How To Become An Account Services Coordinator: What It Is and Career Path

What is an account services coordinator and how to become one

Updated January 8, 2025

3 min read

The Account Service Coordinator ensures that customers' orders are confirmed, processed in record time, and correctly. They make sure the products are sourced, scheduled, produced, and shipped correctly. Account Service Coordinators coordinate daily with account executives, sales managers, and production managers, among others. They process inbound and outbound calls and compile the necessary information needed for a production quote. Additionally, they communicate with customers about order details and status, customer guidelines, confirmation samples, delays, shipping, and miscellaneous problems, among others. Also, they monitor production schedules.

Employers hire candidates with a minimum of a high school diploma and at least two years of experience in a customer service role. Candidates are expected to have analytical, attention to detail, organization, and communication skills. You must be proficient in Microsoft Office and be familiar with data management techniques. These professionals earn an average annual salary of $40,910. It falls between $29,000 and $57,000.

ScoreAccount Services CoordinatorUS Average

Salary

3.6

Avg. Salary $46,546

Avg. Salary $59,228

Stability level

8.0

Growth rate 8%

Growth rate 0.3%

Diversity

4.2

Race

American Indian and Alaska Native 0.64%

Asian 5.25%

Black or African American 9.27%

Hispanic or Latino 18.88%

Unknown 4.73%

White 61.23%

Gender

female 72.90%

male 27.10%

Age - 48

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 48

Stress level

8.0

Stress level is high

7.1 - high

Complexity level

8.7

Complexity level is advanced

7 - challenging

Work life balance

6.2

Work life balance is fair

6.4 - fair

Key steps to become an account services coordinator

Explore account services coordinator education requirements

Most common account services coordinator degrees

Bachelor's

71.5 %

Associate

15.2 %

High School Diploma

5.7 %

Start to develop specific account services coordinator skills

Skills	Percentages
Data Entry	16.20%
Health Benefits	15.41%
CRM	13.06%
Financial Reports	4.91%
Invoice	4.81%

Complete relevant account services coordinator training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New account services coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an account services coordinator based on U.S. Bureau of Labor Statistics data and data from real account services coordinator resumes.

Research account services coordinator duties and responsibilities

Capitalize on strong organizational and interpersonal skills to expertly manage the regional provider enrollment system for Medicare and Medicaid memberships.
Secure a promotion within one year by assuming journal entry and basic reconciliations responsibilities in addition to already performing AP functions.
Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.

Prepare your account services coordinator resume

When your background is strong enough, you can start writing your account services coordinator resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an account services coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable account services coordinator resume templates

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