Account services representative vs business representative

Differences between account services representative and business representative duties and responsibilities

Account services representative example responsibilities.

• Note: EDI is media loader design to automate conversion from p.c.
• Manage participants in classroom and OJT training to ensure they are successful and any barriers to completion are immediately addressed.
• Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
• Coordinate services for new software clients to help ensure efficient implementation of EDI software.
• Process HIPAA system configuration and implementation.
• Review medical documentation and consult with healthcare providers when documentation are inadequate for coding purpose.
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Business representative example responsibilities.

• Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
• Verify ICD-9 to physician's diagnosis; insure correct CPT codes and level of service are going out on claims.
• Handle incoming calls to investigate and troubleshoot network and hardware concerns that align with company expectations of quality.
• Utilize multiple internal information systems and applications to troubleshoot hardware issues.
• Verify all new and returning patients' insurance coverage and eligibility when reviewing patient registration.
• Obtain and verify accurate and complete patient demographic information, appropriately schedule patients according to center and insurance guidelines.
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