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The role of an Account Resolution Specialist typically involves managing customer accounts, resolving discrepancies, and ensuring accurate billing practices. As of October 2025, the average salary for this position stands at $35,602 per year, translating to approximately $17 per hour. Salary can vary based on factors such as experience, location, and industry.
Entry-level specialists may start at lower salaries, while those with several years of experience can earn significantly more. For example, specialists with five or more years in the field often see salaries above $40,000 annually. This trajectory emphasizes the importance of gaining experience and skills in account resolution.
Salary estimates also fluctuate by state. States like California, New York, and Texas often offer higher compensation for account resolution specialists. Understanding these geographical trends can help candidates target their job search effectively.
Many companies are actively seeking skilled account resolution specialists. Job boards like Zippia provide a platform to explore open positions and apply directly, enhancing your chances of landing a desirable role.
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The highest-paying states for account resolution specialists are Connecticut, Virginia, and Missouri. The lowest average account resolution specialist salary states are Arkansas, New Mexico, and South Dakota.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Connecticut | $49,607 | $23.85 |
| 2 | Missouri | $44,262 | $21.28 |
| 3 | Virginia | $45,606 | $21.93 |
| 4 | Massachusetts | $40,451 | $19.45 |
| 5 | Tennessee | $39,644 | $19.06 |
| 6 | North Dakota | $38,362 | $18.44 |
| 7 | Alaska | $43,535 | $20.93 |
| 8 | Wisconsin | $36,403 | $17.50 |
| 9 | Kentucky | $40,008 | $19.23 |
| 10 | District of Columbia | $48,347 | $23.24 |
| 11 | Vermont | $36,469 | $17.53 |
| 12 | Rhode Island | $36,879 | $17.73 |
| 13 | Illinois | $42,882 | $20.62 |
| 14 | Indiana | $37,597 | $18.08 |
| 15 | Georgia | $36,136 | $17.37 |
| 16 | Michigan | $36,001 | $17.31 |
| 17 | Pennsylvania | $34,896 | $16.78 |
| 18 | Oregon | $39,084 | $18.79 |
| 19 | Kansas | $35,543 | $17.09 |
| 20 | Wyoming | $34,392 | $16.53 |
| 21 | Arizona | $34,573 | $16.62 |
| 22 | Nevada | $34,374 | $16.53 |
| 23 | New York | $39,882 | $19.17 |
| 24 | Nebraska | $34,482 | $16.58 |
| 25 | New Jersey | $37,488 | $18.02 |
| 26 | North Carolina | $34,654 | $16.66 |
| 27 | Delaware | $35,305 | $16.97 |
| 28 | Montana | $35,472 | $17.05 |
| 29 | Utah | $33,611 | $16.16 |
| 30 | Maryland | $38,396 | $18.46 |
| 31 | Iowa | $34,698 | $16.68 |
| 32 | Hawaii | $36,826 | $17.70 |
| 33 | Maine | $34,940 | $16.80 |
| 34 | Washington | $34,510 | $16.59 |
| 35 | Idaho | $34,527 | $16.60 |
| 36 | South Carolina | $34,523 | $16.60 |
| 37 | Colorado | $36,084 | $17.35 |
| 38 | Ohio | $33,108 | $15.92 |
| 39 | California | $36,971 | $17.77 |
| 40 | Texas | $34,221 | $16.45 |
| 41 | Arkansas | $31,968 | $15.37 |
| 42 | Minnesota | $33,573 | $16.14 |
| 43 | New Hampshire | $33,780 | $16.24 |
| 44 | Florida | $33,448 | $16.08 |
| 45 | Louisiana | $33,369 | $16.04 |
| 46 | Alabama | $32,645 | $15.69 |
| 47 | South Dakota | $31,511 | $15.15 |
| 48 | West Virginia | $30,120 | $14.48 |
| 49 | New Mexico | $31,918 | $15.35 |
| 50 | Oklahoma | $30,040 | $14.44 |
| 51 | Mississippi | $30,775 | $14.80 |
The highest-paying cities for account resolution specialists are Hartford, CT, Washington, DC, and Richmond, VA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Hartford, CT | $49,769 | $23.93 |
| 2 | Washington, DC | $48,346 | $23.24 |
| 3 | Richmond, VA | $45,429 | $21.84 |
| 4 | Jefferson City, MO | $44,221 | $21.26 |
| 5 | Springfield, IL | $42,250 | $20.31 |
| 6 | Boston, MA | $40,527 | $19.48 |
| 7 | Albany, NY | $40,306 | $19.38 |
| 8 | Frankfort, KY | $40,096 | $19.28 |
| 9 | Salem, OR | $39,112 | $18.80 |
| 10 | Annapolis, MD | $38,380 | $18.45 |
| 11 | Bismarck, ND | $38,033 | $18.29 |
| 12 | Indianapolis, IN | $37,565 | $18.06 |
| 13 | Trenton, NJ | $37,384 | $17.97 |
| 14 | Sacramento, CA | $37,035 | $17.81 |
| 15 | Providence, RI | $36,907 | $17.74 |
| 16 | Urban Honolulu, HI | $36,825 | $17.70 |
| 17 | Madison, WI | $36,256 | $17.43 |
| 18 | Atlanta, GA | $36,091 | $17.35 |
| 19 | Denver, CO | $36,068 | $17.34 |
| 20 | Lansing, MI | $35,921 | $17.27 |
An account resolution specialist's salary ranges from $29,000 a year at the 10th percentile to $43,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $43,000 | $3,583 | $21 |
| 75th Percentile | $39,000 | $3,250 | $19 |
| Average | $35,602 | $2,967 | $17 |
| 25th Percentile | $32,000 | $2,667 | $15 |
| 10th Percentile | $29,000 | $2,417 | $14 |
The highest paying types of account resolution specialists are senior account specialist, specialist, and account receivable associate.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Collector | $34,872 | $2,906 | $16.77 | 23,948 |
| Bill Collector | $35,585 | $2,965 | $17.11 | 23,746 |
| Medical Collector | $36,235 | $3,020 | $17.42 | 73,797 |
| Billing Representative | $35,002 | $2,917 | $16.83 | 95,425 |
| Debt Collector | $33,865 | $2,822 | $16.28 | 23,385 |
| Collections Representative | $34,015 | $2,835 | $16.35 | 85,275 |
Top companies hiring account resolution specialists now:
Account resolution specialist salaries at American Express and Praxair are the highest-paying according to our most recent salary estimates. In addition, the average account resolution specialist salary at companies like Wells Fargo and Zwicker & Associates are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | American Express | $38,797 | $18.65 |
| 2 | Praxair | $38,450 | $18.49 |
| 3 | Wells Fargo | $38,115 | $18.32 |
| 4 | Zwicker & Associates | $37,524 | $18.04 |
| 5 | Prime Healthcare | $37,122 | $17.85 |
| 6 | Hyundai Capital Services | $36,564 | $17.58 |
| 7 | BMO Capital Markets | $36,524 | $17.56 |
| 8 | Coastal Credit Union | $36,434 | $17.52 |
| 9 | GreenState Credit Union | $36,395 | $17.50 |
| 10 | Noridian Administrative Services, Llc | $36,212 | $17.41 |
| 11 | TopBuild | $36,059 | $17.34 |
| 12 | Credibly | $36,003 | $17.31 |
| 13 | Hancock Whitney | $35,817 | $17.22 |
| 14 | American Coradius International | $35,345 | $16.99 |
| 15 | Robert Half | $34,957 | $16.81 |
| 16 | Randstad North America, Inc. | $34,852 | $16.76 |
| 17 | United Site Services | $34,720 | $16.69 |
| 18 | Mission Regional Medical Center | $34,665 | $16.67 |
| 19 | University of Pennsylvania | $34,513 | $16.59 |
| 20 | Weltman, Weinberg & Reis Co., LPA | $34,340 | $16.51 |
The average account resolution specialist salary has risen by $5,775 over the last ten years. In 2014, the average account resolution specialist earned $29,827 annually, but today, they earn $35,602 a year. That works out to a 8% change in pay for account resolution specialists over the last decade.
Compare account resolution specialist salaries for cities or states with the national average over time.
Compare account resolution specialist salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $35,600 | $17.12 | +2.9% |
| 2024 | $34,600 | $16.62 | +2.6% |
| 2023 | $33,700 | $16.18 | +1.9% |
| 2022 | $33,000 | $15.87 | -0.1% |
| 2021 | $33,000 | $15.88 | +2.6% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| American Coradius International LLC | Account Resolution Specialist | Amherst, NY | 06/29/2025 | $33,392 |
| American Coadius | Account Resolution Specialist | Buffalo, NY | 06/29/2025 | $33,392 |
| Pacific Office Automation | Account Resolution Specialist | Beaverton, OR | 06/26/2025 | $35,479 |
| Beyond Finance | Account Resolution Specialist (Onsite) | Houston, TX | 06/26/2025 | $43,827 |
| Weltman, Weinberg & Reis Co.A | Account Resolution Specialist-Collector | Dublin, OH | 06/05/2025 | $36,898 |
| American Coadius | Account Resolution Specialist | Amherst, NY | 05/26/2025 | $33,392 |
| Foundever | Account Resolution Specialist | Orem, UT | 05/24/2025 | $52,175 |
| Weltman, Weinberg & Reis Co.A | Account Resolution Specialist-Collector | Dublin, OH | 05/12/2025 | $36,898 |
| Beyond Finance | Account Resolution Specialist (Onsite) | Houston, TX | 05/07/2025 | $43,827 |
| Tgi Main Company | Account Resolution Specialist | New York, NY | 05/02/2025 | $45,914 |
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