Customer Service
Account representative job in Burbank, CA
We are seeking an experienced, hands Customer Service Representative for an amazing company! This pivotal role, resolving complex customer issues, and ensure seamless experience for every client we serve. You'll act as a key liaison between customers, internal departments, and team members,continuously improving processes to uphold the highest standards of service. This is an exciting opportunity for a team-oriented leader ready to make a lasting impact in a fast-paced, growth-driven environment.
Team Supervision & Support
Lead, mentor, and support a team of customer service representatives
Monitor individual and team performance, providing real-time feedback and coaching
Assist in onboarding, training, and developing new team members
Foster a positive, accountable, and collaborative team culture
Customer Issue Resolution
Handle escalated customer concerns and complex service inquiries
Ensure prompt and professional resolution of customer issues
Uphold a customer-first approach in all interactions
Performance Monitoring & Reporting
Track and analyze key metrics such as order accuracy, response time, and customer satisfaction
Identify trends and areas for improvement, and implement corrective actions when needed
Communication & Cross-Functional Collaboration
Collaborate with Sales, Operations, and other departments to resolve issues and streamline communication
Clearly communicate policy updates, process changes, and service improvements to the team.
Core Competencies:
Excellent communicator and team player
Self-motivated, organized, and able to juggle multiple priorities
High level of integrity and interpersonal skills
Process-oriented mindset with a focus on continuous improvement
Results-driven and accountable
Education & Experience:
Minimum 2 years experience in Customer Service or Sales Support within a manufacturing setting
Minimum 2 years experience in retail or food service distribution??is highly preferred
Proven experience handling escalated issues and team supervision is a must
College Degree highly preferred
Benefits:
Benefit offerings include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Pay: $22.00 - $25.00 per hour
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to??
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Pay Details: $22.00 to $25.00 per hour
Search managed by: Michelle Schiller
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Service Representative
Account representative job in Vernon, CA
Salary: Up to $60,000-$65,000 DOE
We are seeking a motivated Customer Service Representative to join a growing direct-to-consumer (DTC) brand. This is a fantastic opportunity for someone looking to build their career in customer service, with room for growth within the company. Experience in fashion is not required - we welcome candidates from diverse backgrounds.
Responsibilities:
Provide exceptional customer support across multiple channels, ensuring timely and accurate responses.
Manage orders, returns, and inquiries through Shopify and internal systems.
Utilize PC and Excel to track orders, update records, and maintain customer data.
Collaborate with internal teams (Operations, Marketing, and Fulfillment) to resolve issues and improve the customer experience.
Identify trends and escalate recurring issues to improve processes and customer satisfaction.
Assist with product launches, promotions, and seasonal campaigns by supporting customer inquiries and order management.
Generate reports to track customer interactions, order fulfillment, and returns.
Maintain knowledge of products and services to provide accurate information and guidance to customers.
Support internal projects and initiatives that improve operational efficiency and enhance the customer experience.
Qualifications:
Strong communication and problem-solving skills.
Comfortable using Shopify, PC, and Excel (or similar tools).
Highly organized, detail-oriented, and able to manage multiple tasks.
Positive attitude and willingness to learn; experience in fashion or retail is a plus but not required.
What We Offer:
Competitive salary up to $60-65K DOE.
Growth opportunities within a dynamic DTC company.
Supportive, team-oriented work environment.
Account/Refund Follow Up Respresentative
Account representative job in West Covina, CA
Must Haves:
2+ years of experience with billing and/or collections on the professional side
Experience with insurance payments
Strong knowledge of reading explanation of benefits (EOBs)
High School diploma
Plusses:
Experience using Epic EMR system for billing/collections
Day to Day:
A client is looking for an Account Follow Up Representative to support their Refund Specialty department in Irwindale, CA. The department in undergoing a cleanup objective to clear and resolve old credit balances, which will be focusing on balances from 2023, 2024, and early 2025. In this role, this person will be working from an excel spreadsheet looking at overpayments from charge lines and research if they are valid or not. They will be confirming if payments and adjustments are posted correctly and verify the order of insurances to see if/ensure they are accurate. They will also be issuing refunds or performing offset initiations (prompting the payers to pay back the money, opposed to cutting a physical check). This practice works with all types of insurances: HMOs, PPOs, MediCare, MediCal, and Workers Comp. We're seeking a candidate with experience in professional billing and collections, including a solid understanding of explanation of benefits (EOBs) and insurance payment processes. The ideal individual will demonstrate exceptional customer service skills, maintain a positive and professional attitude, and be reliable and committed to a full 40-hour work week.
Team Dynamic/Environment:
This role is based onsite at the Rivergrade office in Irwindale, CA, where the selected candidate will work alongside two other contractors hired for the same team. While three additional team members are based remotely in Chicago, the candidate will have in-person support from their manager and supervisor, who are also located at the Irwindale office. The office houses approximately 80 staff members from various billing and collections teams, creating a collaborative and dynamic work environment.
Customer Service Representative
Account representative job in Irvine, CA
For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Schedule/Compensation Details: Attractive hybrid work solution that offers the best of both worlds
Office Rotation: Tuesday/Thursday & every other Friday
Must live in commutable distance to Irvine, California
Work from Home Rotation: Monday/Wednesday & every other Friday
Competitive pay rate- $26
Why should you apply:Medical and dental benefits
Opportunity to gain valuable experience.
Enjoy a positive and supportive work environment.
Paid training to ensure you have the skills & knowledge to succeed.
What's a typical day as a Customer Service Representative? You'll be:
Processing product complaints through queues and other communication channels.
Maintaining a positive experience while investigating complaints in a timely and courteous manner.
Accurately updating databases with pertinent details & product information.
Escalating issues based on severity to appropriate levels as needed.
Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints.
This job might be an outstanding fit if you:
Have a high school diploma or equivalent.
Have at least 6 months of customer service experience
Have strong problem- solving and organizational skills.
Are able to work in a fast-paced environment.
Are able to work a hybrid work schedule comprised of weekly office & remote requirements.
What happens next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Acerca de kelly
El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.
Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
Veterinary Sales Representative -Flex Time (12 days/mo)
Account representative job in Orange, CA
Pharmaceutical Sales Representative - Veterinary - Flex Time (12 days/mo)
Promoveo Health, a leading Pharmaceutical Sales recruiting, and contract sales company has an outstanding position representing one of our strategic clients. Our client is a rapidly growing organization with a very strong presence in the Veterinary Medicine field.
This is a position where you will be a W2 employee of Promoveo Health.
The Veterinary Sales Representative will be responsible for revenue growth within your specified geographic region. You will be accountable for a sales revenue plan in the clinical (office based) markets. This role requires strong account management and selling skills, as you will be the selling interface between the accounts and the company.
The ideal candidate will have:
· 5+ years of Veterinary Pharmaceutical Sales either on the Pharmaceutical or Distributor side
· Clinical experience calling on Veterinary Practices in this market
· Experience calling on and existing relationships with Vets in the area
· Excellent interpersonal, communication, teaching and negotiation skills
· BS Degree in related discipline
Job Expectations:
·Part time position with high management visibility and performance expectations.
· Travel - You will be home every night- no overnight travel is required!
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Customer Service Representative
Account representative job in Anaheim, CA
JOB RESPONSIBILITIES:
Include the following. Other duties may be assigned. The order of the duties listed does not represent the importance and/or percentage of time dedicated to each duty.
• Promote positive customer relations with customers and coworkers.
• Answer 100+ routine and non‐routine customer calls daily.
• Acquire a working knowledge of our database.
• Communicate with a variety of people across various levels within the organization.
• Make suggestions on improving/streamlining workflow processes and enhancing profitability.
• Develop a strong teamwork ethic.
• Consistently meet established productivity, schedule adherence, and quality standards.
• Quickly and accurately identify/assess individual needs and take action to satisfy those needs.
• Provide information about products and services.
• Maintains customer records by updating account information.
• Follow communication procedures, guidelines, and policies.
• Resolves service problems by clarifying the customer's complaint, determining the cause
of the problem, selecting and explaining the best solution to solve the problem, and expediting.
correction or adjustment; and following up to ensure resolution.
• Provide face-to-face customer service with walk-in customers.
• Must follow all company rules and procedures.
• Ability to deal with customers in a courteous, polite, and professional manner always.
• Other duties as assigned.
EDUCATION & EXPERIENCE:
• High school diploma or general education degree (GED)
• Customer Service Experience a plus
• Bilingual Spanish a plus
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud.
Customer Service Representative
Account representative job in Los Angeles, CA
We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs.
Responsibilities
Create a welcoming and polished experience for employees, clients, and guests.
Deliver responsive, high-touch customer service in person, by phone, and through digital channels.
Collaborate with teammates to share responsibilities and maintain seamless operations.
Partner with other departments to direct inquiries and resolve issues efficiently.
Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination.
Safeguard sensitive and confidential information with the highest level of discretion.
Qualifications
At least 3+ years of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
A customer-first mindset, with the ability to handle requests thoughtfully and professionally.
Initiative and sound judgment to manage situations independently when needed.
Customer Service Representative
Account representative job in Irvine, CA
Specialized Recruiting Group, Irvine is seeking a Customer Service Representative for a third-party logistics firm specializing in the medical device industry. This is a permanent, evaluation hire, career opportunity in the Irvine, CA area. Base compensation starts at $21.00 to $26.00/hour.
Responsibilities
Processing inbound calls from internal and external customers
Providing customer support for medical devices and consumer electronics
Researching information requests
Data entry
Requirements
Medical device and or logistics industry experience
Previous office-based customer service experience
Excellent English communication skills (spoken and written)
College degree a benefit but not mandatory
Professional, positive and friendly personality
Intermediate Word, Excel and Outlook ability
At Specialized Recruiting Group, our team of employment professionals is deeply connected with local businesses that are actively hiring, giving you a competitive edge in your job search. Whether you are seeking a full time position or a contract role, our experts are here to help at no cost to you. Enjoy personalized support and access to exclusive job opportunities when you partner with Specialized Recruiting Group.
External Sales Representative | Southern CA (Inland Empire)
Account representative job in Riverside, CA
Schedule: Full-time | Flexible | Travel Required
Compensation:
First 3 months: Base salary of $125K per year
After initial period: 100% commission-based earnings
On-Target Earnings: $150K - $250K NO CAP
We're seeking a top‑tier, self‑driven External Sales Representative who thrives on face‑to‑face interaction, builds rapport quickly, and knows how to close.
Why This Role Stands Out
We provide pre‑qualified leads-you take ownership of building relationships, presenting our solutions, and closing deals. You'll work face‑to‑face with clients while being supported by a collaborative team that believes in shared success, positivity, and mentorship.
About Us
Seller's Advantage is a leading real estate investment company with 30+ years of experience helping homeowners sell properties quickly and hassle-free. We specialize in buying homes for cash with no fees or commissions. Our high-energy, sales-driven team thrives in a fast-paced, results-oriented environment where success is rewarded.
We're expanding our External Sales team in Southern California and are looking for a high-performing, self-motivated professional who excels in face-to-face sales, relationship-building, and closing deals.
Why This Opportunity Stands Out
This isn't a typical remote sales role. We provide high-quality leads-you take ownership of building relationships, presenting our solutions, and closing deals. You will work face-to-face with clients while being supported by a collaborative team that values shared success, positivity, and mentorship.
Who We're Looking For
We need a driven sales professional who thrives on face-to-face interactions, relationship-building, and closing deals.
Qualifications:
5+ years of successful sales experience (face-to-face, direct sales, financial services, mortgage, or real estate industries preferred)
A strong ability to build relationships and close deals
Real estate or mortgage experience is a plus, but not required
Excellent communication, negotiation, and presentation skills
Experience using Salesforce, RingCentral, and Microsoft Teams to track and manage sales pipelines
Self-motivated, reliable work ethic-comfortable working independently while staying accountable
Professional presence and strong LinkedIn profile-you understand the importance of personal branding
Reliable car and willingness to travel extensively throughout Southern California (North LA to San Diego, Palmdale, Big Bear, Hesperia)
Strong problem-solving skills and the ability to adapt in any situation
Ability to meet deadlines, manage multiple projects, and work effectively in a fast-paced environment
What You'll Be Doing
Developing and executing a strategic sales plan to meet or exceed sales goals
Meeting with potential clients in person, building relationships, and closing deals
Leveraging Salesforce to track sales progress and manage the sales pipeline
Utilizing RingCentral and Teams for daily collaboration and virtual meetings
Independently scheduling appointments, travel, and follow-ups
Providing top-tier customer service to maintain and grow client relationships
Collaborating with the sales team to share insights, strategies, and lead opportunities
Why Join Us?
Compensation & Growth:
First 3 months: Base salary of $125K per year
After 3 months: 100% commission-based earnings
On-Target Earnings: $150K - $250K NO CAP
Performance-based incentives and bonuses
Career growth opportunities within a rapidly growing company
Work Environment & Support:
Morning huddles and strong team collaboration
Supportive, positive culture-team members help each other succeed
Comprehensive training program (45 days) to ensure success
Ongoing mentorship and sales coaching
Top-Tier Benefits:
Health, dental, and vision insurance (after 30 days)
401(k)
Life insurance and disability coverage
Ready to Take Your Sales Career to the Next Level? Apply Today!
If you are a high-performing sales closer who thrives in face-to-face interactions and wants to take control of your income and career growth, apply now to join our team.
Sales Representative
Account representative job in Anaheim, CA
California Mantel & Fireplace, Inc. has been a trusted whole hearth supplier for 30 years, manufacturing and installing mantels and leading fireplace brands, Heatilator and Heat & Glo. Our goal is to provide a centerpiece of warmth and class for every home, creating the desired look and feel for our customers. We are recognized by the building industry as setting the highest standard in value, quality, and customer service. Based in Sacramento, CA with a division in Anaheim, CA, we service the nation's largest developers, custom homeowners, and homebuilders. Our extensive selection of styles, finishes, and colors ensures an elegant fireplace mantel that is custom-fitted and installed with precision and care by trained professionals.
Role Description
This is a full-time, on-site role for a Sales Representative located in Anaheim, CA. The Sales Representative will be responsible for building and maintaining relationships with customers, identifying sales opportunities, presenting and explaining the features and benefits of our products, and completing sales transactions. The Sales Representative will also provide exceptional customer service, follow up on leads, and stay up-to-date with industry trends and product knowledge to address customer inquiries effectively.
Qualifications
Proven experience in sales, preferably in a related industry
Strong communication and interpersonal skills
Ability to build and maintain relationships with customers
Excellent customer service skills
Knowledge of fireplace mantels and hearth products is a plus
Self-motivated, goal-oriented, and able to work independently
Familiarity with CRM software and sales processes
High school diploma or equivalent; bachelor's degree preferred
Ability to work on-site in Anaheim, CA
Commercial Roofing Sales Representative
Account representative job in Los Angeles, CA
Salary: Lucrative base salary + uncapped commissions -OTE $400K+
Compensation & Benefits
Vehicle allowance or company vehicle
Company-provided leads and marketing support
Full benefits package
Long-term growth opportunity with a reputable Southern California contractor
Tiello has partnered with a well-established Roofing contractor in Los Angeles County that's growing and looking to add a proven Commercial Roofing Sales Representative to their team. This company is known for its reputation, reliability, and long-standing client partnerships across the LA market. They're looking for a driven closer who can manage relationships, build trust with property owners and general contractors, and drive results in a fast-paced, team-oriented environment.
The Role You'll be responsible for driving commercial roofing sales throughout the Los Angeles-to-Burbank corridor, representing one of the most trusted names in the industry.
Responsibilities:
Manage the full sales cycle for re-roof, service, and maintenance projects
Drive approximately $5M+ in annual sales
Build and maintain strong relationships with building owners, GCs, and facility managers
Conduct inspections, prepare proposals, and negotiate contracts with professionalism
Collaborate closely with estimating and operations to ensure smooth project delivery
What We're Looking For
Proven track record of success in commercial roofing or construction sales
Strong communication and negotiation skills
Competitive, self-motivated, and relationship-driven
Deep understanding of commercial roofing systems and project scopes
Applicants must be authorized to work in the U.S.
Tiello LLC is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Right to Work: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.
Insurance Coordinator
Account representative job in Torrance, CA
Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Employer Paid Life Insurance
● Short Term / Long Term Disability Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
JOB DESCRIPTION:
Description of Responsibilities
The Insurance Coordinator is responsible for all new referral insurance verification and/or authorization in a timely matter.
Reporting Relationship
Insurance Manager
Responsibilities include the following:
Responsible for insurance verification and/or authorization on patients.
Responsible for audit of information from the Intake Referral Form and patient information received from the referral source entered into the computer system correctly. This includes but is not limited to: demographics, insurance, physician, nursing agency, diagnosis, height, weight, and allergies (when information is available and as applicable).
Re-verification of verification and/or authorization and demographics on all patients.
Participate in surveys conducted by authorized inspection agencies.
Participate in in-service education programs provided by the pharmacy.
Report any misconduct, suspicious or unethical activities to the Compliance Officer.
Perform other duties as assigned by supervisor.
Minimum Qualifications:
Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus.
Must be friendly professional and cooperative with a good aptitude for customer service and problem solving.
Education and/or Experience:
Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.)
Prior experience in a pharmacy or home health company is preferred.
Prior dental or home infusion experience a plus
Prior experience in a consumer related business is preferred
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion & HealthCare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & HealthCare Services will provide reasonable accommodations for qualified individuals with disabilities.
Customer Service Representative
Account representative job in Culver City, CA
Job Title: Customer Service Representative
Job Type: Full Time
About Us
At Ultima, we're not just selling products-we're offering real solutions to real challenges. As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it.
Job Summary
As a CSR you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client.
Key Responsibilities
• Engage with customers face to face providing friendly support
• Proactively identify customer needs and recommend appropriate products, upgrades, or solutions
• Handle inquiries related to pricing and general information
• Achieve individual and team sales targets through excellent service and persuasive communication
• Maintain up-to-date knowledge of our client's products and services
Qualifications
1-3 years of experience in customer service, event coordination, or hospitality
Excellent verbal and written communication skills
Strong problem-solving skills and the ability to stay calm under pressure
High attention to detail and exceptional organizational skills
Positive, team-oriented attitude with a passion for creating memorable experiences
What We Offer
Competitive salary and benefits package
Opportunity to travel to live events (as applicable)
Fun, collaborative, and creative work environment
Clear growth path in the customer experience and events space
Exposure to exciting high-profile brands
How to Apply:
Submit your resume for consideration! Interviews will be held in person at our Culver City office beginning this week! If you're out of state we can arrange a virtual meeting. Looking forward to connecting with you!
Sales Representative - Orange County
Account representative job in Orange, CA
Area Sales Representative - Orange County At Springboard Wine & Spirits, we pride ourselves on representing the finest selection of fine wines and spirits, along with delivering the best service and hospitality in the business. We are seeking a talented Sales Representative to build upon existing business in Orange County.
If you're a dynamic, self-motivated sales professional with a passion and joy for wine and spirits, we want you on our team. We value professionalism, drive, and a solid background in the wine and spirits industry.
While experience in wholesale wine sales is a significant plus, it's not mandatory. What matters most is your hunger for success, your understanding of the market, and your passion for the product. Bonus points if you already have a network of contacts within the territory.
About Us:
Springboard Wine & Spirits Company is a California-based, family and female-owned wine and spirits broker/distributor established in 2006. We proudly represent a select group of small production wineries from around the globe, alongside a niche spirits portfolio.
Our mission is to keep the business we love diverse by promoting small, family-owned, quality-driven producers from around the world. We're dedicated to providing exceptional customer service, promoting brand diversity, and fostering partnerships with our customers.
We have a deep import portfolio spanning France, Italy, Spain, Germany, Greece, and Austria. Key suppliers include: Valkyrie Selectins DNS, HPS, Dee Vine, de Grazia Selections, and Grace Under Pressure (Special Club Champagne). We have assembled an esteemed portfolio of domestic producers, including Pride Mountain Vineyards, Paradigm, Turnbull, Cobb, Biale, Cliff Lede, and Scherrer, as well as emerging stars such as Groundwork, Union Sacre, Monte Rio, I. Brand, Stirm, Tatomer, and more.
Our spirits portfolio includes many of the most exciting, up-and-coming boutique producers. We offer a carefully selected group of boutique producers making Tequila, Mezcal, Whiskey, Gin, Vodka, cordials, and a best-in-market group of Non-Alcoholic products.
Position:
Title: Fine Wine and Spirits Sales Representative
Territory: Orange County
Type: Full Time
Compensation:
This is a commission-based position - earning range from $60k - $90k+
Responsibilities:
Managing accounts in the restaurant and retail sectors
Strategically expanding the account base
Delivering compelling product presentations
Processing orders and providing follow-up support
Conducting staff training sessions
Collaborating with suppliers
Qualifications:
Exceptional sales abilities
Professional demeanor and appearance
Passion for selling wine and supporting small wineries and distilleries
Strong organizational and time management skills
Excellent written and verbal communication skills
Ability to work independently and as part of a team
Goal-oriented mindset
Preferred: Experience in wine sales and familiarity with industry contacts and buyers
Valid driver's license
REPORTS TO:
Regional Sales Manager
A strong knowledge of the Orange County area's wine and food community, as well as residency within the territory, is strongly preferred.
Job category: Sales and Marketing
SALES REPRESENTATIVE, SOUTH ORANGE COUNTY
Account representative job in Orange, CA
Skurnik Wines & Spirits prides ourselves in the finest selection of fine wines and spirits, and the best service and hospitality in the business, with a growing sales team. We are seeking a talented Sales Representative to build upon existing business in the southern part of Orange County.
QUALIFICATIONSALL Prior sales experience working in wholesale distribution is strongly preferred, though not required. Candidates with commensurate retail and/or restaurant experience will also be considered.
High level of expansive wine and spirits knowledge
Understanding of the Orange County wine & spirits marketplace and relevant competition
Strong interpersonal and communication skills
Ability to self-start and work independently
Detail-oriented and solution-focused
Ability to manage time and prioritize tasks efficiently and effectively
Computer experience necessary, utilizing all tools within Microsoft Office
Must have a current driver's license, auto insurance, reliable transportation
Must be able to lift 50 lbs
REPORTS TO
Regional Sales Manager
ESSENTIAL DUTIES & RESPONSIBILITIES
Manage and develop geographical territory, cultivating relationships with customers via face-to-face visits and phone/email correspondence
Develop expertise of Skurnik's deep portfolio of wines and spirits from around the world as the fundamental tool to establishing successful sales
Work in conjunction with Portfolio Management and Spirits Specialists to facilitate sales opportunities
Participate in market work assignments with visiting winery and spirits suppliers
Participate in monthly sales meetings
Participate in various trade and consumer tasting events
Learn and utilize internal operating systems to effectively follow company policies
Perform other related duties as assigned by Management
COMPENSATION:
$70,000 - $85,000 plus a fine benefits package, including health, dental, flexible spending, and 401K matching. (Eligibility timelines vary). Following the first year, this position transitions to being commission based, with an opportunity for further compensations growth based on sales and other incentive programs.
Job category: Sales and Marketing
Wine Sales Representatives - Los Angeles
Account representative job in Los Angeles, CA
Vinifera Wine Marketing is a woman-owned wine brokerage representing family-owned, artisanal wineries from California, Oregon and Washington and imported wine from The Sorting Table Imports. We specialize in working with producers who are rooted in history-or boldly shaping the future of wine-and we're passionate about telling their stories through the wines they produce. We are committed to delivering both outstanding wines and hospitality to our accounts. Our work is relationship-driven and rooted in integrity.
Vinifera Wine Marketing recently acquired Swirl Wine Brokers and due to this expansion, and we are seeking Wine Sales Representatives to manage and grow Los Angeles County & Long Beach.
Role Description:
The Wine Sales Representative will be responsible for managing and growing account base within the defined territory, building strong relationships with on and off premise buyers, scheduling tastings appointments and meetings with wine buyers and accounts, participating in winery visits, trade events, and industry tastings. Someone who already has buyer/account relationships and wine sales experience is preferred, and you need to reside in the territory.
Reps who are looking to pick up another portfolio should apply, but due to the portfolio expansion, we are looking for individuals who currently sell 1-2 portfolios only. Anyone who was a part of the wine layoffs should apply. Vinifera is a highly organized company, and there is room for growth with our portfolio expansion.
Qualifications:ALL Experience in Wine Sales and the Wine & Spirits Industry
Knowledge of the Beverage Industry
Familiarity of the territory and key trade accounts
Strong Customer Service and Sales skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Passion for wine and a desire to continuously learn about the industry
Knowledge and understanding of wines from Italy, France and Austria
Sales experience in the wine trade
Valid driver's license, auto insurance, and reliable transportation
Ability to lift and carry up to 50 lbs
Duties:
Manage and grow your account base within the defined territory
Build strong, ongoing relationships with retail and restaurant buyers
Represent a dynamic portfolio of family-owned, artisanal wineries
Schedule tastings appointments and meetings with wine buyers and accounts
Participate in winery visits, trade events, and industry tastings
Awareness of upcoming new account openings and using new account leads to develop new business
Maintain accurate records in our CRM and follow up with accounts consistently
Contribute to regular team calls, meetings, and trainings
Compensation:
This is a 1099 independent contractor role. Compensation is based on commission. There is no cap on earnings.
To Apply
Send your resume and a brief introduction to: ...@viniferawines.com and ...@viniferawines.com
Let us know why you're excited about this role and why Vinifera resonates with you.
Job category: Sales and Marketing
Customer Service Representative
Account representative job in Pasadena, CA
The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. The individual acts as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. The individual is a key contributor to facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a specific function/channel or across functions/channels within the Mortgage Fulfillment Division (MFD).
The Customer Experience Specialist will:
Operate in a Call Center environment as a customer success advocate
Receive inbound calls and make outbound calls to consumers
Receive inbound text messages and facilitate outbound text messages to consumers
Answer high-volume, inbound calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan inquiries/requests
Effectively manage a pipeline of up to 75 loans
Performing routine data entry and validation tasks
Handling routine calls, emails and/or chat responses with employees, consumers &/or authorized 3rd parties
Monitoring work queues and intervening as needed
Interacting with multiple departments to expedite processing and/or issue resolution
Conduct preliminary or basic research in order to accurately resolve and respond to customer inquiries
Must request assistance for escalated and/or more complex issues to department senior associates or supervisors
Meet outlined production and quality standards
Follow established Policy and Procedures
Performing other related duties as required and assigned
Demonstrating behaviors which are aligned with the organization's desired culture and values
Veterinary Sales Representative -Flex Time (12 days/mo)
Account representative job in Riverside, CA
Pharmaceutical Sales Representative - Veterinary - Flex Time (12 days/mo)
Promoveo Health, a leading Pharmaceutical Sales recruiting, and contract sales company has an outstanding position representing one of our strategic clients. Our client is a rapidly growing organization with a very strong presence in the Veterinary Medicine field.
This is a position where you will be a W2 employee of Promoveo Health.
The Veterinary Sales Representative will be responsible for revenue growth within your specified geographic region. You will be accountable for a sales revenue plan in the clinical (office based) markets. This role requires strong account management and selling skills, as you will be the selling interface between the accounts and the company.
The ideal candidate will have:
· 5+ years of Veterinary Pharmaceutical Sales either on the Pharmaceutical or Distributor side
· Clinical experience calling on Veterinary Practices in this market
· Experience calling on and existing relationships with Vets in the area
· Excellent interpersonal, communication, teaching and negotiation skills
· BS Degree in related discipline
Job Expectations:
·Part time position with high management visibility and performance expectations.
· Travel - You will be home every night- no overnight travel is required!
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Customer Service
Account representative job in Los Angeles, CA
We are seeking an experienced, hands Customer Service Representative for an amazing company! This pivotal role, resolving complex customer issues, and ensure seamless experience for every client we serve. You'll act as a key liaison between customers, internal departments, and team members,continuously improving processes to uphold the highest standards of service. This is an exciting opportunity for a team-oriented leader ready to make a lasting impact in a fast-paced, growth-driven environment.
Team Supervision & Support
Lead, mentor, and support a team of customer service representatives
Monitor individual and team performance, providing real-time feedback and coaching
Assist in onboarding, training, and developing new team members
Foster a positive, accountable, and collaborative team culture
Customer Issue Resolution
Handle escalated customer concerns and complex service inquiries
Ensure prompt and professional resolution of customer issues
Uphold a customer-first approach in all interactions
Performance Monitoring & Reporting
Track and analyze key metrics such as order accuracy, response time, and customer satisfaction
Identify trends and areas for improvement, and implement corrective actions when needed
Communication & Cross-Functional Collaboration
Collaborate with Sales, Operations, and other departments to resolve issues and streamline communication
Clearly communicate policy updates, process changes, and service improvements to the team.
Core Competencies:
Excellent communicator and team player
Self-motivated, organized, and able to juggle multiple priorities
High level of integrity and interpersonal skills
Process-oriented mindset with a focus on continuous improvement
Results-driven and accountable
Education & Experience:
Minimum 2 years experience in Customer Service or Sales Support within a manufacturing setting
Minimum 2 years experience in retail or food service distribution??is highly preferred
Proven experience handling escalated issues and team supervision is a must
College Degree highly preferred
Benefits:
Benefit offerings include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Pay: $22.00 - $25.00 per hour
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to??
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Pay Details: $22.00 to $25.00 per hour
Search managed by: Michelle Schiller
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Insurance Coordinator (Specialty)
Account representative job in Torrance, CA
Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Employer Paid Life Insurance
● Short Term / Long Term Disability Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
Description of Responsibilities
The Specialty Insurance Coordinator is responsible for all new referral insurance verification and/or authorization in a timely matter.
Reporting Relationship
Director of Operations
Scope of Supervision
None
Responsibilities include the following:
1. Responsible for insurance verification for new and existing specialty patients by phone or using pharmacy software or payer portals.
2. Responsible for insurance re-verification for all specialty restart patients
3. Responsible for insurance re-verification for all specialty patients at the beginning of each month and each new year.
4. Responsible for advanced monitoring expiring authorizations for existing specialty patients
5. Responsible for securing advanced re-authorization for existing specialty patients.
Participate in surveys conducted by authorized inspection agencies.
Participate in the pharmacy's Performance Improvement program as requested by the Performance Improvement Coordinator.
Participate in pharmacy committees when requested.
Participate in in-service education programs provided by the pharmacy.
Report any misconduct, suspicious or unethical activities to the Compliance Officer.
Perform other duties as assigned by supervisor.
Comply with and adhere to the standards of this role as required by ACHC, Board of Pharmacy, Board of Nursing, Home Health Guidelines (Title 22), Medicare, Infusion Nurses Society, NHIA and other regulatory agencies, as applicable.
Minimum Qualifications:
Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus.
Must be friendly professional and cooperative with a good aptitude for customer service and problem solving.
Education and/or Experience:
Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.)
Prior experience in a pharmacy or home health company is preferred.
Prior experience in a consumer related business is preferred.
Job Type: Full-time
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance
Work Location: In person