hours including holidays and weekends (may include community events)
Work Environment
This is an in-office position.Employees will service ACG members in-person and are based on site in an ACG branch facility.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
- HVAC Commercial/Industrial Services Sales Representative
Reports To: Sales Manager
Department: Sales
Employment Type: Full-Time
, PLEASE EMAIL RESUME TO: *********************
Position Summary:
We are seeking a results-driven HVAC Commercial/Industrial Services Sales Representative to join our team at Admiral Heating, a union shop. This individual will be responsible for developing new business opportunities, maintaining strong client relationships, and promoting HVAC service solutions tailored to the commercial and industrial sectors. The ideal candidate has a solid understanding of HVAC mechanical systems, a strong network in the market, and the ability to navigate both union shop dynamics and the technical requirements of HVAC services.
Admiral Heating and Ventilating has been delivering high-quality heating and air conditioning solutions to industrial and commercial clients in the greater Chicagoland area for over 70 years. Our comprehensive services include equipment repair and replacement, design building, 24/7 emergency response, and customized preventive maintenance programs, all aimed at ensuring optimal performance and efficiency of HVAC systems.
IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO: *********************
Key Responsibilities:
Develop and execute sales strategies to grow service and preventative maintenance agreement business in the commercial and industrial HVAC markets.
Identify and pursue new PMA (preventative maintenance agreement) opportunities with facility managers, building owners, general contractors, and property management firms.
Conduct site assessments to understand customer needs and recommend appropriate HVAC service solutions.
Prepare and present proposals, quotes, and presentations to clients.
Maintain accurate records of all sales activities and customer interactions in CRM software or other tools as assigned.
Collaborate with operations, marketing, service technicians, and project managers to ensure smooth transition from sales to service delivery.
Stay up to date with industry trends, code changes, and union labor practices.
Attend trade shows, networking events, and industry association meetings to build brand awareness and generate leads.
Qualifications:
Proven success in HVAC or mechanical services sales (5+ years preferred).
Familiarity with union shop environments and related labor agreements.
Strong understanding of commercial/industrial mechanical systems and service contracts.
Excellent communication, negotiation, and presentation skills.
Ability to work independently and manage multiple sales cycles simultaneously.
Proficiency with CRM tools and Microsoft Office Suite.
Valid driver's license and reliable transportation.
Preferred Qualifications:
Degree in Mechanical Engineering, Business, or related field.
Experience working with unionized service teams.
Existing network of industry contacts in the territory.
Compensation and Benefits:
Competitive base salary of $60k-80k plus commission
Comprehensive health benefits (health, dental, vision)
Expenses for vehicle, phone, and business development
Paid time off and holidays
401K
Profit sharing
Professional development opportunities
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office environment.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
This does not list all the duties of the job. You may be asked by managers to perform other instructions and duties. This job description may be revised from time to time and does not constitute a contract for employment.
IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO: *********************
Salary and Benefits:
Base Salary of $60,000-$80,000
Unlimited Commission
Fidelity 401k Plan with all fees paid by Admiral
401k Safe Harbor Match of 4%
BCBS PPO and HMO Health Insurance Options (Admiral pays 75%)
Dental and Vision Plans (Admiral pays 75%)
Tuition Reimbursement
Generous PTO Policy
Paid Holiday's
100% Admiral paid Long and Short Term and Short
$20,000 Admiral Paid Life Insurance
Flexible Spending and Dependent Care Accounts
Employee Assistance Plan
CTA and Parking Reimbursement
Employee events throughout the year
$60k-80k yearly 4d ago
Sales Representative (Central Region)
MacMillan Learning
Account representative job in Chicago, IL
At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we'd love to hear from you!
The primary focus is to sell all Macmillan Learning solutions across assigned accounts, with a focus on growth and winning new business. The objectives of the sales calls are to promote Macmillan Learning products for any/all courses in which Macmillan products might be appropriate at each campus. The use of on-site campus meetings, faculty and committee presentations, phone discussions, virtual demonstrations, E-mail, and the distribution of sales collateral are all methodologies that the Field Sales Representative will utilize to connect with potential Macmillan Learning clients. This position is based in the Chicago, IL territory. It is expected that the incumbent will live within the Chicago, IL area.
We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization.
Major responsibilities include, but are not limited to:
Sales Calls and On-Campus Activities
Preplanning a daily schedule of sales calls for each day on campus
Conducting interviews following all sales training parameters established by the immediate supervisor
Delivering appropriate sales materials on a timely basis (including complimentary books, marketing brochures, letters, software demos) as sales enhancements
Accomplishing required/requested servicing activities (including campus bookstores) for each of assigned accounts promptly
Actively and accurately manage company CRM tool. This includes, but is not limited to all customer information, contacts, sales opportunities, and pipelines
Reporting/Communication
Weekly telephone calls to and with assigned sales manager.
Submission of required sales tracking, sampling, etc. Daily sampling and salesforce.com reporting
Submission of manuscript as requested/required by appropriate personnel
Submission of travel and entertainment expense reports on a timely basis
Ongoing reviews of new product (marketing) information by email
Provide feedback on market trends, market reaction to our books as well as competitors
Organizational Planning
Preplanning visits to each campus and for each day on that campus.
Planning quarters/semester travel itineraries which increase sales production within the assigned territories
Organizing a home office in such a manner as to enhance their accessibility to customers
Organizing Company car in such a manner as to increase effectiveness both on campus and when they are away from their home office
Attend and take an active participation in professional conferences as well as sales meetings
Budget Management
Effective and timely allocation of sampling budgets (Sampling is the activity through which sales representatives select and deliver examination copies of books and media products).
Effective use of travel and entertainment budgets to increase productivity throughout a sales territory and the sales year
Monitor operational expenses within your territory
Required Qualifications:
Bachelor's Degree
Direct sales experience; publishing experience preferred but not required
Ability to work independently as well as part of a sales team
Excellent communication skills and the ability to thrive in a self-starting environment
A knowledge of and/or an interest in working in an academic environment
Proficiency with computers and basic applications software
Valid driver's license
Ability to travel, including willingness to work more than 40 hours per week when necessary (typically during fall and spring selling seasons)
Preferred Qualifications:
Skilled in utilizing CRM platforms, virtual meeting tools, and digital resources to analyze data, track performance, and deliver engaging sales presentations
Demonstrates autonomy in identifying opportunities, taking initiative, and driving outcomes, even in ambiguous or high-pressure situations
A strong interest in leveraging new technologies and tools to enhance client interactions, presentations, and CRM utilization.
Salary Range: $60,000 - $75,000/year
Exemption Status: Exempt
Physical Requirements:
Requires periods of close concentration, must be able to multi-task, must be able to walk up to 3 miles a day on campus, must be able to sit/stand for long periods at conventions, must be able to concentrate in noisy/busy environment, and must be able to travel, including ability to drive for periods from 2 to 5 hours, depending upon the territory involved. A valid driver's license is required with daily travel within territory and frequent over-night trips (currently 20% but subject to change). Attendance at national sales meetings and regional meetings is required (5 or more days). During the fall and spring selling seasons it is necessary to work more than 40 hours per week. During these seasons it is necessary to spend all day on campus and then complete paperwork, sampling, and expense reports in the evening.
This position is based in the Chicago, IL territory. It is expected that the incumbent will live within the Chicago, IL area.
Benefits
Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee's date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees.
Competitive pay and bonus plan
Car Allowance
Generous Health Benefits (Medical, Dental, Vision)
Contributions to your 401k retirement account through Fidelity
Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!)
Employee Assistance Program, Education Assistance Program
100% employer-paid life and AD&D insurance
And much more!
Macmillan Learning is a privately-held, family-owned company that inspires what's possible for every learner. We envision a world in which every learner succeeds. Through our content, tools and services, we aim to make that a reality. To learn more, please visit macmillanlearning.com, join our Macmillan Community, stay connected to our Learning Stories blogs, or see us on LinkedIn, Facebook, or X. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a global media company headquartered in Stuttgart, Germany.
At Macmillan Learning, we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning. We actively seek candidates who reflect a wide range of identities, experiences, and communities. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background, geographical status and background, or any other characteristic protected by federal, state, or local law. You can read more about our Diversity, Equity, & Inclusion initiatives here.
The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an equal opportunity compliance program in compliance with the NY Department of Education's guidance. Portions of the equal opportunity compliance program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$60k-75k yearly 2d ago
Lockbox Payment Processor
Adecco Us, Inc. 4.3
Account representative job in Westmont, IL
**Job Title:** Lockbox Payment Processor
**Shift** : Saturday - Sunday, 6:30 AM - 5:00 PM (some flexibility possible)
**Pay Rate:** $16.80/hr
We are seeking a Lockbox Payment Processor for a 3-month assignment to prepare and process customer payments accurately and efficiently in a production environment. This is a hands-on role requiring attention to detail, organizational skills, and the ability to follow established procedures.
**Responsibilities:**
+ Prepare and process deposits, including manually extracting payments, sorting checks, and inputting amounts into a specialized software system.
+ Follow account-specific instructions and maintain department quality standards.
+ Perform general housekeeping and adhere to established procedures.
+ Collaborate with team members to ensure accuracy and efficiency.
**Qualifications:**
+ High school diploma or equivalent.
+ 1 year of 10-key/data entry or lockbox experience
+ 1 year of banking operations experience preferred.
**Working Conditions:**
+ Ability to lift/move objects up to 25 lbs. frequently.
+ Must be able to sit for long periods (up to 4 hours).
+ Repetitive motions and temperature-controlled office environment.
**Pay Details:** $16.80 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$16.8 hourly 7d ago
Client Services Rep/Career Planner/Recruiter
Sustainable Staffing Inc.
Account representative job in McHenry, IL
Actively seeking a bi-lingual client service representative, career planner or recruiter. Applicants should be comfortable working in a fast-paced office. Responsibilities include: placing people in well-matched employment opportunities, passionately connecting people with the right careers, handling the needs of customers and assisting them as necessary.
Includes holiday pay, PTO, and generous benefits.
$29k-42k yearly est. 15d ago
Billing Coordinator
Allen Lund Company 3.8
Account representative job in Downers Grove, IL
Our Story
With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!
We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!
Why You'll Love Working Here: (Prepare for Awesome!)
Culture That Rocks: Dive into an inclusive company culture where your personal growth and commitment are nurtured, both on and off the clock! Our management team champions an open and innovative environment!
Unleash Your Potential: Get ready for top-notch training and development that fuels your career growth opportunities, including transfer options within our 41 offices!
Seriously Sweet Perks: We're talking competitive compensation, unparalleled benefits & wellness (and we really mean really good!), and a 401k with a generous match!
Share in the Success: Be more than just an employee - you can share in company ownership and get recognized for your amazing work with our employee recognition program!
A Team That Sticks: Join a company where half of our incredible employees have been with us for over a decade - that's a whole lot of happy!
Ready to Be an Accounting Champion? Join Our Team!
Are you a self-motivated powerhouse, continuously seeking ways to improve your performance and the department? Do you thrive on high-volume transactions and have a knack for problem-solving? If this sounds like you, or you love a challenge, let's talk! Allen Lund Company is seeking an
Accounting Coordinator to ensure our carriers and customers receive the most accurate, efficient, timely, and professional feedback and resolutions!
What You'll Do (Your Superpowers in Action!):
As an Accounting Coordinator, you'll be at the heart of our financial operations, handling high-volume customer and carrier invoices, resolving issues, and building key relationships!
Invoice Wizard: Get ready to review a high volume of carrier invoices, identifying discrepancies and resolving carrier billing issues. You'll bill over 200 invoices daily with precision!
Communication & Resolution Ace: You're a vital link! Communicate necessary issues with all involved parties, including internal Carrier Sales and Customer Sales reps. You'll identify the appropriate course of action for resolution and educate all parties involved to prevent recurrence. Handle inbound/outbound calls daily from carriers with a friendly, can-do attitude.
Relationship Architect: Build and maintain strong relationships with our carriers through timely communication and accuracy of information delivered. You'll engage in routine professional communication with customers and carriers through phone and email.
Billing & Efficiency Guru: Monitor the team email and fulfill requests promptly, utilizing professional and thorough communication skills. Ensure efficiency and accuracy in carrier payment by being attentive to detail. You'll ensure complete and accurate billing to our customers and meet all customer-specific billing requirements, including online portals and EDI.
Team Player & All-Around Assistant: Contribute to and strengthen the team-driven framework of the department with a positive attitude and a valued commitment to adhere to rules, objectives, and guidelines identified by managers. Process incoming customer and vendor inquiries and requests. Assist in other general office duties as assigned. You'll uphold the company standard by following the company principles of Customer, Company, Office.
Skills & Experience (Your Arsenal of Awesome!):
A self-motivated, enthusiastic team player attitude, both within the department and collaborating with other Allen Lund employees across the company.
Strong multitasking skills - you juggle like a pro!
Strong corporate billing and invoice experience.
Motivated and self-driven to expand knowledge of Accounts Payable processes, Allen Lund, and the transportation industry.
Receptive to new ideas and opportunities.
Comfortable working with new technology software, competent in Microsoft Office products (Word, Excel, Outlook), and internet navigation.
Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.
$36k-49k yearly est. Auto-Apply 28d ago
Dental Billing Coordinator
Arch Dental
Account representative job in Deerfield, IL
Job Description
MeTa Endodontics, a Deerfield-based practice, takes pride in delivering exceptional dental care within a welcoming and sustainable office environment. They are seeking a Dental Billing Coordinator to support smooth front office operations, including handling insurance claims, patient billing, and assisting with care coordination as needed. This role is ideal for a detail-oriented, organized professional who is passionate about helping patients navigate their treatment and financial options. MeTa Endodontics values professionalism, teamwork, and a patient-centered approach, providing a supportive environment where staff can grow and thrive. The Coordinator will collaborate with front desk and clinical teams to enhance efficiency and the overall patient experience.
Benefits for the Dental Billing Coordinator:
Paid Time Off
Paid Holidays
1 Hour Lunch Period
Schedule for the Dental Billing Coordinator:
Monday - Friday: 8:30 AM - 4:30 PM
*End time may vary slightly depending on patient flow or end-of-day responsibilities.
Responsibilities and Requirements of the Dental Billing Coordinator:
Minimum of 3 years of experience in dental billing or front office operations
Verify dental insurance benefits, answer patient questions regarding claims, and assist with claim follow-ups
Handle billing tasks, including processing mailed payments, past-due balances, deposits, and payments due at time of service
Send electronic claims and follow up as needed
Complete end-of-day processes, including balancing and posting transactions
Assist in coordinating patient care, reviewing treatment plans, and explaining recommended care and financial expectations
Participate in morning huddles, reviewing daily production and schedule overview
Maintain a clean, organized waiting area and support the team with general office upkeep
How much does an account representative earn in Skokie, IL?
The average account representative in Skokie, IL earns between $28,000 and $56,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in Skokie, IL
$40,000
What are the biggest employers of Account Representatives in Skokie, IL?
The biggest employers of Account Representatives in Skokie, IL are: