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Account specialist jobs in Boise, ID

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  • Client Success Renewals Specialist

    Norstella

    Account specialist job in Boise, ID

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $70k-90k yearly 6d ago
  • Service Center Accountant

    Gills Point S Tire & Auto

    Account specialist job in Boise, ID

    Job DescriptionDescription: Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers while ensuring each employee feels valued, respected, and engaged in contributing to the success. Our strong reputation for family values and operational ethics makes us eager to add more team members who want to grow with us. The Service Center Accountant is responsible for bookkeeping-level accounting related to Point of Sale (POS) transactions and vendor receipts. This role supports retail and warehouse managers by ensuring the accuracy and proper documentation of financial transactions for assigned locations. The Service Center Accountant also validates vendor receipts, ensures accurate posting into NetSuite, and troubleshoots any bookkeeping issues that arise. Responsibilities: Maintain and reconcile POS transactional data and vendor receipts for assigned locations. Assist retail and warehouse managers with financial record-keeping and bookkeeping tasks. Validate and ensure accuracy of vendor receipt postings into NetSuite from the POS system. Ensure proper documentation is attached to financial transactions for compliance and audit purposes. Identify and troubleshoot discrepancies or errors in bookkeeping functions. Collaborate with internal departments to resolve financial data inconsistencies. Support month-end closing processes as needed. Requirements: Qualifications & Skills: Experience: Previous bookkeeping or accounting experience, preferably in retail or service center environments. Technical Skills: Proficiency in accounting software, especially NetSuite, and familiarity with POS systems. Detail-Oriented: Strong attention to detail to ensure accuracy in financial records. Problem-Solving: Ability to troubleshoot and resolve bookkeeping-related issues efficiently. Communication Skills: Ability to effectively work with retail and warehouse managers to support financial accuracy. Preferred Qualifications: Experience working with POS systems and vendor invoice processing. Prior knowledge of NetSuite or similar ERP systems. Strong organizational and time-management skills. Ability to act as liaison / coach when working with service center managers
    $24k-29k yearly est. 23d ago
  • Client Specialist

    Functional Medicine of Idaho

    Account specialist job in Meridian, ID

    Full-time Description At Functional Medicine of Idaho (FMI), we are committed to helping people thrive by providing personalized, integrative healthcare that addresses the root causes of health concerns. Our mission is to empower individuals at every stage of life, guiding them toward optimal well-being. We focus on delivering comprehensive, patient-centered care rooted in the latest research and compassionate service. At FMI, we value collaboration, innovation, and empathy, and are dedicated to offering the best functional and integrative medicine in the communities we serve. Join our team and be part of transforming healthcare while making a meaningful impact. Benefits 401(k) with Employer Match Dental Insurance Employee Assistance Program Health Insurance Life Insurance Vision Insurance Paid Time Off Employee Discounts on Wellness services, Supplements, & more! Role and Responsibilities As a Client Specialists at Functional Medicine of Idaho, you will be responsible for ensuring that patients receive personalized and compassionate care from the moment of intake through ongoing communication and follow-ups. This role involves overseeing the intake process, facilitating communication between patients and healthcare providers, and supporting clinical staff. Greet and direct clients, ensuring a welcoming and efficient intake process. Schedule and confirm patient appointments, consultations, and follow-ups. Make reminder calls for upcoming appointments, classes, and payment deadlines. Answer incoming calls, redirect them as necessary, and return voicemails promptly. Assist clinical staff with daily tasks, ensuring smooth operations. Be flexible to complete tasks and additional responsibilities as requested by your next-level supervisor. Manage inside sales of client packages, setting and tracking sales targets. Suggest and implement improvements in the sales administration process. Report on sales metrics and suggest improvements. Ensure brand consistency and sell value to drive sales. Review package options with potential clients and explain the provider's recommended program. Process credit card payments and handle financial transactions securely. Qualifications and/or Work Experience Requirements High School Diploma (required). Proven experience in a sales-related industry, preferably within healthcare. Hands-on experience with CRM software and Google Drive. Strong understanding of the sales administration process. Excellent verbal and written communication skills, with the ability to engage effectively with internal and external clients. Strong analytical and organizational skills. Ability to work independently, manage multiple tasks efficiently, and complete assignments within set parameters. Preferred Skills Excellent analytical, decision-making, and problem-solving skills. Strong communication abilities with patients and team members, thriving in a dynamic environment. High emotional intelligence with a passion for health, wellness, and functional medicine. Proficient in EMR systems and general computer literacy. Experience in Functional Medicine and familiarity with related practices. Sales experience in healthcare settings. Equal Opportunity Employer Functional Medicine of Idaho is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, age, sex, marital status, national origin, ancestry, disability, handicap or veteran status. Requirements FMIHIGHP
    $30k-45k yearly est. 60d+ ago
  • Sr Cash Application Specialist

    Truckstop

    Account specialist job in Boise, ID

    At Truckstop, we have transformed the entire freight-moving lifecycle with our SaaS solutions. From freight matching to payments and everything in between, we are the trusted partner for carriers, brokers, and shippers alike. We lead this industry forward with our One Team mindset committing to principles such as assume positive intent, have each other's back, and be your authentic self. Our drive for greatness produces high expectations, yet our regard for humans is even higher. Join a team of brilliant minds and generous hearts who care deeply about other's success. Please note: This is a full-time, in-person role based at our Boise or Orlando office Job Summary: The Cash Application Specialist ensures the accurate, timely, and efficient application of all incoming payments across Denim's factoring operations. This role plays a vital part in maintaining a clean receivables ledger, minimizing unapplied cash, and supporting smooth daily funding activities. In addition, this position manages the First Source (FS) Cash Application team, overseeing all work completed in Bank of America's IREC system, including debtor matching, exception handling, and quality control. Essential Job Functions: Daily Payment Application Apply all posted payments from the previous day with accuracy and timeliness. Investigate and resolve payment exceptions, documenting all issues clearly in UC item descriptions Charge back any short-paid and overage amounts per policy. Review requested remittances and proactively clear unapplied cash as supporting information is received. Management of First Source Team & IREC Workflows Oversee the daily work of the First Source cash application team, ensuring quality, consistency, accuracy, and adherence to Denim standards. Manage all work performed in Bank of America's IREC system, including: Debtor name and account matching Resolving missing or mismatched debtor entries Exception handling and routing Clearing batches and preparing items for import into Denim systems Train FS team members on Denim workflows, cash application logic, and exception-resolution expectations. Establish productivity expectations, SLAs, and quality controls for FS team performance. Serve as the operational escalation point for FS-related issues in IREC. Partner with internal teams to ensure a smooth transition when migrating more volume from EXL to FS. Unapplied Cash Management Manage all unapplied cash over 60 days and release it to the client's reserve when appropriate, unless it meets exception criteria such as refunds or suspected duplicates. Manage refunds and ensure payments are sent back to the proper customer. Process Optimization & Quality Control Support enhancements to payment-application workflows to improve speed, accuracy, and automation. (Derived from “Optimize Payment Application Processes”) Help build standardized exception handling processes for both Denim and FS teams. Identify recurring issues in remittances, debtor setups, or payment metadata and work with Product/Engineering to improve data integrity. Contribute to automation initiatives that reduce manual work and improve accuracy, especially related to debtor matching and payment ingestion. (Derived from “Automation & Process Innovation”) Cross-Functional Collaboration Work closely with Client Services to resolve payment discrepancies and obtain missing remittances. Partner with Risk, Underwriting, and the Payments App Lead to ensure exception handling aligns with operational standards. Communicate clearly with internal stakeholders when FS or Denim teams require additional information. The above description covers the most significant duties performed but does not include other related occasional work that may be assigned or is completed by the partner. Position Requirements: FLSA Status: Exempt Physical Demands: Minimum physical exertion. While performing the duties of this position, the employee is frequently required to sit, communicate, reach, and manipulate objects, tools or controls. The position requires mobility. Duties involve moving materials weighing up to 5 pounds on a regular basis. Manual dexterity and coordination are required over 75% of the work period while operating equipment such as computer keyboard and mouse. EEO Statement: Truckstop.com provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. At Truckstop we are dedicated to creating a workplace that is equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for a yearly bonus. Final salary is based on a number of factors including market location, job-related knowledge, education/training, certifications, key skills, experience, internal peer equity as well as business considerations. The anticipated base pay range for this position is :$60,000-$70,000 USD The above description covers the most significant duties performed but does not include other related occasional work that may be assigned or is completed by the employee. Truckstop provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Truckstop participates in the E-Verify program. Learn more about the E-Verify program here: ************************* Truckstop Privacy Policy
    $60k-70k yearly Auto-Apply 12d ago
  • Sr Cash Application Specialist

    Truck Stop

    Account specialist job in Boise, ID

    At Truckstop, we have transformed the entire freight-moving lifecycle with our SaaS solutions. From freight matching to payments and everything in between, we are the trusted partner for carriers, brokers, and shippers alike. We lead this industry forward with our One Team mindset committing to principles such as assume positive intent, have each other's back, and be your authentic self. Our drive for greatness produces high expectations, yet our regard for humans is even higher. Join a team of brilliant minds and generous hearts who care deeply about other's success. Please note: This is a full-time, in-person role based at our Boise or Orlando office Job Summary: The Cash Application Specialist ensures the accurate, timely, and efficient application of all incoming payments across Denim's factoring operations. This role plays a vital part in maintaining a clean receivables ledger, minimizing unapplied cash, and supporting smooth daily funding activities. In addition, this position manages the First Source (FS) Cash Application team, overseeing all work completed in Bank of America's IREC system, including debtor matching, exception handling, and quality control. Essential Job Functions: Daily Payment Application * Apply all posted payments from the previous day with accuracy and timeliness. * Investigate and resolve payment exceptions, documenting all issues clearly in UC item descriptions * Charge back any short-paid and overage amounts per policy. * Review requested remittances and proactively clear unapplied cash as supporting information is received. Management of First Source Team & IREC Workflows * Oversee the daily work of the First Source cash application team, ensuring quality, consistency, accuracy, and adherence to Denim standards. * Manage all work performed in Bank of America's IREC system, including: * Debtor name and account matching * Resolving missing or mismatched debtor entries * Exception handling and routing * Clearing batches and preparing items for import into Denim systems * Train FS team members on Denim workflows, cash application logic, and exception-resolution expectations. * Establish productivity expectations, SLAs, and quality controls for FS team performance. * Serve as the operational escalation point for FS-related issues in IREC. * Partner with internal teams to ensure a smooth transition when migrating more volume from EXL to FS. Unapplied Cash Management * Manage all unapplied cash over 60 days and release it to the client's reserve when appropriate, unless it meets exception criteria such as refunds or suspected duplicates. * Manage refunds and ensure payments are sent back to the proper customer. Process Optimization & Quality Control * Support enhancements to payment-application workflows to improve speed, accuracy, and automation. (Derived from "Optimize Payment Application Processes") * Help build standardized exception handling processes for both Denim and FS teams. * Identify recurring issues in remittances, debtor setups, or payment metadata and work with Product/Engineering to improve data integrity. * Contribute to automation initiatives that reduce manual work and improve accuracy, especially related to debtor matching and payment ingestion. (Derived from "Automation & Process Innovation") Cross-Functional Collaboration * Work closely with Client Services to resolve payment discrepancies and obtain missing remittances. * Partner with Risk, Underwriting, and the Payments App Lead to ensure exception handling aligns with operational standards. * Communicate clearly with internal stakeholders when FS or Denim teams require additional information. The above description covers the most significant duties performed but does not include other related occasional work that may be assigned or is completed by the partner. Position Requirements: FLSA Status: Exempt Physical Demands: Minimum physical exertion. While performing the duties of this position, the employee is frequently required to sit, communicate, reach, and manipulate objects, tools or controls. The position requires mobility. Duties involve moving materials weighing up to 5 pounds on a regular basis. Manual dexterity and coordination are required over 75% of the work period while operating equipment such as computer keyboard and mouse. EEO Statement: Truckstop.com provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. At Truckstop we are dedicated to creating a workplace that is equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for a yearly bonus. Final salary is based on a number of factors including market location, job-related knowledge, education/training, certifications, key skills, experience, internal peer equity as well as business considerations. The anticipated base pay range for this position is : $60,000-$70,000 USD The above description covers the most significant duties performed but does not include other related occasional work that may be assigned or is completed by the employee. Truckstop provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Truckstop participates in the E-Verify program. Learn more about the E-Verify program here: ************************* Truckstop Privacy Policy
    $60k-70k yearly 17d ago
  • Specialist - Vessel Processing

    Ocean Network Express

    Account specialist job in Boise, ID

    Job Family: Cargo Management Center Job Title: International Logistics Specialist - Vessel Processing Role Summary: Responsible for the successful execution of the Vessel Processing process. Ensure required information is sent to terminals and customs along with rail teams. Provides knowledge about nonstandard vessel processing issues to internal/external parties. Research and respond to routine/non-routine issues/problems and make recommendations for solutions to nonstandard issues. Act as liaison with Company, port operations and customer service. Incumbent will report directly to the Supervisor; Vessel Processing, Cargo Management. Additional Responsibilities: Logistics Specialist Task Fulfillment Troubleshoot and resolve complex challenges involving cargo movement including but not limited to: customs, schedule deviations, expedited movement requests, technical challenges and account requests and inquiries. Handles situations that may require adaptation of response or extensive research according to situational needs. Requires advanced problem solving Assess customer needs and suggest/promote alternative options Invoice dispute resolution Provide knowledge about nonstandard vessel processing issues to internal/external parties. Research and respond to routine/non-routine customer issues/problems and make recommendations for solutions to nonstandard issues. Track and trace shipper documents required for containers to unload from inbound vessels. Proactively pursues continuous improvement Apply knowledge, procedures, and good judgment in daily decision-making Ability to remain calm and make clear reasoned decisions under pressure and able to adapt to fast-changing situations Core Required Skills and Competencies: Strong Data handling and Analytical reasoning skills Strong Critical thinking Sound decision-making Ability to multitask and prioritize Adapts to change and prioritizes for high-end results Responsive, dependable and follows through Team PlayerAbility to prioritize and multitask Critical thinking skills Positive and professional demeanor Excellent written and verbal communication skills Function Specific Required Skills and Competencies: Knowledge of rail, vessel and terminal operation, customs are preferred but not required. Provides exceptional service to internal and external customers with accuracy, efficiency, and effectiveness Responds to account demands clearly, accurately, and timely in a caring manner G Suite and Microsoft office experience Required Minimum Years' Experience: 2+ function-related experience Required Minimum Education: Bachelor's Degree Preferred
    $29k-43k yearly est. Auto-Apply 34d ago
  • Account Specialist - Fluid Power

    Genpt

    Account specialist job in Boise, ID

    Account Specialist-Fluid Power The Account Specialist-Fluid Power role sells directly to customers with a technical focus on Fluid Power products. This role focuses on developing and implementing sales strategies, identifying potential customers, and managing existing customer relationships specifically for Fluid Power products. JOB DUTIES Sells directly to customers primarily through face-to-face interactions to foster strong relationships and maintain customer satisfaction. Assesses customer needs and suggests appropriate products, services, and/or solutions. Generates new business, cross sells, and repeat sells to new and existing customers by developing and implementing sales strategies, identifying potential customers, and managing existing customer relationships. Develops and delivers sales bids, proposals, and presentations and conducts product demonstrations. Works with Branch Manager to provide business planning to reach product and sales goals. •Personally accountable for time allocation and priorities to reach goals and applying efforts to high ROI opportunities. Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a high school diploma or GED. Typically requires industry and sales experience. KNOWLEDGE, SKILLS, ABILITIES Knowledge of industrial products: power transmission, hydraulic, pneumatic and mill supply. Knowledge of supply chain systems. Reliable, organized, detailed, and focused. Moderate computer skills, including communicating internally and externally via email. Ability to use Microsoft Office, proficiency in Excel. Ability to multitask and manage time well. PHYSICAL DEMANDS: May be required to be on-call nights or weekends, depending on need. LICENSES & CERTIFICATIONS: Valid driver's license required. All company vehicles are subject to continuous video monitoring. SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility BUDGET RESPONSIBILITY: No COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $35k-51k yearly est. Auto-Apply 60d+ ago
  • Accounts Receivable, Customer Service Operations

    Cardinal Health 4.4company rating

    Account specialist job in Boise, ID

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 48d ago
  • A/R Specialist

    Alvest

    Account specialist job in Boise, ID

    AERO Specialties is a world leader in manufacturing and distributing high-quality ground support equipment (GSE). We opened our doors in 1987 as a small, local manufacturer and have grown tremendously with offices in the Boise, ID, USA area and multiple international sales as service locations. We remain dedicated to the company's mission of providing the best GSE and customer service possible. We are seeking new team members who share our core values and vision: building a team of people dedicated to our purpose who strive for excellence in performance! The AERO Specialties Accounts Receivable Specialist is responsible for the receipt and accounting of funds being paid to the organization. This role also serves as an auditor, ensuring that invoices are accurate and that proper accounting procedures are followed to account for the receipt of payment for goods and services completed by the organization. What are we looking for? Someone with the following Core Competencies The ability to work hard, to complete multiple challenging tasks/projects within agreed time frames and with the appropriate level of critical thinking and quality. To manage daily, monthly and annual goals with clear, proactive communication and follow-up across all teams, both internal and external. To drive to improve the business and its processes by seeking efficiency in all activities. A commitment to be your best self - everyday; to taking responsibility for your actions; to taking a positive approach towards your coworkers, our challenges and our failures; to pushing yourself and your coworkers for results. We strive for success but sometimes we miss. When we do, we expect everyone to pull together, to get back up and to push forward again - together. And someone who can: Applies customer payments accurately to the appropriate customer account. Researches and solves payment discrepancies as needed. Processes credit card payments, check payments, wires, and credits to customer accounts Adjusts accounts as needed. Facilitates payment of invoices due by sending daily invoices, payment reminders, and contacting customers as appropriate. Verifies validity of account discrepancies by obtaining and investigating information from sales and prior invoices and payments. Resolves collections by examining customer payment plans, payment history, credit line, and actively works to collect past due monies from customers. Prepares weekly reports for accounting management. Requirements What qualifies someone for this position? Associate's degree in accounting or a closely related field; or, an equivalent level of skill and experience. A minimum of 2 years of experience in an accounts receivable, collections, or a closely related role. Extensive knowledge of Microsoft Office Suite to include Excel. Ability to use 10-key calculator for a variety of accounting functions. Strong math skills. Ability to multi-task, prioritize and work efficiently. Ability to listen, communicate (written and verbal), excellent grammar, spelling and proof-reading skills and follow-up effectively with all staffing levels and clients/customers. Ability to work independently, self-starter, energetic. Ability to demonstrate good common sense and sound judgment. Ability to perform at high levels in a fast-paced ever-changing work environment. Ability to anticipate work needs and follow through with minimum direction. Ability to interact with employees and vendors in a professional manner. What do you get in return? Competitive pay DOE! We pay 100% of your (the employee's) health insurance premium at time of eligibility (after 60 days at 1 st of the month)! Health Reimbursement Account (HRA)! Flexible Spending Account (FSA)! Employer match for 401k with eligibility to participate after only 90 days! Options for short-term and long-term disability insurance! Flexible work schedules! Paid vacations and personal time; the longer you're with us, the more you'll accrue! Paid holidays! Potential for profit sharing!
    $28k-36k yearly est. Auto-Apply 6d ago
  • AR Box Office Staff

    Block 22

    Account specialist job in Boise, ID

    Experts in the art of hospitality, Idaho Central Arena and Block22 Companies create memorable experiences. We are a destination for experiences beyond the ordinary, the heart of downtown Boise. As a Box Office Staff Member at IC Arena, you will be the first point of contact for guests, providing outstanding customer service while assisting with ticket sales, event information, and general inquiries. Duties/Responsibilities: Greet and assist customers in a friendly and professional manner. Sell tickets for games, concerts, and special events using the box office point-of-sale system. Provide accurate event information, seating details, pricing, and venue policies to guests. Handle cash, credit card transactions, and refunds accurately and responsibly. Maintain organized and clean workstations and ticket windows. Resolve customer issues and escalate concerns to supervisors when necessary. Assist with will-call distribution, guest list coordination, and ticket printing or reissuing as needed. Other job-related duties as assigned. Requirements Successful candidates exhibit the core values of Teamwork, Respect, Integrity and Passion while delivering our core purpose of serving and inspiring our communities by creating memorable experiences through integrity and teamwork.
    $28k-36k yearly est. 60d+ ago
  • Cash Posting Specialist

    Pennant Services

    Account specialist job in Eagle, ID

    Leading their Cluster's operations in providing world-class best practices for cash collections and reconciliation for the Cluster's Home Health & Hospice agencies. Collaborating with the Revenue Cycle Portfolio Leaders in developing, monitoring, and maintaining those world-class best practices for their Cluster. Partnering with other billers, Revenue Cycle Portfolio Leaders, and Service Center AR Resources within the Home Health & Hospice Segment in shared ownership to ensure a world-class AR function across the organization. DUTIES & RESPONSIBILITIES Creates accountability for collection efforts and procedures for Executive Directors and Revenue Cycle Portfolio Leaders. Provides coverage for cash posters in the event of short-term or unexpected absences. Partners with cluster Executive Directors and/or Revenue Cycle Portfolio Leaders to provide training to Cash Posters. Establishes and maintains positive and collaborative working relationships with Portfolio Billers and Collectors. Maintains a comprehensive working knowledge of payor contracts and ensures that payors are collecting according to contract provisions. Maintains a comprehensive working knowledge of government billing regulations, including Medicare and Medicaid regulations, and serves as a resource for agency personnel. Partners with cluster Executive Directors and/or AR Market Leaders, as well as Billers/Billing Managers, on payor projects in a timely manner. Attends Agency BAM meetings to identify and report on Collections received. Review, research, and post various types of funds daily Prepare cash reports and reconcile daily Resolve discrepancies by coordinating with internal teams Research and clear all unidentified cash accounts monthly Manage automated payment files and handle exceptions JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) At least three years' experience in health care billing and collections management, preferably in home health and/or hospice operations. Ability to exercise discretion and independent judgment and demonstrate good communication, negotiation, and public relations skills. Demonstrated capability to manage detailed information accurately. Able to work tactfully and collaboratively with colleagues, peers, service center personnel, referral sources, and payers. Demonstrates ingenuity, autonomy, assertiveness, flexibilit,y and cooperation in performing job responsibilities. Additional Information We are committed to providing a competitive Total Rewards Package that meets our employees' needs. From a choice of medical, dental, and vision plans to retirement savings opportunities through a 401(k) plan with company match and various other benefits, we offer a comprehensive benefits package. We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars. Compensation: Based on experience. Type: Full Time Location: Remote Why Join Us At Pennant Services, we don't just manage-we lead like owners. Our unique culture is built around empowerment, accountability, and growth. We invest in people who are ready to build and own their impact. What sets us apart: Opportunity for stock ownership Empowered, flat leadership model supported by centralized resources A work-life balance that promotes personal well-being Complete benefits package: medical, dental, vision, 401(k) with match Generous PTO, holidays, and professional development A culture built around our core values-CAPLICO: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership About Pennant Pennant Services supports over 180 home health, hospice, senior living, and home care agencies across 14 states. Our Service Center model enables local leaders to lead, while we provide centralized support for clinical, HR, IT, legal, and compliance needs, empowering them to succeed. Learn more at: ******************** #Remote Pennant Service Center 1675 E. Riverside Drive, Suite 150 Eagle, ID 83616 The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.
    $29k-37k yearly est. Auto-Apply 1d ago
  • Accounts Receivable Specialist

    Sound Window & Door Inc. DBA Renewal By Andersen

    Account specialist job in Meridian, ID

    Job DescriptionDescription: Department: Accounting Classification: Non-Exempt / Full-Time Work Type: 4 days in office, 1 day remote Reports to: Accounting Receivable Lead The Accounts Receivable (AR) Specialist is responsible for ensuring timely and accurate billing, collections, and cash application to support the company's financial health and operational efficiency for an assigned affiliate. This role plays a critical part in managing customer accounts, reducing outstanding receivables, and maintaining accurate financial records. The ideal candidate is detail-oriented, customer-focused, and proactive, with the ability to balance day-to-day transactional work while contributing to process improvements that enhance cash flow and financial controls. QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required: 2-4 years of accounts receivable or general accounting experience required. Strong understanding of billing, collections, and cash application processes. Proficiency in computerized accounting systems and Microsoft Excel. High attention to detail with strong organizational and time-management skills. Experience in construction, home services, or project-based billing environments is a plus. Experience working with multi-entity or multi-state operations preferred. Associate's or bachelor's degree in accounting, finance, or related field is preferred or equivalent professional experience. CORE COMPETENCIES Accuracy & Attention to Detail | Customer Service Orientation | Problem Solving Time Management & Prioritization | Collaboration | Continuous Improvement Mindset RESPONSIBILITIES This position is responsible for the following: Accounts Receivable & Billing Prepare, review, and issue accurate customer invoices in accordance with sales orders specifications and customer agreements. Record customer payments, apply prepayments, and maintain clean records in the system. Process adjustments, apply customer credits as specified, and request refunds as needed. Ensure timely and accurate billing for completed work, deposits, progress billings, and final invoices. Cash Application & Reconciliation Apply customer payments accurately and timely, including third party, ACH, checks, cash, and credit cards payments. Produce AR ageing reports and follow up on outstanding receivables with project managers. Partner with project managers and sales teams to investigate and resolve billing discrepancies. Support the finance department to ensure customer financing is approved and funded timely. Manage third-party payment applications for timely collection and processing of transactions. Prepare weekly AR reports and communicate key cash flow insights to the leadership team. Reconcile customer accounts, resolve unapplied cash, and investigate discrepancies. Assist with month-end close activities related to accounts receivable. Collections & Customer Account Management Monitor aging reports and proactively follow up on past-due accounts. Communicate professionally with customers regarding balances, payment status, and invoice questions. Escalate delinquent accounts in accordance with established policies. Reporting & Compliance Maintain accurate AR records in the accounting system. Prepare AR aging, collection status reports, and other ad-hoc reporting as needed. Ensure compliance with internal controls, accounting standards, and audit requirements. Process Improvement & Collaboration Partner with Sales, Operations, and Accounting to resolve billing or payment issues. Identify and recommend opportunities to improve AR processes, accuracy, and efficiency. Support system enhancements, documentation, and standard operating procedures. Perform additional accounting related projects or tasks assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions, provided such accommodation does not create undue business hardship. IDEAL CULTURE FIT A positive outlook and a pleasure to work with. A mature team player that thrives in a collaborative and supportive environment - No drama. Approach any challenge with a can-do attitude and take a creative approach to accomplishing tasks. Think critically and maintain an easygoing, friendly demeanor. Be authentic, do good work, and promote a healthy, balanced workplace. IDEAL WORK ETHIC Show up and show out. We go above and beyond simply putting in the hours by applying ourselves and constantly striving for improvement. Be a game-changer and ask yourself, "How can we do this better?" Think creatively and let our culture of innovation encourage you to bring your ideas to the table. PHYSICAL DEMANDS/WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, drive, stand, carry up to 15 lbs., bend, stoop, reach, and perform repetitive motions. Specific vision abilities required by this job include close and distance vision. Communication requirements include English verbal speech and written communication. WHAT WE OFFER Medical, dental and vision insurance Life and Accidental Death & Dismemberment (AD&D) Insurance Disability Insurance Identity Theft Protection Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) 401K PTO / Sick Time 8 Paid Holidays plus 1 Flex Holiday Discount on our windows and doors Employee discounts on travel, apparel, electronics, restaurants and more! COMPENSATION Annual salary $70,000 - $90,000, paid semimonthly #G&A #LI-RBA Requirements:
    $28k-36k yearly est. 12d ago
  • Quick Service Specialist

    Modern Auto Service

    Account specialist job in Fruitland, ID

    Job Description STOP working for places that do not value you- Join a Team That Actually Values You! We have a 4 DAY WORK WEEK and no weekends! If you want a place where your work matters, your team supports you, and your schedule gives you a real life outside of work - welcome to Modern Auto Service! We believe in People Above All, and Our company needs a Quick Service Specialist - a core role that services our loyal customers, supports shop flow, keeps the facility clean and organized, and ensures every vehicle receives a smooth, efficient, professional experience. This isn't "just a lube job." This is a vital position that keeps the entire shop moving. What You'll Love About Working Here $32,000 - $40,000 per year depending on experience 4-Day Work Week (full-time hours with real life balance) No weekends - ever Clean, modern, organized shop Paid Holidays & PTO Health insurance Free uniforms A leadership team that supports and listens Clear processes and daily structure - no chaos A strong team culture Career growth into GS Tech, B-Tech, or advanced roles What You'll Do Perform oil services, fluid services, tire installs, and vehicle maintenance Complete Digital Vehicle Inspections Keep the shop clean, stocked, and organized Ensure smooth workflow for the advisors and technicians Learn and grow with supportive training to help you develop Whether you're looking for a steady, reliable job or want a foot in the door to grow into more - this is your opportunity. Ready to go? Apply today or call Kevin confidentially at ************ with questions. (We mean this - Google "Modern Auto Service" and see what our customers say about us!) Job Posted by ApplicantPro
    $32k-40k yearly 7d ago
  • Accounts Receivables Clerk

    Interstate Group LLC 3.8company rating

    Account specialist job in Nampa, ID

    ACCOUNTS RECEIVABLE (AR) CLERK TrailersPlus and Interstate is the largest network of trailer dealerships in the country, with over 67 stores, 4 manufacturing plants, and has been in business since 1995. We are a well-established organization, providing the #1 quality product to loyal customers, with a fun, positive and family-oriented work environment. We are looking for an immediate quality addition to accounts payable team. ************************************* Reporting to the AR Supervisor, the AR Clerk, will support the business by performing required tasks to ensure the accurate and timely collection and recording of revenue including cash, checks and credit card transactions. This role will also verify, reconcile, report, record and report issues involving customer deposits, petty cash, invoices, and various other accounting matters as assigned. The essential duties and responsibilities for the AR Clerk include but are not limited to: Daily cash deposit tracking, review, and collection from retail stores Daily Bank Account Reconciliations - 65+ accounts daily Petty cash account reconciliation - daily with a month-end close Assist with accurate verification of a high volume of customer loan documents to submit to a third party loan company Invoice cancellations, trailer swaps, and customer refunds Assisting with maintaining Customer Deposit and Accounts Receivable updates for management. General ledger journal entries and account reconciliation Development and maintenance of Google documents and shared spreadsheets Interfacing with employees at our numerous stores to solve accounting issues Monthly sales tax/tire tax returns - Multi state Must be able to work effectively in a team environment Preferred Skills and Qualifications: Accounts Receivable background with cash application experience Strong computer skills, knowledge of Google docs and Mac applications Experience with NetSuite software preferred, but not required Excellent organization skills, attention to detail, and accuracy Ability to organize and manage multiple tasks accurately and timely within set deadlines Team player with initiative and willingness to take on added related responsibilities as company needs arise Ability to work effectively in a fast paced, high-growth company Here is what you can expect when joining our team: Generous wage depending on experience; Monthly performance bonus tied to Company success; Exceptional medical and dental plan; Paid holidays and PTO; 401k with employer match; Casual dress code; Family-friendly culture and work schedule: Monday - Friday 8:30am - 5:30pm, 2-3 days a month 9:30 - 6:30 and an occasional Saturday 8:00 until 5:00 pm to free up one of your weekdays; Career growth and internal preference for advancement opportunities. If this sounds like you, we welcome you to apply here: ************************************* We are an equal opportunity employer. Privacy Notice to California Employees: Link
    $30k-36k yearly est. Auto-Apply 13d ago
  • Client Specialist

    Functional Medicine of Idaho

    Account specialist job in Meridian, ID

    Job DescriptionDescription: At Functional Medicine of Idaho (FMI), we are committed to helping people thrive by providing personalized, integrative healthcare that addresses the root causes of health concerns. Our mission is to empower individuals at every stage of life, guiding them toward optimal well-being. We focus on delivering comprehensive, patient-centered care rooted in the latest research and compassionate service. At FMI, we value collaboration, innovation, and empathy, and are dedicated to offering the best functional and integrative medicine in the communities we serve. Join our team and be part of transforming healthcare while making a meaningful impact. Benefits 401(k) with Employer Match Dental Insurance Employee Assistance Program Health Insurance Life Insurance Vision Insurance Paid Time Off Employee Discounts on Wellness services, Supplements, & more! Role and Responsibilities As a Client Specialists at Functional Medicine of Idaho, you will be responsible for ensuring that patients receive personalized and compassionate care from the moment of intake through ongoing communication and follow-ups. This role involves overseeing the intake process, facilitating communication between patients and healthcare providers, and supporting clinical staff. Greet and direct clients, ensuring a welcoming and efficient intake process. Schedule and confirm patient appointments, consultations, and follow-ups. Make reminder calls for upcoming appointments, classes, and payment deadlines. Answer incoming calls, redirect them as necessary, and return voicemails promptly. Assist clinical staff with daily tasks, ensuring smooth operations. Be flexible to complete tasks and additional responsibilities as requested by your next-level supervisor. Manage inside sales of client packages, setting and tracking sales targets. Suggest and implement improvements in the sales administration process. Report on sales metrics and suggest improvements. Ensure brand consistency and sell value to drive sales. Review package options with potential clients and explain the provider's recommended program. Process credit card payments and handle financial transactions securely. Qualifications and/or Work Experience Requirements High School Diploma (required). Proven experience in a sales-related industry, preferably within healthcare. Hands-on experience with CRM software and Google Drive. Strong understanding of the sales administration process. Excellent verbal and written communication skills, with the ability to engage effectively with internal and external clients. Strong analytical and organizational skills. Ability to work independently, manage multiple tasks efficiently, and complete assignments within set parameters. Preferred Skills Excellent analytical, decision-making, and problem-solving skills. Strong communication abilities with patients and team members, thriving in a dynamic environment. High emotional intelligence with a passion for health, wellness, and functional medicine. Proficient in EMR systems and general computer literacy. Experience in Functional Medicine and familiarity with related practices. Sales experience in healthcare settings. Equal Opportunity Employer Functional Medicine of Idaho is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, age, sex, marital status, national origin, ancestry, disability, handicap or veteran status. Requirements: FMIHIGHP
    $30k-45k yearly est. 15d ago
  • Sr Cash Application Specialist

    Truckstop

    Account specialist job in Boise, ID

    Job Description At Truckstop, we have transformed the entire freight-moving lifecycle with our SaaS solutions. From freight matching to payments and everything in between, we are the trusted partner for carriers, brokers, and shippers alike. We lead this industry forward with our One Team mindset committing to principles such as assume positive intent, have each other's back, and be your authentic self. Our drive for greatness produces high expectations, yet our regard for humans is even higher. Join a team of brilliant minds and generous hearts who care deeply about other's success. Please note: This is a full-time, in-person role based at our Boise or Orlando office Job Summary: The Cash Application Specialist ensures the accurate, timely, and efficient application of all incoming payments across Denim's factoring operations. This role plays a vital part in maintaining a clean receivables ledger, minimizing unapplied cash, and supporting smooth daily funding activities. In addition, this position manages the First Source (FS) Cash Application team, overseeing all work completed in Bank of America's IREC system, including debtor matching, exception handling, and quality control. Essential Job Functions: Daily Payment Application Apply all posted payments from the previous day with accuracy and timeliness. Investigate and resolve payment exceptions, documenting all issues clearly in UC item descriptions Charge back any short-paid and overage amounts per policy. Review requested remittances and proactively clear unapplied cash as supporting information is received. Management of First Source Team & IREC Workflows Oversee the daily work of the First Source cash application team, ensuring quality, consistency, accuracy, and adherence to Denim standards. Manage all work performed in Bank of America's IREC system, including: Debtor name and account matching Resolving missing or mismatched debtor entries Exception handling and routing Clearing batches and preparing items for import into Denim systems Train FS team members on Denim workflows, cash application logic, and exception-resolution expectations. Establish productivity expectations, SLAs, and quality controls for FS team performance. Serve as the operational escalation point for FS-related issues in IREC. Partner with internal teams to ensure a smooth transition when migrating more volume from EXL to FS. Unapplied Cash Management Manage all unapplied cash over 60 days and release it to the client's reserve when appropriate, unless it meets exception criteria such as refunds or suspected duplicates. Manage refunds and ensure payments are sent back to the proper customer. Process Optimization & Quality Control Support enhancements to payment-application workflows to improve speed, accuracy, and automation. (Derived from "Optimize Payment Application Processes") Help build standardized exception handling processes for both Denim and FS teams. Identify recurring issues in remittances, debtor setups, or payment metadata and work with Product/Engineering to improve data integrity. Contribute to automation initiatives that reduce manual work and improve accuracy, especially related to debtor matching and payment ingestion. (Derived from "Automation & Process Innovation") Cross-Functional Collaboration Work closely with Client Services to resolve payment discrepancies and obtain missing remittances. Partner with Risk, Underwriting, and the Payments App Lead to ensure exception handling aligns with operational standards. Communicate clearly with internal stakeholders when FS or Denim teams require additional information. The above description covers the most significant duties performed but does not include other related occasional work that may be assigned or is completed by the partner. Position Requirements: FLSA Status: Exempt Physical Demands: Minimum physical exertion. While performing the duties of this position, the employee is frequently required to sit, communicate, reach, and manipulate objects, tools or controls. The position requires mobility. Duties involve moving materials weighing up to 5 pounds on a regular basis. Manual dexterity and coordination are required over 75% of the work period while operating equipment such as computer keyboard and mouse. EEO Statement: Truckstop.com provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. At Truckstop we are dedicated to creating a workplace that is equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for a yearly bonus. Final salary is based on a number of factors including market location, job-related knowledge, education/training, certifications, key skills, experience, internal peer equity as well as business considerations. The anticipated base pay range for this position is :$60,000-$70,000 USD The above description covers the most significant duties performed but does not include other related occasional work that may be assigned or is completed by the employee. Truckstop provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Truckstop participates in the E-Verify program. Learn more about the E-Verify program here: ************************* Truckstop Privacy Policy
    $60k-70k yearly 18d ago
  • Specialist - Vessel Processing

    Ocean Network Express

    Account specialist job in Boise, ID

    Job Description Job Family: Cargo Management Center Job Title: International Logistics Specialist - Vessel Processing Responsible for the successful execution of the Vessel Processing process. Ensure required information is sent to terminals and customs along with rail teams. Provides knowledge about nonstandard vessel processing issues to internal/external parties. Research and respond to routine/non-routine issues/problems and make recommendations for solutions to nonstandard issues. Act as liaison with Company, port operations and customer service. Incumbent will report directly to the Supervisor; Vessel Processing, Cargo Management. Additional Responsibilities: Logistics Specialist Task Fulfillment Troubleshoot and resolve complex challenges involving cargo movement including but not limited to: customs, schedule deviations, expedited movement requests, technical challenges and account requests and inquiries. Handles situations that may require adaptation of response or extensive research according to situational needs. Requires advanced problem solving Assess customer needs and suggest/promote alternative options Invoice dispute resolution Provide knowledge about nonstandard vessel processing issues to internal/external parties. Research and respond to routine/non-routine customer issues/problems and make recommendations for solutions to nonstandard issues. Track and trace shipper documents required for containers to unload from inbound vessels. Proactively pursues continuous improvement Apply knowledge, procedures, and good judgment in daily decision-making Ability to remain calm and make clear reasoned decisions under pressure and able to adapt to fast-changing situations Core Required Skills and Competencies: Strong Data handling and Analytical reasoning skills Strong Critical thinking Sound decision-making Ability to multitask and prioritize Adapts to change and prioritizes for high-end results Responsive, dependable and follows through Team PlayerAbility to prioritize and multitask Critical thinking skills Positive and professional demeanor Excellent written and verbal communication skills Function Specific Required Skills and Competencies: Knowledge of rail, vessel and terminal operation, customs are preferred but not required. Provides exceptional service to internal and external customers with accuracy, efficiency, and effectiveness Responds to account demands clearly, accurately, and timely in a caring manner G Suite and Microsoft office experience Required Minimum Years' Experience: 2+ function-related experience Required Minimum Education: Bachelor's Degree Preferred
    $29k-43k yearly est. 5d ago
  • Lead, Accounts Receivable Specialist

    Cardinal Health 4.4company rating

    Account specialist job in Boise, ID

    **_What Customer Service Operations contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates, billing (including drop-ships), processing chargebacks and vendor invoices and developing and negotiating customer and group purchasing contracts. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. The Accounts Receivable Team Lead performs day-to-day AR functions with the goal of ensuring that all policies and procedures related to providing consistent, supervisor customer/patient care are adhered to, and service & production goals are met effectively and efficiently. They will work within the scope of responsibilities as dictated below with guidance and support from AR & Billing leadership teams. **_Responsibilities_** + Provides ongoing leadership and support to team associates to ensure that day-to-day service and production goals are met. + Assists management in monitoring associates' goals and objectives daily; motivates and encourages associates to maximize performance. + Provides ongoing feedback, recommendations, and training as appropriate. + Assists supervisors in ensuring staff adherence to company policy and procedures. + Assists supervisors in related personnel documentation as required, necessary, or appropriate. + Acts as a subject matter expert in claims processing. + Processes claims: investigates insurance claims; properly resolves by follow-up & disposition. + Lead and manage escalation projects, addressing complex issues and ensuring timely resolution to maintain optimal account receivables performance and client satisfaction. + Resolves complex insurance claims, including appeals and denials, to ensure timely and accurate reimbursement. + Verifies patient eligibility with secondary insurance company when necessary. + Bills supplemental insurances including all Medicaid states on paper and online. + Oversees appeals and denials management to maximize revenue recovery and minimize financial leakage, ensuring all claims are accurately processed and followed up in a timely manner. + Manages billing queue as assigned in the appropriate system. + Investigates and updates the system with all information received from secondary insurance companies. + Ensures that all information given by representatives is accurate by cross referencing with the patient's account, followed by using honest judgement in any changes that may need to be made. + Processes denials & rejections for re-submission (billing) in accordance with company policy, regulations, or third party policy. + Updates patient files for insurance information, Medicare status, and other changes as necessary or required as related to billing when necessary **_Qualifications_** + 6+ years of experience, preferred + High School Diploma, GED or technical certification in related field or equivalent experience, preferred + Proficiency in Microsoft Excel (e.g., pivot tables, formulas), preferred **_What is expected of you and others at this level_** + Takes the lead in effectively applying and teaching new processes and skills in order to accomplish a wide variety of assignments + Comprehensive knowledge in technical or specialty area + Ability to apply knowledge beyond own areas of expertise + Performs the most complex and technically challenging work within area of specialization + Preempts potential problems and provides effective solutions for team + Works independently to interpret and apply company procedures to complete work + Provides guidance to less experienced team members + May have team leader responsibilities but does not formally supervise **Anticipated hourly range:** $22.30 - $32.00/hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/8/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 19d ago
  • AR Part-Time Positions

    Block 22

    Account specialist job in Boise, ID

    Idaho Central Arena features 22,000 square feet of indoor entertainment and event space, and while it primarily is the home of the ECHL Idaho Steelheads Hockey Club, the arena's mixed use also plays host to a wide range of activities that include the annual El Korah Shrine Circus, Bodybuilding.com product expo, flower shows, awards ceremonies, and a bustling schedule of musical and performance arts activities. Coverage is needed for events on Wednesday, Friday, Saturday and occasionally Sunday. Concession Runner Concession Server Custodial Tech Operations Tech Requirements When you are applying for one of our flexible hour positions, let us know the department and hours that you are available and we will try to accommodate your schedule
    $28k-36k yearly est. 60d+ ago
  • Accounts Receivables Clerk

    Interstate Group LLC 3.8company rating

    Account specialist job in Nampa, ID

    ACCOUNTS RECEIVABLE (AR) CLERK TrailersPlus and Interstate is the largest network of trailer dealerships in the country, with over 67 stores, 4 manufacturing plants, and has been in business since 1995. We are a well-established organization, providing the #1 quality product to loyal customers, with a fun, positive and family-oriented work environment. We are looking for an immediate quality addition to accounts payable team. ************************************* Reporting to the AR Supervisor, the AR Clerk, will support the business by performing required tasks to ensure the accurate and timely collection and recording of revenue including cash, checks and credit card transactions. This role will also verify, reconcile, report, record and report issues involving customer deposits, petty cash, invoices, and various other accounting matters as assigned. The essential duties and responsibilities for the AR Clerk include but are not limited to: Daily cash deposit tracking, review, and collection from retail stores Daily Bank Account Reconciliations - 65+ accounts daily Petty cash account reconciliation - daily with a month-end close Assist with accurate verification of a high volume of customer loan documents to submit to a third party loan company Invoice cancellations, trailer swaps, and customer refunds Assisting with maintaining Customer Deposit and Accounts Receivable updates for management. General ledger journal entries and account reconciliation Development and maintenance of Google documents and shared spreadsheets Interfacing with employees at our numerous stores to solve accounting issues Monthly sales tax/tire tax returns - Multi state Must be able to work effectively in a team environment Preferred Skills and Qualifications: Accounts Receivable background with cash application experience Strong computer skills, knowledge of Google docs and Mac applications Experience with NetSuite software preferred, but not required Excellent organization skills, attention to detail, and accuracy Ability to organize and manage multiple tasks accurately and timely within set deadlines Team player with initiative and willingness to take on added related responsibilities as company needs arise Ability to work effectively in a fast paced, high-growth company Here is what you can expect when joining our team: Generous wage depending on experience; Monthly performance bonus tied to Company success; Exceptional medical and dental plan; Paid holidays and PTO; 401k with employer match; Casual dress code; Family-friendly culture and work schedule: Monday - Friday 8:30am - 5:30pm, 2-3 days a month 9:30 - 6:30 and an occasional Saturday 8:00 until 5:00 pm to free up one of your weekdays; Career growth and internal preference for advancement opportunities. If this sounds like you, we welcome you to apply here: ************************************* We are an equal opportunity employer. Privacy Notice to California Employees: Link
    $30k-36k yearly est. Auto-Apply 12d ago

Learn more about account specialist jobs

How much does an account specialist earn in Boise, ID?

The average account specialist in Boise, ID earns between $30,000 and $60,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.

Average account specialist salary in Boise, ID

$42,000

What are the biggest employers of Account Specialists in Boise, ID?

The biggest employers of Account Specialists in Boise, ID are:
  1. Genpt
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