Account services manager job description

Tax Accountant, International Tax Services, ITTS Standard (Manager) (Multiple Positions), Ernst & Young U.S. LLP, Tysons, VA.

Work on international tax engagements, applying knowledge of US and foreign tax policies to resolve specific multinational client issues. Contribute to client satisfaction by providing timely, integrated and knowledgeable global tax advice including international tax planning, consulting, and compliance. Advise U.S. and foreign multinational companies and private equity funds on the tax implications of international operations as well as coordinating U.S. tax laws with foreign tax laws to develop an optimal worldwide tax strategy. Conduct primary and secondary review of complicated or complex international tax returns. Research tax technical issues and write opinions and tax memos for clients on specific tax issues or tax planning strategies. Consult with clients on tax-efficient structuring of international transactions, effective use of tax treaties, planning related to offshore investments activities and repatriation programs to minimize US and foreign income taxes of our US based multinational clients, minimizing worldwide tax burdens on business transactions and operations, and making effective foreign investments. Required to obtain a CPA, JD or other alternate certifications based on approval from practice leadership within one year from hire date. Manage and motivate teams with diverse skills and backgrounds. Consistently deliver quality client services by monitoring progress. Demonstrate in-depth technical capabilities and professional knowledge. Maintain long-term client relationships and networks. Cultivate business development opportunities.

Full time employment, Monday - Friday, 40 hours per week, 8:30 am - 5:30 pm.
MINIMUM REQUIREMENTS:

Must have a Bachelor's degree in Accounting, Finance, Tax, Law, or a related field, and 5 years of post-bachelor's, progressive related work experience in income taxation; OR a Master's degree in Accounting, Finance, Tax, Law, or a related field, and 3 years of related work experience in income taxation.

Must have 3 years of experience with a mid-size/regional to large sized/national public accounting firm, law firm, or company with an internal tax practice.

Must have 3 years of experience in 4 of the following: applying complex US and foreign tax concepts to client situations, performing tax compliance and consulting, inbound and outbound transaction consulting, multi-national corporation experience, Operating Model Effectiveness (OME), foreign tax credit planning, and effective tax rate minimization.

Must have 3 years of experience in international income taxation, including relevant experience with large cross border transactions involving multinational companies or private equity funds.

Must have 3 years of experience in supervising teams consisting of at least 2 people on multiple projects and providing direction to team members.

Requires travel up to 50% of which 10% may be international to serve client needs.

Employer will accept any suitable combination of education, training, or experience.

The CDL role will be a key member of our benefits service delivery team spanning across our service center and client services team. The role will be a key driver in representing the voice of the customer across all service towers. The ideal candidate will have deep core Healthcare and Wellness knowledge and an equally matching expertise in service center delivery operations. Exceptional communication skills and ability to navigate and influence change across a highly matrixed organization is a must. Ability to work and thrive in a high growth and rapidly changing environment is key.
Pay Range

The typical pay range for this role is:

Minimum: 60,300

Maximum: 126,600

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

Educating Client Services on Service Center process/procedures/expectations Identify and drive service delivery process improvements Represent the voice of the customer in every interaction across our delivery teams Educating Service team members on client expectations, commitments, SLAs, Quality, PGs, etc. Educate and drive to standard core service delivery model Participating in internal and external client meetings as needed Researching trends to identify root cause and work with Service Center and/or CS team on strategy and solution(s) Analyze data and trends to drive change Identify opportunities for process and technology enhanced solutions Drive domain expertise across the service center Coach and mentor service center personnel Work directly with service Center Operations Leader and COE lead to improve employee and client experience Assist with development of CSR training materials and modifying CS and Service Center workflows revision of portal instructions/text for better clarification, etc. Monitor client SLAs / PGs to ensure bswift meets contractual obligation Assist CS team and Client to understand SLA reporting results Client OE Planning (i.e., communications, timelines, training, staffing, overall delivery) Support Service Center supervisor in client implementations, training, coaching and auditing others work -Support new prospective client sales meetings

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications

Minimum of 5 year's experience in benefits administration, client delivery and implementations. Results driven leader

Education

Bachelor's degree or equivalent experience

Business Overview

Bring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Salary Range ; $22.00 - $28.00 per hour PLUS TIP$$

Full-time Opportunity; Full Company Benefits

We are looking for an exceptional Account Manager to manager our team.

Who are we?

We are Propark Mobility - a parking management company that has been in business since 1984. Beginning with a lone parking lot in Hartford, Connecticut, we have grown to over 500 locations throughout the United States.

When we say there are growth opportunities within Propark - we mean it!

Many members of our senior management team started out as Valet Associates. We continue to expand and always look to promote from within first. Our driving goal is simple: create the perfect parking moment for every guest. To do that, we only hire exceptional people to be a part of our team.

Are we looking for you?

Experienced, Creative, and Independent - is that you?

Our Account Managers enjoy working in a fun, progressive environment in which people are provided strong direction and then empowered to complete their objectives. This position is responsible for all aspects of the operation, including shuttle fleet management, self-parking, and valet services, as well as overseeing your team. The ideal candidate will have previous parking industry experience, with hospitality related experience preferred.

Does this sound like a position where you could EXCEL?

Let's find out!

Who are you?

• You are a motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries.
• You are a “roll-up-the-sleeves and get-stuff-done” type of person who is organized, honest and thoughtful.
• Your friends describe you as trustworthy, loyal and dependable.
• You are self-sufficient, resourceful and decisive.
• You see a challenge as an opportunity and are looking for a position with a chance for growth.
• You have a flexible schedule meaning that the position may require working weekends and holidays.
• You have impeccable conversational and written communication skills.
• You have an exceptional way with people and you achieve extraordinary results.

To set the stage further - here are some (but not all) of the things you can expect:

• Develop and train supervisors and line-level employees.
• Review and approve work schedules to ensure adequate coverage while minimizing expenses.
• Develop and maintain strong client relations and attend client meetings.
• Assist supervisors in handling customer complaints and day-to-day operational issues.
• Manage and submit employee, operations, and payroll reports.
• Oversee the customer service program to ensure customer satisfaction.
• Develop budgets and monitor financials to meet business goals.
• Review and evaluate audits to ensure integrity of revenue control.
• Ensure compliance with company policies and procedures, as well as those of our client.
• Respond to operational issues when needed (at times, after normal business hours).
• Maintain the highest professional and ethical standards for both our organization and our client.

Want to hear more? Apply Now!

We look forward to meeting you!

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.