Account Services Representative Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applicant with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate.

At Zippia, we went through over 7,727 Account Services Representative resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Five Key Resume Tips For Landing An Account Services Representative Job:

Relevant Experience
Make sure that the jobs, experience, and accolades that you do include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords found in the job description. If they’re looking for someone with Customer Service, be sure to list it as a skill.
Quantifiable Achievements
Achievements and awards relevant to the position speak louder than a high GPA, especially if you can quantify your achievement with a number.
Your Unique Qualities
Recruiters and hiring managers are looking at hundreds of resumes. Let yours stand out, and try not to sound too boring.
Strong Content
If you’ve had a lot of jobs, this shouldn’t necessarily be a list of all of them. This is a document designed to market you to a potential employer, so choose the strongest content.

How To Write An Account Services Representative Resume

Contact Information
First things first — employers only spend about six seconds looking at resumes before they decide to keep them or throw them away, so you should definitely let them know whose it is.
Commute and relocation are things that employers take into consideration when sifting through candidates, so provide your current address in your resume header so that employers have an idea of where you are in relation to their office.
LinkedIn Profile
If you feel that a link to your social media profile could further your standing as a candidate, go ahead and include it. This doesn’t mean you should throw in a link to your hilarious Twitter profile, but instead provide your LinkedIn profile.
Professional Summary (Objective)
Career objective statements are one of the most overlooked pieces of otherwise stellar resumes. It’s not that every Account Services Representative CV out there needs one — it’s just that the ones that really do need them typically never think to include them.
The goal of this section is simple: to summarize the resume in a few short sentences. Through your resume summary you enable employers to quickly learn whether you are a good match for the job. Here are a few things to keep in mind when writing a professional summary:
Keep it short: it should be 4 sentences max
Highlight your most impressive skills or achievements

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume
For Account Services Representatives, the skill that stands out above all others in terms of how frequently it shows up on account services representative resumes is customer service, which is more than twice as common as the next common skill: customer accounts. Including these skills on your resume won't necessarily make you stand out from the crowd, but they can help reinforce your experience as an account services representative.
Top Skills for an Account Services Representative
See All Account Services Representative Skills
Here are a few key points of to keep in mind while writing your skills section:
Include between 6 to 12 skills
Make sure to only include hard skills
Highlight your most impressive skills or achievements
The work experience section of a resume is all about highlighting the achievements that an employer would want to see. Here are some examples from different Account Services Representatives:

Example # 1

Account Services Representative (Part-Time)

California Marketing Services
  • Used SQL Alert, Microsoft Access, Word and Excel daily in reports and troubleshooting.
  • Assisted members with basic Medicare, Medigap and supplemental plan information.
  • Selected to work with Caremail responding to emails received for troubleshooting.
  • Promoted the Medicare Service Center and helped to identify the necessary resources to meet the needs of its customers.
  • Navigated the Internet and company databases to retrieve member information Discussed basic health care plans with members.

Example # 2

Customer Services Coordinator

Sears Holdings
  • Organized Email, implemented new policies, trained new Offline Employees to be more efficient with data management.
  • Provide customer assistance and ensure basic merchandise replenishment needs are being met in order to deliver a positive customer shopping experience..
  • provide customer assistance and deliver a positive Automotive Center experience.
  • Consulted with major tire manufacturers and suppliers for sales support tire troubleshooting and product positioning.
  • Communicate effectively with customers, other CSAs, mechanics and management to ensure smooth work flow.

Example # 3

Account Services Representative

  • Established a history of quickly troubleshooting all inquiries, and giving accurate and precise answers.
  • Promoted from Internet Sales Representative to Customer Retention Team Representative within one year of hire.
  • Restored and improved customer satisfaction by managing unfulfilled and delayed Internet orders.
  • Process internet orders and contact vendors for order statuses.
  • Prepared cmn's with proper ICD9 CODES and HICPIC CODES within the Medicare/Medicaid guidelines.

Example # 4

Account Services Representative

  • Provided exceptional customer service that resulted in customer satisfaction which contribute to retaining 90% of Verizon Wireless customers.
  • Propelled initiatives that resulted in successful selling of internet based products and accounts via telephone.
  • Assist claimants with filing FMLA, workman's company and disability claims.
  • Answer phones, assist cust with accounts, setting up accounts and troubleshooting equipment.
  • Familiarized and provided information on general Medicare benefits.

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We compared 7,727 sample account services representative resumes with job offers and found that the average years of experience required for an account services representative job required by employers is 1.0 years.
How much work experience do employers want to see?
The average account services representative job listing asks for 1.0 years of work experience.
How much work experience does the average account services representative candidate have?
The average account services representative resume contains 4.0 years of work experience.
Write your work experience section in a way that embraces your account services representative skills. Sounds easier said than done? Take a look at how other people have done it. Below are real examples from account services representative resumes that people have included in their work experience section to demonstrate their knowledge of key skills:
As an account services representative, you may wonder exactly how your education section should look. Account Services Representative roles often require a High School Diploma degree or higher, so the majority of account services representative resumes that we looked at contained a high school diploma degree.
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As shown above, the Education section can be very brief. However make sure to include the following:
The name of the school you attended
The year you attended
Your major
Your GPA
The level of education you attained

Account Services Representative Salary

Did your resume land you an interview? Be prepared to talk salary.

How To Answer "What Are Your Salary Requirements"

When you are ready to send your resume to employers, it's important to be aware of the current market conditions for Account Services Representatives. Salary can vary based on factors such as location, company, and industry. Check out our detailed salary information for Account Services Representatives to learn more.

Average Employee Salary
Min 10%
Median 50%
Max 90%
Updated May 19, 2020