Account specialist jobs in Baton Rouge, LA

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Job Description Billing Manager PRIME Occupational Medicine's Mission: PRIME is committed to providing the highest quality medical care for a multitude of businesses through various methods of service. With clinics currently located throughout the Louisiana and Texas regions, PRIME serves the corporate and industrial sectors with 24/7 availability. Objectives of this role Oversee and manages all aspects of PRIME's billing department, ensuring accurate and timely invoicing, payment processing and accounts receivable management. Responsibilities: Oversees the billing process and ensures accurate and timely invoicing of clients. Manage a team of billing specialists and provide leadership, training and support as needed. Review work of billing staff to ensure accuracy, resolving inconsistencies as needed. Develop and maintain billing policies and procedures to ensure compliance with regulatory requirements. Identify opportunities to improve billing efficiency and accuracy and implement strategies to achieve these goals. Review and analyze billing data to identify trends and areas for improvement. Collaborate with other departments to ensure smooth and efficient billing operations. Prepare and present billing reports to senior management. Ensuring the completion of billing requirements to meet set deadlines. May be required to work overtime and or holidays May be required to travel Other duties as assigned Skills and qualifications Three (3) years of accounting and or billing experience. Strong customer service experience required. Strong problem-solving skills required. Ability to work independently, multi-task and set daily goals to meet deadlines. Resourceful mindset and strong attention to detail Knowledge of local, state and national laws and regulations related to benefits and employment Physical Demands: Sitting for prolonged periods of time, lift, carry push, pull or otherwise move objects up to 30 pounds. Repetitive motion. Extensive use of computers and keyboard. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to lift and carry parcels, packages and other items, climb stairs daily, walk short distances, and drive a vehicle to deliver and pick up materials. Mental Requirements: Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate with employees and visitors, ability to complete tasks in situations that have a speed or productivity quota. Position Unit: PRIMIE Corporate - Exempt: Salary

Details: Job Title: Accounts Payable Coordinator The Accounts Payable Coordinator will be responsible for high-volume invoice processing-500+ invoices per month. This role requires strong attention to detail and accuracy while matching documentation, applying correct tax codes, verifying pricing, obtaining approvals, and entering data into the payables system. The ideal candidate is organized, proactive, and comfortable working in a fast-paced office environment. Responsibilities Perform 3-way matching of invoices to corresponding proof of deliveries and purchase orders Verify taxation, pricing, and invoice accuracy Work with the warehouse team to resolve receiving discrepancies Collaborate with purchasing to resolve pricing issues Determine appropriate tax codes for accurate accruals Maintain document control, including scanning, logging, and record retention Respond to inquiries regarding payment status Enter invoice information into the accounts payable system Provide support to the AP team, including but not limited to: Assisting with FedEx shipments Processing incoming mail Other general administrative tasks as needed Qualifications High School Diploma or GED Proficient with computers, including Microsoft Outlook, Excel, and 10-key Minimum one year of office or administrative experience Ability to work effectively in an in-office environment with shared workspace #INDG

Apply Description Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training) High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***

Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training) High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***

We are currently accepting resumes for experienced Medical Billing Coordinators to join our growing billing team! If you are passionate about helping people, have exceptional work ethic and believe your hard work should be rewarded properly then read on! Some duties of this position include: DME Billing ICD-10 coding CPT coding Claims submission Follow up on claim rejections Payment posting Claim follow up Insurance verification Authorizations Outpatient rehab and/or Chiropractic billing experience preferred but not required This position will require cross training for all duties within the Billing Department to include insurance verification, authorizations, payment posting and reporting. Our ideal candidate must have medical billing experience, be reliable, flexible, courteous and friendly. If you believe you are the perfect fit for us, please submit your resume to be considered for the next step in our interviewing process.

Country USA State Louisiana City East Baton Rouge Parish Descriptions & requirements About the role: The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365. What's in it for you: * $40,000 minimum annual salary * Uncapped commission opportunity * Want to know what the top 20% earn? Ask your recruiter Who we're looking for: * You compete daily in a fast-paced, high-energy environment * You're self-motivated, set ambitious goals and work relentlessly to achieve them * You're coachable, but also independent and assertive in solving problems * You're eager to develop complex logistics solutions while delivering great customer service * College degree preferred, but not required * Military veterans encouraged to apply What you'll do: * Communicate with the sales team and customers as the subject matter expert to build and maintain relationships * Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time * Work with the sales team to provide and negotiate competitive pricing * Input, update and manage shipment information in our state-of-the-art systems * Collaborate with the support team to guarantee each shipment is serviced properly * Assist with billing and accounting responsibilities as needed What you need: * Elite work ethic, 100% in-office, expected to go above and beyond * Extreme sense of urgency to efficiently juggle dynamic operations * Strong communication skills with ability to handle conflict * Solution-focused mindset and exceptional customer service * Ability to work with the latest technologies Why TQL: * Certified Great Place to Work with 800+ lifetime workplace award wins * Outstanding career growth potential with a structured leadership track * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more Where you'll be: 2900 Westfork Drive, East Baton Rouge Parish, Louisiana 70827 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

Card Services Specialist I The Debit Card Specialist is responsible for supporting daily operations related to debit card services, including processing card orders, monitoring card stock inventory, dispute resolution, fraud monitoring, and resolving member inquiries. The role requires meticulous attention to detail, exceptional member service skills, and knowledge of payment processing regulations such as Regulation E. Supports the management of the debit card portfolio through reporting, and day-to-day activities of the Card Services department. Performs a variety of duties to provide members with the use of their debit cards in a trouble-free environment. Ensure all critical department deadlines are met and maintained. Assists with monitoring ATM fleet daily for optimal performance. _________________________________________________________________________ ESSENTIAL FUNCTIONS: Process daily exceptions and related transactions, settlements and posting files along with periodic reconciliations Investigate and resolve cardholder disputes in compliance with Regulation E and internal policies Assist members with card issues, including lost/stolen cards, transaction inquiries, and fraud claims Monitor card activity for suspicious transactions and escalate fraud cases as appropriate Perform maintenance on member accounts including reissues, limit updates, and escalations Coordinate with card networks, processors, and vendors to resolve processing issues Maintain detailed and accurate documentation of cardholder interactions and dispute cases Educate members and staff on card features, setup of services, and card safety tips Stay current with industry changes, fraud trends, and compliance requirements Participate in projects, system upgrades, and ongoing training related to debit card services Ensure compliance with internal policies and procedures, federal regulations, and audit requirements Monitor and maintain card stock inventory Maintain knowledge of each phase of the dispute and chargeback process Act as an advocate for members and identify all viable solutions to remedy claims in the member's favor with minimal losses to the Credit Union Responsible for ensuring all service requests are handled within expected SLA Maintain a thorough knowledge of current rules and regulations relating to banking and payment card industry and credit union compliance including BSA/AML Support daily operations with ad hoc requests for research and analysis Assist with maintaining department manuals and procedures Maintain comprehensive and in-depth knowledge of Credit Union policies and procedures Identify areas that need improvement and make recommendations for enhancements _________________________________________________________________________ EDUCATION and EXPERIENCE: College degree in a business, or related field 1-3 years experience in banking or Credit Union Knowledge of Regulation E and dispute resolution Proficiency in Microsoft Office Suite (Excel, Outlook, and Word) Ability to navigate multiple computer service applications simultaneously Strong analytical, organizational, and problem-solving skills Familiarity with card processing platforms and banking systems KEY COMPETENCIES: Delivery of timely and accurate information Ability to work in an open office environment with interruptions Analytical and critical thinking skills needed to resolve issues Strong presentation, verbal, and written communication skills Ability to work independently, and in a team environment with many different levels of organization Ability to work in an open office environment with interruptions Highly organized and detail oriented Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions. __________________________________________________________________________________ WORK ENVIRONMENT: May require occasional overtime or weekend availability during fraud spikes, audits, or to ensure dispute regulation timelines are met. PHYSICAL REQUIREMENTS: Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing/descending stairs in an emergency. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must by capable of regular, reliable, and timely attendance. OTHER REQUIREMENTS: Must be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on confidential matters.

Are you a detail-oriented professional with a talent for managing accounts and nurturing resident relationships? We're looking for an experienced Resident Accounts Specialist to be the driving force behind financial integrity and resident account management across our property portfolio. This key, full-time role is perfect for a customer service-minded professional who thrives on organization, has a strong background in multifamily property management, and excels at navigating financial systems. What You'll Do: Manage Resident Accounts: Proactively oversee and manage the full cycle of resident accounts, including move-in charges, rent application, and final account statements. Collections & Follow-Up: Be the primary point of contact for residents regarding outstanding balances, addressing concerns, negotiating payment plans, and managing collections efforts professionally. Documentation Integrity: Prepare, audit, and execute all necessary account paperwork, ensuring rent payments, charges, and adjustments are applied accurately and efficiently. Maintain Compliance: Ensure all documentation and communications comply with Fair Housing laws and company financial policies. Collaborate: Work closely with regional and on-site teams to communicate account status, reconcile ledgers, and assist with financial reporting. The Benefits & Perks You'll Enjoy: We offer more than just a job; we offer a career with meaningful benefits, including these standout features: Work-Life Balance: Enjoy paid 1/2 days off every third Wednesday of the month, designated as WIN (What-I-Need) Wednesdays. Paid Time Off: You get your Birthday Off, plus generous vacation, PTO, and holiday pay. Long-Term Loyalty Rewards: Vacation Bonuses every 5 years of service. A 1-Month Paid Sabbatical after every 10 years of employment. Comprehensive Coverage: Medical, dental, and vision insurance coverage, plus company-paid Short-Term (STD) and Long-Term Disability (LTD) insurance, and Life insurance. Other Perks: A paid Amazon Prime membership and a Simple IRA retirement plan. Ready to Make a Direct Impact on Occupancy and join a company that values you? If you're a self-starter who excels at managing a high-volume workload while providing top-tier customer service, we want to hear from you! Apply today.

The Patient Accounts Specialist is a liaison to review and resolve complex Patient Accounts issues. The Patient Accounts Specialist may be responsible for the customer service, posting, billing and/or collection process of the Patient Accounts process. It is the responsibility of the incumbent(s) of this position to incorporate the Mission values and philosophy of the organization into the completion of all job duties. Relies on experience and judgment to accomplish responsibilities; Works under minimal supervision; Creativity is expected to perform job and may lead and direct the work of others. Responsibilities * Supervision * Provides support and acts as a team lead over patient charge posting, billing, and collection operation, assists with work-related problems, and assists co-workers with patient account inquiries in a professional and considerate manner that promotes efficient departmental operation. * Promotes the quality and efficiency of his/her own performance through participation in staff educational programs, approved continuing education courses, and specialized skill training programs. * Provides quality training and orientation for assigned employees, informs co-workers of relevant departmental policies and procedures, allocates tasks to co-workers as needed, and implements and monitors departmental work schedules and duty assignments. * Payor Relations * Promotes efficient departmental operations by monitoring controls to ensure appropriate submission, billing, and payment cycles and recommending/monitoring procedures for follow-up on third party approvals, billing, and collection for overdue accounts. * Promptly answers inquiries from patients, co-workers, and employees regarding patient accounts in a kind and courteous manner. * Performs follow-ups on unpaid claims by contacting intermediary or insurance carrier in order to ensure that patient is free from financial burden. Prepares a list of past due accounts for collection in order to ensure that legal and payer requirements are met and patient's interests are appropriately represented. * Works with insurance companies on provider contract agreements in order to ensure that correct adjustments to patient accounts are applied in a manner that best represents the financial interests of the patient. * Receivables * Ensures Implementation of established billing and collection procedures and ensures that patient accounts receivable records comply with established policies and procedures in an effort to promote quality health care services and prudent hospital management. * Monitors accounts receivable and cash receipt functions, and keeps current on governmental third party and private insurance payer reimbursement billing procedures in an effort to ensure the proper and efficient handling of patient billing procedures. * Other Duties As Assigned * Performs other duties as assigned or requested. Qualifications * Must have 3 yrs experience of relevant experience. Bachelor's Degree substitutes 2 yrs exp. Associate's Degree, trade school, or certification substitutes 1 yr exp. Some examples of relevant experience include LPN, RN, Revenue Cycle, Accounting, Bookkeeping, Business, Billing, Coding or call center environments. * High School or equivalent * Knowledge of ICD-10, CPT and HCPCS coding; ability to read and understand third party payer explanation of benefits.

The Patient Accounts Specialist is a liaison to review and resolve complex Patient Accounts issues. The Patient Accounts Specialist may be responsible for the customer service, posting, billing and/or collection process of the Patient Accounts process. It is the responsibility of the incumbent(s) of this position to incorporate the Mission values and philosophy of the organization into the completion of all job duties. Relies on experience and judgment to accomplish responsibilities; Works under minimal supervision; Creativity is expected to perform job and may lead and direct the work of others. * Supervision * Provides support and acts as a team lead over patient charge posting, billing, and collection operation, assists with work-related problems, and assists co-workers with patient account inquiries in a professional and considerate manner that promotes efficient departmental operation. * Promotes the quality and efficiency of his/her own performance through participation in staff educational programs, approved continuing education courses, and specialized skill training programs. * Provides quality training and orientation for assigned employees, informs co-workers of relevant departmental policies and procedures, allocates tasks to co-workers as needed, and implements and monitors departmental work schedules and duty assignments. * Payor Relations * Promotes efficient departmental operations by monitoring controls to ensure appropriate submission, billing, and payment cycles and recommending/monitoring procedures for follow-up on third party approvals, billing, and collection for overdue accounts. * Promptly answers inquiries from patients, co-workers, and employees regarding patient accounts in a kind and courteous manner. * Performs follow-ups on unpaid claims by contacting intermediary or insurance carrier in order to ensure that patient is free from financial burden. Prepares a list of past due accounts for collection in order to ensure that legal and payer requirements are met and patient's interests are appropriately represented. * Works with insurance companies on provider contract agreements in order to ensure that correct adjustments to patient accounts are applied in a manner that best represents the financial interests of the patient. * Receivables * Ensures Implementation of established billing and collection procedures and ensures that patient accounts receivable records comply with established policies and procedures in an effort to promote quality health care services and prudent hospital management. * Monitors accounts receivable and cash receipt functions, and keeps current on governmental third party and private insurance payer reimbursement billing procedures in an effort to ensure the proper and efficient handling of patient billing procedures. * Other Duties As Assigned * Performs other duties as assigned or requested. * Must have 3 yrs experience of relevant experience. Bachelor's Degree substitutes 2 yrs exp. Associate's Degree, trade school, or certification substitutes 1 yr exp. Some examples of relevant experience include LPN, RN, Revenue Cycle, Accounting, Bookkeeping, Business, Billing, Coding or call center environments. * High School or equivalent * Knowledge of ICD-10, CPT and HCPCS coding; ability to read and understand third party payer explanation of benefits.

Full-time Description Responsible for helping coordinate the billing, cash posting, and collection of outstanding accounts in the Business Office. Provides assistance and backup for the Revenue Cycle Director. Prepare billing files to send electronically, checking for accuracy. Document accounts. Verify files were received by SSI. Keep applicable spreadsheets with totals. Prepare hard copy claims to send daily, checking for accuracy. Document accounts. Work on the Process Rejection Batch routine and make corrections. Print and work the Late Charges report. Compile and upload Bad Debt files to collection agency. Compile and upload Patient Statement files to third-party vendors. Compile credit balance report, verify refunds for accuracy, and process refund list. Submit it to the director for review and approval. Final approval by CFO. Responsible for checking each assigned payer's remittances against the system's expected reimbursement. Research any variances and appeal remittance if necessary. Promptly report any trends or issues to the Revenue Cycle Director. Aggressively work to reduce AR by following up on denials, underpayments, and overpayments. Work with the Reimbursement Specialist to appeal underpayments and denials. Work on claims denied due to no authorization, incorrect codes, improper billing, etc., to resolve them promptly. Review accounts for further collection, including phone calls, letters, final notices, and collection agency representation. Works closely with the Director on accounts that need to be assigned to agency and/or suits, including getting further approval (if required), documenting accounts, and following the next steps. Stays current on any updates or changes made to the computer system or other software programs, laws, or continuing education used in the hospital regarding billing or account collection. Sorts, responds to, documents, and files correspondence. Helps resolve problems, answers inquiries, and liaises with internal and external customers on patient account issues. Provides back-up for other positions in the department. Make recommendations to the Director on ways to improve efficiencies or processes for the department. Handles special projects as assigned by Management or any other duties assigned. As an employee of SHOLA, you are responsible for ensuring we comply with all federal and state privacy protection laws and regulations (HIPAA). You must recognize protected health information (PHI) that requires protection, determine when it is permissible to access, use, or disclose PHI, and reduce the risk of impermissible access to, use, or disclosure of PHI. Exceptional patient satisfaction is the expected culture at SHOLA. Each employee is responsible for delivering exceptional patient satisfaction in all encounters with patients, families, and visitors. You are responsible for always holding yourself and your peers accountable for providing excellent patient satisfaction. The statements mentioned above outline the general duties necessary to describe the essential functions of this position. However, they are not meant to be considered a comprehensive description of all the work requirements that may be inherent in the position. Requirements Education: A high school diploma or equivalent is required, and a college degree in a business-related field is preferred. Experience: At least three (3) years of experience in a medical business office environment performing billing, payment posting, follow-up, and collections is preferred. Licenses/Certificates: None Special Skills: Knowledge of complete revenue cycle processes, including billing government programs such as Medicare and Medicaid, commercial payers and other third parties and patients, reimbursement from all payers, contract evaluation for proper payment adjudication and patient responsibility, and denial management. Must know medical terms, CPT/HCPCS codes, ICD-10 codes, etc. Excellent communication skills, including written, spoken, and listening skills, are essential. Must be a “team player” and be able to teach skills to others. Must have excellent interpersonal and organizational skills and can always work positively and professionally. Must possess good time management skills, problem-solving, and critical thinking skills. Must be proficient in Excel and Word. Knowledge of Meditech, SSI, Passport, and other systems related to the job is a plus, as well as the ability to understand and apply state and federal healthcare billing laws and regulations. Reports To: Revenue Cycle Director Positions reporting directly to this position: None

**_What Customer Service Operations contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates, billing (including drop-ships), processing chargebacks and vendor invoices and developing and negotiating customer and group purchasing contracts. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. The Accounts Receivable Team Lead performs day-to-day AR functions with the goal of ensuring that all policies and procedures related to providing consistent, supervisor customer/patient care are adhered to, and service & production goals are met effectively and efficiently. They will work within the scope of responsibilities as dictated below with guidance and support from AR & Billing leadership teams. **_Responsibilities_** + Provides ongoing leadership and support to team associates to ensure that day-to-day service and production goals are met. + Assists management in monitoring associates' goals and objectives daily; motivates and encourages associates to maximize performance. + Provides ongoing feedback, recommendations, and training as appropriate. + Assists supervisors in ensuring staff adherence to company policy and procedures. + Assists supervisors in related personnel documentation as required, necessary, or appropriate. + Acts as a subject matter expert in claims processing. + Processes claims: investigates insurance claims; properly resolves by follow-up & disposition. + Lead and manage escalation projects, addressing complex issues and ensuring timely resolution to maintain optimal account receivables performance and client satisfaction. + Resolves complex insurance claims, including appeals and denials, to ensure timely and accurate reimbursement. + Verifies patient eligibility with secondary insurance company when necessary. + Bills supplemental insurances including all Medicaid states on paper and online. + Oversees appeals and denials management to maximize revenue recovery and minimize financial leakage, ensuring all claims are accurately processed and followed up in a timely manner. + Manages billing queue as assigned in the appropriate system. + Investigates and updates the system with all information received from secondary insurance companies. + Ensures that all information given by representatives is accurate by cross referencing with the patient's account, followed by using honest judgement in any changes that may need to be made. + Processes denials & rejections for re-submission (billing) in accordance with company policy, regulations, or third party policy. + Updates patient files for insurance information, Medicare status, and other changes as necessary or required as related to billing when necessary **_Qualifications_** + 6+ years of experience, preferred + High School Diploma, GED or technical certification in related field or equivalent experience, preferred + Proficiency in Microsoft Excel (e.g., pivot tables, formulas), preferred **_What is expected of you and others at this level_** + Takes the lead in effectively applying and teaching new processes and skills in order to accomplish a wide variety of assignments + Comprehensive knowledge in technical or specialty area + Ability to apply knowledge beyond own areas of expertise + Performs the most complex and technically challenging work within area of specialization + Preempts potential problems and provides effective solutions for team + Works independently to interpret and apply company procedures to complete work + Provides guidance to less experienced team members + May have team leader responsibilities but does not formally supervise **Anticipated hourly range:** $22.30 - $32.00/hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/8/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs. What We Do: Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. ( *in collaboration with AbbVie ) About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s). _ Your Contributions (include, but are not limited to): Sales and Market Development Drives product acceptance and growth through targeted education and strategic account management Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications Identifies and addresses territory-specific opportunities and barriers to product success Effectively manages promotional resources and budget Customer Relationship Management Builds and maintains relationships with key stakeholders including: Healthcare providers (Psychiatrists, Neurologists, NPs, PAs) Clinical staff (RNs, LPNs, PharmDs) Key opinion leaders and advocacy groups Community Mental Health Clinics and Long Term Care facilities Local/regional payers and pharmacies Cross-Functional Collaboration Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams Professional Standards Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices Demonstrates integrity and models behaviors consistent with company values and compliance policies Work Expectations Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events Other duties as assigned Requirements: BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR Master's degree in science or related field AND 2+ years of similar experience noted above Professional Expertise Knowledge of best practices in the functional discipline and broader related business concepts Strong understanding of healthcare regulatory and enforcement environments Proven track record of meeting/exceeding sales objectives and launch success in complex environments Developing internal reputation in area of expertise Continuously works to improve tools and processes Leadership & Teamwork Ability to lead and participate in cross-functional teams Exhibits leadership skills, typically directing lower levels and/or indirect teams Builds trust and support among peers Acts as a settling influence in challenging situations Technical Skills Strong computer skills and working knowledge of business systems Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.) Excellent project management abilities Critical Thinking Sees broader organizational impact across departments/divisions Excellent analytical thinking and problem-solving skills Intellectual curiosity and ability to challenge status quo Able to decide and act without having the complete picture Communication & Relationship Management Excellent verbal and written communication skills Strong sales and account management disposition Ability to navigate complex accounts across varied care sites Understanding of specialty fulfillment and payer requirements Personal Attributes Results-oriented with high ethical standards Adaptable and effective in managing change Ability to meet multiple deadlines with accuracy and efficiency Thrives in performance-based, fast-paced environments Versatile learner who enjoys unfamiliar challenges Derives satisfaction through purposeful, passionate work Entrepreneurial attitude/experience Job-Specific Requirements Should reside within the geographic area of the assigned territory Valid driver's license and clean driving record (position requires frequent driving) Neurocrine Biosciences is an EEO/Disability/Vets employer. We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description. _ The annual base salary we reasonably expect to pay is $123,100.00-$168,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.

Job DescriptionDescription: Job Summary: Responsible for receiving insurance and patient payments. Verifies, processes and records these payments. Answers patient payment questions. Performs minor secretarial duties. Participates in the department's performance improvement and continuous quality improvement (CQI) activities. DUTIES AND RESPONSIBILITIES: Receives insurance and patient payments and posts to correct patient account. Accurately encodes payments on transmittal forms for batching. Records payments received with the correct budget number, records all payment information in account ledger. At the end of each business day lists and balances all payments received. Able to prepare monies for bank deposit. Answers the telephone professionally and in a timely manner; directs calls appropriately. Able to answer routine questions from patients concerning payments. Treats patients with respect, maintains confidentiality. Contacts patients and insurance companies to verify payment. Demonstrates the ability to assist patients and insurance companies with billing problems. Orders itemized bills for patients and insurance companies when requested. Prepares productivity summaries monthly. Prepares the unsigned encounter reports weekly Reconciles cash log with monthly bank statements Ensures batches are free from errors prior to submission to all insurance companies Demonstrates a good working relationship within the department and with other departments. Demonstrates the ability to be flexible and organized. Accepts other duties as assigned. Requirements: Regulatory Requirements: High School Graduate or equivalent. A minimum of six months experience in bookkeeping/accounting. Knowledge of bookkeeping/accounting procedures. Language Skills: Ability to communicate in English, both verbally and in writing. Additional languages preferred. Skills: Basic computer knowledge. Ability to type _____ words per minute. Ability to operate office equipment safely and correctly. Physical Demands: For physical demands of position, including vision, hearing, repetitive motion and environment, see following description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care.

Maintenance/Custodial/Child Nutrition/Child Nutrition - Billing Clerk Attachment(s): * Advertisement * Job Description

Monitors the patient accounts process. The Patient Accounts Representative 2 works with patients, co-workers and external agencies to ensure the prompt payment and/or reimbursement of hospital charges. #CB Responsibilities * Customer Service * Promptly answers inquiries from patients, co-workers, and employees regarding patient accounts in a kind and courteous manner. * Assists in providing quality training and orientation for assigned employees. * Payor Relations * Advises patient or guarantor of third-party payer benefits and estimated private payer amount and collects partial payments prior to admission in a manner that promotes the provision of high-quality health care services by the department. * Reviews patient papers and documentation for reported information accuracy, and researches errors on patient accounts, billing and insurance problems, and lost payments in order to ensure accurate record maintenance and prudent departmental operation. * Makes written and verbal inquiries to third party payers, reconciles patient accounts, and makes payment arrangements in an effort to ensure that patients are free from financial burden and that patient interests are appropriately represented. * Coordinates and originates payroll deduction actions for hospital employees in accordance with established policies and procedures and oversees collection letter mail-outs for delinquent unpaid patient accounts in a prudent and efficient manner. * Sends itemized patient account statements per attorney request or in response to subpoena in a professional and diligent manner. * Receivables * Works with external agencies and companies to provide patients with prompt reimbursement for hospital services. Interprets, explains, and counsels patient and family regarding hospital charges, services, and payment policies in a manner sensitive to the needs and financial situation of the patient. * Other Duties As Assigned * Performs other duties as assigned or requested. Qualifications 1 year at hospital (2 years elsewhere) in medical accounting, bookkeeping, or related area High School or equivalent

Monitors the patient accounts process. The Patient Accounts Representative 2 works with patients, co-workers and external agencies to ensure the prompt payment and/or reimbursement of hospital charges. #CB * Customer Service * Promptly answers inquiries from patients, co-workers, and employees regarding patient accounts in a kind and courteous manner. * Assists in providing quality training and orientation for assigned employees. * Payor Relations * Advises patient or guarantor of third-party payer benefits and estimated private payer amount and collects partial payments prior to admission in a manner that promotes the provision of high-quality health care services by the department. * Reviews patient papers and documentation for reported information accuracy, and researches errors on patient accounts, billing and insurance problems, and lost payments in order to ensure accurate record maintenance and prudent departmental operation. * Makes written and verbal inquiries to third party payers, reconciles patient accounts, and makes payment arrangements in an effort to ensure that patients are free from financial burden and that patient interests are appropriately represented. * Coordinates and originates payroll deduction actions for hospital employees in accordance with established policies and procedures and oversees collection letter mail-outs for delinquent unpaid patient accounts in a prudent and efficient manner. * Sends itemized patient account statements per attorney request or in response to subpoena in a professional and diligent manner. * Receivables * Works with external agencies and companies to provide patients with prompt reimbursement for hospital services. Interprets, explains, and counsels patient and family regarding hospital charges, services, and payment policies in a manner sensitive to the needs and financial situation of the patient. * Other Duties As Assigned * Performs other duties as assigned or requested. 1 year at hospital (2 years elsewhere) in medical accounting, bookkeeping, or related area High School or equivalent

**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************