Account specialist jobs in Albuquerque, NM - 66 jobs

Areas of Interest: Bank Operations Pay Transparency Salary Range: Not Available Application Deadline: 02/12/2026 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial. Bonus Type Discretionary Summary For over a century, BOK Financial has grown alongside its clients, offering tailored services and strategies for business, consumer, and wealth clients. Our extensive range of services allows us to compete nationally while our local decision-making and community connections make us good neighbors. Our purposeful diversification ensures resilience and stability, highlighting our expertise and commitment to meeting all your financial needs. Job Description The Remittance Processing Specialist I is primarily responsible for the daily processing and packaging of remittance accounts. This role functions by receiving, sorting, and opening mail sent to a remittance center. This role may involve tasks up to and including the processing of deposits according to the customer specifications; balancing payment transactions and performing data entry for data analysis and billing purposes. Team Culture BOK Financial fosters a collaborative, goal-oriented culture where employees follow established standards, receive support from accessible managers, and engage in mentorship. The company values accuracy, initiative, and community involvement, offering an exciting opportunity for growth and teamwork. How You'll Spend Your Time You will ensure mail-in deposits are received and staged for pre-processing as per schedule. You will receive, sort, and open payment envelopes by hand or automated equipment. You may use imaging equipment to scan payment coupons and checks ensuring that the quality of the image meets customer expectations and Check 21 requirements. You may review data collected during the imaging process and manually input/correct any information that didn't translate accurately, ensuring remittance coupons and check amounts balance at transaction and deposit levels. You may produce reports detailing payment information according to customer specifications. You may compile and send completed work product to customers following specific courier hand-off instructions. Follows controls deigned to ensure customers receive expected information. Education & Experience Requirements This level of knowledge is normally acquired through completion of a high school diploma (or equivalent) and a minimum of 1 year of experience in accounts receivables or remittance processing operations (or similar role). Attention to Detail - ability to identify discrepancies and ensure all remittance documents are correct Strong verbal and written communication skills Effective organizational skills to include prioritization, time management, and succeeding in a fast-paced environment Problem solving - ability to troubleshoot and resolve issues in role Basic knowledge of accounting principles, banking regulations and compliance. Confidentiality and Data Security - ability to handle confidential information and maintain data security protocols Technical proficiency in Microsoft Office applications, common financial software systems, and other related software. Basic knowledge of mail from BSA, AML, HIPAA, and PCI Compliance. Basic knowledge of remittance operations and equipment i.e. MPE extractor, Opex 50, OPEX 2200/3690/7200 and a variety of document scanners. Working Conditions & Physical Requirements Office - 40 lbs BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact recruiting_********************* with any questions. Top 3 reasons to apply Investing in our talent and building a great workplace is a top priority for us. Empowered employees Award-winning culture Community commitment BOK Financial Corporation Group adheres to state specific pay transparency requirements. In order to be considered for a position with BOK Financial Corporation Group, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature on or before the application deadline. Base salary range explanation: The base salary range represents an average range for this position. Actual offers to be determined based on the candidate's qualifications, skills, experience and education. See job details for salary range and bonus type. Benefits: BOK Financial Corporation Group offers industry-leading benefits addressing your complete physical, financial and emotional health. Click here to see our benefits. About BOK Financial Corporation For more than a century, BOK Financial Corporation has helped fuel the success of clients and communities. Since our humble beginnings in Tulsa, Oklahoma, we've grown into a diversified financial services company that serves consumers, small businesses and international corporations-and everything in between. Facts: Operations focused in an eight-state footprint 5,000 team members $49.7 billion in assets $114.6 billion in assets under management and administration $8 million donated to local nonprofits in 2024 59,000+ volunteer hours by our employees in 2024

Job Description Job Type: Part-Time Pay: $15.00-$35.00/hour (starting base + bonuses) _____ About Us Autocartel is the largest privately-owned lot service company in Texas, Colorado, and New Mexico, specializing in high-quality automotive photography and videography. We help dealerships manage their online inventory by capturing professional, eye-catching images and videos of vehicles for sale. We're passionate about cars, photography, and customer service - and we're looking for energetic, detail-driven individuals to join our team! _____ Position Overview We're hiring a Dealer Lot Services Specialist to support our clients with their photography and videography needs. In this role, you'll travel to dealerships in the Albuquerque area, photograph and video inventory and upload media into our internal database. This is a fast-paced, physically demanding and hands-on role ideal for self-starters who thrive in autonomy, enjoy being around new cars, and take pride in producing high-quality work. _____ What You'll Do Travel to assigned dealerships throughout the assigned area Stage and photograph vehicles following AutoCartel standards Capture walkaround videos for online platforms Upload photos/videos to our internal system Input accurate vehicle data in an efficient manner Provide consistent and professional communication with dealerships and managers Perform physical work outdoors up to 8 hours daily Drive a variety of vehicles, including manual and automatic transmissions Provide consistent visits, maintain timeliness, and accuracy to ensure a continued business relationship with clients Apply productive thinking and self-discipline to maximize time efficiency (i.e., travel time and routes) Provide a high level of attention to detail _____ Requirements Must have: Reliable transportation Clean driving and criminal record High-speed internet and home printer High School diploma or equivalent Comfortable outdoors, in active, fast-paced environments Strong communication and interpersonal skills Attention to detail and self-motivation Willingness to adapt to changing routes/schedules Car Photography experience or the interest and ability to learn One year of experience in a customer service position Able to lift 25 (twenty-five) pounds License/Certification: Driver's License (Required) Ability to Relocate: Albuquerque, NM: Must reside in the area _____ Preferred Skills/Experience: Previous lot, porter, valet, or outdoor work Familiarity with car makes/models/features Automotive or photography background Photography knowledge (or interest in learning) _____ Benefits Perks & Benefits Starting Pay: $15.00 per hour. After your first 30 days: base increased to $17.00 per hour + bonuses based on production . Most employees average $25-$35 per hour when factoring in bonus money. Profit Sharing: 50% shared with all employees Work/Life Balance: Monday-Friday schedule Flexible Hours (full time employees have the ability to work 30-35 hours/week) Paid Time Off Company Equipment & Uniforms Provided One-on-One Paid Training Career Path Opportunities - ask us about advancement Drive a variety of vehicle make and models daily Health, Dental & Vision Insurance Options* _____ Ready to Join Us? If you're dependable, driven, and excited by cars and photography, we'd love to meet you. Come grow with us and be part of a team that values quality, service, and opportunity. Apply today and let's get you on the road!

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00316 Albuquerque, NM-Albuquerque,NM 87110Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Buckle Up, Albuquerque - Your Next Career Move Is Here! Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses. This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine. Perks? You bet: * Competitive pay * Referral bonuses once you're on board * 30+ days of paid vacation and company holidays per year (from day 1) * Great healthcare benefits from day 1 * 10 days of free child or senior care through Care.com * Generous 401(k) with up to 8% company match * Employee discounts on hundreds of items * Great coworkers who love being part of a team At Cox, we believe in being transparent - [click here for our benefits overview]. Here's what you'll be doing: * Representing the dealer sales lane on sale days * Promoting Manheim's awesome products and services * Helping dealers get vehicles ready for auction * Negotiating bids, consulting on pricing, and offering reconditioning advice * * Solving problems and being the friendly face our clients count on * Who You Are: Quick thinker, problem solver, relationship builder - and ready to make every auction day a success. Minimum: * A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification in a related discipline or 5 years of experience in a related field. * A valid driver's license. * Strong communication and interpersonal skills. * The ability to perform at a high level and adapt within a fast-paced team environment. * The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds. * Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus Preferred: * 1 to 3 years of auction experience or 2 to 4 years of dealership experience. * Previous experience in sales support role. * Bilingual English/Spanish Cruise into the fast lane with us. Join Cox today! RSCOX Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare organization offering a full continuum of care, including variety of programs throughout Arizona, Oklahoma and District of Columbia. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary The Community Bridges, Inc. (CBI) Client Care Coordinator is a shelter or temporary lodging site-based position with a primary role of managing a housing caseload responsible for coordinating care for individuals and families who are experiencing homelessness. The position will provide coordination of care and support services to assist the individual or family with ending their current episode of homelessness. These individuals(s) may present with complex substance use, mental health, housing, medical care needs and this position will ensure coordination of care with existing providers or ensuring connection to new providers. The Client Care Coordinator serves as the bridge for the individual(s) who are residing in shelter or temporary lodging by coordinating and monitoring community-based services and facilitates delivery of these services. The Client Care Coordinator works with individuals and families with the highest acuities and greatest vulnerabilities. The Client Care Coordinator will coordinate care through the CBI Continuum of Care (or other community agency as identified by client choice) on identified social determinants of health that can be addressed through housing and community integration programs.The CBI Client Care Coordinator is responsible for completing data entry into established data system which assists with program outputs and outcomes. This position requires Client Care Coordinators to assist higher level personnel and leadership with ongoing reports. The CBI Client Care Coordinator will also be responsible for an end of shift report documenting the coordination of care they've completed for each individual. Skills/Requirements Highschool diploma or GED is required. Associate degree (or higher) in a field related to Behavioral Health is preferred. Minimum of six months of recovery from substance use and/or mental health disorders preferred. Minimum of six (6) months of paid related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is required. 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred. Certified Peer Support Worker or Recovery Coach certification required to be obtained within 90-days of hire. Valid identification required. Ability to pass a criminal background check required. CBI Offers an excellent benefits package! Generous PTO accrual (5 weeks!), Medical, Dental, Vision, Disability, Life, Supplemental plans Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more! Very Competitive pay rates CBI is growing and expanding our services! We are experiencing tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field. *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! * CBI Values your Career and have lots of growth opportunities! Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve. About our Culture, commitment to employees! We are looking for driven and compassionate individual's that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure. We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits! Our Facilities. Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care. CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is Possible! #INDHP

The Sales and Service Associate, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers Ensure optimal operational efficacies to provide customers the best rental car experience Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers. Assist customers with various post rental inquiries that involve the rental and billing process Work in a fast-paced environment, while providing helpful customer service that enhances the customer's rental experience. Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more. Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures. Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections. Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids. Professional Experience: Ability to work in a fast-paced environment with a variety of tasks. Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills. Previous customer service. Strong time management and organizational skills are required Computer literate and detailed orientated. Must have a valid driver's license with an acceptable driving record Wages: $16.00/hr. Knowledge: Customer service resolution practices Excellent communication techniques Sales Management/Coaching ability Skills: Demonstrate good written and oral communication skills. Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. Demonstrate professionalism and interpersonal skills. Show a high level of ownership, accountability and initiative. Proven experience of working well within a team. Ability to work flexible shifts including weekends and holidays; and work overtime as required. Willing to work outdoors during all weather conditions. Assist with special administrative projects when needed. Ability to stand for long periods of time. Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply

Job Description , located in Albuquerque, New Mexico ** Under the supervision of the CFO or Controller, the Accounting Specialist supports NICOR's day-to-day accounting operations for the company and its related entities. This role is responsible for maintaining accurate financial records through account reconciliations, transaction processing, and journal entries, while assisting with accounts payable, accounts receivable, and payroll activities. The Accounting Specialist plays an important role in supporting cash management and compliance by processing ACH and wire transfers, assisting with tax payments, and preparing regular cash activity reports. This position requires strong attention to detail, discretion in handling confidential financial information, and consistent alignment with NICOR's quality standards and internal controls. About NICOR LLC Headquartered in Albuquerque, New Mexico, and with a nationwide distribution network, NICOR has manufactured innovative lighting solutions for over forty years. We build dependable products for residential, commercial, industrial, and enterprise-level lighting applications and specialize in functional LED technology for both indoor and outdoor spaces. A Day in the Life As an Accounting Specialist, your day may include reconciling bank accounts, processing accounts payable and receivable activity, or posting journal entries to support the month-end close. You may prepare cash reports, follow up on invoice or payment discrepancies, or coordinate with other departments to clarify financial information. Some days are more routine and process-driven, while others require problem-solving and follow-up. Throughout it all, you'll work closely with the accounting team to keep things running smoothly and accurately. Duties and Responsibilities The Accounting Specialist supports the accuracy and integrity of NICOR's financial records through daily, monthly, and year-end accounting activities. This role works collaboratively across teams and focuses on keeping financial data complete, accurate, and compliant. In addition to these responsibilities, the Accounting Specialist will: Utilize SHIMS and PHOCAS software for job-related activities, maintaining functionality and accuracy. Communicate effectively with departments across NICOR's staff in a positive and professional manner. Ensure all processes comply with the company's quality programs. Assist with the monthly Agent Commission statement preparation Assist with the close-out of monthly and end of year reconciliations Prepare documentation for annual audits Provide support in maintaining accurate, up-to-date employee payroll records and preparing related payroll journal entries. Support the processing and documentation of credit card and cash-related entries Minimum Job Requirements Associate's degree in accounting or a related field Minimum of three (3) years of general accounting experience, including journal entries and month-end close activities An equivalent combination of education and relevant experience that provides the required knowledge and skills will be considered. Solid experience using Microsoft Office applications, with a strong focus on Excel Knowdlege, Skills and Abilities The Accounting Specialist must have strong account analysis and problem-solving skills. Confidentiality is essential, and the ability to maintain sensitive data is critical. The role requires proficiency in 10-key typing by touch and communication skills. Additionally, the Accounting Specialist should be able to manage tasks under pressure, multitask effectively, and demonstrate critical thinking and problem-solving skills. WORKING CONDITIONS Work is typically performed in an office setting, with occasional physical effort required. The position may require the lifting of up to 25 lbs., along with the ability to open filing cabinets, lift files, and perform occasional bending or standing. A valid driver's license and the ability to drive a company or personal vehicle are also necessary.

Full-time Description Job Scope: The Asset Recovery Specialist 1 supports post-charge-off recovery efforts by learning to evaluate charged-off loans for collectability, contacting borrowers under guidance to explore repayment options, and assisting with vendor relationships with third-party collection agencies. The role gains experience with skip tracing, reconciliation of recovery payments, levy processing, and vendor oversight tasks. Working closely with more experienced team members and following established procedures, this position helps advance the credit union's loss recovery and compliance strategies by contributing to recovery efforts while developing professionalism and understanding of regulatory requirements. Essential Functions Learn to process charged-off loans in accordance with credit union policy and regulatory requirements under guidance. Assist in reviewing loan history, collateral status, and borrower financials to begin assessing collectability. Accurately document charge-off decisions and complete loan system updates as directed. Support the processing and maintenance of accurate records for IRS Form 1099-C filings in compliance with applicable laws and regulations. Under supervision, initiate contact with borrowers after charge-off to discuss repayment, settlement, or workout options following established scripts and policies. Assist with negotiating and documenting settlements and repayment terms on consumer secured loans, unsecured loans, and credit cards within delegated authority. Practice handling sensitive conversations with professionalism and empathy while learning to protect the credit union's interests. Maintain accurate records of all member interactions and payment agreements in the system of record. Support the assignment of charged-off accounts to third-party collection agencies based on strategy and collectability as directed. Help monitor and evaluate performance of collection vendors, including recovery rates and compliance, and learn to escalate issues appropriately. Assist experienced staff in coordinating with agencies, audits, and escalations. Conduct skip tracing using approved tools and databases to locate borrowers or verify information with guidance. Assist in researching deceased, bankrupt, or out-of-contact borrowers for additional recovery options. Help monitor and reconcile recovery payments from members or third-party agencies. Ensure accurate application of recoveries to the appropriate loan accounts as trained. Prepare or assist with monthly reporting of post-charge-off collections, settlements, and agency activity. Learn to review and process Tax Levies and Child Support Bank Levies in compliance with applicable laws and regulations under guidance. Maintain detailed documentation of levy requests, actions taken, and funds remitted. Support communication with members and applicable government agencies regarding levy status and requirements. Follow policies and procedures to ensure all collection, levy, and recovery activities comply with FDCPA, UDAAP, UCC, and internal policy. Maintain detailed and organized records of collection efforts, levies, and payments. Support internal and external audits with necessary documentation and explanations. Perform other duties as assigned by management. Requirements Qualifications: Experience and Education Minimum 2 years of related experience in collections, charge-off recovery, skip tracing, or a similar financial services environment. Associate's degree in business or a related field OR an equivalent combination of education, coursework, certification, and related work experience providing foundational knowledge of collections or lending practices. Knowledge Foundational understanding of consumer lending, charge-off policies, levy processing, and recovery procedures, with willingness to build deeper expertise through training. Emerging familiarity with collection systems, vendor processes, or skip tracing platforms. Knowledge of MS Office (Excel, Word) and basic data reconciliation. Awareness of (or willingness to learn) legal collection processes and terminology, FDCPA, UCC, levy regulations, and consumer protection laws. Bilingual skills (English/Spanish) a plus. Skills/Abilities Developing skills in negotiation and conflict resolution, with openness to feedback. Ability to follow legal and regulatory compliance procedures accurately. Emerging ability to support vendor oversight and relationship management tasks under guidance. Analytical thinking and attention to detail when processing, reconciling, or documenting information. Effective time management and follow-through on assigned tasks. Professional communication with members, vendors, and team members; respectful and empathetic approach to sensitive situations. Physical Requirements/Work Environment This position is performed primarily in a professional office environment with extended periods of sitting at a desk, working on a computer, and using standard office equipment such as phones, copiers, and printers. Regular use of keyboard, mouse, and other data entry tools is required; ability to view and interpret data on screens for extended periods. Work is generally performed during standard business hours; however, the position may occasionally require evening hours to complete outbound member contacts, coordinate with vendors, or handle urgent levy processing. The role operates under a hybrid or in-office schedule based on business needs and may require flexibility in reporting location. Minimal lifting (up to 10 pounds) of files or office supplies may be required. Noise levels are typically moderate and consistent with a standard office environment. Salary Description $23.04-$28.80 (Depending on Experience)

Job DescriptionDescription: About the Role Are you a detail-driven professional who takes pride in accuracy and problem-solving? CareM Support Services in Albuquerque is looking for a Home Health Billing Representative to join our centralized support team. In this vital role, you'll ensure accurate claim submissions, support cash flow operations, and contribute to the financial integrity of a growing healthcare network. If you're looking for a role that blends autonomy with teamwork - and offers purpose beyond paperwork - this is your opportunity to support a mission that matters: to bring out the courage in others . Key Responsibilities Process, verify, and submit healthcare claims accurately and on schedule Monitor payments from payers and follow up on unpaid invoices Complete pre-bill audits and ensure compliance with Medicare, Medicaid, and other payer guidelines Respond to billing inquiries from patients, staff, and insurance companies with professionalism and clarity Maintain accurate AR (accounts receivable) records and provide cash flow updates to leadership Assist with monthly reporting and revenue cycle improvement initiatives Participate in ongoing staff training, department meetings, and compliance reviews Maintain confidentiality and adhere to HIPAA and company privacy standards Requirements: What We're Looking For 2+ years of home health billing or reimbursement experience required Familiarity with third-party payer systems, medical coding, and claims processing Strong organizational skills and high attention to detail Ability to work independently and prioritize multiple tasks in a fast-paced setting Proficiency in business software, spreadsheets, and billing platforms Excellent communication skills for interfacing with both internal teams and external partners A team mindset with a proactive, solutions-oriented approach Why Join Us CareM Support Services is part of a bold, values-driven healthcare organization serving patients across home health, hospice, and personal care. As a centralized business unit, we keep the engine running - and we do it with heart. Here's what sets us apart: Mission-first culture rooted in compassion, courage, and excellence Supportive leadership that values your contribution and promotes from within Team camaraderie where ideas are welcomed and wins are shared Opportunities for professional growth and cross-functional learning A commitment to work-life balance, well-being, and doing work that matters

Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements: Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

Job Scope: The Asset Recovery Specialist 1 supports post-charge-off recovery efforts by learning to evaluate charged-off loans for collectability, contacting borrowers under guidance to explore repayment options, and assisting with vendor relationships with third-party collection agencies. The role gains experience with skip tracing, reconciliation of recovery payments, levy processing, and vendor oversight tasks. Working closely with more experienced team members and following established procedures, this position helps advance the credit union's loss recovery and compliance strategies by contributing to recovery efforts while developing professionalism and understanding of regulatory requirements. Essential Functions Learn to process charged-off loans in accordance with credit union policy and regulatory requirements under guidance. Assist in reviewing loan history, collateral status, and borrower financials to begin assessing collectability. Accurately document charge-off decisions and complete loan system updates as directed. Support the processing and maintenance of accurate records for IRS Form 1099-C filings in compliance with applicable laws and regulations. Under supervision, initiate contact with borrowers after charge-off to discuss repayment, settlement, or workout options following established scripts and policies. Assist with negotiating and documenting settlements and repayment terms on consumer secured loans, unsecured loans, and credit cards within delegated authority. Practice handling sensitive conversations with professionalism and empathy while learning to protect the credit union's interests. Maintain accurate records of all member interactions and payment agreements in the system of record. Support the assignment of charged-off accounts to third-party collection agencies based on strategy and collectability as directed. Help monitor and evaluate performance of collection vendors, including recovery rates and compliance, and learn to escalate issues appropriately. Assist experienced staff in coordinating with agencies, audits, and escalations. Conduct skip tracing using approved tools and databases to locate borrowers or verify information with guidance. Assist in researching deceased, bankrupt, or out-of-contact borrowers for additional recovery options. Help monitor and reconcile recovery payments from members or third-party agencies. Ensure accurate application of recoveries to the appropriate loan accounts as trained. Prepare or assist with monthly reporting of post-charge-off collections, settlements, and agency activity. Learn to review and process Tax Levies and Child Support Bank Levies in compliance with applicable laws and regulations under guidance. Maintain detailed documentation of levy requests, actions taken, and funds remitted. Support communication with members and applicable government agencies regarding levy status and requirements. Follow policies and procedures to ensure all collection, levy, and recovery activities comply with FDCPA, UDAAP, UCC, and internal policy. Maintain detailed and organized records of collection efforts, levies, and payments. Support internal and external audits with necessary documentation and explanations. Perform other duties as assigned by management. Requirements Qualifications: Experience and Education Minimum 2 years of related experience in collections, charge-off recovery, skip tracing, or a similar financial services environment. Associate's degree in business or a related field OR an equivalent combination of education, coursework, certification, and related work experience providing foundational knowledge of collections or lending practices. Knowledge Foundational understanding of consumer lending, charge-off policies, levy processing, and recovery procedures, with willingness to build deeper expertise through training. Emerging familiarity with collection systems, vendor processes, or skip tracing platforms. Knowledge of MS Office (Excel, Word) and basic data reconciliation. Awareness of (or willingness to learn) legal collection processes and terminology, FDCPA, UCC, levy regulations, and consumer protection laws. Bilingual skills (English/Spanish) a plus. Skills/Abilities Developing skills in negotiation and conflict resolution, with openness to feedback. Ability to follow legal and regulatory compliance procedures accurately. Emerging ability to support vendor oversight and relationship management tasks under guidance. Analytical thinking and attention to detail when processing, reconciling, or documenting information. Effective time management and follow-through on assigned tasks. Professional communication with members, vendors, and team members; respectful and empathetic approach to sensitive situations. Physical Requirements/Work Environment This position is performed primarily in a professional office environment with extended periods of sitting at a desk, working on a computer, and using standard office equipment such as phones, copiers, and printers. Regular use of keyboard, mouse, and other data entry tools is required; ability to view and interpret data on screens for extended periods. Work is generally performed during standard business hours; however, the position may occasionally require evening hours to complete outbound member contacts, coordinate with vendors, or handle urgent levy processing. The role operates under a hybrid or in-office schedule based on business needs and may require flexibility in reporting location. Minimal lifting (up to 10 pounds) of files or office supplies may be required. Noise levels are typically moderate and consistent with a standard office environment. Salary Description $23.04-$28.80 (Depending on Experience)

For more than 50 years, First Choice Community Healthcare has provided access to high quality primary medical, dental, and behavioral healthcare to the underserved populations of the Mid-Rio Grande Valley of central New Mexico. Today, we operate seven (7) Community Health Centers and one (1) school-based clinic. We are currently recruiting for a Dental Central Billing Representative I to join our team and assist in fulfilling our organizations mission, which is to improve the health, life skills and wellbeing of all members of the communities we serve. Our health centers maintain an open-door policy, providing treatment regardless of an individual's income or insurance coverage. As a non-profit organization, First Choice is a vital community resource in Central New Mexico. Not only does our organization provide the highest quality, comprehensive medical services, but we also address our patients' emotional, social, and cultural needs. In addition to serving a community-centered organization we offer an excellent benefits package to include: Benefits Offered * Medical Insurance * Dental Insurance * Vision Insurance * Flexible Spending Account * Employee Assistance Program * Life and AD&D Insurance * Voluntary Life Insurance * Identity Theft * Retirement Savings -403(b) * 10-20 days per service year (based on length of service) * Sick Leave 64 hours per year (unused rolls over each year into Long Term Sick Leave) * Long Term Sick Leave 40 hours per year * 10 Paid holidays per year * 40 hours of Educational Leave per year for full time employees * $700 per year for tuition reimbursement A. POSITION SUMMARY Under the supervision of the Central Billing Manager who reports to the Director of Revenue Cycle Management, the Dental Central Billing Representative I is responsible for maintaining a high-performance work environment characterized by timely and accurate entry of all charges for services provided at all locations. B. ESSENTAIL DUTIES AND RESPONSIBILITIES * Review patient encounters for charge accuracy as needed including encounter rate and self-pay discount codes. * Monitor and review site unbilled encounters and assist, when necessary, to meet mutual daily and weekly deadlines. * Meet all EOM (end of month) closing activities and deadlines. * Participate in billing Helpdesk customer support, by receiving, responding and documenting all incoming account inquiries. * Complete bad debt process based on FCCH procedure. * Responsible for all other duties as assigned. Requirements C. MINIMUM EDUCATION AND EXPERIENCE * High School Diploma or GED * Must be able to work in a high-volume environment * Ability to operate 10-key numerical pad by touch * Experience in a multispecialty clinic setting. D. PREFERRED LICENSE/CERIFICATIONS • Coding and Billing Certificate. E. KNOWLEDGE, SKILLS, AND ABILITIES • Knowledge of CDT, Dental Terminology, ICD-10 Preferred. • Familiarity with insurance and reimbursement processes preferred. • Good telephone etiquette and organizational skills. • Able to handle diversified duties.

Southwest Women's Oncology Team is growing fast and looking for a dedicated and driven Medical Billing Specialist to Join the Team! Join Our Mission to Empower Women's Health: At Southwest Women's Oncology (SWWO), we are dedicated to helping women triumph over gynecologic illness through compassion, commitment, and exceptional care. As New Mexico's leading gynecologic treatment center, we combine expertise and compassion to offer each patient the personalized care they deserve. About Us: Our state-of-the-art treatment center offers the highest quality care for patients of all ages and medical needs. We are leaders in diagnosing, treating, and defeating gynecologic cancer. Our expert medical team, led by Dr. Karen Finkelstein, offers more than 100 years of combined experience in delivering superior medical treatment in a deeply supportive environment. SWWO is also proud to be a fellowship training partner with the University of New Mexico, fostering the next generation of gynecologic oncologists through hands-on education and mentorship. This partnership reflects our commitment to advancing the field of gynecologic oncology and ensuring the highest standard of care for our patients. Position Responsibilities: Actively follow up on delinquent insurance claims, ensuring timely resolution. Investigate and resolve discrepancies, claim denials, and handle appeals for all patient accounts. Address patient inquiries regarding billing, insurance, and payment concerns with empathy and professionalism. Oversee patient accounts, including collections and payment plans. Perform other related duties as assigned by management. Qualifications: Minimum of 3 years of experience in medical billing; oncology billing experience is highly preferred. In-depth understanding of third-party insurance, government payers, and physician billing/reimbursement processes. Strong knowledge of posted charges, payments, and adjustments. Proven experience with insurance precertification and verification processes. Familiarity with CMS billing guidelines and compliance. Experience working with patient advocacy programs. Ability to collaborate effectively in a team environment. Professional and service-oriented demeanor when handling patient calls. Oncology billing experience is preferred but not mandatory. Proficient in medical billing software, credit card payment processing, and Microsoft Office Suite (Word, Excel). Demonstrates a genuine passion for delivering exceptional care, consistently striving to exceed client expectations while ensuring their comfort, well-being, and satisfaction Our Dream Teammate will have access to: Competitive Salary Excellent Benefits; Medical, dental, vision, PTO, and 401K High Performance Concierge Culture Performance center complete with a full AI gym suite, recovery modalities, group fitness classes, and body composition tracking, and state of the art aesthetic modalities. Location: Albuquerque, New Mexico Job Type: Full-time + On Site

Medical Billing Specialist Department: Revenue Cycle Management/Revenue Cycle Services Supervisor: Billing Manager Employment Type: Full-Time Scope: We are seeking an experienced Medical Billing Specialist to join our billing team. The ideal candidate would have a background in the medical billing processes, excellent communication skills, and the ability to handle complex billing tasks efficiently. This role involves resolving billing errors, interacting with patients and various clients, and ensuring an accurate and timely billing practice. CLIA Responsibilities: This is not a CLIA regulated position. Duties / Responsibilities: Patient and Business Communication: Answer billing questions for patients and businesses. Take credit card payments over the phone and provide billing support as required. Check and reply to emails related to billing inquiries and updates. Error Handling and Insurance Verification: Work on queues to resolve various billing errors, i.e. missing information, insufficient demographics and invalid codes. Check various insurance portals to verify insurance details and reach out to collectors for necessary information. Claims Processing and Order Verification: Verify insurance coverage, claim details, and order accuracy for each transaction. Address errors and missing information with accessioning, sales teams, and other stakeholders. RCS Assistance: Assist the RCS Team in obtaining accurate information for billing efficiency, i.e. missing/invalid insurance information, demographic information, medical records and diagnosis codes. Mail Handling (Part Time): Daily mail pick-up and drop-off Opening, sorting, and scanning mail. Process claims to be mailed. Document Management (Part Time): Scan all paper requisitions, demographics, chart notes into LIS system and RCS system. Oversee document manager, i.e. uploading, redacting, and attaching. Medical Records (Part Time): Support in working medical records requests, i.e. request for lab requisitions, results, chart notes and ensure they are received by the requester. Additional duties may be assigned to meet organizational needs. Success Indicators: The Billing Manager will perform annual performance evaluations for this role, in addition to performing periodic assessment of on-going projects as needed. Key performance success indicators include, but are not limited to: Data Integrity and Accuracy Low Error Rate: Minimal data entry errors or discrepancies. Regulatory Compliance Audit Readiness: The Billing Department consistently meets regulatory requirements, ensuring the department is always prepared for audits. Positive Audits Outcomes: Successful audits with no significant findings related to compliance, CMS, and HIPAA guidelines. Proper Documentation: All necessary documentation is current and compliant with regulatory standards. User Satisfaction, User Training & Cross-team Coordination High User Proficiency: Users demonstrate strong competency and confidence in using the LIMS, RCS and other software systems as reflected in feedback and performance. Effective Training: Training programs are well-received, with billing staff able to efficiently use all necessary software systems. Responsive Support: Timely and effective resolution of queries and issues, with positive feedback from stakeholders and colleagues. Effective Collaboration: Consistently and effectively collaborates with the billing team, third-party billing administrators, and other relative departments receiving positive feedback on communication and teamwork. System Optimization and Efficiency Timely Project Completion: Billing related projects are completed on schedule. Innovation: Implementation of new features or processes that enhance billing functionality, efficiency, or lab operations. Proactive Issue Management: Early identification and mitigation of potential issues before they impact laboratory operations. Documentation Accurate Documentation: All billing-related documentation is accurately recorded and easily accessible. Supervisory Responsibilities: This role does not include supervisory responsibilities. Required Skills / Abilities: Knowledge of HIPAA regulations. Strong communication and training skills. Attention to detail and ability to prioritize tasks effectively. Excellent problem-solving, communication, and project management skills. Ability to work collaboratively with cross-functional teams. Qualifications: High school diploma or equivalent; relevant certification in medical billing is a plus. Minimum of [X] years of experience in medical billing. Proficiency in billing software and systems (i.e., Telcor and Waystar). Benefits: Health Insurance Dental Insurance Vision Insurance Life & AD&D Insurance Retirement Plan, 401(K) Paid Time Off and Sick Leave Specialized Paid Leave Gym/Wellness Membership Employee Assistance Program Educational Assistance & Career Advancement Training Active Team Building Festivals & Parties Company Culture: Southwest Labs core values are not just abstract concepts; they are practical guidelines that shape every aspect of a laboratory's operation, from daily routines to long-term goals and achievements. They create a framework that ensures scientific excellence, ethical conduct, effective teamwork, and continual growth and improvement. All team members are expected to consistently uphold and demonstrate these values. Requirements:

Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs. What We Do: Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. ( *in collaboration with AbbVie ) About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s). _ Your Contributions (include, but are not limited to): Sales and Market Development Drives product acceptance and growth through targeted education and strategic account management Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications Identifies and addresses territory-specific opportunities and barriers to product success Effectively manages promotional resources and budget Customer Relationship Management Builds and maintains relationships with key stakeholders including: Healthcare providers (Psychiatrists, Neurologists, NPs, PAs) Clinical staff (RNs, LPNs, PharmDs) Key opinion leaders and advocacy groups Community Mental Health Clinics and Long Term Care facilities Local/regional payers and pharmacies Cross-Functional Collaboration Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams Professional Standards Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices Demonstrates integrity and models behaviors consistent with company values and compliance policies Work Expectations Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events Other duties as assigned Requirements: BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR Master's degree in science or related field AND 2+ years of similar experience noted above Professional Expertise Knowledge of best practices in the functional discipline and broader related business concepts Strong understanding of healthcare regulatory and enforcement environments Proven track record of meeting/exceeding sales objectives and launch success in complex environments Developing internal reputation in area of expertise Continuously works to improve tools and processes Leadership & Teamwork Ability to lead and participate in cross-functional teams Exhibits leadership skills, typically directing lower levels and/or indirect teams Builds trust and support among peers Acts as a settling influence in challenging situations Technical Skills Strong computer skills and working knowledge of business systems Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.) Excellent project management abilities Critical Thinking Sees broader organizational impact across departments/divisions Excellent analytical thinking and problem-solving skills Intellectual curiosity and ability to challenge status quo Able to decide and act without having the complete picture Communication & Relationship Management Excellent verbal and written communication skills Strong sales and account management disposition Ability to navigate complex accounts across varied care sites Understanding of specialty fulfillment and payer requirements Personal Attributes Results-oriented with high ethical standards Adaptable and effective in managing change Ability to meet multiple deadlines with accuracy and efficiency Thrives in performance-based, fast-paced environments Versatile learner who enjoys unfamiliar challenges Derives satisfaction through purposeful, passionate work Entrepreneurial attitude/experience Job-Specific Requirements Should reside within the geographic area of the assigned territory Valid driver's license and clean driving record (position requires frequent driving) Neurocrine Biosciences is an EEO/Disability/Vets employer. We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description. _ The annual base salary we reasonably expect to pay is $123,100.00-$168,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.

This exciting role would be part of a culture that is helping to improve lives every day through digital dentistry. As the Associate Financial Analyst I should be responsible for assisting in the resolution of outstanding invoice problems from past due accounts. Respond to inquiries from customers or external collection resources. Place and receive calls and send messages to those with unresolved issues or past due balances. Find and contact debtors to arrange past due balances. Keep accurate records and report on collection activity. Identify irregular behavior on the account and report to upper management. Perform collection activities based on the internal collections process. Provide consistent follow-up on the account portfolio based on the action plan assigned. Escalate accounts to the Sales Team when appropriate. This role will be part of Align Technology's goal to deliver to our customers the next generation of clear aligners (Invisalign). We would love you to join a fun, cutting-edge technology company that has helped create millions of smiles. Role expectations * Manage an assigned account portfolio. * Perform collection actions based on the Collection's process. * Assist internal and external customers. * Perform Inbound and Outbound calls by joining the department's queue. * Document all interactions. * Interact with areas related to Customer Payments (schedule and conduct meetings and presentations).

Working at Kirtland Credit Union is more than a job-it's a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a highly competitive salary, great benefits package and an energetic, vibrant work environment. Visit our careers page on our website to view our exciting opportunities and our fantastic benefits. This position is onsite but does have the potential to become hybrid. We are currently seeking an Account Resolution Representative to join Kirtland Credit Union! Join the rest of our teammates and become eligible for a generous benefits package that we offer: Medical, Dental and Vision Insurance 401(k) Retirement savings program that includes employer match Paid time off with accrual starting from day one Tuition Reimbursement for College Degrees Employee Clothing Advance Paid holidays: In addition to New Year's Day, Independence Day, Veterans' Day, Thanksgiving Day, Christmas Day, Memorial Day, and Labor Day, we also observe Martin Luther King Day and President's Day. Fitness Reimbursement Program Employee Assistance Program Short- and Long-Term Disability Travel Assistance This is what we'd like you to do: As an Account Resolution Representative, you will be responsible for working with members to bring their delinquent loans current and maintaining a satisfactory delinquency ratio. Interacting with members, co-workers, attorneys, and other vendors as required. Supporting the credit union's mission, vision, strategic goals, quality initiatives and service standards. Supporting and provide exceptional internal and external member service. These are what your duties and responsibilities will be: Determine the best course of action, consistent with collection standards, to increase the collection of payments from delinquent members. Obtain from member the reason for delinquency and counsel the member on the various programs that are available when there is a hardship situation. Conduct collection efforts respectfully but with persistence and persuasiveness. Prepare documents for Attorneys when legal action is required. Maintain complete and current knowledge of all federal and state consumer credit collection laws and regulations, i.e. SCRA, FCBA, UCC, BK Laws, FDCPA, TCPA AND FCRA Documents all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence. Support the credit union's mission, vision, strategic goals, quality initiatives and service standards. Required Knowledge: Thorough knowledge of collection procedures with strong knowledge of loan products such as consumer loans, credit cards, mortgages, and vehicle loan preferred . Can you to bring to the table: High school diploma or GED required 1-3 years of relevant experience preferred Thorough knowledge of collection procedures with strong knowledge of loan products such as consumer loans, credit cards, mortgages and vehicle loans preferred. Strong communication skills (written and verbal) Strong multi-tasking and problem-solving skills Outstanding customer service skills To apply for this exciting opportunity, visit our careers page at **************************

Hiring Incentive will be paid out in three equal installments. The Utility Billing Specialist compiles utility data, prepares invoices and utility bills, updates the utility database, produces regular and special billing, and produces water and wastewater consumption reports. Education / higher education: High School Graduate or equivalent Minimum number of years of directly related experience: Three years in customer accounts, banking, computer billing, and report analysis. Education and/or experience preferences: Associates Degree in Accounting. Driver's License requirement: None Required Endorsements: None Note -- For any driver, driving record must always meet City driving and insurability standards. Required certifications, licenses or registrations: None Preferred certifications, licenses or registrations: None Knowledge: Utility billing concepts and processes; Utility customer accounts, meter routes and billing cycles; Software, computer hardware including field computers, and computer processes; Some knowledge of accounting principles, practices, and methods of accounting; Office practices and procedures; and, Some knowledge of laws and statutes concerning accounting procedures. Skills: Must be able to type rapidly and accurately enough to successfully produce documents/spreadsheets, communicate via e-mail, or perform data entry as necessary to accomplish the essential functions of the position (must test at or above 30 net words per minute). Use of technology, equipment and software typically used in the office environment. Accurately processing electronic transactions, data entry, and operation of standard office equipment, which includes computer, calculator, and/or copier; Working with a wide variety of people with different levels of authority; Organize workload; Effectively operate standard office equipment (calculator, telephone, fax, copier) and a personal computer and client/server computer with complex tables and databases. Abilities: Learn water and wastewater ordinances; Apply accounting principles, practices, and methods; Detect discrepancies in financial and accounting records; Maintain accurate records and prepare reports; Write routine correspondence; Interact in a courteous and professional manner with internal and external customers; Read, comprehend and carry out detailed but routine written or oral instructions; and, Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and to compute rate, ratio, and percent. Interaction with Groups/Agencies/Entities: Internal: Works with other division managers, customer service supervisor utility service field technicians, utility services specialist, and accounting staff. External: Works with utility customers and vendors. The following functions are typical for this position. The omission of specific functions does not exclude them if the work is similar, related or a logical assignment for this position. Other duties may be required and assigned. * Downloads meter reading information from field staff. Prepares and produces utility bill data based on field information. Compiles reports and transmits information electronically to contracted vendor for printing and mailing. Coordinates scheduled delivery of utility bills and billing inserts with the contract mailing service. * Runs and analyzes the daily exception reports from the HTE system, checking for abnormal readings and field comments such as defective meters or illegal water connections. Prepares and closes work orders for corrective actions in order to ensure proper billing. Reviews and corrects information in the HTE database. * Posts late and special meter readings and estimated readings. Marks accounts for no bill when irregular conditions cannot be resolved before billing date. Identifies and corrects errors made by Utility Service Technicians. Assigns and downloads meter routes into handheld computers used by the Utility Service Technicians. Coordinates daily tasks with Utility Service Field Supervisor as needed. * Works closely with Utilities Service Specialist on AMR meter exchange and rehab program, along with the new meter installation inspections. Maintains database tracking progress of these programs. * Inputs new meter information into HTE for meter change outs, mails letters to customers for severe bill corrections such as reversed, stopped, or incorrect meters. * Reviews AMR exception reports for issues, creates leak letters, calls customers on flagged accounts for possible leaks. * Prepares and processes interdepartmental and bank draft payments. Works in conjunction with banks and Finance Department to cancel or reverse bank drafts, and reverse payment on HTE if needed. * Processes delinquent utility accounts for second billing notices; may serve as a back-up to process work orders to discontinue service for past due accounts. * Analyzes customer accounts to determine the Winter Quarter Average factor to calculate wastewater charges for upcoming year. Recommends changes and corrections. * Produces financial reports, reviews, ensures interdepartmental and ACH batches balance and distributes reports to the Utilities Enterprise Fund accounting staff. * May assist Customer Service Supervisor with training of Utilities Service Specialists and may assist with workload priorities as needed.

Under the supervision of the Central Billing Supervisor who reports to the Director of Revenue Cycle Management, the Central Billing Representative II is responsible for all patient accounts receivable functions as assigned. Reconcile, research, correct and submit third party claims and resubmit errors or denied claims. Communicate with insurance companies and government payers to resolve claim issues and ensure payment. Research and correct ICD-10, CPT coding, modifiers, revenue coding, occurrence codes and value codes as appropriate. Provide customer service to patients by researching billing issues and resolving the issues. Reconcile remittance advice and patient accounts and resolve discrepancies. B. ESSENTAIL DUTIES AND RESPONSIBILITIES Reconcile, review, research, coordinate and justify changes to claim forms and submit completed claim forms to third party payers. Follow up on claims denials, make appropriate corrections, obtain approvals and resubmit claims denials for payment; appeal denials through the payer required appeals process. Research unpaid claims; contact patients to obtain necessary information to assist with the claims process; secure payments or negotiate payment plans. Handle patient inquiries, complaints and customer service issues. Maintain current knowledge of regulations for Third Party Payers, Medicare, Medicaid and knowledge of claims coding and formats. Coordinate electronic patient statements monthly. Review credit balance reports and prepare refund requests for overpayments. Participate in billing Helpdesk customer support, by receiving, responding and documenting all incoming account inquiries including electronic, telephone and written correspondence related to billing issues. Review assigned outstanding A/R to identify problems with various insurance payers (i.e. Medicare, Medicaid, Commercial, Contracts and Self-Pay). Perform all routine and special follow-up on all assigned payer type accounts to affect collection of patient and insurance account balances. Review and resolve all EOB's including those without payment to initiate clean claim resubmission and claim reimbursement. Edit & submit insurance claims for fee for service and prospective payment system reimbursement. Follow up with outstanding A/R all payers and/or including self-pay and/or including resolution of denials. Communicate payment terms and establish agreed-upon payment plans for overdue patients. Monitor payment compliance with terms of established plans with patients and insurance plan provider representatives. Complete bad debt process based on FCCH procedure. Initiate & complete account adjustments to correct account balance and/or comply with contractual and sliding fee scale requirements. Responsible for all other duties as assigned. Requirements C. MINIMUM EDUCATION AND EXPERIENCE High school degree or GED. Two years in billing/claims experience in healthcare setting or FCCH billing externship. Education or knowledge may be substituted for the experience requirement. Experience in a multispecialty clinic setting. D. PREFERRED LICENSE/CERIFICATIONS Certified Coder (medical and/or dental). Billing Certificate, the result of graduation from a certified billing school. Coder and/or Billing Certificate may be substituted with demonstrated proficient knowledge of procedural CPT & ICD-10 diagnosis coding. E. KNOWLEDGE, SKILLS, AND ABILITIES General knowledge of computerized practice management systems, preferably Cerner, Cerner Electronic Health Record System and E H R. Ability to learn billing and collection system within federally chartered community health centers (CHC) and RHI/UHI programs. Ability to communicate with tact and diplomacy with diverse groups of people including staff, providers, and insurance companies on behalf of the organization. Ability to display sensitivity to the patient population being served. Ability to work on a variety of assignments concurrently within established deadlines. Ability to work with others in a problem solving and team environment and to work alongside staff as needed. Knowledge of HIPAA as it relates to medical, dental & behavioral health billing. Position requires a high level of accuracy and attention to detail. Ability to communicate effectively, both orally and in writing. Ability to respond effectively to sensitive inquiries or complaints. Ability to work independently with minimal supervision. Proficient with computers and MS Windows software programs. Knowledge of Federally Qualified Health Care billing and reimbursement preferred. Working knowledge of CPT, DSM V and ICD-10 preferred. Knowledge of Medicare and Medicaid guidelines. General knowledge of UB04, HCFA1500 and Electronic and Paper claim forms. Knowledge and familiarity with compliance program. Cooperate fully and comply with laws and regulations. F. AGE OF PATIENT SERVED N/A G. PHYSICAL CHARACTERISTICS/WORKING CONDITIONS A person in this position must be able to prioritize and respond to the diverse demands of the position. There are frequent opportunities to relax from any physical exertion, change position in work activities or break from computer application tasks. Physical Effort and Dexterity: Good dexterity to operate personal computer and office equipment. Occasional lifting and carrying related to office duties. Machines, Tools, Equipment required to be operated: Capable of using office machines and personal computers for word processing, data entry and spreadsheet applications. Visual Acuity, Hearing, and Speaking: Must be able to read a computer monitor and outputs accurately. Must be able to clearly and accurately communicate for work, safety and compliance. Environment/Working Conditions: Work is mostly inside an office in a controlled environment. Normal office safety precautions and practices are required. Work regularly scheduled Monday-Friday. This description lists the major duties and requirements of the job and is not all-inclusive. Applicants may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.