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The differences between account services representatives and account representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an account services representative and an account representative. Additionally, an account representative has an average salary of $36,977, which is higher than the $32,467 average annual salary of an account services representative.
The top three skills for an account services representative include customer satisfaction, work ethic and technical support. The most important skills for an account representative are customer service, patients, and patient accounts.
| Account Services Representative | Account Representative | |
| Yearly salary | $32,467 | $36,977 |
| Hourly rate | $15.61 | $17.78 |
| Growth rate | -4% | -8% |
| Number of jobs | 319,445 | 183,446 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 52% |
| Average age | 40 | 46 |
| Years of experience | 12 | 12 |
An account services representative is responsible for responding to the customers' inquiries and concerns regarding their financial accounts and statements. Account services representatives also offer new products and services from the financial institution, handling customers' complaints, assist in developing marketing strategies and promotional offers, and identify business opportunities to generate more revenues and attract potential clients. An account services representative must have excellent communication and customer service skills, processing their financial transactions, and resolve billing discrepancies.
Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly. They also check up on clients to see if they are still satisfied with the products or services of the company. They also create new accounts by welcoming new clients and assisting them in their needs. Account representatives manage client inquiries and process client requests. They also address complaints and ensure that any challenges are mitigated and that clients remain with the company.
Account services representatives and account representatives have different pay scales, as shown below.
| Account Services Representative | Account Representative | |
| Average salary | $32,467 | $36,977 |
| Salary range | Between $25,000 And $40,000 | Between $26,000 And $51,000 |
| Highest paying City | San Jose, CA | Los Angeles, CA |
| Highest paying state | Alaska | California |
| Best paying company | Schneider Electric Industrial Services | New Relic |
| Best paying industry | Automotive | Finance |
There are a few differences between an account services representative and an account representative in terms of educational background:
| Account Services Representative | Account Representative | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between account services representatives' and account representatives' demographics:
| Account Services Representative | Account Representative | |
| Average age | 40 | 46 |
| Gender ratio | Male, 35.5% Female, 64.5% | Male, 33.6% Female, 66.4% |
| Race ratio | Black or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 19.1% Asian, 6.7% White, 55.6% American Indian and Alaska Native, 0.7% | Black or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 7% | 8% |