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  • Account Specialist, Anti Infectives - St. Louis

    Abbvie 4.7company rating

    Account representative job in Springfield, IL

    AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at *************** Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok (******************************* . Job Description The Account Specialist is responsible for maximizing opportunities for the product portfolio in single layer geography. This individual will develop and maintain strategic business relationships with a wide spectrum of customers to include Hospitals, IDN's, Academic Institutions, Outpatient Accounts, Long Term Care Facilities, Government Accounts, and Specialty Private Practice. Business relationships will focus on increasing patient access to portfolio products, consistent with approved labels, developing new business, expanding current business, maximizing resource utilization, and increasing sales to achieve geography sales goals through a solution oriented and collaborative approach. The role will involve networking, client services, and a thorough understanding of institutional and medical practices. Responsibilities + Advances hospital and specialty customers along the sales continuum and gains prescriber commitments through effective questioning, active listening, and utilization of approved data and resources. Delivers on-label presentations/sales calls to appropriately highlight the benefits and risks of the product portfolio to create awareness of product solutions and address gaps in therapeutic areas, resulting in sales goal achievement. + Develops professional relationships and differentiates the Anti-Infective portfolio's value proposition at all levels (C-Suite, Physicians, Hospital Staff, Support Personnel) within accounts and departments to further the use of the product portfolio. + Strong understanding and ability to problem solve product and patient flow through Specialty Pharmacy, Specialty Distribution, and Buy and Bill channels. Ability to coordinate and mobilize key stakeholders across multiple departments with competing goals to align individuals on patient focused solutions. + Strong understanding and ability to problem solve product and patient flow through Specialty Pharmacy, Specialty Distribution, and Buy and Bill channels. Ability to coordinate and mobilize key stakeholders across multiple departments with competing goals to align individuals on patient focused solutions. + Ability to achieve success in a complex, matrixed, account-based selling environment in which the need for collaboration and cross functional discipline is critical. Consistently partners with AbbVie in-field (MSLs, National Director of Accounts and Key Account Directors) to and in-house teams to identify, design, and/or adapt appropriate approaches and tactics. + Creates, develops, executes, and monitors strategic geography business plans. Determines appropriate department, channel, HCP focus and frequency by account to deliver on sales objectives. Aligns appropriate resources to support tactic execution and adjusts as needed. + Sources, interprets and utilizes key data by account to develop and maintain working account profiles and relationship maps for all territory accounts to maximize call continuum and communication. Consistently targets key stakeholders and decision makers within each hospital/institution/outpatient setting to expand physician usage and customer base. + Attend and actively participate in local boards, societies, conventions, and other HCP meetings when appropriate. Represent AbbVie and assigned products at such venues, build/improve new/existing relationships. Channel key information, developments, or findings to internal partners/stakeholders. All communications in these forums are on-label. + Complete all AbbVie required training and maintain adherence to all company policies and OEC/Legal procedures. Meet health care industry representative credentialing requirements to gain entry into facilities and organizations that are in assigned territory. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, and proof of immunization/vaccination for various diseases + Proactively collaborates across multiple departments within healthcare institutions and across organizations. Seamlessly works with cross-functional partners including National Director of Accounts and Key Account Directors to develop processes within the account base while working with Medical Science Liaisons to develop compliant communication strategies. This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. This geography covers St. Louis and the Western portion of Missouri. Qualifications Qualifications + Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required. Relevant and equivalent industry experience required in lieu of a bachelor's degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required. + Account based selling experience (Hospitals, Wound Care Centers, or Infusion Centers) and experience building advocacy in hospitals, with or without a formulary win, for acute products. History of navigating the matrix environment within accounts and complex customers such as IDN's, Academic Institutions, Hospitals, Outpatient accounts etc. + Knowledge of formulary approval process and driving formulary approvals. Experience with Buy and Bill and specialty pharmacy products is preferred. + Documented history of strong sales performance, consistent top performer, in a challenging market space or product portfolio. Proven advanced sales skills, ability to communicate novel or complex products and process while keeping it simple and overcoming customer concerns, advancing the sale and gaining new business. Strong team player mentality and a successful history of working as an individual contributor within a collaborative environment. + Strong business acumen: individual accountability and ownership of sales geography with the ability to multitask in a productive manner, solving problems and influencing without authority. Strong desire to "explore the unknown" and continuously enhance personal, professional, and account knowledge. Ability to effectively prioritize and manage multiple accounts. Business savvy, analytical ability to analyze diverse sets of data using multiple tools and define account/program strategies that drive + Strong planning and organization skills. Strong presentation and facilitation skills. Proven ability to learn procedural, technical, and clinical information quickly. Ability to understand, articulate, and routinely present complex scientific information to a variety of audiences. Strong problem resolution skills. + Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnerships with colleagues and cross functional team. Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Ability to fully cover the assigned geography. + An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials. + These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: + The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. + We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. + This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit ************************************************************************* US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: ************************************************************* Salary: $78,500 - $192,500
    $62k-80k yearly est. 8d ago
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  • Personal Lines Customer Service Representative

    Loman-Ray Insurance Group, LLC

    Account representative job in Petersburg, IL

    About Us Founded in 1981, Loman-Ray Insurance Group, LLC, is an independent insurance headquartered in Central Illinois. Throughout the decades, Loman-Ray excelled at serving the needs of educators, farmers, group health clients, and families of all shapes and sizes, providing value and building personal, trusted relationships. In 2016, Loman-Ray announced a new logo to represent the nature of the agency's identity and capture what makes our team unique. The shield symbolizes our dedicated employees, each genuinely vested in our insureds' well-being and ready to protect their best interests. Each section of the shield represents the categories of insurance we provide: life, health, home, auto, commercial, and farm insurance. The shield brings all of these together into one entity - Loman-Ray Insurance Group, LLC. Today, Loman-Ray continues to grow, offering multiple insurance lines from dozens of proven providers. Carefully selected mergers have helped Loman-Ray enter new communities across Illinois and to develop a growing staff of experienced insurance professionals. Personal Lines Customer Service Representative Position Summary: The Personal Lines Customer Service Representative is responsible for servicing and growing an assigned book of business, with the expectation of maintaining a working knowledge of existing accounts and developing additional lines. This role involves responding to client and carrier inquiries, processing new and renewal business, supporting claims, quoting, billing, and account rounding. The position requires strong client service, communication, and sales capabilities. Key Responsibilities: Customer Service & Account Management Meet with clients in-office or off-site when appropriate Screen and qualify walk-in and phone-in prospects Set up, organize, and maintain client files Collect necessary data from the insureds Complete and process applications, endorsements, and other policy-related documents Process certificates, notary requests, and other documentation Market new or renewal business within agency guidelines Maintain expiration lists and monitor renewals Rate and review policies for accuracy Arrange financing for new and renewal business Collect premiums on new accounts Input, update, and retrieve information in the agency management system Coordinate with clients, carriers, markets, and internal departments Handle client and carrier correspondence in accordance with agency standards Participate in training and support for other departments as needed Perform any other assigned duties or special projects Claims Support Assist clients with claim reporting and follow-up Receive claim details from clients via phone, mail, or in-person meetings Review policies for coverage applicability Advise clients on next steps regarding estimates and billing Prepare and submit loss reports to carriers promptly Assist insureds with claimant communications and reporting requirements Coordinate state-required documentation, when applicable Follow up with carriers on claim status requests Close settled claims and ensure proper disbursement of settlement checks Provide loss experience reports upon request (Commercial Lines) Organize first reports and associated bills Serve as liaison between employer, employee, and carrier Qualifications: High School Diploma required; college degree preferred Minimum of 1 year of experience in personal lines insurance customer service, sales or account management Active Illinois Property & Casualty license required, or the willingness to obtain the license Thorough understanding of insurance coverages, underwriting, rating, claims processes, billing and collections procedures Working knowledge of Applied Epic desired; will consider experience with related agency management systems Proficiency with Microsoft Office Suite Strong oral and written communication abilities Professional phone etiquette with a service-focused approach Proven sales acumen and account development skills Excellent interpersonal and client relationship skills Strong organizational skills with attention to detail Commitment to continuing education and advancement of technical insurance knowledge through approved courses or professional programs Ability to pass a criminal background check, as permitted by law Physical Requirements: Frequently sit, stand and walk Regularly required to talk or hear Frequently required to use hands or fingers to handle or feel objects, tools or controls Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally lift and/or move up to 25 pounds Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus The noise level in the work environment is usually moderate Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary Office Location: 605 Old Salem Road, Petersburg, IL 62675 Hours: Monday-Friday, 8:30am-4:30pm Benefits: Competitive Compensation Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
    $28k-37k yearly est. 4d ago
  • Sales Representative - Paid Relocation to Cincinnati - $2500 SIGN-ON BONUS

    Total Quality Logistics, Inc. 4.0company rating

    Account representative job in Springfield, IL

    Country USA State Illinois City Springfield Descriptions & requirements About the role: The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. For a look at a day in the life of a TQL Sales Representative, watch this video at ************************************ POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED What's in it for you: * $50,000-$55,000 minimum compensation your first year, based on education * Includes base salary, sign-on bonus and housing allowance * Uncapped commission opportunity * Our average sales representative hits six figures after three years of selling * Want to know what the top 20% earn? Ask your recruiter * Relocation assistance package to help you get settled in Cincinnati Who we're looking for: * You compete daily in a fast-paced, high-energy environment * You're self-motivated, set ambitious goals and work relentlessly to achieve them * You're coachable, enjoy solving problems and thinking on your feet * College degree preferred, but not required * Military veterans encouraged to apply What you'll do: * Receive 6 months of direct training from experienced Logistics Account Executives * Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations * Participate in hands-on and virtual training sessions * Develop negotiation skills through prospecting and cold calling * Build your book * Use your training to meet sales metrics and become eligible for commission * Establish relationships to close new customers * Negotiate prices with customers and carriers * Resolve freight issues to ensure timely pickup and delivery What you need: * Elite work ethic, 100% in-office * Strong negotiation skills with ability to handle conflict * Entrepreneurial mindset and exceptional customer service Why TQL: * Certified Great Place to Work with 800+ lifetime workplace award wins * Outstanding career growth potential with a structured leadership track * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $50k-55k yearly 60d+ ago
  • Clinical Account Specialist - Springfield or Quincy, IL - Johnson & Johnson MedTech - Electrophysiology

    6120-Janssen Scientific Affairs Legal Entity

    Account representative job in Springfield, IL

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: MedTech Sales Job Sub Function: Technical Sales - MedTech (Commission) Job Category: Professional All Job Posting Locations: Springfield, Illinois, United States Job Description: We are searching for the best talent for Clinical Account Specialist located in Springfield or Quincy, IL. About Cardiovascular Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech As the Clinical Account Specialist, you will: Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and associated software modules and RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Collaborate with peers to share best practices to increase value for customers. Use consultative selling techniques to identify potential sales opportunities within the account. Creates awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business. Maximize customer case support capability through proper planning and scheduling techniques. Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. Ultrasound CAS, FSE, RBD) and other internal and external partners. Develop and share best practices with US Field Sales and Service colleagues and internal partners. Develop and grow mutually beneficial customer relationships within and beyond the EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff. Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information. Prioritize and appropriately respond to requests in a high-stress environment. Maintain composure and problem-solving focus during stressful interactions. Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session. Provide mentoring for new electrophysiology commercial team members as requested. Respond daily to requests by email and voicemail from customers, practitioners and partners. Perform administrative work, including managing account documentation, compliance training requirements, expense reporting, and Company system input. Maintain Safe Fleet standards according to Company guidelines. Communicate business related issues or opportunities to the next management level. Ensure subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition. Ensure personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures. Perform other duties assigned as needed. Required Qualifications: A minimum of a bachelor's degree, or 4 years of relevant professional work/military experience A minimum of 2 years of clinical or technical work experience in a patient care or hospital environment, or completion of the Company's ACAS program A valid driver's license issued in the United States Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape. Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends. The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice. Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs May be required to lift up to 60 lbs. Preferred Qualifications: Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience. Maintaining at least one of the following industry certifications - CEPS (IBHRE), RCES/RCIS Experience working with highly complex technical systems and/or working in a critical patient care setting. Effective and timely communicator with co-workers and all levels of patient care team. Self-starter who performs well with autonomy and can be flexible in a dynamic work environment. Problem solver who can think critically in high pressure environments. Receptive to constructive feedback and collaborates and works well in team environment. Able to take large amounts of data and translate information into actionable insights Hunger for learning and building new skills Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time. Here's What You Can Expect Application review: We'll carefully review your CV to see how your skills and experience align with the role. Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions. Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role. Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step. Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA The anticipated base salary range for this position is $78,000 - $105,000. The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan. This position is eligible for a company car through the Company's FLEET program. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k). This position is eligible to participate in the Company's long-term incentive program. Employees are eligible for the following time off benefits: Vacation - up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year Holiday pay, including Floating Holidays - up to 13 days per calendar year. Work, Personal and Family Time - up to 40 hours per calendar year. Additional information can be found through the link below. ********************************************** Required Skills: Preferred Skills: The anticipated base pay range for this position is : $69,000.00 - $110,400.00 Additional Description for Pay Transparency:
    $78k-105k yearly Auto-Apply 6d ago
  • Clinical Account Specialist - Springfield or Quincy, IL - Johnson & Johnson MedTech - Electrophysiology

    8427-Janssen Cilag Manufacturing Legal Entity

    Account representative job in Springfield, IL

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: MedTech Sales Job Sub Function: Technical Sales - MedTech (Commission) Job Category: Professional All Job Posting Locations: Springfield, Illinois, United States Job Description: We are searching for the best talent for Clinical Account Specialist located in Springfield or Quincy, IL. About Cardiovascular Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech As the Clinical Account Specialist, you will: Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and associated software modules and RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Collaborate with peers to share best practices to increase value for customers. Use consultative selling techniques to identify potential sales opportunities within the account. Creates awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business. Maximize customer case support capability through proper planning and scheduling techniques. Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. Ultrasound CAS, FSE, RBD) and other internal and external partners. Develop and share best practices with US Field Sales and Service colleagues and internal partners. Develop and grow mutually beneficial customer relationships within and beyond the EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff. Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information. Prioritize and appropriately respond to requests in a high-stress environment. Maintain composure and problem-solving focus during stressful interactions. Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session. Provide mentoring for new electrophysiology commercial team members as requested. Respond daily to requests by email and voicemail from customers, practitioners and partners. Perform administrative work, including managing account documentation, compliance training requirements, expense reporting, and Company system input. Maintain Safe Fleet standards according to Company guidelines. Communicate business related issues or opportunities to the next management level. Ensure subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition. Ensure personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures. Perform other duties assigned as needed. Required Qualifications: A minimum of a bachelor's degree, or 4 years of relevant professional work/military experience A minimum of 2 years of clinical or technical work experience in a patient care or hospital environment, or completion of the Company's ACAS program A valid driver's license issued in the United States Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape. Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends. The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice. Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs May be required to lift up to 60 lbs. Preferred Qualifications: Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience. Maintaining at least one of the following industry certifications - CEPS (IBHRE), RCES/RCIS Experience working with highly complex technical systems and/or working in a critical patient care setting. Effective and timely communicator with co-workers and all levels of patient care team. Self-starter who performs well with autonomy and can be flexible in a dynamic work environment. Problem solver who can think critically in high pressure environments. Receptive to constructive feedback and collaborates and works well in team environment. Able to take large amounts of data and translate information into actionable insights Hunger for learning and building new skills Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time. Here's What You Can Expect Application review: We'll carefully review your CV to see how your skills and experience align with the role. Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions. Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role. Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step. Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA The anticipated base salary range for this position is $78,000 - $105,000. The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan. This position is eligible for a company car through the Company's FLEET program. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k). This position is eligible to participate in the Company's long-term incentive program. Employees are eligible for the following time off benefits: Vacation - up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year Holiday pay, including Floating Holidays - up to 13 days per calendar year. Work, Personal and Family Time - up to 40 hours per calendar year. Additional information can be found through the link below. ********************************************** Required Skills: Preferred Skills: The anticipated base pay range for this position is : $69,000.00 - $110,400.00 Additional Description for Pay Transparency:
    $78k-105k yearly Auto-Apply 6d ago
  • Billing Adjustment Specialist

    Taylorville Memorial Hospital

    Account representative job in Springfield, IL

    Min USD $18.34/Hr. Max USD $28.42/Hr. Identifies and researches the basis for credit amounts due on the more complex patient health insurance claims. Initiates contractual adjustments on the account and/or processes refunds to patients, governmental agencies, or insurance companies. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values. Qualifications Education: * Education equivalent to graduation from high school or GED is required. Licensure/Certification/Registry: Experience: * Two or more years as a Billing Adjustment Specialist, or comparable insurance, accounting, and/or health care billing experience is required. Must possess the technical knowledge to process credit amounts due on routine and the more complex claims and resolve errors and complex issues associated with them. Other Knowledge/Skills/Abilities: * Demonstrates thorough knowledge of medical terminology, medical procedural (CPT) and diagnosis (ICD-9) coding, and hospital billing claim form UB-04. * Basic working knowledge of personal computers and their associate user software is required. Experience with Microsoft Office products Word and Excel is preferred. * Ability to multi-task while working on multiple responsibilities simultaneously. * Demonstrated ability to work successfully with internal customers and external contacts is required. * Possesses a highly developed critical thinking and problem solving-ability to work through complex situations. * Demonstrates excellent oral and written communication, keyboarding, basic math, and problem solving skills. Responsibilities Identifies patient accounts with credit balances and prioritizes the daily reconciliation and processing of each account. Analyzes credit balances on patient accounts and confirms the reason and validity of refunds or contractual adjustments prior to processing. Approves and processes individual account refunds, contractual adjustments, or write-offs up to authority limit granted. Refers items above this level to supervisor or manager for approval prior to processing. Identifies situations in which contractual adjustments are warranted by determining the original billed amounts as compared to the amounts allowed and prescribed by Medicare / Medicaid and/or managed care contracts, as applicable. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values: * SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others. * COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude. * QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results. * EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays. Uses an electronic spreadsheet to calculate contractual or credit adjustments and documents/posts these amounts to the appropriate account using system software. Communicates orally and in writing with internal and external insurance representatives and/or governmental agencies (as applicable) to obtain insurance verification and to resolve account questions and billing issues. Identifies errors or omissions and initiates corrections on accounts with credit balances. Researches and reconciles unidentified payments and posts such payments to the appropriate account or initiates refunds as appropriate. Researches and resolves payment issues associated with patient accounts. As applicable, identifies, documents, and reports problematic trends to management. Provides input regarding system edits designed to identify and ensure consistent and compliant data necessary for processing medical claims. Responds to requests from internal departments regarding the billing, adjustments, and crediting of medical claims. Documents online systems and electronic files to ensure accurate data is noted regarding the status payment and credit adjustment of claims. Ensures compliance to Medicare/Medicaid and/or managed care contract guidelines and processes at each work step to facilitate accurate and timely reimbursements to the organization. May assist with special projects, analyses, or audits. As directed and defined by management, orients and cross-trains on other unit duties which are outside of regularly assigned area of responsibility. May serve as a back-up for other areas within the unit or department, especially during times of special needs or staff absences. Performs other related work as required or requested. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
    $18.3-28.4 hourly Auto-Apply 15d ago
  • Account Representative - State Farm Agent Team Member

    Derek Hensley-State Farm Agent

    Account representative job in Springfield, IL

    Job DescriptionBenefits: 401(k) Competitive salary Paid time off Do you have aspirations to run your own business? If so, you may want to consider working in the office of Derek Hensley - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Simple IRA Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Interest in marketing products and services based on customer needs Excellent interpersonal skills People-oriented Organizational skills Self-motivated Proactive in problem solving Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $32k-46k yearly est. 12d ago
  • Sr, Specialist, Account Management (PSAO Support)

    Cardinal Health 4.4company rating

    Account representative job in Springfield, IL

    **What Account Management contributes to Cardinal Health** The Customer Care Account Management Representative serves as the primary point of contact for approximately 6,000+ retail independent pharmacies, VIP buying groups, and hospital systems. Reps are expected to resolve issues efficiently while maintaining strong relationships with customers and sales representatives. This role manages 15-40 daily interactions via phone, inquiry intake form, and live chat, addressing complex topics including but not limited to pharmacy reimbursement, PBM contracting and affilation, claim adjudication, credentialing, and PSAO onboarding serving as the main conduit to Cardinal Health's PSAO's (LeaderNET, MSInterNet, and MCC). Furthermore, this role acts as a dedicated single point of contact for both Product and Solutions inquiries, as well as PSAO-related questions, for our Topco buying group and Health System group. Customer Care Account Management Representatives are responsible for ensuring the smooth operation of pharmacy back-office functions and providing expert support related to Managed Care and PSAO inquiries. This role operates in a dynamic, high-volume environment requiring exceptional communication skills and the ability to confidently engage with key stakeholders via telephone. Candidates must demonstrate a commitment to delivering seamless customer service, exhibiting strong personal leadership, interpersonal skills, and effective communication techniques. The ability to successfully navigate escalated customer and sales-related calls is essential. Prior experience with Managed Care and PSAOs, pharmacy reimbursement processes, PBM contracts, and in-store pharmacy operations is highly desirable **Shift: Monday-Friday 8:00AM-5:00PM EST** **Responsibilities** + Will possess Tier 1 knowledge of all PSAO focuses + Working and routing Inquiry Intake Forms for PSAO Support + Customer outreach through email and over the phone + Manage an average of 10-20 customer cases at a time + Answer an average of 15-40 incoming calls per day from pharmacy staff and Sales Team + Act as the designated Managed Care representative in recurring meetings with pharmacy chains and buying groups, addressing inquiries and providing updates + Attend and contribute to daily CCAM Team huddles and scheduled PSAO/Pharmacy group meetings, fostering collaboration and knowledge sharing. + Attend and engage in cross-departmental meetings + Act as a primary point of contact for pharmacy buying groups and hospital systems (e.g., Topco pharmacies and Health Systems) regarding Product & Solutions and PSAO-related Tier 1 inquiries + Lead and moderate New Customer Orientation calls, ensuring a positive and informative experience for newly onboarded pharmacy customers + Participate fully in the Mentorship Program, embracing opportunities to both mentor colleagues and be mentored to enhance skills and knowledge + Confident, articulate, and professional speaking and writing abilities + Ability to effectively apply de-escalation techniques during customer interactions + Ability to use resources and critical thinking skills to navigate grey areas in customer and sales interactions + Maintain structured and organized day-to-day responsibilities + Adaptable to the fluctuating healthcare landscape and open to new ideas and concepts + Acts as an advocate and liaison between the customer and the PSAO + Applies basic concepts, principles and technical capabilities to perform routine tasks + Responsible for identifying and tracking customer pain points + Proficiency in collaborating with colleagues in a virtual setting, maintaining a high level of professionalism and respect + Maintain required phone coverage levels and proactively communicate any potential deviations to the team + Able and willing to independently troubleshoot technical issues + Implement processes that improve overall customer experience **Qualifications** + 1-3+ years of previous customer service experience, required + Managed care, reimbursement, and PBM knowledge, preferred + Pharmacy experience and/or Pharmacy Technicians, preferred + Prior computer experience using Microsoft Office systems, required + Proficiency in verbal and written communication, with a demonstrated commitment to active listening and effective interpersonal interactions. + Demonstrates organizational skills and a commitment to detail, ensuring high-quality work and adherence to standards + Possesses a strong work ethic and team player mentality + Possesses a professional and empathetic approach, exhibiting patience and a positive attitude when collaborating with peers and serving customers + Demonstrates skill in establishing rapport and fostering effective communication with Sales **What is expected of you and others at this level** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possbile solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000- $81,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/24/2026*if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 1d ago
  • Enterprise Account Specialist

    Dodge Construction Network

    Account representative job in Springfield, IL

    Dodge Construction Network (Dodge) is looking for an Enterprise Account Specialist is to harness the power of Dodge's product suite, data, and analytics to fuel our sales growth and innovation. Through meticulous analysis, strategic insights, and collaboration with diverse teams, the role is pivotal in crafting enterprise account sales strategies that elevate our customer retention and ensure our customers achieve effective usage of our products The Enterprise Account Specialist will use their expertise and insights to directly influence our sales and service approach, shaping our company's trajectory for large, strategic enterprise accounts. This is a full-time position and reports directly to the VP, Product GTM. **_Preferred Location_** This is a remote, home-office based role and candidates located in the continental United States will be considered. **_Travel Requirements_** Minimal travel is expected for this role. **_Essential Functions_** + Work with and support Enterprise Account Managers and Account Executives as related to Dodge Business Intelligence solutions (SpecShare, BuildShare, MarketShare), BuilderSeries, and charter products + Collaborate with senior-level strategy and forecasting professionals at client organizations to support the utilization of Dodge market sizing tools + Serve as the SME for all Dodge forecasting, analytics, and BI tools as well as BuilderSeries and charter products + Identify areas within existing and prospective clients where Dodge products could be applied and work with existing customers to drive better product adoption and usage of current products + Assist in the discovery, scoping and pricing of analytics related products and offerings + Leverage existing account relationships to support Enterprise Account Managers upsell and cross-sell strategies + Ensure renewals at strategic enterprise accounts is achieved without loss of revenue and leverage customer relationships to proactively identify any risk to renewal + Stay updated on industry trends, competitor data solutions, and market dynamics to adapt and enhance sales strategies accordingly + Foster collaboration with product teams to communicate customer feedback and data requirements, ensuring our product remains competitive and aligned with market demands. **_Education Requirement_** Bachelor's degree in Business Analytics, Data Science or other related field or equivalent education and work experience. **_Required Experience, Knowledge and Skills_** + 10+ years of experience in sales analytics, preferably within a SaaS environment + Proficiency in analytics tools and software + Strong understanding of both the sales process and the SaaS business model + Exceptional communication skills, with the capability to translate intricate data findings into actionable insights **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-20
    $33k-52k yearly est. 20d ago
  • SPD Field Account Specialist - 61

    Rep-Lite

    Account representative job in Springfield, IL

    Job Description Field Account Specialist - Sterile Processing Focus Transform How Healthcare Runs Behind the Scenes Are you an experienced Sterile Processing or OR professional ready to take your expertise beyond the department? This field-based, clinical-facing role allows you to directly influence hospital efficiency, tray readiness, and OR performance - without working traditional department shifts. We're seeking a Field Account Specialist with a strong foundation in sterile processing, surgical instrumentation, and OR workflows who thrives in hands-on, relationship-driven environments. What You'll DoBe the Bridge Between SPD & the OR Partner closely with Sterile Processing, Central Services, and OR teams to optimize tray workflows and instrument readiness Serve as the on-site expert for system utilization, setup, maintenance, and troubleshooting Manage trays and instruments including setup, audits, tracking, and OR readiness Drive Utilization & Efficiency Identify opportunities to improve tray management, turnaround times, and workflow efficiency Monitor processing performance and provide actionable insights that reduce errors and delays Support vendor tray optimization and redesign initiatives as needed Train & Support Clinical Teams Deliver hands-on training and in-services for SPD techs, scrub techs, and OR staff Provide ongoing support and act as a trusted clinical resource Ensure best practices are followed across departments Build Relationships & Track Success Build and maintain strong working relationships with SPD leaders, OR staff, and hospital stakeholders Track key metrics such as setup time, utilization, and processing efficiency Support quality initiatives, customer satisfaction, and continuous improvement programs What We're Looking ForRequired 5+ years of experience in SPD, Central Services, Surgical Services, OR, or related clinical settings Strong understanding of sterile processing workflows and tray/instrument management Hands-on comfort with equipment and basic mechanical or technical troubleshooting Highly organized, detail-oriented, and process-driven Strong communication skills with a customer-focused mindset Willingness to travel locally/regionally and work flexible schedules Preferred Backgrounds SPD Supervisor or Manager Orthopedic or Spine Certified Surgical Technologist OR Liaison or OR Team Lead Associate Medical Device Representative Scrub Tech or candidates with orthopedic or technical device exposure Education & Certifications Associate's degree preferred, not required CRCST / CBSPD / CST certification preferred Experience with quality systems or instrument tracking platforms is a plus Why SPD & OR Professionals Love This Role Your SPD expertise is the foundation - not an afterthought Influence hospital-wide efficiency, not just one department Stay hands-on and clinical, while gaining field-based autonomy Work side-by-side with OR teams, leadership, and vendors Grow your career without leaving healthcare Work Environment Hospital-based environments including SPD, ORs, and clinical spaces Requires standing, walking, lifting trays/equipment, and prolonged movement Flexible scheduling may be required to support clinical needs Ready to Take the Next Step? If you're an experienced SPD or OR professional ready to expand your impact, step into a role where your knowledge drives real operational change. Apply today and bring sterile processing excellence to the field. Rep-Lite receives a large volume of resumes for each position and regretfully cannot respond to each application. If we have an interest in speaking with you further, we will email a request for a video interview. Sometimes these emails end up in spam/junk so please make sure you are checking them periodically; the sending domain will ******************. Thank you for your interest in Rep-Lite and good luck in your search! ***“Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Powered by JazzHR TGE1PJjkVz
    $33k-52k yearly est. Easy Apply 12d ago
  • Account Representative - State Farm Agent Team Member

    Ryan Kleeman-State Farm Agent

    Account representative job in Litchfield, IL

    Job DescriptionBenefits: Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Ryan Kleeman - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $32k-46k yearly est. 7d ago
  • Account Representative - State Farm Agent Team Member

    Jeff Burtis-State Farm Agent

    Account representative job in Decatur, IL

    Job DescriptionBenefits: Hourly Plus Commission Licensing Paid by Agency Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Jeff Burtis - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $32k-47k yearly est. 26d ago
  • Account Representative - State Farm Agent Team Member

    Josh Reams-State Farm Agent

    Account representative job in Nokomis, IL

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Opportunity for advancement Paid time off Team Member Join Our Growing Insurance Agency! Are you an attentive, personable, and sales-minded professional looking to grow your career while making a difference in your community? Join our agency as a Team Member and become an essential part of our daily operations and customer success! What Youll Do: Provide customers with clear information about our insurance products and services. Assist with policy applications, renewals, and other customer needs. Respond promptly to customer inquiries, ensuring excellent service. Maintain accurate and organized records of customer interactions. What Were Looking For: Strong communication and interpersonal skills. Detail-oriented with the ability to multitask effectively. Customer service or sales experience preferred. Must have or be willing to obtain proper insurance licensing. Why Work With Us? Enjoy unlimited earning potential based on your sales performance. Benefit from flexible work options including remote, office, or hybrid arrangements. Receive paid time off to recharge and maintain work-life balance. Participate in our 401(k) plan to help secure your financial future. Grow your career in a supportive environment where your contributions truly matter. Help us serve our community better by building meaningful customer relationships and promoting valuable insurance solutions. Apply today and take the next step in your professional journey!
    $32k-46k yearly est. 12d ago
  • Accounts Receivable (A/R) Specialist

    Hillsboro Area Hospital Inc. 4.1company rating

    Account representative job in Hillsboro, IL

    Job DescriptionDescription: The Healthcare Accounts Receivable (A/R) Specialist is responsible for managing the complete revenue cycle process related to either hospital (HB) or professional (PB) billing accounts, depending on assignment. This includes insurance follow-up, denial resolution, and account reconciliation. The A/R Specialist ensures that outstanding balances are accurately resolved with insurance payers in a timely manner. This position requires strong knowledge of payer-specific guidelines, EDI transactions, and reimbursement methodologies across commercial, government, and managed care plans. Assignments may be separated by billing type (HB or PB), allowing the A/R Specialist to focus on the nuances of each area. Direct communication with insurance carriers, patients, and internal departments is essential to facilitate successful resolution of accounts and maintain excellent customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES Accounts Receivable Management - Insurance Focused: Manage assigned A/R inventory for either hospital (UB-04 / 837I) or professional (CMS-1500 / 837P) claims, based on designated work queue. Perform timely follow-up and resolution of unpaid, rejected, or denied insurance claims. Submit corrected claims, appeals, and required documentation to secure appropriate reimbursement. Reconcile outstanding account balances to ensure accuracy of payments and adjustments. Monitor aging reports and prioritize accounts based on payer guidelines and internal timelines. Insurance Account Management: Maintain deep knowledge of payer-specific rules, coverage policies, and authorization requirements. Analyze remittance advice (ERA/EOB) to identify denials, underpayments, or coordination of benefit issues. Identify trends in denials or underpayments and collaborate with leadership and internal departments for resolution. Validate insurance eligibility and verify benefits when necessary to assist with claim resolution. Communicate professionally with payer representatives to resolve claim issues and disputes. Hospital Billing (HB) Responsibilities: Manage inpatient, outpatient, observation, ER, and ancillary hospital claims. Address complex billing concerns related to DRG, APCs, and bundled services. Collaborate with case management, coding, and HIM to resolve documentation or authorization-related denials. Professional Billing (PB) Responsibilities: Manage billing and claims for physician and clinic visits. Ensure proper use of CPT/HCPCS codes, modifiers, and place-of-service indicators. Work closely with provider groups for documentation, encounter clarification, and coding questions. Patient and Internal Communication: Respond to patient inquiries regarding insurance claim status, balances, and account questions, as needed. Assist patients in understanding insurance coverage, denials, and explanation of benefits (EOBs), as needed. Refer patients to Financial Counselors for potential charity or financial assistance when applicable, as needed. Collaborate with internal teams including Billing, Registration, Financial Counseling, HIM, and Compliance to improve resolution timelines and reduce denials. Compliance and Documentation: Maintain clear, timely, and accurate documentation of all account activities and payer communications. Ensure all actions comply with HIPAA, FDCPA, CMS regulations, and internal policies. Participate in audits, staff meetings, training, and corporate compliance initiatives as required. OTHER RESPONSIBILITIES Strong problem-solving abilities and attention to detail. Ability to manage competing priorities and meet strict deadlines. Customer service-focused mindset. Comfortable working independently as well as in a team environment. Maintains confidentiality and professionalism at all times. (The above statements describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by Hillsboro Health.) SUPERVISORY RESPONSIBILITIES None Requirements: EDUCATION AND/OR EXPERIENCE High school diploma or equivalent required; associate degree in business, healthcare, or related field preferred. Minimum 2-3 years of healthcare A/R experience, including: Hospital billing (UB-04 / 837I) or Professional billing (CMS-1500 / 837P) Strong knowledge of insurance processes, billing workflows, and reimbursement methodologies. Experience with denial resolution and insurance account follow-up. Familiarity with electronic billing systems and EHR platforms (e.g., Epic, Meditech, TruBridge, CPSi, Oracle Health). Strong analytical, organizational, and communication skills. Ability to explain complex billing concepts clearly and professionally. Experience with EFT/ERA processing, EDI transactions, and payer portal utilization. Bilingual (English/Spanish or other language) is a plus. CERTIFICATES, LICENSES, REGISTRATIONS None PHYSICAL DEMANDS & WORK ENVIRONMENT Office-based position with frequent contact with insurance representatives, internal teams, and patients. Regular use of computer, phone, and standard office equipment. Prolonged sitting; occasional lifting up to 25 pounds. May require extended hours during month-end, special projects, or peak billing cycles. CORPORATE COMPLIANCE Receives training and/or attends necessary meetings to meet the criteria as outlined in Hillsboro Health's Corporate Compliance Plan and Code of Conduct. Understands the responsibilities related to compliance and knows how to contact the Corporate Compliance Officer should there be any instance of question or concern regarding fraud and/or abuse. BENEFITS Please use the link below to visit our website for a list of benefits offered. ***************************************
    $33k-38k yearly est. 9d ago
  • Route Collector

    Lucky Lincoln Gaming

    Account representative job in Decatur, IL

    Full-time Description Lucky Lincoln Gaming is hiring a full-time Route Collector to function as part of the Operations Team to pick up, deliver, and record cash collected from our Video Gaming Terminals or VGTs. The Route Collector will collect and deliver cash to and from our partner locations and return the cash to our vault. The successful candidate must be 21 years or older, be detail oriented, and pass a detailed background check with the Illinois Gaming Board and the Illinois Department of Professional Regulations. Our team is committed to driving organizational growth. We are privately owned, fast-paced, and fast-growing! This is an outstanding opportunity with the potential to grow and advance in the operations department! Duties and Responsibilities Must be comfortable securing, handling, and transporting large sums of currency. Accurate and detailed recordkeeping of funds transactions. Filling redemptions terminals with cash and removing cash on video gaming terminals. Accurately recording meter readings from VGTs (Video Gaming Terminals). Maintain constant awareness of surroundings and communication of unsafe or dangerous conditions related to LLG's equipment or operations to management. Security and confidentiality of proprietary data and information. Perform minor maintenance of VGT machines when necessary. Firearm handling experience preferred Successful Candidates Will Have Ability to complete tasks with minimal direction. Strong communication skills. Mechanically and technologically inclined. Strong moral character and work ethic. Ability to drive or ride in a vehicle for several hours per shift. Ability to walk, sit, stand, and lift up to 75 pounds at any time. Requirements Qualifications High school diploma or GED required. At least 21 years of age. Be able to pass a background check and obtain a Terminal Handler's license from the Illinois Gaming Board required. Ability to obtain and/or maintain firearms owners' identification (FOID) and Permanent Employee Registration Card (PERC). Valid driver's license with a clean driving record. Compensation $20 - $20 USD We Run on EOS At Lucky Lincoln Gaming, we run on EOS (Entrepreneurial Operating System). EOS is a set of concepts and tools designed to prioritize our vision, align our teams, and streamline processes, ultimately driving growth and accountability throughout the organization. Our Core Values Get it done attitude! We take ownership of our tasks and challenges, actively seeking solutions and utilizing available resources. While we strive to resolve issues independently, we are also open to seeking guidance when necessary, bringing forward options and ideas to effectively collaborate. 5 Star Hospitality! Our customers are paramount, and we prioritize their needs with a sense of urgency and attentiveness, with the aim of exceeding their expectations. We extend this hospitality mindset to our employees and colleagues, recognizing that their satisfaction contributes to overall success. Positive Culture! We engage our customers and coworkers with respect, positivity, and open communication. We always have each other's backs and foster a culture of collaboration and teamwork. Self-propelled! We have a strong desire to learn and grow both personally and professionally. With a pilot mentality, we are self-motivated and believe we can get anywhere we want to go. Communicate Forward! Effective communication is fundamental to our success. We prioritize keeping everyone informed and aligned, sharing information through appropriate channels to ensure clarity and transparency Equal Employment Opportunity Lucky Lincoln Gaming, Cloud9 Cannabis, Take Flight Hospitality, Midwest Real Estate, Aviator Coffee and Cocktails, and Pilot Pizza all provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to an inclusive, equitable and accessible workplace. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Salary Description $20/hr
    $20 hourly 60d+ ago
  • Billing Specialist

    Taylorville Memorial Hospital

    Account representative job in Springfield, IL

    Min USD $18.34/Hr. Max USD $28.42/Hr. Analyzes, investigates, and resolves claims/billing information and/or errors associated with the more complex inpatient/outpatient medical insurance claims. Ensures compliance with managed care guidelines and MMC organizational policies. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values. Qualifications Education: * Education equivalent to graduation from high school or GED is required. Licensure/Certification/Registry: Experience: * Two or more years as a Billing Specialist (or comparable medical claims/billing experience), with the technical knowledge to process all types of applicable claims and resolve errors and complex issues associated with them. Other Knowledge/Skills/Abilities: * Demonstrates thorough knowledge of medical terminology, medical procedural (CPT) and diagnosis (ICD-9 CM) coding, and hospital billing claim form UB04 is required. * Demonstrates a comprehensive knowledge of the electronic billing system and key contract billing guidelines and possess the ability to train others on the entire billing process. * Basic working knowledge of personal computers and their associate user software is required. Experience with Microsoft Office products Word and Excel is preferred. * Ability to work within the guidelines of defined managed care contract policy provisions and company procedures. * Demonstrates ability to work successfully with internal customers and external contacts is required. * Possesses a highly-developed detail orientation, critical thinking, and problem solving ability. * Demonstrates excellent oral and written communication, keyboarding, and basic math skills. * Demonstrates ability to work unsupervised as well as the ability to work in a group setting. Responsibilities Receives and examines daily listings for assigned billing claims and determines which require further analysis and action. Investigates assigned billing claims with incomplete/incorrect information and resolves the more complex problems or errors to ensure complete and compliant information accompanies the claim. Prioritizes claims based on specified criteria and files the claim, either electronically or via paper claim. Ensures careful adherence to insurance guidelines, timeliness, accuracy, and processing procedures. Researches and resolves complex issues associated with patient insurance accounts. As applicable, identifies, documents, and reports problematic trends to management. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values: * SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others. * COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude. * QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results. * EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays. Analyzes reports containing rejected account information and performs the necessary research to resolve the reason(s) for the rejection and secures any other required information. Provides input regarding system edits designed to identify and ensure consistent and compliant data necessary for processing medical insurance claims. Responds to requests from internal departments regarding the proper coding, billing, and processing of medical insurance claims. Communicates and resolves issues with a variety of internal and external sources regarding medical insurance claims. This may include internal departments, patients (or other responsible parties), third-party payors, social service agencies, Medicare/Medicaid staff, other insurance carriers, service providers, and collection agencies. Initiates corrections to charges and contractuals / allowances within scope of expertise and authority granted. Identifies and researches the appropriateness of late charges and, as necessary, adjusts the charge / patient account based on research findings Identifies and calculates write-off amounts and secures the necessary approvals from management for processing. Documents online systems and electronic files to ensure accurate data is noted regarding the status of claims and payments. Ensures compliance to managed care contract guidelines and processes at each work step to facilitate accurate and timely reimbursements to the organization. May assist with special projects, analyses, or audits. As directed and defined by management, orients and cross-trains on other unit duties which are outside of regularly assigned area of responsibility. May serve as a back-up for other areas within the unit or department, especially during times of special needs or staff absences. Performs other related work as required or requested. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
    $18.3-28.4 hourly Auto-Apply 47d ago
  • SPD Field Account Specialist - 61

    Rep-Lite

    Account representative job in Springfield, IL

    Field Account Specialist - Sterile Processing Focus Transform How Healthcare Runs Behind the Scenes Are you an experienced Sterile Processing or OR professional ready to take your expertise beyond the department? This field-based, clinical-facing role allows you to directly influence hospital efficiency, tray readiness, and OR performance - without working traditional department shifts. We're seeking a Field Account Specialist with a strong foundation in sterile processing, surgical instrumentation, and OR workflows who thrives in hands-on, relationship-driven environments. What You'll DoBe the Bridge Between SPD & the OR Partner closely with Sterile Processing, Central Services, and OR teams to optimize tray workflows and instrument readiness Serve as the on-site expert for system utilization, setup, maintenance, and troubleshooting Manage trays and instruments including setup, audits, tracking, and OR readiness Drive Utilization & Efficiency Identify opportunities to improve tray management, turnaround times, and workflow efficiency Monitor processing performance and provide actionable insights that reduce errors and delays Support vendor tray optimization and redesign initiatives as needed Train & Support Clinical Teams Deliver hands-on training and in-services for SPD techs, scrub techs, and OR staff Provide ongoing support and act as a trusted clinical resource Ensure best practices are followed across departments Build Relationships & Track Success Build and maintain strong working relationships with SPD leaders, OR staff, and hospital stakeholders Track key metrics such as setup time, utilization, and processing efficiency Support quality initiatives, customer satisfaction, and continuous improvement programs What We're Looking ForRequired 5+ years of experience in SPD, Central Services, Surgical Services, OR, or related clinical settings Strong understanding of sterile processing workflows and tray/instrument management Hands-on comfort with equipment and basic mechanical or technical troubleshooting Highly organized, detail-oriented, and process-driven Strong communication skills with a customer-focused mindset Willingness to travel locally/regionally and work flexible schedules Preferred Backgrounds SPD Supervisor or Manager Orthopedic or Spine Certified Surgical Technologist OR Liaison or OR Team Lead Associate Medical Device Representative Scrub Tech or candidates with orthopedic or technical device exposure Education & Certifications Associate's degree preferred, not required CRCST / CBSPD / CST certification preferred Experience with quality systems or instrument tracking platforms is a plus Why SPD & OR Professionals Love This Role Your SPD expertise is the foundation - not an afterthought Influence hospital-wide efficiency, not just one department Stay hands-on and clinical, while gaining field-based autonomy Work side-by-side with OR teams, leadership, and vendors Grow your career without leaving healthcare Work Environment Hospital-based environments including SPD, ORs, and clinical spaces Requires standing, walking, lifting trays/equipment, and prolonged movement Flexible scheduling may be required to support clinical needs Ready to Take the Next Step? If you're an experienced SPD or OR professional ready to expand your impact, step into a role where your knowledge drives real operational change. Apply today and bring sterile processing excellence to the field. Rep-Lite receives a large volume of resumes for each position and regretfully cannot respond to each application. If we have an interest in speaking with you further, we will email a request for a video interview. Sometimes these emails end up in spam/junk so please make sure you are checking them periodically; the sending domain will ******************. Thank you for your interest in Rep-Lite and good luck in your search! ***“Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
    $33k-52k yearly est. Auto-Apply 11d ago
  • Accounts Receivable, Customer Service Operations

    Cardinal Health 4.4company rating

    Account representative job in Springfield, IL

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 60d+ ago
  • Route Collector

    Lucky Lincoln Gaming

    Account representative job in Decatur, IL

    Job DescriptionDescription: Lucky Lincoln Gaming is hiring a full-time Route Collector to function as part of the Operations Team to pick up, deliver, and record cash collected from our Video Gaming Terminals or VGTs. The Route Collector will collect and deliver cash to and from our partner locations and return the cash to our vault. The successful candidate must be 21 years or older, be detail oriented, and pass a detailed background check with the Illinois Gaming Board and the Illinois Department of Professional Regulations. Our team is committed to driving organizational growth. We are privately owned, fast-paced, and fast-growing! This is an outstanding opportunity with the potential to grow and advance in the operations department! Duties and Responsibilities Must be comfortable securing, handling, and transporting large sums of currency. Accurate and detailed recordkeeping of funds transactions. Filling redemptions terminals with cash and removing cash on video gaming terminals. Accurately recording meter readings from VGTs (Video Gaming Terminals). Maintain constant awareness of surroundings and communication of unsafe or dangerous conditions related to LLG's equipment or operations to management. Security and confidentiality of proprietary data and information. Perform minor maintenance of VGT machines when necessary. Firearm handling experience preferred Successful Candidates Will Have Ability to complete tasks with minimal direction. Strong communication skills. Mechanically and technologically inclined. Strong moral character and work ethic. Ability to drive or ride in a vehicle for several hours per shift. Ability to walk, sit, stand, and lift up to 75 pounds at any time. Requirements: Qualifications High school diploma or GED required. At least 21 years of age. Be able to pass a background check and obtain a Terminal Handler's license from the Illinois Gaming Board required. Ability to obtain and/or maintain firearms owners' identification (FOID) and Permanent Employee Registration Card (PERC). Valid driver's license with a clean driving record. Compensation $20 - $20 USD We Run on EOS At Lucky Lincoln Gaming, we run on EOS (Entrepreneurial Operating System). EOS is a set of concepts and tools designed to prioritize our vision, align our teams, and streamline processes, ultimately driving growth and accountability throughout the organization. Our Core Values Get it done attitude! We take ownership of our tasks and challenges, actively seeking solutions and utilizing available resources. While we strive to resolve issues independently, we are also open to seeking guidance when necessary, bringing forward options and ideas to effectively collaborate. 5 Star Hospitality! Our customers are paramount, and we prioritize their needs with a sense of urgency and attentiveness, with the aim of exceeding their expectations. We extend this hospitality mindset to our employees and colleagues, recognizing that their satisfaction contributes to overall success. Positive Culture! We engage our customers and coworkers with respect, positivity, and open communication. We always have each other's backs and foster a culture of collaboration and teamwork. Self-propelled! We have a strong desire to learn and grow both personally and professionally. With a pilot mentality, we are self-motivated and believe we can get anywhere we want to go. Communicate Forward! Effective communication is fundamental to our success. We prioritize keeping everyone informed and aligned, sharing information through appropriate channels to ensure clarity and transparency Equal Employment Opportunity Lucky Lincoln Gaming, Cloud9 Cannabis, Take Flight Hospitality, Midwest Real Estate, Aviator Coffee and Cocktails, and Pilot Pizza all provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to an inclusive, equitable and accessible workplace. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
    $30k-41k yearly est. 21d ago
  • Accounts Receivable Specialist, Customer Service Operations

    Cardinal Health 4.4company rating

    Account representative job in Springfield, IL

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/10/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-28.8 hourly 13d ago

Learn more about account representative jobs

How much does an account representative earn in Springfield, IL?

The average account representative in Springfield, IL earns between $27,000 and $55,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Springfield, IL

$39,000

What are the biggest employers of Account Representatives in Springfield, IL?

The biggest employers of Account Representatives in Springfield, IL are:
  1. Derek Hensley-State Farm Agent
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