Customer Service Representative
Account representative job in San Jose, CA
About Us:
AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options.
Job Summary:
Azazie is looking for a self motivated and driven Customer Service Representative to join our growing team! In this role you will be responsible for providing a positive and efficient customer experience by educating customers on product knowledge, policies and services. We are seeking out top talent candidates that are highly engaged with our customers by productively providing the solutions in response to questions, concerns, and complaints through our chat, phone and email channels.
*
Please note:
We are only recruiting local candidates at this time to accommodate an in person schedule.
The employee will come into San Jose location 4 times a week.
Schedule:
Monday - Friday, 7:30AM- 4:30PM
Responsibilities:
Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours.
Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us.
Navigate knowledge based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns.
Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively.
Competency and initiative to meet and exceed the department metrics and individual performance goals.
Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within our DTC industry.
Skills/Talents you have:
Analytical, problem solver and critical thinker.
Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy.
Team player that is willing to take initiative to support customers, other agents and supervisors.
Adaptability to thrive in a fast-paced ever changing work environment.
Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers.
Positive attitude with a desire to learn and share ideas in a collaborative work environment.
Clear and concise communicator within customer interactions and across different departments.
Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results.
Excellent time management skills.
Customer-focused with strong interpersonal and tech savvy skills.
Qualifications:
Customer Service Experience: 1 year (Preferred)
Fluency in English. Additional languages a bonus, but not required (please note if you have skills in Spanish, Mandarin, or French in your application)
Experience with AI Intercom, Slack or other CRM software is a plus.
Experience navigating websites/browsers and using chat software (ex./ Slack); quickly navigating. between chat and other company tools such as our CRM and phone software.
Excellent written and oral communication skills.
Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs.
Customer-focused and can demonstrate mastery of customer service skills.
Ability to maneuver between multiple tasks.
Benefits:
100% Medical, Dental, Vision, Life insurance offered after a 60-day probationary period
Paid vacation days and sick leave
Paid Holidays + Floating Holidays
401k
Free snacks and drinks in office
Employee discount
Company engagement events
Monthly departmental CS appreciation lunches
Physical Requirements: While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close, distance and color vision.
Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Charge Posting Billing Specialist
Account representative job in Walnut Creek, CA
The Charge Poster is responsible for accurately entering all clinical charges into the practice management system to ensure timely and compliant claim submission. This role supports a multi-specialty environment with a primary focus on Workers' Compensation. The Charge Poster ensures correct coding, proper modifier usage, accurate paper selection, and thorough validation of supporting documentation, contributing directly to clean claim rates, reduced denials, and optimized revenue capture.
*This is a remote role.
What you will do:
Work within Electronic Medical Records system (EMR) to accurately enter daily charges
Ensure charges align with state-specific WC fee schedule and reporting guidelines
Validate that all required clinical documentation (progress notes, therapy logs, treatment plans, authorizations) are complete prior to charge entry
Ensure correct CPT, HCPCS, and ICD-10 codes are captured based on provider documentation and coding guidance
Assign appropriate modifiers (e.g., GP, GO, 25, 59, KX) based on service type and payer requirements
Verify rendering provider, location, POS, and billing provider information for accuracy
Validate insurance coverage and authorization requirements for commercial payers prior to posting charges
Work closely with operations team to resolve missing or incomplete documentation
Assumes other responsibilities as appropriate to the position and organizational needs
Qualifications:
1-2 years of charge posting or billing experience in a healthcare organization
Working knowledge of CPT, HCPCS, IXS-10 coding, and modifier usage
Ability to read and interpret clinical documentation
Strong attention to detail and accuracy with the ability to work independently and manage productivity expectations in a fast-paced enviornment
Prior experience in multi-state Workers' Compensation billing environment
Experience with multiple EHR/ Practice Management systems (IMS, Nextgen, Athena, eClinicalWorks or similar)
Basic understanding of NCCI edits and payer-specific billing guidelines
Excellent verbal and written communication skills
Advanced proficiency in Microsoft Excel (e.g., formulas, pivot tables) and solid skills in other Microsoft Office applications
Compensation Range:
$25.00 to $28.00 Hourly
All compensation ranges are posted based on internal equity, job requirements, experience, and geographical locations.
Why You'll Love Working Here:
Amazing work/life balance
Generous Medical, Dental, Vision, and Prescription benefits (PPO & HMO)
401(K) Plan with Employer Matching
License & Tuition Reimbursements
Paid Time Off
Holiday Pay & Floating Holiday
Employee Perks and Discount Programs
Supportive environment to help you grow and succeed
Boomerang Healthcare (BHC) is a multidisciplinary and comprehensive team of experienced, committed healthcare providers that treat pain. Our team of doctors approaches each patient with one goal in mind: to help patients return to normal daily activities. We work with our patients to identify the cause of their pain and create a personalized treatment plan, recognizing that no two patients are alike, and neither is their pain. Our providers create a comprehensive care plan, then monitor, manage and coordinate patient access to health services at BHC.
Boomerang Healthcare strives to be a diverse workforce that reflects, at all job levels, the patients we serve. We are an equal opportunity employer. Boomerang Healthcare is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please contact us.
Auto-ApplyLegal Billing & Collections Specialist
Account representative job in Alameda, CA
Job Description
Direct Counsel has partnered with a premier law firm to hire a Legal Billing and Collections Specialist. This role is responsible for full-cycle billing and collections and for delivering exceptional service to assigned attorneys, clients, and firm personnel.
We are looking for a proactive problem-solver with a self-starter mindset-someone who excels in fast-paced environments, navigates ambiguity with ease, and independently drives projects to completion. Our team values quality, customer service, professionalism, and collaboration.
Key Responsibilities
Generate monthly pre-bills and verify billing rates before releasing to billing attorneys
Edit, finalize, and distribute client invoices
Prepare write-off request forms as needed
Gather and attach expense backup documentation
Mail, scan, or e-bill finalized invoices to clients
Process invoice revisions at attorney or client request
Review client contracts for billing guidelines and create Excel tracking spreadsheets
Update client budgets in the billing system
Process time entry corrections and adjustments
Prepare annual rate increases for assigned clients
Respond promptly to internal and external billing inquiries
Prepare daily deposits and post cash receipts, including scanning checks and backup documentation
Assist team members with billing lists and shared tasks
Manage and prioritize multiple projects and deadlines
Maintain accurate electronic files in iManage
Partner with billing attorneys on collections and communicate with clients as appropriate
Monitor and track accounts receivable to ensure collection goals are met
Qualifications
Minimum 3 years of legal billing experience using billing software
Strong technology skills, including MS Office (especially Excel), and ability to leverage systems to improve processes
Ability to maintain strict confidentiality and uphold high ethical standards
Strong organizational skills; able to prioritize multiple tasks under tight deadlines
Prior collections experience preferred
Excellent written and verbal communication
Strong interpersonal skills with the ability to communicate professionally with attorneys, staff, vendors, and clients
Compensation & Work Environment
Hybrid schedule: 3 days in office after probationary period
Hourly rate: $35.00-$40.00
Comprehensive benefits package
Equal Opportunity Employer
The firm is committed to a diverse and inclusive workplace and does not discriminate on the basis of race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity or expression, age, sexual orientation, military or veteran status, or any other category protected by law.
Medical Billing Collections Specialist
Account representative job in San Francisco, CA
San Francisco Campus for Jewish Living:
Nestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is a center of excellence in providing a continuum of care. This includes the Frank Residences, offering luxurious assisted living and memory care services; the Jewish Home and Rehabilitation Center, featuring long-term skilled nursing, short-term rehabilitation, and an acute psychiatric unit specialized in mental healthcare for older adults over age 55; and the Jewish Home and Senior Living Foundation.
Grounded in the Jewish values of dignity, compassion, and community, the San Francisco Campus for Jewish Living, fondly referred to in the past as "the Jewish Home," was founded in 1871. Today, 150 years later, it continues to build upon its legacy of enriching the lives of older adults.
Position Summary
The Medical Billing and Collections Specialist is responsible for the timely billing and collections of all assigned payers. This includes the monthly billing of all accounts from the previous month, follow-up on billing to ensure receipts by payers, resolving outstanding balances with payers to ensure all payments are received timely and correctly, filing of co-insurance accounts to appropriate payers, tracking of cash collected for payers and documenting all activities in appropriate systems.
Essential Job Duties
Generate timely billing of assigned payers
Ensure claims are received and processed by payers
Review A/R balances to ensure timely and accurate payments are received
Maintain current and accurate computer data including documentation of all accounts activity performed in A/R systems
Bill all co-insurance accounts per payer specific guidelines
Complete cash logs as required
Review and understand correspondence received from third party payers including remittance advices, Explanation of Benefits, denial letters, etc.
Adhere to all established goals and be able to explain variances to goals
Attend meeting and in-service training sessions, as appropriate
Prepare and submit reports in regard to billing and accounts receivable, as required
Maintain compliance with all state, federal, and government agencies.
Demonstrate respect and compassion in every interaction.
Conduct oneself with the highest degree of honesty and integrity in every interaction.
Comply with all safety policies, practices and procedures.
Participate in proactive team efforts to achieve departmental and company goals.
Provide leadership to others through example and sharing of knowledge/skill.
Strong attention to detail
Hard working organized and desire to work within a team environment.
Communicate in a clear, friendly, professional and proactive manner.
Perform all other business-related duties as assigned.
Qualifications
A minimum of three (3) years experience working in accounts receivable and collections in a healthcare setting required
Professional, Hospital, Inpatient and Outpatient Skilled Nursing Facility billing required
High school diploma or equivalent, BA degree in Accounting or Business preferred
Must possess knowledge of and demonstrated skill with pertinent billing software
Must have experience with Excel and Microsoft Word programs.
Ability to multi-task, follow through and meet deadlines
Ability to work in a fast paced, multi-entity environment
Ability to work productively with a diverse group of people
Knowledge of billing and collection practices and techniques
Ability to communicate effectively with patient, residents and their family members, and at all levels of the organization
Why Work at the San Francisco Campus for Jewish Living
Competitive hourly pay: $27.00-$35.00, based on experience
Mission-driven nonprofit serving older adults for over 150 years
Comprehensive continuum of care on a nine-acre San Francisco campus
Collaborative, values-based workplace grounded in dignity, compassion, and community
Auto-ApplyLegal Billing Coordinator
Account representative job in Oakland, CA
Robert Half is seeking a Legal Billing Specialist for our client, a local law firm. This contract-to-hire role offers a strong opportunity for professional growth as part of a reputable firm committed to excellence in legal services. Job Responsibilities:
+ Manage and execute end-to-end legal billing functions, ensuring accuracy and compliance with firm protocols.
+ Prepare, review, and process detailed client invoices in adherence to client-specific billing guidelines.
+ Monitor and track billing timelines, resolving delayed or rejected bills proactively.
+ Address inquiries regarding billing discrepancies and collaborate with attorneys and staff for resolution.
+ Ensure compliance with electronic billing (e-Billing) systems and resolve e-Billing rejections or adjustments.
+ Maintain proper documentation of all billing activities for reporting purposes.
+ Offer continuous support to attorneys, paralegals, and other staff regarding billing and time entry best practices.
Requirements
+ 3-5 years of experience in legal billing, preferably within a law firm.
+ Proficiency with legal billing platforms (e.g., Elite, Aderant, eBillingHub).
+ Strong understanding of electronic billing systems and client-specific billing requirements.
+ Advanced MS Office skills - particularly in Excel (e.g., pivot tables, formulas).
+ Excellent organizational skills and attention to detail.
+ Strong interpersonal skills with the ability to collaborate with internal and external stakeholders.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Billing Rep
Account representative job in Hillsborough, CA
Reconcile medical claims for the purpose of collecting revenue for the organization. They work with patient, client and/or Third Party insurance bills, and may work on one or more of these processes on a daily basis.
Reconcile medical claims for the purpose of collecting revenue for the organization. They work with patient, client and/or Third Party insurance bills, and may work on one or more of these processes on a daily basis.
Law Firm Billing Clerk
Account representative job in Oakland, CA
Job DescriptionBenefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
A well Established California Litigation Law Firm with 5 offices across the State of California is seeking an Experienced Legal Billing & Collections Specialist to work in the Oakland Office. This position will be HYBRID once the probationary period is over; 3 days in office; 2 days out.
It is REQUIRED that you have Law Firm Billing and Collections experience in order to be considered for this position.
Requirements:
Minimum 3 years of experience as a Legal Billing Specialist in a Law Firm
Must have experience with Legal Billing Software and be computer savvy
Must handle confidential materials with discretion
Be organized and have skills to prioritize daily
Have experience with iManage and Excel
Job Duties:
Generate monthly pre-bills, edit and finalize to send to clients
Prepare write-off request forms for approval
Utilize Excel daily and efficiently
Monitor and track Accounts Receivables to ensure collections are completed
File client-matter docs electronically and in iManage
Prepare daily deposits and post receipts
Able to complete Collection tasks
Benefits: Medical, Dental, Vision, PTO, Paid Holidays, 401K and much more.
Salary: $35-40 per hour, DOE
For more information about the Firm and the position, please submit your Resume for consideration of an interview.
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Law Firm Billing Clerk
Account representative job in Oakland, CA
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
A well Established California Litigation Law Firm with 5 offices across the State of California is seeking an Experienced Legal Billing & Collections Specialist to work in the Oakland Office. This position will be HYBRID once the probationary period is over; 3 days in office; 2 days out.
It is REQUIRED that you have Law Firm Billing and Collections experience in order to be considered for this position.
Requirements:
· Minimum 3 years of experience as a Legal Billing Specialist in a Law Firm
· Must have experience with Legal Billing Software and be computer savvy
· Must handle confidential materials with discretion
· Be organized and have skills to prioritize daily
· Have experience with iManage and Excel
Job Duties:
· Generate monthly pre-bills, edit and finalize to send to clients
· Prepare write-off request forms for approval
· Utilize Excel daily and efficiently
· Monitor and track Accounts Receivables to ensure collections are completed
· File client-matter docs electronically and in iManage
· Prepare daily deposits and post receipts
· Able to complete Collection tasks
Benefits: Medical, Dental, Vision, PTO, Paid Holidays, 401K and much more.
Salary: $35-40 per hour, DOE
For more information about the Firm and the position, please submit your Resume for consideration of an interview.
_ Compensation: $35.00 - $40.00 per hour
Law Tyme, Inc. is owned and operated by a seasoned litigation specialist, Melissa A. Carver. Ms. Carver has worked in the legal field for many years at the capacity of a Litigation Secretary, Paralegal, Office Administrator, Temp, and now owns and operates her third legal staffing firm. Ms. Carver and her staff have worked in law firms and are qualified to place qualified candidates with the employer in need.
We are a Legal Staffing firm placing Legal/Litigation Secretaries, Paralegals, Receptionists, Runners, Accounting, Management Positions, and Attorneys, in California and Las Vegas, providing quality service to our clients and candidates.
We love what we do and we love to teach, educate and help people achieve their goals, whether it be the employer or the candidate.
Auto-ApplyBilling and Collections Specialist
Account representative job in San Francisco, CA
A prestigious global law firm has an immediate opportunity for a Billing and Collections Specialist. This position can be based out any of their California offices.
The Billing and Collections Specialist serves as the primary contact for assigned partners/clients and is responsible for the active administration of all facets of the billing and collection function. Specific responsibilities may include reviewing and maintaining billing memos, coordinating the processing of the bills, preparing and assembling the bills and attachments, sending bills to the client, and following up with partners/clients regarding outstanding invoices. Electronic billing is a main function of the Billing and Collection Specialist's responsibilities. This position should also have knowledge of legal terms and processes in order to properly maintain time and expenses being billed.
Essential Duties and Responsibilities:
Review and Maintenance of Billing Memos
Responsible for reviewing billing memos on a monthly basis, time and expenses for narrative corrections, transfers and miscellaneous maintenance, as well as finalizing the invoices.
Familiar with legal terms and processes and with the nature of the legal work being done on the individual matters.
Heavy telephone contact with attorneys, paralegals and assistants require excellent communication and interpersonal skills.
Familiar with any special billing requirements of the clients/files assigned and is responsible for compliance with these requirements.
Electronic Billing
Responsible for preparing the LEDES file to be sent to the client. This includes reviewing the file to maintain accuracy and compliance with the client's billing guidelines. There is heavy follow-up with the client, as well as with the partners and assistants.
Responsible for coordination and resolution of E-billing issues for assigned clients.
Ensure timely and helpful communications are being sent to appropriate parties where the data needed to resolve an issue is fully identified and communicated efficiently and effectively.
Proactively monitor E-billing progress including status reporting in E-billing systems, work-in-progress, client, matter and timekeeper set-ups, and other key process aspects.
Ensure that all E-billing issues, including deductions, are monitored and resolved timely and provide submission and problem-solving assistance where needed.
Collections
Responsible for managing the collection process for all assigned clients. This includes preparation of inventory emails, regular review of outstanding A/R, consistent follow up with responsible partners or assistants, understanding/documenting partner preferences and methods, consistently updating firm databases with partner responses, monitoring E-billing systems and reporting as needed.
It is critical that follow up requests to partners take into account previous communications and responses, to minimize repetition and create confidence in the collection process.
Qualifications:
Prior billing experience, preferably in a law firm environment.
A college degree is preferred; college courses in accounting, business or related field are a plus.
Must have the ability to effectively communicate with all levels of personnel, have excellent attention to detail and the ability to work well under pressure.
Position requires outstanding written and verbal communications skills, excellent organizational skills and the ability to strategize, multi-task and prioritize.
Ideal candidate has an exemplary customer service mindset and is highly motivated.. An ownership mentality, a commitment to proactive communication and exceptional follow through skills are absolutely essential for success in this position.
Must have strong technology skills (strong Excel skills required), including third party E-billing software and an ability to leverage technology in work processes. EbillingHub experience and knowledge of Elite is preferred.
Candidate must be very flexible and highly committed to quality, customer service, teamwork and supporting Firm and department goals in a fast-paced environment.
Many of our job openings can be viewed at **********************************************
Billing Clerk I
Account representative job in San Jose, CA
Gardner Health Services is currently recruiting to fill the a Billing Clerk I position. This is a full-time 40 hour/week position based out of Gardner's corporate office located in Downtown, San Jose, California. Under the direct supervision of the Sr. Billing Manager, the Billing Clerk I position performs specialized clerical duties related to the management of patient accounts receivable. The ideal candidate will be detail oriented, highly organized and have ability to work both independently and as part of a team.
This recruitment will remain open until filled. Applications will be reviewed on a first come first serve basis. Apply now!
Minimum Qualifications:
The minimum qualifications of this position is listed below. An equivalent combination of education and experience may be considered.
High School diploma or GED.
Heavy data entry experience.
Good computer skills with knowledge of excel and word a plus.
Must possess basic math skills.
Possession of a valid California driver's license and proof of current automobile insurance.
*If selected, other documents and certifications may be required as part of the hiring and credentialing process*
Compensation:
Compensation and level of position placement will be determined based on relevant experience and education.
Billing Clerk I: $23.72 - $27.49 Hourly
PLEASE SEE ATTACHED FOR THE FULL JOB DESCRIPTION
Working at Gardner Health Services
Employees at Gardner Health Services define the meaning of community service. Gardner employees are passionate about helping people in the community of which they are a part. Staff members are deeply valued both by the community in which they serve, their fellow colleagues, and company administration. A strong sense of teamwork, empathy, and dedication exists amongst Gardner staff that truly embodies what health care professionals should be. Gardner Health Services takes tremendous pride in seeing the growth and professional advancement of its employees. Employees enjoy a healthy work/life balance and a commitment to diversity and inclusiveness. Additionally, job security is excellent and has led to longtime retention of Gardner personnel. Whether you are new to the healthcare industry and looking to get exposure to a possible career in healthcare or a seasoned veteran who wants to make an impact in the community, Gardner Health Care has a position for you.
Gardner Health Services offers market competitive salaries and an excellent benefits package for eligible employees, including minimal out-of-pocket expenses for health, dental and vision insurance for an entire family. Also included is 401(K) profit sharing contributions, life insurance, an employee assistance program, annual education reimbursement, and a generous paid time off and holiday leave bank.
Who We Are
Gardner Health Services is a dynamic and progressive company dedicated to providing the best healthcare services with a community-oriented approach. Gardner's mission is to provide high quality, comprehensive medical and mental healthcare, including prevention and education, early intervention, treatment and advocacy services which are affordable, respectful, culturally, linguistically and age appropriate.
Compromised of 10 various clinics with locations in the Bay Area of California stretching from Gilroy to Atherton and focused in the San Jose area, Gardner's services are strategically located to ensure adequate coverage in the region and areas with the highest needs. Gardner provides a full range of medical services including pediatrics, dental and vision care as well as a robust program dedicated to mental and behavioral health. Gardner Health Services and its staff are deeply engrained in the community in which they serve and continually strive to go above and beyond to take care of the community and its members.
Gardner Health Services is an equal opportunity employer
Auto-ApplyMedical Billing Specialist
Account representative job in San Jose, CA
About Us:
At Vertu Agent, we are a high-performance, client-focused firm operating across several industries. We combine innovation, professionalism, and collaboration to deliver exceptional service. Our teams are empowered with the resources, training, and autonomy to exceed client expectations while growing professionally.
Our Culture:
We prioritize excellence, accountability, and continuous learning. Our environment is collaborative yet results-driven, celebrating initiative, problem-solving, and high-impact contributions. Top performers are recognized, mentored, and given opportunities to take on leadership responsibilities.
About the Role:
We are seeking a skilled Medical Biller & Coder with 2-5 years of experience accurately coding diagnoses and procedures, submitting claims, and managing billing workflows. The ideal candidate is highly detail-oriented and proficient in medical coding standards.
Key Responsibilities:
Code medical diagnoses and procedures using ICD-10, CPT, and HCPCS.
Submit claims and follow up on unpaid or rejected claims.
Maintain accurate financial records and reconcile accounts.
Communicate with insurance companies and providers regarding claims.
Ensure compliance with HIPAA, billing regulations, and industry standards.
2-5 years of medical billing and coding experience.
Certified Medical Biller/Coder preferred.
Proficiency with billing software and EMR/EHR systems.
Exceptional attention to detail and organizational skills.
Strong communication and problem-solving skills.
Billing Specialist - Billing Department
Account representative job in San Francisco, CA
The Billing Specialist is responsible for managing HealthRIGHT360's clinical database/billing system, including e-Clinical works (ECW) or any other future EMR's reconciling insurance claims and tracking UDC's/UOS for HealthRIGHT 360's medical contracts.
Key Responsibilities
Billing Responsibilities: Under the supervision of HealthRIGHT360's Revenue Cycle Manager Manager, the billing specialist is responsible for accurate and timely scanning of EFT's, checks, EOB's, claim Inquiries, denials, RTD's and correspondence to PMG or other entities. The position is responsible by obtaining any additional information that may be needed to complete claims (Dx codes, CPT codes, note signatures, etc). Maintain and ensure proper coding for encounters including updates of ICD-10 and CPT codes.
Bank Statement Reconciliations. Weekly Reconciliation the front desk cash logs, co-payments, and deposits to EMR and turn into fiscal. Along with the Revenue Cycle Manager and Directors of Operations investigate, post, and manage EMR payments and deposit into bank.
Under the direction of the Revenue Cycle Manager develop and manage electronic billing system by inactivating and adding new/discontinued CPT and ICD10 codes, updating the Federal Poverty Level, Sliding Scale Fees and Charges on an annual basis.
Regular management of HealthRIGHT 360's Medical Program's funding sources, including Medi-Cal, Medicare, Family PACT, Managed Care and Commercial Insurances.
Daily management of Return to Clinic (RTC) errors.
Daily processing of clinic/billing mail and work with PMG and Internal billing department to process ACH, remits, etc. and scan/upload to appropriate folders for processing.
Under supervision of the Revenue Cycle Manager process patient refunds as necessary.
Billing Credentialing:
Notify PMG of all termed/hired employees. Obtain all provider materials needed for credentialing providers with all payer sources. Work with PMG on outstanding AR.
Compliance Responsibilities: Ensure clinic stays in compliance with billing requirements (i.e. Medi-Cal/Medicare/HRSA compliance).
Assist Medical Records department in providing billing records for patients upon request.
Customer Service: Work directly with patients and Revenue Cycle Manager to address patients concerns or billing or statement concerns. As requested work with patients to explain the breakdown of fees and collect payment.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Education and Experience Required:
Associates Degree in related field.
Certificate in Medical Terminology or Billing and Coding.
2+ years of experience in accounting or billing department.
Strong verbal communication.
Proficient in Excel.
Strong attention to detail.
Excellent time management skills.
Ten key experience.
Data entry experience.
Experience using billing software; eCW, Epic, and ClaimRemedi preferred.
Desired:
Bachelor's Degree in Accounting or related field
Background Clearance Required:
Must not be on active parole or probation
Knowledge Required:
Excellent command of spreadsheet applications.
Culturally competent and able to work with a diverse population.
Strong proficiency with Microsoft Office applications, specifically Word, Excel, Outlook and internet applications.
Skills and Abilities Required:
Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
Professionalism, punctuality, flexibility and reliability are imperative.
Excellent verbal, written, and interpersonal skills.
Integrity to handle sensitive information in a confidential manner.
Action oriented.
Strong problem-solving skills.
Excellent organization skills and ability to multitask and juggle multiple priorities.
Outstanding ability to follow-through with tasks.
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
Strong initiative and enthusiasm and willingness to pitch in whenever needed.
Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.
Desired:
Bilingual.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
Auto-ApplyBilling Clerk
Account representative job in Watsonville, CA
Salud Para La Gente (SALUD) provides high quality, comprehensive and cost-effective medical, dental, behavioral health, optometry and other services to underserved, low-income communities in the Monterey Bay area, including Santa Cruz and Monterey Counties. SALUD began in Watsonville in 1978 as a storefront free clinic, and became a FQHC (Federally Qualified Health Center) in 1992. With four health center sites, satellite and school-based health centers and over 400 employees, we provide high quality services to patients of all ages.
We offer a competitive salary and benefits package and a collaborative culture that values excellence, achievement, innovation and compassion.
We are seeking an experienced Billing Clerk to process assigned super bills and perform other billing functions. This position requires the ability to perform detailed work in a consistently accurate and timely manner. The ideal candidate will embrace our mission, vision and values, and demonstrate sound independent judgment and think independently and analytically.
The selected candidate will possess knowledge of basic and computerized accounting procedures, especially relating to billing of health insurances and state programs.
Responsibilities include, but are not limited to, the following:
Consistently adheres to SPLG's communication guidelines and expectations with patients, peers, and supervisors.
Collaboratively works with patients through SPLG's communication guidelines to positively affect their health outcomes.
Enters, reviews, and makes necessary changes to all patient registration information in the practice management system in accordance with established procedures. Ensures that all matters related to patient account information are handled confidentially, effectively, efficiently and in accordance with regulations and contracts.
Researches and answers any questions regarding account balances, bills, or correspondence on a patient's account in a timely and professional manner and with regard to patient confidentiality.
Using proper phone etiquette answers incoming calls courteously and professionally.
Maintains expertise in registration and charge posting in all Salud's specialties and sub-specialties for all payers.
Provides administrative expertise and technical assistance to the Patient Service Coordinators as required for financial and insurance issues.
Processes Salud's encounters/claims:
Reviews all encounters. If errors are found, responsible to coordinate with clinical support staff and providers to make corrections in order complete a timely daily close.
Runs unresolved encounter reports that require monitoring and action on a daily basis, and follows up with the appropriate person(s) in an effort to resolve outstanding encounters and claims.
After final review of encounters, prepares the batch for electronic submission.
Coordinates with fellow billing clerks to finalize electronic encounter/claim submission.
Maintains a log identifying all errors found while processing encounters. Reviews daily to identify patterns. Reports information monthly to Lead, Supervisor or Manager.
Reviews health insurance claim to ensure accuracy of payment, denial, rejection received based upon contracts on file, payer guidelines and Salud's policies/procedures.
Processes Salud's aged receivables and claim denials:
Runs all reports that require monitoring of claims with appropriate entity in an effort to collect outstanding claims following Salud's policies and procedures.
Coordinates required coding changes that may impact payment of a claim in the practice management system.
Maintains all paper correspondence including Explanation of Benefits from Insurance Companies organized and filled on a weekly basis.
Reviews health insurance claim to ensure accuracy of payment, denial, rejection received based upon contracts on file, payer guidelines and Salud's policies/procedures.
Works in coordination with Patient Account Receivable to ensure accurate payments are received. Follow up on all denials received to resubmit accurate data.
When applicable Billing Clerk may participate in individual or group meeting/trainings related to billing or revenue cycle practices.
Provides office support and back-up for the billing department functions as needed, such as posting charges, prepares claims for billing and completing electronic billing batches.
Coordinates with clinical staff (Providers, Support Staff and Front office staff) via tasks, phone, email or in person the following corrections:
Registration
Missing charges
Missing Forms (related to billing)
Diagnosis codes
CPT, CDT, HCPCS codes
Informs patients of Clinic policies regarding minimum payment requirements and financial arrangements such as sliding fee scales and payment contracts.
Advises the Finance Department/CFO regarding all parties with outstanding balances to assist in determining which accounts are appropriate for payment plans or write-off.
If requested, will research or produce billing related reports for Finance Staff.
If requested, will collaborate with Data Systems staff to provide billing expertise to assist with the production of billing related reports.
Analyzes current flow and provide suggestions for workflow improvement.
Maintains effective working relationship with a diverse employee, patient and business population.
Performs all duties with high degree of accuracy
20. Performs billing related administrative tasks as needed to support the clinic operation including faxing, scanning or sending patient financial records for subpoenas or patient requests.
21. Collects delinquent accounts by establishing payment arrangements with patients, monitoring payments; following up with patients when payment lapses occur.
22. Adheres to the SPLG Mission, Vision, and Values, Standards of Conduct and HIPPA principles.
23. Performs other duties as assigned.
Requirements
MINIMUM QUALIFICATIONS:
High School Diploma
Two years of health insurance billing experience, preferred.
One year experience working with the following state programs and rules:
MediCal
Medicare
Child Health Disability Program (CHDP)
Family Pact
Commercial Insurances
Every Woman Counts (EWC)
Managed Medi-Cal
Bilingual Spanish/English.
One year experience with standard ICD-10 medical and dental coding (experience to have occurred within the past four years).
Completed/Passed Medical Terminology Course.
Excellent customer service skills (for both internal and external customers) is required.
Possession of a valid California Class C Driver's License or must be able to provide suitable transportation. Transportation between sites may be required.
** Individuals hired on or after March, 2018, who have not successfully taken a Medical Terminology class (to be confirmed by proof of taking and passing class with a grade of “C” or better) will be placed at the Billing Clerk scale that was in effect prior to March, 2018. They will have nine (9) months to successfully complete the class with a grade of “C” or better and they can use the Education Career Development money to pay for the class.**
PHYSICAL DEMANDS:
Standing, walking, sitting, typing, reaching, bending, moving and/or lifting up to 50 pounds.
SALARY & BENEFITS
Salary Range: $21.16 - $26.37 per hour; with Medical Terminology the range is $23.95 - $29.84 per hour
Benefits: available to all regular Salud employees working 24+ hours per week. Part-time employees may receive some benefits on a pro-rated basis.
Medical, Dental, Vision, and Life Insurance Plans
Paid Time Off (PTO): 19 days per year
Paid Holidays: 12 per year
401(k) Retirement Plan with employer contribution
Voluntary Long-Term Disability
Additional Information:
Employees on temporary assignments are eligible for holiday pay and California sick pay, both pro-rated based on hours worked.
On-call employees are eligible for California sick pay, pro-rated based on hours worked.
**Salud is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Salud is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Salud Human Resources Department, [************, and ***************].
Salary Description $21.16 - $26.37
BILLING CLERK
Account representative job in Redwood City, CA
ORGANIZATION The mission of Ravenswood Family Health Network (RFHN) is to improve the health of the community by providing culturally sensitive, integrated primary and preventative health care to all, regardless of ability to pay or immigration status, and collaborating with community partners to address the social determinants of health.
POSITION SUMMARY
Under direct supervision, the Billing Clerk is responsible for the preparation and submission of billing for all payers including self-pay patients, public program, and private third-party insurance. Additionally, conducts accounts receivable reviews and follows up on all unpaid accounts to ensure prompt payment.
DUTIES AND RESPONSIBILITIES
To be performed in accordance with RFHN Policies and Procedures
* Reviews assigned encounter forms for accuracy and completeness before claims submission.
* Returns incomplete forms to the appropriate clinical staff for correction.
* Reviews batches of charges entered for errors prior to submitting.
* Processes billing for services to all payors, including submission of electronic claims for public programs, hard copy claims on HCFA 1500s and UB 04s for private insurance, and hard copy statements for self-pay patients.
* Maintains backup of original documentation, including encounter forms, copies of statements, and correspondence available for audit, upon request.
* Receives remittance advices for third party billing; sends checks to accounting for deposit; reconciles remittance advices and posts payments in a timely manner to ensure cash flow.
* Researches denials, unpaid or partially paid claims, and re-bills weekly to ensure prompt payment.
* Attends training seminars sponsored by the State or other payors to keep up-to-date on billing and eligibility issues.
* Responds to/answers all calls regarding patient accounts and billing questions.
* Develops payment agreements with patients as outlined in the Billing and Collections Policy.
* Uses templates and work-flow documentation tools effectively to ensure that encounters are completely documented as well as enabling the collection of data for statistical reports.
* Attends meetings and participates in committees as requested.
* Other duties as assigned and requested.
Collections Specialist
Account representative job in San Jose, CA
At CommonWealth, we serve the financial needs of more than 40,000 people who live or work in Santa Clara County. We are seeking candidates who share our value and commitment to building stronger communities through financial health - one member at a time. In addition to a competitive base salary, our compensation package includes:
13 paid holidays
17 days of Paid Time Off (PTO) during first year of employment
Up to 2% discounts on loans--including first mortgages*
401(k) Plan with Company Match`
Medical, dental, vision insurance
Long-term disability insurance
Life insurance
Voluntary insurance
Employee assistance program
Financial Wellness benefits and resources
Tuition reimbursement and more
We are currently accepting applications for a Collections Specialist based in our San Jose Corporate Office.
As a Collections Specialist, your major responsibilities will include:
Controlling delinquent loan accounts.
Collecting delinquent loan payments and minimizing loss.
Responsible for the management and control of assigned collections queues.
Contacting delinquent accounts, taking appropriate actions as deemed necessary to bring accounts current. Analyzing financial situation of delinquent borrowers and using skip tracing tools to assist in locating delinquent members. Thoroughly documenting all collection activity within the collection notes.
Reviewing and recommending delinquent loans for extension or workout options in accordance with policies and standards.
Our ideal candidate will possess excellent knowledge of collections policies, procedures, and practices. Excellent written and verbal communication skills in addition to a professional appearance and demeanor are a must. Working knowledge of Word, internet use for skip tracing source. A minimum of one to two years' related collections experience is required. Previous collections experience in a credit union or financial services environment is a plus. Bilingual (Spanish/English) preferred.
Pay Range: $26.50 - $33.00/hour; based on skills and experience.
For immediate consideration, apply today!
CommonWealth is an Equal Opportunity Employer
Billing Specialist I
Account representative job in Oakland, CA
Who
we
are
La
Clnica
de
La
Raza
is
a
community
based
health
center
committed
to
providing
culturally
appropriate
high
quality
and
accessible
health
care
to
the
diverse
communities
of
the
San
Francisco
Bay
Area
We
have
spent
over
40
years
advocating
for
and
creating
a
health
home
for
the
many
that
have
been denied access to care As health care activists we are dedicated to making sure individuals who do not have health coverage get the same level of quality healthcare as those who have it From our genesis as a community health center in 1971 we understood that we cannot heal our communities without also addressing the economic and social factors that affect health Many times this requires that we go outside and provide services in other settings to build the bridge that links individuals to our health center for preventive and primary care Over 90000 individuals come to La Clnica because it is a welcoming place that addresses the whole person coordinating and connecting them to a broad network of services to improve and maintain their health and well being While we are still known for our activism and spirit of social justice we are also proud to have grown into a sophisticated provider of primary health care services with 35 sites across Alameda Contra Costa and Solano counties Join a winning team As a Billing Specialist you will be responsible for the maintenance of a major portion of a complex billing operation; assuring that all information on claims submitted to payors is correct You understand individual payors and work claim denials to assure that all claims are paid You will thrive on the challenge of accepting ownership for accomplishing new and different tasks while exploring opportunities to add value to your job Major Areas of Responsibility include but are not limited to Claim Submission Maintain work operations for billing payers by following policies and procedures and identifying compliance issues Maintain quality results by following set standards for billing and collection procedures and activities Perform general clerical duties as required This role involves a considerable amount of computer work Claim Denial Management Work with Billers to make sure all information on claims is correct prior to submission Audit the most complex patient claims for arithmetical accuracy legibility and compliance with program billing requirements Understand complex reimbursement arrangements and is able to follow up with payors by working to assure that all claims are paid Identify areas to improve claim submission data to reduce claim denials Work to reduce Accounts Receivable by improving accuracy of claims and reducing claim denials PatientPayer Statements & Collection Secure outstanding balance payments for care of patients by posting adjusting balancing and sending regular statements Collect delinquent accounts by establishing payment arrangements with patientspayors; monitoring payments; following up with patients when payment lapses occur Respond to patientpayor questions about claims and resolves billing issues Protect the organization by keeping collection information confidential Minimum Job Requirements Knowledge Knowledge of Health care third party reimbursement programs; such as Medicare Medi Cal or private insurance Knowledge of the methods and practices of billing accounts receivable and collection Knowledge of modern office methods and equipment Abilities Ability to prepare financial reports and maintain ledgers and journals Ability to interpret billing policies and procedures for various programs Ability to independently carry out varied responsible billing assignments Ability to solve problems and resolve conflicts Ability to work across cultures and demonstrate support of diversity equity and inclusion Ability to work across cultures and demonstrate support of diversity equity and inclusion Other Certifications and Experience Requires high school diplomaequivalent Three years or more of full time experience performing medical billing or medical accounts receivable functions Excellent communication skills; must be able to work in a team environment Excellent customer service skills
Billing Specialist
Account representative job in Oakland, CA
They made it easier for me to live, breathe, eat, and stay clean. Without them, Id be waiting somewhere, waiting for someone to give me a chance to live... Client
What You Will Do to Change Lives The Billing Specialist is responsible for all billing-related tasks including collection of billing data, data entry into County IRIS, running reports, and reconciliation of data.
Shifts Available:
Full-Time: 9:00 AM 5:30 PM | Monday Friday
What You Bring to the Table (Must Have):
One (1) year of general office experience
High school diploma or a G.E.D.
The ability to work with minimum supervision, set work priorities, and function as a self-starter
This position is contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, passing applicable criminal background clearances, excluded party sanctions, and degree or license verification
If the position requires driving, a motor vehicle clearance and proof of auto insurance is required prior to hire. Additional regulatory, contractual, or local requirements may apply
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply
Working Place: Oakland, California, United States Company : 2025 July 17th Virtual Fair - TELEPORT
Construction Billing Specialist
Account representative job in Walnut Creek, CA
* Set up new projects in Spectrum, HeavyJobs, and Nice Touch. * Set up estimated cost by phase, Accounts Receivable by line item, and subcontractor payables in Spectrum. * Ensure accuracy and completeness of Extra Work billings in Nice Touch and ICAS.
* Review all project specific subcontracts and PO's for accuracy.
* Understand Preliminary Lien and Release procedures.
* Produce monthly Customer Billings.
* Track and provide Project Manager with pending Change Order issues.
* Compare subcontractor invoices against Pay Estimate, input and route subcontractor payment to Project Engineer and Project Manager for payment approval.
* Review and forward Subcontractor Extra Work/Time & Material invoices.
* Aggressively pursue past due Accounts Receivable on projects.
* Provide monthly reports to Project Managers including job cost, Accounts Receivable, Accounts Payable, and profit/loss analysis.
* Provide project compliance forms as needed (i.e.: monthly DBE forms, releases certified payroll, etc.).
Automotive Accounts Receivables/deposits
Account representative job in San Jose, CA
Capitol Nissan is looking for professionals to join our growing team. We provide on the job training and a welcoming family friendly environment. As an accounts Receivables you will help our team by accurately performing basic data entry and accounting tasks.
:
This job description does not constitute the complete responsibilities for this position.
A/R clerk ensures accuracy of accounting needs on a weekly-monthly and annual basis
handle financial Records
Daily Deposits
Timely record keeping of accounting information to our inventory
Prepare customer receipts
Call vendors for our payments
Reconcile receivables schedules
Maintain Petty cash flow
Send monthly invoices
clean cash sales and AR schedules
Maintain reconciled Daily deposit
Job Requirements
Automotive Business office experience (minimum 1+ Years)
Strong computer skills
Strong communication skills
Time management skills
Problem solving Skills
Professional and on Time
Deal with confidential information discreetly
Compensation
Competitive pay based on Automotive Experience
Kaiser Medical
Dental and Vision
401K
Paid Vacation
Direct Deposit
In job Promotions/ Advancement
Professional friendly environment
Paid sick days
Exclusive Vehicle Purchase Programs for both employees and Family members
Exclusive vehicle servicing discounts
We are an Equal Opportunity Employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Lead Water Distribution and Collection Specialist
Account representative job in San Jose, CA
Under general supervision, the Lead Water Distribution and Collection Specialist performs the full range of skilled, journey-level plumbing work involved in the installation, maintenance, modification, inspection, and repair of mechanical plumbing systems and fixtures related to water, gas, oil, steam, sewage, fire prevention, and refrigeration systems including automated systems. The position provides lead work direction to skilled, semi-skilled, and unskilled workers in the plumbing trade and ensures work meets safety, compliance, and operational standards.
The incumbent's primary responsibility is leading potable and recycled water distribution and collection system operations across campus, including monitoring, testing, and chemically treating water systems to maintain quality and compliance. The role includes performing backflow prevention device testing, cross-connection control, and ensuring regulatory adherence through documentation and preventive maintenance activities.
Additional duties include estimating labor and materials for plumbing projects, maintaining shop tools and equipment, inspecting contractor work, using computerized maintenance systems for record-keeping, and ensuring work meets applicable codes and standards. The incumbent collaborates closely with other trades within Facilities Development and Operations to maintain the reliability and safety of the university's utility systems.
Key Responsibilities
* Provide lead work direction to skilled, semi-skilled, and unskilled staff in plumbing and water distribution operations; assign, monitor, and inspect work for compliance with codes, standards, and safety requirements
* Perform the full range of skilled plumbing work, including installation, modification, repair, and maintenance of mechanical plumbing systems for water, gas, oil, steam, condensate, sewage, fire prevention, and refrigeration
* Lead and perform maintenance, testing, and repair of potable and recycled water systems; monitor, test, and chemically treat water to maintain compliance with health and safety standards
* Conduct backflow device testing, recordkeeping, and maintenance; perform recycled and potable water cross-connection testing and corrective actions per regulatory standards
* Perform routine inspections, troubleshoot plumbing systems, and complete repairs to ensure reliability and water quality
* Estimate cost, labor, and materials; coordinate with other trades and contractors to ensure efficient and compliant project execution
* Follow established safety procedures, maintain required certifications, and ensure adherence to Cal/OSHA, state plumbing codes, and university safety policies
* Maintain detailed maintenance and testing records, document as-built changes, and prepare standard reports using computerized maintenance management systems (CMMS)
* Communicate effectively with campus constituents to address plumbing service needs and ensure timely resolution of issues
Knowledge, Skills & Abilities
* Thorough knowledge of the methods, materials, tools, and equipment used in the plumbing trade and water distribution systems
* Working knowledge of effective supervisory and work coordination practices
* Thorough understanding of applicable state and federal health and safety codes, including California State Plumbing Code and Division of Industrial Safety orders
* Ability to lead, instruct, and coordinate the work of a small crew
* Ability to read, interpret, and work from blueprints, plans, and specifications
* Skill in estimating time, materials, and labor for plumbing projects
* Ability to maintain records and prepare standard and complex reports
* Strong problem-solving and troubleshooting skills with the ability to analyze and respond appropriately to emergency situations
* Ability to operate and maintain a variety of hand and power tools, testing instruments, and water treatment equipment
* Proficiency with computerized maintenance management and building automation systems
* Strong interpersonal and communication skills; ability to foster a positive, respectful, and customer-focused work environment
* Ability to take initiative, organize and prioritize work effectively, and meet deadlines with minimal supervision
* Commitment to workplace safety, sustainability, and continuous improvement
Required Qualifications
* These abilities normally would be acquired through any combination of progressively responsible training and experience which demonstrates achievement journey-level skills equivalent to that acquired through completion of a standard plumber's apprenticeship program
* One to two years of experience as a journey-level plumber that included work coordination responsibilities
* Possession of a valid California Driver's License and driving record that allows for the operation of any vehicle or equipment required for the position
License
A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations.
Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses.
Preferred Qualifications
* Possession of backflow prevention assembly testing credential
* Possession of cross-connection specialist credential
* Possession of Water Distribution or Treatment Operator credential (Grade 2 minimum)
* Experience leading groups of skilled, semi-skilled and unskilled trades people
* Experience with a public water system (PWS)
Compensation
Classification: Lead Plumber
Anticipated Hiring Range: $7,551/month - $8,014/month (Step 7 - Step 10)
CSU Salary Range: $ 6,705/month - $ 9,768/month (Step 1 - Step 20)
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Application Procedure
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
* Resume
* Letter of Interest
All applicants must apply within the specified application period: October 17, 2025, through November 2, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Work Schedule
Selected candidates will be placed in one of the following shifts based on operational needs.
Monday - Friday, 7:30 a.m. to 4:00 p.m.
Contact Information
University Personnel
*************
************
CSU Vaccination Policy
The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************.
Additional Information
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************.
Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.
Equal Employment Statement
San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Advertised: Oct 17 2025 Pacific Daylight Time
Applications close:
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