Customer Service II-Southaven General Surgery
Account representative job in Southaven, MS
Description for Internal Candidates
The Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficient clinic experience for patients and staff. Coordinates and directs the office activities of the physician practice. May be responsible for financial counseling thus verifying insurance and collecting the appropriate co-pays, co-insurances and past due balances. Will make appointments and appointment reminder phone calls. May be required to perform accurate charge entry. May handle pre-certifications and maintains a professional working relationship with insurance companies. Displays good public relation and communication skills.
Responsibilities
Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
Performs daily and monthly close out procedures for internal controls and cash balancing.
Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow.
Seeks help from appropriate sources when needed.
Complies with all organizational policies regarding ethical business practices.
As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams.
Schedules appointments, gathers demographic and insurance information and enters into the practice management system.
Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work-flow and to ensure confidentiality.
Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
Completes assigned goals.
Specifications
Experience
Minimum Required
One (1) year of experience in a physician practice or clinic.
Preferred/Desired
Education
Minimum Required
Preferred/Desired
Collegiate or medical trade completion. Associates Degree
Training
Minimum Required
Current knowledge of medical terminology.
Preferred/Desired
Special Skills
Minimum Required
Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Auto-ApplyKey Accounts Representative
Account representative job in Memphis, TN
Must have a valid Tennessee state or residence.
high School Diploma or General Education Development (G_E.D.)
EXPERIENCE Minimum of 4 years' experience in Customer Service, Customer Accounts and Records, Commercial Resource Center or Credit Operations.
ADDITIONAL INFORMATION Must have in-depth knowledge of Division Operations/credit
policies/procedures
for commercial & industrial customers. Must have proficiency in data entry/ computer software
applications and Customer Information System (CIS). Must have an occupationally significant
combination of job knowledge; verbal/written communication skills; ability to relate to people in
order to motivate and direct employees and resolve customer disputes, leadership ability analytical
ability, problem solving and decision-making abilities; customer relations skills; resource
management skills; integrity; and abilities in working as a team and promoting safe work practices.
Works in office majority of time and occasionally makes field visits.
THIS LIST OF ESSENTIAL FINCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY.
@ Korn Ferry 2025. All rights reserved. C,,nfidential
3
ntial 2
The Key Accounts Representative receives and processes customer orders,
inquiries and/or complaints covering items or products ordered. Maintains an ongoing relationship
with selected customers and sales staff. Uses knowledge of products, product availability, sales
territories, and individual customers to provide a key communications link to the customer.
Typically requires analysis, judgment, and sensitivity to customer needs and demonstration of
high-level product and process knowledge. ESSENTIAL DUTIES\: Provide customer service assistance to
the department for commercial and industrial customers to identify and resolve issues concerning
customer's accounts. Analyze, track and adjust contracts and billed incentives for rates and
Commercial and Industrial customer's programs. Manage records to meet audit requirements for new
and existing rates and programs. Initiate and follow-up on service orders, review accounts for
program eligibility which includes sales tax exemption/reduction, special rates, and contracts
status. Research customer accounts and provide detailed consumption, demand, copayment history
and create spreadsheets.
Review customer accounts based on project-specific criteria and contact
+
affected customers regarding finds; update and adjust accounts accordingly.
Generate corrected/duplicated bills as required, calculate/determine appropriate rates, verify,
update/ process electric and gas contracts and determine contract status. Perform other duties as
assigned.
Auto-ApplyAccount Representative - Uncapped Commission
Account representative job in Memphis, TN
Country USA State Tennessee City Memphis Descriptions & requirements About the role: The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365.
What's in it for you:
* $40,000 minimum annual salary
* Uncapped commission opportunity
* Want to know what the top 20% earn? Ask your recruiter
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, but also independent and assertive in solving problems
* You're eager to develop complex logistics solutions while delivering great customer service
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Communicate with the sales team and customers as the subject matter expert to build and maintain relationships
* Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
* Work with the sales team to provide and negotiate competitive pricing
* Input, update and manage shipment information in our state-of-the-art systems
* Collaborate with the support team to guarantee each shipment is serviced properly
* Assist with billing and accounting responsibilities as needed
What you need:
* Elite work ethic, 100% in-office, expected to go above and beyond
* Extreme sense of urgency to efficiently juggle dynamic operations
* Strong communication skills with ability to handle conflict
* Solution-focused mindset and exceptional customer service
* Ability to work with the latest technologies
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Where you'll be: 3175 Lenox Park Boulevard, Memphis, Tennessee 38115
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
Entry Level Sales Representative - Memphis
Account representative job in Bartlett, TN
Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1650+ employees and 37 locations. Cook's has been servicing customers for over 90 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States!
Job Description
The
Entry Level Sales Representative (ELSR)
position is an introductory residential/commercial sales position leading to a Residential Sales Inspector or Commercial Sales Consultant position. The ELSR duties include completion of training followed by a focus on Door-2-Door (D2D) sales, creative sales, calling from lists, assisting technicians and securing sales leads, along with additional creative duties. Work schedules will vary based on seasonality and will likely include some evening hours and Saturdays.
Specific Duties Include:
Secure D2D residential termite control, pest control, mosquito control, and specialized pest control sales.
Secure C4 commercial pest control, termite control, mosquito control, and specialized pest control sales.
Sell “previous owner” Sentricon sales as needed to support the real estate program.
Work additional creative sales programs as determined by sales management.
Inspect all properties accurately before submitting sales proposals.
Utilize and maintain assigned sales organizational tools, prelists, and other additional customer reports.
Price all services and products as listed on company pricing schedules.
Address customer complaints in accordance with company policy and advise management promptly about any situation beyond scope of authority.
Assist the Sales Manager or District Manager in recruiting new sales representatives as needed.
Responsibly care for and maintain sales equipment and supplies, as well as the company sales vehicle in accordance with company instruction.
Comply with all company policies and instructions; always maintaining a neat and professional appearance.
Cooperate with all personnel at the district and department level, as well as other divisions.
Assume obligations of good citizenship and participating in worthwhile community activities.
Other duties as assigned.
Qualifications
No experience? No problem! Cook's offers the best training in the industry!
High School Diploma or GED
Valid Driver's License
Excellent Communication Skills
A Great Attitude and Work Ethic
An acceptable Drug Test, Criminal Background check and Driving Record
Additional Information
Along with a great place to work, Cook's ELSR's enjoy:
Starting Pay - $22/hour
After training, competitive base pay + commission (Potential to earn up to $80,000 or more!)
Company Provided Vehicle and Gas Card (for business use)
Health, Dental, Vision, Life, Disability and Flexible Spending Account
401(k) Retirement Plan with Company Match
Generous Paid Time Off + Holidays
Mentorship & Advancement opportunities
* Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Billing Clerk
Account representative job in Memphis, TN
Summary and overall objective of the job
To prepare the billing, by compiling the activity throughout the month for work completed on each of the Memphis client's accounts. Complete and release the billing for each of the Memphis clients by the 5th working day of each month.
Supervisory Responsibilities:
Include this section if it is a supervisory or manager position. List those responsibilities.
Duties/Responsibilities:
Collect, file, maintain daily and monthly billing backup documentation.
Maintain daily reports of the activity on each of ACB's clients to project the monthly billing.
Using pre-formatted excel templates, populate billing information provided by each department for their respective clients.
Communicate with departments on billing related issues.
Enter the respective billing information into ACB's billing systems, proof entry prior to creating the draft of a monthly bill to a specific client.
Create the draft invoices to be send to Management for approval, release to the specific client once approval is received.
Capture billing information on several Management reports to be distributed after billing has been completed.
File the billing for that given months billing.
Perform other duties as assigned.Required Skills/Abilities:· This position requires good communication skill both verbal and written.· Requires operating a telephone, 10-key calculator, and a computer.· Must be able to follow written and oral communications.· Proficiency in general math and a working knowledge of excel.· This position requires the employee to be able to sit at a computer workstation for extended periods of time; lift up to 25 LBS; bend to retrieve or file billing folders. · Perform other related duties as assigned.
Working Knowledge of Great Planes and Docuware a plus
Billing Specialist
Account representative job in Memphis, TN
About ServiceMax Maintenance
At ServiceMax Maintenance, we pride ourselves on delivering reliable, high-quality maintenance solutions for our clients. Our team is dedicated to efficiency, accuracy, and excellence in service. We are looking for a detail-oriented experienced Biller to join our finance team and play a key role in ensuring accurate and timely billing operations.
Position Summary
The Biller will be responsible for managing and overseeing the billing cycle, ensuring accuracy in invoices, monitoring accounts receivable, and supporting junior billing staff. This role requires strong organizational skills, excellent attention to detail, and the ability to collaborate with both internal teams and external clients to resolve billing issues.
Key Responsibilities
Oversee the end-to-end billing process, ensuring accuracy and compliance with company policies.
Prepare and issue invoices for maintenance services in a timely manner.
Review work orders, contracts, and service records to verify billable charges.
Monitor accounts receivable and follow up on outstanding balances.
Identify and resolve discrepancies in billing or payments with clients.
Assist in month-end and year-end closing processes related to billing.
Train, mentor, and support junior billing staff as needed.
Generate billing reports and provide analysis to management.
Collaborate with operations and customer service teams to address client inquiries.
Ensure compliance with accounting standards and internal controls.
Qualifications
Associate's or Bachelor's degree in Accounting, Finance, or related field (preferred).
5+ years of billing, accounting, or accounts receivable experience (service industry experience a plus).
Strong knowledge of billing systems and accounting software (e.g., QuickBooks, NetSuite, or similar).
Advanced proficiency in Microsoft Excel and other Office applications.
Excellent attention to detail, accuracy, and organizational skills.
Strong communication and problem-solving abilities.
Ability to work independently and meet deadlines.
Experience mentoring or training junior staff preferred.
What We Offer
Competitive salary and benefits package.
A supportive and collaborative team environment.
Paid time off and company holidays.
Specialist-Billing
Account representative job in Memphis, TN
Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned.
Responsibilities
Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel.
Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows
Reviews and/or processes all credit balances from supplied reports.
Works all insurance denials, via paper and/or electronic in work queues.
Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues.
Completes assigned goals
Specifications
Experience
Minimum Required
Experience in the healthcare setting or educational coursework.
Preferred/Desired
One or more years of government and/or commercial billing and collections in a physician or hospital setting.
Education
Minimum Required
High School Dipolma or GED
Preferred/Desired
Certification in medical billing or course work. Associates degree in Business, Finance, or related field.
Training
Minimum Required
Basic computer and keyboarding skills.
Preferred/Desired
MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills.
Special Skills
Minimum Required
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
Auto-ApplyMedical Billing Specialist
Account representative job in Memphis, TN
Job DescriptionDescription:
Medical Billing Specialist
Eye Specialty Group is seeking a full-time Billing Specialist who wants to make a difference. The Billing Specialist manages all RCM aspects for patient accounts, including benefit verification, obtaining authorizations, coding, claim submission, payment posting, and claim follow-up. This position requires a thorough understanding of the revenue cycle process. This position will work in a hybrid capacity (part of the week remote and part of the week in the office at 825 Ridge Lake Blvd., Memphis, TN 38120).
Essential Skills/Responsibilities:
Obtains benefit verifications, pre-certifications, and prior authorizations
Responds to all inquiries, billing denials, other correspondence and phone requests in an efficient, timely, and effective manner. Secures needed medical documentation required or requested by insurances.
Completes RCM related tasks in Practice Management Software.
Processes claims, both electronic and hard copy ensuring a timely turnaround.
Researches account balances and monitors claims for missing information, accuracy and authorization numbers and ensures appropriate collection activity is initiated. Notifies Revenue Cycle Management Team if any billing issues are found.
Creates provider appeals, re-determinations, re-considerations, etc. according to payer policies.
Corrects electronic claim rejections/denials; forwards errors to appropriate person when necessary.
Answers patient calls and questions.
Documents any patient out-of-pocket costs based on verification of primary and secondary insurances.
Reviews transactions for account credits or adjustments as necessary.
Manages unbilled encounters, rejected claims, and rebill reports daily.
Maintains current knowledge of Billing and Coding requirements and changes for all insurances.
Supports and trains as needed for Payment Posting, Coding, and Insurance questions.
Handles any discrepancies with the lockbox vendors and RCM vendors.
Processes returned checks.
Establishes and maintains Collections process, by monitoring A/R reports and other RCM related reports.
Manages no show reporting for all practices and locations, and fee collection.
Posts data for death certificates and processes all bankruptcy letters making adjustments as necessary.
Reports any payments received by the practice for accounts at the collection agency to the agency.
Posts patient and insurance payments and refunds.
Posts charges for clinic and surgery center within 24-hours of chart finalization.
Completes all compliance training requested by company and required by law.
Adheres to HIPAA compliance plan.
Communicates internally with all ESG/PASCH/PPMS staff.
Travels to all clinical locations as needed.
All other duties as assigned.
Requirements:
Job Specifications/Competencies:
Education/Training:
High school diploma or general education degree (GED); OR one year coding/billing experience and/or training; OR equivalent combination of education and experience. General knowledge of third-party payers, collection laws, and procedures preferred.
Skills:
· Ability to read, analyze, and interpret practice and payer policies and guidelines/regulations/laws. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
· Demonstrated excellence in verbal and written communication.
· Demonstrated knowledge of Third-Party payers and collection law procedures.
· Good interpersonal and customer service skills.
· Critical thinking skills for identifying problems and resolutions in a fast-paced environment.
· Ability to calculate figures and amounts such as discounts, interest, commissions, percentages.
· Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical or complex instructions and deal with several abstract and concrete variables.
Attributes:
· Represents practice in a positive and professional manner.
· Punctual.
· Team Player; willingness to help other staff, and resourceful.
· Attention to detail while multi-tasking.
· Diplomacy and confidentiality with patients and staff
· Strong work ethic
· Initiative/Self-Motivation
· Effective communicator
Physical Requirements:
· Ability to sit/stand/walk as the job requires for long periods of time, as well as, climb/balance, lift, push/pull and stoop/crouch as needed.
· Ability to operate office equipment requiring the use of one hand.
· Ability to work in a moderate noise level clinic.
E/O/E
WHERE DO YOU LIVE? MS, TN, AR or LA? Have a Class A CDL license, 21 or older,
Account representative job in Olive Branch, MS
Job Description
GET HOME WEEKLY - CDL A DRIVER
Experienced Class A Drivers Needed!
Home Weekly!
Full Hand Unload, must be able to list 50-75lbs
Pay Information:
$1,600+ Weekly on average!
Position Requirements:
Must have Class A CDL License, 21 or older
Must live within 50 miles of Olive Branch MS, Memphis TN, Jonesboro AR or New Orleans, LA
6+ Months Recent T/T Experience
Call or text Austin at 843.291.0184 to get started ASAP.
Job Posted by ApplicantPro
Billing Enablement Specialist
Account representative job in Collierville, TN
A client/employer of Insight Global is searching for a Billing Specialist to join their team. This person ensures accurate and timely customer invoicing by calculating charges, taxes, discounts, and fees using spreadsheets and approved tools. This role validates billing data, enters it into invoicing systems, and supports automation efforts to improve billing efficiency and accuracy.
Responsibilities May Include:
-Review billing inputs and documents for accuracy and completeness.
-Manually compute charges, taxes, and credits using templates and models.
-Confirm rates, service volumes, discounts, and tax codes per contracts and regulations.
-Input billing data into invoicing systems to produce correct invoices.
-Reconcile billing records with source systems and resolve discrepancies.
-Keep thorough documentation of billing calculations and approvals.
-Work with Sales, Operations, and Accounting to ensure billing accuracy.
-Identify manual billing tasks suitable for automation.
-Assist technical teams in developing and testing automation solutions.
-Participate in month-end closing and reporting activities.
-Continuously assess and suggest improvements to billing processes and controls.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
-Proficient in using spreadsheets for billing calculations and data validation.
-Skilled in operating invoicing and billing systems.
-Detail-oriented in maintaining billing records and audit trails.
-Effective in cross-functional communication with Sales, Operations, and Accounting.
-Proficiency in the following tools/technologies: Insomnia, Splunk, Power BI, GCP Query -Zuora Knowledge
Specialist-Billing
Account representative job in Memphis, TN
Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned.
Responsibilities
Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel.
Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows
Reviews and/or processes all credit balances from supplied reports.
Works all insurance denials, via paper and/or electronic in work queues.
Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues.
Completes assigned goals
Specifications
Experience
Minimum Required
Experience in the healthcare setting or educational coursework.
Preferred/Desired
One or more years of government and/or commercial billing and collections in a physician or hospital setting.
Education
Minimum Required
High School Dipolma or GED
Preferred/Desired
Certification in medical billing or course work. Associates degree in Business, Finance, or related field.
Training
Minimum Required
Basic computer and keyboarding skills.
Preferred/Desired
MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills.
Special Skills
Minimum Required
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
Deposit Operations Account Reconciliation Specialist
Account representative job in Memphis, TN
The Deposit Operations Account Reconciliation Specialist brings exceptional strength in accounting and banking operations, with deep knowledge of bank products, systems, and accounting rules. Demonstrates advanced skills in MS Office (Excel, Word, Outlook), SharePoint, and General Ledger management. Adept at preparing reconciliations, resolving outages, and supporting both Loan Operations and Accounting, the associate excels in problem-solving, teamwork, and communication. Serves as a subject matter expert for compliance and technical projects and consistently provides quality service while balancing multiple assignments independently or within a team.
**Schedule:** Monday - Friday 8AM - 5PM
**Essential Duties & Responsibilities**
+ Prepares reconcilements on various types of General Ledger accounts
+ Provides Accounting and General Ledger support to Loan Ops and the Accounting Department
+ Creates General Ledger entries in order to balance, clear outages, and reclass items between accounts
+ Researches out of balances and works with different areas of the bank to clear reconciling items
+ Follows all Accounting guidelines and rules set forth by the Accounting Department
+ Balances Banking Systems
+ Provides quality service to protect the loan assets of the bank
+ Performs a variety of technical support duties
+ Escalates potential issues to management
+ Serves as subject matter expert with other departments as it relates to compliance processes or special projects
+ Works independently to take on projects as a lead or co-leader
+ Takes on non-reconciling duties as assigned
**Qualifications:**
+ Must have knowledge of banking, bank products and systems.
+ Overall exceptionally strong accounting and banking background.
+ Excellent in MS Office (Word, Excel, Outlook), SharePoint, and basic Accounting Rules. Experienced in working with the General Ledger system.
+ Excellent communication skills (written and verbal)
+ Excellent skills in working with Excel spreadsheets (pivot tables, formulas, etc.)
**Skills:**
+ Works well under pressure and remains calm and pleasant
+ Takes a systematic approach to work and plans ahead to train/educate others
+ Follows action plans to completion; Approaches a complex task or problem by breaking it down into its component parts and considering each part in detail Uses technology to simplify and streamline tasks
+ Open to learning new technology techniques to enhance the job
+ Proposes new approaches, methods, or techniques
+ Works with others to produce solutions
+ Pays attention to detail
+ Teamwork/team building skills
+ Works well independently to develop processes and solutions
+ Critical thinking and problem-solving skills
+ Strong analytical skills
+ Able to handle multiple assignments and meet deadlines
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
+ Medical with wellness incentives, dental, and vision
+ HSA with company match
+ Maternity and parental leave
+ Tuition reimbursement
+ Mentor program
+ 401(k) with 6% match
+ More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook (******************************************
X formerly Twitter
LinkedIn (***************************************************
Instagram
YouTube (**********************************************************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Apartment Property Management - Part Time - Forrest Ridge Apts - Forrest City AR
Account representative job in Forrest City, AR
Apartment complex SITE MANAGER
The Site Manager is directly responsible for all property operations and conducting business in accordance with company policies and procedures, HUD, Tax Credit, USDA Rural Development, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other regulatory agency requirements necessary to ensure effective fiscal, physical and social soundness. The Site Manager will be able to communicate all challenges affecting the operation of the property to the Regional Manager in a timely manner.
Specific Duties and Responsibilities
Leasing Activities
o respond to inquiries
o show vacancies
o comply with HUD, RD, and LIHTC regulations regarding income certifications and other documentation
o maintain waiting lists and screen applicants following appropriate guidelines
o conduct regular marketing/advertising outreach in the community (e.g. VA, MUTEH, mental health centers) according to guidelines
o verify tenant income, assets, household characteristics, and circumstances that affect eligibility
o prepare and process leases, security deposit agreements, unit inspections, and HUD, RD, and LIHTC forms for incoming residents
o ascertain basic resident information that would help solve routine problems or determine a course of action in case of emergency
o conduct pre-occupancy orientation for new tenants
o complete move-in and move-out procedures
o review/process evictions and notices to vacate
o ensure that lease/tenant files are formatted and completed properly
Rent Collections
o collect and post security deposits and rent received in a timely manner
o collect late rents and late rent charges
o issue receipts for money collected
o ensure bank deposits are made immediately and reported to corporate office
o negotiate schedules for overdue rent with prior approval of Regional Manager
o issue applicable notices (e.g. late payments, eviction notices, utility cut-offs)
Administration
o maintain positive customer service attitude
o responsible for office opening on time according to posted office hours
o enforce lease agreements and house rules
o live on site and provide emergency on-call coverage (if applicable)
o perform annual income re-certifications and issue rent increase notices
o attends scheduled corporate management meetings (required)
Property Maintenance
o supervise maintenance staff and work performed
o monitor and/or supervise contracted services and vendors
o conduct move-in/move out inspections
o perform a daily inspection of the overall curb appeal of the property and report any damage/problems related to maintenance, security, or safety
o contact vendors/contractors to obtain bids/estimates (if applicable)
o purchase supplies, equipment and/or services as needed for repairs
o process and prioritize maintenance work orders, schedule preventive maintenance to be completed by on-site staff
o arrange and conduct monthly inspections and repairs of all units, including vacant units
o maintain information about basic structural data, including the location of fire equipment, water main, sprinkler shutoff valve, gas main, fuse boxes and/or breakers, and heat controls
o perform annual inspections of each unit for needed repairs
o inspect common areas to ensure they are being utilized properly, clean, and secure
o maintain a sanitary and pest-free living environment
Record-Keeping/Reporting
o maintain accurate accounting records including tenant ledgers, petty cash, and security deposits
o ensure quarterly calendar activities are conducted (e.g. Crime Prevention)
o communicate challenges affecting operations to the Regional Manager
o report all liability and property incidents (including injuries) to Corporate office immediately
o maintain a written record of all important or unusual events including emergencies, tenant problems/complaints, maintenance problems, and inspections
o provide Regional Manager with a monthly formalized summary of building operations every 3
rd
Monday to include: a summary of move-ins, move-outs, rents past due, and actions taken, and the weekly maintenance schedule
Other Duties
o meet with tenants for informational purposes (e.g. notice of regulatory visit)
o disaster/emergency preparedness planning with assistance from Corporate Compliance
o perform other appropriate duties as assigned by Regional Manager
Site Manager Compensations/Accommodations
o The Site Manager shall be an employee of J&A, Inc. and shall be compensated for services rendered with a salary determined by J&A, Inc.
o The Site Manager shall be covered under the J&A, Inc worker's compensation plan and other benefits negotiated between the Regional Manager, Human Resources and the employee.
o The Site Manager shall be notified of all the benefits under the adopted plan.
o IF the Site Manager is required to live on-site, he/she will be provided a free rental unit and is exempt from the requirements of the landlord/tenant law. It is considered a tenancy for a specified period only (e.g. employment), and will end on the same day that employment is terminated. Reasonable effort will be made to give the Site Manager sufficient time to move, but as the efficient operation of the property is predicated upon the presence of a Site Manager, the transitional period necessarily must be very short. This is a condition of employment as a Site Manager. It is expected that the Site Manager will negotiate reasonable terms with the Corporate Office and move expeditiously, even if his/her termination is involuntary. In a rare circumstance when an ex-Site manager refuses to leave and efforts to negotiate vacancy of the manager's quarters fail, the Company will be forced to consider the person a trespasser and call the police for assistance.
Knowledge/Skills Preferred
o High school diploma or equivalent
o Experience (2+ years preferred) in LIHTC property management
o Knowledge of Microsoft Office Suite and Property Management software (e.g. Yardi, Real Page).
o Valid State Issued Drivers' License
o Basic knowledge of bookkeeping
o Certification or training in property management, LIHTC, COS, or RD training
o Introductory knowledge of the following initiatives (minimum):
Ø HUD, RD, and LIHTC guidelines and IRS rules and regulations specific to assigned property
Ø Local, state and federal safety regulations and building codes
Ø Relevant legislation, (e.g. ADA, Fair Housing)
o Good written and verbal communication skills
o Ability to interact with a wide variety of people (e,g. staff, tenants, local agencies, contractors, attorneys and Owner)
o Ability to take initiative and think independently
Desirable Additional Qualifications
1. Experience in re-certification
2. Knowledge of Section 8, RD, HUD, and Tax Credit regulations
3. Background in supervision and successful track record of accomplishments.
4. Community services background related to specific tenant population being served e.g. handicapped, elderly, homeless, veterans
Difficulty
1.
Complexity
- As indicated in section IV, a wide variety of skills is required to be a good Site Manager. This position requires continuing education to keep abreast of changes in government regulations and HUD guidelines.
2.
Scope and effect
- As the most visible management representative to those being provided with services (housing), the Site Manager's job proficiency has a strong impact on the atmosphere and success of the property.
J & A INC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
Collector II (2 positions)
Account representative job in Memphis, TN
The Collector II will initiate customer contact and determine reason for delinquency; evaluates customer's financial situations and negotiates terms of repayment to bring account current. This position is also responsible for skip tracing and research of delinquent accounts. Collectors must adhere to all Bank policies, procedures and all compliance regulations.
SKILLS REQUIRED:
· 3-4 years of collections experience
· Ability to prioritize in a fast-paced, high volume environment with minimal supervision
· Basic knowledge of Windows operations
· Ability to type 30-35 wpm
· Demonstrated ability to multi-task
· Excellent verbal and written communications and math skills
· Bilingual a plus
· Must possess a high school diploma or equivalent / some college preferred
PRIMARY DUTIES:
1. Responsible for outbound and inbound calls to collection accounts utilizing an auto-dialer
2. Utilize daily contact and skip tracing efforts
3. Develop and maintain ongoing customer relations
4. Negotiate payment arrangements and follow -up procedures to cure delinquency
5. Advise customers of responsibilities under loan contracts, and provide individual counseling on acceptable payment arrangements
6. Adhere to guidelines stated in the Fair Debt Collections Practices Act
7. Understands and applies knowledge of credit bureau reports as it relates to the performance of daily activities
8. Other duties as assigned or required
Independent Bank is an EO/AA Employer - M/F/Vets/Disabled
Entry Level Sales Representative - Memphis
Account representative job in Memphis, TN
Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1650+ employees and 37 locations. Cook's has been servicing customers for over 90 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States!
Job Description
The Entry Level Sales Representative (ELSR) position is an introductory residential/commercial sales position leading to a Residential Sales Inspector or Commercial Sales Consultant position. The ELSR duties include completion of training followed by a focus on Door-2-Door (D2D) sales, creative sales, calling from lists, assisting technicians and securing sales leads, along with additional creative duties. Work schedules will vary based on seasonality and will likely include some evening hours and Saturdays.
Specific Duties Include:
Secure D2D residential termite control, pest control, mosquito control, and specialized pest control sales.
Secure C4 commercial pest control, termite control, mosquito control, and specialized pest control sales.
Sell “previous owner” Sentricon sales as needed to support the real estate program.
Work additional creative sales programs as determined by sales management.
Inspect all properties accurately before submitting sales proposals.
Utilize and maintain assigned sales organizational tools, prelists, and other additional customer reports.
Price all services and products as listed on company pricing schedules.
Address customer complaints in accordance with company policy and advise management promptly about any situation beyond scope of authority.
Assist the Sales Manager or District Manager in recruiting new sales representatives as needed.
Responsibly care for and maintain sales equipment and supplies, as well as the company sales vehicle in accordance with company instruction.
Comply with all company policies and instructions; always maintaining a neat and professional appearance.
Cooperate with all personnel at the district and department level, as well as other divisions.
Assume obligations of good citizenship and participating in worthwhile community activities.
Other duties as assigned.
Qualifications
No experience? No problem! Cook's offers the best training in the industry!
High School Diploma or GED
Valid Driver's License
Excellent Communication Skills
A Great Attitude and Work Ethic
An acceptable Drug Test, Criminal Background check and Driving Record
Additional Information
Along with a great place to work, Cook's ELSR's enjoy:
Starting Pay - $22/hour
After training, competitive base pay + commission (Potential to earn up to $80,000 or more!)
Company Provided Vehicle and Gas Card (for business use)
Health, Dental, Vision, Life, Disability and Flexible Spending Account
401(k) Retirement Plan with Company Match
Generous Paid Time Off + Holidays
Mentorship & Advancement opportunities
* Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Billing Clerk
Account representative job in Memphis, TN
Summary and overall objective of the job
To prepare the billing, by compiling the activity throughout the month for work completed on each of the Memphis client's accounts. Complete and release the billing for each of the Memphis clients by the 5th working day of each month.
Supervisory Responsibilities:
Include this section if it is a supervisory or manager position. List those responsibilities.
Duties/Responsibilities:
Collect, file, maintain daily and monthly billing backup documentation.
Maintain daily reports of the activity on each of ACB's clients to project the monthly billing.
Using pre-formatted excel templates, populate billing information provided by each department for their respective clients.
Communicate with departments on billing related issues.
Enter the respective billing information into ACB's billing systems, proof entry prior to creating the draft of a monthly bill to a specific client.
Create the draft invoices to be send to Management for approval, release to the specific client once approval is received.
Capture billing information on several Management reports to be distributed after billing has been completed.
File the billing for that given months billing.
Perform other duties as assigned. Required Skills/Abilities: · This position requires good communication skill both verbal and written. · Requires operating a telephone, 10-key calculator, and a computer. · Must be able to follow written and oral communications. · Proficiency in general math and a working knowledge of excel. · This position requires the employee to be able to sit at a computer workstation for extended periods of time; lift up to 25 LBS; bend to retrieve or file billing folders. · Perform other related duties as assigned.
Working Knowledge of Great Planes and Docuware a plus
Specialist-Cash Posting
Account representative job in Memphis, TN
Responsible for the daily completion of payment posting, both Electronic Remittance and manual explanations of benefits, balancing of the bank account and what is posted, preparing spreadsheet for Corporate Finance and facility CFO's to use in balancing Lawson general ledger.
Responsibilities
Posts electronic remittance advice.
Posts explanation of benefits (EOB) manually.
Prints bank deposits daily and distribute within department, separating deposit information into sections, such as patient money, insurance, credit cards, etc.
Creates and maintain Cash Posting Log.
Maintains OnBase images.
Completes assigned goals.
Requirements, Preferences and Experience
Education
Preferred: Associates Degree
Experience
Preferred: Preferred clerical skills with working knowledge of cash flow in an industry such as banking, Corporate Accounts Receivable, etc.
Minimum: Preferred clerical skills, knowledge of cash flow
Training
Preferred: Working knowledge of 10 key, typing and computers
Minimum: PC skills and training
Specialist-Accounts Receivable Follow Up
Account representative job in Memphis, TN
The Accounts Receivable Follow Up Specialist performs all collection and follow up activities with third party payers to resolve all outstanding balances and secure accurate and timely adjudication. This position is responsible for net and gross outstanding in accounts receivable, percentage of accounts aged greater than 90 days, cash collections, and denials resolution in support of the team efforts in the achievement of accounts receivable performance goals. The Specialist performs daily activities related to the successful closure of aged accounts receivable.
Responsibilities
Performs online account status checks and contacting payers to follow-up on outstanding claim balances of assigned accounts in work queues.
Clearly documents in EMR system the patient account notes, the payment status of the account, and/or actions taken to secure payment. If applicable, requests account for additional follow up activity within a prescribed number of days in accordance with payer specific filing requirements or processing time required for insurance to complete processing.
Performs required actions to resolve the account balance promptly by submitting appeals, correcting account information, coordinating requests for medical records, requesting and/or performing posting of account adjustments, requesting an account rebill and any and all other actions necessary to secure account payment and/or bring the account to successful closure.
Documents, tracks, and ensures a reasonable turnaround time of receipt of any outstanding documents required from external departments.
Responds to claim denials from payers such as inability to identify the patient, coordination of benefits, non-covered services, past timely filing deadlines, and ensures all information is provided to the payer.
Documents all actions taken on accounts in the EMR system account notes to ensure all prior actions are noted and understandable.
Informs the supervisor of any problems or changes in payer requirements and exercises independent judgment to analyze and report repetitive denials to take appropriate corrective action.
Achieves established productivity and quality standard as determined by the Baptist Productivity and Quality Expectations Documentation
Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact patient account collections. Adheres to internal controls for applicable state/federal laws, and the program requirements of accreditation agencies and federal, state and private health plans.
Seeks advice and guidance as necessary to ensure proper understanding.
Effectively utilizes payer websites as needed in the execution of daily tasks.
Conducts account claim status and follow up and resolves claim payment denials.
Monitors assigned work queues at all sources and ensures expeditious resolution while working with other departmental representatives in resolution.
Reports unresolved issues and concerns impeding the collection process and to ensure successful account resolution.
Complies with patient confidentiality policies for the retention of patient health information, or when handling, distributing, or disposing of patient health information.
Performs other duties as assigned by the Supervisor.
Specifications
Experience
Minimum Required
Experience in the healthcare setting or educational coursework
Preferred/Desired
One (1) year experience in physician's office or hospital setting.
Education
Minimum Required
Preferred/Desired
Training
Minimum Required
PC skills and keyboarding Working knowledge of 10 key, typing and computers. Proficiency in Microsoft Office
Preferred/Desired
Knowledge of insurance billing and collections and insurance guidelines.
Special Skills
Minimum Required
Ability to type and key accurately, problem solving, written an d oral communication skills, financial counseling skills - knowledge of insurance billing (both hospital and professional settings) and collections - knowledge of insurance guidelines as it relates to CMS guidelines, TennCare and/or Medicaid based by state specified requirements. Ability to recognize and communicate to clinical staff or designee when insurance companies require additional review because of NCCI, CCI , LMRP, Mutually Exclusive and Medical Necessity edits. Effective Verbal, written and customer service skills as it relates to patients and insurance companies. Able to create communications to patients and insurance companies as needed to resolve issues to complete billing/claim processes.
Preferred/Desired
Knowledge of ICD-9, ICD-10, CPT and HCPCS codes and certification and/or degree in Healthcare Administration Business, Finance or related fields preferred.
Licensure
n/a
Minimum Required
Preferred/Desired
Auto-ApplyBilingual (English and Spanish) Full Time Collector
Account representative job in Memphis, TN
Responsible for collecting on past due installment loans through automatic dialer. Utilize daily contact and skip tracing efforts. Develop and maintain on-going customer relationships. Negotiate payment arrangements. Advise customers of their responsibilities under loan contracts, and provide individual counseling on acceptable and convenient payment arrangements. Other duties as assigned.
QUALIFICATIONS
1 - 2 years prior collections experience required.
High School Diploma or Equivalent, some college preferred.
Ability to multi-task.
Excellent verbal and written skills
Ability to prioritize in a fast paced, high volume environment with minimal supervision.
Bilingual (English & Spanish).
Basic PC skills with working knowledge of Microsoft Word and Excel
Other duties as assigned
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, gender stereo typing, and age.
Independent Bank is an EO/AA Employer M/F/Vets/Disabled
Account Specialist
Account representative job in Memphis, TN
Job Description
The Account Specialist is responsible for providing outstanding customer service to clients by assisting the Supervisor and/or Key Personnel in executing, delegating and following up on work assignments. The Account Specialist may be required to assist with and/or perform all work assignments delegated to other hourly employees (Customer Service Representatives, Shippers, Data Entry Clerks, and Claims Processors). Account Specialists facilitate daily communications with team members, clients, customers/retailers and/or media contacts. The Account Specialist monitors work assignments delegated to (Customer Service Representatives, Shippers, Data Entry Clerks, and Claims Processors and assists with special projects and the preparation of reports (routine and/or ad hoc). The Account Specialist ensures compliance with client's program specifications and ACB policies and procedures.
DUTIES
Serve as a client contact for assigned PSG accounts. Assist the Supervisor in ensuring that client and ACB goals are being met with regard to production and customer service commitments.
Assist the Supervisor in ensuring that claim processing complies with ACB and client policies, program guidelines, and turnaround commitments. Provide daily claim status reports. Review claims as necessary to ensure quality and accuracy of processing (check claims processed by other team members and provide feedback to team members regarding quality of work as appropriate). Proof claim documents and batches prior to release. Ensure that pended claim process follows established procedures. Provide continual feedback of the effectiveness of processes and procedures to the Supervisor. Provide suggestions to improve area operations, efficiency, and service.
Assist Supervisor in ensuring that employees have appropriate training and other resources to perform their jobs. Assist in the coordination of on-going staff training and development to increase performance levels and improve customer service.
Receive, research, and resolve client questions and complaints when appropriate. Facilitate oral and/or written communications to ensure clients receive timely and efficient service. Maintain necessary documentation related to communications. Review and identify potential client-related issues with the Supervisor and proactively seek potential solutions.
Review fund transactions and new dealer installations; Ensure that client database is maintained and updated as necessary.
Maintain client program information, specification sheets, and account binders and ensure that current information is accessible to all team members. Assist the Supervisor in writing and evaluating client service order revisions and updates.
Communicate information regarding claim status, turnaround time, client status, and/or issues to Supervisor.
QUALIFICATIONS
Education:
High School Diploma or equivalent certificate.
Technical Knowledge:
Intermediate PC knowledge, including Microsoft Office products; Outlook, Word, Excel. Basic knowledge of Access.
Strong mathematical, spelling and grammar skills as demonstrated by successful completion of pre-employment tests.
Intermediate understanding of accounting principles.
Work Experience:
Minimum of one year work experience in customer service or related field required.
Demonstrated experience as a lead or mentor in a customer service or production environment. Prior experience with ACB preferred.
Strong organizational skills are needed to manage multiple tasks/priorities.
Human Relations Skills:
Ability to communicate effectively with a variety of audiences verbally and in writing.