Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers. As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.
CALL CENTER SPECIALIST (Internal Employees Only)
Location: West Salem Clinic | 1233 Edgewater St. NW, Salem OR 97304
Job Status: Full-time, Monday - Friday, with rotating Saturdays
POSITION OVERVIEW:
As our friendly, courteous, and professional Call Center Specialist, you will be the first point of contact for patients, clients, and all others that call into our clinic. You will schedule patient appointments, accurately record insurance information, and verify patient demographic information in the NextGen Electronic Health Record software platform. Using your strong customer service skills and organizational knowledge, you will provide pertinent information to our callers, problem solve, and route phone calls to the appropriate staff as needed.
QUALIFICATIONS:
* High school diploma or equivalent.
* Proficient typing skills and familiarity with computers.
* Strong interpersonal skills and the ability to work efficiently, responsibly, and independently in a fast-paced environment.
* Bilingual in English/Spanish.
SUMMARY OF BENEFITS: Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.
* Healthcare insurance plans: Medical, Dental, Vision
* Group Life: Short-Term & Long-Term Disability 100% paid by employer
* 403(b) retirement plan with 2% of employer contribution and up to 3% employer match
* Flex Spending Account
* PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows
* 7/12 Paid Holidays a year + 2 paid floating holidays for full-time positions
* Continuing Education & Training Benefits
* Employee Healthy Living Program - Gym Membership & Smoking Cessation
Why Join NWHS?
At NWHS, your work matters! Join a mission-driven organization dedicated to improving the health and well-being of underserved and resilient communities. Be part of a compassionate, forward-thinking team that values collaboration, inclusion, and innovation in delivering exceptional services and community support.
TO APPLY:
To join our team please visit our website Employment (northwesthumanservices.org)
For more information, contact the HR/Recruiting Department at: ********************** | ************
All candidates who receive a written offer of employment will be required to undergo a criminal records check.
Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.
$30k-35k yearly est. Easy Apply 7d ago
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Customer Retention Specialist - State Farm Agent Team Member
Deann Mathison-State Farm Agent
Account specialist job in Eugene, OR
Job DescriptionBenefits:
SIMPLE IRA
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Signing bonus
Training & development
You May Be a Great Fit as a Customer Retention Specialist at DeAnn Mathison State Farm if:
Youre the person people call first when life goes sideways - calm, steady, and ready to help.
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Youre a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide, making customers feel understood while confidently recommending solutions.
Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: 3762 W 11th Ave, Eugene, OR 97402
At DeAnn Mathison State Farm, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us.
Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.
Responsibilities
Communicate with existing customers regarding renewals and coverage options.
Review accounts and assist with updates or changes as needed.
Identify opportunities to enhance customer satisfaction and engagement.
Maintain accurate records and documentation of interactions.
Collaborate with team members to meet retention and outreach objectives.
Qualifications
Strong interpersonal and problem-solving abilities.
Effective communication and listening skills.
Detail-oriented with a focus on customer experience.
Previous experience in customer service oraccount management preferred.
Must be able to obtain applicable state insurance licenses.
$27k-35k yearly est. 8d ago
Commercial Data Collector
Marion County, or 3.4
Account specialist job in Salem, OR
The Marion County Assessor's Office is seeking a qualified, dedicated individual to serve as Data Collector. The Assessor's Office is responsible for assisting customers with their property taxes and exemptions, setting and defending property valuations. The Data Collector is an integral part of the valuation process, gathering permit data from county and city planning offices, analyzing blueprints, and using software programs to sketch the building diagrams and create data points for use in the field.
The right person for this job has the utmost commitment to customer service, and possesses excellent interpersonal, technology, oral and written communication, and organizational skills.
GENERAL STATEMENT OF DUTIES
Performs administrative support activities of a complex or technical clerical nature, which requires advanced skills, independent judgment and discretion.
SUPERVISION RECEIVED
Works under the general supervision of a supervisor/manager or professional employee, who assigns work, establishes goals, and reviews results obtained for compliance with department and program policies, procedures and goals.
SUPERVISION EXERCISED
Supervision of other employees is not a responsibility of positions in this classification.
* Maintains responsibility for independently obtaining plans associated with building permits from local building departments and associating these with the correct Assessor accounts for accurate and efficient use by the appraisers and others.
* Inputs data regarding building permits and construction characteristics in the CAMA system and various other programs.
* Draws building diagrams by computer program. Uses basic math, algebra and geometry to calculate areas of properties. Follows strict standards to insure uniformity of the drawings.
* Collects information on real and personal property in the field and on the internet for use by appraisers in the valuation process. Converts and files the information based on strict guidelines to insure easy retrieval.
* Locates properties in a variety of specific geographic locations. Performs inspections on various types of terrain and in all weather conditions. Records characteristics including size, shape, topography, etc.
* Photographs properties; downloads the digital images into the computer; and attaches photos to appropriate assessment records. Edits photographs to comply with confidentiality requirements.
* Scans documents and attaches them to applicable assessment records.
* Verifies sales information and collects income and expense data in person, in the field, by letter, or by telephone.
* Prepares maps, appraisal cards, building permits, and tagged accounts for field assignments.
* Learns type and quality of construction; detects structural and other faults; writes legibly; writes routine and concise reports and correspondence; calculates figures, percentages, area, and circumference; applies concepts of basic algebra and geometry; applies common sense in carrying out instructions furnished in written, oral, and diagram form.
* Maintains knowledge of: modern office practices, procedures, and techniques; English composition, spelling and grammar; general record keeping practices; modern office equipment; word processing skills with accuracy at an acceptable rate of speed; computer skills.
* Operates a calculator/10-key adding machine and makes mathematical calculations of a basic nature; establishes and maintains effective working relationships with other staff and the public with emphasis on being a team player and providing excellent customer service; utilizes all resources to gain knowledge and provide accurate information to the public; works at a computer terminal for extended periods of time.
* Enters miscellaneous data into the computer as needed.
* Provides backup customer service or clerical support in all sections of the office, as required.
* Attends meetings & various training modules, as required.
* This position works in the office and at various locations throughout Marion County, so driving is required.
* Performs other duties as assigned by the supervisor.
EXPERIENCE AND TRAINING
* High school diploma or equivalent; AND
* Two years of general office experience; including one year of experience utilizing a variety of computer software programs; OR
* Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.
SPECIAL REQUIREMENTS
* Must possess a current driver's license in the applicant's state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at: **********************************
* Final candidate must provide own transportation and must provide and maintain proof of personal automobile liability insurance, at a minimum, in the amount required by Oregon Law (ORS Chapter 806). Work-related mileage will be reimbursed at the current Marion County rate, upon approval by the supervisor.
* The finalist for this position will be required to pass a criminal history background check; however, conviction of a crime may not necessarily disqualify an individual for this position.
* This position is represented by a union.
* This is a full-time position, which is eligible for overtime.
* Typical Work Schedule: Monday-Friday 8:00 a.m. - 5:00 p.m.
KNOWLEDGE, SKILLS, AND ABILITIES
Considerable knowledge of accepted modern office practices, procedures and techniques; English composition, spelling, and grammar; arithmetic, clerical/accounting principles and processes; some knowledge of techniques of supervision and training; concepts and techniques of prioritizing/organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities. Substantial skill and ability to independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; meet and assist the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; comprehend and adhere to stated oral and written instructions, communications and procedures; apply principles, policies and procedures to specific work assignments; provide training to others; give and prioritize work assignments.
PHYSICAL REQUIREMENTS
Operates a motor vehicle; sees using depth perception; stands; sits; moves about the work area; bends forward; stoops; climbs 1 floor of stairs; crawls; turns neck and twists body 180 degrees; walks; reaches overhead; lifts, pushes, and pulls up to 35 lbs.; carries up to 20 lbs.; operates a keyboard; speaks clearly and audibly; reads an 8 pt. font; distinguishes colors and shades; hears a normal level of speech; works in areas that may be exposed to heat, cold, humidity, dust, smoke, vibration, noise, chemicals, and blood/body fluids; works in areas that may be wet or uneven; uses ladders and scaffolding.
$32k-36k yearly est. 12d ago
(INSTORE) Teller/Branch Service Specialist - W Eugene
Onpoint Credit Union 4.0
Account specialist job in Eugene, OR
We're in the financial services industry, but we're not a bank. We're in the “people” business. Inspired by the credit union philosophy of “people helping people,” we've developed a strong and growing tradition of investing in our employees, our members, and our community.
OnPoint is the largest community owned credit union in Oregon - and we're growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, we invite you to explore and grow your career with us!
Job Summary:
As a Teller, you are the welcoming face to our members and non-members alike. Tellers help members meet their financial goals by handling routine financial transactions (deposits, withdrawals, advances, payments, etc.) and giving a warm welcome to everyone who comes into the branch. Tellers inform members of other products and services that will meet their financial needs and strengthen their relationship with the Credit Union.
Responsibilities:
Deliver exceptional member service through welcoming greetings, attentive body language, friendly conversation, and ensuring all member needs are met.
Processes and accurately document all teller transactions according to established procedure.
Understands and determines acceptability of negotiable items and member identification.
Identifies and addresses members' questions and concerns to offer solutions.
Proactively engaging member questions to uncover needs and cross-sell products and services. Refers to appropriate staff members or opens product/service as appropriate.
Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.
Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.
Maintains cash drawer and balances within guidelines established by Credit Union.
Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).
Perform any additional duties as required by the Management Team.
Actively work to meet or exceed product and service cross-sale goals.
Knowledge, Skills & Abilities:
Ability to coordinate a variety of assignments simultaneously and prioritize work.
Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.
Proficient in counting cash, arithmetic, ten-key calculator and basic computer skills.
Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.
Ability to comprehend and adhere to compliance requirements.
Physical Requirements:
Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).
Demonstrates a sense of urgency when assisting members.
Job Qualifications:
High School graduate or GED required.
A minimum of 6 - 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required.
Bilingual skills are highly desired.
Additional Information:Hours of Operations: Monday - Friday 9 AM - 6 PM, Saturdays 9 AM - 3 PM. May be be required to work a combination of hours throughout the workweek M- Sat. Starting Pay: $22.00 per hour with no specific banking experience required, but with 6 months' sales and/or customer service experience required.This OnPoint branch is located inside a Fred Meyer or Safeway store. Employees working in an in-store location are eligible for an in-store differential.
See what it is like to be a Teller at OnPoint: **********************************************
At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.
We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don't let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need accommodation during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure fair and inclusive experience.
$22 hourly 17d ago
Test Content Services Specialist
Psi Services 4.5
Account specialist job in Salem, OR
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 20d ago
Access Services Specialist
UO HR Website
Account specialist job in Eugene, OR
Department: Libraries Classification: Library Technician 3 Appointment Type and Duration: Regular, Ongoing Salary: $19.68 - $29.67 per hour FTE: 1.0
Review of Applications Begins
closes March 30, 2025 (updated).
Special Instructions to Applicants
To ensure consideration, a complete application must include:
1. A current resume/CV.
2. A cover letter demonstrating your skills and experience working in libraries.
Department Summary
About the University
The University of Oregon is one of only two Pacific Northwest members of the Association of American Universities and holds the distinction of a “very high research activity” ranking in the Carnegie Classification of Institutions of Higher Education. The UO enrolls more than 20,000 undergraduate and 3,600 graduate students representing all 50 states and nearly 100 countries. The University of Oregon is guided by a diversity framework that involves a commitment to diversity, equity, and inclusion for all students, faculty, staff, alumni, and community members. In recent years, the university has increased the diversity of its student body, as well as campus-wide efforts to build a welcoming, inclusive community. The UO's 295-acre campus features state-of-the-art facilities in an arboretum-like setting within the traditional homelands of the Kalapuya people. The UO is located in Eugene, a vibrant city of 157,000 with a wide range of cultural and culinary offerings, a pleasant year-round climate, and a community engaged in environmental and social concerns. The campus is within easy driving distance of the Pacific Coast, the Cascade Mountains, and Portland.
About the UO Libraries:
The University of Oregon Libraries is an essential partner in the University of Oregon's educational, research, and public service mission. With five locations on the Eugene campus and branches at UO Portland and the Oregon Institute of Marine Biology, the UO Libraries offers many flexible service- and technology-rich environments for our users' research, learning, and publishing needs.
The UO Libraries' mission is informing research and learning breakthroughs for Oregon. We strive to realize our vision of being a model for the enduring, positive impact that research libraries can have on their academic and civic communities. We do that with an unwavering commitment to our values. Learn more about the UO Libraries' strategic design, our values, and our goals at library.uoregon.edu/strategy.
The University of Oregon Libraries is the only Association of Research Libraries (ARL) member in Oregon. We are also members of the Orbis Cascade Alliance, SPARC, Center for Research Libraries, DuraSpace, the Council on Library and Information Resources, the Coalition for Networked Information, EDUCAUSE, and other major organizations.
About Data, Access, Research, and Teaching Services:
Data, Access, Research, & Teaching Services (DARTS) is responsible for an array of services and programs to meet the research, teaching, and learning needs of the University of Oregon community. DARTS encompasses four major areas: Teaching & Liaison Services, Access and Delivery Services, Research & Learning Paces, and the Department of Open Research (DOOR). Services provided include the circulation of collections, collection development and maintenance, information literacy instruction, data services, digital publishing, and public scholarship support. The division also oversees five branch library facilities: the Design Library, the NE Portland Library and Learning Commons, Price Science Commons & Research Library (PSC), the Mathematics Library, and the Loyd and Dorothy Rippey Library at the Oregon Institute of Marine Biology.
The mission of DARTS is to enhance student success, faculty research, and teaching by facilitating access to information resources and specialized research spaces, building collections, providing innovative engagement activities, delivering information, data, and digital literacy teaching and consultation, implementing programs that support the adoption of Open Education Resources (OER) and provision of affordable course materials.
About Access and Delivery Services:
Access and Delivery Services is a department within the DARTS division that works across the Knight, Design, Mathematics, and Oregon Institute of Marine Biology Libraries and Price Science Commons. The mission of Access and Delivery Services is enhancing access to UO Libraries' resources, facilities, and services, and employees in our department are responsible for opening and closing the libraries, public service, circulation, course reserves, interlibrary loan, physical resource and maintenance, study room stewardship, and public computing.
Position Summary
The UO Libraries seeks a self-motivated, customer-focused, and technology adept individual to join the Data, Access, Research, and Teaching Services division.
Reporting to the Head, Knight Library Access Services, this Library Technician 3 assists departmental management in overseeing Knight Library's facilities and operations during evening and weekend opening/closing shifts. The person in this position provides public service at the Knight Library Checkout & Reserves Desk, communicates with patrons and colleagues from within and outside the work unit via e-mail, Microsoft Teams, telephone, and in-person, and assists departmental management in the training and oversight of Library Technician 1s & 2s, and Library Student Assistants.
The person in this position also performs various specialized tasks that require a high level of non-routine decision-making, judgment, expertise, and independence. They may be a subject expert or help to coordinate one of the many services that Access Services provides, such as student employee development and training, course reserves, research help, and physical inventory maintenance.
Schedule:
Fall, Winter, and Spring Academic Terms
Monday: 1:00 pm - 10:00 pm
Tuesday: 1:00 pm - 10:00 pm
Friday: 11:15 am - 8:15 pm
Saturday: 9:15 am - 6:15 pm
Sunday: 9:15 am - 6:15 pm
Intersessions and Summer Academic Terms:
Monday - Friday 10:15 am - 7:15 pm
Knight Library building hours and employee schedules are subject to change.
Minimum Requirements
• Bachelor's degree plus two years of library experience within the last five (5) years; OR,
• Four (4) years of library experience within the last five (5) years;
• AND, advanced proficiency in multiple library-specific computer applications, (e.g., integrated library systems, database applications, institutional repository; content management systems).
Professional Competencies
• Ability to consistently provide professional and user-focused customer service.
• Ability to communicate effectively in writing and in person with library patrons, colleagues, and business partners.
• Ability to manage time appropriately to complete assignments with a high quality of work.
• Ability to collaborate effectively with others to balance workloads and meet deadlines.
• Ability to think critically and problem-solve.
• Ability to adapt to new situations, technologies, and processes.
• Ability to work within and foster a diverse work environment.
Preferred Qualifications
• Experience using the Ex Libris Alma/Primo integrated library system.
• Experience supervising, overseeing, or leading the work of colleagues or volunteers.
• Demonstrated computer literacy, including creating spreadsheets, proficient use of email and calendars, use of networked resources and shared files (SharePoint and Teams), and web content development.
• Experience explaining and enforcing compliance with policies and regulations.
FLSA Exempt: No
All offers of employment are contingent upon successful completion of a background check.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit **************************************
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
$19.7-29.7 hourly 60d+ ago
Sr, Specialist, Account Management (PSAO Support)
Cardinal Health 4.4
Account specialist job in Salem, OR
**What Account Management contributes to Cardinal Health** The Customer Care Account Management Representative serves as the primary point of contact for approximately 6,000+ retail independent pharmacies, VIP buying groups, and hospital systems. Reps are expected to resolve issues efficiently while maintaining strong relationships with customers and sales representatives. This role manages 15-40 daily interactions via phone, inquiry intake form, and live chat, addressing complex topics including but not limited to pharmacy reimbursement, PBM contracting and affilation, claim adjudication, credentialing, and PSAO onboarding serving as the main conduit to Cardinal Health's PSAO's (LeaderNET, MSInterNet, and MCC).
Furthermore, this role acts as a dedicated single point of contact for both Product and Solutions inquiries, as well as PSAO-related questions, for our Topco buying group and Health System group.
Customer Care Account Management Representatives are responsible for ensuring the smooth operation of pharmacy back-office functions and providing expert support related to Managed Care and PSAO inquiries.
This role operates in a dynamic, high-volume environment requiring exceptional communication skills and the ability to confidently engage with key stakeholders via telephone. Candidates must demonstrate a commitment to delivering seamless customer service, exhibiting strong personal leadership, interpersonal skills, and effective communication techniques. The ability to successfully navigate escalated customer and sales-related calls is essential. Prior experience with Managed Care and PSAOs, pharmacy reimbursement processes, PBM contracts, and in-store pharmacy operations is highly desirable
**Shift: Monday-Friday 8:00AM-5:00PM EST**
**Responsibilities**
+ Will possess Tier 1 knowledge of all PSAO focuses
+ Working and routing Inquiry Intake Forms for PSAO Support
+ Customer outreach through email and over the phone
+ Manage an average of 10-20 customer cases at a time
+ Answer an average of 15-40 incoming calls per day from pharmacy staff and Sales Team
+ Act as the designated Managed Care representative in recurring meetings with pharmacy chains and buying groups, addressing inquiries and providing updates
+ Attend and contribute to daily CCAM Team huddles and scheduled PSAO/Pharmacy group meetings, fostering collaboration and knowledge sharing.
+ Attend and engage in cross-departmental meetings
+ Act as a primary point of contact for pharmacy buying groups and hospital systems (e.g., Topco pharmacies and Health Systems) regarding Product & Solutions and PSAO-related Tier 1 inquiries
+ Lead and moderate New Customer Orientation calls, ensuring a positive and informative experience for newly onboarded pharmacy customers
+ Participate fully in the Mentorship Program, embracing opportunities to both mentor colleagues and be mentored to enhance skills and knowledge
+ Confident, articulate, and professional speaking and writing abilities
+ Ability to effectively apply de-escalation techniques during customer interactions
+ Ability to use resources and critical thinking skills to navigate grey areas in customer and sales interactions
+ Maintain structured and organized day-to-day responsibilities
+ Adaptable to the fluctuating healthcare landscape and open to new ideas and concepts
+ Acts as an advocate and liaison between the customer and the PSAO
+ Applies basic concepts, principles and technical capabilities to perform routine tasks
+ Responsible for identifying and tracking customer pain points
+ Proficiency in collaborating with colleagues in a virtual setting, maintaining a high level of professionalism and respect
+ Maintain required phone coverage levels and proactively communicate any potential deviations to the team
+ Able and willing to independently troubleshoot technical issues
+ Implement processes that improve overall customer experience
**Qualifications**
+ 1-3+ years of previous customer service experience, required
+ Managed care, reimbursement, and PBM knowledge, preferred
+ Pharmacy experience and/or Pharmacy Technicians, preferred
+ Prior computer experience using Microsoft Office systems, required
+ Proficiency in verbal and written communication, with a demonstrated commitment to active listening and effective interpersonal interactions.
+ Demonstrates organizational skills and a commitment to detail, ensuring high-quality work and adherence to standards
+ Possesses a strong work ethic and team player mentality
+ Possesses a professional and empathetic approach, exhibiting patience and a positive attitude when collaborating with peers and serving customers
+ Demonstrates skill in establishing rapport and fostering effective communication with Sales
**What is expected of you and others at this level**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possbile solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000- $81,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/24/2026*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$57k-81.6k yearly 2d ago
Driver / Data Collector in Corvallis, OR
TSMG
Account specialist job in Corvallis, OR
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project objective
The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world.
The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas.
The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable.
The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements
Must have a valid Driver Licence;
Good driving skills and clean driving record;
General car knowledge would be a plus;
Enjoys driving, within standard business hours;
Available for a minimum of 3 months;
Must have private monitored parking space for corporate vehicle;
Great communication and reporting skills;
Tech savvy (drivers will use Gmail, Google Forms and Google Meet);
High level of responsibility;
Self-motivated and detail oriented;
Must be able to successfully pass a background check (criminal and driving record).
We would be happy to get to know you and your skills better and see how we can support each other's growth.
Please apply and let's meet!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$34k-39k yearly est. 14d ago
Residential Services Specialist (Youth and Family Specialist)
Catholic Community Svcs Foundation
Account specialist job in Mount Angel, OR
Want work that makes a difference?
Help children, youth and families in your community.
Help at-risk families stay together.
Help families learn healthy child and parent development skills.
If this sounds like you, JOIN the team and be a CHAMPION!
Catholic Community Services (CCS) is a faith-based organization, rooted in the values of Love, Justice, Truth, and Freedom, that has continually served the community for over 85 years. We seek individuals who are motivated, compassionate, and eager to make a difference in their community. Along with our competitive wages CCS offers a variety of employer paid benefits for employees. We are committed to providing the best care for those that we serve and advancement opportunities for our staff. Join us today and become a champion in the lives of others!
Pay: $17.04 - $20.25 / Hour (depending on experience and education)
Location: Mt. Angel
Type: Full Time Swing & NOC shifts.
Benefits we provide:
4 weeks Accrued Paid Time Off (PTO) per year
Employer contribution to Employee/Spouse/Dependent medical coverage
401(k) Retirement Plan Employer Match
Flexible Spending Accounts Medical/Dependent Care (FSA)
Health Savings Account (HSA)
Group Life Insurance Plan
6 Paid Holidays/ Holiday Pay
Mileage Reimbursement
Jury Duty Paid Leave
Bereavement Leave
Wellness Activity Discounts
Annual performance evaluations and pay increases
Employee appreciation events
Employee Assistance Program
Legal Guidance
Work-life Solutions
Will Preparation
Emotional/financial guidance
Additional Benefits Offered:
Multiple Dental Plan Options
Vision Plan Options
Voluntary Life & AD&D Insurance
Supplemental Insurance
Discount Gym Memberships with Certain Medical Enrollment
Employee Referral Program
On the job training and CPR/First Aid certification
General Position Summary
The primary function is to work directly with families to guide and assist them in areas including but not limited to their own development and self-sufficiency, effectively managing the activities associated with a clean and sober living environment, child welfare reunification process, and offering practical resources to empower residents in achieving stability in education, housing and employment as needed. This position provides hands on skill development and implements support designed to achieve specific outcomes as well as to provide a safe, structured, and nurturing effective transitional living community for families in a 24/7 facility.
Minimum Qualifications
High School Diploma or equivalent and
Reliable transportation, valid Oregon driver's license (or the ability to obtain a valid Oregon driver's license within 30 days of hire) with a driving record that permits coverage under the agency's corporate auto liability policy.
** Note: Per State Contract, if candidate indicates they are in recovery (reached sobriety), they must have a minimum of two years sobriety. **
Preferred Qualifications, Skills, Knowledge, and Abilities
Experience administering medication in a regulated or supervised setting.
Experience implementing service plans.
Experience collaborating with medical, mental health (including suicide prevention), substance use treatment programs, homeless shelters, educational institutions, and a range of social service organizations.
Experience supporting families facing poverty, foster care involvement, housing instability, employment barriers, and transitional services in the public and private sector.
Familiarity with Oregon Department of Human Services (ODHS) programs, especially those related to child welfare, self-sufficiency, and housing, and the ability to navigate and advocate within these systems on behalf of residents.
Supervisory Responsibility
None
Required to Demonstrate Skills, Knowledge, and Abilities to/of
Developmental needs and challenges faced by young mothers, including physical, emotional, and social aspects.
Apply trauma-informed principles when working with residents who may have experienced adverse childhood experiences, fostering a supportive and empathetic environment.
Working with diverse populations, demonstrating sensitivity to various cultural backgrounds and experiences.
Proficiency in essential computer skills, including Outlook, Microsoft Word, and Excel, for managing case files and documentation.
Strong understanding of person-centered approaches to support the unique needs of residents at Father Taaffe program.
Develop, implement, and monitor individualized Service Plans, ensuring alignment with residents' goals and needs.
Sound judgment and decision-making skills for complex or high-stress situations.
General knowledge of the 5 Protective Factors framework to support family well-being and child development.
Complete tasks accurately, meet deadlines, and manage time effectively
Effective written and verbal communication skills for clear and respectful interactions.
Flexibility and willingness to cover shifts and adapt to changing staffing needs to support program continuity.
Adhere to program regulations and protocols, ensuring compliance and accountability.
Essential Position Functions and Key Work Processes
ALL Residential Service Specialists:
Mentor and guide individuals and families of any age through activities of daily living, promoting self-sufficiency and resilience.
Maintain clear professional boundaries while providing empathetic support to individuals and families.
Collaborate with the Program Manager/Director and Community Health Worker to develop and maintain positive community relations and facilitate individual and family strengthening activities.
Engage individuals and families in parenting and life skills development to foster stability and personal growth.
Assist individuals and families in accessing community resources and services.
Adhere to organization identified best practices and methods related to parenting techniques and life skills.
Assist individuals and families to implement and monitor service plans, safety plans and transition plans.
Administer medications responsibly with a regulated and safe environment, following facility protocols.
Implement person-centered thinking and planning while working with individuals and families in the program(s).
Document daily progress of residents and provide constructive feedback regarding additional strategies or supports that may be beneficial.
Assist the Program Manager/Director in reporting and coordinating all maintenance repairs to ensure facility upkeep and safety.
Report all incidents per program and organizational policy and ensure proper documentation of incidents in accordance with safety protocols.
Ensure that vacated participant rooms and common areas are thoroughly cleaned and prepared for new individuals and families, verifying the condition of furniture, appliances, and reporting any necessary repairs or replacements according to program policy.
Maintain cleanliness throughout the facility, performing daily cleaning tasks including but not limited to sweeping, mopping, and overseeing resident chore completion.
Residential Service Specialists primary assignment - Transitional Living Center (TLC)
Primary function is to work directly with families who currently have an open case with the Oregon Department of Human Services (ODHS) Child Welfare or Self Sufficiency Programs and are experiencing housing instability, employment barriers and temporarily live at TLC.
Support YFS Program Manager as needed to provide orientation for new families living at TLC.
Collaborate with Program Manager/Director and Community Health Worker to develop and maintain positive community relations and facilitate family strengthening activities
Residential Service Specialists primary assignment - Father Taaffe Homes (FTH)
The primary function of this position is to work directly with pregnant and newly parenting mothers aged 12-20 who are experiencing adversity and challenges to self-sufficiency while living temporarily in the Father Taaffe Program.
Support the Program Manager/Director in providing orientation for new families moving into the Father Taaffe Program, ensuring they understand the policies and resources.
Run errands as needed, such as picking up donations or transporting residents, to support program operations.
Secondary Position Functions
Back up other RSS staff in other YFS programs as assigned.
Other duties as assigned by program supervisor/director.
Participate in process improvement, events or committees within the program/organization as assigned by program supervisor/director.
Standard Expectations
Follow the mission, community commitment, vision, values, and traditions of Catholic Community Services of the Mid-Willamette Valley and Central Coast.
Follow the policies and procedures of CCS as outlined in the Organizational Operating Procedures, Standard Operating Procedures, and the Employee Handbook.
Follow all safety measures as required by OSHA and Catholic Community Services.
Follow confidentiality expectations regarding the internal and external people we serve.
Understand and adhere to the Principals of Catholic Social Teaching.
Support multiculturalism by treating all people with dignity and respect, not engaging in any discriminatory behavior, and support the program's cultural competency goals.
Act as a team member including, but not limited to active participation, working well with others, and supporting team efforts and goals.
Use a solution focused/problem solving approach when conducting agency business.
Provide and maintain professional, respectful communication with all persons while representing CCS.
Job Complexity
Handle multiple tasks at one time and meet deadlines.
Work with a diverse population of people.
Work autonomously.
Flexible and work in a sometimes fast paced environment.
$17-20.3 hourly Auto-Apply 60d+ ago
Residential Services Specialist (Youth and Family Specialist)
Ccswv
Account specialist job in Mount Angel, OR
Want work that makes a difference?
Help children, youth and families in your community.
Help at-risk families stay together.
Help families learn healthy child and parent development skills.
If this sounds like you, JOIN the team and be a CHAMPION!
Catholic Community Services (CCS) is a faith-based organization, rooted in the values of Love, Justice, Truth, and Freedom, that has continually served the community for over 85 years. We seek individuals who are motivated, compassionate, and eager to make a difference in their community. Along with our competitive wages CCS offers a variety of employer paid benefits for employees. We are committed to providing the best care for those that we serve and advancement opportunities for our staff. Join us today and become a champion in the lives of others!
Pay: $17.04 - $20.25 / Hour (depending on experience and education)
Location: Mt. Angel
Type: Full Time Swing & NOC shifts.
Benefits we provide:
4 weeks Accrued Paid Time Off (PTO) per year
Employer contribution to Employee/Spouse/Dependent medical coverage
401(k) Retirement Plan Employer Match
Flexible Spending Accounts Medical/Dependent Care (FSA)
Health Savings Account (HSA)
Group Life Insurance Plan
6 Paid Holidays/ Holiday Pay
Mileage Reimbursement
Jury Duty Paid Leave
Bereavement Leave
Wellness Activity Discounts
Annual performance evaluations and pay increases
Employee appreciation events
Employee Assistance Program
Legal Guidance
Work-life Solutions
Will Preparation
Emotional/financial guidance
Additional Benefits Offered:
Multiple Dental Plan Options
Vision Plan Options
Voluntary Life & AD&D Insurance
Supplemental Insurance
Discount Gym Memberships with Certain Medical Enrollment
Employee Referral Program
On the job training and CPR/First Aid certification
General Position Summary
The primary function is to work directly with families to guide and assist them in areas including but not limited to their own development and self-sufficiency, effectively managing the activities associated with a clean and sober living environment, child welfare reunification process, and offering practical resources to empower residents in achieving stability in education, housing and employment as needed. This position provides hands on skill development and implements support designed to achieve specific outcomes as well as to provide a safe, structured, and nurturing effective transitional living community for families in a 24/7 facility.
Minimum Qualifications
High School Diploma or equivalent and
Reliable transportation, valid Oregon driver's license (or the ability to obtain a valid Oregon driver's license within 30 days of hire) with a driving record that permits coverage under the agency's corporate auto liability policy.
** Note: Per State Contract, if candidate indicates they are in recovery (reached sobriety), they must have a minimum of two years sobriety. **
Preferred Qualifications, Skills, Knowledge, and Abilities
Experience administering medication in a regulated or supervised setting.
Experience implementing service plans.
Experience collaborating with medical, mental health (including suicide prevention), substance use treatment programs, homeless shelters, educational institutions, and a range of social service organizations.
Experience supporting families facing poverty, foster care involvement, housing instability, employment barriers, and transitional services in the public and private sector.
Familiarity with Oregon Department of Human Services (ODHS) programs, especially those related to child welfare, self-sufficiency, and housing, and the ability to navigate and advocate within these systems on behalf of residents.
Supervisory Responsibility
None
Required to Demonstrate Skills, Knowledge, and Abilities to/of
Developmental needs and challenges faced by young mothers, including physical, emotional, and social aspects.
Apply trauma-informed principles when working with residents who may have experienced adverse childhood experiences, fostering a supportive and empathetic environment.
Working with diverse populations, demonstrating sensitivity to various cultural backgrounds and experiences.
Proficiency in essential computer skills, including Outlook, Microsoft Word, and Excel, for managing case files and documentation.
Strong understanding of person-centered approaches to support the unique needs of residents at Father Taaffe program.
Develop, implement, and monitor individualized Service Plans, ensuring alignment with residents' goals and needs.
Sound judgment and decision-making skills for complex or high-stress situations.
General knowledge of the 5 Protective Factors framework to support family well-being and child development.
Complete tasks accurately, meet deadlines, and manage time effectively
Effective written and verbal communication skills for clear and respectful interactions.
Flexibility and willingness to cover shifts and adapt to changing staffing needs to support program continuity.
Adhere to program regulations and protocols, ensuring compliance and accountability.
Essential Position Functions and Key Work Processes
ALL Residential Service Specialists:
Mentor and guide individuals and families of any age through activities of daily living, promoting self-sufficiency and resilience.
Maintain clear professional boundaries while providing empathetic support to individuals and families.
Collaborate with the Program Manager/Director and Community Health Worker to develop and maintain positive community relations and facilitate individual and family strengthening activities.
Engage individuals and families in parenting and life skills development to foster stability and personal growth.
Assist individuals and families in accessing community resources and services.
Adhere to organization identified best practices and methods related to parenting techniques and life skills.
Assist individuals and families to implement and monitor service plans, safety plans and transition plans.
Administer medications responsibly with a regulated and safe environment, following facility protocols.
Implement person-centered thinking and planning while working with individuals and families in the program(s).
Document daily progress of residents and provide constructive feedback regarding additional strategies or supports that may be beneficial.
Assist the Program Manager/Director in reporting and coordinating all maintenance repairs to ensure facility upkeep and safety.
Report all incidents per program and organizational policy and ensure proper documentation of incidents in accordance with safety protocols.
Ensure that vacated participant rooms and common areas are thoroughly cleaned and prepared for new individuals and families, verifying the condition of furniture, appliances, and reporting any necessary repairs or replacements according to program policy.
Maintain cleanliness throughout the facility, performing daily cleaning tasks including but not limited to sweeping, mopping, and overseeing resident chore completion.
Residential Service Specialists primary assignment - Transitional Living Center (TLC)
Primary function is to work directly with families who currently have an open case with the Oregon Department of Human Services (ODHS) Child Welfare or Self Sufficiency Programs and are experiencing housing instability, employment barriers and temporarily live at TLC.
Support YFS Program Manager as needed to provide orientation for new families living at TLC.
Collaborate with Program Manager/Director and Community Health Worker to develop and maintain positive community relations and facilitate family strengthening activities
Residential Service Specialists primary assignment - Father Taaffe Homes (FTH)
The primary function of this position is to work directly with pregnant and newly parenting mothers aged 12-20 who are experiencing adversity and challenges to self-sufficiency while living temporarily in the Father Taaffe Program.
Support the Program Manager/Director in providing orientation for new families moving into the Father Taaffe Program, ensuring they understand the policies and resources.
Run errands as needed, such as picking up donations or transporting residents, to support program operations.
Secondary Position Functions
Back up other RSS staff in other YFS programs as assigned.
Other duties as assigned by program supervisor/director.
Participate in process improvement, events or committees within the program/organization as assigned by program supervisor/director.
Standard Expectations
Follow the mission, community commitment, vision, values, and traditions of Catholic Community Services of the Mid-Willamette Valley and Central Coast.
Follow the policies and procedures of CCS as outlined in the Organizational Operating Procedures, Standard Operating Procedures, and the Employee Handbook.
Follow all safety measures as required by OSHA and Catholic Community Services.
Follow confidentiality expectations regarding the internal and external people we serve.
Understand and adhere to the Principals of Catholic Social Teaching.
Support multiculturalism by treating all people with dignity and respect, not engaging in any discriminatory behavior, and support the program's cultural competency goals.
Act as a team member including, but not limited to active participation, working well with others, and supporting team efforts and goals.
Use a solution focused/problem solving approach when conducting agency business.
Provide and maintain professional, respectful communication with all persons while representing CCS.
Job Complexity
Handle multiple tasks at one time and meet deadlines.
Work with a diverse population of people.
Work autonomously.
Flexible and work in a sometimes fast paced environment.
$17-20.3 hourly Auto-Apply 60d+ ago
Enterprise Account Specialist
Dodge Construction Network
Account specialist job in Salem, OR
Dodge Construction Network (Dodge) is looking for an Enterprise AccountSpecialist is to harness the power of Dodge's product suite, data, and analytics to fuel our sales growth and innovation. Through meticulous analysis, strategic insights, and collaboration with diverse teams, the role is pivotal in crafting enterprise account sales strategies that elevate our customer retention and ensure our customers achieve effective usage of our products The Enterprise AccountSpecialist will use their expertise and insights to directly influence our sales and service approach, shaping our company's trajectory for large, strategic enterprise accounts.
This is a full-time position and reports directly to the VP, Product GTM.
**_Preferred Location_**
This is a remote, home-office based role and candidates located in the continental United States will be considered.
**_Travel Requirements_**
Minimal travel is expected for this role.
**_Essential Functions_**
+ Work with and support Enterprise Account Managers and Account Executives as related to Dodge Business Intelligence solutions (SpecShare, BuildShare, MarketShare), BuilderSeries, and charter products
+ Collaborate with senior-level strategy and forecasting professionals at client organizations to support the utilization of Dodge market sizing tools
+ Serve as the SME for all Dodge forecasting, analytics, and BI tools as well as BuilderSeries and charter products
+ Identify areas within existing and prospective clients where Dodge products could be applied and work with existing customers to drive better product adoption and usage of current products
+ Assist in the discovery, scoping and pricing of analytics related products and offerings
+ Leverage existing account relationships to support Enterprise Account Managers upsell and cross-sell strategies
+ Ensure renewals at strategic enterprise accounts is achieved without loss of revenue and leverage customer relationships to proactively identify any risk to renewal
+ Stay updated on industry trends, competitor data solutions, and market dynamics to adapt and enhance sales strategies accordingly
+ Foster collaboration with product teams to communicate customer feedback and data requirements, ensuring our product remains competitive and aligned with market demands.
**_Education Requirement_**
Bachelor's degree in Business Analytics, Data Science or other related field or equivalent education and work experience.
**_Required Experience, Knowledge and Skills_**
+ 10+ years of experience in sales analytics, preferably within a SaaS environment
+ Proficiency in analytics tools and software
+ Strong understanding of both the sales process and the SaaS business model
+ Exceptional communication skills, with the capability to translate intricate data findings into actionable insights
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
\#LI-Remote
\#LI-SB1
\#DE-Remote
\#DE-2026-20
$31k-45k yearly est. 21d ago
EFG - Servicing Specialist I
Summit Bank Group 3.9
Account specialist job in Eugene, OR
DEPARTMENT Equipment Finance Group
REPORTS TO: EFG Operations Manager
FLSA: Non-Exempt
CATEGORY: Full Time
SHIFT: Monday - Friday 8:00am - 5:00pm
Servicing Specialist I - 1 to 2 years previous financial services and/or client service experience in a professional environment.
Servicing Specialist II - Working knowledge and ability to demonstrate proficiency in providing high levels of customer service in all aspects of the position. Educational experience, through in-house training sessions, formal school or related curriculum, should be applicable to the finance industry. Work related experience should consist of at least 2-3 years' experience in customer service. The Servicing Specialist should require minimal supervision, should be self- sufficient, minimize and avoid errors, and handle serving tasks that are more complex.
Servicing Specialist III - Working knowledge and ability to demonstrate proficiency in providing high levels of customer service in all aspects of the position. Educational experience, through in-house training sessions, formal school or related curriculum, should be applicable to the finance industry. Work related experience should consist of at least 3-5 years' experience in customer service. The Servicing Specialist will require very little supervision, will need to be self-sufficient, minimize and avoid errors, handle servicing tasks that are more complex, and be a resource for others (operate as a team leader).
SUMMARY
The Servicing Specialist provides customer service activities and processes to the Equipment Finance Group (EFG). Also responsible to ensure key daily operations and deadlines are met and completed. Provides a high level of client service support to all EFG colleagues and clients. Assumes responsibility and is accountable for adherence to EFG and bank policies and procedures, as well as all applicable state and federal laws and regulations pertaining to employment and lending.
ESSENTIAL DUTIES
1. Serves as customer service representative for all inquiries for account billing and invoice questions, credit ratings, tax break-downs, and pay-offs. Provides direct & indirect customer service by giving advice and answers for a variety of basic to complex questions to customers and to co-workers.
2. Prepares, verifies, and receives wire transfers and ACH transactions for loan disbursements and payments. Prepares disbursement, refund and overpayment checks as needed. Performs transfers, processes payments, and payoffs ensuring funds are applied to appropriate accounts.
3. Answers phones, greets visitors, and responds to inquiries or refers inquiries to the appropriate department or person, and exhibiting the necessary follow through with clients and/or colleagues involved.
4. Ensures insurance information for titled assets is complete, accurate, and current. Follows up to ensure that insurance certificates are accurate and current. Follows through with insurance adjustors and clients for payoff or repairs on damaged equipment.
5. Assists in preparation and review of documentation for titled assets in order to appropriately protect collateral. Assists in preparation and processing all necessary documents for termination of loans and return of titles and UCCs.
6. Ensures proper follow-up for past due titles that have not been received by working with title services, vendors and brokers.
7. Processes all necessary documents for termination of loans and return of titles and release of UCCs.
8. Review daily balancing report, and correct any posting errors.
9. Audit files once the booking process has been completed. Check for insurance and send Welcome Letter.
10. Handle, follow, and resolve insurance claims that involve a total loss or repair.
SECONDARY DUTIES
1. Process mail, reconcile and manage loan maturity report, balance G.L reports, scan and file original documents, and update the system once titles have been received.
2. Assumes responsibility for various department functions in the absence of staff members or in overload situations.
3. Responsible to complete assigned Compliance Training. Maintains compliance with the Bank's BSA/AML policies and procedures.
GENERAL
1. Provides excellent personal client service to all internal and external clients by treating people with respect; keeping commitments; inspiring the trust of others; working ethically and with integrity; upholding organizational values; and accepting responsibility for own actions.
2. Follows policies and procedures; completes administrative tasks correctly and on time; contributes to the overall profitability of the EFG through cost controls and expense monitoring.
3. Applies good judgment in decision making and sees beyond immediate assignments and acts on opportunities and problem areas.
4. Performs position safely, without endangering the health or safety to themselves or others and reports potentially unsafe conditions.
5. Works according to established schedules, arriving on time and with a positive attitude.
6. Maintains work area in a clean and orderly manner
7. Any other duties as defined by management.
QUALIFICATIONS AND DEMONSTRATED ABILITIES
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
1. High School Diploma or equivalent.
2. Proven ability to communicate and interact professionally with internal and external clients and work effectively as part of a team.
3. Intermediate skills in computer terminal and personal computer operation; keyboarding, word processing, spreadsheet and specialty software programs. (QuickBooks/Quicken experience a plus)
4. Excellent organizational and time management skills to ensure maximum productivity and to meet simultaneous deadlines.
5. Ability to work in a face paced environment, meet tight deadlines, and respond quickly. Will need to be very detailed as the position requires a high degree of accuracy.
PHYSICAL REQUIREMENTS
1. Repetitive use of hands such as grasping, twisting/turning of wrists, and finger dexterity necessary to perform various clerical duties such as typing, writing, maintaining files and counting currency.
2. Occasional use of arms such as pushing/pulling to open and close drawers and cabinets.
3. Frequent walking to assist clients, vendors, staff members at EFG.
4. Ability to sit and/or stand for extended periods of time at assigned station.
5. Ability to bend and/or reach, and to lift and carry up to 30 pounds.
6. Continuous clarity of vision at 20 inches or less for normal processing of work.
$28k-32k yearly est. Auto-Apply 2d ago
Hospital Billing Specialist
Santiam Hospital & Clinics 4.0
Account specialist job in Stayton, OR
Who You'll Join:
Come join the Revenue & Reimbursement team as our new Hospital Billing Specialist with Santiam Hospital & Clinics.
As a Hospital Billing Specialist, you are the backbone of our revenue cycle and a key point of contact for our patients. Your expertise will ensure the seamless and accurate processing of all patient account payments and charges. This role is ideal for someone who enjoys working with numbers, problem-solving, and providing outstanding customer service. Take the next step in your healthcare career with Santiam Hospital & Clinics - Apply today!
Position Type: Full-time, 8:00am - 5:00pm, Weekdays, Onsite.
What You'll Do:
Ensure accurate processing of Hospital patient account payments and charges, including daily reconciliation of such data.
On a daily basis, process bills and applicable late charges to patient accounts, and complete necessary clearing house edits for such accounts.
Provide necessary follow-up with insurance companies.
Communicate professionally and effectively, by telephone and in person, with patients who have patient account inquiries.
Assist Hospital and Professional Billing Representatives with patient account dispute resolution.
Know chains of command for the Hospital and the Patient Accounts Service and utilize such chains to resolve every applicable patient complaint.
Assist with required Service reporting to State of Oregon entities.
Perform other duties assigned by Revenue and Reimbursement Executive Director.
Qualifications
What You'll Need:
High school diploma or GED required.
Knowledge of principles that relate to patient accounts.
Previous experience in customer service, ideally within a hospital, clinic, or other healthcare setting.
Excellent verbal and written communication, including ability to communicate with people from all age groups.
Possession of United States proof of citizenship or right to work in the United States
Possession of a valid, state-issued driver's license or identification card.
Willingness to participate in Hospital orientation and educational in-service
Benefits for Eligible Positions:
Medical, Vision and Dental Insurance
PTO and holiday pay
Employee Referral Program
401(k) Retirement
Life Insurance
Long Term Disability
Employee Discounts
Bilingual Pay Differential for eligible positions
Public Service Loan Forgiveness for eligible positions
Tuition Assistance for eligible positions
Why Santiam Hospital?
At Santiam Hospital & Clinics, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and empowered to make a difference. Our commitment to excellence in patient care is matched by our dedication to employee growth and well-being. As part of our team, you'll have access to cutting-edge medical technology, ongoing professional development opportunities, and a collaborative culture that encourages innovation and teamwork. Join us at Santiam Hospital & Clinics, where your skills and compassion will be appreciated, and together, we can make a positive impact on the health and lives of our community.
With 13 clinics offering 8 specialties, you'll be part of a diverse and dynamic healthcare community. We're proud to have been named the 2025 Best Place to Have a Baby, Best Hospital as well as receiving accolades for our Surgery Center, Medical Facility and Women's Clinic, reflecting our unwavering commitment to providing exceptional care for our patients.
Santiam Hospital & Clinics is a drug-free workplace in accordance with the Drug-Free Workplace Act of 1988 and an EEO Affirmative Action Race/Sex/Sexual Orientation/Gender Identity/National Origin/Veteran/Disability Employer.
All communication will exclusively originate from *********************** email address. For your security, please do not respond to messages from any other email domain.
$33k-47k yearly est. 7d ago
Billing Coordinator
PT Northwest 4.6
Account specialist job in Salem, OR
Founded in 1977, PT Northwest is a locally owned, nationally recognized leader in physical rehabilitation with 11 clinic locations. Our team of physical, occupational, and speech therapists and athletic trainers is passionate about helping our patients restore their active lifestyles. PT Northwest is a 4-time Oregon Top Workplace. PT Northwest's vision is to be the foremost progressive and comprehensive physical rehabilitation provider.
For immediate consideration, please apply online or email your resume to *********************.
Job Description
PT Northwest is looking for a Billing Coordinator, where you'll play a vital role in ensuring smooth financial and administrative processes across our clinics.
Answer incoming calls and assist patients with billing inquiries
Post payments and manage daily charge audits
Bill insurance claims and send patient statements
Handle accounts receivable and collection accounts
Credential therapists and maintain compliance documentation
Perform quality assurance checks on charts
Compile statistics from patient surveys and clinic performance
Train new support staff and manage independent programs
Order supplies for clinics and process insurance/patient refund
Qualifications
Experience in medical billing or healthcare administration
Strong understanding of insurance claims and reimbursement processes
Excellent communication and customer service skills
Proficiency in Microsoft Office and billing software
Ability to analyze data and compile reports
Organizational skills with attention to detail
Experience training staff and managing multiple tasks independently
Familiarity with credentialing processes (preferred)
Additional Information
Company Perks:
Excellent benefits package, including 401k, health, dental, and generous paid time off
Multiple opportunities for professional development, specialization, and leadership
Employee discount plans
Employee Assistance Program (EAP)
Family-friendly work environment
Investment from a company that wants you to succeed and thrive
The anticipated base salary range for this position is $21.00 - $23.00/ hr. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.
$21-23 hourly Easy Apply 26d ago
Access Services Specialist
George Fox University 4.1
Account specialist job in Newberg, OR
George Fox University's Library Department is seeking a team player with excellent organizational skills to serve as our Access Services Specialist.
About the Job:
The Access Services Specialist oversees and coordinates interlibrary loan services and assists in providing access service to patrons.
Job responsibilities include, but are not limited to:
Managing all interlibrary loan processes (lending and borrowing). This includes quality and copyright control, daily maintenance and updating of records, ordering and returning patron requests. (65%)
Communicating effectively and courteously with others, including coworkers, employees, students, and the public in a spirit of teamwork, respect and customer service. (10%)
Training, supervising, and evaluating student employees. (10%)
Answering questions, resolving problems and assisting with Summit processing when the head of access services is absent. (10%)
Fielding information questions, and answering phones when needed. (5%)
Communicating effectively and courteously with others, including employees, students, and the public, in a spirit of teamwork, respect and customer service.
By actions, words, and lifestyle, be a Christian role model to students, whether through casual contact or in a formal supervisory role.
Demonstrated experience working cross culturally with respect, appreciation and humility.
Other duties as assigned.
A Day in the Life of This Position:
The Access Services Specialist's day includes managing interlibrary loan processes including quality and copyright control, daily maintenance and updating of records, ordering and returning patron requests. Other duties include documenting delivery control, data entry, and contacting other institutions regarding materials.
We're looking for candidates who have:
A High School Diploma or the equivalent.
Two or more years of relevant library experience.
The ability to sit and work at a computer for a prolonged length of time.
Proficiency in Microsoft Office or Google equivalent.
The ability to relate effectively with library patrons.
Strong interpersonal and teamwork skills.
Strong organizational skills, detail oriented, reliable.
Legal authorization to work in the United States. This position does not offer visa sponsorship; therefore, only applicants who do not require sponsorship for employment visas, now or at any point in the future, should apply.
A commitment to the University's Theology of Racial and Ethnic Diversity.
A desire to work with a diverse community of students and employees who represent various cultures, backgrounds, abilities, ethnicities, political views, and expressions of Christian faith.
A personal commitment to Jesus Christ and express their Christian testimony in a church. In addition, employees agree to live in agreement with the Community Lifestyle Statement and affirm the theological commitments expressed in the Statement of Faith.
Preference Will be Given to Those Who Have the Following Attributes:
Two or more years of college.
Job information:
Hours Per Week: 20 hours per week
Primary Work Location: Newberg Campus
Working Conditions: Physical requirements are those of a normal office environment.
Supervisor: Library Director
George Fox University has been transforming student's lives for over 125 years. We are a Christ-centered community that prepares students spiritually, academically, and professionally to think with clarity, act with integrity, and serve with passion. Our vision is to be the Christian university of choice known for empowering students to achieve exceptional life outcomes. We put students first, with Christ at the center of our work, embracing change in order to improve. We are looking for enthusiastic candidates to join us in creating transformational experiences for our students.
Being a part of our community means a commitment to faith and to a lifestyle that is consistent with the university's mission as described in the Statement of Faith and Community Lifestyle Statement on our website.
As a Christ-centered community, George Fox University is an institution that values diversity as an essential dimension of God's design for human communities. In seeking to become a more inclusive community, we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented in our community.
What is most appealing about working at George Fox University?
Faith-friendly: Our culture is unique for higher education. At George Fox you can pursue academic excellence while integrating scriptures, praying with staff members and students at work, and helping to make an impact on the world in a way that promotes Christian values.
Unapologetically Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God's Word.
Live out your calling: You are able to use your God-given talents and abilities while having a profound influence on students as they deepen their relationship with Jesus Christ.
Equip students for kingdom work: You can be a part of helping students discover their callings, at which they will be able to glorify the kingdom of God just as they have seen you do.
For your personal well-being we offer:
A strong Christian vision and mission-led organization with opportunities for your growth and contributions.
Wonderful Christian peers and a vibrant student population.
A beautiful and peaceful campus environment with areas to walk and coffee shops and restaurants close by.
Free Fitness Center membership.
Free parking.
Rich employee benefit package.
Application Procedures -
kindly apply only through this website
When completing the online application, please upload the following as Word or .pdf documents in the section marked
Letter of Interest and Curriculum Vitae or Resume
:
Letter of Interest
Curriculum Vitae (CV) or Resume
Other supporting materials may be requested at a later stage of the review process.
Interested applicants are encouraged to apply immediately as review of applications will begin immediately and continue until the position is filled.
We invite you to Be Known at Oregon's largest private and nationally recognized Christian University!
**This position is subject to close at any time, regardless of the date on the posting.
**Have questions or need assistance with our application process? Contact ******************************
Equal Employment Opportunity Policy
The university is an equal-opportunity employer. Every employee has the right to work in surroundings free from all forms of unlawful discrimination. It is our policy to make decisions about applicants and employees without regard to sex, age, race, color, marital status, national origin, disability, veteran status, or any other status to the extent prohibited by applicable local, state, or federal law. This prohibition applies not only to the recruiting and hiring process but to all facets of the employment relationship, including promotion, pay, training, classification, performance reviews, discipline, and termination.
George Fox is owned by the Northwest Yearly Meeting of Friends Church and its mission is distinctly Christian. Employees are required to agree with and abide by the university's faith statement and its statement of community responsibilities. Within the context of this agreement and commitment, employment opportunities are otherwise available to all persons on the basis of their experience and skills.
In the recruiting process, the university may make special effort to solicit applicants from underrepresented groups. This is done as an affirmative step to increase the representation of these populations in the university's workforce to better match their availability in the labor market. Hiring decisions are based on the applicants' qualifications as they relate to the needs of the position.
$30k-34k yearly est. 1d ago
Billing Specialist
Just Compassion
Account specialist job in Salem, OR
Job DescriptionBilling Specialist - HRSN Program Just Compassion | Salem, ORFull-Time | 40 hours/week | Starting at $23-$25/hr DOE | Benefits Included Just Compassion of East Washington County is a community-centered nonprofit dedicated to addressing the needs of unhoused individuals by building relationships and working toward long-term housing stability. We operate with a low-barrier, housing-first approach, ensuring equitable access to services for all individuals.
Position Summary:We are seeking a Billing Specialist to support our HRSN program by coordinating rent and utility payments on behalf of program participants. This role requires strong attention to detail, excellent organizational and communication skills, and a trauma-informed approach to client interactions. The Billing Specialist communicates with individuals primarily by phone and text and works closely with our finance team to ensure timely, accurate disbursement of funds.
Key Responsibilities:
Process and submit rent, utility, and housing-related payments for HRSN participants in compliance with program requirements
Communicate with participants via phone and text to gather documentation, clarify billing details, and provide payment updates
Track and manage billing timelines, due dates, and supporting documentation for each case
Collaborate closely with the Finance Department to ensure timely delivery of checks and payment verifications
Assist in submitting accurate timecards and billing documentation to Coordinated Care Organizations (CCOs) in a timely manner
Maintain accurate and organized billing records in internal databases and spreadsheets
Identify billing issues, troubleshoot discrepancies, and escalate concerns as needed
Apply trauma-informed communication practices in all interactions with individuals facing housing insecurity
Assist with reporting, audits, and quality assurance as requested
Qualifications:
1+ years of experience in billing, finance, property management, or a related administrative role
Strong understanding of trauma-informed care principles and ability to apply them in communication
Proficient in Microsoft Office Suite, especially Excel; experience with billing software or databases a plus
Excellent multitasking, time management, and organizational skills
Strong written and verbal communication skills, especially via phone and text
Experience working with diverse populations, including individuals with lived experience of homelessness or poverty, strongly preferred
Policy & Procedure Adherence
Stay informed on Just Compassion and County policies, procedures, and program standards.
Uphold best practices in trauma-informed care, cultural competency, and harm reduction.
Physical Requirements
Ability to walk up and down stairs and stand for extended periods.
Ability to lift up to 20 pounds and assist with light physical tasks (e.g., setting up tables/chairs).
Ability to perform job duties that may involve bending, twisting, or reaching.
Why Join Just Compassion?
Competitive pay and benefits including medical, dental, and paid time off.
Opportunities for professional development, including training in trauma-informed care and housing-first strategies.
A collaborative work environment that values compassion, advocacy, and community impact.
Be part of a growing organization working to create real housing solutions in Washington County and beyond.
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$23-25 hourly 19d ago
Billing Coordinator
U.S. Physical Therapy 4.3
Account specialist job in Salem, OR
Founded in 1977, PT Northwest is a locally owned, nationally recognized leader in physical rehabilitation with 11 clinic locations. Our team of physical, occupational, and speech therapists and athletic trainers is passionate about helping our patients restore their active lifestyles. PT Northwest is a 4-time Oregon Top Workplace. PT Northwest's vision is to be the foremost progressive and comprehensive physical rehabilitation provider.
For immediate consideration, please apply online or email your resume to *********************.
Job Description
PT Northwest is looking for a Billing Coordinator, where you'll play a vital role in ensuring smooth financial and administrative processes across our clinics.
* Answer incoming calls and assist patients with billing inquiries
* Post payments and manage daily charge audits
* Bill insurance claims and send patient statements
* Handle accounts receivable and collection accounts
* Credential therapists and maintain compliance documentation
* Perform quality assurance checks on charts
* Compile statistics from patient surveys and clinic performance
* Train new support staff and manage independent programs
* Order supplies for clinics and process insurance/patient refund
Qualifications
* Experience in medical billing or healthcare administration
* Strong understanding of insurance claims and reimbursement processes
* Excellent communication and customer service skills
* Proficiency in Microsoft Office and billing software
* Ability to analyze data and compile reports
* Organizational skills with attention to detail
* Experience training staff and managing multiple tasks independently
* Familiarity with credentialing processes (preferred)
Additional Information
Company Perks:
* Excellent benefits package, including 401k, health, dental, and generous paid time off
* Multiple opportunities for professional development, specialization, and leadership
* Employee discount plans
* Employee Assistance Program (EAP)
* Family-friendly work environment
* Investment from a company that wants you to succeed and thrive
The anticipated base salary range for this position is $21.00 - $23.00/ hr. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.
$21-23 hourly Easy Apply 60d+ ago
Neuropsych Account Specialist - Salem OR
Neurocrine Biosciences 4.7
Account specialist job in Salem, OR
Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (
*in collaboration with AbbVie
)
About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s).
_
Your Contributions (include, but are not limited to):
Sales and Market Development
Drives product acceptance and growth through targeted education and strategic account management
Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications
Identifies and addresses territory-specific opportunities and barriers to product success
Effectively manages promotional resources and budget
Customer Relationship Management
Builds and maintains relationships with key stakeholders including:
Healthcare providers (Psychiatrists, Neurologists, NPs, PAs)
Clinical staff (RNs, LPNs, PharmDs)
Key opinion leaders and advocacy groups
Community Mental Health Clinics and Long Term Care facilities
Local/regional payers and pharmacies
Cross-Functional Collaboration
Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams
Professional Standards
Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices
Demonstrates integrity and models behaviors consistent with company values and compliance policies
Work Expectations
Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events
Other duties as assigned
Requirements:
BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR
Master's degree in science or related field AND 2+ years of similar experience noted above
Professional Expertise
Knowledge of best practices in the functional discipline and broader related business concepts
Strong understanding of healthcare regulatory and enforcement environments
Proven track record of meeting/exceeding sales objectives and launch success in complex environments
Developing internal reputation in area of expertise
Continuously works to improve tools and processes
Leadership & Teamwork
Ability to lead and participate in cross-functional teams
Exhibits leadership skills, typically directing lower levels and/or indirect teams
Builds trust and support among peers
Acts as a settling influence in challenging situations
Technical Skills
Strong computer skills and working knowledge of business systems
Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.)
Excellent project management abilities
Critical Thinking
Sees broader organizational impact across departments/divisions
Excellent analytical thinking and problem-solving skills
Intellectual curiosity and ability to challenge status quo
Able to decide and act without having the complete picture
Communication & Relationship Management
Excellent verbal and written communication skills
Strong sales and account management disposition
Ability to navigate complex accounts across varied care sites
Understanding of specialty fulfillment and payer requirements
Personal Attributes
Results-oriented with high ethical standards
Adaptable and effective in managing change
Ability to meet multiple deadlines with accuracy and efficiency
Thrives in performance-based, fast-paced environments
Versatile learner who enjoys unfamiliar challenges
Derives satisfaction through purposeful, passionate work
Entrepreneurial attitude/experience
Job-Specific Requirements
Should reside within the geographic area of the assigned territory
Valid driver's license and clean driving record (position requires frequent driving)
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $123,100.00-$168,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program.
Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
$48k-62k yearly est. Auto-Apply 58d ago
Call Center Specialist
Northwest Human Services, Inc. 3.3
Account specialist job in Salem, OR
Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers. As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.
CALL CENTER SPECIALIST (Internal Employees Only)
Location: West Salem Clinic | 1233 Edgewater St. NW, Salem OR 97304
Job Status: Full-time, Monday - Friday, with rotating Saturdays
POSITION OVERVIEW:
As our friendly, courteous, and professional Call Center Specialist, you will be the first point of contact for patients, clients, and all others that call into our clinic. You will schedule patient appointments, accurately record insurance information, and verify patient demographic information in the NextGen Electronic Health Record software platform. Using your strong customer service skills and organizational knowledge, you will provide pertinent information to our callers, problem solve, and route phone calls to the appropriate staff as needed.
QUALIFICATIONS:
High school diploma or equivalent.
Proficient typing skills and familiarity with computers.
Strong interpersonal skills and the ability to work efficiently, responsibly, and independently in a fast-paced environment.
Bilingual in English/Spanish.
SUMMARY OF BENEFITS: Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.
Healthcare insurance plans: Medical, Dental, Vision
Group Life: Short-Term & Long-Term Disability 100% paid by employer
403(b) retirement plan with 2% of employer contribution and up to 3% employer match
Flex Spending Account
PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows
7/12 Paid Holidays a year + 2 paid floating holidays for full-time positions
Continuing Education & Training Benefits
Employee Healthy Living Program - Gym Membership & Smoking Cessation
Why Join NWHS?
At NWHS, your work matters! Join a mission-driven organization dedicated to improving the health and well-being of underserved and resilient communities. Be part of a compassionate, forward-thinking team that values collaboration, inclusion, and innovation in delivering exceptional services and community support.
TO APPLY:
To join our team please visit our website Employment (northwesthumanservices.org)
For more information, contact the HR/Recruiting Department at: ********************** | ************
All candidates who receive a written offer of employment will be required to undergo a criminal records check.
Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.
$30k-35k yearly est. Easy Apply 6d ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Account specialist job in Salem, OR
** **Hours: Monday - Friday, 8:00 AM - 4:30 PM EST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $28.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/16/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
How much does an account specialist earn in Albany, OR?
The average account specialist in Albany, OR earns between $26,000 and $53,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.