Tax Resolution Specialist
Account Specialist Job In Atlanta, GA
Are you ready to join an established tax law firm and contribute your tax resolution skills to grateful taxpayers?
Do you get satisfaction from helping people resolve issues and communicating successful results?
Are you an excellent communicator who thrives in fast-paced environments with time-sensitive project deadlines?
Are you an analytical thinker with strong attention to detail and a hands-on, self-reliant approach?
Are you excited about working with an accountable team that is also enjoyable to be around?
Are you efficient with your time and a master of tracking and documenting all of your billable activities?
Position Summary
The Tax Resolution Specialist (Enrolled Agent or CPA) handles all aspects of a client's case (tax court excluded). They communicate directly with the client, working the case from start through closure. The Enrolled Agent or CPA receives support from the Firm's senior attorneys in connection with the Firm's tax controversy practice on both the federal and state levels, including matters related to examination, appeals, voluntary disclosures, offshore asset compliance, and collection alternatives (negotiating installment agreements, currently not collectible, and offers in compromise).
What we offer
Excellent work-life balance
A firm that supports philanthropy with monthly contributions selected by its employees
On-the-job mentoring by CPAs, senior attorneys, and partners
Generous benefits package, including:
Competitive base compensation ($80,000 to $100,000 annual base salary)
Opportunity to make additional compensation by exceeding billable hour requirements
Paid time off
Employer-provided health insurance
Dental and vision insurance are available
Paid group disability and life insurance policy
Up to 4% 401K match
An annual retirement contribution from the firm's profit-sharing plan
Paid parking or monthly MARTA fare
Compensation:
$80,000 - $100,000 yearly
Responsibilities:
Provide input and feedback to maintain an excellent client experience
Communicate effectively with clients and other counsel
Work efficiently under the supervision of senior attorneys
Interact attentively with representatives from the Internal Revenue Service (IRS) and state agencies
Review, edit, and analyze client financial reports Handle case evaluation, risk assessment, and counseling on various complicated tax problems
Accurately track time spent on each case
Enrolled Agent or CPA minimum 1650 billable hour requirement annually
Manage workflow, complete tasks daily, and ensure deadlines are satisfied and work is completed correctly
Manage paralegals assigned to your cases
Delegate tasks to support staff
Prepare correspondence and legal documents for the IRS and Georgia Department of Revenue
Qualifications:
Enrolled Agent or CPA certification is required
1 to 5 years of enrolled agent experience
Proficiency in Adobe and MS Office with expertise in Microsoft Word and Excel
Competency in solving unique problems
Detail-oriented and comfortable working in a fast-paced office environment
Exceptional written and verbal communication skills
Superior organization skills and dedication to completing projects on time
Ability to work effectively, efficiently, and collaboratively with other team members
Strive for personal improvement and a willingness to accept constructive criticism
Adhere to the firm's Core Values
About Company
An established tax law firm located in Midtown Atlanta, we were recognized as the 4th fastest-growing law firm in the U.S. in 2020, according to the Law Firm 500! We zealously advocate for clients against the IRS, Georgia Department of Revenue, and other state revenue agencies.
We value integrity and teamwork. While we have uncompromising standards of care and conduct, we love to have fun and reward our team.
#WHLAW2
Compensation details: 80000-100000 Yearly Salary
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Customer Experience Specialist
Account Specialist Job 23 miles from Atlanta
Chicago, IL or Alpharetta, GA Hybrid (2-3 days/week on site)
1 Year Contract to Possible Hire
Business Hours: 8am to 5pm (some rotational after hours and remote weekend work)
Required Skills & Experience:
•Bachelor's degree in business or computer science and/or the equivalent
• Minimum of three years providing written customer facing communications
• Minimum of three years in technology and/or IT customer support position
• Minimum of three years' experience utilizing the Microsoft office suite, inclusive of Excel, PowerPoint, Access, Word and Outlook
• Experience in using the following the following tools is strongly preferred (SharePoint, Splunk, Salesforce, CRM reporting tools)
• The role requires a strong analytical acumen and solution orientation to understand the nuances of complex application, systems, and architecture designs
• Excellent communication and interpersonal skills with a focus on written and verbal communication skills with internal and external stakeholders.
• Available for afterhours / on-call support and occasional overnight travel (3-5 times per year)
• Ability to multi-task in a priority changing environment
• Experienced in developing presentations and presenting to medium sized audiences.
• Must be client focused, proactive and thorough in resolving issues
• Must have experience in multi-tasking and prioritizing job responsibilities
• Ability to thrive and stay organized in a growing, high-energy, and fast-paced environment.
• Must be reliable, self-motivated and able to work independently
• Must be energetic and work with a positive attitude
• Voice of the customer:
Contributes to team initiatives ensuring the new solution is designed with the customers' needs in mind
Anticipates customer issues and questions.
Takes action to prevent customer-impacting occurrences
Job Description:
The Consultant helps to maintain and enhance the customer experience by:
• Creating Root Cause Analysis documents
• Calculating service levels and creating monthly customer metric summaries
• Providing relationship manager support for top clients
• Meeting with clients (as needed) to support any of the above.
In addition, we are looking for team members to contribute to program improvements and form strong collaborative relationships with Sales, Product, Legal, Compliance, and other key teams.
Basic Accountability Statement
The Consultant role is an advanced position which has the following behaviors and responsibilities:
• Accountable for own responsibilities and workload
• Strong organization and prioritization capabilities
• Creates formal customer facing communications summarizing technical events
• Works with Legal and TransUnion technical teams to finalize formal communications
• Distributes communications to Transunion sales and customer contacts
• Provides intra-incident communications to TransUnion customer base providing status of an on-going event
• Communicates complex technical events in a high level customer appropriate manner
• Joins and gathers pertinent details from technical bridge calls / problem review meetings
• Responds in timely manner to support related inquiries
• Provides 24x7 on-call support (as part of a larger on-call rotation)
• Creates customer facing reports summarizing customer processing statistics, system availability, and listing recent events that impacted availability
• Informs customers of impactful IT events and maintains updates through resolution
• Attends customer facing touchpoint meetings to review recent support incidents (including root cause), service level / metric reports, and other items supported by this team
Duties and Responsibilities
Communication: Communicates at an advanced level in both written and verbal communications. Adapts communication style based on the audience. Has a high degree of emotional intelligence that enables clear and collaborative communication across a variety of situations.
Engagement Management: Proactively manage engagements and expectations with customers experiencing service issues and other service needs. Use your business acumen, customer support experience and communication skills to problem solve, challenge the status quo, and align a broad range of cross-functional teams including Sales, Service Desk, Incident Management, Problem Management, and other key Global Technology teams in order to keep customers engaged and informed.
Subject Matter Expertise: Maintain expertise on all functions and processes within the RCA, Premier Support, and SLM domains. Grows knowledge of the various TransUnion applications and the teams that support them.
Process Orientation: Analyze support ticket data pertaining to our products and platforms in order to isolate issues or trends and apprise leadership with creative solutions that may minimize or eliminate concerning patterns or trends. Initiate and govern process improvements when identified. Work cross-departmentally to address customer concerns in a timely manner.
Problem Solving: Uses available reports and other data to proactively detect problems and / or improvement opportunities. For reactive scenarios, responds to customer and internal escalations and provides support through problem resolution.
Diverse Perspective: Brings a unique skillset or approach to the table in every customer engagement or internal activity.
Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our customers.
Team Player: Effectively integrates, motivates and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives and other individuals or organizations.
Mentorship: Provides mentoring of technical, functional, and customer service expertise and promotes collaboration among and within teams including formal periodic team training, knowledge article creation, data gathering / dashboard enhancements.
Bonus Experience:
• Minimum 1 year of experience reviewing, interpreting, and providing feedback on customer contracts specifically pertaining to service level commitments.
• Minimum 2 years of experience writing, reviewing, presenting and providing feedback on customer facing RCA documents.
• Experienced in data organization / reporting. Comfortable using built-in reporting tools from various CRMs including report modification as well as key functions in MS Excel (pivot tables, Vlookups, combo charts).
• Familiarity with ITIL best practices. Certification strongly encouraged.
• Prior experiencing using Splunk; specifically searching and reporting functions. Certification is strongly encouraged.
• Credit industry experience is beneficial
Investment Advisory Service Team Specialist
Account Specialist Job 12 miles from Atlanta
Well-established Atlanta based SEC Registered Investment Advisory firm founded more than 15 years ago is looking to hire an Investment Advisory Service Team Specialist to join their family and work with a dedicated team who build unrivaled partnerships with our investment professionals. They currently support over 120 offices across the United States and rapidly growing. They are a multi-custodial firm and clear through all of the major custodial platforms. Their unique culture puts our investment professionals and their clients at the heart of everything they do.
Position Summary:
As an Investment Advisory Specialist, your focus is to enhance the advisors experience by servicing clients and providing operational and administrative support to Financial Advisors. Your knowledge of firm policy, procedures and technology allows you to interface with advisors, anticipate their needs, resolve their problems, and follow through to provide exceptional service. You perform administrative duties that support Financial Advisors in their daily business practices (e.g., on-boarding new clients, cashiering, knowledge of appropriate paperwork, etc). You support and drive firm initiatives and maintain risk awareness and regulatory knowledge. We can offer you an exciting, fast-paced working environment, and the opportunity to play a vital role in our growth.
Key Responsibilites:
Process account service requests and ensure appropriate documentation
Advise on procedures for collecting appropriate documentation to set up new accounts
Educate and assist advisors on account services and navigation of our various platform capabilities
Create a strong working relationship with advisors and their assistants
Review daily reports and alerts and process accordingly
Work independently to make decisions regarding analyzing problems and resolution of issues
Proactively develop self to continuously improve knowledge, skills and credentials and communicate
development needs to Team Administrator as applicable
Assist with on-boarding new members to the team and other projects as needed
Qualifications:
• 5 - 8 years of investment advisory operations and wealth management platform experience required.
• Excellent skills in Microsoft Office Suite and other technologies.
• Detail and service oriented / Good written and verbal communication skills
• Team player with good interpersonal skills
Strategic Account Representative
Account Specialist Job In Atlanta, GA
Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer's signature brands include Belgard and Echelon hardscape and masonry materials; Barrette Outdoor Living and MoistureShield fencing, decking and railing; Sakrete and Amerimix packaged concrete and mortar; Techniseal sands, jointing technologies and surface protectors; PebbleTec pool finishes; plus popular brands of landscape and gardening materials.
Job Summary
Oldcastle's Pro Sales Team is searching for a motivated, customer focused, and results-oriented Strategic Account Representative. This individual will assist in the growth and development of APG's suite of building materials products, with a focus on dry mixes, across a competitive customer landscape. The Strategic Account Rep will help coordinate the execution of building materials sales and service across APG's Pro customer channels. The Strategic Account Rep will also be expected to partner with local company sales teams to improve customer sales and service opportunities. This position reports to the Director of Strategic Accounts.
Job Responsibilities
Effectively maintain and organize details of customer specific programs
Help strategize, plan and execute Pro Sales growth within APG
React and respond with a sense of urgency and a customer-first mentality
Collaborate with the field sales team across APG companies
Support the execution of all tradeshow events and activities
Onboard and maintain customer buying portals with up-to-date product information
Serve as POC for basic sales inquiries such as program details, product images and more
Job Requirements
Bachelor's degree preferred with an area of concentration in Business, Marketing or similar study
3-5 years of experience with a proven track record of success in managing strategic accounts
Experience with building materials or retail channels preferred
Strong ability to communicate clearly, effectively, and timely both written and verbal
Willingness to invest in personal development, growth, reflection, and awareness
Proficiency in all Microsoft Office programs, e-Commerce, and digital tools
High degree of business acumen
Ability to travel up to 20% inside the US
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
Account Onboarding Specialist
Account Specialist Job 23 miles from Atlanta
We are seeking a highly organized and proactive Account Onboarding Specialist to join our team. This role is critical in ensuring smooth provider onboarding, portal training, and ongoing education for providers. The Specialist will work closely with providers to enhance their use of our systems, track and address portal-related issues, and identify trends to improve overall efficiency and user satisfaction. This position will report to the Provider Relations Manager.
Key Responsibilities:
Collect and verify provider account information and necessary credentials with established provider points of contact for efficient communication.
Conduct initial portal training sessions for providers and provide ongoing education and updates regarding portal features and best practices.
Perform follow-ups after training sessions at 2 weeks, 1 month, and 2 months to assess and enhance portal utilization.
Identify and communicate areas where providers excel or need improvement in portal use.
Act as the primary contact for portal-related inquiries and technical issues.
Address cases of incorrect or suboptimal portal usage, providing tailored solutions and guidance.
Collaborate with internal teams to resolve complex portal issues efficiently.
Track and analyze negative trends in portal usage or provider engagement.
Prepare detailed reports on portal performance and provide feedback for management review.
Communicate updates, new features, and portal-related announcements to providers effectively.
Use Salesforce to manage provider data, track trends, and monitor engagement metrics and maintain accurate and up-to-date records within the CRM system.
Qualifications:
Bachelor's degree in healthcare administration, business administration, or a related field (preferred).
Proven experience in provider onboarding, or a similar role.
Strong familiarity with Salesforce or similar CRM tools.
Experience in training or education, particularly with software or portal systems.
Excellent communication and interpersonal skills.
Strong organizational and time-management abilities.
Analytical mindset with the ability to identify trends and propose solutions.
Technical proficiency in using portals, CRM systems, and reporting tools.
Benefits:
Competitive salary.
Comprehensive health, dental, and vision insurance.
Flexible paid time off and holiday schedule.
401(k) retirement plan.
Opportunity to grow in a fast-paced company.
Care Connect Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Junior Account Manager
Account Specialist Job 12 miles from Atlanta
Junior Account Manager - Entry-Level Opening
Are you looking for a career that delivers opportunities based on your OWN personal development and competitive spirit, rather than your experience level?
The entry-level Sales Account Manager at NX Direct provides exemplary sales experiences, product knowledge, and solid business relationships on behalf of some of the most well-respected brands in technology throughout the world. They link a customer's needs with the solutions and products available to them, providing a consultative sales approach that focuses on value and problem-solving.
All entry level team members will build a strong foundation in sales, business administration, management, and marketing and sales through comprehensive cross-training.
Junior Sales Account Manager Responsibilities:
Sales and direct marketing presentations to prospective customers
Understanding customer needs and delivering effective solutions to meet customer needs
Develop and manage relationships with customers
Understand current sales and marketing trends and the needs of our clients
Learns on a daily basis, new product knowledge, ways of communication, and skills
Benefits of joining our sales team as an Entry-Level Sales Account Manager:
Health benefits
Further your skill set and training in sales and marketing
We only promote internally
Be surrounded by leaders and mentors who were once in your shoes
Rapid advancement opportunities
Top performers get to travel to cool places
Every workday is different which keeps things interesting
Rewards for great work ethic
To apply for the Sales Account Manager opening you must have the following qualities:
Integrity
An interest in leadership
A positive attitude
The ability to multitask
Desire to learn more about sales/marketing as well as business
Fine Jewelry Auction Specialist
Account Specialist Job In Atlanta, GA
Ahlers & Ogletree Auction Gallery is a full-service estate auction gallery located in Atlanta, GA. The gallery presents 15-20 auctions each year featuring a diverse range of items including fine art, antiques, estate jewelry, and fine Asian antiquities. Owned and operated by industry veterans Robert Ahlers and Christy Ogletree Ahlers, the gallery offers a comprehensive array of auction services and a variety of bidding experiences both in-person and online.
Position Overview:
We are seeking an experienced and highly motivated Fine Jewelry & Watches Specialist to join our team. This role involves curating, appraising, and managing auctions in the fine jewelry and luxury timepieces categories. The ideal candidate will possess an in-depth knowledge of gemstones, precious metals, horology, and market trends, along with strong client relationship skills and a passion for luxury goods.
Key Responsibilities:
Consignment Acquisition
Develop and maintain relationships with clients, collectors, dealers, and estates to secure high-value consignment opportunities.
Identify potential sellers and effectively communicate the benefits of auctioning with Ahlers & Ogletree.
Appraisals and Cataloging
Conduct detailed evaluations and authentication of fine jewelry and watches, including gemstones, diamonds, metals, and timepieces.
Research and prepare accurate descriptions, provenance, and estimates for auction catalogs.
Ensure compliance with industry standards and regulations regarding valuations and certifications.
Market Expertise
Stay updated on current market trends, pricing, and demand within the fine jewelry and watch sectors.
Provide insights to internal teams on potential market opportunities and emerging trends.
Auction Management
Oversee the curation and presentation of jewelry and watches for auctions, ensuring items are displayed attractively and appropriately.
Collaborate with the marketing team to promote auctions through targeted campaigns.
Assist in pre-auction previews, client consultations, and event hosting.
Client Relations
Build and maintain strong relationships with high-net-worth individuals, collectors, and industry professionals.
Provide excellent post-sale services, including settlements, follow-ups, and future consignment discussions.
Team Collaboration
Work closely with internal departments, including photography, catalog production, and logistics teams, to ensure seamless auction execution.
Mentor junior team members or interns as needed.
Qualifications:
Proven experience in the fine jewelry, luxury watches, and/or auction industry.
Expertise in gemology (GIA certification or equivalent preferred) and/or horology.
Strong knowledge of market trends, brand values, and historical significance of luxury goods.
Excellent negotiation, communication, and interpersonal skills.
Ability to conduct thorough research and write accurate, engaging catalog descriptions.
Highly organized with the ability to manage multiple projects simultaneously.
Proficiency in auction software, CRM systems, and Microsoft Office Suite.
Preferred Skills:
Established network of clients and industry contacts.
Familiarity with auction-specific marketing techniques, including digital outreach and social media platforms.
How to Apply:
Please submit your resume, a cover letter detailing your experience and interest in the position, and any relevant certifications to ***************************.
Insurance Specialist
Account Specialist Job 23 miles from Atlanta
Brown & Brown is Seeking a Personal Lines Client Advisor to join our growing team in Alpharetta, GA!
This role involves assessing client insurance requirements, recommending appropriate policies, and managing ongoing client relationships to ensure satisfaction and retention. The Personal Lines Client Advisor will work closely with clients to understand their needs, provide accurate quotes, and assist with policy changes, claims, and renewals.
How You Will Contribute
Build, expand, and solidify relationships with clients and lead appropriate resources to address the client's needs - including risk identification and resolution of underwriting or policy issues.
Process daily mail, faxes, and e-mails, for assigned accounts.
Answer and process all telephone requests for assigned accounts.
Enter all required data into AMS 360 and ImageRight to maintain current file data on all assigned accounts.
Gather required information for quoting a new account/new line of business.
Complete personal risk management evaluations for clients.
Underwrite, quote, and propose new business to client.
Review new applications, renewal requests, and endorsements for adherence to underwriting authority and guidelines as established by the company's carriers.
Renewal marketing, including quoting, of assigned personal lines risks.
Prepare and process binders of insurance, policies, endorsements, evidence of property insurance, auto ID cards, and cancellations as defined in the company procedures' manual.
Maintain suspense or follow-up system for correspondence and all transactions.
Prepare agency billed billings and/or invoices on a timely basis.
Advice accounting of the appropriate posting of moneys received on assigned accounts.
Assist in the collection of premiums as defined in the procedures manual.
Licenses and Certifications:
Must have and maintain a current Property & Casualty Resident Agent license for the state of Georgia.
Skills & Experience to Be Successful
4 year college degree - preferred
Microsoft Office (Excel, Word, Outlook, Access)
Familiar with AMS 360 and ImageRight (The Agency Management System) - preferred
Rating software - PL Rater - preferred
5 years of personal lines insurance experience
Spray Foam Equipment Techncial Services Rep
Account Specialist Job 12 miles from Atlanta
About the Role
We are seeking a hands-on Technical Services Representative to support customers, train contractors, and maintain Alchatek's equipment. This role involves extensive travel (50-70%) to customer sites, conducting technical service calls, and assisting with sales and business development efforts. The ideal candidate has a strong customer service mindset, problem-solving skills, and hands-on experience operating spray foam proportioners/reactors.
We DO NOT DEAL with Spray Foam Insulation. We use the same equipment to lift and level concrete slabs. We want someone who knows the equipment and has good customer service and communication skills. We can train you on everything else.
Responsibilities
Technical Service Duties (Field-Based)
• Conduct on-site technical service calls to support customers.
• Answer phone service calls to support customers.
• Train new and existing customers on equipment operation and chemical applications.
Atlanta HQ Duties (Equipment Maintenance & Support)
• Maintain and service Alchatek's technical equipment, including:
• 20 ft Spray Foam Rig, PolyBadger Rig, PHD Equipment, PolyShark, DCP, GPR, Rhino Driver.
• Rebuild DESOI, WIWA, and TITAN pumps as needed.
• Develop and maintain a Preventive Maintenance (PM) Spreadsheet for all Alchatek equipment.
• Collaborate with Operations and the Tech Services Director to manage spare parts inventory.
Business Development Duties
• Conduct sales training for contractors and internal teams.
• Support customer conversion efforts alongside the sales team.
Qualifications & Requirements
• Hands-on experience operating a spray foam proportioner/reactor is required.
• Strong customer service mindset with the ability to train and educate customers.
• Willingness to travel 50-70% of the time to customer sites.
• Excellent written and verbal communication skills (phone and email proficiency).
• Strong problem-solving skills and ability to work independently.
• Mechanical aptitude with experience in equipment maintenance and troubleshooting is a plus.
Accounts Receivable Collections Specialist
Account Specialist Job In Atlanta, GA
Freeman Mathis and Gary is a national litigation firm located in the Cobb Galleria in Atlanta, GA. We are seeking an Accounts Receivable Collections Specialist who will be responsible for collecting funds from Insurance carriers, their policy holders, and direct-hire clients. This individual works closely with the attorneys to resolve any issues related to collecting the payment of invoices. The ideal candidate should be deadline driven, highly organized and detailed problem solvers that thrive in a team environment and understand the importance of both internal and external client service.
The following set of success factors describe the characteristics of those who are successful in our Firm:
Helpful, Congenial, Personable, Positive
Unpretentious, Approachable, Respectful, Team Oriented
Accountable, Takes Ownership, Corrects Mistakes
Organized, Timely, Confidential, Responsive (within 24 hours)
Duties and Responsibilities:
Track, research, and resolve client overpayments
Reconcile matters to determine correct unapplied cash application, or appropriate party to receive refund
Effectively communicate with attorneys, clients, and insurance carriers regarding cash application and resolution of unapplied cash issues
Request refund checks; and return duplicate checks to clients
Research incoming check, wire, credit card, and ACH payments in a timely and accurate manner
Accurately apply payments to firm invoices and post cash receipts
Reconcile and prepare daily deposits to firm Operating and IOLTA accounts
Forward carrier preapproved invoices to insured clients
Prioritize various and changing responsibilities while being organized and detail oriented
Ability to process and screen data to verify any discrepancies with systems
Complete special assignments and requests as directed by manager timely and accurately
Other duties as required
Education, Experience, and Skills:
Bachelors' Degree in Finance, Accounting, Economics or other related field of study preferred
Insurance collections experience in a law firm strongly preferred
Experience using accounting software
Excellent organizational and problem-solving skills required
Dedicated to providing service beyond expectation
Excellent communication and interpersonal skills
Ability to multi-task, prioritize and work under tight deadlines
Excellent time management skills
Demonstrates a strong attention to detail, catches errors and corrects them quickly
Ability to perform at high levels in a fast-paced, dynamic work environment
Adaptable to changing priorities and work demands
Pro-active, follows through with minimum direction, and displays initiative
Exhibits a positive attitude and has confidence
What we offer you
Competitive compensation
Comprehensive benefits package, including medical, dental, and vision
HSA and FSA plans available for employees and dependents
Work-life balance
Generous PTO policy
401K plan including a 3% Employer Safe Harbor contribution
Firm paid life insurance and long-term disability
Employee Assistance Program
Year-end bonuses and referral fee programs
EEO Statement
Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunity to all applicants and employees by maintaining a workplace free of discrimination on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or other protected group status as provided by law. FMG complies with all applicable federal, state, and local laws. Employment dependent on successful completion of a background check and drug screen.
Jr. Ecommerce Account Manager
Account Specialist Job 42 miles from Atlanta
Job Title: Junior Ecommerce Account Manager
Company Overview: Surya is a leading home décor company known for its innovative designs and high-quality home accessories. We offer a wide range of products including area rugs, pillows, throws, lighting, accent furniture, and art that are sold through global retailers, distributors, interior designers, and decorators. Our company culture is fast-paced, creative, and collaborative with each employee taking personal ownership in the company. We have been named for seven consecutive years to Inc. Magazine's Inc. 500/5000 list of America's fastest-growing privately held companies.
Job Description: As a Junior Ecommerce Account Manager, you will assist in managing multiple facets of our ecommerce business, including customer relationships, product content, supply chain operations, pricing strategy, marketing, and merchandising. You will partner closely with key customers to drive growth. Self-motivation, good judgment, ability to influence, analytical talent, and exceptional communication are essential to succeed in this role.
Job Responsibilities:
Partner with large ecommerce accounts like Amazon, Wayfair, Walmart, and more to build strategic relationships that maximize Surya's shelf space and profitability.
Merchandise Surya's extensive product catalog effectively, focusing on top volume drivers, new product introductions, and ensuring our product content is best in class
Manage content, pricing, and promotional strategy for your account(s) while working across multiple teams to ensure quality, timeliness, and effectiveness.
Conduct regular sales and activity analysis to determine performance of customer portfolio and identify areas of improvement to meet/exceed targets.
Conduct competitive analysis to evaluate market trends and identify new opportunities to continually acquire market share.
Work collaboratively with internal/external teams across multiple business functions to create and/or improve existing processes.
Demonstrate strong time management and decision-making skills with an ability to prioritize high impact initiatives.
Job Requirements:
Bachelor's Degree is required.
Must work full-time at our headquarters in White, GA. (This is not a remote position.)
Strong organizational skills including time management, working under pressure, setting/achieving goals, delegation, and attention to detail.
Articulate and persuasive communication skills, both written and verbal.
Strong analytical ability and experience manipulating data in Microsoft Excel.
Ability to seamlessly work across functional and organizational boundaries, and reputation for influencing others and earning trust across levels and organizations.
Preferred Qualifications:
Technical aptitude and agility to learn web-based tools.
Experience in SQL and Microsoft Office Suite.
Strong analytical skills.
The ability to thrive in a fast-paced environment is key while also adhering to deadlines.
Flexibility to travel 2-4 times a year to visit customers and/or attend markets.
Client Services Representative
Account Specialist Job 23 miles from Atlanta
Client Services Representative
· Receive and respond to telephone calls, emails, or fax inquiries to fulfill external and internal client needs and ensure client satisfaction.
· Follow up with clients/physician offices on requisitions that have incomplete test orders, incomplete or erroneous patient demographics or insurance/billing information.
· Develop and maintain good relationships with customers, physicians, and colleagues to endure customer satisfaction.
· Research and resolve problems specific to patient specimens and/or reports.
· Handle difficult calls tactfully, courteously, and professionally.
· Follow client services department policies and procedures. Adhere to HIPAA and confidentiality codes
· Prepare and fulfill client supply orders within DOT/IATA guidelines.
· Sort and send patient reports via FedEx, USPS and courier.
· Other duties, as assigned by supervisor
Extent of Supervision received:
Operates independently on routine assignments. Minimal supervision should be required for the person who is handling the essential functions of this position in a competent manner. Moderate supervision with minimal instructions may be required for special non-routine projects.
Skills/Abilities: Excellent computer skills: including Adobe, Word, Outlook and Excel; strong verbal and written communication skills: ability to multi-task; high attention to detail and accuracy; proficient typing skills; pleasant phone skills: strong customer service skills; able to work cooperatively in a teamwork environment.
Java Specialist
Account Specialist Job 23 miles from Atlanta
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
A PROUD HISTORY OF OVER 75 YEARS
FY22 REVENUE 10.4 BN USD
WE'RE PRESENT IN 66 COUNTRIES
Title : Java Specialist
Strong experience in full stack development with hands-on knowledge of Java and ReactJS
Proven hands-on Software Development experience
Proven working experience in Java development
Hands on experience in designing and developing applications using Java EE/Spring platforms
Object Oriented analysis and design using common design patterns.
Profound insight of Java and JEE internals (Class loading, Memory Management, Transaction management, etc.)
Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
Experience in developing web applications using at least one popular web framework ( Spring MVC, Spring Boot)
Experience with test-driven development
Expected annual pay for this role ranges from USD 60000/annum to USD135000/annum. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.”
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group.
Warranty Specialist
Account Specialist Job 27 miles from Atlanta
About XCMG:
XCMG is a global leader in the design and manufacture of heavy machinery and equipment, known for its innovation, quality, and commitment to excellence. As one of the largest construction equipment manufacturers in the world, XCMG is dedicated to providing high-performance products and services to meet the needs of our customers in the OEM space. We are looking for a Warranty Associate to join our dynamic team in Lawrenceville, GA.
Job Summary:
The Warranty Associate will be responsible for managing and processing warranty claims for XCMG's equipment and parts. This role ensures that all warranty-related activities are conducted in a timely, efficient, and accurate manner, providing excellent customer service while adhering to XCMG's policies and procedures. The Warranty Associate will work closely with internal teams, service departments, and customers to ensure smooth claims handling and resolution.
Key Responsibilities:
Process and evaluate warranty claims in accordance with XCMG's warranty policies and procedures.
Review and validate warranty claims submitted by customers, ensuring accuracy and compliance with warranty terms.
Liaise with customers, service technicians, and internal departments to gather necessary information and resolve warranty issues.
Maintain accurate records of warranty claims, repairs, and resolutions in the warranty management system.
Provide timely updates to customers regarding the status of their claims, ensuring clear communication throughout the process.
Assist in identifying recurring warranty issues and work with the quality control and engineering teams to address root causes.
Collaborate with the parts department to ensure timely availability of parts required for warranty repairs.
Analyze warranty data to track trends and help identify opportunities for process improvements.
Manage warranty cost reporting and assist in the preparation of warranty budgets and forecasts.
Handle escalated warranty-related inquiries and concerns from customers or dealers in a professional and effective manner.
Assist with training new employees or dealers on warranty processes and procedures as needed.
Qualifications:
High school diploma or equivalent required; bachelor's degree in business, engineering, or a related field preferred.
Minimum of 2 years of experience in warranty administration, customer service, or a related role, ideally within the OEM, construction equipment, or automotive industry.
Strong understanding of warranty processes, product service support, and customer relationship management.
Excellent organizational and problem-solving skills, with attention to detail.
Strong communication skills, both written and verbal, with the ability to handle sensitive customer situations professionally.
Ability to work independently as well as part of a team in a fast-paced environment.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook), and experience with warranty management software is a plus.
Knowledge of XCMG's products and services, or the willingness to learn, is preferred.
Physical Requirements:
Ability to sit or stand for extended periods.
Occasional travel may be required to customer sites or other XCMG facilities.
Benefits:
Competitive salary
Health, dental, and vision insurance
401(k) with company match
Paid time off (PTO) and holidays
Professional development opportunities
How to Apply:
Please submit your resume and cover letter outlining your qualifications and experience for the Warranty Associate position at XCMG. We are an equal-opportunity employer and welcome applicants from all backgrounds.
Senior Collections Specialist
Account Specialist Job 23 miles from Atlanta
Job Title:
Senior Collections & Recovery Specialist
Department:
Collections & Asset Management/Special Assets
[LG1]
Backed by Laurentian Bank
With Northpoint's foundation and reputation in the industry built, Laurentian Bank, which has been in business for over 170 years, acquired Northpoint Commercial Finance in 2017. With over $45 billion in assets, a solid cultural alignment and variety of financing solutions, Laurentian Bank ensures stability for the foreseeable future while allowing Northpoint Commercial Finance to maintain its personal, flexible approach.
Northpoint Commercial Finance offers businesses across North America personal, flexible financing options such as inventory finance, equipment finance and asset-based lending to support their business growth needs.
This position will be focused on Equipment Finance with Northpoint Commercial Finance in the US.
Position Summary: Responsible for minimizing monthly deliquency and charge offs. Serve as point person to manage the team's external partners. Successfully deliver on the team's strategic initiatives.
The candidate will work closely with the VP, Special Assets to manage assigned problem loans which would include default workouts, liquidating accounts, forbearance negotiation, repossession, remarketing/repurchase of collateral and dealer cash audit routines.
Responsibilities:
Analyze delinquent accounts and work with customers and external partners to identify and implement solutions within company policies and escalate as needed.
Develop and maintain relationships with external partners.
Coordinate with various departments and external partners for problem resolution.
Facilitate requirements gathering sessions to identify and scope out department needs; create requirement documents, define high-level functionality and create use case scenarios.
Identification and realization of opportunities for process optimization and automation.
Seek out industry trends and organizational knowledge to understand alternative approaches/solutions; re-engineer processes and look for automation opportunities. Replace manual and inefficient processes with automated solutions.
Create and maintain documents, diagrams and process maps for operational processes; establish and maintain user and training guides with written content.
Provide training on best practices and provide subject matter guidance to team members.
Customer Service - Provide prompt, professional and proficient assistance to our commercial and leasing customers.
Risk Mitigation & Collections - Monitor assigned high risk dealers for delinquency trends and take appropriate action when necessary, including phone collections, written demands for payment and the coordination/participation of collateral repossessions. Coordinate with external partners for problem resolution.
Takes lead on loan default workouts to include site visits, root cause investigation, principal interviews, collateral evaluation and structuring of repayment agreements to best protect Northpoint's interests.
Assists the VP, Special Assets on performing ongoing high-level monitoring of high exposure accounts, specifically focused on aging status items.
Field Audit Reconciliation (Commercial Finance) - Receive and resolve clearance calls from field auditors performing inventory inspections at dealer locations. Address collection issues and collateral discrepancies at the conclusion of the inspection. Recognize and communicate potential risk to the appropriate level of management.
Administrative Duties - Process system changes; produce and review delinquency reporting.]
Minimum Education: Bachelor's Degree in Business Administration, Finance, Accounting or related discipline or equivalent combination of experience and education.]
Minimum Experience: 5+ years commercial lending or financial services industry experience.]
Requirements:
Understanding of collections and recovery legal requirements and best practices.
Proven track record of meeting collections and recovery targets while maintaining customer focus.
Ability to effectively multitask and manage competing priorities to meet established deadlines in a fast paced environment;
Excellent communication and documentation skills.
Ability to work both independently and collaborate with others in cross-functional settings;
Innovative thinking yielding creative solutions and alternatives.
Highly inquisitive by nature, with strong analytical skills and a keen eye for details.
Ability to successfully apply standard financial, accounting and business problem-solving skills to business problems.
Advanced Microsoft Office skills - Word, Excel, Outlook, PowerPoint.
Ability to make decisions within established guidelines.
Organized, efficient, knowledgeable, accurate and professional;
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
Northpoint collects, uses, and shares personal information of California consumers. For additional information about how we do so, please see our California Privacy Statement at
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E-Billing Coordinator
Account Specialist Job In Atlanta, GA
Atlanta, GA, USNew York, NY, USChicago, IL, USWashington DC, DC, US Jan 16, 2025 Dentons US LLP is currently recruiting for an E-Billing Coordinator. This position will be responsible for the administration of the electronic billing processes for all domestic clients and e-vendors. The ideal candidate will possess strong analytical and problem solving skills. The E-Billing Coordinator will report to the E-Billing Supervisor.
**Responsibilities**
+ Responsible for the administration of all electronic billing clients and vendors; inclusive of documentation, training, analysis, reporting, and security.
+ Maintain profile for each electronic billing vendor being utilized; inclusive of policies and contact information. Communicate all e-billing guidelines, and updates to key members of the Finance Team.
+ Meet with billing attorney(s) or secretaries to discuss electronic billing processes.
+ Generate and distribute e-billing reports on a weekly basis.
+ Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems.
+ Update and manage client websites
+ Work with Billing Coordinators and timekeepers in order to ensure compliance with all Electronic Billing Guidelines.
+ Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically.
+ Address all rejected invoices within two business days, once transferred from the billing coordinator.
+ These duties may be ongoing or ad hoc in nature.
+ Other duties as may be assigned to fully meet the requirements of the position.
**Experience & Qualifications**
+ 2+ years e-billing experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub)
+ Law firm experience preferred
+ Expertise with Elite Enterprise or 3E and ME-Billing applications
+ Excellent verbal and written communication skills
+ Self-starter that delivers superior customer service
+ Must be detail-oriented with excellent organizational skills
+ Ability to work in a fast-paced environment
+ Flexibility to work overtime, as needed
**Salary**
Chicago Only DOE: $76,000 - $90,000
New York Only DOE: $82,000 - $95,000
Washington, DC Only DOE: $78,000 - $92,000
Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.
_Dentons US LLP is an Equal Opportunity Employer. Dentons US LLP considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._
_If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._
**About Dentons**
Across over 80 countries, Dentons helps you grow, protect, operate and finance your organization by providing uniquely global and deeply local legal solutions. Polycentric, purpose-driven and committed to inclusion, diversity, equity and sustainability, we focus on what matters most to you. ***************
**Nearest Major Market:** Atlanta
Billing Coordinator
Account Specialist Job In Atlanta, GA
As a member of the Accounting Department, the Billing Coordinator supports the billing function for assigned practice area and/or office(s).
ESSENTIAL FUNCTIONS:
Assist with distribution of monthly Proformas; work closely with attorneys in the review and editing of Proformas (hard-copy and paperless), initiate transfers, write-down requests, and markups prior to submitting to assigned Billing Specialist.
Review finalized invoices to ensure accuracy before sending.
Prepare cover letters and/or other reports needed to accompany outgoing invoices.
Review and provide billing supporting documentation as required, including requested expense documentation.
Send all invoices to appropriate recipients along with any required reports or spreadsheets via email or mail.
Research and respond to internal and external billing inquiries in a timely manner.
Identify billing inaccuracies and work with appropriate personnel to resolve any issues.
Assist Collection team members, billing attorneys, and clients with resolution of unpaid invoices, including those with discrepancies.
Provide customer service as client/attorney liaison. Proactively work with all accounting teams to accomplish tasks as required.
Monitor work in process and follow up with attorneys, as necessary.
Review documents and records to compile information for compliance with client guidelines, fee arrangements per engagement letters or other agreement terms.
Assist with requesting refund checks to clients as needed.
Maintain and adhere to client and attorney billing notes in portal.
Review billing rates to ensure compliance with client agreements and annual rate increases.
Review aged/unbilled work in process and provide status updates to Billing Supervisor.
Review newly opened client matters for assigned billing attorneys with electronic billing to determine if access to the matters has been granted by the clients.
Verify accuracy of billing records, notices and statements for disbursement.
Ensure that all tasks are completed in accordance with Firm and client billing guidelines and policies.
Adhere to all firm policies, procedures, standards and guidelines while maintaining confidentiality.
Collaboration and Teamwork
Work proactively assisting the billing specialists and attorney teams to accomplish tasks.
Adhere to all firm policies, procedures, standards and guidelines while maintaining confidentiality.
ADDITIONAL FUNCTIONS:
Other related duties, as assigned.
QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):
Education:
Associate's Degree in accounting, finance, information technology or other qualitative field of study preferred; applicable work experience will be considered in lieu of a degree.
Experience:
Minimum of two years' related experience at a law firm or legal department preferred;
Knowledge, Skills, & Abilities:
Ability to manage multiple priorities simultaneously in a fast-paced, deadline-driven, detail-oriented work environment utilizing excellent judgment, and decision-making skills.
Technical skills including proficiency in Microsoft Office Suite, Adobe and time and billing software.
Ability to work in a fast-paced, high- pressure environment. Demonstrates initiative and ability to work independently.
Ability to streamline and summarize data, find solutions to various administrative problems and prioritize work.
Strong verbal and written communication skills. High level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
Strong organizational skills to manage workload.
Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
This job operates in a clerical, office setting. This role routinely uses standard office equipment including, but not limited to computers, telephones, printers, and copiers.
PHYSICAL REQUIREMENTS
Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties.
VISUAL ACUITY
Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
DISCLAIMER
Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
This is not an exhaustive list of all functions that the employee may be required to perform and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.
Equal Opportunity Employer - vets, disability
Billing Coordinator
Account Specialist Job In Atlanta, GA
Take charge of your future with “
The Future of Pain Relief”
, Alliance Spine & Pain! * PTO * MEDICAL * DENTAL * 401k *$25k LIFE INSURANCE* We are a thriving Outpatient Pain Management Practice who seeks qualified & dynamic Healthcare Professionals! 8 Major Holidays off, no weekends, no overnights and you'll never be On-Call! If you are a Billing Coordinator looking for a career you can grow in and work alongside some of the top providers in the area, then Alliance Spine and Pain Centers is the right place for you. This is full-time position that offers a great benefits package! Job Summary Submits the claims to insurance companies for payment to the provider for services rendered. Takes the data provided by the medical coders and uses it to compile and submit claims to insurance companies and then subsequently bill patients. Performs other work associated with the billing process. Essential Duties and Responsibilities
Operates databases and EMR software.
Uses coded data to produce claim information.
Enters information necessary for insurance claims such as patient, insurance ID, diagnoses and treatment codes and modifiers, and provider information. Insures claim information is complete and accurate.
Ensures claims have the appropriate modifier, diagnosis pointer, billing and rendering provider and selected fee schedule.
Monitors claims for missing information and authorization/control numbers.
Ensures all claims are submitted with a goal of zero errors.
Submits claims through to the clearinghouse or individual insurance companies electronically or via paper CMS-1500 forms.
Updates the claim the MVA or employment related information for Worker's Compensation claims, ensures these claims are printed and applicable progress notes are attached and mailed.
Works through front-end claim denials at the clearinghouse level that have not been accepted and/or rejected by the payor.
Resubmits non-adjudicated claims to the appropriate payor.
Processes past due invoices and failed billing.
Reviews claims for appropriate billing when denial is received by the payor and the account reps within the Accounts Receivable department have sent the claim back for further review.
Assists in reviewing billing from reference labs and other sources.
Completes work within authorized time to assure compliance of departmental standards.
Other duties as assigned.
Education/Experience/Skills/Certifications High school diploma or GED required. Minimum of 6 months' medical office billing experience. Knowledge of clinical policies and procedures. Knowledge of medical terminology and insurance carriers. Knowledge of computer programs and applications. Knowledge of grammar, spelling and punctuation. Skilled in gathering, interpreting and reporting insurance information. Skilled in trouble-shooting insurance problems and claims. Skilled in written and verbal communication. Ability to identify claim problems and recommend solutions. Ability to sort and file insurance forms and associated information. Ability to work effectively with patients, employees and the public.
Credit Resolution Specialist
Account Specialist Job In Atlanta, GA
Join Our Team at Peachtree Orthopedics and Help Others "Get Better" At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With nine convenient offices across Greater Atlanta, we're committed to providing top-notch care and your skills and passion can make a real impact. We're not the largest practice in Atlanta, but we take pride in delivering dedicated and compassionate care to everyone who walks through our doors. If you're ready to be part of a team that values your contribution and offers room for growth, consider joining us in our mission to help others "Get Better."
Our Culture
Peachtree Orthopedics has a rich history of 70 years in business and has earned recognition as a Top Workplace by the Atlanta Journal Constitution for five consecutive years. We take pride in our family-oriented, dedicated, passionate, and hardworking culture. When you join our team, you become a part of a community that values excellence in healthcare while working in a supportive and nurturing environment.
Why Choose Peachtree Orthopedics?
At Peachtree Orthopedics, we offer more than a job; we offer an opportunity to be part of something extraordinary:
Limitless Growth: Propel your career with abundant professional development opportunities within our dynamic organization.
Empathetic Culture: Immerse yourself in a supportive, lively work culture that values your well-being and celebrates your contributions.
Dedication to Excellence: Join a team of like-minded individuals who share your commitment to delivering top-notch care to our cherished patients.
Location: Corporate office (Smyrna)
Work Schedule: Monday - Friday
Job Type: Full-time
Your Impactful Role
We are seeking a detail-oriented and motivated Credit Resolution Specialist to join our team. The ideal candidate will be responsible for managing client credit issues, resolving chargeback disputes, managing and resolving variances and providing exceptional customer service to ensure customer satisfaction while maintaining the company's goals and mission.
Review and analyze internal and external client accounts to resolve credits.
Research and resolve health care insurance claim accounts with existing credit balances.
Communicate with internal and external clients to resolve credit balances to include recoupments, claim adjustments and refunds.
Issue payer and patient refunds.
Ensure credit balances do not exceed monthly thresholds of Accounts Receivables.
Use critical, analytical problem-solving skills in conjunction with strong organizational skills to resolve issues while effectively managing large amounts of data and detailed information.
Utilizes excellent written and oral communication skills to collaborate and maintain positive working relationships with peers, leaders, clinical personnel, and payer representatives to resolve credit balances.
Contributes to implementation of process improvement initiatives aimed at improving credit department; Escalate issues timely with appropriate follow up until a resolution is in place.
Maintain and document accurate and effective notes for account resolutions in designated EMR system.
Work closely with the self-pay collections and posting team to develop strategies for managing outstanding accounts.
Monitor, report and resolve variances.
Provide training and support to other team members as needed.
Stay informed about industry regulations, best practices related to credit and collections.
Qualifications:
Bachelor's degree in finance, Business Administration, or a related field (preferred).
2 years of experience in credit resolution, collections, or healthcare AR follow-up.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Execute a high level of accuracy and attention to detail
Proficient in Microsoft Office Suite and EMR software.
Physical Demands and Work Conditions: The physical demands for this role involve talking and hearing regularly. You'll also frequently stand, walk, sit, and use your hands for various tasks, with regular repetitive movements of wrists, hands, and fingers. Your daily activities will include operating standard office equipment, such as a keyboard, calculator, phone, and computer. On occasion, you may need to lift and move objects up to 30 pounds and work at a computer for extended periods. There will be occasional stooping and bending at 90 degrees. In terms of the work environment, you can expect a moderate noise level. You must be prepared to interact with patients and family members, some of whom may occasionally display aggressive or hostile behavior. In these situations, your ability to respond calmly and professionally is crucial.
Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Client Specialist
Account Specialist Job In Atlanta, GA
Supports the clients and sales staff by performing moderate complex daily clerical functions to maintain the office and document processing. Provide assistance to the Commercial and Private Banking Relationship Managers.
**Responsibilities**
+ Provide Commercial Lending Support to Commercial Relationship Managers
+ Review and Fund Loans
+ Assist with maintaining Relationship Managers portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues
+ Be able to identify clients' operational needs and bank products/services to meet these needs and establish proficiency.
+ Provide assistance to the bank's clients in all areas of the clients' relationship with the bank, including loans, deposits, and other bank services
+ Authorize payment and fees of commercial client overdrafts
+ Approve and process commercial client's withdrawals on lines of credit
+ Communicate with clients, attorney's, insurance companies, title companies, and various other professionals
+ Assist in ordering appraisals, flood determinations, UCC's and familiar with OFAC
+ Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision
+ Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents
**Requirements**
+ High school diploma or GED and 2-4 years of experience or equivalent combination of education and experience
+ Proficiency with MS Office Suite
Note: As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
**About Us**
**First Horizon Corp. (NYSE: FHN)** , with $82.6 billion in assets as of September 30, 2024, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Corporate Diversity Commitment:**
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.
**Follow Us**
Facebook (******************************************
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LinkedIn (***************************************************
Instagram
YouTube (**********************************************************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)