Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Onsite from Somerset,NJ
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
$39k-76k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Customer Account Specialist(Manufacturing)
Ajulia Executive Search
Account specialist job in New York, NY
B2B
Cross-check invoices with purchase orders and delivery receipts.
Ensure pricing accuracy: Confirm unit prices, discounts, taxes, and totals match agreed terms.
Prepare bills of lading
Are you looking to make a career change to a stable company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance and paid PTO.Does this position match your future career goals?Then this opportunity could be the right fit for you.
Why should you apply?
Growth Opportunities
Great Pay
Excellent Benefits
Responsibilities:
Keep records of customer interactions, process customer accounts and file documents.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Client Interaction: Act as the main point of contact for clients, addressing inquiries and resolving issues promptly to ensure customer satisfaction.
Order Management: Process orders accurately and coordinate with production and logistics teams to ensure timely delivery.
Communication: Maintain clear and effective communication with clients regarding product specifications, order status, and any changes or updates.
Documentation: Maintain accurate records of client interactions, transactions, and feedback for continuous improvement.
Acknowledging and resolving customer complaints.
Process purchase orders in accordance with company policies and timelines.
Validate bills of lading to ensure proper shipment documentation.
Coordinate with the traffic department to confirm logistics and resolve transportation issues.
Partner with buyers and sales reps to address customer inquiries and resolve discrepancies.
Maintain organized and up-to-date customer files and order records.
Qualifications:
High School Diploma.
2+ years of experience in billing, order management, or account support-ideally in food manufacturing or logistics.
B2B
Exceptional attention to detail, especially with financial and shipping documents.
Strong organizational and communication skills.
Proficiency in billing software and Microsoft Office Suite (Excel, Outlook, Word).
Ability to thrive in a fast-paced, cross-functional team environment.
Proficient in MS Office Suite
Strong leadership qualities
Ask for Jasleen
*********************************
Ajulia Executive Search is a search firm specializing in Manufacturing, Finance, IT, Legal and Pharmaceutical positions. This is a confidential search for one of our preferred clients. It is a direct hire position that includes competitive compensation and full comprehensive benefit package.
#ZR
$34k-45k yearly est. 2d ago
Customer Experience Specialist
Lumen 3.4
Account specialist job in New York, NY
Lumen is a leading health tech company empowering people to improve their metabolic health and lose weight sustainably, with revolutionary device-to-app technology that measures metabolism through a single breath.
Lumen helps 300,000+ people worldwide understand how their bodies respond to nutrition, sleep, exercise, and stress levels in real time. It provides individualized recommendations that prioritize high-impact habits to improve metabolism and help people reach their weight loss goals.
We are looking for a Customer Experience (CX) Specialist to play a key role in delivering exceptional support and building meaningful relationships with our customers in a fast-growing health-tech company.
Our CX team plays a critical role in ensuring a seamless customer journey, supporting users throughout their experience with our product, and helping them achieve their health goals with confidence and clarity.
As a CX Specialist, your focus will always be on providing empathetic, accurate, and timely support, while representing the voice of the customer internally and contributing to continuous improvement across our processes and customer experience.
This is an excellent opportunity to be part of a customer-centric team, work with cutting-edge technology, and grow your career in a mission-driven environment.
Responsibilities
Handle incoming customer inquiries via email and chat, providing accurate, clear, and timely assistance
Respond to customer reviews and feedback across multiple platforms in a professional and brand-aligned manner
Resolve customer issues efficiently, aiming for first-contact resolution whenever possible
Support order and account management, including memberships, cancellations, renewals, shipping, returns, and upsell opportunities in line with company policies
Perform basic product troubleshooting and explain results or app behavior clearly to customers
Identify, document, and escalate complex or high-priority issues to the relevant internal teams
Maintain high performance across key CX metrics, including response time, resolution rate, and CSAT
Actively contribute to improving processes, documentation, and the overall customer experience
What we're looking for
Excellent verbal and written communication skills in English
Proven experience in customer support or customer experience, preferably in a B2C environment
Strong ability to handle challenging conversations, de-escalate issues, and respond with empathy and professionalism
Comfortable working with ticketing systems and support tools (Salesforce experience is a strong advantage)
High attention to detail and commitment to accuracy in customer communication
Strong time-management and multitasking skills, with the ability to prioritize effectively in a fast-paced environment
Willingness to learn and understand our product, including basic technical and results-related concepts
Skills that will help you excel in this position
A customer-first mindset with a genuine passion for helping people
Strong problem-solving and analytical thinking skills
Ability to balance efficiency with quality and empathy
A team player who communicates clearly and collaborates effectively across teams
Comfortable working with KPIs and performance goals
Curious, proactive, and motivated to continuously improve
$29k-46k yearly est. 2d ago
Customer Account Specialist
The Adecco Group 4.3
Account specialist job in New York, NY
We are seeking a detail-oriented Customer AccountSpecialist to support our food manufacturing operations. This role focuses on reviewing billing, processing customer purchase orders, validating bills of lading, and coordinating with the traffic department, buyers, and sales representatives to ensure smooth and accurate order flow.
Key Responsibilities
Review and verify customer billing for accuracy and completeness.
Process and manage customer purchase orders in alignment with company policies.
Check and validate bills of lading to ensure shipments are documented properly.
Coordinate with the traffic department to confirm logistics and resolve transportation issues.
Work closely with buyers and sales representatives to address customer needs and resolve discrepancies.
Maintain accurate customer files, order records.
Provide administrative and account support to ensure orders and billing are completed on time.
Qualifications
2+ years of experience in billing, order processing, or account support, preferably in food manufacturing or logistics.
Strong attention to detail and accuracy with financial and shipping documentation.
Excellent organizational and communication skills.
Proficiency billing software and Microsoft Office (Excel, Outlook, Word).
Ability to work collaboratively with multiple departments in a fast-paced environment.
Preferred Skills
Knowledge of food industry standards and manufacturing processes.
Familiarity with freight, logistics documentation, and traffic department operations.
Experience supporting internal customer service and sales functions.
Why Join Us?
Work in a collaborative, fast-paced food manufacturing environment.
Gain hands-on experience across billing, logistics, and sales support.
Competitive salary, benefits, and career growth opportunities.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Vision insurance
$28k-37k yearly est. 1d ago
(Healthcare) Accounts Receivable Associate
M&D Capital Premier Billing, LLC
Account specialist job in New York, NY
Accounts Receivable Senior Associate
About Us
M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply.
Job Description
We are seeking a knowledgeable and detail-oriented Accounts Receivable Senior Associate to join our Revenue Cycle Management team. This role requires experience in the healthcare industry, a strong understanding of the insurance payer mix, and familiarity with the full claims lifecycle.
Key Responsibilities
Follow up with insurance companies on claim status, underpayments, and denials
Resolve denied and underpaid claims promptly
Review and interpret Explanation of Benefits (EOBs)
Address and correct coding-related denials
Use payer portals (e.g., Availity, Cigna, UHC, Navinet, Emblem) to check claim status
Analyze AR reports to identify trends and areas for improvement
Prepare and present AR reports to management
Work with internal teams to resolve claim issues
Access EMRs to obtain necessary medical records
Post insurance payments and handle recoupments
Reconcile client payments monthly
Generate and send patient statements
Qualifications
Strong attention to detail and organizational skills
Effective communication skills, especially when working with insurance
representatives
Proficient in Microsoft Office applications
High school diploma or equivalent required
Minimum of 2-3 years of experience in healthcare accounts receivable
Experience with Epic EMR preferred
Benefits
M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Salary
This position offers a salary range of $65,000 to $95,000 annually, commensurate with experience.
$65k-95k yearly 5d ago
Express Service Specialist
Aptask 4.4
Account specialist job in New York, NY
Job Title: Office Services Specialist 03-months Contract Pay Rate: $17.56/hr. on W2 Schedule: Mon Fri, 9AM 6PM (1-hour lunch) Client: Epiq Global Top 3 Required Skills: 1. Prior experience in office support, facilities, or equipment maintenance roles.
2. Familiarity with common office supply types and printer/copier brands.
3. Ability to work independently and follow established procedures.
Job Summary:
The Express Services Specialist will provide onsite office, mailroom, and equipment support services for Epiq s client site. This role involves maintaining office supplies, assisting with mail distribution, copying/printing, and troubleshooting office equipment while ensuring high-quality service and professionalism.
Key Responsibilities:
Operate and maintain copiers, printers, and related equipment (55 devices).
Troubleshoot printer issues and replace toner as needed.
Handle mail distribution, package delivery, and supply replenishment.
Support copy/print/scan requests, ensuring accuracy and timeliness.
Maintain organization of copy rooms and office supply areas.
Communicate effectively with client staff and Epiq team members.
Qualifications:
High school diploma or equivalent.
Minimum 1 year of office support or facilities experience.
Familiarity with office equipment and supplies.
Strong communication, organization, and customer service skills.
Ability to work independently and follow established procedures.
Dress Code: Business casual
Background Check: Required (must clear prior to start)
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at .
Applicant Consent:
By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
$17.6 hourly 5d ago
Billing Specialist
Hale International 3.4
Account specialist job in New York, NY
Billing Specialist - Workday Financials / PSA - Contract
Hale International is supporting a Workday Financials environment approaching a Workday Financials and PSA go-live and is seeking an experienced Billing Specialist to provide hands-on billing support during this critical phase. The focus of this engagement is to take ownership of day-to-day billing operations while the internal accounting team remains focused on implementation, testing, and data validation activities.
This role will play a key part in stabilising billing operations pre- and post-go-live, ensuring accurate invoicing, strong prebill controls, and effective collaboration with project and regional teams.
Key Responsibilities:
Own day-to-day billing operations during the Workday Financials and PSA implementation and go-live period.
Prepare, review, and issue client invoices using Workday Billing / PSA, ensuring accuracy and timeliness.
Partner closely with project managers to review billing inputs, validate time and expense data, and finalise invoices.
Manage hourly, time & expense, and multi-rate project billing, including complex project structures with multiple rates.
Review and validate prebills, resolving discrepancies prior to invoice generation.
Support billing for complex project portfolios spanning multiple regions and teams.
Assist with data validation and billing-related testing activities as required.
Act as a Workday super user, supporting internal users post go-live and helping train the team on Workday billing processes.
Support billing stabilisation and early optimisation following go-live.
Required Experience:
Proven experience as a Billing Specialist or Billing Analyst using Workday Financials and/or Workday PSA.
Strong background in project-based, time & expense, and hourly billing environments.
Experience working closely with project managers and operational teams on billing and invoicing.
Hands-on experience with prebills, rate validation, and invoice accuracy.
Comfortable operating in fast-paced environments during system implementations or transformations.
Strong communication skills and confidence supporting and training end users on billing processes.
Experience with Vantage Point is beneficial but not required.
This is a strong opportunity to step into a hands-on billing role during a Workday Financials and PSA go-live, providing immediate value through operational ownership, billing accuracy, and post-go-live support.
$31k-38k yearly est. 1d ago
Dental Billing Specialist, AI
Visionary Health
Account specialist job in New York, NY
About Us
We build a full team of AI agents that can automate entire job functions more accurately & reliably within dental offices, so practice staff can regain time for what's most important. For example, our AI agents can answer phones, automatically schedule patients, call insurance, and carry out dental revenue cycle operations end to end just like a human would.
As a company, we're backed by Y Combinator, General Catalyst, 186 Ventures, Reach Capital and many more tier 1 institutional investment firms. We recently raised an oversubscribed $4.4M seed round from some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, health system chief medical officers, and dentists on the leadership of major insurance companies.
About This Role
We're looking for a Dental Billing Specialist who is incredibly ambitious and excited about transforming dentistry with AI. Your job will entail:
Performing Dental Billing Operations: Let AI do most of the work, fill in where it has issues.
Advising Our Product Team: Give our product team a wishlist of features that would make your life easier; they'll build them for you (ex: we have AI that can call insurance, wait on hold and speak to reps).
This role is best for candidates that are ambitious and would at some point want to lead an entire dental billing and AI advisory division. There will be a lot of growth opportunity in this role.
Qualifications
At least 4 years of experience in Dental Billing.
Exceptional communication skills.
Compensation
Compensation for this role is competitive. We may start as a contract but there will be an option to convert to full-time with benefits after we see excellent performance.
$35k-47k yearly est. 2d ago
Credit Trading Coordinator
Natixis Corporate & Investment Banking 4.9
Account specialist job in New York, NY
The Credit Coordinator plays a key role in supporting and securing the growth of the Credit Markets business. This position serves as the operational and strategic bridge between Global Markets Operations, Global Banking Operations and Front Office. The coordinator ensures smooth onboarding of new business, manages client and internal requests, mitigates Operational Risks, and drives efficiency through process improvements and IT enhancements.
Essential duties and responsibilities
Function as a transversal liaison between Global Banking Operations, Global Market Operations and Front Office to ensure seamless coordination
Serve as the NPNA (New Product/New Activity) coordinator for onboarding new business within Operations
Act as the Ops point of contact for client and business requests
Identify, address and escalate Operational Risks incidents
Support and Oversee Billing activity
Help with budgeting and forecasting of staff resources to align with business growth and trading activity
Collaborate with IT to deliver enhancement projects that improve operational resilience and efficiency
Represent Operations as a member of the Credit biweekly IT task force, ensuring priorities are aligned with business needs
Track and leverage the FO monitoring risk tool (BRICKS) for proactive risk detention
Support PnL reconciliation by investigating and resolving booking discrepancies by Global Banking Operations
Qualifications
Bachelor's degree required, advanced degree or relevant certifications a plus
Strong understanding of Credit and Loans products including ABS, CLO, Fund Finance, Syndication and Credit trading (Mandator)
5-8 years of experience in Credit Markets, Operations and/or Securitization, Including familiarity with underwritring, origination and syndication process for Loans, CDS and Bespoke Credit Products. Including Billing and Delivery activities.
Trafic and Summit knowledge a plus - Credit Bonds, loans, CDS trade capture and risk system knowledge, that may also include Summit, LoanIQ (Is trafic not an internal system only)
Familiariry with Clearpar and Loan IQ systems is a strong advantage
Strong analytical and problem-solving skills with a track record of mitigating Operational Risk
Excellent communication and relationship management skills with the ability to collaborate effectively with Front office, clients and support functions
Covered Functions in regulated Broker Dealer, Series 99 required (can be obtained after hire)
Natixis is an equal opportunity employer, committed to a workplace free of discrimination. Natixis will not tolerate any form of discrimination based on age, color, mental or physical handicap or disability, pregnancy, marital status, sexual orientation, national origin, alienage, ancestry or citizenship status, race, religion, sex (including sex stereotyping, gender identity, gender expression or transgender status), veteran status, creed, genetic information or carrier status, or any other protected characteristic as established by law.
Respect for all means that we deal with each person as an individual and not as a member of any group. All qualified applicants will receive consideration for employment. Management is expected to provide leadership in supporting the firms EEO program by taking steps to promote EEO in all facets of employment including recruitment, hiring, retention, promotion, performance assessment, and career-development opportunities.
The salary range for this Vice President position will be between $120,000 - $140,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance
$38k-49k yearly est. 4d ago
Billing Coordinator
Pryor Cashman LLP 4.6
Account specialist job in New York, NY
This Position Description is intended to reflect in general duties and responsibilities and is not to be interpreted as all encompassing. Nothing in this restricts the Firm's right to assign or reassign duties and responsibilities to this job at any time.
JOB SUMMARY
The Billing Coordinator is responsible for the accurate preparation, review and submission of firm invoices including manual electronic billings. Maintain billing files and keep up to date billing arrangements and instructions. Assist Billing Partners with the administration of unbilled inventory.
JOB RESPONSIBILITIES
Compile and process attorney bills on a monthly basis.
Track Proformas to ensure timely and accurate billing
Review and edit pre-bills as requested by attorneys and secretaries.
Monitor aged unbilled inventory and ensure timely billing submissions.
Apply retainer/on-account funds in accordance with attorney instructions and firm policy.
Process write-offs following firm guidelines.
Handle complex billing scenarios, including multiple discounts by matter, split-party billing, and prepare electronic bills promptly.
Submit invoices electronically and assist in resolving any issues that arise.
Review and verify the accuracy of supporting documentation for billing.
Research and respond to internal and external inquiries regarding billing issues in a timely manner.
Identify and correct any billing inaccuracies.
Maintain effective communication with attorneys, secretaries, and clients regarding billing matters.
Provide backup assistance to team members as needed.
Assist with special projects and other tasks as assigned.
JOB SPECIFICATIONS:
Education
Bachelor's degree or higher with a concentration in accounting, finance, or related field.
Experience
Minimum of 5 years of billing experience in a law firm environment.
Familiarity with 3E billing system, eHUB, or other similar legal billing software is preferred.
Proficient in Microsoft Excel and Word
Skills and Abilities
Strong verbal and written communication skills.
Ability to work independently and as part of a team.
Proficiency in Excel and Smartsheet.
Detail-oriented and highly organized with the ability to maintain accuracy.
Excellent analytical and problem-solving skills.
Ability to prioritize, plan, and manage multiple tasks while meeting deadlines.
Flexibility to adapt to various work situations to achieve desired results.
Willingness to work additional hours as required to meet deadlines.
Salary: $85,000-$95,000.
The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, etc.
This is a hybrid role with the expectation of 3 days in the office.
The description above is intended to reflect general duties and responsibilities and is not to be interpreted as all encompassing. Nothing in this job description restricts the firm's right to assign or reassign duties and responsibilities to this job at any time.
Pryor Cashman LLP is an Equal Opportunity Employer. It is our policy to recruit, hire, train, and promote employees without regard to race, color, disability, religion, age, marital status, veteran status, gender, national origin, sexual orientation, genetic information, medical condition or disability, or any other protected status under federal, state, or local law.
$85k-95k yearly Auto-Apply 55d ago
Senior Billing Coordinator
Simpson Thacher & Bartlett 4.9
Account specialist job in New York, NY
Under minimal direct supervision, the Senior Billing Coordinator is responsible for compiling, managing and executing attorney billing.
Responsibilities/Duties
Interface with attorneys, secretaries, clients and staff regarding billing matters
Compile, analyze and process a high volume of attorney bills to clients on a monthly basis
Review and edit pre-bills in response to attorney and secretary requests
Apply retainer/on-account funds as directed by attorney and as per Firm policy
Process write-offs according to Firm guidelines and policy
Execute complex bills, such as multiple discounts by matter, split party billing, and preparation of electronic bills, in a timely matter
Submit invoices electronically, assisting with bill resolution as required
Review billing supporting documentation for accuracy
Research and verify descriptions, amounts, rates, client/matter data and client billing requirements and make appropriate corrections
Create billing schedules and various billing analyses as required
Effectively interact and communicate with attorneys, secretaries and clients providing accurate information and timely responses to inquiry and completion of assignments
Distribute monthly partner reports
Regularly review and update comments for reports distributed to the Finance Committee and Partners
Attend Partner meetings and weekly management meetings to review unbilled matter comments, matter on-accounts, and e-billing issues
Work cooperatively with Collections staff and assist with accounts receivable issues to minimize credit balances
Mentor and train new Billing Coordinators as directed
Assist with special projects as needed
Perform other duties as assigned
Required Skills
Ability to effectively present information verbally and in writing
Ability to use an accounting calculator
Proficiency in MS Office Suite, particularly in Excel
High level of proficiency with 3E
Ability to work independently with minimum supervision
Strong attention to detail
Excellent analytical and problem solving skills
Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high pressure environment
Flexibility to adapt to all work situations and work varied hours
Preferred Skills
Familiarity with E-billing Hub and Multi currency preferred
Required Experience
A minimum of 3 to 5 years of billing experience in a large law firm required
Preferred Experience
5 plus years of billing experience preferred
Required Education
High School diploma or GED equivalent
Preferred Education
Bachelor's degree from four-year college or university, preferred, or, equivalent combination of education and experience
Preferred Qualifications
Degree in Accounting preferred
Salary Information
NY only: The estimated base salary range for this position is $95k to $115k at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning that it is overtime pay eligible.
Simpson Thacher will not sponsor applicants for work visas for this position.
Privacy Notice
For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at ********************************************
Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran's status or any other legally protected status. This Policy pertains to every aspect of an individual's relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment.
#LI-Hybrid
$95k-115k yearly Auto-Apply 60d+ ago
Customer Retention Specialist - State Farm Agent Team Member
Tom Shannon-State Farm Agent
Account specialist job in New York, NY
Job DescriptionBenefits:
401(k) matching
Competitive salary
Opportunity for advancement
Paid time off
Training & development
New York insurance and financial service company is seeking full-time Spanish-speaking Customer Service Representative. The perfect candidate is an ambitious team player with experience handling high incoming call volume and providing professional customer service. Prior insurance experience and a history of successful customer service work is a plus. The agency offers a competitive base plus generous commission and bonus plan.
$32k-45k yearly est. 7d ago
Client Strategy Specialist - Ascendancy
Infinity 4.5
Account specialist job in New York, NY
Client Strategy Specialist
Title: Client Strategy Specialist
Compensation: $80,000 - $120,000
Commitment: Full-time
Benefits: Health, Dental, Vision, and Insurance Coverage
Bonus: $10,000 annual bonus potential based on team and individual performance metrics
Growth Opportunity: if successful in this role, you will have the opportunity to be promoted to Partner
Equity: Yes
Mission
As a Client Strategy Specialist, you'll be at the heart of our most important work, collaborating hand-in-hand with a Senior Strategist to ensure execution is seamless and high-impact. You'll be the first to access and leverage cutting edge AI network mapping technology while getting a masterclass in providing white-glove service as well as high-profile networking. You'll meet and work with leaders at some of the world's fastest growing AI companies. This role is built for acceleration. In time, you'll step into managing your own accounts - driving delivery, building executive partnerships, and evolving the future of our service. It's a launchpad into client leadership, with direct mentorship and the freedom to carve your own path.
What You'll Do
Keep client goals, projects, and deliverables on track
Capture meeting updates and translate them into clear tasks
Research and surface prospective advisors, partners, and media contacts
Draft outreach, manage CRM records, and maintain dashboards/KPIs
Produce high-touch client experiences, from exclusive dinners to summits
Keep data and documentation accurate while suggesting ways to improve processes
Grow into owning strategy and execution for your own client accounts
What We're Looking For
2-5 years of experience in a client-facing, fast-paced role
Outstanding organizational and communication skills with strong attention to detail and follow-through
Growth mindset and comfort working in fast-paced entrepreneurial environments
Curiosity about AI, enterprise technology, and the startup ecosystem
High emotional intelligence and a collaborative, service-oriented mentality
What Success Looks Like
Client Satisfaction - Clients feel supported, heard, and consistently impressed by the quality of your work
Project Success - Projects land on time, details are right, and communication is clear every step of the way
Outcomes Driven - You turn client needs and big ideas into clear actions that deliver measurable results
Client Ownership - Building trusted relationships, driving delivery, and serving as Client's go-to partner
Why Join Us
Our leadership has built multi-billion dollar businesses and worked with clients like OpenAI and Microsoft. Ascendancy is well funded, growing revenue, and on a clear path to $6M+ ARR in 2026. It is a rare opportunity to work in a high-growth start-up that's relatively low-risk with huge upside and responsibility. Your work will sit at the intersection of strategy and execution - making this one of the fastest ways to accelerate your career in tech and client leadership.
$40k-56k yearly est. Auto-Apply 60d+ ago
Senior Billing Coordinator
Addition Management
Account specialist job in New York, NY
Job Description
Title: Senior Billing Coordinator
Salary: $75,000 - $90,000
Essential Duties and Responsibilities
Review, edit and generate client invoices for assigned billing attorneys; work closely with assigned attorneys and administrative assistants in order to achieve goal of producing invoices in accordance with the fully executed engagement letters, billing guidelines and/or outside counsel policies; process bills through our billing system and, if required, submit electronically via the designated 3rd party e-billing system.
Primary responsibilities include:
Advise partners on existing client billing arrangements and assist with the monitoring/tracking of same.
Meet with assigned attorneys to review unbilled time and ensure that status comments are up to date.
Prepare bills based on the client's requirements and provide appropriate documentation and exhibits if needed.
Submit invoices via electronic 3rd party e-billing system while meeting client requirements.
Perform bill audits, review BIM for accuracy and process bills into the billing system.
Research and respond to any attorney or client billing related inquiries.
Work with collections team to review and resolve unpaid invoices.
Follow-up with assigned billing attorneys when invoices are not returned for finalization.
Education and/or Experience
Bachelor's Degree preferred.
5 years previous experience
$75k-90k yearly 28d ago
Billing Coordinator
Interpool Inc. Dba Trac Intermodal
Account specialist job in Princeton, NJ
This person will be tasked with handling all of the administrative activities related to the TRAC Services customer billing. The primary areas of focus for this role will be in creating and distributing invoices to customers (TRAC Services AR). The individual will support the management & control of onsite equipment at a facility utilizing Depot Systems, proprietary TRAC software and Microsoft products specifically Excel, Word, Power Point and Outlook. This person may also need to perform various ad hoc tasks in support of the record and data maintenance for a TRAC Services site. The individual will liaise with site staff to ensure accuracy of the facility endeavors.
Responsibilities:
Creating and sending M&R invoices to multiple different customers. Ensure each invoice is complete and meets all the customer requirements. Submit invoices to customers in the manner they have instructed us and ensure each invoice is received by the customer without a reject (currently 5 different customer format requirements). Follow up on any rejections and errors.
Processing invoices to be paid. Each site receives any number of invoices for goods and services that must be processed for payment, e.g. validate service was rendered or product received, code each invoice, distribute to accounting for payment with all appropriate approvals.
Ensure the accurate input of all work orders and M&R PO's into computer systems; update inventory system of parts used for any repairs
Ensure all invoices are closed and exported for TRAC's financial record keeping and also for parts reconciliation.
Perform Data entry of transactions supporting any number of TRAC Services sites
Create and update various different reports requested by management
As requested prepare lists and other documents in support of site operations
Qualifications:
Minimum of 2 years administrative/coordination experience in support of a production operation is preferred
Candidate must be PC literate with experience in MS Office Products, specifically Excel, Word, Outlook, Internet Explorer.
Candidate must be able to learn company proprietary software programs
Candidate must be detail oriented and able to work continuous hours in front of a computer
Must have good communication skills and able to build relationships and rapport with staff in remote locations
Must have flexibility for tasks and schedule
Ability to work within a process-oriented team atmosphere
Ability to type for extended periods of time in the performance of data entry functions
Ability to function effectively in a fast paced, team-oriented work environment
Ability to identify problems, process resolution and implement action or solutions timely
Ability to meet deadlines; prioritize workloads and handle multiple tasks
Work Environment
This position may require periodic travel to a TRAC Services sites
This position may require periodic support of other local TRAC M&R activities
$48k-71k yearly est. Auto-Apply 60d+ ago
Billing Coordinator
Consultative Search Group
Account specialist job in New York, NY
A prestigious national law firm is looking to add a Billing & Client Relations Coordinator to join its dynamic team. This role will support the firm's billing team and report directly to the Director of Billing & Client Relations.
Responsibilities:
Billing:
Assist with client invoice processing, including submission to various e-billing systems.
Support day-to-day billing and invoicing activities, ensuring accurate and timely processing.
Utilize Aderant Expert billing and iTimeKeep timekeeping software to manage billing functions.
Troubleshoot billing system-related issues and escalate as needed.
Assist attorneys and management with specialized billing arrangements for various clients.
Perform full cycle billing functions, including generating, logging, and tracking pre-bills and finalized invoices.
Input and modify time entries using Aderant EA Pro Billing Workspace.
Create and deliver invoices to clients via mail or electronic means.
Set up and manage accounts on third-party e-billing platforms.
Provide billing, accounts receivable, and payment analysis to partners and clients.
Work with internal teams to resolve billing discrepancies and ensure efficient invoice processing.
Assist with training new hires in billing processes and timekeeping systems.
New Business Intake:
Assist with client and matter intake processes, ensuring compliance with firm policies and procedures.
Review and validate client/matter data for accuracy in Aderant and other firm databases.
Coordinate with attorneys and administrative staff to ensure proper documentation and approvals for new matters.
Maintain and update client and matter records, ensuring accurate reporting and compliance with firm guidelines.
Provide support and guidance on conflict and risk management processes.
Collections:
Monitor and track outstanding accounts receivable, ensuring prompt follow-up on past-due invoices.
Coordinate with attorneys and clients to facilitate timely payments and resolve outstanding balances.
Generate and distribute collections reports for attorneys and firm leadership.
Assist in developing and implementing strategies to improve collections and reduce aged receivables.
Communicate with clients regarding payment status and resolve disputes, as necessary.
Requirements:
2-3 years of legal billing experience preferred.
Knowledge and/or experience in electronic billing required.
Proficiency in Microsoft Outlook, Excel, and report-writing software necessary.
Experience with Aderant EA Pro Billing required.
Strong organizational skills with attention to detail.
Ability to work independently while collaborating with attorneys, staff, and clients.
Many of our job openings can be viewed at **********************************************
IND-1
$42k-63k yearly est. 54d ago
Billing Coordinator - LEGAL
Sourcepro Search
Account specialist job in New York, NY
SourcePro Search is conducting a search for a Billing Coordinator for a very well known and prominent law firm for their NY location. The role will naturally be remote due to Covid-19 until it is safe to return to the offices. The Billing Coordinator is responsible for assisting the Director of Finance in managing the
operational and fiscal activities of the Billing area. These responsibilities include assisting in the development of procedures to improve the operating quality and efficiency of the area, acting as a point of contact for clients/ E-Billing vendors to the extent related to the issuance of invoices.
JOB RELATIONSHIPS:
Reports to the Director of Finance. Interacts daily with Firm personnel and e- billing vendors.
JOB RESPONSIBILITIES:
The Billing Coordinator is responsible for all of the following:
Billing:
Assist Director of Finance with the timely and accurate processing of client bills.
Ensure that controls are adhered to relating to setup of new matters, to prevent data and
distribution errors.
Complete write off requests with AR Coordinator.
Backup up AR Coordinator
Resolve complex client requests relating to bill formats and charges as related to client
agreements
Complete all daily audit requests
Complete all new employee setups in accounting system
Complete all daily conflict checks
Assist with month-end and year-end closing duties
Provide Controller and Accountants with weekly billing report
Communicate and respond to inquiries from e billing vendors, partners, employees and Firm
management.
Issue monthly e billing status schedule
Education:
College degree in a relevant area (e.g., accounting, finance or business administration) preferred.
Experience:
Prior progressive Billing experience of at least ten (10) years, preferably in a law firm or
another professional services organization.
Technological Skills:
Proficiency with MS Suite software such as Outlook, Word and Excel.
Knowledge of Elite Accounting software.
****************************
$42k-63k yearly est. 60d+ ago
Billing Coordinator
Human Hire
Account specialist job in New York, NY
HumanHire is partnered with an Am Law 100 Law Firm to find a Legal Billing Coordinator to join the firms growing team in Manhattan. The Billing Coordinator will be responsible for managing the complete, compliant, and timely client billing lifecycle, from matter setup and e-bill submission to accounts receivable and financial reporting.
We Offer:
Pay: $90,000 - $110,000K Base plus OT and Bonus
Hybrid Flexibility: 2 days remote weekly!
Great Benefits: 401K Match, Medical, Dental, PTO, Disability, Life, and more
Responsibilities:
Manage the end-to-end client billing process from initial matter review and proforma generation to final bill processing and submission
Ensure compliance by reviewing matter setups, rates, and task codes against client billing guidelines and resolving any discrepancies with timekeepers and clients
Handle all aspects of e-billing, including submitting invoices via e-billing platforms and resolving rejections or adjustments promptly until payment is secured
Actively manage accounts receivable by proactively following up on past due invoices and coordinating with attorneys, clients, and the Director of Collections
Provide financial support and reporting, supplying clients and management with budgets, billing forecasts, and ad hoc reports as requested
Qualifications:
2+ years of Legal Billing experience
Elite 3E or Aderant & Excel proficiency required
Familiarity with eBilling platforms and client billing guidelines
If interested, please apply to this posting for immediate consideration! If this is not the ideal role for you, please look at our website ******************** for additional job opportunities!
HumanHire is a national executive search and staffing firm with a leadership team that has over 50 years of experience as trusted industry professionals specializing in direct hire, temp to hire, temporary, and payrolling services. We have cultivated long-lasting relationships and utilize them to connect our candidates and clients in several industries and job functions:
Paralegals
Legal Assistants
Billing and Accounting
Attorneys
Legal Secretaries
Human Resources
Business Development
$42k-63k yearly est. 60d+ ago
Billing Coordinator
Simpson Thacher & Bartlett 4.9
Account specialist job in New York, NY
The Billing Coordinator is responsible for compiling, managing and executing attorney billing.
Responsibilities
Compile and process a high volume of attorney bills to clients on a monthly basis
Review and edit pre-bills in response to attorney and secretary requests
Apply retainer/on-account funds as directed by attorney and as per Firm policy
Process write-offs following Firm policy
Execute complex bills, such as multiple discounts by matter, split party billing , and prepare electronic bills in a timely manner
Submit invoices electronically and assist in resolving issues that might arise
Review and verify accuracy of billing supporting documentation as required
Research and respond to internal and external inquiries regarding billing issues and problems in a timely manner
Identify and resolve billing inaccuracies
Create billing schedules and various other billing analyses as required
Effectively interact and communicate with attorneys, secretaries and clients
Distribute monthly partner reports
Review and update comments for reports distributed to the Finance Committee and Partners
Attend Partner meetings and weekly management meetings to review unbilled matter comments, matter on-accounts and e-Billing issues
Work cooperatively with Collections staff and assist with accounts receivable issues to minimize credit balances
Observe confidentiality of client and Firm matters
Provide backup assistance as needed
Assist with special projects as needed
Perform other duties as assigned
Required Skills
Ability to effectively communicate and present information verbally and in writing
Ability to work effectively as an individual and within groups
Ability to use an accounting calculator
Proficiency in MS Office Suite, particularly in Excel
Must be detail oriented and organized
Ability to work with a high degree of accuracy
Excellent analytical and problem-solving skills
Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high pressure environment
Ability to adapt to all work situations in order to achieve desired results
Flexibility to work additional hours as needed
Required Experience
1 to 2 years of billing experience in a large law firm required
Preferred Experience
A minimum of 1 to 2 years of finance, accounting or e-Billing experience in a law firm preferred
Knowledge of 3E billing system or comparable billing program preferred
Required Education
High School diploma or GED equivalent
Preferred Education
Bachelor's degree from four-year college or university, preferred, or, equivalent combination of education and experience
Salary Information
NY Only: The estimated base salary range for this position is $80,000 to $95,000 at the time of posting.
The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning it is overtime pay eligible.
Simpson Thacher will not sponsor applicants for work visas for this position.
Privacy Notice
For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at ********************************************
Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran's status or any other legally protected status. This Policy pertains to every aspect of an individual's relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment.
#LI-Hybrid
$80k-95k yearly Auto-Apply 60d+ ago
Legal Billing Coordinator (Long term contract)
Sourcepro Search
Account specialist job in New York, NY
SourcePro Search has a fantastic, long term contract opportunity for an experienced Legal Billing Coordinator with our top ranked global law firm client in the New York office. The successful candidate has a Bachelor degree and at least 3-years of billing experience in a professional services environment. Experience with ebilling hub and Elite Enterprise is preferred.
This role offers a competitive hourly rate and great work environment.****************************
How much does an account specialist earn in Brick, NJ?
The average account specialist in Brick, NJ earns between $38,000 and $95,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.