Account Specialist Jobs in Accokeek, MD

Role: Customer Care Specialist - State Implementation Mode: Temporary - ASAP through April/May Profile: 5+ year, customer service professional with strong communication skills and service-solution oriented mindset; someone that is great at analyzing scenarios and problem solving with attention to detail. Candidates must have experience as tier 2 support handling customer inquiries (will be cases from teachers, parents, students); they will be utilizing CB systems (most like salesforce CRM). Most ideal if the person has education experience…double great with assessment administration. So, high-level customer support w/problem solving, research, communication skills preferably in the education space and most ideal if assessment, too. Need Overview: The need is to handle overflow case management supporting implementation of the SAT and PSAT assessment program. As you may recall, we recently placed the in-State Implementation Specialists (Michigan, Colorado, New Hampshire and Indiana) and these roles will support their hands-on work, remotely, in a call center scenario. The selected candidates will handle phones and respond to emails. About the Opportunity In support of the “boots on the ground” work the State Implementation Support Specialists are doing on the SCPM team. You will be responsible for supporting questions and issues in relation to the implementation of state's SAT and PSAT assessment program. You will be an escalation point of contact for the state department of education, district test coordinators, and school test coordinators as they implement the assessment for their federal accountability test in spring 2025. school in the state. This will include managing escalations in a timely manner and within the specified guidelines and policies of various internal departments. You will be most successful in this role if you are a problem-solver, fast-learning specialist who is willing to go above and beyond to support customers and find resolutions to issues. In this role, you will: Provide Exceptional Customer Service (75%) • Be an expert in Client policy and processes that impact customers and the operational procedures necessary to resolve customer inquiries. • Serve as business contact between the customer service operations group and all of the internal departments and external vendors to address and resolve processing exceptions and/or escalated customer service cases. Establish a strong relationship with each of the Client departments listed above and external vendors, specifically the various customer service outsourced partners. • Communicate effectively, verbally and in written format case status, as well as complex Program policies to consumers, to include students, parents, High School Guidance Counselors and College/University Admissions Personnel. • Work within aggressive timelines and with extremely sensitive student cases. • Handle high volume caseloads while ensuring that cases are researched and closed within established timelines. • Learn multiple customer service and operational system applications required to manage escalated customer service cases. • Take a hands-on approach to lead resolution and root cause analysis of assigned customer service escalated cases. • Conduct manual processes to implement exceptions workarounds. • When necessary, provide manual support for data entry and exceptions. • Provide support of other work across Operations Division as needed to support shared goals. Complete Special Projects and Continuous improvement (25%) · Provide operational readouts and status on customer inquiries and trends within Client and/or externally with customers · Assist with customer outreach for special projects · Provide input to the voice of the customer initiative helping to drive continuous improvement and improved customer experience · Perform other related duties and projects as assigned · Identify and communicate process improvements and quality checkpoints, as well as multiple Program policies driving customer complaints/concerns You have: • 3-5 years of customer service experience managing customer escalations in a high-volume customer service operation (required) • 3-5 years of related work experience in K-12 educational technology, training, assessment industry, and/or K-12 school/state/central office experience (preferred) • The ability to act in a highly collaborative way with the ability to influence others and build strong relationships across internal and external stakeholders. • Excellent written and verbal communication skills, including the ability to communicate complex and sensitive issues. • Effective planning, prioritization, and problem-solving skills. • Computer literacy, including Microsoft Office applications • The ability to manage relationships with peers as well as multiple levels of management • Ability to use quantitative and qualitative data to identify trends to inform continuous improvements to enhance the customer experience • The ability to be flexible and quickly adapt to new methods, situations, and requirements • The ability to travel 4-6 times a year to Client offices and/or vendors. • A college degree (preferred)

Job Title: Workplace Services Specialist Columbia, MD Industry: Cybersecurity Pay: $30-33/hour About Our Client: Addison Group is working with a reputable organization seeking a Workplace Services Coordinator to join their growing team. This is a fantastic opportunity to gain hands-on experience managing office expansions and day-to-day operations. The role is fully in-office and requires a proactive, dependable candidate with experience in facilities or commercial property management. Job Description: The Workplace Services Coordinator will support office operations, property management, and office expansions. This role involves managing vendor relationships, ensuring facilities run smoothly, and assisting with moving into new office spaces. The ideal candidate thrives in a fast-paced environment and has a “no task too small” mentality. Key Responsibilities: Coordinate office expansions, including furnishings, vendor setup, and space planning. Partner with IT and other internal teams to ensure a seamless office build-out process. Oversee vendor relationships, contracts, and service agreements. Manage office supplies, shipping/receiving, and event setups. Collaborate with property management for building services and maintenance needs. Ensure workplace safety and adherence to established protocols. Support budgeting, documentation, and tracking of workplace services projects. Provide occasional after-hours support for meetings or urgent facilities needs. Qualifications: 5+ years of experience in facilities or commercial property management (residential experience will not be considered). Proficient with Microsoft Office and other administrative tools. Strong multitasking and organizational skills with a proactive attitude. Experience with lease agreements, vendor coordination, and space planning is a plus. Excellent verbal and written communication skills.

We are seeking a customer-focused, detail-oriented individual to join our Customer Support Team. This role requires strong computer proficiency, excellent interpersonal skills, and a commitment to delivering outstanding customer service via phone, email, and chat in a hybrid environment. The ideal candidate will possess exceptional verbal and written communication skills, be able to handle high-volume calls and assist customers with Federal regulatory requirements related to the NFIP. If you thrive in a fast-paced environment and are passionate about helping people, this opportunity is for you. Key Responsibilities: Respond to inbound communications via phone, chat, or email from customers, providing accurate information regarding Federal regulatory requirements, specifically the NFIP rules and guidelines. Make outbound calls to customers for follow-up or next steps. Guide customers through the Flood Map and NFIP processes, ensuring they understand flood insurance risk ratings, policy options, and documentation requirements. Interpret Flood Insurance Rate Maps (FIRMs) and explain geographic flood risk information to customers. Manage a high volume of customer interactions, resolving customer's inquiries professionally and efficiently while maintaining quality service standards. Escalate complex issues to the appropriate departments when necessary. Maintain accurate and professional customer interaction records summarizing the interaction ensuring all customer information is up-to-date and recorded properly in the system. Qualifications: - 2+ years of working in a fast-paced call center environment or customer support role providing customer service over the phone. - Familiarity with NFIP and experience with flood insurance or related industries is a plus. - Excellent verbal communication skills, with the ability to explain technical or regulatory information clearly to a diverse audience. - Strong data entry, computer skills, with attention to detail and accuracy. Essential Traits: - Ability to handle high call volumes while maintaining a friendly and professional demeanor. - Strong problem-solving skills and the ability to de-escalate difficult calls. - Team-oriented/team player mindset with the ability to collaborate effectively in a fast-paced call center setting. - Excellent time management skills and the ability to prioritize tasks and meet service-level expectations with the ability to sit for lengthy periods of time. Punctual and regular attendance is critical to this role. -Ability to rapidly learn and execute new skills and knowledge areas with a focus on mapping, engineering, and insurance -A willingness to support a wide range of stakeholders on a wide range of topics, some of which may be emotionally charged. Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status ").

Responsibilities Answers, screens, and processes incoming calls as well as prioritizes calls, evaluates and analyzes situations to provide appropriate and timely responses, including calls related to chemical spills, fires, leaks, or personnel exposures. Executes relevant standard operating procedures, policies, and protocols. Collaborates with other departments within CHEMTREC to provide input and support, as needed. Performs other related duties as assigned. Qualifications Associate's degree or equivalent experience in similar environment. Required Skills Ability to obtain Hazardous Materials Technician certification and other certifications as required. Two years' experience in information management, chemistry, hazardous materials, hazardous materials transportation, or emergency response/emergency management discipline. Ability to work 12-hour shifts including weekdays and weeknights as well as weekends and federal holidays. Ability to use independent judgment in evaluating situation/issues. Ability to manage and prioritize multiple projects and tasks. Strong oral and written communication skills. Working knowledge of Microsoft Office, including Outlook, Word, Excel, and PowerPoint as well as internet applications. Ability to travel domestically.

Do you desire to be part of a nation-wide company that has a “family business” environment? If so, Pence Financial Group is the place for you. As a Client Service Specialist, you will be the primary contact person for the team. Your objective is to ensure all parties have a positive experience as you service client accounts and provide support to our advisors and their team. Attention to detail and a professional demeanor are imperative to success. As you succeed in your primary duties and excel at articulating the values and principles of our firm, your role will continue to expand. You will assist in performing the daily operational functions of an extremely fast-paced office environment, as well as managing client relationships on the firm level. Time management, versatility and adaptability in a constantly evolving and high-pressure environment are imperative. Responsibilities: Direct client contact - answer questions about accounts, etc. Coordinate all schedule logistics for prospects & clients as they meet with advisors Prepare and process new account paperwork Process service requests for clients Prepare correspondence Maintain client files Conduct client outreach Prepare/process paperwork, service requests, and back-office support as needed Work with team to ensure client experience Complete various projects and administrative functions, as assigned Thorough follow-thru on all tasks assigned Assist with client events, as needed Ability to travel to assist other locations, as needed Other duties as assigned Required Qualifications: Financial services experience; LPL preferred Outstanding organizational and time management skills Ability to proactively assess situations and work/think independently Experience working with a Customer Relationship Management (CRM) system - preferably SalesForce Excellent phone skills Computer literate Excellent written and verbal communication skills College degree or equivalent experience preferred Military experience a plus Full time in office position located in Alexandria, VA Hours are 8:30 AM - 5:00 PM Monday-Friday

Client Services Specialist Department: Conferences and Events Industry: Legal / Law Firm Reports To: Client Services Manager Status: Full Time, Direct Hire, Non-Exempt, 37.50 Hours/Weekly Jones Networking is recruiting for a Client Services Specialist to join the Washington, DC office of an international Law Firm. This opportunity offers career growth in a fast-paced environment. The Firm offers competitive salary, excellent benefits, including; medical, dental, vision, flexible spending account, life insurance, generous parental leave and PTO plan, retirement plan, transportation benefits, wellness programs, education scholarship opportunities, and more. Client Services Specialist Position Summary: - Provide high quality service to lawyers, clients, staff, and visitors who require conference center services. - Ensure the accurate and timely communication to and from lawyers, clients, staff, and visitors and those departments involved in providing service to the conference center. - Answer, screen, and direct lawyers, clients, staff, and visitors to appropriate destinations. - Maintain a concierge style level of service in the Conference Center to assist with lawyer, staff, client, and visitor needs. - Schedule meeting and conference rooms including coordinating catering, room setup, and equipment needs with other departments that provide service to the conference center. - Work closely with conference room requestors to achieve the required core pieces of data necessary for each reservation. - Track, change, and coordinate visitor offices. - Assist lawyers, clients, staff, and visitors with requests for special arrangements or services, including transportation, restaurants, travel, and lodging. - Assist lawyers, staff, and visitors with basic technology and audio-visual equipment such as laptops, telephones, and lighting as necessary for presentations, etc. Client Services Specialist Qualifications Summary: - Strong client services background, with emphasis on organization, initiative, and attention to detail. - Excellent time management and multi-tasking skills. - Excellent verbal and written communication skills with emphasis on exceptional interpersonal communication skills. - Prior front desk experience in a professional and/or law firm environment is a plus. - Ability to coordinate with co-workers, and other departments that provide service to the conference center.

For over 30 years, Fairfax Cryobank, a division of GIVF, has provided the highest quality donor sperm that has led to the creation of many happy healthy families. Fairfax Cryobank serves clients nationwide and around the globe. We are seeking energetic and compassionate full-time, entry-level, Client Services Specialists to join our fantastic CS team. Responsibilities: Must be able to handle many inbound and outbound calls to and from clients, listen to our clients' needs and provide helpful solutions to their concerns. Build sustainable relationships and trust with client accounts through open and interactive communication. Must be able to de-escalate situations involving dissatisfied clients, offering patient assistance and support. Meet personal/customer service team sales targets and call handling quotas. Process semen, product, and internet orders Liaison between patients and physician clients Schedule client depositor and designated donor appointments Triage calls to management and accounts receivable Able to handle multiple office responsibilities simultaneously. Other duties as needed. Requirements: Associate or Bachelor's degree preferred or minimum of 2 years of related work experience. Proven experience working in a call center or customer-support role is a huge plus. Must have patience and compassion for clients trying to conceive. Attendance and punctuality are extremely important for this job position. Candidates must maintain regular, consistent, and punctual attendance in accordance with their assigned work schedule. Demonstrate strong phone and verbal communication skills along with active listening. Must be able to multi-task, prioritize, and be detail oriented. Must possess a high level of independent judgment and accuracy. Fluency in Spanish is a plus! Must have working knowledge of Microsoft 365, Microsoft Outlook, and Teams Must have a quiet home office work space Strongly prefer candidates from Virginia, Maryland and Washington DC area. Additional information: $20.00 per hour Quarterly bonus program Work Schedule Options: Remote: Monday- Friday: 11:30am- 8pm ET Remote : Monday - Thursday 10:30am-8pm ET and Saturday 11:30am-3:30pm ET On-site: Monday-Friday 9:30am to 6pm GIVF provides competitive compensation and generous benefits to our employees, including: Health, Dental and Vision insurance Flex Spending Account (FSA) and Health Savings Account (HSA) options Group term life insurance Short-term and long-term disability options 401K plan plus employer match Paid parental leave Tuition reimbursement program Paid vacation and sick time Paid company holidays Job training and development opportunities For more information about Fairfax Cryobank, we encourage you to visit our website at ************************ To apply, kindly email your cover letter, iinclude your work schedule preference and resume to ************* and note CSR in the subject line. Please also indicate your work schedule option. EOE/M/F/D/V **We review all applications and contact qualified candidates via email for further consideration.**

Fairfax EggBank - (fairfaxeggbank.com) is the trusted choice in frozen donor eggs for IVF treatment. We offer a rigorously screened database of egg donors and state-of-the-art egg freezing technology. Our caring, professional staff work with IVF clinical and laboratory staff, physicians, and mid-level healthcare providers as well as intended parents, both domestically and internationally, to provide patients with compassionate care, advanced medical science, and outstanding customer service. The Fairfax EggBank, a division of the Genetics & IVF Institute, is seeking a full-time, Client Relations Specialist to help bring hope to intended parents struggling with infertility and assist them with building and growing their families. Successful candidates will possess patience and compassion for intended parents trying to conceive, as well as meet and exceed monthly sales goal through exceptional communication skills, account management, and effective multi-tasking in a fast-paced environment. While Fairfax EggBank is a proven leader in the industry, we are looking to rapidly grow the business, expand our affiliated clinics, and onboard additional partners. This position is ideal for a passionate and driven sales/account management professional who thrives on growth and recognizes opportunity. Employees strive for excellence on a daily basis within a close-knit team-oriented environment and are dedicated to seeing the continued progress of the program. Key Responsibilities: Customer Service: Provide exceptional customer service to potential recipients and affiliated and non-affiliated clinic partners interested in Fairfax EggBank offerings via timely phone (oral) and email (written) communication. Account Management: Manage a portfolio of affiliated clinics with focused attention on increasing sales volume, resolving issues, building, and maintaining relationships. Develop trust with affiliated clinics within portfolio to ensure Fairfax EggBank is the egg bank of choice. Acquire a thorough understanding of affiliated clinic needs and processes. Quality Assurance: Maintain accurate and detailed records for intended recipients and clinic portfolio to ensure flawless execution of sales process. Assist in data analysis to ensure high quality control standards and comply with strict regulatory guidelines. Sales Achievement: Meet and exceed monthly sales goals. Minimum qualifications: Associate or bachelor's degree preferred or minimum of 2 years of related work experience. Experience in a fast-paced healthcare/medical setting is a plus. Proven Business-to-Business, non-retail sales or account management experience is preferred. Proficiency in Microsoft Office, including PowerPoint, Excel, and Word Additional Information: Salary commensurate based on experience This will be a hybrid position (Half WFH/Half In-Office Must live in the DC Metro area. GIVF provides competitive compensation and generous benefits to our employees, including: Health, Dental and Vision insurance Flex Spending Account (FSA) and Health Savings Account (HSA) options Group term life insurance Short-term and long-term disability options 401K plan with employer match Paid parental leave Tuition reimbursement program Paid vacation and sick time Paid company holidays Job training and development opportunities To apply, email your resume to ************* and note FEBCRS in the subject line. EOE/M/F/D/V

Are you an experienced Customer Care Specialist - State Implementation with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Customer Care Specialist - State Implementation to work at their company in Reston, VA(Remote). Position Summary: The need is to handle overflow case management supporting the implementation of the SAT and PSAT assessment program. These roles will support their hands-on work, remotely, in a call center scenario. The selected candidates will handle phones and respond to emails. In support of the "boots on the ground” work the State Implementation Support Specialists are doing on the SCPM team. You will be responsible for supporting questions and issues in relation to the implementation of state's SAT and PSAT assessment program. You will be an escalation point of contact for the state department of education, district test coordinators, and school test coordinators as they implement the assessment for their federal accountability test in spring 2025. school in the state. This will include managing escalations in a timely manner and within the specified guidelines and policies of various internal departments. You will be most successful in this role if you are a problem-solver, fast-learning specialist who is willing to go above and beyond to support customers and find resolutions to issues. Primary Responsibilities/Accountabilities: Provide Exceptional Customer Service (75%) Be an expert in company policy and processes that impact customers and the operational procedures necessary to resolve customer inquiries. Serve as business contact between the customer service operations group and all of the internal departments and external vendors to address and resolve processing exceptions and/or escalated customer service cases. Establish a strong relationship with each of the client's departments listed above and external vendors, specifically the various customer service outsourced partners. Communicate effectively, verbally and in written format case status, as well as complex Program policies to consumers, to include students, parents, High School Guidance Counselors and College/University Admissions Personnel. Work within aggressive timelines and with extremely sensitive student cases. Handle high volume caseloads while ensuring that cases are researched and closed within established timelines. Learn multiple customer service and operational system applications required to manage escalated customer service cases. Take a hands-on approach to lead resolution and root cause analysis of assigned customer service escalated cases. Conduct manual processes to implement exceptions workarounds. When necessary, provide manual support for data entry and exceptions. Provide support of other work across Operations Division as needed to support shared goals. Complete Special Projects and Continuous improvement (25%) Provide operational readouts and status on customer inquiries and trends within client's and/or externally with customers Assist with customer outreach for special projects Provide input to the voice of the customer initiative helping to drive continuous improvement and improved customer experience Perform other related duties and projects as assigned Identify and communicate process improvements and quality checkpoints, as well as multiple Program policies driving customer complaints/concerns Qualifications: 3-5 years of customer service experience managing customer escalations in a high-volume customer service operation (required) 3-5 years of related work experience in K-12 educational technology, training, assessment industry, and/or K-12 school/state/central office experience (preferred) The ability to act in a highly collaborative way with the ability to influence others and build strong relationships across internal and external stakeholders. Excellent written and verbal communication skills, including the ability to communicate complex and sensitive issues. Effective planning, prioritization, and problem-solving skills. Computer literacy, including Microsoft Office applications The ability to manage relationships with peers as well as multiple levels of management Ability to use quantitative and qualitative data to identify trends to inform continuous improvements to enhance the customer experience The ability to be flexible and quickly adapt to new methods, situations, and requirements The ability to travel 4-6 times a year to our offices and/or vendors. A college degree (preferred) 5+-year, customer service professional with strong communication skills and service-solution oriented mindset; someone that is great at analyzing scenarios and problem solving with attention to detail. Candidates must have experience as tier 2 support handling customer inquiries (will be cases from teachers, parents, students); they will be utilizing client systems (most like salesforce CRM). Most ideal if the person has education experience...double great with assessment administration. So, high-level customer support w/problem solving, research, communication skills preferably in the education space and most ideal if assessment, too.

A top-rated global law firm is seeking a Senior Collections Specialist to oversee timely client collections within a supportive, collaborative environment. The role demands a highly organized, customer-focused professional with strong financial management skills who can maintain positive client relationships while ensuring timely collections. The Senior Collections Specialist is essential to the organization's financial operations and will work closely with partners, the billing team, and firm leadership. Key Responsibilities: Oversee daily collections operations, adhering to established procedures. Manage the full collections cycle, from client outreach to payment plan negotiation and collection finalization. Communicate with clients about overdue accounts, sending collection notices and reminders as needed. Conduct account reconciliations and maintain accurate financial records. Prepare and analyze reports on collection statuses; regularly update partners, the Billing and Revenue Operations Director, and others. Collaborate with the billing team to resolve discrepancies and ensure accurate payment recording. Assist attorneys with accounts receivable inquiries, promoting effective communication and problem-solving. Work with team members to develop strategies to improve collections processes. Coordinate with partners and finance staff to resolve billing or collection issues promptly. Gain a thorough understanding of billing functions and cross-train as needed. Undertake additional billing duties and special projects as assigned. Qualifications: Bachelor's degree required; Accounting or Finance preferred. Minimum of 3-5 years of collections experience, preferably in a law firm or professional services setting. Strong understanding of legal billing and collection procedures. Proficiency in Aderant or similar legal billing systems. Excellent communication and analytical skills, with attention to detail. Proficiency in MS Office and adaptability to new technical systems.

Veteran-Owned Firm Seeking Discovery & Collection Specialist for Springfield, VA My name is Stephen Hrutka. I manage a veteran-owned firm in Washington, DC, focusing on Supply Chain Management, Strategic Sourcing, and Technical/ Cleared Recruiting. HRUCKUS helps other Veteran-owned businesses recruit positions across DARPA, Strategic Capabilities Office, and Federal Agencies. One of our longest-engaged Veteran-owned clients has a funded opening for a Discovery & Collection Specialist. The ideal candidate will have an Active TS/SCI Clearance, 1-3 years of experience and knowledge in Collecting, researching, evaluating, and compiling publicly available information (PAI) by established customer policies and procedures, including current storage policies, OPSEC protocols, and Intelligence Oversight (IO) Governance. If this role is not a fit for you but you may know someone, I am glad to offer a referral bonus. Thanks, Stephen M Hrutka Principal Consultant HRUCKUS LLC *************** Position Description: Our client seeks a Discovery & Collection Specialist with an Active TS/SCI Clearance to support their subsidiary operations. Our client provides professional GEOINT exploitation, analysis, production services, and GEOINT management solutions. To succeed, The Discovery & Collections Manager must possess the passion to ramp up quickly as a valuable teammate, skillfully communicate and scale activities, and always meet or exceed professional expectations. Essential Duties: Collect, research, evaluate, and compile publicly available information (PAI) by established customer policies and procedures, including current storage policies, OPSEC protocols, and Intelligence Oversight (IO) Governance Produce and disseminate Customer Open-Source reports and alerts by established SOPs Populate activities in the assigned performance management system (Currently JIRA) Support timely responses to intelligence priorities, requests for information (RFIs), and other customer and mission needs Tasks Include: Regional/Target Monitoring Language support Geolocating Data discovery and transfer Address coding Contribute to preparing data releases and analytical, observational, and technical reports and publications Assess open-source media veracity utilizing splice detectors, hex editors, GAN detectors, etc. Maintain proper file management following division standards Request and maintain access to security domain systems (SBU, SecNet, COE) Request, maintain access to, and utilize IC Open-Source databases/portals (Tier 0) Contribute to Open-Source Tradecraft knowledge management Support presentations of activities, discoveries, conclusions, and tradecrafts to leadership, partners, and customers Maintain an active presence in Open-Source chat rooms and collaboration spaces to engage with team members, customers, and partners Conduct persona maintenance activities (surfing, seasoning, posting) in accordance with the service constraints paragraph on sensitive operations Support Senior Management with outreach and marketing efforts Required Skills and Experience: Must possess an Active TS/SCI Clearance 1-3 years of experience conducting Open-Source collection or Open-Source Analysis Experience with web browsing tools and advanced searching techniques Coursework or one year of experience building/using PowerPoint slides, Excel spreadsheets, Email, and One Note Notebooks Basic knowledge of how to conduct safe searches (OPSEC) 1-3 years of demonstrated work experience directly engaging with IC partners/customers Preferred Qualifications: Foreign language capabilities (Reading, Writing, Listening) Knowledge of geospatial technologies (ArcGIS, Google Earth, I Spy) Knowledge of DoD/IC databases and services Knowledge of Common Open-Source Databases and Services Familiarity with Social Media Familiarity with JIRA Knowledge of DoD and IC missions Experience Geolocating images (Handheld photography, videos, etc.) Ability to remain flexible to changing priorities and requirements from supervisors and customers Additional Client Requirements: Physical: Frequently required to sit and work at a desk/computer for up to 8 hours a day While performing the job responsibilities, the employee is required to talk and hear Must have repetitive wrist/hand/finger movement to work on computer and related office equipment Vision abilities required by this job include close vision Cognitive: Ability to learn new tasks Ability to maintain focus and complete tasks independently Ability to remember processes Ability to complete tasks in situations that have a speed or productivity quota Benefits: This full-time position offers Medical, Dental, Vision, 401K Match, Generous PTO, and Additional Company Paid Benefits The target annual rate is $60,000-$65,000.

About the Company Data Intelligence, DI is an established small business that has supported the critical missions of our government clients since 2005. We provide full life cycle system development, systems engineering, cybersecurity, and supporting analytical and logistics support to C4ISR and other complex systems. We are an equal opportunity employer that offers competitive salaries, comprehensive benefits, a team-oriented environment, and opportunities for advancement. Our excellent employee retention record reflects our employee focus. We work with Veteran's organization to proactively hire those who have served our country. We offer medical, dental and vision insurance, 401k, PTO and 11 paid holidays. About the Role DI is looking for a Legislative Support in Quantico, Virginia. This position will mostly be onsite with an allowance of working remotely one day a week. Responsibilities Provide support to the CODIS Program, to include: Providing legislative monitoring/support and planning Preparing, and conducting presentations Other support functions Annual CODIS Conference Scientific Working Group on DNA Analysis Methods (SWGDAM) State CODIS Administrators meetings NDIS Board Software demonstrations Monitor Federal, State and case law for revisions relation to the constitutionality of DNA databases and their use Provide research and supporting documentation for use in litigation involving the Federal Convicted Offender Program and challenges to State DNA database laws Maintain model provisions for DNA database laws for use by States seeking to revise their existing laws Review pending Federal regulations and legislation on DNA Maintain a current CODIS State Administrator's Manual to ensure it is consistent with Federal laws, regulations and case law Research and prepare memoranda on issues affecting DNA databases and NDIS assist with NDIS procedures and meetings Audit support-respond to request for information, prepare reports Required Skills Minimum 5 years' Judicial and legislative experience Minimum 5 years' experience in legislative research in forensic DNA. Minimum of three (3) years of working experience with the latest version of Microsoft Office Suite (Word, Excel, and PowerPoint) and SharePoint (User) Preferred Experience with and knowledge of the FBI CODIS program, its use by law enforcement agencies at the state and national levels At least secret level security clearance Preferred Experience with and knowledge of the FBI CODIS program, its use by law enforcement agencies at the state and national levels Equal Opportunity Statement Data Intelligence is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

MUST HAVE Active TS Clearance with or ability to obtain SCI Job Summary: Policy Developer to our team to support an exciting DoD mission. Job Description & Requirements: Duties include policy drafting, authoring, analyses, proof-reading, and composition of relevant DoD Special Access Program (SAP) technical information. Crafts and edits policy and technical documentation with appropriate DoD terminology. Conforms technical information into clear, readable documents to be used by technical and non-technical personnel. Leads the development of documents and reports to include updating graphical presentations to improve the quality and enhance the usability of documents.

Our Team is helping a great Law Firm find a Patent Docketing Specialist. Must have 1 year of experience in docketing or patent prosecution Salary is 60-90k

Reporting Structure: The iMIS Specialist reports to the Senior Director, Information Technology This entry-level position offers an opportunity to gain hands-on experience with iMIS, our association management system. The role will work with all business units to provide iMIS support, deliver new functionality, and training. Qualifications Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field 1-2 years experience working with iMIS and RiSE. Knowledge of ReportWriter and Forms Builder a plus. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Experience with HTML, CSS, JQuery or web development a plus. Understanding of data management and reporting best practices. Strong analytical and problem-solving skills with attention to detail. Excellent communication and interpersonal skills, with the ability to work effectively across teams. Key Responsibilities Serve as a primary iMIS support resource for the Academy, addressing questions and troubleshooting issues as they arise. Work with IT staff to deliver new functionality to users. Specific Duties Help troubleshoot and resolve basic system issues related to iMIS functionality and user experience. Develop queries to support business unit data needs. Assist in onboarding and training new users on iMIS functionality, ensuring they understand how to access and use the system effectively. Assist with data integrity/clean-up initiatives. Create reports and/or dashboards. Assist in implementing and testing iMIS add-ons. Assist with iMIS configuration as needed. May participate on internal teams, either through formal assignment, or on an ad hoc basis. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either orally or in writing.

The Closing Specialist is responsible for the closing documents, management of closing funds and maintaining file quality in compliance with all state regulations, underwriting requirements and branch procedures. Primary Responsibilities Work closely with closing officers, title department, and vendors to obtain all required 3rd party verifications and other supporting documentation needed for preparation of closing documents. Prepare title commitment and title policies in accordance with review of underwriting requirements, title report and survey, where applicable. Responsible for the preparation of documents required for closing, including the Deed, which should be prepared in accordance with attorney approval and buyer tenancy request. Responsible for maintaining a complete understanding of Quality Control/Audit procedures, corporate policies, regulatory policies and all procedures related to government disclosures in order to review closed files for accuracy and compliance. Verify receipt of all funds necessary for disbursement and ensure case funds balance. Issue and deliver checks in a timely manner, initiate wires, and allocate settlement fees to appropriate income accounts. Ensure accuracy of Deed and Security Instrument and record in the appropriate jurisdiction's land records within required time and in accordance with state laws and company policy. Qualifications Attention to detail Time management skills Follow up and control Organizational Skills Team Player *No prior experience in the mortgage or title industry is required for this opportunity!

Apella Capital (Apella) is an established and fast-growing wealth management firm (RIA) that is expanding to new markets and looking for an account service associate who has a passion for helping clients in our Reston, VA office. Apella is headquartered in CT with offices across the country including MA, RI, NY, TN, TX, GA, CA, PA, OR, VA and WA. As Apella continues to grow it offers clients, employees and advisors a unique experience by taking a team approach to offering the highest quality of service. We get to know our clients very well and use that knowledge to create customized financial, investment and tax plans, and manage their investments. We are looking for a self-starting problem solver, with a desire to provide an exceptional client experience, who can think critically and wants to be part of our team. Responsibilities: Provide administrative support to Client Relationship Specialists, Advisors & Planners Process account forms and maintain related files Communicate with custodians (i.e. Charles Schwab, Fidelity, Axos, etc) Track requests to completion Cashiering Assist with marketing projects as needed Assist/own Operations projects as needed Respond to Client requests for service Perform other duties as needed Requirements: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint), Internet, CRM Software Ability to learn & adapt quickly to multiple technology platforms Excellent written & oral communication skills; strong listening skills; professional, positive demeanor Strong organizational & prioritization skills Ability to muti-task, manage time efficiently in a fast-paced environment Ability to work independently or part of a team Associates Degree OR Related/Industry Experience

LG Home Appliances Territory Account Representative LG Electronics / MarketSource is a premier provider of integrated sales and marketing solutions to Fortune 500 companies. We offer a dynamic entrepreneurial environment that fosters creativity and provides unlimited opportunities for personal and professional growth. LG Electronics / MarketSource is currently searching for a Territory Account Representative to partner with our client's retail program. The LG Territory Account Representative connects the physical and digital environments where consumers explore, learn, and shop for appliances. Not only will the LG Territory Account Representative work with retail partners to manage the local relationships, drive awareness, implement initiatives, collect and communicate market intelligence and increase sell-out across the territory, but they will also engage directly with consumers through various ways, including social media. Responsibilities/Duties: Store Support (In-Person and Virtual) Train, educate, and motivate appropriate store personnel on product features, customer benefits and overall value proposition Influence District and Store leaders to support share increase and sell-out strategies within their assigned territory locations Execute action plans at territory and store levels with focus on driving increased sales, market share, store mind shares and sell-out performance Develop and maintain strong relationships with client field leadership and retailer field leadership and associates within assigned territory Ensure sales, market and competitive information are recorded and submitted after each retailer visit through The MarketSource Reporting Tool Connect with local retail partner stores, field and district management to identify regional training opportunities. Deliver associate training within assigned territory Support strategic initiatives and marketing programs Meet or exceed brand visual presence objectives by maintaining the physical presentation of display models in assigned retail locations. Ensure all signage or point of purchase materials are in place and the product is properly priced Driving to retail stores on a daily/weekly basis to ensure that areas are properly displayed, maintained and merchandised, and are neat, clean and in working/demo order. Respond to retailer issues and concerns in a timely manner General Consistent follow-up ensuring goals are achieved or actions plans are formulated as opportunities arise Collect and communicate market intelligence, best practices, customer feedback and market competition in assigned geography and vertical Provide internal and external customers with exceptional service Understand unique characteristics of assigned industry and competitive challenges Must Obtain and Maintain highest level of LG Training Certification Education and Work Experience: • Bachelor's Degree in Business or Marketing and/or 4+ years in retail sales or retail sales management experience required • 3+ Years retail home appliance, home electronics, or home technology experience mandatory • Demonstrated track record of territory account sales • Excellent presentation and communication skills Conduct “demonstratable” skills for on camera education and selling of products to Retail Associates or End-Users directly Be able to quickly communicate benefits / LG story • Good financial analysis/analytical skills • Strong relationship building skills and flexible style • Proactive, high energy, self-motivated, an entrepreneurial “can do” attitude • Demonstrated successful history of influencing without authority • Must be able to work independently with minimal supervision • Must be able to multi-task and respond to a variety of situations • Strong organizational skills • Demonstrated creative problem-solving abilities • Comfortable/ Experience in running video chat equipment Additional Job Requirements: • Need adequate space in home to set up Virtual office • Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items • Requires the ability to move around the store, assist customers and maneuver merchandise when necessary • Performs additional duties as assigned • Ability to lift up to 20 pounds independently • Ability to travel up to 75% in market with some limited overnight travel and/or airline travel required • Reliable transportation, auto liability insurance and clean driving record required

To keep step with our rapid growth in technology market, we are in search of collaborative, driven and forward-thinking individuals to continue to grow our business. We currently have openings for entry-level government Account Representatives. Account Representatives are focused on identifying, qualifying and closing federal, state and local government opportunities. You will be responsible for relationship development, proposal writing, and new business development. The ideal candidate will be a college graduate with a business-related degree and some marketing or business internship experience. This role is based out of our office in Reston, VA. Overall Responsibilities: Manage assigned accounts to maximize sales potential Work effectively within assigned territory and named account base to maximize sales potential Generate leads, qualify opportunities, and forecast pipeline Responsible for set revenue expectations and achievements Build strong relationships to achieve win/win results toward common goal Drive registration to and attend client meetings and events Build strong relationships to achieve client goals Desired Qualifications & Experience: Strong desire to learn about federal software sales BA/BS degree Proven track record of leadership, responsibility and dependability Ability to thrive in a fast-paced, changing environment Competitive, assertive, self-starter mentality Carahsoft is an equal opportunity company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.