Account specialist jobs in Atlanta, GA - 1,726 jobs
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Customer Experience Specialist
Visionaire Partners 4.1
Account specialist job in Atlanta, GA
Analyst, Online CX (Qualtrics)
Great opportunity to join a fast-paced, collaborative team environment with a large, well-established company!
In this role, you'll support a Customer Experience (CX) team focused on the Voice of Customer (VoC). You will field incoming requests from cross-functional partner teams and will spend most of your time working in the Qualtrics platform to design, launch, and manage online surveys. You will contribute to building a best-in-class customer experience to improve conversion, drive traffic, and grow sales.
This is a 10-month contract (potential to extend or convert to perm).
Work a hybrid schedule (4 days onsite & 1 day remote) in the Vinings.
Visionaire Partners offers all full-time W2 contractors a comprehensive benefits package for the contractor, their spouse or domestic partner, & dependents. Options include 401k with up to 4% match, medical, dental, vision, life insurance, short/long term disability, critical illness, hospital indemnity, accident coverage, and both Medical/Dependent Care FSAs.
RESPONSIBILITIES:
Design, build, launch, & manage online surveys using the Qualtrics platform
Develop dashboards & deliver actionable reporting and insights to leadership
Collaborate with cross-functional partners to gather requirements & support business objectives
REQUIRED SKILLS:
2+ years of experience using Qualtrics, including survey creation & dashboarding
Retail or E-commerce industry experience (will also consider other customer-facing industries)
Proficiency in basic Excel functions
Strong written & verbal communication skills
Bachelor's Degree
W2 ONLY; NO 3rd Parties or Visa Sponsorship
$30k-40k yearly est. 3d ago
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Client Management Specialist
Hire Score LLC
Account specialist job in Duluth, GA
Work for a leader in the custom packaging industry with an amazing culture and a collaborative team! Flexibility to work hybrid, 3 days in office and 2 days remote, after training.
What will I do?
As a Client Management Specialist, you will work closely with clients, suppliers, sales and internal teams to best meet client needs. This role assists with managing client product and business portfolios including creating client and supplier correspondence, processing orders, maintaining distribution spreadsheets, project tracking, research and managing budgets.
The Client Management Specialist is the primary person responsible for following and managing an order from inception to payment. Communication, detail orientation, accountability, positivity, and time management are key to success.
Ensure client portfolios and sales teams align to and emulate the company's policies, procedures, and behavioral expectations. Leading with quality and heart in every interaction.
Communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel and suppliers.
Assist with initiating quotes in support of client product requests.
Receive, process and place client orders including scheduling shipment of goods via land, air and or sea.
Own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA) and quality control action plans.
Within the ERP system, capture of all supporting documentation for orders and portfolios included but not limited to freight invoices, inventory management documents and coordinate product receipt and release from location warehouse.
Partner with Corporate Depts to ensure orders are processed for billing in a timely manner
Requirements:
Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools - such as Microsoft Teams, Webex and Zoom.
ERP (Enterprise Resource Planning) system experience required.
Experience in a corporate sales and service environment is preferred.
This role offers the opportunity to work a hybrid working model following training.
Submit your resume today!
$35k-60k yearly est. 1d ago
User Research Data Collector
Insight Global
Account specialist job in Atlanta, GA
Job Title: User Research Data Collector
Duration: Contract (1/8 - End of February)
Schedule: 25 - 30hrs per week between 5 days a week Evening Shifts
Pay: $35/hr
*Meals will be provided daily for lunch*
Must Have Requirements
User Research project experience (ex: UX research assistants, coordinators, moderators, interns etc).
Drivers License - ability to commute to different research locations in a reasonable distance. Gas is reimbursed.
Excellent communication and interpersonal skills.
Proficiency in using phones and computers
Job Description:
Insight Global is hiring "User Research Data Collectors" to re-enact different retail scenarios for research purposes around the Atlanta, area. This is for a consumer electronic research study. The hired individuals will "act" as customers and staff in various settings like coffee shops, grocery stores, and restaurants around the ATL area. You must be comfortable signing a consent form to be filmed and recorded. Your voice, face, motions, and bodies will be captured during the protocol. You will need to sign a consent form allowing the captured data to be used in the client's product & service development, and prototyping.
$35 hourly 4d ago
Accounts Payable Specialist
Freeman Mathis & Gary, LLP
Account specialist job in Atlanta, GA
Freeman Mathis and Gary, LLP is a rapidly growing, national specialty litigation firm seeking an experienced Accounts Payable Specialist to join our Atlanta office. The AP Specialist position reports directly to the AP Manager and works closely with the Accounts Payable team to ensure accurate and timely payments to vendors. This position is ideal for applicants who are highly detailed problem solvers that thrive in a team environment and understand the importance of both internal and external client service. This is a 100% in office position and remote work is not available.
The following set of success factors describe the characteristics of those who are successful in our Firm:
Helpful, Congenial, Personable, Positive
Unpretentious, Approachable, Respectful, Team Oriented
Accountable, Takes Ownership, Corrects Mistakes
Organized, Timely, Confidential, Responsive (within 24 hours)
Duties and Responsibilities:
Process check requests and vendor invoices, in a high volume, fast paced environment
Ensure proper entry and coding into the financial system
Ability to prioritize tasks in a deadline driven industry
Process employee expense reports using the standard procedures
Ability to handle complex coding of invoices: billable, non-billable, multi-locations
Investigate and resolve issues associated with invoice processing
Handle vendor correspondence via phone or email
Work with vendors to resolve past-due invoices, credits and similar matters
File, maintain and distribute accounting records and reports
Prepare batch check runs
IRS T.I.N. matching
Setting up vendors and acquiring W9's
Perform other duties as required to support accounts payable and accounting
Education, Experience, and Skills:
Minimum of 2-4 years' AP experience, legal industry preferred but not required
Previous experience processing accounts payable in a high-volume environment
Track record of impeccable accuracy and a high attention to detail
Excellent communication and interpersonal skills
Microsoft Office, Excel knowledge a plus
Excellent organizational, time management and problem-solving skills
Dedicated to providing superior customer service internal and external
Ability to communicate effectively with attorneys, staff and vendors
Maintain confidentiality and acts with professional discretion
Maintain a calm, courteous and professional demeanor, with a positive attitude
Ability to multi-task, possess an above average level of emotional intelligence
Experience with 1099's preferred
What we offer you
Competitive compensation
Comprehensive benefits package, including medical, dental, and vision
HSA and FSA plans available for employees and dependents
Work-life balance
Generous PTO policy
401K plan including a 3% Employer Safe Harbor contribution
Firm paid life insurance and long-term disability
Employee Assistance Program
Year-end bonuses and referral fee programs
EEO Statement
Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.
$30k-40k yearly est. 3d ago
Contract Accounts Receivable Specialist
Eversheds Sutherland 3.7
Account specialist job in Atlanta, GA
We have an exciting opportunity for a Contract Accounts Receivable Specialist at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals.
The Contract Accounts Receivable Specialist is primarily responsible for processing cash receipts daily to accounts receivable and appropriate general ledger accounts. Frequent communications with members of the firm to provide support for transactional inquiries relating to payments received, and ad hoc reporting as needed.
Responsibilities and Duties:
Accurately identifies and timely enters all current day cash receipts into the accounting system. This includes wires, ACHs, and checks from lockbox.
Efficiently research and resolve payment discrepancies by working closely with the accounting team and other members of the firm.This may include additional explanation or providing supporting documentation.
Validates and processes credit card payments.
Resolves credit balances through reapplication or refund as instructed.
Processes write-offs as instructed with proper approvals.
Provides timekeeper and net investment reports for client audit requests.
Other duties as assigned.
Knowledge, Skills and Abilities:
A Bachelor's degree is preferred in Business Administration, Accounting, Finance or a business related field from an accredited college or university.
Prior accounting in a legal or similarly sized, multi-office professional services organization is preferred. Five years of experience working in Accounts Receivable, preferred.
Must possess discretion in working with confidential data, general ledgers, and chart of accounts.
Excellent computer skills and knowledge of MS Office Suite and Outlook is required.
Knowledge of Aderant or other billing software is highly preferred.
Excellent interpersonal, written and verbal communication skills.
Interacts with personnel in all levels of the organization in a tactful, cooperative and professional manner.
Acts with honesty, integrity, courtesy and respect in all instances.
Possesses and conveys an outstanding client service approach for both external and internal clients.
Recognizes that all Firm personnel are clients and acts accordingly.
Performs responsibilities in accordance with all Firm standards, policies, and procedures.
This is a hybrid role and will require on-site presence 3 days per week.
Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm's offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.
$37k-46k yearly est. 4d ago
Accounts Receivable Specialist - Tempt to Perm
Asmpt SMT Solutions
Account specialist job in Suwanee, GA
ASMPT is a leading global supplier of hardware and software solutions for the manufacture of semiconductors and electronics.
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Accounts Receivable/Collection will fill a key role on the accounting team of our fast paced, dynamic, growing global corporation.
This position will be responsible for the hands-on, detail- oriented support of various aspects of the Accounts Receivable. Reporting to the AR Manager, the Accounts Receivable person will work with invoicing, cash posting, collection and other accounting tasks. Someone that can build relationship with customers and internal departments.
Role is not only for ASMPT SMT USA, but part of a bigger Share Services program, working on other ASMPT affiliates accounts in the US.
Key Responsibilities and Duties / Essential Functions:
Providing customer invoices and account statements.
Performing customer account reconciliations.
Maintaining accounts receivable files and records regarding payments and account status.
Investigating and resolving any irregularities, inquiries or account discrepancies.
Contacting customers to discuss their accounts.
Obtaining information from other departments to ensure records are accurate and complete and that receivable ledgers and journals are up to date.
Share Services role in ASMPT SMT USA, ASMPT Mexico, and ASMPT AEI
Provide accounting support wherever is needed.
Ad hoc reports required by accounting manager.
Qualifications and Skills:
Strong collection experience.
Intermediate MS Excel skills.
Intermediate SAP skills.
Good communication skills, both verbal and written.
Must be detail and deadline oriented with ability to work independently and in a team.
Must be willing to work overtime and weekends as needed.
Fluent in English, both written and spoken.
Education and Experience:
BA/BS in accounting
4-5 years' experience in AR Collection
$33k-43k yearly est. 1d ago
Client Success Specialist
Summit Group 4.4
Account specialist job in Atlanta, GA
The Client Success Specialist is responsible for supporting the Client Success team activities, specifically generating ideas for revenue growth, creating presentations, sourcing and merchandising products. Ideally, the CSS helps the Client Success team grow their business and provide a top-notch client experience.
PRIMARY RESPONSIBILITIES
Collaborate with the Client Success Executive and/or Client Success Director on ways to increase revenue.
Create solutions based on client needs, to include researching product and service information from suppliers, including costs, availability, and delivery schedule for designated accounts.
Follow trends in the marketplace to best develop creative merchandise solutions.
Manage projects within the Client Success team, coordinating multiple stakeholder groups to develop and execute deliverables.
Participate in sales/supplier/client meetings to increase product and solutions knowledge.
Create and design artwork for client orders and develop client proposals and presentations on an as needed basis in Adobe Illustrator and PowerPoint.
Be people-oriented, client-focused, and assertive in developing client and supplier relationships.
Qualifications
SKILLS AND EXPERIENCE
2-3 years of B2B sales, inside sales or sales support experience.
Experience in promotional products, PR, marketing services a plus.
Familiarity with CRM systems such as NetSuite, Salesforce, Zoho etc.
Microsoft Office proficiency required.
Bachelor's degree preferred but applicable experience will be considered.
Summit Competencies:
Communication - listening to others and communicating in an effective manner, organizing and delivering information appropriately.
Creativity - developing fresh ideas that provide solutions to all types of business challenges.
Client-focused - building and maintaining excellent service to internal and external clients, always keeping the customer experience in mind.
Initiative - identifying solutions without being prompted to do so, taking initiative, and moving forward without hesitation.
Results-driven - focusing on results and desired outcomes and how best to achieve them, maintaining a personal sense of ownership and accountability.
Teamwork - promoting cooperation and commitment within a team, to achieve common goals.
Role Competencies:
Problem-solving - applying critical thought and insight to make sense of the issue and recommend a solution that shows excellent analytical and problem-solving skills.
Relationship-building - building constructive working relationships (internal and external) by fostering a high level of acceptance, cooperation, and mutual respect.
Independent Action - taking strong initiative, exercised with an ability to use responsible decision-making and work collaboratively across all functional areas of Summit.
Calm under Pressure - Remaining calm in stressful situations and handling confrontational situations with diplomacy, sound judgement, and professionalism.
Attention to Detail - Managing multiple projects simultaneously, while maintaining superior attention to detail.
$55k-100k yearly est. 10d ago
AdTech Client Specialist
Urban Science 4.6
Account specialist job in Atlanta, GA
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
AdTech team operational and client account support.
Process and analyze usage reports from platform, agency and OEM contracts.
Support the development of a reporting repository for Media Performance projects.
Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels.
Coordinate with internal teams to ensure services are activated and running smoothly.
Act as main point of contact for questions or concerns from active clients and users.
Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research.
Coordinate with internal teams to ensure services are activated and running smoothly.
Qualifications - Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
Data management skills (SQL or Access is nice to have)
Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc.
MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
Experience being a process creator/innovator
Ability to ask relevant, thoughtful questions, take initiative, critical thinker
Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices
Presentation skills: Ability to conduct professional presentations with various levels of leadership
Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space
Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed.
Preferred:
Campaign analytics background
Account management background
Digital automotive marketing experience
Accounting, billing and reporting knowledge
Automotive media, Insertion Order, product/service usage reporting
EDUCATION and/or EXPERIENCE:
Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis.
Minimum of 3 years related work experience required
Digital marketing/agency experience required
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
$57k-79k yearly est. Auto-Apply 48d ago
Endpoint Lifecycle and Asset Specialist
Kennesaw State University 4.3
Account specialist job in Kennesaw, GA
About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!
Location
(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.
Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Job Summary
Responsible for managing the full lifecycle of endpoint devices and audio-visual systems across the university. Ensures accurate IT asset tracking, proactive inventory planning, and timely deployment of technology equipment to support faculty, staff, students, and new hires. Collaborates with IT operations, vendors, and support teams to maintain compliance, optimize asset utilization, and deliver high-quality service experiences.
Responsibilities
KEY RESPONSIBILITIES:
1. Develops and maintains reports on device lifecycle status, out-of-support equipment, and asset compliance
2. Provides leadership with actionable insights using advanced Excel reporting and data analysis
3. Ensure end-of-life processing meets institutional and regulatory requirements
4. Forecasts inventory needs and monitors stock levels to support onboarding and role transitions
5. Tracks equipment orders and deliveries to ensure timely deployment
6. Reviews and approves IT purchase requests for alignment with standards and lifecycle policies
7. Builds vendor relationships to support quoting, ordering, and delivery coordination
8. Leads annual lifecycle replacement planning for faculty, staff, student labs, and executive computing
9. Partners with University Information Technology Service teams to define and maintain endpoint standards and lifecycle governance
10. Coordinates with Field Support and AV/Desktop Engineering teams to ensure proper asset documentation and surplus processing
11. Communicates with stakeholders regarding asset requests, delivery timelines, and lifecycle schedules
12. Supports onboarding processes by ensuring devices are ready for new hires on day one
13. Collaborates on special projects related to provisioning and lifecycle optimization
Required Qualifications
Educational Requirements
High school diploma or equivalent
Other Required Qualifications
Current, valid, and unrestricted driver's license
Required Experience
Three (3) years of related work experience
Preferred Qualifications
Preferred Educational Qualifications
An undergraduate or advanced degree from an accredited institution of higher education in a related field
Preferred Experience
Experience managing IT assets in higher education or large enterprise environments
Background in supply chain, procurement, or lifecycle planning for technology assets
Exposure to ITIL frameworks and asset governance practices
Knowledge, Skills, & Abilities
ABILITIES
Able to handle multiple priorities, tasks, or projects at one time, meeting assigned deadlines in a fast-paced environment
KNOWLEDGE
Familiarity with IT service management (ITSM) and asset tracking systems such as ServiceNow, SCCM, Jamf, or Intune
Effective verbal and written communication across technical and non-technical audiences
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, asset management platforms (e.g., ServiceNow, SCCM, Jamf, Intune))
Proactive problem-solving and independent decision-making
Customer-focused mindset with a commitment to service excellence
Strong phone and e-mail etiquette
SKILLS
Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, time management, project management, and presentation skills
Strong analytical skills with the ability to interpret and communicate data trends
Strong attention to detail and follow-up skills
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at **************************************************************************
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************
Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.
For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, ****************.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
Background Check
* Standard Enhanced
* MVR
* 9 Panel Lab Drug Test
Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
*****************************************************************************************
$56k-71k yearly est. Easy Apply 50d ago
Client Success Renewals Specialist
Norstella
Account specialist job in Atlanta, GA
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 29d ago
Client Specialist
Barry's 3.7
Account specialist job in Atlanta, GA
About the Role
Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar.
What You'll Do
Front Desk Responsibilities:
Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service
Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand
Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time
Assist clients, building individual connections, and providing direction with any questions or concerns
Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner
Deliver first class client experience at all times
Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed
Guide clients with regards to the latest studio promotions, membership discounts and/or special events
Maintain product knowledge for all studio retail operations
Participate in all relevant training and development programs and meetings as directed by Operations leaders
Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements
Fuel Bar Responsibilities:
Deliver quality protein smoothies and customer service in the Fuel Bar
Handle pre-orders and orders on the spot, custom to each client's needs
Assist clients with questions and product selection
Complete client's orders in a timely manner utilizing a POS transaction
Maintain fuel bar department areas clean and sanitized
Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations
Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy
Prepare various fuel bar goods following company recipes
Facility Maintenance:
Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors
Support in cleaning and maintaining of locker rooms to brand standard as directed
Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas
Conduct small studio repairs when appropriate
Laundry services, including collecting, washing, and folding towels
Adhere to daily and weekly cleaning and maintenance checklists
Customer Service:
Ensure all existing and new clients are provided with the highest level of hospitality
Maintain client database and utilize information to increase client contact
Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools
Qualifications
Strong hospitality skills and alignment with Barry's Mission, Vision and Values.
Ability to work either a full-time or part-time schedule
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Friendly, outgoing personality and enjoy social interaction
Exhibits enthusiasm for the studio and for the job
Must be a patient, courteous listener, able to show empathy
Responding to clients request with a can-do attitude
Cooperative manner with a focus on team culture.
Ability to prioritize and work within a fast-paced environment
Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment
Have an eye for detail and care for the studio's appearance and cleanliness
Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness
Maintain a professional appearance and behavior
Demonstrate excellent communication skills
Candidates must be at least 18 years or older to apply
$46k-87k yearly est. 43d ago
Client Experience Specialist - Atlanta, GA
Savant Wealth Management
Account specialist job in Atlanta, GA
The steady presence that keeps the office running-and clients feeling cared for. The Client Experience Specialist is often the first person clients see, the first voice they hear, and the person quietly making sure everything is ready before the day begins. This role plays an important part in how Savant shows up for clients and for each other. If you're someone who notices details, enjoys helping people, and takes pride in creating an organized, welcoming environment, this role will feel meaningful. It's a great fit for someone who likes variety, works well with others, and understands that great client experience is built through a hundred small, thoughtful actions. What you'll be responsible for: You'll work closely with the Client Services Team to support the office, prepare for client meetings, and keep daily workflows moving smoothly. Your work will include a mix of client-facing, administrative, and behind-the-scenes responsibilities, such as: Supporting the front desk and office
Serving as backup for reception and other Client Experience Specialists
Greeting clients and visitors and helping them feel comfortable from the moment they arrive
Answering and directing incoming phone calls professionally
Making sure conference rooms, common spaces, and the lobby are clean, organized, and client-ready
Opening and closing office procedures, including phones and secure document handling
Preparing for client meetings
Assembling annual review and client meeting packets
Assisting with beneficiary form updates and related documentation
Scheduling and coordinating meetings at the request of Client Services Associates or regional leadership
Managing client records and documents
Scanning and digitizing client documents with accuracy and care, following compliance standards
Supporting document-related projects tied to firm growth and acquisitions
Assisting with quality control and organization of electronic client records
Supporting systems and daily workflows
Helping administer the MySavant client portal and troubleshooting basic issues
Creating and maintaining the office master calendar and confirming next-day appointments
Processing incoming checks across custodians and reviewing deposits for accuracy
Maintaining accurate client information in Salesforce and related systems
General administrative and team support
Preparing, printing, binding, and mailing client and team materials
Processing client gift requests
Managing mail, shipping, and office supply inventory
Supporting local client and team events, including planning and setup
Assisting with Zoom meeting setup and troubleshooting
Coordinating with building management and vendors as needed
Stepping in to support teammates and special projects when needed
No two days are exactly the same, and teamwork is essential. When things get busy, everyone helps.
A couple things to note about our Client Experience Specialist:
This position is based in our Atlanta, GA office at 400 Northridge Road, Atlanta, GA 30350
This position is a fully in-person position, working Monday - Friday, 8:00AM - 5:00PM. Because of this, you must have reliable transportation and live within 50 minutes of our office.
This is a full-time position, with a minimum expected hour amount of 40 hours per week.
Qualifications
What we're looking for: We're looking for someone who is reliable, detail-oriented, and genuinely enjoys supporting others.
High school diploma or equivalent
2-3 years of experience in an administrative or office support role; financial services experience is a plus
Comfort using Microsoft Word, Excel, Outlook, CRM systems, and basic office technology
Strong organizational skills and attention to detail
Clear, professional communication skills
A client-first mindset and respect for confidentiality
A collaborative, team-oriented approach to work
Why this role matters: The Client Experience Specialist helps create the environment where great client relationships can thrive. When this role is done well, clients feel welcomed, advisors feel supported, and the office runs smoothly. It's steady, meaningful work-and it makes a real difference every day. Why Join Us? For nearly 40 years, Savant Wealth Management has served as a trusted advisor to established individuals, families, and businesses seeking clarity and confidence in their financial lives. Our name, rooted in the Latin word
sapere
-“to be wise”-reflects our commitment to evidence-based investing and the power of decision-making based on deep knowledge. We are a fee-only, independent, fiduciary wealth management firm providing comprehensive guidance on investments, financial planning, tax and business consulting, estate planning, trust services, and family office support. At the heart of our firm is a culture of lifelong learning-one that values curiosity, continuous improvement, and helps clients pursue their ideal future with purpose and discipline.
Our Vision:
Transform personal and financial dreams into goals and goals into reality.
Our Mission:
To build one million ideal futures for our clients, our team, and the communities we serve.
Our Values:
Excellence, Integrity, Lifelong Learning, Respect, Growth, Servant Leadership
The Perks: At Savant, we are committed to supporting our employees as well as investing in their well-being and growth. We take a market-based approach to compensation. The expected base salary range for this role nationally is $46,000 - $60,000. However, final base pay will be carefully determined based on several factors, including responsibilities, skills, relevant experience, geographic location, and market conditions. Additionally, this role may be eligible for other forms of compensation and benefits. We also offer a benefits package designed to enhance both your personal and professional life. Below is an overview of our total rewards offering. The benefits available for this role can be discussed in detail during the hiring process.
Benefit Eligibility on Day One: Enjoy immediate access to a robust benefits package starting on your first day of employment.
Choice of Medical Plans: Select from two medical plans tailored to fit your needs.
Health & Wellness Accounts: Opt for a Health Savings Account (HSA) or Flexible Spending Account (FSA) to manage your healthcare expenses.
Flexible Dental Coverage: Choose between two dental plan options for optimal oral health.
Vision Insurance: Keep your eyes healthy with our vision insurance plan.
Company-Paid Life & AD&D Insurance: Feel secure with fully covered basic life insurance and accidental death & dismemberment benefits.
Company-Paid Disability Coverage: Rest easy knowing you're covered with both short-term and long-term disability plans.
401(k) with Company Match: Invest in your future with both Roth and Traditional 401(k) plans, featuring a per pay period company match.
Generous Paid Time Off: Benefit from PTO that increases with your years of service, at least 11 paid holidays each year, a paid day each year for your Savantiversary, and enjoy shorter work weeks with our Summer Hours.
Additional Leave and Time Off Benefits: Personal leave, parental leave, professional development paid time, and bereavement pay are just a few examples of how you will be supported with time off and other benefits during life's most critical moments.
Dress Code: Enjoy a “Dress for Your Day” approach to your style. We offer wardrobe flexibility based on office culture, client expectations, and your daily schedule.
Employee Recognition: Enjoy monetary awards through our recognition program.
Team Incentive Plans: Participate in our team incentive plan for additional earning opportunities.
Employee Assistance Program: Access support through our Employee Assistance Program whenever you need it.
Exclusive Discounts: Take advantage of various discount programs for additional savings.
Wellness Reimbursements: Get reimbursed for gym memberships and other wellness programs to stay fit and healthy.
Additional Perks: Get reimbursed for your warehouse club memberships and receive an allowance for Savant Swag.
Take your career to new heights, apply today! All applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. We are not accepting unsolicited resumes from agencies and/or search firms for this job posting.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the incumbent in this position. Any combination of equivalent education and work experience will be considered.
Savant Capital LLC, is an Equal Opportunity Employer.
$46k-60k yearly 10d ago
Client Experience Specialist
Home Probe, Inc.
Account specialist job in Decatur, GA
Now is an exciting time to work and grow with the team at Home-Probe - join a company with a long track record of success and big growth plans!
You'll be building and expanding our relationships as you consult with home buyers, sellers, and real estate agents who call or email our office to inquire about our home inspection process and services. You'll educate them on the Home-Probe inspection experience, get them scheduled, and provide gold standard administrative support to our inspectors in the field.
Best of all, you'll leave everyday knowing you made a difference by creating an exceptional experience for everyone interacting with the company.
Who is Home-Probe?
Our team has fun working hard and prides itself on collaboration. Home-Probe's core mission is to create better careers. We do that by setting the gold standard in the home inspection experience as the “best inspection company in the world.”
Our folks put family first. We have to go to work and we do what we do for our families. We do it better than anyone else for their families.
Each person here has a “do it takes” work ethic, and we always do the right thing. We are all hungry for growth and our huge success comes from being remarkable every day.
What makes you a great fit?
We're looking for a person who is much like our company, has a track record of success in a B2B or real estate setting and a hunger for growth. The ideal candidate is:
Computer savvy including Microsoft Office proficiency
Conversational and engaging by phone, text and email
Closer in consultive sales (inbound calls)
Flexible and likes a fast-paced business
Reliable and committed to the team
Innovative with ideas to better our client experience
Competitive and results-oriented
Someone who sees the glass half full.
If you find satisfaction in being the one who aligns the stars and makes the magic happen, you'll soon be raving about your success with Home-Probe.
Must be mature and domestically secure. Ability to commute reliably to office location and work well in a smoke-free, professional environment is paramount.
When will you work?
Monday through Friday with some flexibility for occasional weekend shifts. Full time position (40 hours per week).
Where will you work?
Our office is in the heart of vibrant downtown Decatur and was recently renovated. This position reports to the office.
What's in it for you?
You'll work for a company that fosters innovation and encourages professional development. Some of the perks of joining our team include:
Competitive annual salary
Health insurance with generous company contributions
Retirement plan with match
PTO
Paid holidays
Paid parking
$35k-60k yearly est. Auto-Apply 60d+ ago
Senior Accounts Payable Specialist
Aircond Corporation
Account specialist job in Atlanta, GA
About Us
We offer comprehensive HVAC, building automation system, facilities, and energy solutions. From design to delivery, our solutions are tailored to the specific needs of high-profile organizations in commercial buildings, data centers, industrial facilities, and other mission critical sites.
Job Summary
Company Overview
EMCOR Services Aircond, a wholly owned subsidiary of EMCOR Group, Inc., is the Southeast's largest provider of commercial and industrial heating, ventilating, and air-conditioning (HVAC) services. For over 85 years, Aircond has delivered comprehensive HVAC solutions to businesses, deploying expert field technicians for maintenance, repairs, and energy-efficient system replacements. Guided by three generations of family leadership and backed by the strength of EMCOR Group, Inc., a Fortune 500 company, Aircond combines deep industry expertise with a commitment to innovation and reliability. Today, we serve single and multi-site clients with a full spectrum of facility services, ranging from HVAC service to complete operations and maintenance solutions. Learn more at ****************
Job Title: Senior Accounts Payable Specialist
Position Summary:
The Senior Accounts Payable Specialist plays a key role in ensuring the accurate and timely processing of vendor, subcontractor, and employee-related payments. This position is responsible for high-volume data entry, invoice reconciliation, vendor communication, and compliance with internal financial controls. The ideal candidate is detail-oriented, organized, and proactive in resolving discrepancies, supporting both Finance and Operations teams. This position also contributes to tax reporting, rebate tracking, and system data integrity, requiring effective communication skills and the ability to manage multiple priorities in a fast-paced environment. This role reports to the Accounting Manager and is located in Smyrna, GA.
Essential Duties and Responsibilities include but are not limited to the following:
Invoice Processing & Data Entry
Accurately enter vendor and subcontractor invoices for payment, ensuring compliance with company policies and procedures while maximizing available discounts.
Process a high volume of P-Card transactions, ensuring accurate job, project, and general expense coding.
Enter and process routine General & Administrative (G&A) invoices and check requests.
P-Card & Expense Management
Coordinate with P-Card holders (technicians, managers, etc.) to collect and verify receipts.
Process and pay employee expense reports weekly; resolve discrepancies in collaboration with employees.
Vendor Relations & Reconciliation
Respond to vendor inquiries promptly to ensure timely issue resolution.
Reconcile vendor statements monthly to maintain accurate accounts.
Lead and coordinate new vendor setup, ensuring all required documentation (e.g., W-9s) is collected and filed.
Reporting & Compliance
Assist in preparing periodic activity and exception reports.
Research and reconcile vendor and subcontractor account statements to ensure accurate job/project cost recognition.
Support end-of-month reconciliation of the AP Aged Trial Balance to the General Ledger.
Documentation & Filing
File, upload, and index all accounts payable-related documentation in accordance with company standards.
Payment Processing
Lead and coordinate weekly check runs for vendors, subcontractors, and routine business expenses.
Manage vendor requests for sales tax exemption documentation.
Tax & Rebate Support
Assist with preparation and filing of annual 1099 tax forms.
Support the Quarterly National Purchasing Rebate program by collecting and reporting accurate data.
System & Team Support
Provide invoice and vendor-level data support to Finance and Operations teams using COINS.
Demonstrate flexibility to work outside normal business hours or on weekends as needed.
Occasional travel may be required.
Qualifications:
High school diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, or related field preferred.
A minimum of 10 years of progressive accounts payable experience, including experience with high-volume invoice processing and vendor management. Prior experience in a senior or lead AP role, or a similar role, is strongly preferred.
Proficiency in accounting software (e.g., COINS or similar ERP system).
Strong working knowledge of Microsoft Excel (e.g., pivot tables, VLOOKUPs) and other Microsoft Office applications.
Familiarity with electronic payment systems, P-Card programs, and 1099 reporting requirements.
Self-starter, who takes initiative necessary.
Strong attention to detail and accuracy in data entry and reconciliation.
Ability to analyze and resolve discrepancies independently.
Excellent organizational and time management skills; able to manage multiple priorities and meet deadlines.
Strong written and verbal communication skills.
Ability to work collaboratively with internal teams (Finance, Operations, Procurement) and external vendors.
Customer service mindset with a proactive approach to problem-solving.
Ability to maintain confidentiality and handle sensitive financial information.
Commitment to continuous improvement.
Flexibility to work outside normal business hours and occasional travel, as needed.
Why Join Us?
At EMCOR Services Aircond, you'll be part of a team that values integrity, safety, empowerment, teamwork, and continuous improvement. We offer careers where
good work
is valued, respected, and rewarded and you will have the ability to make a meaningful impact in a growing organization.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee frequently is required to sit and use hands to operate computer keyboard and telephone. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
WORK ENVIRONMENT:
This position works in a typical office environment. The noise level in the work environment is usually moderate.
We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#aircond
#LI-Onsite
#LI-NS1
Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.
$48k-70k yearly est. Auto-Apply 60d+ ago
Medical Billing Manager
Med-Hire 3.4
Account specialist job in Atlanta, GA
Mid-size Medical practice looking for a Billing Administrator. The candidate will be responsible for the operational and financial standards of the practice's billing department. They will be responsible for Implementing and maintaining the day-to-day functions of the billing department.
This position is highly visible and requires a strong leader with the ability to prioritize, plan, and direct the department.
• Oversee and streamline billing and collections processes
• Plan and implement quality assurance for all billing processes
• Personal development; staff meetings
• Field Operators' problem escalation and customer service
• Reporting to management
• Analysis and tracking of procedures/codes performed
• PQRS and Meaningful Use tracking and reporting
• ICD-10 preparation and training
• Support and guidance for Insurance verification and Medical Record departments
Qualifications
Qualifications included: • Previous experience with NextGen Practice Management software • Excellent Excel skills • EMR experience a plus • Must function independently, have flexibility, personal integrity and the ability to work effectively with patients, personnel and support agencies • Proven ability to perform strategic planning and priority setting for billing group • Proven track record for improving process efficiencies and solving problems • Strong leadership skills with and ability to motivate direct reports • Detailed oriented with a strong billing background • Excellent communication skills • Excellent analytical and problem solving skills • Ability to manage multiple projects concurrently
Additional Information
All your information will be kept confidential according to EEO guidelines.
For additional information, visit our website at **************************
$42k-67k yearly est. 1d ago
Phlebotomist Specialist-Client Office
Labcorp 4.5
Account specialist job in Kennesaw, GA
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.
* QUARTERLY INCENTIVE BONUS PROGRAM
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Work Schedule:
Monday-Friday 8:00am-5:00pm with 1-hour lunch break
The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management.
Work Location: Kennesaw, GA
This position does not require you to be fully vaccinated against COVID-19.
Job Responsibilities:
Perform blood collections by venipuncture and capillary techniques for all age groups.
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner.
Process billing information and collect payments when required.
Prepare all collected specimens for testing and analysis.
Maintain patient and specimen information logs.
Provide superior customer service to all patients.
Administrative and clerical duties as necessary
Assembling equipment such as: tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures,
Performing other responsibilities as required, Work with and draw from a wide range patient cases in a confident manner,
Maintaining safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations,
Verifying or recording identity of patient or donor and converses with patient or donor.
Maintaining Refrigerator and Freezer temperatures.
Maintain a safe, secure, and healthy work environment,
Comply with legal Phlebotomy regulations, Handle urine analysis, blood testing, Perform a variety of routine blood drawing procedures.
Travel to additional sites when needed.
Job Requirements:
High school diploma or equivalent
Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required (1-3 year hospital experience preferred) (1-3 years phlebotomy & processing preferred)
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation required
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$34k-51k yearly est. Auto-Apply 8d ago
Correspondent Account Services Specialist
South State Bank
Account specialist job in Atlanta, GA
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
SUMMARY/OBJECTIVES
It is the responsibility of the Correspondent Account Services Specialist to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. This position is responsible for, but not limited to, all Account Services functions including opening accounts and establishing new services for customers. Support Business Development Team and all Correspondent Division Departments with questions and status updates related to paperwork, services, and accounts. Develop and maintain relationships with customers as well as other Correspondent Division departments, the Federal Reserve Banks, and other service providers as appropriate.
ESSENTIAL FUNCTIONS
Account Services Functions:
* Handle all aspects of opening, closing and modifying accounts in the core system
* Open, close and modify Line of Credits in core system
* Coordination of all Division paperwork and agreements
* Prepare customer welcome packages including instructional documents
Customer Support:
* Handle Converge (online banking product) support calls including helping customers install system software and set up users
* Record customer calls in CRM system as needed
* Perform fast and accurate research for customer banks
Backup for Transaction Processing:
* Handle processing activities for ACH, Coin & Currency Orders and Large Dollar Return Item Notifications
* Ensure all transactions are balanced and processing deadlines are met
General Responsibilities:
* Scan and file customer and internal documents daily
* Deliver exceptional customer service and Converge support to all internal and external customers
* Develop and maintain an understanding of all Correspondent Division and FRB banking operations, as well as a basic understanding of other Division services
* Support department objectives and goals
* Generate ideas to enhance/improve current processes related to job functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPETENCIES
* Ability to manage multiple requests simultaneously and work with other team members to ensure that daily responsibilities are handled timely
* Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department
* Ability to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank
* Must have good knowledge of business English, including spelling and punctuation when writing
* Must possess basic English language skills to speak clearly and effectively with coworkers and customers
* Must be well-organized, accurate, and attentive to detail
* Must be cooperative and willing to assist coworkers and customers on a regular basis
* Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others
* Must possess excellent multi-tasking skills and be able to function well under pressure
* Must be able to remain composed under pressure and respond to customer and coworker concerns regularly
* Must have a keen eye for detail and follow instructions to the letter
* Must be patient and willing to help others in solving problems while always maintaining a positive attitude
Qualifications, Education, and Certification Requirements
* Education: Minimum high school diploma or general education degree (GED)
* Experience: One to three years in customer service/administration work and related experience and/or training
* Certifications/Specific Knowledge: None
TRAINING REQUIREMENTS/CLASSES
Required annual compliance training; New Employee Orientation
PHYSICAL DEMANDS
Must be able to effectively access and interpret information on computer screens, documents, and reports. This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk.
WORK ENVIRONMENT
This position is located in a cubicle environment that may be loud throughout the day. The position is located inside a cooled and heated facility with ability to go to a break room or rest room during breaks.
Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Requirements are subject to change, as new systems and technology is delivered.
TRAVEL
Travel may be required to attend meetings, conferences or training as needed.
Work Location: 400 Interstate N Parkway, Ste 1200 Atlanta, Georgia 30339
Equal Opportunity Employer, including disabled/veterans.
$25k-37k yearly est. 15d ago
Correspondent Account Services Specialist
Southstate Bank, National Association
Account specialist job in Atlanta, GA
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
SUMMARY/OBJECTIVES
It is the responsibility of the Correspondent Account Services Specialist to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. This position is responsible for, but not limited to, all Account Services functions including opening accounts and establishing new services for customers. Support Business Development Team and all Correspondent Division Departments with questions and status updates related to paperwork, services, and accounts. Develop and maintain relationships with customers as well as other Correspondent Division departments, the Federal Reserve Banks, and other service providers as appropriate.
ESSENTIAL FUNCTIONS
Account Services Functions:
Handle all aspects of opening, closing and modifying accounts in the core system
Open, close and modify Line of Credits in core system
Coordination of all Division paperwork and agreements
Prepare customer welcome packages including instructional documents
Customer Support:
Handle Converge (online banking product) support calls including helping customers install system software and set up users
Record customer calls in CRM system as needed
Perform fast and accurate research for customer banks
Backup for Transaction Processing:
Handle processing activities for ACH, Coin & Currency Orders and Large Dollar Return Item Notifications
Ensure all transactions are balanced and processing deadlines are met
General Responsibilities:
Scan and file customer and internal documents daily
Deliver exceptional customer service and Converge support to all internal and external customers
Develop and maintain an understanding of all Correspondent Division and FRB banking operations, as well as a basic understanding of other Division services
Support department objectives and goals
Generate ideas to enhance/improve current processes related to job functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPETENCIES
Ability to manage multiple requests simultaneously and work with other team members to ensure that daily responsibilities are handled timely
Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department
Ability to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank
Must have good knowledge of business English, including spelling and punctuation when writing
Must possess basic English language skills to speak clearly and effectively with coworkers and customers
Must be well-organized, accurate, and attentive to detail
Must be cooperative and willing to assist coworkers and customers on a regular basis
Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others
Must possess excellent multi-tasking skills and be able to function well under pressure
Must be able to remain composed under pressure and respond to customer and coworker concerns regularly
Must have a keen eye for detail and follow instructions to the letter
Must be patient and willing to help others in solving problems while always maintaining a positive attitude
Qualifications, Education, and Certification Requirements
Education: Minimum high school diploma or general education degree (GED)
Experience: One to three years in customer service/administration work and related experience and/or training
Certifications/Specific Knowledge: None
TRAINING REQUIREMENTS/CLASSES
Required annual compliance training; New Employee Orientation
PHYSICAL DEMANDS
Must be able to effectively access and interpret information on computer screens, documents, and reports. This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk.
WORK ENVIRONMENT
This position is located in a cubicle environment that may be loud throughout the day. The position is located inside a cooled and heated facility with ability to go to a break room or rest room during breaks.
Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Requirements are subject to change, as new systems and technology is delivered.
TRAVEL
Travel may be required to attend meetings, conferences or training as needed.
Work Location: 400 Interstate N Parkway, Ste 1200 Atlanta, Georgia 30339
Equal Opportunity Employer, including disabled/veterans.
$25k-37k yearly est. Auto-Apply 16d ago
Strategic Account Service Specialist
Dover Food Retail
Account specialist job in Atlanta, GA
Our Story:
Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and l
eading our industry by Innovating What's Next in glass doors and intelligent merchandising technologies that keep food safe
under brands such as HillPhoenix and Anthony.
DFR is part of the Climate and Sustainability Technologies segment of the Dover Corporation (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.
DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.
Job Title: Strategic Account Service Specialist
Location: Remote
What we are looking for:
The Strategic Account Service Specialist represents both Anthony and Hillphoenix brands (Dover Food Retail - DFR), creating and maintaining relationships with our customers, dealers, and regional contractors. This position serves as the primary point of contact and service manager for assigned customers and/or initiatives. The leader in this role is responsible for overseeing, managing, & driving exceptional customer outcomes related to after-sales support for assigned customers. The successful candidate will possess deep commercial refrigeration expertise, project management skills, and the ability to lead & drive results in a highly matrixed organization. This is a key role in gathering information in the field to ensure rapid and complete resolution to quality issues and help identify potential design changes. This role will work closely with multiple functions in ensuring that we deliver after-sales support with a consistent focus on exceeding our customers' expectations.
What you will be responsible for in this role:
Serve as primary point of contact for assigned customers to communicate to manage communication between the field, the internal team(s) & sales team (s).
Utilize knowledge of refrigeration, mechanical, hydronic, and electrical machinery to make independent decisions about repairs, modifications, or updates to DFR equipment, by giving direction to the end user or contractor
Work with contractors and dealers on installation and maintenance of equipment; identifying broad training opportunities and relaying back to training department
Ensure DFR quality standards are being met through Customer visits and follow-ups
Works with product management, engineering, and quality to define proper maintenance schedules for DFR equipment for inclusion in technical and installation manuals
Oversee new equipment start-ups as needed to ensure successful installation and operation, especially with new products
Serves as subject matter expert for assigned customers & manages communication between the field, the internal team(s), field sales distributors and end-users.
Systematically diagnoses field issues, creating thorough field reports that include the process used to diagnose, the measurements and observations collected, and finally developing a robust conclusion with recommendations on actions to resolve; this includes scheduling and coordinating work with 3rd party service providers.
Oversees contractor engagement for assigned customers
Identify quality and performance trends and report to the appropriate organization to assure root cause problem resolutions
Develop, manage and drive critical customer KPIs as well as internal metrics
Minimum 80% travelling requirements with occasional weekend travel when necessary
What are the basic qualifications?
High School diploma/GED with ten (10) or more years of HVAC or Refrigeration experience and or (8) years in the Commercial refrigeration industry.
What are the preferred qualifications?
EPA Certification
Co2 Transcritical
Co2 Cascade
Secondary Glycol
HFC Single Units
HFC Parallel systems
BMS System - Danfoss, CPC, Carel, Copeland, Micro Thermo etc
Prior experience managing projects in an OEM service environment
Prior experience in managing projects with heavy Engineering and / or Quality participation
Superior interpersonal and communication skills
Strong communication skills. Strong MS tools skills (Word, Excel, Powerpoint etc)
To be a great fit for the role:
Ability to read, interpret & communicate documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence for various equipment support roles to obtain resolve and improve the quality of our equipment to our end user.
Ability to speak effectively before groups of 4-50 customers or employees of organization.
Ability to calculate figures and amounts such as, proportions, percentages, area, circumference, and volume.
Ability to work independently with or without direct daily supervision
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form with being able to effectively communicate to colleagues, contractor, end user and or a 3rd party when required
Comfortable / effective with managing multiple projects
Skilled in using technology / scalable methods in collecting, summarizing, and reporting information
3+ years-experience setting up and using project management tools (MS Projects, Excel smartsheet, etc.)
How We Define Our Values and Why You Should Join Our Team:
The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It's our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.
These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It's our unwavering commitment to maintaining our values that defines who we are as a Company.
Collaborative Entrepreneurial Spirit
Winning Through Customers
Respects and Values People
Expectations for Results
High Ethical Standards, Openness, and Trust
What's in it for you?
Medical, Dental, and Vision
401k Retirement Plan
Flexible Spending
Paid Holidays
#LI-CW2
#LI-Remote
Work Arrangement : Remote
Pay Range: $69,000.00 - $124,000.00
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
Benefits: Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact *********************** for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at ************************************** To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.
Job Function : None
$25k-37k yearly est. 31d ago
Client Success Specialist
Medlytix
Account specialist job in Roswell, GA
Job Description
The Client Success Specialist will play key role in supporting the Client Service Managers and own clients independently. This role requires timely resolution of client and internal inquiries, supports onboarding initiatives, troubleshoots data and system issues, and delivers strong customer experience.
Responsibilities:
Client Management
Manage portfolio of clients, ensuring regular communication via email, phone, and meetings that align with the clients' needs.
Collaborate with Client Success Managers and internal teams to address client requests and concerns.
Understand how the Medlytix products' capabilities translate into customer value to identify gaps or improvement opportunities and communicate these to the relevant group.
Own the business metrics (Bill Rate, Conversion Rate) for each Medlytix product within the assigned portfolio of assigned clients.
Support & Issue Resolution
Serve as the primary point of contact for client inquiries, issues, and reporting for the assigned portfolio of clients.
Review daily/weekly performance dashboards, take ownership of understanding anomalies and initiate appropriate actions to address them for the assigned portfolio of clients.
Troubleshoot, communicate and resolve issues timely, ensuring all reported issues are documented using internal tools.
Monitor file processing, data loads, and system performance for accuracy and timeliness.
Communicate complex issues to the Client Success Manager or VP and escalate to the appropriate internal team as necessary.
Client Documentation & Reporting
Create and maintain comprehensive internal documentation for all client interactions, issues, and resolutions within CRM/ticketing systems.
Keep clients and the applicable internal teams informed of issue resolution by providing regular updates, estimated resolution times, and follow-up communications. Prepare and deliver monthly standardized client reports.
Assist in the testing, validation, and implementation of new releases and product enhancements.
Collaboration & Continuous Improvement
Provide clear, complete, and accurate information when handing off work or gathered details to support the Client Success Manager.
Support the VP of Client Services in partnering with Sales, Product, and Engineering teams on client initiatives, pilot programs, and product enhancements
Identify and recommend process improvements to enhance both the client's experience and internal efficiency
Support new client onboarding by coordinating setup activities and ensuring system configuration is correct.
Escalate operational issues to Client Success Manager.
Requirements:
Bachelor's degree in business, Healthcare Administration, Information Systems, Data Analytics, or related field OR equivalent experience.
4+ years of experience in client support, operations, revenue cycle, healthcare analytics, or SaaS customer service.
Strong analytical and problem-solving skills, with the ability to interpret and troubleshoot data.
Excellent communication and customer service skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Proficiency with MS Office, SQL, and JIRA.
How much does an account specialist earn in Atlanta, GA?
The average account specialist in Atlanta, GA earns between $27,000 and $62,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in Atlanta, GA
$41,000
What are the biggest employers of Account Specialists in Atlanta, GA?
The biggest employers of Account Specialists in Atlanta, GA are: