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Account representative jobs in Wisconsin - 1,530 jobs

  • Customer Service Representative

    Weather Shield Windows and Doors 4.3company rating

    Account representative job in Medford, WI

    Weather Shield, now a part of the Pella Family of Brands, is seeking a Customer Service Representative. This role is to provide the best customer service for our customers in alignment with the business objectives and goals of the organization. You will assist customers and other team members regarding product, pricing, status of orders, or any other questions they may have. This is a fulltime onsite position that reports to the Medford, WI office. Hours are generally 8am - 5pm central time, with rotational coverage of 7am shift and 6pm shift. This is a welcoming team that is ready to provide training. This position is perfect for someone that enjoys helping others, takes pride in contributing to a team, and has strong computer skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responding to phone calls from customers and be a proactive voice of the company to them. Identify and enter no-charge orders, credit memos and returns. Research and resolve problems regarding orders. Assist sales reps with product and procedural issues. Respond to customer inquiries in a timely manner. Follow up on orders that need attention. Assist customers in learning our systems and using our tools. Work with customers to fulfill their window and door buying needs. Suggest additional products/options where appropriate. Train and provide guidance to new team members to enhance customer service. Suggest improvements to systems and procedures. Help to implement changes that improve quality and efficiency. Test new and updated programs. Perform other job-related duties as necessary to fulfill responsibilities of the position. Process Job Site service requests. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Excellent verbal and written communication skills, good reasoning skills and attention to detail Ability to prioritize and organize work, analyze problems, offer suggestions and question inconsistencies. Must be organized and have a friendly, courteous, helpful and positive attitude. EDUCATION: High school diploma or equivalent preferred. EXPERIENCE: Varying levels accepted. COMPUTER SKILLS: Keyboarding skills, familiarity with general business applications. PHYSICAL DEMANDS: Ability to sit for extended periods of time. Physical activities required are finger dexterity necessary to operate equipment used in the position, talking, seeing and hearing. Walking, sitting, bending/stooping, pushing/pulling and minimal unassisted lifting (up to 20 pounds) associated with the job duties is required. EMPLOYEE ACKNOWLEDGEMENT: This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.
    $34k-39k yearly est. 1d ago
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  • Customer Service Representative

    Connect Search, LLC 4.1company rating

    Account representative job in Milwaukee, WI

    Hours: 8:00am - 4:30pm, Monday-Friday Compensation: $19-22/hour Benefits: For eligible employees, Medical, Dental, & Vision Insurance available and 401(k) This role serves as a primary point of contact for customers while supporting daily customer service operations. The position is responsible for processing customer orders, identifying customer needs, providing product information and suggestions, and assisting with the resolution of customer issues. This role plays an important part in delivering a professional, responsive customer experience in a fast-paced, in-office environment. Key Responsibilities Process customer orders received by phone, email, fax, or mail Interpret customer requirements by checking product availability, providing specifications, and recommending appropriate products Introduce new or alternative products when applicable using proactive selling techniques Respond to customer inquiries and resolve issues Follow up with customers regarding order status and resolution Negotiate and process resolutions Provide assistance and price quotes and complete required documentation to place orders into production Required Skills & Experience 3+ years of recent high-volume call center experience Ability to calculate discounts and percentages and apply basic algebra concepts
    $19-22 hourly 23h ago
  • Customer Service Representative

    Strike Up Inc.

    Account representative job in Madison, WI

    Job Title: Customer Service Representative Job Type: Full Time About Us Strike Up! As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it. Job Summary As a Customer Service Representative you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client. Key Responsibilities • Engage with customers face to face providing friendly support • Proactively identify customer needs and recommend appropriate products, upgrades, or solutions • Handle inquiries related to pricing and general information • Achieve individual and team sales targets through excellent service and persuasive communication • Maintain up-to-date knowledge of our client's products and services Qualifications 1-3 years of experience in customer service, event coordination, or hospitality Excellent verbal and written communication skills Strong problem-solving skills and the ability to stay calm under pressure High attention to detail and exceptional organizational skills Positive, team-oriented attitude with a passion for creating memorable experiences What We Offer Competitive salary and benefits package Opportunity to travel to live events (as applicable) Fun, collaborative, and creative work environment Clear growth path in the customer experience and events space Exposure to exciting high-profile brands How to Apply We'd love to hear from you! Please submit your resume for consideration. We will be conducting virtual interviews starting later this week on Zoom.
    $29k-38k yearly est. 1d ago
  • Patient Coordinator / Insurance Coordinator - Part Time

    Prairie Run Dental

    Account representative job in Marshfield, WI

    Prairie Run Dental is a family-owned and operated dental practice proudly rooted in Marshfield, WI. With a warm, close-knit team and a deep commitment to patient-first care, we are excited to be growing - and with the addition of another dentist to our clinical team, we're looking for a compassionate, organized, and personable part-time Patient Coordinator / Insurance Coordinator to join our front office! 🕒 Schedule: 20-24 hours per week Flexible scheduling based on availability Options may include 5-6 hour shifts across 4 days per week or 2 full days per week Monday-Thursday (no weekends) 💼 What You'll Do: Greet patients with warmth and professionalism - in person and over the phone Manage appointment scheduling and confirmations Help patients navigate treatment plans, insurance questions, and payment options Support a seamless, patient-focused experience from check-in to check-out Be part of a fun, respectful team that truly values collaboration and support 🌿 What We Offer: A positive, team-oriented environment (no corporate dental drama!) Training and mentorship from experienced team members Opportunity for growth as we continue to expand Paid time off and holiday pay Plus, a competitive benefits package including: • 401(k) with 3% Safe Harbor employer contribution • 100% employer-paid Short-Term & Long-Term Disability (STD/LTD) • 100% employer-paid Life and AD&D Insurance 💬 Who You Are: Friendly, reliable, and excellent at communicating Organized and comfortable managing schedules and systems Excited about being part of a growing practice with a strong local reputation Dental experience is a plus, but we're happy to train the right fit! If you love the idea of joining a supportive team and making a difference in people's lives every day, we'd love to hear from you. Come grow with us at Prairie Run Dental!
    $26k-34k yearly est. 3d ago
  • Customer Service Representative

    Americold Logistics, LLC 4.7company rating

    Account representative job in Jefferson, WI

    Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve Customer Service Representative, Customer Service, Representative, Manufacturing, Retail
    $29k-37k yearly est. 3d ago
  • Customer Service Representative

    Graff 3.6company rating

    Account representative job in Oak Creek, WI

    GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products. We are currently seeking a talented Customer Service Representative to join our growing team and provide a high level of professional customer service. The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer Service Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position. Key Duties and Job Responsibilities: Provide superior customer service to both internal and external customers via phone and email. Answer high phone call volume to respond to customer requests and provide resolution to customer concerns. Prepare, review, process and accurately enter a high volume of sales orders. Support field sales staff including Regional Managers and Manufacturer's Sales Reps. Administrative support activities, as needed, including issuing product returns and credits and special projects. Provide applicable basic technical support regarding product and application questions. Performs other related duties as assigned. Knowledge, Skills, and Abilities: A strong customer focus and approach with outstanding customer service skills. The ability to multi-task and time management skills in a fast-paced environment. Detail orientation and accuracy in the administration of customer accounts and data. Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry. Interpersonal skills to relate to customers and address their concerns diplomatically. Exceptional follow-up and organizational practices to best serve customers' needs. Education and Work Experienced Desired: Bachelor's degree or equivalent related combination of professional experience and education/training desired. Three years of professional customer service experience in a manufacturing or distribution setting is required GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match. If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer Service Representative role. Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************
    $29k-37k yearly est. 23h ago
  • Customer Service Representative

    Spectrum Staffing Services/Hrstaffers Inc.

    Account representative job in Elm Grove, WI

    This full-time Customer Service Representative role supports daily production and customer needs within a reconditioning and manufacturing environment. The position plays a key role in coordinating customer orders, processing production documentation, and ensuring smooth communication between customers, sales, and operational teams. This role offers hands-on exposure to manufacturing operations, customer interaction, and cross-functional collaboration. RESPONSIBILITIES Serve as a primary point of contact for customers by responding to calls, emails, and written inquiries regarding pricing, lead times, order status, and product questions. Create, enter, and maintain customer purchase orders, sales orders, and production orders while ensuring data accuracy within internal systems. Prepare quotes, confirmations, and order updates while supporting sales initiatives, expediting requests, and customer follow-ups. Process reconditioning documentation including routing, sorting, output tracking, and preparation of production paperwork with required instructions. Coordinate order flow and priorities with production teams and leadership to meet customer delivery expectations. Support shipping and order completion activities by reconciling quantities, closing orders, preparing delivery paperwork, and maintaining organized records. Receive, unpack, sort, and identify incoming customer tools and materials for processing. Assist with account maintenance, system updates, inspections, returns, credits, and data corrections as directed. Provide administrative and operational support to leadership to ensure daily production and customer service goals are met. Develop and maintain working knowledge of products, services, and reconditioning capabilities. QUALIFICATIONS Previous experience in customer service, order processing, or administrative support within a manufacturing or industrial environment preferred. Strong communication skills with the ability to professionally interact with customers and internal teams. High attention to detail and accuracy when managing orders, documentation, and system data. Ability to prioritize tasks, manage multiple requests, and work effectively in a fast-paced environment. Proficiency with basic computer systems and order management or ERP platforms is a plus. BENEFITS Full-time, day-shift schedule providing work-life balance. Opportunity to gain experience in manufacturing operations and production coordination. Collaborative team environment with exposure to multiple departments. Stable role within an established organization offering long-term growth potential. Hands-on involvement in processes that directly impact customer satisfaction and operational success.
    $29k-38k yearly est. 3d ago
  • Circulation Services Rep (PT)

    City of West Allis

    Account representative job in West Allis, WI

    Join Our Team at the West Allis Public Library! Are you passionate about helping people and creating a welcoming environment? Do you thrive in a fast-paced, customer-focused role? If so, the City of West Allis is looking for YOU to join our team as a Circulation Services Representative at the West Allis Public Library! As the first and last face our patrons see, you'll play a vital role in delivering exceptional service and ensuring every visitor has a positive experience. This is more than a job-it's an opportunity to make a difference in your community every day. Why You'll Love This Role You'll be the go-to person for patrons, helping them check out materials, navigate library services, and find solutions to their questions You'll work in a collaborative, friendly environment where learning and growth are encouraged You'll have the chance to make a real impact by connecting people with resources that enrich their lives What You'll Do Assist patrons with checkouts, returns, and account inquiries Provide guidance on library services like scanning, faxing, and self-checkout Create and update patron records, issue library cards, and handle cash transactions Assist with shelving items and shelf-reading for accuracy Organize and prepare materials for shelving and delivery Help maintain the integrity of library collections by assessing and repairing items Prepare and process new materials for library collections What You'll Bring High school diploma or equivalent Recent paid customer service experience, including clerical and cash handling Library-related work experience or coursework is a plus Strong communication and problem-solving skills Ability to work with diverse groups of people Attention to detail and ability to follow established guidelines Availability to work 12-20 hoursa week, including night and weekends Why Work for the City of West Allis Flexible part-time schedule Paid training and professional development opportunities Supportive team environment Opportunity to make a positive impact in your community Ready to join a team that values service, learning, and community? Apply today and help us make the West Allis Public Library a welcoming space for all!
    $30k-43k yearly est. 23h ago
  • Treasury Management Services Representative I

    First Mid Bank & Trust 4.0company rating

    Account representative job in Beloit, WI

    Treasury Management Services Representative I Location: Beloit, WI Job Id: 4265 # of Openings: 0 Treasury Management Services Representative I The Treasury Management Services Representative I in our Treasury Management department is responsible for independently assisting customers by providing them with solutions to any questions they may have, training them on products/services they utilize and overall support with any of the digital channels. The Customer Service Representative will provide exceptional, accurate and timely assistance involving daily processing of financial transactions in a fast-paced, time sensitive operations environment. Responsibilities include, but are not limited to: Handle direct calls from our commercial business customers as well as from our support centers and branches and inquiries/complaints concerning supported programs. Accurately & efficiently assists customers with questions and in-depth product & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with customer service standards. Accurately & efficiently assists customers with requests such as account maintenance, service orders and general product inquiries. Work with the Digital Solutions team to ensure timely and accurate onboarding of products and services. Process temporary limit changes for ACH, RDC and mobile deposit while ensuring compliance with internal policies. Complete the training and onboarding process for new products and services to new or existing clients. Accurately & efficiently assists customers with complex questions and issues concerning internet banking, mobile banking, online bill pay, remote deposit capture, positive pay, online ACH and wire origination etc. Facilitate new account opening and service addition documentation when necessary. Acts as a liaison between the customer, and the operational team, as well as the relationship manager. Assists with customer outreach when systems are unavailable or decisioning deadlines are approaching. Identify and escalate system problems/errors when necessary. Processes work in a timely and efficient manner within the time frames set forth in the department service standards and service level agreements. Ensures customer interactions & documentation is compliant with bank policy & federal regulations, and all mandated timing requirements are met. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience, both internally and externally. Completes various validation and maintenance when call volumes are low. Completed required training associated with job function. Performs duties according to established bank policies and procedures and provides general back-up in areas not assigned as primary functions. Qualifications Education/Experience: Associates Degree or equivalent customer service, call center or banking experience. 1+ years Call center and/or banking experience desired. Previous experience with treasury management a plus but not required Skills: Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner Excels at computer and Internet skills Excellent verbal and written communication skills Use critical/analytical thinking and problem-solving skills to troubleshoot client issues and inquiries High level of interpersonal skills to interact with the banks most profitable customers and potential customers in a professional manner Pay Range: $17.74 - $22.18 per hour Apply for this Position
    $17.7-22.2 hourly 1d ago
  • Account Service Representative

    Belmark Inc. 4.2company rating

    Account representative job in De Pere, WI

    Come Join Our Team as an Account Service Representative! An effective Account Service Representative is responsible for providing exceptional customer service to all customers (internal and external) by providing solutions to meet each customers unique requirements. Must excel at working in a fast-paced team environment in which he/she is responsible for effectively communicating with customers, and various internal personnel while delivering world class customer service. This is a customer-facing position that requires superior verbal and written communication skills. Responsible for supporting the sales team by ensuring high customer satisfaction with specific focus in the areas of speed-to-market, service development and quality while supporting Belmarks Mission Statement, Purpose, and Guiding Principles. Schedule: 8:00AM - 4:30PM, Monday - Friday * Internal Application Deadline: 1/19/2026 at 4:30PM CST* What will I do in this role? * Responsible for following all safety procedures as required by the role, and for nurturing a food safety culture by adhering to all Safe Quality Foods requirements. * Responsible for developing trust and strong business relationships with both internal and external customers. Must be able to understand and anticipate a customers specific needs and act as their advocate within the organization while demonstrating a sense of urgency and employing critical thinking skills to resolve issues promptly. * Responsible for effectively navigating and utilizing five core operating systems, along with numerous supporting applications, to successfully perform the role. * Responsible for participating in continuous learning opportunities while adhering to best practice methodology. * Responsible for successfully onboarding new customers to Belmark through understanding and communication of Belmarks processes as well as introduction and guidance on customer-facing applications. Ensure all customer-specific records for new and existing accounts are maintained with a high level of accuracy. * Responsible for assisting in the management of customer projects by due date. Must be able to communicate with customers and appropriate internal teams effectively and proactively regarding project status, activity, timelines, and deliverables using appropriate systems/programs. * Responsible for managing receipt of art files provided by customers for new and revised items, entering the corresponding information into the Belmark operating system, and managing the art project from receipt of file through proof approval. * Responsible for managing customer product line assets that are produced at Belmark. This includes managing specs for individual items ensuring up-to-date information is stored in the appropriate Belmark database. * Responsible for purchase order entry and management. Must be able to prioritize, monitor, and answer questions regarding order status for external and internal customers. * Responsible for supporting customer visits, press approvals, as well as making presentations to prospective and current customers, as needed. * Responsible for managing customer complaints as well as communicating complaint resolution information to customers as required. * Responsible for meeting or exceeding quality and productivity rates within department standards as developed and communicated. * May occasionally be required to travel with the sales representative to a customers facility. Any travel to a customers facilities is for the purpose of landing new accounts and ensuring the next purchase order is placed with existing accounts. * May perform other duties as assigned by manager. Great benefits for the entire family! * Health, Vision, Dental plan with Wellness discount * FREE On-site Health Clinic * Flexible Spending Account * Life Insurance * 401(k) and Profit Sharing Plan with 6% match * Paid vacation AND personal time * Paid holidays beginning day one * Employee Assistance Program * FREE On-site Fitness Center Knowledge, Skills & Abilities Required: * Must exhibit excellent interpersonal skills with the knowledge of and the ability to effectively utilize the English language in verbal and written form. * Ability to operate a computer, a variety of standard office equipment, have working knowledge of Microsoft Office Suite programs. * Ability to adapt to evolving systems, technologies, and software updates to meet customer needs. * Ability to add, subtract, multiply, and divide whole numbers, decimals, and fractions. * Ability to read, comprehend, and follow written and oral instructions. * Ability to meet deadlines. * Requires high attention to detail. * Must be able to resolve problems, handle conflict, and make effective decisions under pressure. * Ability to prepare written materials, and articulate goals and action plans. * Ability to give, receive, and analyze information. * Requires education as is generally acquired through an Associates degree and related work experience, or 3-5 years equivalent work experience. A Bachelors degree is preferred. * Regular attendance is required, may be required to work some overtime. * Ability to: stand for 25% of work time; walk for 25% of work time; and sit for 50% of work time. * Ability to: use hands 60% of work time; reach above shoulder 10% of work time; and lift up to 10 pounds or less 30% of work time. * Ability to: see clearly at 20 inches or less; and clearly identify and distinguish colors. Working Conditions: * Normal office environment. * Normal manufacturing environment. * May be some exposure to vibrations, noise, and chemical odors. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word may. Non-sales job postings are limited to residents in the states of Wisconsin and Arizona only. Belmark is an Equal Opportunity Employer.
    $34k-41k yearly est. 13d ago
  • Billing Specialist- Milwaukee, Wisconsin

    A-1 Services 3.7company rating

    Account representative job in Oak Creek, WI

    Job Description Billing/Payroll Specialist, A-1 Services We are an HVAC/Refrigeration repair company based out of Oak Creek, WI. We service Southeast Wi and Northeast Illinois. Our company is looking for a billing specialist that will handle all billing for multiple departments. You will also be responsible for incoming phone calls from customers, answering technician questions, and providing work orders, purchase orders, and any other duties assigned by the office manager. We offer a competitive benefit package including health insurance coverage, paid holidays and vacations plus more. If you think that person is you, please contact us. This is a direct hire full time position, Monday thru Friday. As a Billing Specialist, you will ensure the accurate and timely processing, and distribution of invoices for assigned clients, in accordance with company policies and procedures and government legal requirements. Job Responsibilities: Assist with Payroll Process customer invoices, ensuring accurate and timely billing. Utilize accounting software to process invoices for customers. Verify and match time sheets to correspond with invoicing. Respond to invoicing questions and concerns. Answering phone calls on a multiple phone line system and record incoming calls on a daily basis Answer incoming calls to issue work orders and purchase orders for technicians Perform other duties as requested. Job Requirements: High School Diploma or equivalent, Associate Degree in Accounting or Finance is preferred Proficient with Adobe Acrobat, Microsoft Word, Excel, and Outlook Job Type: Full-time Competitive pay Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday People with a criminal record are encouraged to apply Work Location: In person Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. For more information about Tech24 and our career opportunities visit *********************************
    $32k-43k yearly est. 6d ago
  • Medical Billing Specialist

    Mile Bluff Medical Center 3.9company rating

    Account representative job in Mauston, WI

    Job Description General Information: Job title: Medical Billing Specialist Schedule: Full-time, 80 hours per pay period; Monday - Friday, 8:00am - 4:30pm is not eligible for remote work. Must report on-site daily.** Weekend rotation: No Weekends Holiday rotation: No Holidays Position Summary: The Medical Billing Specialist is responsible for accurately preparing, submitting, and following up on medical claims to insurance companies and patients. This role ensures timely reimbursement, compliance with healthcare regulations, and effective communication with providers, payers, and patients. Position Responsibilities: Prepare, submit, and transmit clean medical claims to commercial, Medicare, and Medicaid payers (electronic and paper) Review and resolve accounts and pre claim edits. Verify patient insurance coverage and benefits. Review documentation and charges for accuracy and compliance. Monitor accounts receivable and follow up on outstanding balances. Follow up on unpaid, denied, or rejected claims and resolve billing issues. Review and reconcile account credit balances. Identify and correct billing errors to prevent claim rejections. Communicate and collaborate with coding, denial management specialists, insurance companies, patients, clinical staff and healthcare providers regarding billing inquiries or issues to ensure accurate charges, billing, and reimbursement. Maintain compliance with HIPAA, Medicare, Medicaid, and payer guidelines. Assist with patient billing questions and patient payments. Interpret EOBs and remittance advice. Maintain accurate billing records and documentation. Support audits and compliance initiatives when documentation. Perform other duties as requested. Position Requirements: High school diploma or equivalent required. 1+ years of related work experience required. Experience working in the medical industry is preferred. Familiarity with insurance guidelines, EOBs, and claim adjudication processes. Proficiency with electronic health records (EHR) and billing software Exceptional accuracy and attention to detail required. Knowledge, Skills, & Abilities: Intermediate proficiency with computers is required. Experience in insurance claims required. Knowledge of CPT, ICD-10, and HCPCS coding systems. Strong quantitative and analytical competency. Self-starter with excellent interpersonal communication and problem-solving skills. Job Posted by ApplicantPro
    $26k-35k yearly est. 11d ago
  • Billing Coordinator

    Robert Half 4.5company rating

    Account representative job in Port Washington, WI

    We are looking for a detail-oriented Billing Coordinator for a Port Washington, WI area organization. This role is essential in ensuring accurate and efficient billing operations, supporting the organization's financial processes, and contributing to overall client satisfaction. The ideal candidate will have strong analytical skills and a commitment to maintaining precise records. Responsibilities: - Prepare and issue accurate invoices to clients in a timely manner. - Manage accounts receivable processes, ensuring all payments are tracked and recorded properly. - Reconcile billing discrepancies and resolve any client inquiries related to invoices. - Maintain organized financial records and documentation for auditing and reporting purposes. - Collaborate with internal teams to ensure billing accuracy and adherence to company policies. - Generate reports using Microsoft Excel to analyze billing data and identify trends. - Review and update billing procedures to improve efficiency and compliance. - Monitor outstanding balances and follow up on overdue accounts. - Assist in preparing financial summaries and reports for management review. Requirements - Proven experience in billing or accounts receivable roles. - Proficiency in Microsoft Excel for data analysis and reporting. - Strong attention to detail and ability to maintain high levels of accuracy. - Excellent communication skills for resolving billing issues with clients. - Knowledge of basic accounting principles and financial processes. - Ability to work independently and manage multiple tasks effectively. - Familiarity with billing software or systems is preferred. - High school diploma or equivalent; additional education in finance or accounting is a plus. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
    $34k-46k yearly est. 29d ago
  • Medical Billing Specialist

    Alliancestaff, LLC

    Account representative job in Brookfield, WI

    Looking for a versatile and experienced Medical Billing Specialist immediately! Insurance follow up on denied claims/filing timely appeals Payment posting Understanding EOB's Identify and resolve unpaid and denied claims Insurance authorizations and patient correspondence Understanding the full revenue cycle process of a claim
    $30k-40k yearly est. 41d ago
  • Billing Specialist - Dental Clinic Experience Required

    Dental Health Associates of Madison 3.8company rating

    Account representative job in Fitchburg, WI

    🏆 Voted Madison's Favorite Place to Work & Best Dental Practice Dental Health Associates of Madison (DHA), a doctor-owned and locally led practice is looking for a Dental Billing Specialist to join our team at the Fitchburg Clinic. This is an in-person role (not remote) & requires dental experience. Whether your background is in dental billing, dental insurance coordination, dental front desk/receptionist, or dental assisting, we welcome your experience and invite you to apply. At DHA, your knowledge of dental processes will be valued in a supportive, patient-focused environment. Job Description In this role, you'll be part of a locally led organization that values teamwork, quality care, and your professional growth. DHA's doctor-led culture ensures that patient care and employee development are prioritized, making it a great place to thrive and build a long-term career. Position Overview As a Dental Billing Account Specialist, you will be essential in managing our billing processes and providing friendly, accurate support to patients, providers, and team members. This is a unique opportunity to work in a collaborative, growth-oriented environment that values high standards in patient service. Responsibilities Provide friendly and professional assistance to patients regarding billing and account inquiries, ensuring HIPAA compliance and maintaining confidentiality. Verify and update insurance information to support smooth and efficient claims processing. Process insurance claims and handle preauthorization's, ensuring accuracy in all steps. Perform payment entry and account adjustments, ensuring records are accurate and up-to-date. · Collaborate with patients, insurance providers, and the dental team to address billing questions and ensure clear communication. Qualifications High school diploma or equivalent; Associate degree preferred. Dental experience is required. Strong attention to detail and excellent organizational skills. A positive, team-oriented attitude with the ability to build relationships with patients, staff, and insurers. Ability to multitask effectively and work both independently and within a collaborative team. Working Conditions This in-person position is based at our Fitchburg Clinic, offering convenient daytime hours and the opportunity to collaborate with a dedicated team committed to providing exceptional patient care. About Dental Health Associates For more than 55 years, DHA has served the Madison community with high-quality dental care. Our recognition as Madison's Favorite Place to Work and Best Dental Practice reflects the culture we've built: professional, collaborative, and committed to both patients and staff. Unlike DSOs, DHA is doctor-owned and focused on people, not investors. That means a more stable work environment, predictable schedules, and a team that values your expertise. At Dental Health Associates (DHA), we are passionate about delivering exceptional dental care and creating a fulfilling, growth-oriented workplace. As a doctor-owned dental practice with seven clinics in the Madison area, we offer a unique opportunity to develop your career while collaborating with experienced dentists and leadership teams. Our supportive culture values professional growth, personal development, and team collaboration. Why Join Dental Health Associates? At Dental Health Associates, we're committed to helping you grow in your career while providing the support you need to succeed. We offer opportunities for advancement, a collaborative work environment, and a comprehensive benefits package to support your personal and professional goals. Apply today to start a career that prioritizes your growth and values your contributions. Career Growth Opportunities: Whether you're starting your journey in healthcare or looking to expand your expertise, DHA offers opportunities to develop and advance your career. Supportive Work Environment: Join a team where collaboration and mutual respect are at the core of everything we do. Community Impact: Join a practice that actively gives back to the community through initiatives such as Tri 4 Schools, the Oregon Kids Triathlon, All City Swim, Big Brothers Big Sisters, Boys & Girls Club, the UW-Madison Carbone Cancer Center, Gilda's Club, and many other meaningful causes. Work-Life Balance: Enjoy a predictable schedule with paid time off and a focus on your well-being. Compensation Starting at $21 per hour, with opportunities to earn more based on experience and performance. Benefits We provide a robust benefits package to support your health, financial security, and work-life balance, including: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Profit sharing Referral program Vision insurance The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation. Dental Health Associates of Madison, LTD is an equal opportunity employer and values diversity.
    $21 hourly Auto-Apply 60d+ ago
  • Billing Specialist- Milwaukee, Wisconsin

    Tech-24 A Commercial Food Service Repair Company Inc. 3.4company rating

    Account representative job in Oak Creek, WI

    Billing/Payroll Specialist, A-1 Services We are an HVAC/Refrigeration repair company based out of Oak Creek, WI. We service Southeast Wi and Northeast Illinois. Our company is looking for a billing specialist that will handle all billing for multiple departments. You will also be responsible for incoming phone calls from customers, answering technician questions, and providing work orders, purchase orders, and any other duties assigned by the office manager. We offer a competitive benefit package including health insurance coverage, paid holidays and vacations plus more. If you think that person is you, please contact us. This is a direct hire full time position, Monday thru Friday. As a Billing Specialist, you will ensure the accurate and timely processing, and distribution of invoices for assigned clients, in accordance with company policies and procedures and government legal requirements. Job Responsibilities: Assist with Payroll Process customer invoices, ensuring accurate and timely billing. Utilize accounting software to process invoices for customers. Verify and match time sheets to correspond with invoicing. Respond to invoicing questions and concerns. Answering phone calls on a multiple phone line system and record incoming calls on a daily basis Answer incoming calls to issue work orders and purchase orders for technicians Perform other duties as requested. Job Requirements: High School Diploma or equivalent, Associate Degree in Accounting or Finance is preferred Proficient with Adobe Acrobat, Microsoft Word, Excel, and Outlook Job Type: Full-time Competitive pay Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday People with a criminal record are encouraged to apply Work Location: In person Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. For more information about Tech24 and our career opportunities visit *********************************
    $32k-43k yearly est. Auto-Apply 60d+ ago
  • Insurance Billing Specialist

    Crossing Rivers Health 3.3company rating

    Account representative job in Prairie du Chien, WI

    Insurance Billing SpecialistFull Time Days80 hours per pay period Come join our team! Crossing Rivers Health provides competitive pay along with an excellent benefits package including medical, dental, vision; life insurance, short term disability, paid time off, a retirement plan w/company match, and more! The Insurance Billing Specialist accurately and promptly reviews and updates claims needing manual intervention prior to claim submission, submits claims to insurance carriers, follows up on the status of unpaid claims, works denied claims to resolve any errors or provides necessary information to payers needed for disputing or resubmitting. This position requires routine problem solving and handles inquiries from both insurance carriers and patients, with a goal of account resolution. Our core values are practiced and exhibited throughout the organization in our actions and in services provided.Joy : Unity : Integrity : Compassion : Excellence Essential Job Functions * Reviews, edits, and corrects claims, as necessary, checking for accuracy and readiness of claims to be submitted through the electronic health record (EPIC). * Prepares and submits claims to insurance carriers and intermediaries, i.e. releasing electronic claims, printing paper claims, and/or secondary claim as required per individual payer. * Works with various departments to ensure that held claims will be released to the payer within timely filing limits. * Performs follow-up procedures, inquiring on the status of unpaid claims via phone call or various payer portals, to ensure timely payment of insurance claims. * Responds to routine patient and insurance company inquiries and problems. * Researches denials/non-covered charges and re-submits or appeals, as necessary. * Reviews late charges for re-billing or adjustment of claims, as necessary. * Reviews insurance eligibility or coverage changes to ensure accuracy of information, resolve any outstanding issues, and rebill claims when necessary. * Updates necessary changes to patient demographics and/or insurance information. * Reviews accounts with insurance credit balances and determines if a refund or other action is necessary to settle account. * Accommodates patient requests and inquiries promptly and courteously, answering incoming calls to the Business Office, educating patients on their financial responsibilities to the organization, accepting payment, setting up payment plans, etc. * Performs other duties as deemed necessary for the continued viability and success of the department and organization as a whole. * Other job duties and responsibilities as assigned to effectively meet the needs of the patients, the department, and the organization as a whole. Competencies * Accountability - Ability to accept responsibility and account for his/her actions. * Communication - The ability to get one's ideas across to others through oral or written means and to understand the ideas of others through effective listening skills. * Customer Oriented - Ability to take care of the customers' needs while following company procedures. * Detail Oriented - Ability to pay attention to the minute details of a project or task. * Organized - Possessing the trait of being organized or following a systematic method of performing a task. * Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. * Accuracy - Ability to perform work accurately and thoroughly. * Reliability - The trait of being dependable and trustworthy. * Research Skills - Ability to design and conduct a systematic, objective, and critical investigation. Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Requirements Education * High School Graduate or General Education Degree (GED): Required * Associate's Degree (two year college or technical school) Preferred, Field of Study: Business Related Experience * 1-2 years of healthcare billing experience preferred * 1-2 years of EPIC experience preferred Computer Skills * Microsoft Office proficiency
    $31k-39k yearly est. 17d ago
  • BILLING SPECIALIST

    Lutheran Living Services

    Account representative job in Wauwatosa, WI

    Full-time 8:00 AM - 4:30 PM LH & HP is recruiting for a talented professional to join its team as a Billing Specialist. This full-time position is responsible for a variety of complex billing functions. Candidate must have the ability to rely on experience and judgment to ensure the integrity of the billing and accounts receivables. Candidate must be capable of supporting an environment of continuous change while being part of a team to ensure the success of the department, anticipate future needs, and values our mission. Must have excellent administrative and interpersonal skills, with ability and confidence to effectively identify, respond to and resolve questions regarding the financial concerns that affect resident, family, visitors, staff, government entities/payers and vendors. Position Responsibilities: Claims billing and follow-up to various payer sources. Private Pay Collections and follow-up Cash and payment posting. Medical coding based on PDPM guidelines. Coordinate with clinical team to ensure accurate documentation for billing. Manage patient financials to ensure payer sources Required skills: High school diploma or equivalent, preference given to associate degree or higher. Minimum of 2-5 years' experience in healthcare billing with increasing job responsibilities. Preference given to those with Medicare, Medicare Advantage, and Medicaid experience. Capable of building and maintaining positive relationships; working within and promoting a team-oriented work environment while demonstrating high level skills in Word, Excel, and Outlook. Experience with billing software and electronic medical records (EMR). Strong attention to detail and organizational skills. Excellent communication and customer service skills. Benefits: Supportive team environment Dedicated office space Employee Fitness Center Referral Program Early access to earned wages Competitive Pay Health, dental, and vision insurance Paid time off and holidays Retirement plan options For consideration, send an updated resume to this post. Position located at: Lutheran Home 7500 W North Avenue Wauwatosa, WI 53213
    $30k-40k yearly est. Auto-Apply 41d ago
  • Collections Specialist

    UW Credit Union 4.6company rating

    Account representative job in Madison, WI

    If you are passionate about helping people through life's challenges and thrive in a dynamic, member-first environment, UW Credit Union is looking for a Collections Specialist (internally known as a Credit Solutions Specialist) to join our close-knit team. We don't call it “collections” for a reason - our goal is to partner with members, understand their unique situations, and provide realistic solutions to get their finances back on track. At UW Credit Union, humanity counts most. We know that life happens, and we approach every conversation with empathy, compassion, and persistence. Our delinquency rate is well below the industry average, thanks to our dedicated and skilled Credit Solutions Specialists who make a real difference every day. Responsibilities A Day in the Life of a Credit Solutions Specialist No two days are the same. You'll pivot quickly to meet member and department needs while balancing multiple priorities in a fast-paced, call center-style environment. Here's what you can expect: Take inbound calls, engaging in meaningful, often complex financial conversations. Summarize next steps for members at the end of each call, thank them for reaching out, and ensure they feel supported. Review and collect on assigned delinquent loans by gathering background data, documenting conversations, and sending required notifications. Analyze accounts to determine the best next steps based on account type, balance, credit score, collateral value, and more. Negotiate payment arrangements or loan extensions (typically 1-3 months) within established guidelines. Meet specific department KPIs, including inbound/outbound call volume, promises to pay, dollars collected, and quality scores. Collaborate with branch staff and internal teams to resolve member issues; escalate cases to management when appropriate. Serve as a liaison for auto repossession agencies when needed. Recommend operational improvements to enhance service and productivity. Qualifications What You'll Bring to the Team Ability to work on-site three days per week. 2-3 years of experience in banking, retail, or customer service (call center experience strongly preferred; financial services call center experience a plus). Strong customer service focus with the ability to handle difficult conversations and remain member-first in every interaction. Ability to work in a fast-paced environment, pivot between priorities, and handle multiple systems and processes with accuracy. Excellent communication, relationship building, problem solving, and organizational skills. Strong attention to detail and sound decision-making. Knowledge of lending, collections concepts, and applicable laws (including the FDCPA) preferred. Spanish bilingual skills are a plus. A team mindset with the ability to work independently and mentor others. Why work for UW Credit Union? Join one of Wisconsin's premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine's Best Places to Work, Wisconsin State Journal's Top Workplaces, and Milwaukee Journal Sentinel's Top Workplaces to receive: 21.5+ days annual paid time off (4+ weeks) 2 weeks paid caregiver leave 2.5 weeks paid new child parental leave 2 days paid volunteer time 11 paid holidays (includes your birthday!) 401k company match of up to 5%, plus approximately 4% discretionary match Variable bonus reward Competitive Medical, Dental and Vision plans, including domestic partner eligibility Employee Assistance Program And more!
    $37k-44k yearly est. Auto-Apply 14d ago
  • Billing Specialist

    Nesnah Ventures

    Account representative job in La Crosse, WI

    Grow - Transform - Create Leaders Remember that exhilarating feeling of solving a tricky puzzle? Do you have an eagle eye for detail, finding that mismatched penny from a mile away? Venture Fuels, a portfolio company of Nesnah Ventures, is hiring a Billing Specialist to generate customer invoices, resolve discrepancies from our vendors, and aid in other administrative duties as needed. Who We Are: Nesnah Ventures is a family-owned private equity firm with a long-term, hold-and-grow philosophy. We actively manage a group of businesses across a variety of industries. Our structure allows for stability and clarity in how we operate. We are intentional about growth, for our people and our companies, and we value professionalism, respect, and follow-through. Venture Fuels' niche is not only our ability to provide fuel at the lowest cost available, but also in providing the necessary support services to resellers, convenience stores, commercial/industrial end users, and government agencies. We're a wholesale fuel company with years of experience and market expertise, while also having a small enough Upper Midwest footprint to service all our customers on a one-to-one basis. The Role - What A Day In The Life Looks Like: * Analyze sales invoices for accuracy * Request and process paperwork for invoicing * Assist customers with questions regarding their invoices and credit card settlements * Call customers to obtain inventory levels and track contract quantities Required Qualifications: * High School Diploma and minimum 1-2 years of related work experience * Microsoft Office experience * Strong communication and problem-solving skills * The ability to work as a team and meet deadlines * Attention to detail What We Offer: * Health, Dental, Life, and Vision Insurance * PTO * 401(k) w/ match * Profit Sharing Incentive Bonus * Fun Committee * Paid Training/Educational Assistance * THE PEOPLE! Why Nesnah Ventures: We take pride in running solid businesses with strong processes, and we know that starts with solid people. At Nesnah Ventures, you'll work in a professional environment where your attention to detail and commitment to accuracy are recognized and valued. You'll be part of a stable, growth-focused team where doing things right matters. Nesnah Ventures is an Equal Opportunity Employer Salary Description $19-21/hr
    $19-21 hourly 34d ago

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