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  • Customer Success Specialist

    Net2Source (N2S

    Account specialist job in Somerset, NJ

    Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Onsite from Somerset,NJ Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision
    $39k-76k yearly est. 2d ago
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  • Customer Account Specialist(Manufacturing)

    Ajulia Executive Search

    Account specialist job in New York, NY

    B2B Cross-check invoices with purchase orders and delivery receipts. Ensure pricing accuracy: Confirm unit prices, discounts, taxes, and totals match agreed terms. Prepare bills of lading Are you looking to make a career change to a stable company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance and paid PTO.Does this position match your future career goals?Then this opportunity could be the right fit for you. Why should you apply? Growth Opportunities Great Pay Excellent Benefits Responsibilities: Keep records of customer interactions, process customer accounts and file documents. Responding promptly to customer inquiries. Communicating with customers through various channels. Client Interaction: Act as the main point of contact for clients, addressing inquiries and resolving issues promptly to ensure customer satisfaction. Order Management: Process orders accurately and coordinate with production and logistics teams to ensure timely delivery. Communication: Maintain clear and effective communication with clients regarding product specifications, order status, and any changes or updates. Documentation: Maintain accurate records of client interactions, transactions, and feedback for continuous improvement. Acknowledging and resolving customer complaints. Process purchase orders in accordance with company policies and timelines. Validate bills of lading to ensure proper shipment documentation. Coordinate with the traffic department to confirm logistics and resolve transportation issues. Partner with buyers and sales reps to address customer inquiries and resolve discrepancies. Maintain organized and up-to-date customer files and order records. Qualifications: High School Diploma. 2+ years of experience in billing, order management, or account support-ideally in food manufacturing or logistics. B2B Exceptional attention to detail, especially with financial and shipping documents. Strong organizational and communication skills. Proficiency in billing software and Microsoft Office Suite (Excel, Outlook, Word). Ability to thrive in a fast-paced, cross-functional team environment. Proficient in MS Office Suite Strong leadership qualities Ask for Jasleen ********************************* Ajulia Executive Search is a search firm specializing in Manufacturing, Finance, IT, Legal and Pharmaceutical positions. This is a confidential search for one of our preferred clients. It is a direct hire position that includes competitive compensation and full comprehensive benefit package. #ZR
    $34k-45k yearly est. 2d ago
  • Customer Experience Specialist

    Lumen 3.4company rating

    Account specialist job in New York, NY

    Lumen is a leading health tech company empowering people to improve their metabolic health and lose weight sustainably, with revolutionary device-to-app technology that measures metabolism through a single breath. Lumen helps 300,000+ people worldwide understand how their bodies respond to nutrition, sleep, exercise, and stress levels in real time. It provides individualized recommendations that prioritize high-impact habits to improve metabolism and help people reach their weight loss goals. We are looking for a Customer Experience (CX) Specialist to play a key role in delivering exceptional support and building meaningful relationships with our customers in a fast-growing health-tech company. Our CX team plays a critical role in ensuring a seamless customer journey, supporting users throughout their experience with our product, and helping them achieve their health goals with confidence and clarity. As a CX Specialist, your focus will always be on providing empathetic, accurate, and timely support, while representing the voice of the customer internally and contributing to continuous improvement across our processes and customer experience. This is an excellent opportunity to be part of a customer-centric team, work with cutting-edge technology, and grow your career in a mission-driven environment. Responsibilities Handle incoming customer inquiries via email and chat, providing accurate, clear, and timely assistance Respond to customer reviews and feedback across multiple platforms in a professional and brand-aligned manner Resolve customer issues efficiently, aiming for first-contact resolution whenever possible Support order and account management, including memberships, cancellations, renewals, shipping, returns, and upsell opportunities in line with company policies Perform basic product troubleshooting and explain results or app behavior clearly to customers Identify, document, and escalate complex or high-priority issues to the relevant internal teams Maintain high performance across key CX metrics, including response time, resolution rate, and CSAT Actively contribute to improving processes, documentation, and the overall customer experience What we're looking for Excellent verbal and written communication skills in English Proven experience in customer support or customer experience, preferably in a B2C environment Strong ability to handle challenging conversations, de-escalate issues, and respond with empathy and professionalism Comfortable working with ticketing systems and support tools (Salesforce experience is a strong advantage) High attention to detail and commitment to accuracy in customer communication Strong time-management and multitasking skills, with the ability to prioritize effectively in a fast-paced environment Willingness to learn and understand our product, including basic technical and results-related concepts Skills that will help you excel in this position A customer-first mindset with a genuine passion for helping people Strong problem-solving and analytical thinking skills Ability to balance efficiency with quality and empathy A team player who communicates clearly and collaborates effectively across teams Comfortable working with KPIs and performance goals Curious, proactive, and motivated to continuously improve
    $29k-46k yearly est. 2d ago
  • Customer Account Specialist

    The Adecco Group 4.3company rating

    Account specialist job in New York, NY

    We are seeking a detail-oriented Customer Account Specialist to support our food manufacturing operations. This role focuses on reviewing billing, processing customer purchase orders, validating bills of lading, and coordinating with the traffic department, buyers, and sales representatives to ensure smooth and accurate order flow. Key Responsibilities Review and verify customer billing for accuracy and completeness. Process and manage customer purchase orders in alignment with company policies. Check and validate bills of lading to ensure shipments are documented properly. Coordinate with the traffic department to confirm logistics and resolve transportation issues. Work closely with buyers and sales representatives to address customer needs and resolve discrepancies. Maintain accurate customer files, order records. Provide administrative and account support to ensure orders and billing are completed on time. Qualifications 2+ years of experience in billing, order processing, or account support, preferably in food manufacturing or logistics. Strong attention to detail and accuracy with financial and shipping documentation. Excellent organizational and communication skills. Proficiency billing software and Microsoft Office (Excel, Outlook, Word). Ability to work collaboratively with multiple departments in a fast-paced environment. Preferred Skills Knowledge of food industry standards and manufacturing processes. Familiarity with freight, logistics documentation, and traffic department operations. Experience supporting internal customer service and sales functions. Why Join Us? Work in a collaborative, fast-paced food manufacturing environment. Gain hands-on experience across billing, logistics, and sales support. Competitive salary, benefits, and career growth opportunities. Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Vision insurance
    $28k-37k yearly est. 1d ago
  • (Healthcare) Accounts Receivable Associate

    M&D Capital Premier Billing, LLC

    Account specialist job in New York, NY

    Accounts Receivable Senior Associate About Us M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply. Job Description We are seeking a knowledgeable and detail-oriented Accounts Receivable Senior Associate to join our Revenue Cycle Management team. This role requires experience in the healthcare industry, a strong understanding of the insurance payer mix, and familiarity with the full claims lifecycle. Key Responsibilities Follow up with insurance companies on claim status, underpayments, and denials Resolve denied and underpaid claims promptly Review and interpret Explanation of Benefits (EOBs) Address and correct coding-related denials Use payer portals (e.g., Availity, Cigna, UHC, Navinet, Emblem) to check claim status Analyze AR reports to identify trends and areas for improvement Prepare and present AR reports to management Work with internal teams to resolve claim issues Access EMRs to obtain necessary medical records Post insurance payments and handle recoupments Reconcile client payments monthly Generate and send patient statements Qualifications Strong attention to detail and organizational skills Effective communication skills, especially when working with insurance representatives Proficient in Microsoft Office applications High school diploma or equivalent required Minimum of 2-3 years of experience in healthcare accounts receivable Experience with Epic EMR preferred Benefits M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program. Salary This position offers a salary range of $65,000 to $95,000 annually, commensurate with experience.
    $65k-95k yearly 5d ago
  • Express Service Specialist

    Aptask 4.4company rating

    Account specialist job in New York, NY

    Job Title: Office Services Specialist 03-months Contract Pay Rate: $17.56/hr. on W2 Schedule: Mon Fri, 9AM 6PM (1-hour lunch) Client: Epiq Global Top 3 Required Skills: 1. Prior experience in office support, facilities, or equipment maintenance roles. 2. Familiarity with common office supply types and printer/copier brands. 3. Ability to work independently and follow established procedures. Job Summary: The Express Services Specialist will provide onsite office, mailroom, and equipment support services for Epiq s client site. This role involves maintaining office supplies, assisting with mail distribution, copying/printing, and troubleshooting office equipment while ensuring high-quality service and professionalism. Key Responsibilities: Operate and maintain copiers, printers, and related equipment (55 devices). Troubleshoot printer issues and replace toner as needed. Handle mail distribution, package delivery, and supply replenishment. Support copy/print/scan requests, ensuring accuracy and timeliness. Maintain organization of copy rooms and office supply areas. Communicate effectively with client staff and Epiq team members. Qualifications: High school diploma or equivalent. Minimum 1 year of office support or facilities experience. Familiarity with office equipment and supplies. Strong communication, organization, and customer service skills. Ability to work independently and follow established procedures. Dress Code: Business casual Background Check: Required (must clear prior to start) About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
    $17.6 hourly 5d ago
  • Billing Specialist

    Hale International 3.4company rating

    Account specialist job in New York, NY

    Billing Specialist - Workday Financials / PSA - Contract Hale International is supporting a Workday Financials environment approaching a Workday Financials and PSA go-live and is seeking an experienced Billing Specialist to provide hands-on billing support during this critical phase. The focus of this engagement is to take ownership of day-to-day billing operations while the internal accounting team remains focused on implementation, testing, and data validation activities. This role will play a key part in stabilising billing operations pre- and post-go-live, ensuring accurate invoicing, strong prebill controls, and effective collaboration with project and regional teams. Key Responsibilities: Own day-to-day billing operations during the Workday Financials and PSA implementation and go-live period. Prepare, review, and issue client invoices using Workday Billing / PSA, ensuring accuracy and timeliness. Partner closely with project managers to review billing inputs, validate time and expense data, and finalise invoices. Manage hourly, time & expense, and multi-rate project billing, including complex project structures with multiple rates. Review and validate prebills, resolving discrepancies prior to invoice generation. Support billing for complex project portfolios spanning multiple regions and teams. Assist with data validation and billing-related testing activities as required. Act as a Workday super user, supporting internal users post go-live and helping train the team on Workday billing processes. Support billing stabilisation and early optimisation following go-live. Required Experience: Proven experience as a Billing Specialist or Billing Analyst using Workday Financials and/or Workday PSA. Strong background in project-based, time & expense, and hourly billing environments. Experience working closely with project managers and operational teams on billing and invoicing. Hands-on experience with prebills, rate validation, and invoice accuracy. Comfortable operating in fast-paced environments during system implementations or transformations. Strong communication skills and confidence supporting and training end users on billing processes. Experience with Vantage Point is beneficial but not required. This is a strong opportunity to step into a hands-on billing role during a Workday Financials and PSA go-live, providing immediate value through operational ownership, billing accuracy, and post-go-live support.
    $31k-38k yearly est. 1d ago
  • Dental Billing Specialist, AI

    Visionary Health

    Account specialist job in New York, NY

    About Us We build a full team of AI agents that can automate entire job functions more accurately & reliably within dental offices, so practice staff can regain time for what's most important. For example, our AI agents can answer phones, automatically schedule patients, call insurance, and carry out dental revenue cycle operations end to end just like a human would. As a company, we're backed by Y Combinator, General Catalyst, 186 Ventures, Reach Capital and many more tier 1 institutional investment firms. We recently raised an oversubscribed $4.4M seed round from some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, health system chief medical officers, and dentists on the leadership of major insurance companies. About This Role We're looking for a Dental Billing Specialist who is incredibly ambitious and excited about transforming dentistry with AI. Your job will entail: Performing Dental Billing Operations: Let AI do most of the work, fill in where it has issues. Advising Our Product Team: Give our product team a wishlist of features that would make your life easier; they'll build them for you (ex: we have AI that can call insurance, wait on hold and speak to reps). This role is best for candidates that are ambitious and would at some point want to lead an entire dental billing and AI advisory division. There will be a lot of growth opportunity in this role. Qualifications At least 4 years of experience in Dental Billing. Exceptional communication skills. Compensation Compensation for this role is competitive. We may start as a contract but there will be an option to convert to full-time with benefits after we see excellent performance.
    $35k-47k yearly est. 2d ago
  • Credit Trading Coordinator

    Natixis Corporate & Investment Banking 4.9company rating

    Account specialist job in New York, NY

    The Credit Coordinator plays a key role in supporting and securing the growth of the Credit Markets business. This position serves as the operational and strategic bridge between Global Markets Operations, Global Banking Operations and Front Office. The coordinator ensures smooth onboarding of new business, manages client and internal requests, mitigates Operational Risks, and drives efficiency through process improvements and IT enhancements. Essential duties and responsibilities Function as a transversal liaison between Global Banking Operations, Global Market Operations and Front Office to ensure seamless coordination Serve as the NPNA (New Product/New Activity) coordinator for onboarding new business within Operations Act as the Ops point of contact for client and business requests Identify, address and escalate Operational Risks incidents Support and Oversee Billing activity Help with budgeting and forecasting of staff resources to align with business growth and trading activity Collaborate with IT to deliver enhancement projects that improve operational resilience and efficiency Represent Operations as a member of the Credit biweekly IT task force, ensuring priorities are aligned with business needs Track and leverage the FO monitoring risk tool (BRICKS) for proactive risk detention Support PnL reconciliation by investigating and resolving booking discrepancies by Global Banking Operations Qualifications Bachelor's degree required, advanced degree or relevant certifications a plus Strong understanding of Credit and Loans products including ABS, CLO, Fund Finance, Syndication and Credit trading (Mandator) 5-8 years of experience in Credit Markets, Operations and/or Securitization, Including familiarity with underwritring, origination and syndication process for Loans, CDS and Bespoke Credit Products. Including Billing and Delivery activities. Trafic and Summit knowledge a plus - Credit Bonds, loans, CDS trade capture and risk system knowledge, that may also include Summit, LoanIQ (Is trafic not an internal system only) Familiariry with Clearpar and Loan IQ systems is a strong advantage Strong analytical and problem-solving skills with a track record of mitigating Operational Risk Excellent communication and relationship management skills with the ability to collaborate effectively with Front office, clients and support functions Covered Functions in regulated Broker Dealer, Series 99 required (can be obtained after hire) Natixis is an equal opportunity employer, committed to a workplace free of discrimination. Natixis will not tolerate any form of discrimination based on age, color, mental or physical handicap or disability, pregnancy, marital status, sexual orientation, national origin, alienage, ancestry or citizenship status, race, religion, sex (including sex stereotyping, gender identity, gender expression or transgender status), veteran status, creed, genetic information or carrier status, or any other protected characteristic as established by law. Respect for all means that we deal with each person as an individual and not as a member of any group. All qualified applicants will receive consideration for employment. Management is expected to provide leadership in supporting the firms EEO program by taking steps to promote EEO in all facets of employment including recruitment, hiring, retention, promotion, performance assessment, and career-development opportunities. The salary range for this Vice President position will be between $120,000 - $140,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance
    $38k-49k yearly est. 4d ago
  • Billing Coordinator

    Pryor Cashman LLP 4.6company rating

    Account specialist job in New York, NY

    This Position Description is intended to reflect in general duties and responsibilities and is not to be interpreted as all encompassing. Nothing in this restricts the Firm's right to assign or reassign duties and responsibilities to this job at any time. JOB SUMMARY The Billing Coordinator is responsible for the accurate preparation, review and submission of firm invoices including manual electronic billings. Maintain billing files and keep up to date billing arrangements and instructions. Assist Billing Partners with the administration of unbilled inventory. JOB RESPONSIBILITIES Compile and process attorney bills on a monthly basis. Track Proformas to ensure timely and accurate billing Review and edit pre-bills as requested by attorneys and secretaries. Monitor aged unbilled inventory and ensure timely billing submissions. Apply retainer/on-account funds in accordance with attorney instructions and firm policy. Process write-offs following firm guidelines. Handle complex billing scenarios, including multiple discounts by matter, split-party billing, and prepare electronic bills promptly. Submit invoices electronically and assist in resolving any issues that arise. Review and verify the accuracy of supporting documentation for billing. Research and respond to internal and external inquiries regarding billing issues in a timely manner. Identify and correct any billing inaccuracies. Maintain effective communication with attorneys, secretaries, and clients regarding billing matters. Provide backup assistance to team members as needed. Assist with special projects and other tasks as assigned. JOB SPECIFICATIONS: Education Bachelor's degree or higher with a concentration in accounting, finance, or related field. Experience Minimum of 5 years of billing experience in a law firm environment. Familiarity with 3E billing system, eHUB, or other similar legal billing software is preferred. Proficient in Microsoft Excel and Word Skills and Abilities Strong verbal and written communication skills. Ability to work independently and as part of a team. Proficiency in Excel and Smartsheet. Detail-oriented and highly organized with the ability to maintain accuracy. Excellent analytical and problem-solving skills. Ability to prioritize, plan, and manage multiple tasks while meeting deadlines. Flexibility to adapt to various work situations to achieve desired results. Willingness to work additional hours as required to meet deadlines. Salary: $85,000-$95,000. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, etc. This is a hybrid role with the expectation of 3 days in the office. The description above is intended to reflect general duties and responsibilities and is not to be interpreted as all encompassing. Nothing in this job description restricts the firm's right to assign or reassign duties and responsibilities to this job at any time. Pryor Cashman LLP is an Equal Opportunity Employer. It is our policy to recruit, hire, train, and promote employees without regard to race, color, disability, religion, age, marital status, veteran status, gender, national origin, sexual orientation, genetic information, medical condition or disability, or any other protected status under federal, state, or local law.
    $85k-95k yearly Auto-Apply 55d ago
  • Senior Billing Coordinator

    Simpson Thacher & Bartlett 4.9company rating

    Account specialist job in New York, NY

    Under minimal direct supervision, the Senior Billing Coordinator is responsible for compiling, managing and executing attorney billing. Responsibilities/Duties Interface with attorneys, secretaries, clients and staff regarding billing matters Compile, analyze and process a high volume of attorney bills to clients on a monthly basis Review and edit pre-bills in response to attorney and secretary requests Apply retainer/on-account funds as directed by attorney and as per Firm policy Process write-offs according to Firm guidelines and policy Execute complex bills, such as multiple discounts by matter, split party billing, and preparation of electronic bills, in a timely matter Submit invoices electronically, assisting with bill resolution as required Review billing supporting documentation for accuracy Research and verify descriptions, amounts, rates, client/matter data and client billing requirements and make appropriate corrections Create billing schedules and various billing analyses as required Effectively interact and communicate with attorneys, secretaries and clients providing accurate information and timely responses to inquiry and completion of assignments Distribute monthly partner reports Regularly review and update comments for reports distributed to the Finance Committee and Partners Attend Partner meetings and weekly management meetings to review unbilled matter comments, matter on-accounts, and e-billing issues Work cooperatively with Collections staff and assist with accounts receivable issues to minimize credit balances Mentor and train new Billing Coordinators as directed Assist with special projects as needed Perform other duties as assigned Required Skills Ability to effectively present information verbally and in writing Ability to use an accounting calculator Proficiency in MS Office Suite, particularly in Excel High level of proficiency with 3E Ability to work independently with minimum supervision Strong attention to detail Excellent analytical and problem solving skills Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high pressure environment Flexibility to adapt to all work situations and work varied hours Preferred Skills Familiarity with E-billing Hub and Multi currency preferred Required Experience A minimum of 3 to 5 years of billing experience in a large law firm required Preferred Experience 5 plus years of billing experience preferred Required Education High School diploma or GED equivalent Preferred Education Bachelor's degree from four-year college or university, preferred, or, equivalent combination of education and experience Preferred Qualifications Degree in Accounting preferred Salary Information NY only: The estimated base salary range for this position is $95k to $115k at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning that it is overtime pay eligible. Simpson Thacher will not sponsor applicants for work visas for this position. Privacy Notice For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at ******************************************** Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran's status or any other legally protected status. This Policy pertains to every aspect of an individual's relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment. #LI-Hybrid
    $95k-115k yearly Auto-Apply 60d+ ago
  • Customer Retention Specialist - State Farm Agent Team Member

    Tom Shannon-State Farm Agent

    Account specialist job in New York, NY

    Job DescriptionBenefits: 401(k) matching Competitive salary Opportunity for advancement Paid time off Training & development New York insurance and financial service company is seeking full-time Spanish-speaking Customer Service Representative. The perfect candidate is an ambitious team player with experience handling high incoming call volume and providing professional customer service. Prior insurance experience and a history of successful customer service work is a plus. The agency offers a competitive base plus generous commission and bonus plan.
    $32k-45k yearly est. 7d ago
  • Client Strategy Specialist - Ascendancy

    Infinity 4.5company rating

    Account specialist job in New York, NY

    Client Strategy Specialist Title: Client Strategy Specialist Compensation: $80,000 - $120,000 Commitment: Full-time Benefits: Health, Dental, Vision, and Insurance Coverage Bonus: $10,000 annual bonus potential based on team and individual performance metrics Growth Opportunity: if successful in this role, you will have the opportunity to be promoted to Partner Equity: Yes Mission As a Client Strategy Specialist, you'll be at the heart of our most important work, collaborating hand-in-hand with a Senior Strategist to ensure execution is seamless and high-impact. You'll be the first to access and leverage cutting edge AI network mapping technology while getting a masterclass in providing white-glove service as well as high-profile networking. You'll meet and work with leaders at some of the world's fastest growing AI companies. This role is built for acceleration. In time, you'll step into managing your own accounts - driving delivery, building executive partnerships, and evolving the future of our service. It's a launchpad into client leadership, with direct mentorship and the freedom to carve your own path. What You'll Do Keep client goals, projects, and deliverables on track Capture meeting updates and translate them into clear tasks Research and surface prospective advisors, partners, and media contacts Draft outreach, manage CRM records, and maintain dashboards/KPIs Produce high-touch client experiences, from exclusive dinners to summits Keep data and documentation accurate while suggesting ways to improve processes Grow into owning strategy and execution for your own client accounts What We're Looking For 2-5 years of experience in a client-facing, fast-paced role Outstanding organizational and communication skills with strong attention to detail and follow-through Growth mindset and comfort working in fast-paced entrepreneurial environments Curiosity about AI, enterprise technology, and the startup ecosystem High emotional intelligence and a collaborative, service-oriented mentality What Success Looks Like Client Satisfaction - Clients feel supported, heard, and consistently impressed by the quality of your work Project Success - Projects land on time, details are right, and communication is clear every step of the way Outcomes Driven - You turn client needs and big ideas into clear actions that deliver measurable results Client Ownership - Building trusted relationships, driving delivery, and serving as Client's go-to partner Why Join Us Our leadership has built multi-billion dollar businesses and worked with clients like OpenAI and Microsoft. Ascendancy is well funded, growing revenue, and on a clear path to $6M+ ARR in 2026. It is a rare opportunity to work in a high-growth start-up that's relatively low-risk with huge upside and responsibility. Your work will sit at the intersection of strategy and execution - making this one of the fastest ways to accelerate your career in tech and client leadership.
    $40k-56k yearly est. Auto-Apply 60d+ ago
  • Senior Billing Coordinator

    Addition Management

    Account specialist job in New York, NY

    Job Description Title: Senior Billing Coordinator Salary: $75,000 - $90,000 Essential Duties and Responsibilities Review, edit and generate client invoices for assigned billing attorneys; work closely with assigned attorneys and administrative assistants in order to achieve goal of producing invoices in accordance with the fully executed engagement letters, billing guidelines and/or outside counsel policies; process bills through our billing system and, if required, submit electronically via the designated 3rd party e-billing system. Primary responsibilities include: Advise partners on existing client billing arrangements and assist with the monitoring/tracking of same. Meet with assigned attorneys to review unbilled time and ensure that status comments are up to date. Prepare bills based on the client's requirements and provide appropriate documentation and exhibits if needed. Submit invoices via electronic 3rd party e-billing system while meeting client requirements. Perform bill audits, review BIM for accuracy and process bills into the billing system. Research and respond to any attorney or client billing related inquiries. Work with collections team to review and resolve unpaid invoices. Follow-up with assigned billing attorneys when invoices are not returned for finalization. Education and/or Experience Bachelor's Degree preferred. 5 years previous experience
    $75k-90k yearly 28d ago
  • Billing Coordinator

    Interpool Inc. Dba Trac Intermodal

    Account specialist job in Princeton, NJ

    This person will be tasked with handling all of the administrative activities related to the TRAC Services customer billing. The primary areas of focus for this role will be in creating and distributing invoices to customers (TRAC Services AR). The individual will support the management & control of onsite equipment at a facility utilizing Depot Systems, proprietary TRAC software and Microsoft products specifically Excel, Word, Power Point and Outlook. This person may also need to perform various ad hoc tasks in support of the record and data maintenance for a TRAC Services site. The individual will liaise with site staff to ensure accuracy of the facility endeavors. Responsibilities: Creating and sending M&R invoices to multiple different customers. Ensure each invoice is complete and meets all the customer requirements. Submit invoices to customers in the manner they have instructed us and ensure each invoice is received by the customer without a reject (currently 5 different customer format requirements). Follow up on any rejections and errors. Processing invoices to be paid. Each site receives any number of invoices for goods and services that must be processed for payment, e.g. validate service was rendered or product received, code each invoice, distribute to accounting for payment with all appropriate approvals. Ensure the accurate input of all work orders and M&R PO's into computer systems; update inventory system of parts used for any repairs Ensure all invoices are closed and exported for TRAC's financial record keeping and also for parts reconciliation. Perform Data entry of transactions supporting any number of TRAC Services sites Create and update various different reports requested by management As requested prepare lists and other documents in support of site operations Qualifications: Minimum of 2 years administrative/coordination experience in support of a production operation is preferred Candidate must be PC literate with experience in MS Office Products, specifically Excel, Word, Outlook, Internet Explorer. Candidate must be able to learn company proprietary software programs Candidate must be detail oriented and able to work continuous hours in front of a computer Must have good communication skills and able to build relationships and rapport with staff in remote locations Must have flexibility for tasks and schedule Ability to work within a process-oriented team atmosphere Ability to type for extended periods of time in the performance of data entry functions Ability to function effectively in a fast paced, team-oriented work environment Ability to identify problems, process resolution and implement action or solutions timely Ability to meet deadlines; prioritize workloads and handle multiple tasks Work Environment This position may require periodic travel to a TRAC Services sites This position may require periodic support of other local TRAC M&R activities
    $48k-71k yearly est. Auto-Apply 60d+ ago
  • Billing Coordinator

    Consultative Search Group

    Account specialist job in New York, NY

    A prestigious national law firm is looking to add a Billing & Client Relations Coordinator to join its dynamic team. This role will support the firm's billing team and report directly to the Director of Billing & Client Relations. Responsibilities: Billing: Assist with client invoice processing, including submission to various e-billing systems. Support day-to-day billing and invoicing activities, ensuring accurate and timely processing. Utilize Aderant Expert billing and iTimeKeep timekeeping software to manage billing functions. Troubleshoot billing system-related issues and escalate as needed. Assist attorneys and management with specialized billing arrangements for various clients. Perform full cycle billing functions, including generating, logging, and tracking pre-bills and finalized invoices. Input and modify time entries using Aderant EA Pro Billing Workspace. Create and deliver invoices to clients via mail or electronic means. Set up and manage accounts on third-party e-billing platforms. Provide billing, accounts receivable, and payment analysis to partners and clients. Work with internal teams to resolve billing discrepancies and ensure efficient invoice processing. Assist with training new hires in billing processes and timekeeping systems. New Business Intake: Assist with client and matter intake processes, ensuring compliance with firm policies and procedures. Review and validate client/matter data for accuracy in Aderant and other firm databases. Coordinate with attorneys and administrative staff to ensure proper documentation and approvals for new matters. Maintain and update client and matter records, ensuring accurate reporting and compliance with firm guidelines. Provide support and guidance on conflict and risk management processes. Collections: Monitor and track outstanding accounts receivable, ensuring prompt follow-up on past-due invoices. Coordinate with attorneys and clients to facilitate timely payments and resolve outstanding balances. Generate and distribute collections reports for attorneys and firm leadership. Assist in developing and implementing strategies to improve collections and reduce aged receivables. Communicate with clients regarding payment status and resolve disputes, as necessary. Requirements: 2-3 years of legal billing experience preferred. Knowledge and/or experience in electronic billing required. Proficiency in Microsoft Outlook, Excel, and report-writing software necessary. Experience with Aderant EA Pro Billing required. Strong organizational skills with attention to detail. Ability to work independently while collaborating with attorneys, staff, and clients. Many of our job openings can be viewed at ********************************************** IND-1
    $42k-63k yearly est. 54d ago
  • Billing Coordinator - LEGAL

    Sourcepro Search

    Account specialist job in New York, NY

    SourcePro Search is conducting a search for a Billing Coordinator for a very well known and prominent law firm for their NY location. The role will naturally be remote due to Covid-19 until it is safe to return to the offices. The Billing Coordinator is responsible for assisting the Director of Finance in managing the operational and fiscal activities of the Billing area. These responsibilities include assisting in the development of procedures to improve the operating quality and efficiency of the area, acting as a point of contact for clients/ E-Billing vendors to the extent related to the issuance of invoices. JOB RELATIONSHIPS: Reports to the Director of Finance. Interacts daily with Firm personnel and e- billing vendors. JOB RESPONSIBILITIES: The Billing Coordinator is responsible for all of the following: Billing: Assist Director of Finance with the timely and accurate processing of client bills. Ensure that controls are adhered to relating to setup of new matters, to prevent data and distribution errors. Complete write off requests with AR Coordinator. Backup up AR Coordinator Resolve complex client requests relating to bill formats and charges as related to client agreements Complete all daily audit requests Complete all new employee setups in accounting system Complete all daily conflict checks Assist with month-end and year-end closing duties Provide Controller and Accountants with weekly billing report Communicate and respond to inquiries from e billing vendors, partners, employees and Firm management. Issue monthly e billing status schedule Education: College degree in a relevant area (e.g., accounting, finance or business administration) preferred. Experience: Prior progressive Billing experience of at least ten (10) years, preferably in a law firm or another professional services organization. Technological Skills: Proficiency with MS Suite software such as Outlook, Word and Excel. Knowledge of Elite Accounting software. ****************************
    $42k-63k yearly est. 60d+ ago
  • Billing Coordinator

    Human Hire

    Account specialist job in New York, NY

    HumanHire is partnered with an Am Law 100 Law Firm to find a Legal Billing Coordinator to join the firms growing team in Manhattan. The Billing Coordinator will be responsible for managing the complete, compliant, and timely client billing lifecycle, from matter setup and e-bill submission to accounts receivable and financial reporting. We Offer: Pay: $90,000 - $110,000K Base plus OT and Bonus Hybrid Flexibility: 2 days remote weekly! Great Benefits: 401K Match, Medical, Dental, PTO, Disability, Life, and more Responsibilities: Manage the end-to-end client billing process from initial matter review and proforma generation to final bill processing and submission Ensure compliance by reviewing matter setups, rates, and task codes against client billing guidelines and resolving any discrepancies with timekeepers and clients Handle all aspects of e-billing, including submitting invoices via e-billing platforms and resolving rejections or adjustments promptly until payment is secured Actively manage accounts receivable by proactively following up on past due invoices and coordinating with attorneys, clients, and the Director of Collections Provide financial support and reporting, supplying clients and management with budgets, billing forecasts, and ad hoc reports as requested Qualifications: 2+ years of Legal Billing experience Elite 3E or Aderant & Excel proficiency required Familiarity with eBilling platforms and client billing guidelines If interested, please apply to this posting for immediate consideration! If this is not the ideal role for you, please look at our website ******************** for additional job opportunities! HumanHire is a national executive search and staffing firm with a leadership team that has over 50 years of experience as trusted industry professionals specializing in direct hire, temp to hire, temporary, and payrolling services. We have cultivated long-lasting relationships and utilize them to connect our candidates and clients in several industries and job functions: Paralegals Legal Assistants Billing and Accounting Attorneys Legal Secretaries Human Resources Business Development
    $42k-63k yearly est. 60d+ ago
  • Billing Coordinator

    Simpson Thacher & Bartlett 4.9company rating

    Account specialist job in New York, NY

    The Billing Coordinator is responsible for compiling, managing and executing attorney billing. Responsibilities Compile and process a high volume of attorney bills to clients on a monthly basis Review and edit pre-bills in response to attorney and secretary requests Apply retainer/on-account funds as directed by attorney and as per Firm policy Process write-offs following Firm policy Execute complex bills, such as multiple discounts by matter, split party billing , and prepare electronic bills in a timely manner Submit invoices electronically and assist in resolving issues that might arise Review and verify accuracy of billing supporting documentation as required Research and respond to internal and external inquiries regarding billing issues and problems in a timely manner Identify and resolve billing inaccuracies Create billing schedules and various other billing analyses as required Effectively interact and communicate with attorneys, secretaries and clients Distribute monthly partner reports Review and update comments for reports distributed to the Finance Committee and Partners Attend Partner meetings and weekly management meetings to review unbilled matter comments, matter on-accounts and e-Billing issues Work cooperatively with Collections staff and assist with accounts receivable issues to minimize credit balances Observe confidentiality of client and Firm matters Provide backup assistance as needed Assist with special projects as needed Perform other duties as assigned Required Skills Ability to effectively communicate and present information verbally and in writing Ability to work effectively as an individual and within groups Ability to use an accounting calculator Proficiency in MS Office Suite, particularly in Excel Must be detail oriented and organized Ability to work with a high degree of accuracy Excellent analytical and problem-solving skills Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high pressure environment Ability to adapt to all work situations in order to achieve desired results Flexibility to work additional hours as needed Required Experience 1 to 2 years of billing experience in a large law firm required Preferred Experience A minimum of 1 to 2 years of finance, accounting or e-Billing experience in a law firm preferred Knowledge of 3E billing system or comparable billing program preferred Required Education High School diploma or GED equivalent Preferred Education Bachelor's degree from four-year college or university, preferred, or, equivalent combination of education and experience Salary Information NY Only: The estimated base salary range for this position is $80,000 to $95,000 at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning it is overtime pay eligible. Simpson Thacher will not sponsor applicants for work visas for this position. Privacy Notice For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at ******************************************** Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran's status or any other legally protected status. This Policy pertains to every aspect of an individual's relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment. #LI-Hybrid
    $80k-95k yearly Auto-Apply 60d+ ago
  • Legal Billing Coordinator (Long term contract)

    Sourcepro Search

    Account specialist job in New York, NY

    SourcePro Search has a fantastic, long term contract opportunity for an experienced Legal Billing Coordinator with our top ranked global law firm client in the New York office. The successful candidate has a Bachelor degree and at least 3-years of billing experience in a professional services environment. Experience with ebilling hub and Elite Enterprise is preferred. This role offers a competitive hourly rate and great work environment.****************************
    $42k-63k yearly est. 60d+ ago

Learn more about account specialist jobs

How much does an account specialist earn in Brick, NJ?

The average account specialist in Brick, NJ earns between $38,000 and $95,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.

Average account specialist salary in Brick, NJ

$60,000
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