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What is an account services representative and how to become one

Updated January 8, 2025
4 min read
Quoted expert
Director Dave Payne M.S.
introduction image

An account services representative helps clients with their accounts, providing support and resolving issues. They act as the main point of contact between the client and the company, managing relationships to ensure satisfaction and retention. They answer inquiries, update account information, process orders, and resolve complaints. Account services representatives must have excellent communication skills and the ability to multitask. They work in industries such as finance, insurance, telecommunications, and retail.

What general advice would you give to an account services representative?

Director Dave Payne M.S.

Associate Professor of Practice / Sales, University of Akron

Planning, practice, and skills are the keys to a successful career launch. Practice and coaching feedback will build competence, which builds confidence and sales performance success.
ScoreAccount Services RepresentativeUS Average
Salary
2.5

Avg. Salary $32,467

Avg. Salary $59,228

Stability level
5.9

Growth rate -4%

Growth rate 0.3%

Diversity
9.8
Race

American Indian and Alaska Native 0.71%

Asian 6.72%

Black or African American 12.52%

Hispanic or Latino 19.13%

Unknown 5.32%

White 55.60%

Gender

female 64.52%

male 35.48%

Age - 39
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39
Stress level
5.9

Stress level is manageable

7.1 - high

Complexity level
6.6

Complexity level is challenging

7 - challenging

Work life balance
6.5

Work life balance is good

6.4 - fair

What are the pros and cons of being an account services representative?

Pros

  • Room for career growth and advancement

  • Competitive salary and benefits

  • Chance to work with a diverse team

  • Flexibility in work schedule and location

  • Variety in daily tasks and responsibilities

Cons

  • High stress levels and pressure to meet deadlines

  • Limited control over client decisions

  • High volume of emails, phone calls, and meetings

  • Potential for burnout or fatigue from repetitive tasks

  • Inconsistent workloads and schedules

Account services representative career paths

Key steps to become an account services representative

  1. Explore account services representative education requirements

    Most common account services representative degrees

    Bachelor's

    55.0 %

    Associate

    19.3 %

    High School Diploma

    13.7 %
  2. Start to develop specific account services representative skills

    SkillsPercentages
    Customer Satisfaction12.16%
    Work Ethic11.08%
    Technical Support9.68%
    Customer Support7.32%
    Account Services6.38%
  3. Complete relevant account services representative training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New account services representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an account services representative based on U.S. Bureau of Labor Statistics data and data from real account services representative resumes.
  4. Research account services representative duties and responsibilities

    • Note: EDI is media loader design to automate conversion from p.c.
    • Manage participants in classroom and OJT training to ensure they are successful and any barriers to completion are immediately addressed.
    • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
    • Coordinate services for new software clients to help ensure efficient implementation of EDI software.
  5. Prepare your account services representative resume

    When your background is strong enough, you can start writing your account services representative resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an account services representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable account services representative resume templates

    Build a professional account services representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your account services representative resume.
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    Account Services Representative Resume
    Account Services Representative Resume
  6. Apply for account services representative jobs

    Now it's time to start searching for an account services representative job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first account services representative job

Zippi

Are you an account services representative?

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Average account services representative salary

The average account services representative salary in the United States is $32,467 per year or $16 per hour. Account services representative salaries range between $25,000 and $40,000 per year.

Average account services representative salary
$32,467 Yearly
$15.61 hourly

What am I worth?

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How do account services representatives rate their job?

-/5

5 stars

4 stars

3 stars

2 stars

1 star

Account services representative reviews

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A zippia user wrote a review on Apr 2020
Pros

Caring to the customer issues is what I do like first and the other thing it is a job that show determination level on the duty.


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A zippia user wrote a review on Mar 2020
Pros

Marketing products from a traceable companies to consumers and providing a good service to the clients .


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A zippia user wrote a review on Oct 2019
Pros

MEETING NEW PEOPLE, AND HELPING TO SOLVE THERE PROBLEMS


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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