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Client Services Representative
Venbrook 3.3
Account representative job in Irvine, CA
JOB TITLE: Client Services Representative (CSR) - Employee Benefits
DEPARTMENT: Employee Benefits
CLASSIFICATION: Non-Exempt
LANGUAGE REQUIREMENT: Bilingual English and Spanish
COMPENSATION: Hourly wage: $28.85 - $33.65 Based on experience
COMPANY OVERVIEW:
Venbrook is a privately held insurance brokerage and risk management firm providing tailored solutions across employee benefits, property and casualty, and specialty lines.
Our teams support clients through direct service, accountability, and clear communication.
Our culture emphasizes ownership, collaboration, and trust.
We offer a comprehensive benefits package:
401k with employer match
Medical, dental, vision, life, and disability insurance
Paid Time Off
Paid holidays
Paid sick leave
Professional development opportunities
Flexible work arrangements
JOB SUMMARY:
The Client Services Representative supports employees and HR contacts with day-to-day benefit inquiries.
You operate in a high-volume, member-facing environment.
You resolve routine issues and escalate complex matters following defined guidelines.
Your work supports a consistent member experience and reduces service interruptions for Account Management teams.
DUTIES/RESPONSIBILITIES:
Employee and Member Support
Serve as the primary contact for benefit inquiries via phone and email
Explain coverage, eligibility, and benefit usage in clear terms
Guide members through carrier portals, mobile applications, and ID card access
Support employees during open enrollment
Provide bilingual support in English and Spanish
Routine Benefits and Claims Support
Process ID card requests and replacements
Confirm provider network participation
Respond to basic claim status inquiries
Verify eligibility and enrollment changes
Add or remove dependents
Provide prescription refill guidance
Address standard open enrollment questions
Issue Identification and Escalation
Identify issues requiring escalation
Route cases to Account Management per internal guidelines
Ensure complete documentation prior to escalation
Maintain ownership until successful handoff is confirmed
Documentation and Collaboration
Document all interactions and outcomes in the CRM system
Track open items through resolution
Partner with Account Managers and Advocacy teams
Identify recurring issues and share trends with leadership
EDUCATION & EXPERIENCE:
Required Skills & Qualifications
· One to three years of experience in employee benefits, insurance
· Bilingual English and Spanish
· Clear written and verbal communication skills
· Ability to manage high call and email volume
· Strong organization and follow-through
· Professional and composed in time-sensitive situations
Preferred Qualifications
· Experience in an employee benefits brokerage or consulting environment
· Knowledge of health and welfare benefit plans
· Experience with CRM or benefits administration platforms
· Working knowledge of Outlook, Word, and Excel
Measures of Success
Timely resolution of routine member issues
Clear and complete escalation documentation
Positive member experience feedback
Reduced disruption to Account Management workflows
$28.9-33.7 hourly 1d ago
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Customer Service Representative (On-site in North Hollywood)
Puffy
Account representative job in Los Angeles, CA
Customer Support Associate (On-site LA)
Compensation: Base Pay: $23.00-$26.00/hour + Uncapped bonus earning potential
Target Total Compensation (TTC): Top performers consistently exceed $36.40 per hour (reflecting a 40%+ increase over base pay).
Location: North Hollywood, CA
Puffy is looking for an elite Customer Support Associate to join our fast-growing eCommerce/DTC brand in North Hollywood, LA. This role is for a strategic problem-solver who is skilled in empathetic communication and handling complex customer issues, ready to use AI as an unfair advantage to deliver legendary customer experiences.
Responsibilities:
Own the Customer Relationship: Respond to and own customer issues from first contact to final resolution, providing the foundation for Puffy's award-winning customer experience.
Become Our On-Site Brand Champion: Utilize autonomy and advanced tools to manage customer interactions, provide thoughtful solutions, and maintain Puffy's brand reputation.
Engineer a Seamless Customer Experience: Manage the flow of customer feedback, keeping meticulous records and providing key insights to the organization.
Utilize AI Co-pilot: Partner with our proprietary AI co-pilot to automate routine inquiries, allowing focus on strategic problem-solving and creating exceptional customer experiences.
Leverage Modern Support Stack: Architect a modern customer experience using tools like Zendesk, Gorgias, or Freshdesk across an e-commerce platform like Shopify.
Command High Volume Inquiries: Confidently manage a high volume of customer inquiries.
Ideal Profile:
1-2+ years of proven customer support expertise in fast-paced, high-stakes environments
Master of professional communication with ability to command high volume inquiries
Fast and accurate typist: 50+ WPM required
Proficient in modern support systems: Zendesk, Gorgias, or Freshdesk on Shopify
Excited by technology and sees AI as a partner that enhances skills
The Puffy DNA
We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor - regardless of their size.
Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity.
Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively.
Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft.
Go All-In: When the mission demands it, we rally as one team to cross the finish line.
✨ Your Total Compensation & Benefits
💰 Compensation:
Base: $23-$26/hour + unlimited and uncapped bonus earning potential
🏥 Health & Protection:
Comprehensive medical, dental, and vision insurance
🌴 Time Off:
Generous Paid Time Off (PTO) + US Public holidays
💼 Work Environment:
Access to AI-native tool stack
Learning & development opportunities
International team collaboration (14+ nationalities)
✅ Other Benefits:
401(k) with Company Match
Free Puffy mattress after 6 months
$1,000 Puffy/Halo Board store credit after 1 year
Ready to Shape Your Story?
Click "Apply" and take the first step.
$23-26 hourly 2d ago
Customer Service Representative
The Phoenix Group 4.8
Account representative job in Los Angeles, CA
We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs.
Responsibilities
Create a welcoming and polished experience for employees, clients, and guests.
Deliver responsive, high-touch customer service in person, by phone, and through digital channels.
Collaborate with teammates to share responsibilities and maintain seamless operations.
Partner with other departments to direct inquiries and resolve issues efficiently.
Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination.
Safeguard sensitive and confidential information with the highest level of discretion.
Qualifications
At least 3+ years of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
A customer-first mindset, with the ability to handle requests thoughtfully and professionally.
Initiative and sound judgment to manage situations independently when needed.
$33k-43k yearly est. 1d ago
Customer Service Representative
Kellyconnect | Contact Center Solutions
Account representative job in Irvine, CA
For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Schedule/Compensation Details: Attractive hybrid work solution that offers the best of both worlds
Office Rotation: Tuesday/Thursday & every other Friday
Must live in commutable distance to Irvine, California
Work from Home Rotation: Monday/Wednesday & every other Friday
Competitive pay rate- $26
Why should you apply:Medical and dental benefits
Opportunity to gain valuable experience.
Enjoy a positive and supportive work environment.
Paid training to ensure you have the skills & knowledge to succeed.
What's a typical day as a Customer Service Representative? You'll be:
Processing product complaints through queues and other communication channels.
Maintaining a positive experience while investigating complaints in a timely and courteous manner.
Accurately updating databases with pertinent details & product information.
Escalating issues based on severity to appropriate levels as needed.
Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints.
This job might be an outstanding fit if you:
Have a high school diploma or equivalent.
Have at least 3 years of customer service experience and call center experience
Have strong problem- solving and organizational skills.
Are able to work in a fast-paced environment.
Are able to work a hybrid work schedule comprised of weekly office & remote requirements.
What happens next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Acerca de kelly
El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.
Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
$26 hourly 1d ago
External Sales Representative | Southern CA (Inland Empire)
Seller's Advantage 3.9
Account representative job in Riverside, CA
Schedule: Full-time | Flexible | Travel Required
Compensation:
First 3 months: Base salary of $125K per year
After initial period: 100% commission-based earnings
On-Target Earnings: $150K - $250K NO CAP
We're seeking a top‑tier, self‑driven External Sales Representative who thrives on face‑to‑face interaction, builds rapport quickly, and knows how to close.
Why This Role Stands Out
We provide pre‑qualified leads-you take ownership of building relationships, presenting our solutions, and closing deals. You'll work face‑to‑face with clients while being supported by a collaborative team that believes in shared success, positivity, and mentorship.
About Us
Seller's Advantage is a leading real estate investment company with 30+ years of experience helping homeowners sell properties quickly and hassle-free. We specialize in buying homes for cash with no fees or commissions. Our high-energy, sales-driven team thrives in a fast-paced, results-oriented environment where success is rewarded.
We're expanding our External Sales team in Southern California and are looking for a high-performing, self-motivated professional who excels in face-to-face sales, relationship-building, and closing deals.
Why This Opportunity Stands Out
This isn't a typical remote sales role. We provide high-quality leads-you take ownership of building relationships, presenting our solutions, and closing deals. You will work face-to-face with clients while being supported by a collaborative team that values shared success, positivity, and mentorship.
Who We're Looking For
We need a driven sales professional who thrives on face-to-face interactions, relationship-building, and closing deals.
Qualifications:
5+ years of successful sales experience (face-to-face, direct sales, financial services, mortgage, or real estate industries preferred)
A strong ability to build relationships and close deals
Real estate or mortgage experience is a plus, but not required
Excellent communication, negotiation, and presentation skills
Experience using Salesforce, RingCentral, and Microsoft Teams to track and manage sales pipelines
Self-motivated, reliable work ethic-comfortable working independently while staying accountable
Professional presence and strong LinkedIn profile-you understand the importance of personal branding
Reliable car and willingness to travel extensively throughout Southern California (North LA to San Diego, Palmdale, Big Bear, Hesperia)
Strong problem-solving skills and the ability to adapt in any situation
Ability to meet deadlines, manage multiple projects, and work effectively in a fast-paced environment
What You'll Be Doing
Developing and executing a strategic sales plan to meet or exceed sales goals
Meeting with potential clients in person, building relationships, and closing deals
Leveraging Salesforce to track sales progress and manage the sales pipeline
Utilizing RingCentral and Teams for daily collaboration and virtual meetings
Independently scheduling appointments, travel, and follow-ups
Providing top-tier customer service to maintain and grow client relationships
Collaborating with the sales team to share insights, strategies, and lead opportunities
Why Join Us?
Compensation & Growth:
First 3 months: Base salary of $125K per year
After 3 months: 100% commission-based earnings
On-Target Earnings: $150K - $250K NO CAP
Performance-based incentives and bonuses
Career growth opportunities within a rapidly growing company
Work Environment & Support:
Morning huddles and strong team collaboration
Supportive, positive culture-team members help each other succeed
Comprehensive training program (45 days) to ensure success
Ongoing mentorship and sales coaching
Top-Tier Benefits:
Health, dental, and vision insurance (after 30 days)
401(k)
Life insurance and disability coverage
Ready to Take Your Sales Career to the Next Level? Apply Today!
If you are a high-performing sales closer who thrives in face-to-face interactions and wants to take control of your income and career growth, apply now to join our team.
$54k-100k yearly est. 2d ago
Account/Refund Follow Up Representative
Insight Global
Account representative job in Baldwin Park, CA
Must Haves:
2+ years of experience with billing and/or collections on the professional side
Experience with insurance payments
Strong knowledge of reading explanation of benefits (EOBs)
High School diploma
Experience with refunds or overpayments
Plusses:
Experience using Epic EMR system for billing/collections
Day to Day:
Our client is looking for an Account Follow Up Representative to support their Refund Specialty department in Irwindale, CA. The department in undergoing a cleanup objective to clear and resolve old credit balances, which will be focusing on balances from 2023, 2024, and early 2025. In this role, this person will be working from an excel spreadsheet looking at overpayments from charge lines and research if they are valid or not. They will be confirming if payments and adjustments are posted correctly and verify the order of insurances to see if/ensure they are accurate. They will also be issuing refunds or performing offset initiations (prompting the payers to pay back the money, opposed to cutting a physical check). This practice works with all types of insurances: HMOs, PPOs, MediCare, MediCal, and Workers Comp. We're seeking a candidate with experience in professional billing and collections, including a solid understanding of explanation of benefits (EOBs) and insurance payment processes. The ideal individual will demonstrate exceptional customer service skills, maintain a positive and professional attitude, and be reliable and committed to a full 40-hour work week.
Team Dynamic/Environment:
This role is based onsite at the Rivergrade office in Irwindale, CA, where the selected candidate will work alongside two other contractors hired for the same team. While three additional team members are based remotely in Chicago, the candidate will have in-person support from their manager and supervisor, who are also located at the Irwindale office. The office houses approximately 80 staff members from various billing and collections teams, creating a collaborative and dynamic work environment.
$41k-62k yearly est. 3d ago
Veterinary Sales Representative -Flex Time (12 days/mo)
Promoveo Health 3.0
Account representative job in Long Beach, CA
Pharmaceutical Sales Representative - Veterinary - Flex Time (12 days/mo)
Promoveo Health, a leading Pharmaceutical Sales recruiting, and contract sales company has an outstanding position representing one of our strategic clients. Our client is a rapidly growing organization with a very strong presence in the Veterinary Medicine field.
This is a position where you will be a W2 employee of Promoveo Health.
The Veterinary Sales Representative will be responsible for revenue growth within your specified geographic region. You will be accountable for a sales revenue plan in the clinical (office based) markets. This role requires strong account management and selling skills, as you will be the selling interface between the accounts and the company.
The ideal candidate will have:
· 5+ years of Veterinary Pharmaceutical Sales either on the Pharmaceutical or Distributor side
· Clinical experience calling on Veterinary Practices in this market
· Experience calling on and existing relationships with Vets in the area
· Excellent interpersonal, communication, teaching and negotiation skills
· BS Degree in related discipline
Job Expectations:
·Part time position with high management visibility and performance expectations.
· Travel - You will be home every night- no overnight travel is required!
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
$55k-100k yearly est. 4d ago
Sales Representative
California Mantel & Fireplace, Inc.
Account representative job in Anaheim, CA
California Mantel & Fireplace, Inc. has been a trusted whole hearth supplier for 30 years, manufacturing and installing mantels and leading fireplace brands, Heatilator and Heat & Glo. Our goal is to provide a centerpiece of warmth and class for every home, creating the desired look and feel for our customers. We are recognized by the building industry as setting the highest standard in value, quality, and customer service. Based in Sacramento, CA with a division in Anaheim, CA, we service the nation's largest developers, custom homeowners, and homebuilders. Our extensive selection of styles, finishes, and colors ensures an elegant fireplace mantel that is custom-fitted and installed with precision and care by trained professionals.
Role Description
This is a full-time, on-site role for a Sales Representative located in Anaheim, CA. The Sales Representative will be responsible for building and maintaining relationships with customers, identifying sales opportunities, presenting and explaining the features and benefits of our products, and completing sales transactions. The Sales Representative will also provide exceptional customer service, follow up on leads, and stay up-to-date with industry trends and product knowledge to address customer inquiries effectively.
Qualifications
Proven experience in sales, preferably in a related industry
Strong communication and interpersonal skills
Ability to build and maintain relationships with customers
Excellent customer service skills
Knowledge of fireplace mantels and hearth products is a plus
Self-motivated, goal-oriented, and able to work independently
Familiarity with CRM software and sales processes
High school diploma or equivalent; bachelor's degree preferred
Ability to work on-site in Anaheim, CA
$42k-79k yearly est. 3d ago
Wholesale Customer Service Representative
Rails 3.8
Account representative job in Los Angeles, CA
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
Rails is looking for a Wholesale Customer Service Representative with a proven ability to consistently deliver excellent customer service to boutique clients and find creative solutions to all customer issues.
Key Responsibilities:
Managing customer inquiries, primarily from RAILS' boutique clients
Contacting domestic accounts for shipping approvals, order statuses, and adjustments
Tracking inventory for OTS orders and allocating inventory to accounts
Building and maintaining strong relationships with RAILS' wholesale accounts and account executives
Consistently providing excellent customer service
Troubleshooting and resolving problems in a timely manner
Reviewing return and exchange requests
Working cross functionally with other departments across the organization as needed to resolve client issues
Additional responsibilities as required
Requirements:
Minimum 1 year of experience providing customer service, primarily for wholesale customers
Apparel industry experience
Experience with NetSuite a plus
Excellent verbal and written communication skills - must be able to maintain consistent and organized communication with customers and sales staff
Strong computer skills - intermediate Microsoft Office and Google experience at a minimum; must be able to work in an ERP system, and export/create/manipulate data in Excel formats
Customer centric with positive attitude at all times
Independent and driven for personal and professional success
Ability to work successfully in both a group setting and independently
Creative thinker who is organized and efficient
$32k-41k yearly est. 5d ago
Customer Service Representative
Lumicity
Account representative job in Los Angeles, CA
Type: Full-Time | Onsite
Compensation: Base Salary $50,000 + Bonus
At Lumicity, we're a specialized recruitment consultancy dedicated to building world-class teams across some of today's most exciting and impactful industries - Technology, Life Sciences, Renewable Energy, and Aerospace.
Our success doesn't stop once a placement is made. We believe in supporting our contractors throughout their assignments to ensure a smooth, positive, and rewarding experience - and that's where you come in.
The Opportunity
We're looking for a Customer Service Representative to join our growing team in West Hollywood. This person will serve as the main point of contact for contractors once they begin their assignments with Lumicity's clients.
You'll be responsible for ensuring that every contractor's journey runs seamlessly, from timesheet submissions to ensuring payroll accuracy (though you won't be processing payroll yourself), and helping resolve any issues that may arise during the assignment.
This is a relationship-driven, service-oriented position ideal for someone who's proactive, organized, and enjoys supporting people in a fast-paced, professional environment.
What You'll Do
Serve as the primary point of contact for contractors once they are placed on assignment.
Ensure timely timesheet submissions and follow up with contractors or clients as needed.
Coordinate with the payroll and compliance teams to ensure smooth weekly or biweekly payments.
Build and maintain strong relationships with contractors to ensure satisfaction and engagement throughout their contracts.
Act as a problem-solver, helping to address and resolve issues related to assignments, communication, or client expectations.
Keep accurate records of communications, status updates, and contractor milestones.
Partner with recruiters and account managers to maintain a positive experience for both contractors and clients.
Support renewal discussions and identify opportunities to strengthen contractor retention.
Who You Are
We're looking for someone who genuinely enjoys helping others succeed and has a natural ability to stay organized while juggling multiple priorities.
A great communicator who builds trust easily and handles sensitive matters with professionalism.
Organized and detail-oriented, ensuring deadlines (like timesheets!) are never missed.
Empathetic and solutions-focused, able to navigate challenges calmly and effectively.
Collaborative, comfortable working closely with recruiters, account managers, and operations teams.
Tech-savvy, familiar with CRM systems, spreadsheets, and digital communication tools.
Experience in customer service, staffing, or contractor management is a plus, but not required.
Why Join Us?
Be part of a fast-growing company with a strong reputation in high-impact industries.
Work in a collaborative, people-first culture where your role directly affects contractor satisfaction and retention.
Enjoy clear career growth opportunities, with potential to move into account management or operations leadership.
Get hands-on training and mentorship from industry experts.
Thrive in a high-energy, supportive, and team-oriented office environment in West Hollywood.
$32k-41k yearly est. 5d ago
Customer Service Representative
Vaco By Highspring
Account representative job in Irvine, CA
Our client is seeking a dependable and customer-focused Customer Service Representative to serve as a key point of contact for customers. This role is ideal for someone who enjoys helping others, solving problems, and providing a positive experience while working in a fast-paced, team-oriented environment.
Key Responsibilities
Respond to customer inquiries via phone, email, and/or chat in a professional and timely manner
Resolve customer questions, concerns, and issues while ensuring a high level of satisfaction
Document customer interactions accurately in internal systems
Process orders, returns, account updates, or service requests as needed
Collaborate with internal teams (sales, operations, billing, etc.) to resolve escalated issues
Follow established processes, policies, and service standards
Identify opportunities to improve the customer experience
Qualifications
1-3+ years of experience in customer service, call center, or client support roles
Strong communication and interpersonal skills
Ability to remain calm, professional, and solution-oriented
Basic computer proficiency and ability to learn new systems quickly
Strong attention to detail and follow-through
Nice to Have
Experience in a high-volume or phone-based support environment
Familiarity with CRM or ticketing systems (Salesforce, Zendesk, etc.)
Bilingual skills a plus
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
$32k-41k yearly est. 3d ago
Customer Service Representative
Partners In Diversity, Inc. 3.3
Account representative job in Torrance, CA
NEXT CLASS STARTING IN February 2026
We are seeking highly skilled Call Center Customer Service Representatives to join our client's team located in the Torrance area. This position is responsible for delivering excellent customer care and creating sustainable value for customers via phone, email, chat, and correspondence. The "CSR's" will handle service and information requests, billing, cost savings advice, and explain company policies and procedures along with terms and conditions.
Essential Job Functions:
• Providing efficient and effective service to customers and prospects on all patron-based services to a variety of inquiries and customer needs.
• Maintains sincere interest in providing stellar customer care
• Understands customer needs, determines the appropriate course of action to meet those needs and completes and initiates the transaction
• Exercises independent thinking in meeting customer expectations
• Combines knowledge of product, good work ethic, effective time management skills, and human relations skills to meet performance standards and positively influence the client's image
Must Possess the Ability to:
• Process information quickly and accurately
• Work under time constraints
• Understand and apply new concepts
• Analyze Information and evaluate results
• Effectively deal with complex customers
• Create positive customer relationships by defusing angry and upset customers
• Demonstrate commitment to learning quickly and effectively applying knowledge
• Attention to detail and follow-up
Minimum Requirements:
• High School Diploma or equivalent
• Minimum 1 year of call center experience
• Minimum 1 year of customer service experience
• Knowledge of computer (PC) and internet applications
• Excellent Telephone etiquette
• Excellent communication skills written, verbal, and interpersonal
• Proficiency in keyboarding/data entry (At least 35wpm) - Typing Test given
• Excellent oral and written skills: Grammar and terminology
• Time management skills
• Ability to pass a background check and drug screen upon offer of employment
Required Qualifications:
• 6 months- 1 year of Call Center Experience
Shift Times:
1. Mon - Fri: 8:00 am - 6:00 pm (MUST have flexibility to work during these hours)
2. Must attend ALL training assigned days (First 30 days)
$32k-41k yearly est. 5d ago
Wholesale Sales Representative
Shy Creation Fine Jewelry
Account representative job in Los Angeles, CA
Ideal role for reps with experience in fashion-forward fine jewelry or luxury fashion jewelry, based in the greater Los Angeles area.
SHY CREATION, an award-winning fine jewelry brand experiencing rapid expansion, is seeking a dynamic and relationship-driven Wholesale Sales Representative to join our Los Angeles team. This is an extraordinary opportunity for a motivated professional who thrives in a fast-moving environment, values independence, and is passionate about building long-term retail partnerships.
About SHY CREATION
SHY CREATION is a leader in modern fine jewelry, known for craftsmanship, innovation, and a culture built on integrity, creativity, and collaboration. We are scaling quickly-and looking for the right talent to grow with us.
Role Description
The Wholesale Sales Representative will be responsible for managing and expanding relationships with jewelry retailers across the country, growing sales, and representing the SHY CREATION brand with professionalism and enthusiasm. This role offers top-tier compensation, autonomy, and the chance to make a major impact in a high-growth environment.
Key Responsibilities
• Build, manage, and deepen relationships with current and prospective jewelry retail partners.
• Drive growth by expanding existing accounts and identifying new wholesale opportunities.
• Represent the SHY CREATION brand at appointments, trade shows, events, and in-store visits.
• Develop strategic sales plans and execute with discipline and follow-through.
• Provide exceptional customer service and support to retail partners, ensuring strong sell-through and long-term retention.
• Collaborate with internal teams to relay market feedback, inventory needs, and opportunities.
• Maintain accurate sales reporting, forecasting, and account records.
• Travel as necessary.
Qualifications
• Wholesale jewelry sales experience strongly preferred (fine jewelry or luxury goods).
• Established relationships or experience working with jewelry retailers is a major advantage.
• Proven ability to drive revenue growth and manage a sales territory.
• Highly self-motivated with strong organizational skills and an entrepreneurial mindset.
• Excellent communication, presentation, and follow-through abilities.
• Passion for fine jewelry, style, and craftsmanship.
• Valid driver's license and ability to travel.
What We Offer
• Top compensation - range $70K to $100K++
• A fast-growing, modern, supportive company culture where great people thrive.
• Independence, trust, and the opportunity to shape your own success.
• A brand with exceptional product, a powerful reputation, and enthusiastic retail partners.
• The chance to join a winning team and grow your career with a leader in fine jewelry.
Join Us
If you're ready for a high-energy, high-reward role with a company that values relationships, excellence, and growth, we'd love to meet you.
Come join SHY CREATION.
$70k-100k yearly 4d ago
Legal Billing Specialist
LHH 4.3
Account representative job in Los Angeles, CA
Salary: $75K to $90K commensurate with experience, plus comprehensive benefits, along with comprehensive benefits such as medical, dental, vision, etc.
Employment Type: Full-Time, Direct Hire, Onsite
LHH is working with a reputable regional law firm in seeking an experienced Legal Billing Specialist to support a fast‑paced practice with complex client billing requirements for their Downtown Los Angeles office. The ideal candidate brings strong expertise in e‑billing, LEDES/UTBMS compliance, and advanced legal billing software, along with exceptional accuracy, communication, and organizational skills.
Responsibilities:
Full‑cycle billing, including preparation, review, and finalization of prebills and invoices for hourly, flat‑fee, and contingency matters
Verify billable vs. non‑billable time, identify time entry errors, and ensure rate accuracy
Apply client billing guidelines, including LEDES formatting and UTBMS task codes
Review and edit narratives for clarity and compliance
Process billing adjustments, write‑downs, and write‑offs
Submit invoices through e‑billing systems such as CounselLink, Legal Tracker, and Serengeti; resolve rejections and resubmit
Support month‑end billing cycles and assist with general ledger summaries
Apply client payments and support basic accounts receivable processes
Maintain awareness of trust accounting procedures, including IOLTA fundamentals
Qualifications:
Minimum of 3 years of legal billing experience in a law firm setting
Proficiency with Aderant/Sierra or comparable billing systems (Elite 3E, Elite Enterprise, Elite ProLaw)
Strong Excel and Microsoft Office skills
Solid understanding of e‑billing processes, client guidelines, LEDES invoicing, and UTBMS coding
Exceptional attention to detail and organizational skills
Strong written and verbal communication abilities
Experience reconciling billing discrepancies and supporting AR workflows is a plus
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
$75k-90k yearly 3d ago
Customer Service Representative
Ultimate Staffing 3.6
Account representative job in Los Angeles, CA
Job Title: Customer Service Representative - Logistics
Schedule: Monday-Friday, 10:00 AM - 6:30 PM Employment Type: Full-Time
We are seeking a detail-oriented and proactive Customer Service Representative (CSR) with experience in logistics to join our team. The ideal candidate will manage customer accounts, coordinate orders and shipments, and ensure timely and accurate communication between clients and internal teams.
Key Responsibilities
Serve as the primary point of contact for customer inquiries related to orders, shipments, and account management.
Coordinate and monitor order processing, shipping schedules, and delivery timelines.
Maintain accurate records of orders, shipments, and customer interactions in the system.
Communicate effectively with internal departments (warehouse, logistics, sales) to resolve issues and ensure smooth operations.
Handle customer complaints and provide timely resolutions while maintaining a high level of professionalism.
Prepare and update reports related to order status and account activities.
Qualifications
Experience: Minimum 1 year in a logistics customer service or related role.
Skills:
Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.
Proficiency in MS Office and familiarity with ERP or logistics systems.
Ability to work independently and as part of a team in a fast-paced environment.
Preferred Experience
Import/export logistics knowledge.
Account management experience in a logistics or supply chain setting.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
$31k-38k yearly est. 4d ago
Customer Service Representative
Teksystems 4.4
Account representative job in Chino, CA
Are you ready to deliver top-notch customer service while handling a variety of calls? Join our dynamic team and engage in a rewarding role where no two days are the same. * Coordinate airbags recall appointments and provide all necessary dealership information.
* Manage 30-40 calls per shift, addressing inquiries about recalls, warranties, and radio codes with ease.
* Accurately document customer concerns to create detailed cases.
* Offer valuable information to customers, ensuring cases are resolved or appropriately dispatched.
* Collaborate with teammates for continuous feedback and professional growth.
* Handle settlement calls with utmost professionalism.
* Provide comprehensive support and details on claims.
* Utilize call center software to efficiently manage interactions and data.
* Achieve performance targets in call handling, customer satisfaction, and resolution rates.
* Navigate multiple screens and software systems to assist customers effectively.
Your availability is required Monday-Friday from 6am-5pm across various schedules. If you're passionate about helping others and thrive
in a fast-paced environment, we want to hear from you!
*Top Skills Details*
Call center ,Customer service, computer navigation, de-escalations
*Additional Skills & Qualifications*
Must be able to work with a team and on their own
Must be able to type 35WPM minimum
Computer skills - able to navigate multiple screens, tabs, software, etc.
Previous customer service experience
Good decision making skills - must be able to work independently with little supervision.
*Experience Level*
Expert Level
*Job Type & Location*This is a Contract to Hire position based out of Chino, CA.
*Pay and Benefits*The pay range for this position is $20.00 - $20.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Chino,CA.
*Application Deadline*This position is anticipated to close on Jan 27, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-20.5 hourly 3d ago
Floral Sales Representative
Mellano & Company
Account representative job in Los Angeles, CA
Mellano & Company is a leading floral grower and distributor committed to quality products and exceptional customer service. We are seeking a motivated Floral Sales Representative to join our Los Angeles team and play a key role in expanding our customer base and driving revenue growth.
Position Summary
The Floral Sales Representative is responsible for building and maintaining strong customer relationships through product expertise, consultative selling, and outstanding service. This role manages the full sales cycle, including prospecting, order entry, account management, and ongoing client engagement, while consistently meeting or exceeding sales goals.
Key Responsibilities
Provide exceptional service to existing and prospective customers by understanding needs and delivering tailored floral solutions.
Plan and prioritize daily sales activities to maximize customer satisfaction and sales results.
Develop and execute a territory sales plan aligned with company objectives.
Build a new book of business with a target value of $1 million within the first year of employment.
Maintain and grow customer accounts by selling products and services and ensuring accurate account setup and order processing.
Enter sales orders into the POS system and manage account information accurately.
Conduct daily outbound sales calls and cold calls to generate new business.
Manage sales activities and customer interactions using CRM tools.
Conduct client visits and periodic business reviews.
Resolve customer issues professionally, including product credits and service concerns.
Partner with the Receivables Department to ensure customer accounts remain current.
Participate in weekly sales team meetings, management updates, and ongoing sales and customer service training.
Collaborate effectively with team members while also working independently to achieve results.
Perform additional duties as assigned to support business needs.
Qualifications and Experience
Floral sales experience required.
Proven track record of meeting or exceeding sales and profit goals.
Strong goal orientation with the ability to manage and achieve sales targets.
Solid product knowledge and a customer-focused approach.
Proficiency with computers and business software, including POS systems and CRM tools.
Ability to work collaboratively in a team-oriented sales environment.
Bilingual in English and Spanish preferred.
What We Offer
Competitive compensation and performance-based incentives. $20 - $25 per hour plus commission.
Ongoing sales and customer service training.
Opportunities for professional growth within a respected organization in the floral industry.
Mellano & Company is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
Principals only. Recruiters, please don't contact this job poster.
Please do NOT contact us with unsolicited services or offer
$20-25 hourly 6d ago
Escrow Insurance Specialist
Cathay Bank-Headquarters 4.4
Account representative job in Rosemead, CA
People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
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Learn more about us at cathaybank.com
GENERAL SUMMARY
Under the general direction of the Loan Servicing Supervisor, the Escrow Insurance Specialist is responsible for the timely review and payment of consumer and commercial hazard payments, confirming sufficient coverage, and arranging for payment of the insurance through the escrow account. The Escrow Insurance Specialist may be responsible for ordering and reviewing flood determinations, analyzing and determining the amount of flood insurance required for new loans and renewal policies in compliance with Bank and Regulatory policies.
ESSENTIAL FUNCTIONS
Monitors insurance expirations to ensure receipt of evidence of renewal or replacement insurance coverage prior to expiration.
Reviews Insurance Expiration Tracking reports daily.
Collects evidence of renewals or replacement coverage prior to expiration of the existing coverage.
Reviews insurance policies for accuracy and adequate coverage.
Resolves gaps by contacting carriers and agencies to gather policy information and other missing data and update systems as appropriate.
Works with insurance vendor for ordering and cancelling force place insurance.
Set up force place fee in our core system for proper billing.
Perform review of initial loan boarding to ensure escrow line and multi collateral relationship is set up properly.
For escrowed accounts, ensures disbursement of payments for hazard, and flood are paid timely when due to avoid gaps and cancellation of policy.
Processes incoming new insurance loss requests by properly obtaining appropriate claim
information and provide claim package and follow through to completion of the repairs.
Properly document all claim activity to support the outcome of the claim and save documents to the imaging center.
Reviews various system-generated reports to ensure accuracy of loan system, accounting and maintenance as needed to clear errors.
Ensures all insurance related documents and correspondence are uploaded to the imaging system.
QUALIFICATIONS
Education: High school graduate or equivalent. Education or experience should include courses in accounting and/or bookkeeping.
Experience: Minimum 1-2 years in loan servicing with direct experience with escrow and insurance servicing preferably with knowledge of flood determination and flood insurance review for both single family and multiple buildings and properties.
Skills/Ability:
Self-motivated with ability to work independently, prioritize and meet deadlines, and possess excellent follow-through skills.
Proven ability to think independently and make recommendations. Possess good judgment, ability to accept responsibility and handle confidential information. Excellent follow-through skills.
Possess good written and verbal communication skills.
Knowledge of basic accounting.
Working knowledge of MS Windows, PC spreadsheets and PC word processing. Familiarity with networked computer systems and mainframe.
OTHER DETAILS
$23.07 - $26.44 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
Poster- English
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Poster- Chinese Simplified
Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
$23.1-26.4 hourly 2d ago
Collection Representative
Firstsource 4.0
Account representative job in Thousand Oaks, CA
Collection Representative - Full-Time, In-Office (Thousand Oaks, CA) Pay: $20 per hour + Monthly Performance Bonus Schedule: Monday-Friday, 7:00 AM-3:30 PM PST
American Recovery Service Incorporated (ARSI), a business division of FirstSource Solutions, is a trusted leader in legal debt recovery services for a wide range of original creditor clients. We are seeking a motivated and articulate Collection Representative to join our Thousand Oaks office. This is a full-time, in-office opportunity with competitive pay and performance-based incentives.
What You'll Do
Handle a high volume of inbound and outbound collection calls with professionalism and empathy.
Negotiate payment solutions in accordance with federal, state, and client compliance requirements.
Manage and maintain an active inventory of 250+ accounts while meeting monthly collection goals.
Utilize collection systems to document activity, schedule follow-ups, and track account progress.
Research and verify account details through regulatory and data sources.
Participate in training sessions and meetings to support continuous improvement.
What We're Looking For
Excellent verbal and written communication skills.
Strong negotiation and problem-solving abilities.
Ability to manage time effectively and stay organized in a fast-paced environment.
Previous experience in collections, sales, telemarketing, or a call center is preferred.
Must adhere to all state, federal, and client compliance guidelines.
Why Join Us
Competitive hourly pay ($20/hour) plus monthly performance bonuses.
Full-time, Monday-Friday schedule with no weekends.
Supportive team environment and ongoing training.
Opportunities for career growth and professional development.
Equal Opportunity Employer - we value diversity and inclusion.
If you are a driven communicator who enjoys achieving goals and helping customers resolve their accounts, we want to hear from you. Apply today to join American Recovery Service Incorporated in Thousand Oaks!
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law.
It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.
$20 hourly 2d ago
Veterinary Sales Representative -Flex Time (12 days/mo)
Promoveo Health 3.0
Account representative job in Riverside, CA
Pharmaceutical Sales Representative - Veterinary - Flex Time (12 days/mo)
Promoveo Health, a leading Pharmaceutical Sales recruiting, and contract sales company has an outstanding position representing one of our strategic clients. Our client is a rapidly growing organization with a very strong presence in the Veterinary Medicine field.
This is a position where you will be a W2 employee of Promoveo Health.
The Veterinary Sales Representative will be responsible for revenue growth within your specified geographic region. You will be accountable for a sales revenue plan in the clinical (office based) markets. This role requires strong account management and selling skills, as you will be the selling interface between the accounts and the company.
The ideal candidate will have:
· 5+ years of Veterinary Pharmaceutical Sales either on the Pharmaceutical or Distributor side
· Clinical experience calling on Veterinary Practices in this market
· Experience calling on and existing relationships with Vets in the area
· Excellent interpersonal, communication, teaching and negotiation skills
· BS Degree in related discipline
Job Expectations:
·Part time position with high management visibility and performance expectations.
· Travel - You will be home every night- no overnight travel is required!
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
How much does an account representative earn in Whittier, CA?
The average account representative in Whittier, CA earns between $34,000 and $75,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in Whittier, CA
$50,000
What are the biggest employers of Account Representatives in Whittier, CA?
The biggest employers of Account Representatives in Whittier, CA are: