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  • Memory Care Coordinator (LPN) Danbury Westerville

    Danbury Westerville

    Account services coordinator job in Westerville, OH

    You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents. We offer a great FULL TIME benefits and perks package! Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary! Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary! Health Advocate (Employee Assistance Program)-for Employee, Spouse, Dependents, Parents, and Parents in Law. Examples that are available for help: Emotional Support-Stress, Relationships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management. Medical (BCBS)-for Employee, Spouse, and/or Dependents. HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit! Dental (Guardian)- for Employee, Spouse, and/or Dependents. Hospital Indemnity (Guardian)- for Employee, Spouse, and/or Dependents. MetLife Legal (Legal Shield)- for Employee, Spouse, and/or Dependents. Assistance with Adoption, Lawyers, Wills and Trusts and much more! No waiting periods, no claim forms, no deductibles! Wide range of coverages for your fur babies! All dog and cat breeds are covered. ~ Tuition Reimbursement Bonuses : Resident Referral Bonus Opportunities Employee Referral Bonus Opportunities Employees are not mandated to have the COVID-19 vaccine. As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained. The office manager interacts with residents and their sponsors in financial matters as well. Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident · Asses resident characteristics (i.e., stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content · Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director. · Market the program through involvement in community organizations and participates in the local Alzheimer's and like associations · Maintain accurate and timely documentation that complies with state regulations and community policy · Work with management to develop and maintain written program objectives and procedures for implementation; Serve as a role model for staff regarding care of dementia resident · In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident · Assist with the resident's admission to ensure a smooth transition · Assist with the adjustment of the resident and family to the community; Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident's use of resources, and to promote the resident's increase level of social functioning · Assist residents in the maintenance and adequate supply of personal clothing and other personal items · Refer the resident/resident's sponsor internal and external services that are available to the Director of Life Enrichment · Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director Must be an LPN ·Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment · Background in nursing/ proving one on one care for seniors · Flexible schedule, including availability to work evenings, weekends and holidays as needed We are an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability.
    $35k-49k yearly est. 2d ago
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  • Remote Client Account Specialist

    Professional Careers

    Remote account services coordinator job

    We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: Previous experience in customer service or sales is a plus. Great communication skills Ability to listen to and understand customer needs. Good problem-solving skills Comfortable working remotely and independently Willingness to learn and develop new skills. Ability to adapt to change in a dynamic environment. If this sounds like you, we'd love to chat! What You Can Expect: Flexible schedule 100% Remote position (Work from home) Hands on training Life insurance Health insurance reimbursement Industry-leading resources and technology We hope to see your application soon!
    $45k-74k yearly est. 3d ago
  • Project Coordinator, Design & Manufacturing

    OSI Engineering 4.6company rating

    Account services coordinator job in Raymond, OH

    We are seeking a detail-oriented and motivated professional to join our team at a leading global automotive company. This role plays a critical part in ensuring accurate and timely delivery of design changes and manufacturing instructions across multiple departments, supporting world-class vehicle production and innovation. The Regional Specification Control Coordinator supports Regional Spec Control by managing the delivery of Design Changes and Manufacturing Instructions to downstream units and departments. This role requires close collaboration with internal teams to ensure accuracy, completeness, and on-time delivery aligned with project milestones and purchase order requirements. Key Responsibilities Support Regional Spec Control with the delivery of Design Changes and Manufacturing Instructions to downstream units and departments Collaborate closely with internal teams to ensure timely and accurate communication of updates Review work lists daily and prioritize delivery of Design Changes and Manufacturing Instructions using dashboards and direction from Group Leaders and New Model Project Leaders Deliver Design Changes to LSC with a high level of detail and accuracy Review, correct, and resubmit Manufacturing Instructions when incomplete or not ready for release Deliver Manufacturing Instructions to LSC with accuracy and attention to detail Coordinate with teams and units to ensure all required items are delivered prior to purchase orders Actively participate in team meetings and provide support to team members as needed Required Skills and Qualifications Minimum of 5+ years of on-the-job experience Completion of a vocational training program may substitute for 1 year of experience High School Diploma or GED required Excellent communication skills to effectively work with Spec Control associates and external departments regarding Design Changes and Manufacturing Instructions Proficiency in Microsoft platforms and SharePoint Ability to quickly learn new systems, including BOM delivery systems such as DCMS and BEAM Previous experience communicating and interfacing with stakeholders and leadership members/teams. Location: Raymond, OH (4 days onsite, 1 day remote) Submit resumes to ***********************
    $39k-58k yearly est. 3d ago
  • Construction Client Account Associate

    Project One 4.6company rating

    Remote account services coordinator job

    About The Company Project One is a nationwide facilities maintenance company that was founded by the vision of varied industry professionals. We are a company that highly values relationships and provides exceptional service. Project One has become a trusted Commercial service provider for big box retailers, restaurants, and many concepts across the country. Our top priority is our customer service and quality of work. Project One undertakes emergencies, on-demand repair, renovation, construction, and maintenance projects. What's in it For You • Project One will provide you with a company owned laptop that can be utilized remotely if needed • Market-leading benefits program including 401k and paid time off • Take charge of your career through growth opportunities and management positions • Be a part of a growing and thriving company with focused professionals Summary Managing a portfolio of accounts to achieve long-term success. Developing positive relationships and handling customers' needs. Generating new sales using existing customers and seeking new customers, encourage repeat business and ensure that clients are satisfied with company products and services. Managing on-call and after-hours responsibilities to ensure our clients are taken care of 24/7. Key Responsibilities & Accountabilities of Client Account Associate • Demonstrate innovative ways to insure exceptional customer service • Acting as the main point of contact between the company and clients • Works with dispatch to insure complete management of job completions and accuracy • Works with purchasing to ensure clients expectations of products and services are met • Ensuring Sub Contactors and Technicians are meeting expectation on jobs and projects • Preparing and sending quotes and proposals to clients • Ensuring that all contracts and necessary paperwork are signed for large projects • Tracking and uploading all expenses for all jobs to ensure accuracy • Preparing invoicing and submitting them to clients • Ensuring clients are not past due on invoices • Maintaining an accurate record of client payments • Resolving client complaints in a professional manner and reporting them to management as required • Introducing new company products and services to existing clients • Developing and maintaining solid client relationship by regularly following up on clients • Drive company sales by building and maintaining relationships with existing and new clients • Report tracking of current projects to clients and management • Sales reporting to Management weekly and quarterly • Travel to markets to develop relationships and generate more sales for your accounts Minimum Qualifications • Desired 2+ years of inside sales experience or customer service • Experience managing projects, work orders, small construction jobs not required but preferred • Experience with Simpro, Service Channel, Compass, Eco Trak, and FM Pilot2 not required but preferred • Proficient in all Microsoft Office Applications not required but preferred Basic Areas of Knowledge & Skills • Ability to cold call with assertive, positive, and persistent style • Ability to work independently and in a team setting • Relationship Building Skills • Understands the importance of self-motivation, time-management, and organizational skills • Thrives in a fast-paced environment that requires problem solving and decision making • Strong analytical skills • The ability to multitask • Strong negotiation skills • Effective communication skills Job information Job Type: Full Time Pay: Est Annual Salary: $62,500.00 - $65,000.00 Supplemental Pay Types: Monthly Tiered Commissions Benefits • Market-competitive, employer matching 401(k) Retirement Plan o For each percent invested by the team member, Project One will match up to 4% • Paid Time-off o PTO begins accruing on the first day of employment and becomes available for taking after 90 days o Up to 80 hours of PTO are granted each year for the first three years o Up to 120 hours of PTO are granted beginning the fourth year (3-year anniversary) o Up to 160 hours of PTO are granted beginning the sixth year (5-year anniversary) • Medical Insurance (coming soon) Work Setting: In Person with Remote Work Available per the Remote Work Policy Travel: Quarterly travel expected after first 90 days Project One is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Project One's application or hiring process due to a disability, please contact the Human Resources department at *************************. Benefits: Competitive salary based on experience. 401(k) plan with company match. Paid time off and holidays. Work from home allowance hrs. based on performance Professional development and training opportunities. Travel and per diem allowances (when applicable)
    $62.5k-65k yearly 3d ago
  • OSP Permitting Coordinator - Fiber Projects

    Teksystems 4.4company rating

    Remote account services coordinator job

    *Job Title:* OSP Permitting Coordinator - Fiber Projects *Location:* 100% Remote (*Candidates must reside in the Columbus Ohio region -No exceptions* *Employment Type:* Contract-to-Hire *Industry:* Telecommunications / Fiber Optics *Overview* We are seeking an experienced *OSP Permitting Coordinator* to support underground fiber optic projects connecting to data centers. This role is fully remote but requires candidates to be based in Indiana due to local permitting requirements. The coordinator will manage all aspects of permitting, including working with municipalities, utility companies, and internal teams to ensure timely approvals and compliance with regulations. *Key Responsibilities* * Prepare, submit, and track permit applications for underground fiber construction projects. * Work closely with local municipalities, agencies, and utility providers to secure Right-of-Way (ROW) and other necessary approvals. * Review construction drawings and ensure they meet permitting requirements. * Maintain accurate records of permit status, timelines, and compliance documentation. * Coordinate with engineering and construction teams to align permitting schedules with project milestones. * Identify and resolve permitting issues or delays to keep projects on track. * Ensure adherence to local, state, and federal regulations for underground utility work. *Required Qualifications* * *Minimum 2-3 years of experience in permitting for telecommunications or underground utility projects.* * *Hands-on experience with telecom permits or underground utility permits.* * *Experience working with Right-of-Way (ROW) or site acquisition processes.* * Strong understanding of underground fiber construction and permitting workflows. * Excellent communication and negotiation skills for working with municipal authorities. * Ability to manage multiple permits and deadlines in a fast-paced environment. * Proficiency in Microsoft Office and permitting tracking tools. *Job Type & Location*This is a Contract to Hire position based out of Columbus, OH. *Pay and Benefits*The pay range for this position is $30.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully remote position. *Application Deadline*This position is anticipated to close on Jan 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $30-35 hourly 1d ago
  • Junior SAAS Account Manager

    Sony Corporation of America 4.7company rating

    Remote account services coordinator job

    Sony Electronics Inc. is looking for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity and Inclusion. In addition, our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly “Free Fridays”, and early shutdowns on Fridays throughout the year (including half-days during the summer). So, if you want to join a “Best Place to Work” company and make the world say wow, let's talk. Job Description We're looking for a results-driven Account Manager to grow revenue for our cloud-based media management and collaboration platform, serving customers across media, entertainment, and sports. This role owns the full sales cycle, from qualifying inbound leads to hunting and closing outbound opportunities, across a wide range of deal sizes, from fast-moving SMB deals to complex enterprise engagements. You'll work closely with marketing, product, and customer success, engaging with creative, production, post-production, and technical stakeholders to help teams securely manage, collaborate on, and distribute media at scale. Responsibilities Revenue & Pipeline Own and close new business opportunities with ACVs ranging from $15K to $500K+ Manage a balanced mix of inbound leads and outbound prospecting Run efficient sales cycles for smaller deals (~30 days) while managing longer enterprise cycles (~6-12 months) Accurately forecast pipeline and revenue using CRM tools Customer Engagement Conduct discovery calls to understand customer workflows, technical requirements, and buying criteria Present and demo solutions to creative, operations, IT, and executive stakeholders Build business cases and ROI narratives tailored to media & entertainment use cases Negotiate pricing, contracts, and close deals in collaboration with leadership Outbound & Market Development Identify and pursue target accounts in media, entertainment, and sports Develop outbound strategies across email, phone, LinkedIn, and industry events Build long-term relationships with key decision-makers and influencers Collaboration & Feedback Partner with marketing on lead quality and campaign feedback Work with customer success and product teams to ensure smooth handoffs and customer satisfaction Share market and customer insights to influence product roadmap and positioning Minimum Requirements Experience 3+ years of B2B SaaS sales experience, preferably in media, entertainment, sports, or adjacent industries Proven experience closing both transactional and enterprise deals Comfort owning the full sales cycle, including outbound prospecting Experience selling to creative, production, post-production, broadcast, or IT teams is a strong plus Skills Strong discovery, qualification, and consultative selling skills Ability to manage multiple deals at different stages and sizes simultaneously Confident presenter to both technical and non-technical audiences Excellent written and verbal communication skills Experience with CRM tools (Salesforce, Zoho, or similar) Attributes Self-motivated and comfortable working remotely Organized, detail-oriented, and strong at follow-through Curious about customer workflows and technology Team-oriented with a low-ego, high-ownership mindset Preferred Qualifications: Bachelor's degree or equivalent practical experience Experience selling cloud solutions Proven track record of driving revenue growth and achieving quota targets Experience working collaboratively with customer success and marketing The anticipated base pay range for this position is $73,409 to $97,878. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. In addition to a competitive base salary, this position is also eligible for a sales incentive plan. The specifics of the plan vary by role and can include elements related to both individual and company performance. In addition, this position is also eligible for a comprehensive benefits package including healthcare benefits (medical, dental, and vision), paid medical leave, a 401k plan with matching company contributions, vacation time, education assistance, student loan assistance program, eighty hours of paid sick leave time annually, and up to twelve weeks paid parental leave. Sony Electronics is an Equal Opportunity Employer that values employees with a broad cross-cultural perspective. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law. Disability Accommodation for Applicants to Sony Electronics Inc. and Sony of Canada ULC. Sony Electronics Inc. and Sony of Canada Ltd. provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at **********************, or you can mail your resume to: Sony Electronics, Human Resources Department, 16535 Via Esprillo, San Diego CA 92127. Please indicate the position you are applying for. EEO is the Law EEO is the Law Supplement Right to Work (English/Spanish) E-Verify Participation (English/Spanish)
    $73.4k-97.9k yearly Auto-Apply 14d ago
  • Client Service Administrator - Small Business

    World Insurance Associates 4.0company rating

    Account services coordinator job in Columbus, OH

    World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions. Primary Responsibilities Primary Activities Respond to client requests for changes Process endorsement with carriers or escalate for quotation of new lines of business or complex changes Follow-up for and deliver endorsements to clients upon receipt Respond to client requests for cancellation and escalate internally Coordinates the delivery of Proofs of Insurance Responds to client billing / payment questions Coordination of claim escalation Position Specific Skills/Qualifications Work Experience 3+ years' experience in Commercial Property & Casualty with a comprehensive understanding of insurance coverages Professional Licenses/Certifications Must hold state Property & Casualty insurance license Essential Skills/Competencies Functional knowledge of Excel specific to creating, formatting, and evaluating formulas and working within templates. Must be skilled in Excel, Word, and other MS Office products. Able to understand new technology platforms quickly. Proficient in agency management systems (EPIC) and carrier sites Hands on personal approach to customer service. Maintains effective relationships with clients, co-workers, and colleagues. Maintains effective relationships with clients, co-workers, and colleagues. Viewed as a team player and is cooperative and collaborative Has an understanding of guaranteed cost program design and coverage forms. Able to provide consultation of coverage needs. Strong written, oral, and interpersonal communication skills. Sets to achieve day-to-day objectives within the context of specified solutions. Develops and implements work plans for completing projects. Able to solve routine problems Education College degree is preferred. Physical Demands & Working Conditions Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-HZ1
    $45k-57k yearly est. Auto-Apply 12d ago
  • V104- Client Services and Administrative Support

    Flywheel Software 4.3company rating

    Remote account services coordinator job

    For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as a Client Services and Administrative Support assistant and become an integral part of a dynamic team supporting a growing business in the banking sector. In this role, you will manage client data, streamline processes, and ensure smooth communication across platforms. Your work will directly impact operational efficiency and client satisfaction by handling CRM systems, scheduling, and marketing tasks. This position is ideal for someone who thrives in a structured environment, enjoys organizing information, and brings creativity to marketing initiatives while maintaining a proactive and detail-oriented approach. • Salary Range: from $1,150 USD to $1,220 USD. Responsibilities include, but are not limited to: Make outbound calls when necessary to support client engagement Manage email communications and maintain organized inboxes Schedule events and coordinate logistics, including creating flyers and PowerPoint presentations Handle data intake and upload lead information into the system Utilize Canva for visual content creation Oversee pipeline management to track progress and opportunities Execute marketing tasks and assist with campaign planning Manage Salesforce CRM, ensuring accurate and timely data entry Collaborate with team members to ensure smooth onboarding and training processes Requirements: • Location & Time Zone: Remote, CST (Central Standard Time) • Working Hours: 8:30 AM - 5:30 PM CST • Software/Tools Required: • Salesforce (mandatory) • Salesloft • Microsoft 365 • Canva Required Skills: •Minimum of 1 year of experience with a client-facing role/intake role. •Advanced/native-level English skills (both written and spoken) • Marketing or sales background preferred • Organized • Attention to detail • Proactive • CRM proficiency (Salesforce) preferred • Customer service • Basic Excel experience • Creative • Systematic • Leadership Work Shift: Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
    $34k-54k yearly est. Auto-Apply 55d ago
  • US Customs Clearance Coordinator (Remote)

    A & A Customs Brokers 4.2company rating

    Remote account services coordinator job

    Customs Clearance Coordinator (Remote) Department: U.S. Operations Reports To: Release Supervisor (US) Schedule: Full-time, Monday to Friday . Lumber Release - 9:00am - 5:30pm PST Highway Release - 4:00pm - 12:30pm PST Highway Release - 3:00pm - 11:30pm PST Compensation: $45,000 - $55,000 USD annually, based on experience. This role may also be eligible for a shift differential, an additional pay premium recognising evening or overnight hours worked. Position Summary The Customs Clearance Coordinator plays a vital role in supporting clients by ensuring cross-border shipments are processed accurately, efficiently, and in compliance with all U.S. Customs regulations. This position works independently during the evening shift to process entries across multiple modes of transportation, resolve client issues, and provide exceptional service. This role is ideal for someone with brokerage experience who thrives in a fast-paced environment and enjoys balancing technical accuracy with strong customer service. About A & A Customs Brokers For more than 40 years, A & A has specialised in customs brokerage and international trade-but we are not your typical broker. We pride ourselves on combining deep expertise with a people-first approach. Certified as a Great Place to Work by our employees Remote-first culture, giving you the flexibility to work from anywhere Competitive compensation and comprehensive benefits, including medical, dental, vision, and 401k Unique perks like our Honeymoon Hi-5 paid leave, tuition reimbursement, and extra paid time-off programs Investment in your career growth with training and certification support, including: $2,000 bonus for completing your CCS designation $2,000 bonus for successfully completing the LCB exam and earning your license Our culture is values-driven-we collaborate, innovate, and celebrate wins as a team. At A & A, we believe client service starts with supporting and empowering our people. Key Responsibilities Review documentation and prepare customs release entries for processing Communicate with clients to clear shipments, provide updates, and resolve paperwork issues or customs holds Assign correct tariff classifications (HTSUS) Ensure shipments are released, classified, and billed accurately and in a timely manner Handle general inquiries professionally via phone, email, or internal channels Maintain knowledge of all ports across the U.S. and Canada Ensure compliance with U.S. Customs regulations when completing import documents Support other operational tasks as required Qualifications Required: Previous customs entry release experience Experience processing entries across multiple modes (highway, rail, air, ocean) Strong accuracy and ability to handle large volumes of work under deadlines Ability to work independently during evening shifts Strong customer service and communication skills Preferred: Experience with Softwood Lumber Entries CCS designation or Licensed Customs Broker (LCB) certification Experience working with Partner Government Agencies (e.g., FDA, USDA) Additional Information To learn more about us, visit: ************ See what our team says: Glassdoor Reviews #ServeWithEnthusiasm #MakeItHappen #PlayAsATeam #LearnAndGrow A & A Customs Brokers is a fair and equitable employer. We welcome applications from all qualified candidates regardless of ethnicity, race, age, gender identity, disability, or sexual orientation.
    $45k-55k yearly 50d ago
  • Virtual Hotel Customer Service Coordinator

    Destination Knot

    Remote account services coordinator job

    Company: Destination KnotLocation: Remote - Work From Home As a Virtual Hotel Customer Service Coordinator, you'll help clients arrange lodging for leisure, group, or business travel. You'll ensure each booking runs smoothly while upholding Destination Knot's commitment to exceptional service. ResponsibilitiesUnderstand client needs and travel preferences Provide hotel recommendations and confirm reservations Manage booking changes and follow-up communication Keep detailed, accurate client records RequirementsOrganized and dependable Comfortable with digital tools and remote communication Friendly, professional demeanor Willingness to learn the travel booking process Why Destination KnotCollaborative remote environment Hands-on guidance and self-paced training Access to industry partnerships and hotel programs $45,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $45k-65k yearly Auto-Apply 30d ago
  • Customer Service Coordinator II - Logistics

    Williams-Sonoma Customer Care Centers

    Remote account services coordinator job

    JOB POSTING ALERT Customer Service Coordinator II Braselton, GA (on-site only) Applications will be considered from December 16th - December 22nd The Home Delivery Customer Service Coordinator II will provide daily operations to support the Operations Manager and team at the Home Delivery HUB. PRIMARY FUNCTIONS: Ensuring the proper execution of daily scheduling needs of multiple customer orders Apply one email/zoom call resolution for customer escalated matters and support dedicated customer email boxes Perform all scheduling functions in a high-volume environment for all WSI product brands Supports multiple HUB Operations in different regions within the Supply Chain Operations Confirming customer delivery windows utilizing all WMS systems as well as updating customer contact information Handle dedicated email lines within 24-48 hours of contact/escalation Research customer inquiries and provide resolution within established timeframes Support and assist with Special Projects as assigned, including handle overflow coverage as needed Meet or exceed assigned B2B Logistics metrics as established by Ops. Manager and department KPIs Keep work area safe, organized and clean according to general office practices and OSHA requirements daily Utilize Williams-Sonoma's Mission, Vision, and Values to govern daily activities while maintaining required accuracy percentages, metrics, and quality standards Coordinators are expected to provide updates to internal and external customers regarding project/order status. They must be able to format their requests or responses with respect to the setting - removing emotion, utilizing proper grammar, and staying organized. Other duties as deemed necessary MINIMUM QUALIFICATIONS: High School diploma or equivalent Excellent attendance and willingness to be part of a team - performing whatever duties as assigned 6 months combined work experience and demonstrated knowledge within Warehouse Management Systems Positive attitude, strong work ethic, ability to work under pressure, and be a fast learner MS Office Proficient: Outlook & Word - Basic to Intermediate; Excel - Intermediate to Advanced Skills highly preferred After in instruction, Coordinators are expected to build tables in Excel that comply with our templates and may be altered to meet customer's needs. They will be exporting data and scrubbing it to reflect accurate and clean information. Strong Communication Skills (Written and Verbal) PREFERRED QUALIFICATIONS: Working knowledge of WSI B2B Logistics or Concierge process, or Project Coordinator experience working on remote teams Acquired/Demonstrated WSI product knowledge for all Brands is preferred Supply Chain Background Coordinators need to be comfortable with the flow of logistics and operations, with relation to facility location. Comfortable with managing multiple software systems Starting pay is $16.50/hr with optional medical benefits, 401k match, PTO and vacation benefits Important Facts: This is a Full-Time, non-exempt level position requiring a 40-hour schedule Monday - Friday, hours TBD based off business need Position is located at the Braselton, GA DC and candidates must live within reasonable commute for consideration
    $16.5 hourly 30d ago
  • Accountant - Shared Services

    Limbach Holdings, Inc. 4.4company rating

    Remote account services coordinator job

    Who We Are… Since our founding in 1901, Limbach's primary core value has always been: We Care. We are committed to creating a culture of belonging for our employees, our We Care culture, and our industry as a whole. Limbach Facility Services LLC, a subsidiary of Limbach Holdings, Inc., (NASDAQ: LMB) is an integrated building systems solutions firm whose expertise is the design, installation, management, service, and maintenance of HVAC, mechanical, electrical, plumbing and control systems. We engineer, construct, and service the mechanical, plumbing, air conditioning, heating, building automation, electrical and control systems in both new and existing buildings and infrastructure. We work for building owners in the private, not-for-profit, and public/government sectors. Our vision is to create value for building owners targeting opportunities for long term relationships. Our purpose is to create great opportunities for people. We carry out our vision and purpose through a commitment to our four core values… * We Care * We Act with Integrity * We Are Innovative * We Are Accountable The Benefits & Perks… * Base salary range of $58K - $65K * Full portfolio of medical, dental, and vision benefits, along with 401K plan and company match. * HSA, FSA, and life insurance offerings. * Maximize your professional development with our award-winning Learning & Engagement team. * Engage in our "We Care" culture through our ERGs, brought to you by EMBRACE. * Career pathing flexibility and mobility. Who You Are… As Accountant - Shared Services, you are responsible for providing accounting activities to support business operations by ensuring accurate and timely billings, cash management and general data entry accounting tasks. This Position… Some examples of the work you might do includes: * Reviews and enters project-related documentation for new project setups, change orders, initial cost projections, and estimate/phase code adjustments while ensuring documentation is accurate and compliant with the Limbach Way. * Updates purchase orders in the relevant system for proper cost commitments and researches and resolves any pending invoice exceptions. * Creates and files project preliminary notices and maintains Certificates of Insurance. * Updated project commitments, enter job cost adjustments, and processes project closures as directed by project and accounting managers. * Generates and distributes monthly customer billings for quoted or time and material work orders and projects under $500K to ensure accuracy and timeliness including the renewal of maintenance contracts. * Perform cash management tasks, including cash applications, distributing customer statements, collections, maintaining collection notes and payment status, and escalating issues to project and accounting managers as needed. What You Need… * Bachelor's Degree in Business, Finance, Accounting, or a related field, OR 2+ years of relevant, job-related experience in a service or construction industry (without a degree). * Foundational knowledge of accounting principles and practices. * Proficiency with Microsoft Office products (Excel and Word in particular) * Must be organized, attentive to detail, and possess strong analytical skills. * Ability to effectively communicate (both written and verbally) with diverse audiences. * Capacity to produce results when working both independently and as a part of a team. * Ability to travel up to 5% of the time. Preferred Qualifications: * Familiarity with Viewpoint accounting software. Conduct Standards: * Maintains appropriate Company confidentiality at all times. * Protects the assets of the Company and ethically upholds the Code of Conduct & Ethics in all situations. * Cultivates and promotes the "Hearts & Minds" safety culture. * Consistently exemplifies the Core Values of the Company (we CARE, we act with INTEGRITY, we are INNOVATIVE, and we are ACCOUNTABLE). Work Environment: * This position operates in a professional office environment, and routinely utilizes standard office equipment such as computers, phones, copiers, printers, and scanners. * The Company's "Work from Home" policy is applicable to this position. Physical Demands: * In performing the duties of this job, the incumbent is regularly required to talk, hear, perform repetitive motion, and possess an appropriate degree of both visual acuity and manual dexterity. * This is considered a sedentary position, which means possible exertion up to ten (10) pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. This job description is intended to describe the general nature of work being performed by the individual who assumes this role, not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Limbach Facility Services LLC is an Equal Opportunity Employer. #LFS
    $58k-65k yearly 60d+ ago
  • Customer Service

    Tawk

    Remote account services coordinator job

    Qualifications Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you help drive yourself and your team to successfully meet monthly, quarterly and annual sales goals. Experience the excitement of fostering team unity as you work closely with management and fellow employees to nurture trust and build rapport with our customers. Requirements Interact by answering phone calls promptly, responding to emails within 24 hours Reach out and follow up with all lead generation channels running Booking cleaning jobs for cleaning technicians - when a customer calls, connecting them to the right cleaner Someone who is good at managing social media channels - IG and FB All 24-hour before emails need to be sent out (on how to prepare for their clean) Organized and resourceful Knowledge social media channels - IG and FB Marketing or branding experience is a plus! Knowledge with tools tawk.to, Canva, FB, IG, Word or Adobe is a Plus! Good with Written & Verbal Communication Skills Communicate via teams, email, or phone calls. Excellent interpersonal skills and customer focused Excellent people skills and team player Amendable to work 40 hours in a week Responsibilities Call all clients booked in for the day, to ensure they are still on for their clean - ideally at least 24 hours prior Contact cleaners to ensure they are aware of their schedule for the day - currently 8 cleaners Responsible to log into the systems at the beginning of the day All lead gen sources and they would begin to respond to leads and follow up and call back all potentials If there are customers that have been one-time cleans - call them and try and convert them to maintenance cleans. If a customer calls, vet t - Ihem, ensure they understand what we offer, check on availability, then coordinate alternative days if that day isn't available Someone who is ensuring customer is receiving consistent info (re offers), and making emails are going out. Set up and send email campaigns Additional Information What we offer: Remote Job ONLY 8:30 AM to 5:00 PM EST (New York Time) We offer competitive salary starting Php 25, 000/month (depending on the requirements)
    $34k-46k yearly est. 1d ago
  • Customer Service (REMOTE)

    Path Arc

    Remote account services coordinator job

    The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and Voicemails Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Ability to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (Dental and Vision included) Excellent Retirement plan Tremendous upward mobility into other positions and management Flexible hours Entirely Remote/Work From Home Only Student Loan Assistance Programs
    $34k-46k yearly est. Auto-Apply 60d+ ago
  • Customer Service Administrator

    Towne Properties 4.5company rating

    Account services coordinator job in Columbus, OH

    Full-time Description Love Where You Work! At Towne Properties, we don't just build communities-we build careers. Family-owned since 1961, we've spent over 60 years creating Great Places to Live, Work, Shop & Play . As an industry leader, we offer more than just a job-we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless. Be part of a company where people come first, and success is built together. Position: Customer Service Administrator Location: Columbus, OH Pay Rate: $18- $20/hour, plus yearly bonus Schedule: Monday - Friday 8:15am to 5pm, with occasional evening meetings (40 hours/week total) What You'll Do as a Customer Service Administrator: Serve as the primary point of contact for residents and homeowners in your portfolio. Provide administrative support to Association Managers, including drafting correspondence, copying, and filing. Address customer service inquiries and provide feedback to Association Managers. Prepare newsletters, community mailings, and other clerical tasks. Communicate with Board members regarding project updates and tasks. What We're Looking For: Minimum of 6 months of experience in customer service or administrative roles. Strong written and verbal communication skills. Proficiency in MS Office products. Experience drafting reports and business correspondence. The ability to thrive in a fast-paced office environment while managing challenging situations with composure and a solutions-focused approach. Valid driver's license, reliable vehicle, and auto-insurance. Willingness to undergo a drug and background check if offered the position. Why Join Towne Properties? Benefits: 401(k) with company match, paid holidays, vacation days, sick, and personal time. Health & Wellness: Medical/Dental/Vision insurance options, and Flexible Spending Accounts. Professional Growth: Towne Properties is committed to promoting from within. With paid training through our Towne University program, you will be ready to advance your career! Inclusive Culture: Join a dynamic workplace built on teamwork, innovation, and mutual respect. Join us in creating exceptional living experiences for our residents! Apply today and be a part of our enthusiastic and dedicated team. Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment. Requirements 6 months of experience in customer service or administrative roles. Proficiency in MS Office products (Outlook, Word, Excel). Salary Description $18 - $20 per hour
    $18-20 hourly 4d ago
  • Work From Home Customer Service Coordinator

    Arsenault

    Remote account services coordinator job

    Full Job Description Work From Home Customer Service Coordinator - Specialty Servicing More Than Just a Bank, More Than Just a Career Your Voice is our voice. Well champion you. The best people listen and then say, How can I help? Thats what we do at Arsenault. Its how we take care of our customers. Its how were changing banking for good, with compassion and real solutions. Money can be stressful; getting help shouldnt be. Our Customer Care team is supported and empowered to be the best people to people. And well have your back every step of the way. Thats life at Arsenault. More Than Just Training, More About You At Arsenault, its important that our associates have the necessary skills and know-how to succeed in their roles and best serve our customers. For that reason, we invest heavily in both formal and informal learning development opportunities. Through these training programs and your day-to-day work, youll find that successful associates at Arsenault will: Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change Demonstrate a strong customer focus rooted in empathy Communicate effectively with peers, management and customers Exercise good judgment and independent decision-making skills Demonstrate exceptional listening, questioning, call control, and de-escalation techniques Be proactive, have effective time management and organizational skills Display dependability with a solid attendance record Maintain sufficient reliable private internet connection, not supplied by use of cellular data (Not a hot spot) Compensation $20 per hour An additional 5% applies to Las Vegas, NV and Wilmington DE More Benefits, More Health, More Wealth, and More Life Arsenault believes in encouraging you to fill up your cup and come back fresh. Combine that with above and beyond benefits and you might be onto something. Medical, Dental, Vision, Prescription coverage Day 1 Flexible Schedule Options Paid Time Off Wellbeing offerings such as backup childcare and Mental Wellness support Tuition Reimbursement Paid Training and Development offered quarterly Flexible Spending Account Life Insurance as well as Disability Disability Insurance 401 K and Stock Purchase Plan Basic Qualifications High school diploma, GED or equivalent certification At least 1 year customer service experience Work at Home Technology Requirements A secure home office environment that is free from background noise and distractions A reliable private internet connection that is not supplied by use cellular data (hot spot) Cable or fiber connections are preferred Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred - check your download speed using a speed test. A sample one can be found here. To test your home internet from your personal computer at home,Sustained ability to maintain latency less than 250 ms in voice calls is required Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. If you have any questions about your encryption, please consult with your internet provider A private network is password protected where you have ownership or line of site to every device on the network Arsenault reserves the right to request proof of internet provider, speed and service package from the associate Requirements are subject to change, as new systems and technology is delivered. Arsenault reserves the right to modify internet service requirements with sixty (60) days notice.
    $20 hourly 60d+ ago
  • Remote work from home ; Customer Service Excellence (Remote)

    Realit's

    Remote account services coordinator job

    Leverage your computer skills to provide customer service, from home! RealIT's connects you to the Arise platform without paying the business start up fees. When you join RealIT's , an Arise IBO, you will be considered an Independent Contractor to the IRS. This means that you are responsible for your own taxes. You will receive a 1099 for your work from home services throughout the year. Please remember it is your responsibility to file your taxes with the IRS annually. You choose your program which has a training class fee. You are not paid for training, but special financial assistance is available to apply to course fees if approved. About Arise Arise connects small call center companies, with people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, your company provides the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you're the boss. Register to use the Arise Platform, and have the freedom to be your own boss! Benefits of registering to use the Arise Platform: Be your own boss, and work from home with RealIT's as your sponsor and support team behind you the entire way Schedule your work around your life, not the other way around Extra money for holidays or escape the 9-to-5 WHAT TO EXPECT: A day in the life using the Arise Platform to provide service: -Providing contact center services from home -Supporting some of the largest companies in the world -Documenting all issues, resolution and follow up actions -Learning about products and services to accurately and efficiently resolve customer inquiries on the first contact WHAT IT TAKES TO SUCCEED: -Quiet place to work set up in your home. -Excellent PC and computer skills. -The ability to navigate multiple computer programs. -Great customer service and communication skills. EDUCATION NECESSARY: No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss. WHAT YOU'LL BE DOING: Providing great inbound customer support for amazing global brands. To get started please submit your resume and confirm your computer meets the Arise standards below Requirements for CSP's Below are the technical requirements you will need for Arise. The requirements for before and after training varies slightly. In training you will only need a USB Headset, Computer and Internet. After completing training and you are servicing the client all requirements must have been met. Please note that these requirements are standard and may vary depending on which client you pick to start training with. It is always good to complete the Arise Profile and Background Check to see the list of client and determine which client require above standard hardware requirements. If you already have a profile, login and open the clients PDF or if you need to create one visit our careers page. Desktop or Laptop You can use either a Desktop or Laptop to service any of Arise clients. The computer will need to meet a minimum spec requirement which is a Dual-Core CPU with 2.8GHz and 4GB's of RAM with Internet Connection. You must be hardwired into the Desktop or Laptop. USB Headset You will need a USB Headset which plugs into your desktop or laptop via a USB port. This will be your headset throughout all of training and for coaching after training. Located in the Melbourne, Florida area, our Arise Careers Work From Home program is not available for residents of California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin. *Financing available upon approval.
    $31k-40k yearly est. 60d+ ago
  • Account Services Specialist I

    Ultimus 3.8company rating

    Account services coordinator job in Columbus, OH

    The Account Services Specialist I is integral to our transfer agency operations, focusing on the creation of new accounts, execution of financial transactions, and meticulous record-keeping for our mutual fund clients. Additionally, this role entails minimal direct client interaction but requires substantial collaboration with internal team members. KEY ACCOUNTABILITIES Accurately inputs customer data from applications to set up new accounts. Manages basic financial operations including redemptions, purchases, exchanges, TIK's, and account rebalancing. Executes retirement plan account transactions in line with IRS standards. Begins incoming transfers by dispatching required documents to the custodian. Tracks transfer statuses and ensures follow-up until completion. Oversees shareholder account updates and manages returned mail. Coordinates with broker-dealers or clients to gather missing account information and seek necessary clarifications. Connects accounts for rights of accumulation or plans accounts and processes letters of intent. Accurately prepares and reconciles check deposits. WORKING RELATIONSHIPS Engages with clients as necessary for general information, issue resolution, inquiries, or reporting needs. Maintains daily communication with team members and related departments for inquiry follow-ups and workflow management. May perform other duties as required and assigned. EDUCATION AND EXPERIENCE Bachelor's degree in business administration or a related field. 1-3 years of experience in client services or a related field. Background in the financial services industry. Series 6 license is an asset. KNOWLEDGE In-depth understanding of retirement products, including IRA's, and other plans. Knowledge of mutual funds and alternative investment offerings. Microsoft Office Suite. Adobe Acrobat. SKILLS AND ABILITIES Troubleshoots issues utilizing creative and critical thinking skills. Multitasking, analytical, and organizational skills. Initiative-taking, strategic, and meticulous approaches with a strong commitment to quality, efficiency, and effectiveness. Demonstrates personal integrity, responsibility, and accountability. Effectively uses resources such as time and information in conjunction with associates. Participates in solving problems and making decisions. Presents and expresses ideas and information, written and oral, clearly, and concisely. Actively listens to others to achieve understanding and supports an open exchange of ideas and information. Identifies needs, arranges for, and obtains resources to accomplish individual and department goals. Establishes and develops effective working relationships with associates and clientele during both favorable and unfavorable situations. Modifies team and individual priorities and deadlines in response to added information, changing conditions, or unexpected obstacles and ensures completion. Equivalent education, experience, and KSA's will be considered.
    $29k-41k yearly est. 6d ago
  • Service Coordinator - Print

    Marco 4.5company rating

    Remote account services coordinator job

    /OBJECTIVE The Service Coordinator is primarily responsible for providing exceptional customer service to our clients in an effort to ensure a high level of client satisfaction. The Service Coordinator is responsible for service schedules and technician allocation. They provide support by prioritizing incoming order requests, monitoring the work order board, coordinating installations, and ensuring order completion. ESSENTIAL FUNCTIONS ▪Manage all aspects of assigned dispatch board to ensure targeted service team utilization benchmarks and client project/service order target completion dates. ▪Answer client calls, emails, and correspondence in an appropriate and timely manner, and determine problem severity to establish priorities. Ensure prompt communications to clients (internal and external) on status information and estimated resolution times. ▪Proactively review and monitor the order board and email alerts to ensure timely and accurate client follow-up and resolution, proper process, and profitability. ▪Maintain assigned service team schedule, optimize change outcomes, and advise key stakeholders schedule status. ▪Provide support to Project Managers or Project Coordinators during development and implementation of project plans and timelines. ▪Prioritize and negotiate assignment of resources on project and professional service engagements. ▪Work closely with Service team for resource scheduling and to resolve disputed items or client concerns. ▪Work closely with Purchasing and Inside Sales teams to track product orders for installation. Regularly review open orders and follow up on outstanding items. ▪Develop and maintain relationships with internal and external clients. ▪Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry process. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪Perform other related duties as assigned. QUALIFICATIONS Education and Experience - An associate degree and 2 years of experience or equivalent experience. REQUIRED SKILLS 1.Proficiency with business collaboration tools such as MS Office applications and project management tools. 2.Communication - Must possess strong communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization. Must effectively listen to others. 3.Commitment - This is needed to see a project or task from start to finish. Must possess the ability to maintain the same energy and dedication throughout the project in an effort to learn, accomplish, and achieve despite difficulty, failure, and opposition. 4.Organization - Ability to use time, energy, and resources in an effective manner to achieve intended goals. 5.Relationships - Effective at building trust, finding common ground, having emotional empathy, and ultimately building good relationships with others. 6.Teamwork - The ability to work with others on a combined task, make contributions to the task, and share the responsibility of the outcome. 7.Time Management - Ability to prioritize several tasks and keep them running simultaneously (multitasking). Also being able to recognize and respond to changing priorities in order to meet deadlines. 8.Enthusiasm - Display excitement and a positive attitude towards work assignments, clients, and organization. 9.Flexibility - Adapt to changes in the work environment. Change approach or method to deal with difficult or unexpected situations while remaining calm. Have the ability to think quickly and articulate thoughts in an organized manner, even when unprepared. 10.Emotion Regulation - Ability to manage emotions, especially negative ones, to be able to think clearly and objectively, in turn to act accordingly. 11.Negotiation Skills - Ability to understand the other side's motivations with the goal to achieve a win-win resolution that is favorable, satisfies both sides, and maintains relationships for future interactions.
    $32k-39k yearly est. 1d ago
  • Customer Service Coordinator

    Wisconsin Coach Lines Inc.

    Account services coordinator job in Ashville, OH

    Job Title: Customer Service Coordinator Job Type: Full Time (on site 5 days/week) Education Level: High School Diploma Salary Range: Commensurate with Experience * This opportunity is contingent upon the successful award of a contract* Summary Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time Customer Service Coordinator with a minimum of five (5) years of experience in customer service, customer engagement, marketing, and communications. The ideal candidate will be an exceptional communicator and be able to establish credibility, lead by influence, and exercise strong customer service and engagement skills. The incumbent will report to the General Manager. Responsibilities: * Coordinate daily customer service operations to ensure timely, professional, and high-quality support for all transportation clients * Serve as the main point of contact between customers, dispatch, and operations teams to resolve issues and keep communication flowing smoothly * Monitor call center performance and customer feedback, using insights to improve service delivery and enhance customer satisfaction * Develop and support customer engagement initiatives that strengthen relationships and promote brand loyalty * Mentor and guide call center representatives, fostering a positive team culture focused on accountability and service excellence * Partner with marketing and communications teams to align customer messaging, promote new services, and respond effectively to customer needs Requirements: * Proven ability to lead by influence and build credibility across teams and departments. * Exceptional verbal and written communication skills, with strong attention to detail and professionalism. * Demonstrated success in managing customer relationships and resolving complex service issues in a fast-paced setting. * Strong analytical and problem-solving skills, with experience using data or metrics to drive service improvements * Proficient in CRM systems and call center software, with solid organizational and multitasking abilities Interested candidates can apply at ***************** Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
    $27k-36k yearly est. 11d ago

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