Post job

Account services representative vs account representative

The differences between account services representatives and account representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an account services representative and an account representative. Additionally, an account representative has an average salary of $36,977, which is higher than the $32,467 average annual salary of an account services representative.

The top three skills for an account services representative include customer satisfaction, work ethic and technical support. The most important skills for an account representative are customer service, patients, and patient accounts.

Account services representative vs account representative overview

Account Services RepresentativeAccount Representative
Yearly salary$32,467$36,977
Hourly rate$15.61$17.78
Growth rate-4%-8%
Number of jobs319,445183,446
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 52%
Average age4046
Years of experience1212

What does an account services representative do?

An account services representative is responsible for responding to the customers' inquiries and concerns regarding their financial accounts and statements. Account services representatives also offer new products and services from the financial institution, handling customers' complaints, assist in developing marketing strategies and promotional offers, and identify business opportunities to generate more revenues and attract potential clients. An account services representative must have excellent communication and customer service skills, processing their financial transactions, and resolve billing discrepancies.

What does an account representative do?

Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly. They also check up on clients to see if they are still satisfied with the products or services of the company. They also create new accounts by welcoming new clients and assisting them in their needs. Account representatives manage client inquiries and process client requests. They also address complaints and ensure that any challenges are mitigated and that clients remain with the company.

Account services representative vs account representative salary

Account services representatives and account representatives have different pay scales, as shown below.

Account Services RepresentativeAccount Representative
Average salary$32,467$36,977
Salary rangeBetween $25,000 And $40,000Between $26,000 And $51,000
Highest paying CitySan Jose, CALos Angeles, CA
Highest paying stateAlaskaCalifornia
Best paying companySchneider Electric Industrial ServicesNew Relic
Best paying industryAutomotiveFinance

Differences between account services representative and account representative education

There are a few differences between an account services representative and an account representative in terms of educational background:

Account Services RepresentativeAccount Representative
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common college--

Account services representative vs account representative demographics

Here are the differences between account services representatives' and account representatives' demographics:

Account Services RepresentativeAccount Representative
Average age4046
Gender ratioMale, 35.5% Female, 64.5%Male, 33.6% Female, 66.4%
Race ratioBlack or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 19.1% Asian, 6.7% White, 55.6% American Indian and Alaska Native, 0.7%Black or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5%
LGBT Percentage7%8%

Differences between account services representative and account representative duties and responsibilities

Account services representative example responsibilities.

  • Note: EDI is media loader design to automate conversion from p.c.
  • Manage participants in classroom and OJT training to ensure they are successful and any barriers to completion are immediately addressed.
  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Coordinate services for new software clients to help ensure efficient implementation of EDI software.
  • Process HIPAA system configuration and implementation.
  • Review medical documentation and consult with healthcare providers when documentation are inadequate for coding purpose.
  • Show more

Account representative example responsibilities.

  • Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
  • Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
  • Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
  • Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
  • Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
  • Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.
  • Show more

Account services representative vs account representative skills

Common account services representative skills
  • Customer Satisfaction, 12%
  • Work Ethic, 11%
  • Technical Support, 10%
  • Customer Support, 7%
  • Account Services, 6%
  • Patients, 5%
Common account representative skills
  • Customer Service, 21%
  • Patients, 18%
  • Patient Accounts, 5%
  • Data Entry, 3%
  • Medicaid, 3%
  • Customer Satisfaction, 3%

Browse office and administrative jobs