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What is an account resolution specialist and how to become one
Are you good at resolving issues? Becoming an account resolutions specialist gives you the chance to find solutions to overdue accounts. If you become an account resolutions specialist, you'll be in charge of overseeing account receivables to ensure client compliance.
Some of your duties as an account resolutions specialist will include researching and analyzing accounts to examine historical data and past resolution efforts, contacting customers about past due accounts, making arrangements for payments to bring accounts up to date, and recording resolution notes. You'll also need to provide accurate and appropriate information in response to customer queries.
To succeed as an account resolutions specialist, you'll need to have excellent verbal and written communication skills, attention to detail and independent working capacities. Strong problem-solving and conflict resolution skills are also helpful. You should also be comfortable making phone calls and talking to individuals who may be experiencing difficult economic situations. To become an account resolutions specialist, you'll typically only need a high school diploma.
Avg. Salary $35,602
Avg. Salary $59,228
Growth rate -8%
Growth rate 0.3%
American Indian and Alaska Native 0.49%
Asian 3.69%
Black or African American 12.49%
Hispanic or Latino 18.89%
Unknown 4.09%
White 60.36%
Genderfemale 67.60%
male 32.40%
Age - 46American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 46Stress level is high
7.1 - high
Complexity level is intermediate
7 - challenging
Work life balance is good
6.4 - fair
Account resolution specialist career paths
Key steps to become an account resolution specialist
Explore account resolution specialist education requirements
Start to develop specific account resolution specialist skills
Skills Percentages Account Resolution 16.58% Outbound Calls 12.29% Inbound Calls 10.31% Account Balances 9.99% Patients 9.94% Complete relevant account resolution specialist training and internships
Accountants spend an average of 1-3 months on post-employment, on-the-job training. New account resolution specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an account resolution specialist based on U.S. Bureau of Labor Statistics data and data from real account resolution specialist resumes.Research account resolution specialist duties and responsibilities
- Manage accounts for healthcare clients, review detailed patient information for payment resolution while abiding HIPPA privacy and security regulations.
- Research and resolve complex customer accounts while adhering to department policies and procedures, as well as FDCPA guidelines.
- Resolve outstanding patient accounts by an integrate team dynamic with office administrators, insurance companies and patients.
- Insure office practices are in compliance with HIPAA regulations.
Prepare your account resolution specialist resume
When your background is strong enough, you can start writing your account resolution specialist resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an account resolution specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable account resolution specialist resume templates
Build a professional account resolution specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your account resolution specialist resume.
Apply for account resolution specialist jobs
Now it's time to start searching for an account resolution specialist job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first account resolution specialist job
Are you an account resolution specialist?
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Average account resolution specialist salary
The average account resolution specialist salary in the United States is $35,602 per year or $17 per hour. Account resolution specialist salaries range between $29,000 and $43,000 per year.
What am I worth?
How do account resolution specialists rate their job?
Account resolution specialist reviews
Investigating claims of denials and getting claims pain in a timely manner
Nothing
Resolving problems and the everyday challenge
Highly stressful, under-appreciated and other departments not recognizing the value of the AR department.
I have nothing I did not like I enjoy my job and sad that I can't continue to collect. The company sold out.
Updated January 8, 2025
