Account services representative vs customer sales representative

The differences between account services representatives and customer sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an account services representative and a customer sales representative. Additionally, a customer sales representative has an average salary of $38,744, which is higher than the $32,467 average annual salary of an account services representative.

The top three skills for an account services representative include customer satisfaction, work ethic and technical support. The most important skills for a customer sales representative are customer service, product knowledge, and customer sales.

Account services representative vs customer sales representative overview

	Account Services Representative	Customer Sales Representative
Yearly salary	$32,467	$38,744
Hourly rate	$15.61	$18.63
Growth rate	-4%	-4%
Number of jobs	319,445	303,801
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 37%
Average age	40	40
Years of experience	12	12

What does an account services representative do?

An account services representative is responsible for responding to the customers' inquiries and concerns regarding their financial accounts and statements. Account services representatives also offer new products and services from the financial institution, handling customers' complaints, assist in developing marketing strategies and promotional offers, and identify business opportunities to generate more revenues and attract potential clients. An account services representative must have excellent communication and customer service skills, processing their financial transactions, and resolve billing discrepancies.

What does a customer sales representative do?

The primary role of customer service representatives is to help customers with questions and complaints. It is also their duties and responsibilities to provide customers with information about services and products, take and process orders, and process returns and modifications. They also store records of customer transactions and interactions and provide feedback on customer service efficacy. Customer service representatives must also ensure that they can give customer satisfaction and offer the best professional support.

Account services representative vs customer sales representative salary

Account services representatives and customer sales representatives have different pay scales, as shown below.

	Account Services Representative	Customer Sales Representative
Average salary	$32,467	$38,744
Salary range	Between $25,000 And $40,000	Between $27,000 And $54,000
Highest paying City	San Jose, CA	Santa Rosa, CA
Highest paying state	Alaska	Hawaii
Best paying company	Schneider Electric Industrial Services	Merck
Best paying industry	Automotive	Finance

Differences between account services representative and customer sales representative education

There are a few differences between an account services representative and a customer sales representative in terms of educational background:

	Account Services Representative	Customer Sales Representative
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Account services representative vs customer sales representative demographics

Here are the differences between account services representatives' and customer sales representatives' demographics:

	Account Services Representative	Customer Sales Representative
Average age	40	40
Gender ratio	Male, 35.5% Female, 64.5%	Male, 44.9% Female, 55.1%
Race ratio	Black or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 19.1% Asian, 6.7% White, 55.6% American Indian and Alaska Native, 0.7%	Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 24.4% Asian, 6.8% White, 52.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between account services representative and customer sales representative duties and responsibilities

Account services representative example responsibilities.

Note: EDI is media loader design to automate conversion from p.c.
Manage participants in classroom and OJT training to ensure they are successful and any barriers to completion are immediately addressed.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Coordinate services for new software clients to help ensure efficient implementation of EDI software.
Process HIPAA system configuration and implementation.
Review medical documentation and consult with healthcare providers when documentation are inadequate for coding purpose.

Customer sales representative example responsibilities.

Manage call center productivity levels by maintaining CSR schedule adherence.
Help customers if internet are running slow, if phone are not working, and also help to troubleshoot with them.
Practice good housekeeping methods and overall cleanliness.
Maintain cleanliness and organization of inventory within the assigned department.
Require to troubleshoot products and instruct customers on their proper use/warranty/options.
Work closely with sales director on scheduling, motivation of representations and setting up promotional events.

Account services representative vs customer sales representative skills

Common account services representative skills

Customer Satisfaction, 12%
Work Ethic, 11%
Technical Support, 10%
Customer Support, 7%
Account Services, 6%
Patients, 5%

Common customer sales representative skills

Customer Service, 19%
Product Knowledge, 13%
Customer Sales, 9%
Cleanliness, 8%
Excellent Interpersonal, 6%
Social Media Marketing, 5%

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Account Services Representative
Account Services Representative vs Customer Sales Representative

Updated January 8, 2025

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