Account specialist jobs in Burien, WA

Title: Senior Oncology Account Specialist - Seattle Company: Ipsen Biopharmaceuticals Inc. About Ipsen: Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation. Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company's success. Join us on our journey towards sustainable growth, creating real impact on patients and society! For more information, visit us at ********************** and follow our latest news on LinkedIn and Instagram. Job Description: Summary The Sr. Oncology Account Specialist will provide physicians, pharmacists and healthcare professionals with products, services, and information that will enable them to use and prescribe Ipsen's products safely and effectively. The ideal candidate will be capable of managing the territory and administrative requirements in an efficient manner and will achieve full compliance with drug laws and regulations when providing samples of Ipsen's products to physicians. This assigned territory spans customers and academic centers across the majority of Washington State, excluding the towns of Walla Walla, Tri-Cities, and Yakima. The territory also includes Alaska. Main Responsibilities Represent Ipsen's Oncology product in the U.S. marketplace Responsible for meeting or exceeding assigned sales goals for the territory by effectively positioning the benefits and use of Ipsen's products for appropriate patients Develops and implements robust territory business plans centered on performance; meet or exceed territory productivity requirements Develops strong and long-term relationships with customers in all assigned accounts Represent Ipsen's brands in a professional, compliant, ethical and effective manner Demonstrates thorough understanding of disease states, Ipsen's brands and relevant competitor products Demonstrates a high proficiency of the broader reimbursement environment; possesses a deep understanding of the reimbursement and fulfilment path Demonstrates highly effective territory management and superior selling competencies Fosters team effectiveness and accomplishments of shared goals by sharing knowledge, experience and information. Effective management of territory resources and budget Complies with all laws regulations and policies that govern the conduct of Ipsen U.S. staff Reports to Regional Business Director, collaborates with colleagues in sales, marketing, V & A, sales training, HR. Develops and maintains relationships w/Key Oncologists, Hospitals, Healthcare institutions, Industry Experts, Consultants etc. Knowledge and Experience Bachelor's degree from accredited college or university Minimum 8 years of experience as a Pharmaceutical Representative, and minimum of 5 years in Oncology Demonstrated strong capability in account management, superior selling competencies and proven sales performance track record of meeting or exceeding goals Demonstrated strong business analytics to understand and analyses business and market drivers, and develop, execute and adjust territory business plans Demonstrated skills at building and maintaining professional relationships with key customers, office staff and others in the customer influence network Demonstrated ability to work effectively in matrix teams Demonstrated track record of developing self to drive and enhance performance Proven ability to manage multiple tasks, set priorities and meet deadlines Valid driver's license in the state in which you reside Ability and willingness to travel by car, air and public transportation Launch experience especially in Oncology strongly preferred. The annual base salary range for this position is $165,000 - $190,000.This job is eligible to participate in our short-term incentives program.At Ipsen we are proud to offer a comprehensive employee benefits package, including 401(k) with company contributions, group medical, dental and vision coverage, life and disability insurance, short- and long-term disability insurance, as well as flexible spending accounts. Ipsen also provides parental leave, paid time off, a discretionary winter shutdown, well-being allowance, commuter benefits, and much more.The pay range displayed above is the range of base pay compensation within which Ipsen expects to pay for this role at the time of this posting. Individual compensation within this range depends on a variety of factors, including, but not limited to, prior education and experience, job-related knowledge and demonstrated skills.We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace “The Real Us”. The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application. Ipsen is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed. Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists! The Impact You'll Make: Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan. Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients. Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken. May schedule client appointments and/or conference room for appointments. Assemble/generate materials including paperwork and reports for client meetings. Understand and ensure business adherence with firm and financial industry regulatory policies. May manage FA and Team's social media presence (website, LinkedIn, X, etc.). Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models. May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact. Seek ways to enhance FA(s) business effectiveness and marketability. Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed. May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction. May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary. Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities. What You'll Bring to Baird: 2+ years of prior industry and/or administrative work experience. Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses. Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms. Excellent verbal and written communication skills; ability to adeptly exchange ideas and information. Detail oriented with an emphasis on accuracy. Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner. Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations. Good analytical and critical problem-solving skills. Bachelor's degree preferred, not required. Compensation and Benefits: $25.03-$37.54 hourly rate Bonus potential up to 8.5% of base pay Compensation and bonus are commensurate with experience, performance and/or firm profitability You'll have the opportunity to advance your career while enjoying our comprehensive benefits designed for your life, career and future. #LI-PWM4 Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.

ProSidian is a Management and Operations Consulting Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. We help forward-thinking clients solve problems and improve operations. With a reputation for its strong CONUS/OCONUS practice spanning six solution areas, ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Human Capital. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Seeks a Workforce Relations Specialist in CONUS/OCONUS - Seattle, WA to support an engagement for an agency within the United States Department of Commerce that focuses on the conditions of the oceans, major waterways, and the atmosphere. Dedicated to the understanding and stewardship of the environment, the Agency's mission is to understand and predict changes in climate, weather, oceans, and coasts, to share that knowledge and information with others, and to conserve and manage coastal and marine ecosystems and resources. The ProSidian Engagement Team Members work to provide multi-functional mediation and/or arbitration services for conflict resolution among personnel in various offices and platforms of the National Oceanic and Atmospheric Administration (NOAA). Creating a safe, civil, and productive work environment is paramount to the mission of the NOAA and its offices. The purpose of conflict resolution within NOAA offices is to acknowledge and address conflicts before they become a serious issue. Workforce Relations Specialist Candidates shall work to support requirements for Program Support and The Workforce Relations Specialist will provide mediation for conflict resolution among various offices and platforms within the National Oceanic and Atmospheric Administration's Office of Marine and Aviation Operations (OMAO). This person will collaborate with the OMAO Human Resources team to provide support conflict resolution on a variety of complex employee relations matters. These matters include disciplinary actions, policy interpretation, employee issues, unpleasant event occurrences, etc. The ideal candidate will collaborate with OMAO to act as a neutral third-party mediator and resolve conflicts that promote a safe, transparent, and productive work environment. Responsibilities include, but are not limited to: Lead detailed, factual employee relations reviews and summarize findings in a written report. Research and understand agency policies, guidelines, etc. to better assess conflict. Collaborate with OMAO personnel and HR to review current and potential conflicts that arise in employee/agency interactions. Provide completely neutral guidance to effective conflict resolution. Provide guidance to the OMAO and its employees in various matters. Identify mediation trends and adhere to best conflict resolution practices. Have a strong understanding of federal government business operations and work process. Support project teams and program managers and provide daily execution assigned work functions. Summarize issues and findings in a clear and logical manner. Have strong analytical and problem solving skills. Qualifications The Workforce Relations Specialist shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Bachelor's degree from an accredited college or university in a relevant field with at least five years of experience in mediation, arbitration, law, human resources, and formal conflict resolution. Bachelor's degree REQUIRED, Master's degree preferred. Mediation/arbitration training REQUIRED with proof of extensive work history within the industry and/or credentials. At least 5 years relevant experience in mediation/arbitration. Experience in formal alternative dispute resolution (ADR) services is a plus, but not required. Ability to work effectively both independently and as part of a team. Candidate must have strong attention to detail and organizational skills. Demonstrated ability to propose possible resolutions to complex technical, managerial or operational problems. Demonstrated leadership, management, organizational, and decision-making skills. Demonstrated proactivity, attention to detail, working within deadlines, and ability to juggle multiple priorities in a fast-paced environment. Excellent interpersonal skills and client service provision. Excellent written and verbal communication skills. Experience in project administration and management procedures strongly preferred. Experience in the use of database applications and presentation software desirable. Intermediate level proficiency in MS Excel and other MS Office Suite programs. Requires proficiency in the use of Microsoft Office with an emphasis on Excel spreadsheet skills, PowerPoint, Internet and e-mail applications. Understanding and proficiency in financial and project management systems and procedures. TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS/OCONUS - Norfolk, VA U.S. Citizenship Required Excellent oral and written communication skills Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe) All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office. #HRJobs #MediationJobs #ArbitrationJobs #ConflictResolutionJobs #NOAAJobs #IDEAL Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ----------- ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ---------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.

We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, citizenship or immigration status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience * Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time * Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations * Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar * Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule * Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply

The Intake Specialist plays a vital role in the process of onboarding potential clients. They are responsible for meeting with individuals engaging in services offered by the firm, confirming client information, communicating case eligibility options, and providing information regarding the process for relief options. The Intake Specialist is a professional position that ensures a smooth and efficient client onboarding experience.. Key Responsibilities: Meet with potential clients to effectively communicate the firm's unique value proposition, services, and benefits. Build and maintain strong relationships with potential clients by providing exceptional customer service, demonstrating empathy, and addressing their concerns and questions. Review the information provided by potential clients. Sign up new clients, while addressing any concerns, and highlighting the benefits of working with the firm. Collaborate closely with our team of attorneys, paralegals, and legal assistants to ensure a smooth transition of newly onboarded clients to begin their case process. Provide accurate and comprehensive information about the client and their case to facilitate efficient case management. Maintain detailed records of client interactions, consultations, and activities in the firm's customer relationship management (CRM) system. Provide regular updates to management on performance, and ensure the proper use of systems to guarantee accurate reporting. Handle any additional tasks or responsibilities as directed by management. Qualifications: All candidates must have a Bachelor's Degree. Must be fully bilingual- Spanish & English. Must possess at least 2 years of professional experience, preferably working in an immigration law firm. Strong persuasive communication and someone who enjoys working directly with current and potential clients. Knowledge of immigration laws, regulations, and processes. Excellent interpersonal and relationship-building skills to establish trust and credibility. Ability to work independently and a self-starter. Outstanding communication skills, both verbal and written, to effectively convey complex information. Results-oriented mindset with a drive to meet or exceed targets and business objectives. Familiarity with CRM systems and activity tracking tools. Pay Range: $22 - 27 per hour Amazing Benefits Include: Medical (100% employer paid) Vision Dental $50k life insurance policy 401(k) with 6% Employer Match, PTO, Paid Holidays, Employee Assistance Program, Fitness Stipend We are excited about the possibility of you joining our team! Apply now and take the next step in your career with Abogada Alexandra Immigration Law, PLLC!

JobID: 210686192 JobSchedule: Full time JobShift: Base Pay/Salary: San Francisco,CA $31.25-$42.79; Seattle,WA $31.25-$42.79 Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit! As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. CTL is comprised of two businesses: Multifamily Lending (MFL), the nation's number one multifamily lender providing term financing from $500,000 to $25 million+ on stabilized apartment buildings with five or more units, and Commercial Mortgage Lending (CML) which provides term financing from $1 million to $25 million+ on stabilized industrial, retail, office and mixed-use properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. We have over 1,000 employees nationwide. CTL delivers fast, efficient and streamlined loan transactions to our clients, helping them build their commercial real estate portfolio for long term success. We pride ourselves on reliably providing our clients straightforward, competitively priced loan programs, which include fixed and adjustable rates, early rate lock, and simple prepayment options. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish. Job responsibilities: * Facilitate application process by interfacing with customers in taking complete applications and requesting documentation from borrowers * Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager/Client * Act as a liaison between the Client Manager and the processing team * Review complex files with multi-layered entity documentation and examine third party reports and leases * Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan * Coordinate and manage marketing to customers and brokers as well as assist the Client Manager in building customer and real estate broker relationships * Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers. Required qualifications, capabilities and skills: * Minimum 2 years' experience in mortgage lending, with inside sales/customer service background. * Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications. * Enthusiastic and self-motivated. * Superior written and oral communication. * Superior customer service skills. * Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand. * Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization. Preferred qualifications, capabilities, and skills: * College graduate preferred. * Ability to make personal connections, engage customers, and remain courteous and professional in a team environment. * Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately. * Superior interpersonal communication skills, as well as strong attention to detail and time management. FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.

Are you ready to join a team that is redefining client experience excellence? Join JPMorgan Private Client as a Client Experience Specialist to support a team that is dedicated to delivering unparalleled service. As a Client Experience Specialist in the Firm's Consumer and Community Banking's division, you will be instrumental in delivering a high-touch client experience. In this role, you'll partner with our Relationship Managers to deliver on the JPMorgan Private Client value proposition by assisting clients with their banking needs, identifying opportunities to deepen client relationships, and supporting clients while obtaining loans. If you're passionate about delivering exceptional service while building relationships, come join our team. Job Responsibilities Provide clients with white glove service by delivering a seamless client onboarding experience, owning inquiries from start to finish and completing servicing requests as needed. Support Relationship Managers in deepening client relationships by taking client inquiry calls, assisting with analyzing client's banking relationship and conducting business calls with Relationship Managers. Develop expertise in deposit products to assist clients with day-to-day banking needs including identifying banking solutions for clients, preparing deposit sales presentations and knowing and verifying the identity of clients. Manage the lending process by completing with loan application with clients, quoting rates, or sending pre-approval letters. Assist Relationship Managers with marketing activities such as sending JPMorgan approved client gifts, coordinating open houses or inviting clients to events. Leverage product knowledge and utilize every interaction to uncovering opportunities for deepening client wallet share and raising to the aligned Relationship Manager Required Qualifications, Capabilities, and Skills A minimum of two years of financial services experience. Demonstrated experience delivering exceptional client service to an affluent client base. Preferred Qualifications, Capabilities, and Skills A bachelor's degree Experience cultivating relationships through delivering Deposit Banking, Home or Business lending needs. This role will report in the office on a hybrid schedule. This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process . Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************

We are a hotel management company supporting 19 hotels with general bookkeeping, tax filing, payroll, HR, benefits and other compliance-related tasks. We are seeking an experienced Accounts Payable lead to support the accounts payable team. This role is responsible for ensuring accurate, timely and well-controlled processing of vendor invoices, payments and expense activities while serving as a key point of contact for property teams and vendors. The ideal candidate will have hospitality and multi-entity accounting experience. This position is an in person on site position. Applicants must be able to commute to our office in Fremont 5 days a week. If you think you would be a great addition to our team, please apply. Benefits: * Medical, dental, and vision offered after qualification period. Employer pays 99% of medical premiums for employee and family. * Employee discounts at hotels worldwide * 401k with match offered after qualification period * Commuter benefits offered * Seattle Paid Safe Sick Leave * Vacation time accrued based on hours worked * 10 paid holidays each year * Free parking Key Responsibilities: * Act as a resource and subject-matter expert for the accounts payable process. * Assist with system upgrades, process documentation and implementation of best practices. * Train and provide guidance to AP staff. * Assist with month-end close activities. * Review and record revenue. Work with accounting team and management staff to resolve any errors in revenue postings. * Review, code and approve invoices. * Process invoices and expense reports for payment. * Ensure timely payments of vendor invoices, following proper approvals and policies. * Reconcile bank statements. Work with merchants and management staff to resolve any errors in credit card funding. * Assist in the preparation of tax filings. * Collaborate with other departments to resolve accounting issues. * Assist with review and approval of financial reports and reconciliations. Qualifications: * Excellent oral and written communication skills. * Prior experience in a lead, senior or supervisory AP role. * Highly organized with strong attention to detail and time management skills. * Ability to work independently. ","

About Us Every moment of every day, people around the world rely on the energy they access through infrastructure built by Quanta. Comprising the largest skilled-labor force in North America, our employees are highly skilled and innovative, continually working to connect people and power. We're building the infrastructure that supports the energy transition, and there are more opportunities than ever to be part of our team. Join us and build your career building a brighter future. Imagine what you could do here. We encourage, inspire, and support our people to seize opportunities in our corporate office and with hundreds of our operating companies worldwide that provide solutions for the utility, renewable energy, electric power, industrial, and communications industries. Quanta actively promotes and maintains a culture of belonging where all employees can be themselves, live their values, and find opportunities to succeed. When you join our team, you join a dynamic organization in which career development is encouraged, excellence is rewarded, and diversity is prized. Come find out how our people power modern life. About this Role If you enjoy working with a great group of professionals, are accurate, thrive in a fast-paced environment, and enjoy using your problem solving and analysis skills, then we have a role for you! InfraSource Services, seeks a great Billing Coordinator to join the team at our Kent, WA office. The Billing Specialist reviews and audits billing packages for accuracy prior to entering into the client's database application. What You'll Do · Responsible for reviewing billing documentation and construction records. · Work with other team members in the region to ensure all corrections are completed prior to submitting billing package to the client. · Provide quick answers to billing documentation questions or concerns from the clients. What You'll Bring Minimum Qualifications: · High school diploma or equivalent · Must be proficient with Microsoft Office suite (Excel, Word,) typing and 10-key · Ability to communicate effectively, both written and verbal · Ability to work independently and as part of a team · Ability to manage multiple projects and tasks concurrently with competing deadlines Preferred Qualifications: · Prior experience with billing · Ability to read engineered drawings · Experience in SAP and Microsoft Excel · Knowledge of utility industry What You'll Get Benefits: · 401(k) · 401(k) matching · Dental insurance · Flexible spending account · Health insurance · Life insurance · Paid time off · Vision insurance Compensation Range The anticipated compensation for this position is USD $29.00/Hr. - USD $31.00/Hr. depending on experience and qualifications. Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.

WHO WE ARELindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world's most remote and pristine locations on our fleet of 23 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”. JOB SUMMARY Join us as our Specialist, Additional Services (SAS), where you'll be essential in crafting unforgettable guest experiences. In this dynamic role, you'll manage and confirm guest requests for additional cruise services, ensuring every detail is executed flawlessly. Collaborating closely with vendors and internal teams, the SAS will ensure timely communication, accurate reporting, and efficient inventory management.The ideal candidate is highly organized, detail-oriented, and passionate about providing exceptional support to guests and travel advisors. If you thrive in a fast-paced environment and are dedicated to creating extraordinary experiences, this is the perfect opportunity for you. ESSENTIAL DUTIES To perform this job successfully, the employee must be able to perform each essential duty satisfactorily on determined timelines. Additional duties may be added or assigned at any time. Duties listed below are in the context of the pre/post voyage portion of the expeditions.INVENTORY MANAGEMENT Manage contract terms related to attrition, cancellations, and inventory release directly with vendors, and mitigating financial exposure to the organization. Monitor and action guest waitlists for additional services in priority order, based on established guidelines. Process and confirm guest requests for additional services (e.g., hotel stays, internal air arrangements, upgrades) in a timely manner. VENDOR & INTERNAL COMMUNICATIONS Serve as a primary liaison between Additional Services team and external vendors via a shared email inbox, managing requests for upgrades, service cancellations, and inventory modifications. Coordinate with internal departments via shared and personal email to facilitate guest service requests in a timely manner. Maintain and regularly update assigned Knowledgebase documentation related to hotel and air procedures, ensuring accuracy and usability across teams. MANIFESTS & MISC. Generate, review, and distribute detailed manifests, including arrival, departure, hotel rooming lists and air service manifests, to vendors and internal field partners in a timely and error-free manner. Collaborate with Seaware Analysts, Pre/Post Product Managers and Voyage Project Managers to implement programming changes in Seaware, ensuring that guest records reflect accurate programing and any newly added services. MINIMUM REQUIREMENTS Experience in Inventory Management: Proven ability to manage contract terms related to attrition, cancellations, and inventory release with vendors. Experience in monitoring guest waitlists and processing service requests in a timely manner Vendor & Internal Communications: Ability to serve as a liaison between teams and external vendors, effectively managing requests for upgrades, service cancellations, and inventory modifications. Proficient in coordinating with internal departments to facilitate guest service requests in a timely manner Excellent written and verbal communication skills, with the ability to manage multiple stakeholders effectively. Documentation Skills: Experience in maintaining and updating Knowledgebase documentation related to hotel and air procedures for accuracy and usability. Manifest Management: Ability to generate, review, and distribute detailed manifests, including hotel rooming lists and air service manifests, accurately and in a timely manner. Collaboration Skills: Experience collaborating with analysts and project managers to implement programming changes, ensuring guest records are accurate. Problem-Solving Abilities: Ability to troubleshoot issues related to inventory and guest services, demonstrating proactive problem-solving skills. Attention to Detail: Strong attention to detail in managing manifests and documentation, ensuring error-free distribution and reporting. PREFERRED QUALIFICATIONS Industry Knowledge: Familiarity with the travel or hospitality industry, particularly in relation to cruise or expedition services. Technical Proficiency: Experience with inventory management systems or software, particularly Seaware. PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Ability to and willingness to travel. DISCLAIMER STATEMENT This job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.

Pay Range: $39.00 per hour, $50 per hour Premium Pay for applicable shifts Benefits: Employee Assistance Program (EAP), Safe & Sick Time, Retirement Plan DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: We are looking for On Call Client Engagement Specialists (CES) who will work within the larger Client Engagement Team spanning two locations: Hobson Clinic and the Downtown Behavioral Health Center. Hobson Clinic is an integrated behavioral and physical health outpatient clinic jointly operated by DESC and Harborview Medical Center (HMC). The Clinic provides holistic health care services to thousands of community members annually with a focus on improving health care access for people who have experienced barriers to conventional health services. The Clinic specializes in serving people living on lower incomes, people living homeless, and people living with complex physical and mental health conditions and substance use disorders. The Downtown Behavioral Health Center is operated by DESC and support a variety of clinical staff and programs ranging from outpatient behavioral health, substance disorder treatment, supportive employment, medical, and drop-in services. The clinical programs located in Pioneer Square serve a myriad of clients daily to address complex needs related to their mental and physical health. The CES team monitors the safety and security of the clinics by managing the milieu of the main lobby/building and engaging clients. The CES team will also be tasked with providing trauma-informed support to clients and patients utilizing Hobson clinic and Pioneer Square by employing various de-escalation skills and tactics, both verbal and hands-on approaches, while in coordination and consultation with the wider clinical and medical teams. The CES team supports DESC's Good neighbor policy in public spaces adjacent to clinics and ensures the community milieu around DESC buildings are welcoming and approachable. ESSENTIAL DUTIES AND RESPONSIBILITIES: Be present in all main operating areas of both Hobson and Pioneer Square clinics for client engagement and de-escalation purposes only. Be a welcoming presence and direct clients to the services they are seeking, at times escorting to designated area, and walking regular rounds in both low and high-risk areas of the clinic, including area immediately outside of the clinic. Be present in outside spaces near to the clinic for community visibility and client engagement. Be a welcoming presence, orient community members and clients to DESC services, walk regular rounds in the neighborhood, escort clients and prospective clients to nearby DESC buildings, and participate in clean-up activities. Initiate and maintain appropriate social interactions with clients. Integrate experience with behavioral health and substance use conditions into work with clients. Monitor the general milieu, lobby, entryway, immediately outside of the clinic, security systems, and other common areas to monitor the safety and security of clients and staff. Work to maintain a comfortable milieu, even in the presence of potentially unusual client behaviors. Commitment to the Harm Reduction and Trauma Informed Care models and working to incorporate those principles through an equity and social justice lens. Commitment to diversity, equity, and inclusion and applying to all areas of work responsibility. Intervene when necessary to support clients, maintain order, and communicate/enforce clinic rules and policies. Intervene in client crises and emergencies (medical, behavioral health, interpersonal), participate in verbal de-escalation and hands-on de-escalation in emergent situations, and initiate action as required, including contact with emergency response systems, and facilitating a higher level of care. Write significant events involving clients and Clinic operations activities in a daily log; read log daily and coordinate with relevant staff. In collaboration with an interdisciplinary team, promote a safe and secure clinic environment by responding to emergent safety issues using a layered active response approach. Assist clinical staff in engaging clients through creative, resourceful strategies that build trust and confidence. Provide support to staff related to safety issues upon request. Help ensure cleanliness of lobby area and other common spaces within the building. Participate in staff meetings, team huddles, and training, with both DESC and HMC staff. Other responsibilities as assigned. MINIMUM EXPECTATIONS: Be reasonably available to accept 8 am to 5 pm per-diem shifts with less than 24 hours notice. Maintain current contact information with supervisor, including phone, email, text, etc. Once a full shift is accepted (no partial shifts), work that shift from start to finish, except in extraordinary circumstances that make this impossible. Attend to work responsibilities while on duty and limit personal phone calls and other interruptions to break times except for emergencies. Ability to learn and incorporate required DESC protocols and procedures with limited training and orientation (typically 1 day of training and two shift shadows). Picking up at least two shifts per month as shifts are available. Requirements MINIMUM QUALIFICATIONS: Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (AAC) or any other superseding credential Relevant Bachelor's degree in social work, psychology, or related behavioral science, OR a combination of 1 year of relevant paid work experience and demonstration of the ability to perform required job duties. Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required. Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs. Experience working with behavioral health conditions and intervening with de-escalation and hands-on approaches using Crisis Prevention & Intervention (CPI) or the equivalent and must be familiar with behavioral health treatment services. Willingness to become certified in enhanced behavioral de-escalation training, which trains to use hands on techniques. Experience in human services (paid or volunteer), preferably working with adults living homeless and/or living with a mental illness and/or substance use disorder. Proficient in de-escalation skills, crisis intervention, and stabilization strategies and possess the ability to use these skills in high-risk, high traffic areas. Have a strong understanding of recovery and resilience, the value of client partnerships, and client choice. Experience working with adults living with mental illness and/or co-occurring disorders. Interest or experience in working with clients that traditional health care programs have turned away. Ability to communicate and work effectively with clients and staff from various backgrounds and utilize good customer service skills. Ability to work effectively with clients potentially displaying unusual and bizarre behaviors. Subscribe to the philosophy of working in an integrated team approach which fosters cooperation and continuity across programs and of consideration and respect for clients. Have experience working in collaboration with law enforcement, and neighborhood stakeholders that do not always agree with the harm reduction, trauma informed, or person-centered work philosophy. Able to prioritize multiple job responsibilities, work independently, and exercise good professional judgment. Able to maintain client confidentiality. Ability to pass criminal background check. PREFERRED QUALIFICATIONS: Has work experience as an Emergency Medical Technician or Psych Technician in the field. Bilingual in English and Spanish. Skill in operating office equipment, including computers (including e-mail), software (e.g., Microsoft Word, Excel) and telephones. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORKING CONDITIONS: Works in a climate-controlled office environment with frequent interpersonal interactions. Works outside in all weather. May escort clients or have professional meetings in environments which are not climate controlled. Also works outside of the office in the community. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $39.00 per hour

**UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.** Shared Services Specialists play an important role in UW's success as a global leader in education, research and health care. In this collaborative role, you would be part of a Shared Services Unit (SSU), using Workday Finance to provide a mix of financial budgetary and human capital management services to multiple units within a school, college or UW campus. This candidate bank is recruiting for Shared Services Specialist (SEIU Local 925 Clerical Nonsupervisory) vacancies that are or may become available at UW Bothell, UW Seattle and UW Tacoma. If you are interested in Shared Services Specialist positions in UW Medicine, please click here (******************************************************* LocationID=88&\_ga=2.7095026.1742**********************040833.1653320489) to search for current vacancies. **JOB RESPONSIBILITIES** Shared Services Specialists perform a variety of functions including: + Advise client units on fiscal, procurement, travel, accounts receivable, HR/payroll, grant pre-award, grant close, accounting, and other policies and procedures as determined by Shared Services leadership; + Complete transactions on behalf of client units in one or more of the following areas: accounting, procurement, travel, accounts receivable, HR/payroll, grant pre- and post-award, and other areas as determined by Shared Services leadership; + Analyze fiscal data and report on trends to client units and/or central offices; + Develop procedures for implementation, execution, control and review/audit of fiscal operations; + Analyze customer service data and other performance metrics to recommend improvement initiatives to shared services colleagues and leadership/governance; and + Independently and/or collaboratively research College, UW, State, and Federal processes and policies as appropriate to business needs; + Perform other related duties as required. **MINIMUM QUALIFICATIONS** Bachelor's Degree and two years of work experience in fiscal, accounting, or payroll experience. **HOW THIS CANDIDATE BANK WORKS** + This candidate bank is used to prequalify candidates for current and future Shared Services Specialist job openings. + If you meet the minimum requirements, you will receive email notices when Shared Services Specialist positions become available that includes a link to apply. The email will include the name of the hiring department, a detailed job description, the work location, additional job requirements (if any) and other details about the position. + You can withdraw from the candidate bank at any time from your candidate record. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $54,732.00 annual **Pay Range Maximum:** $73,608.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is proud to be an affirmative action and equal opportunity employer (************************ . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

Come work for one of Puget Sound Business Journal's 2025 Washington's Best Workplaces! Highly competitive benefits package to include medical, dental, vision, life, 401k, and so many more! Not mention our unbeatable culture... As a teammate of Harborstone, it is expected that you will embody our mission and values through your daily actions and interactions. You are a vital ambassador of our commitment to build dreams and change lives for generations to come. We expect you to demonstrate dependability by consistently delivering on your promises and following through on your commitments, fostering trust with both members and other teammates. Kindness is essential in our workplace; and you will be expected to treat everyone with respect and consideration, making a conscious effort to be friendly and approachable. This aligns with our aspiration to be the friendliest credit union in the Pacific Northwest. Position Summary: The Loan Processing Specialist is responsible for creating an exceptional member experience by processing loan documents for Direct Consumer Loans, including, Home Equity Loans in a timely and accurate manner. The Loan Processing Specialist will collaborate with Members and staff from all channels including the branches, contact center and online to collect documents, verify that documents meet underwriting stipulations and create closing documents. High volume, faced-paced, dynamic office environment. Must be able to work a flexible schedule Monday thru Saturday. The job routinely uses standard office equipment such as computers, phones, printers, copiers, fax machines and filing cabinets. The position requires manual dexterity, the ability to lift files and open filing cabinets. The position requires bending, stooping, or standing, as necessary. Compensation: Minimum $21.50/hour Maximum $30.72/hour Placement in the pay scale will be determined by experience and qualifications. Responsibilities Contact members within established service level agreements to obtain needed documentation. Process Direct Consumer Loan applications within established guidelines, policies, procedures, and timelines. Provide an exceptional experience to our members and staff in alignment with Harborstone's core values. Review each loan application to ensure that all required information has been documented. Consistently maintain Service Level Agreements for contacting members and scheduling loan closings. Request and review required documentation to meet underwriting stipulations. Create accurate documentation for loan closing. Facilitate the clearing of all underwriting conditions by working with branch staff, third party vendors, and members. Research and resolve internal and external member issues-in a timely, consistent, and professional manner. Serve as a lending point of contact for branches and communication center. Actively promote and contribute to the achievement of organizational goals. Adhere to all related compliance requests and requirements. Follow all safety and security guidelines to properly safeguard member and organization assets. Recommend and help develop and implement new policies and procedures. Completes all necessary testing for new system releases and/or updates. Embrace ongoing education and learn/apply new skills and software applications. Maintain up-to-date and accurate filing system. Regular attendance and punctuality arc essential functions of the job. Perform other job duties as assigned. Qualifications Excellent verbal, written and interpersonal communication skills with the ability to explain programs, loan terms, features, policies and benefits to members and business partners. Strong relationship building and teamwork skills. Excellent attention to detail. Excellent organizational and time management skills with ability to work independently and manage multiple priorities. Excellent analytical and critical thinking skills. Solid knowledge and understanding of Harborstone financial products and services. Proficient in MS Office (Outlook, Excel, Word). Ability to calculate APR, debt to income ratios, loan values, discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to maintain confidences. Multi-lingual capabilities to include Spanish are a plus. Required Education/Experience: Three years' customer service experience as a processor of consumer loans in a financial institution preferred. High school diploma: additional education and training preferred. Physical Considerations: Must be able to effectively read, write, and listen as well as communicate verbally, electronically and in written form with employees, members, board members, vendors, and the general public as required. May be asked to handle, move, and/or carry large boxes of supplies weighing up to 50 pounds. May require stooping, bending, squatting, and reaching for limited periods of time. May require sitting and standing for prolonged periods of time.

**At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed. + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of professional experience; direct customer-facing experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Highly motivated and able to work effectively within a team, preferred + Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred + Ability and willingness to travel occasionally, as business needs require is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance At the Cisneros Agency, we do things differently. We dont just sell insurancewe build relationships and deliver peace of mind. We innovate, win, and grow togetherand have fun doing it. Were looking for a bilingual (Spanish/English), self-motivated professional to join one of the top five performing teams in Washington. Fluency in both written and spoken Spanish and English is essential for effective communication with clients and teammates. Insurance experience isnt requiredwe provide personalized, top-notch training to help you succeed. Compensation & Benefits $20$24/hour starting wage (higher for experienced/bilingual candidates) Base pay + bonus and commission Paid training and licensing hours 100% employer-paid health, dental & vision Traditional IRA with company match Unlimited Paid Time Off (PTO) Paid Volunteer Time Off (VTO) Flexible schedule & supportive team culture What Youll Do Provide friendly, accurate service via phone, email, and text Respond to insurance questions, policy updates, claims, and billing Review client coverage to uncover needs and recommend solutions Upsell existing clients and identify new sales opportunities Follow the Cisneros Agency Relationship Process consistently Collaborate with team members and contribute to a high-performing, positive work environment What Were Looking For Bilingual in Spanish & English (required) Excellent communication skills in both languages 2+ years in customer service or sales High integrity, commitment, dependability, and drive to succeed Ability to thrive in a fast-paced, evolving environment Why Youll Love It Here Collaboration: We support and celebrate one anothers wins. Growth: Youll receive continuous development opportunities. Balance: Flexible schedules and generous PTO keep you energized. Impact: Youll help people protect what matters most to them. Schedule: Full-time, MondayFriday, 8-hour shifts Pay: $20$25/hour + bonuses and commissions

Heritage Bank currently has an exciting opportunity to join our organization! We are seeking an Item Processing Specialist at our Northern Operations Center in Everett, WA . The item processing specialist is responsible for providing accurate and thorough bank operational and processing support in all related and assigned functions within the department, while ensuring proper processing and maintenance of item processing products and services in accordance with department and regulatory guidelines and within prescribed deadlines. This position is fully on-site in Everett, Washington. Base Salary Range: Level I - $19.50 - $22.70 - $26.87 per hour Level II - $20.50 - $25.62 - $30.75 per hour Depending on qualifications and experience, Item Processing Specialist I or II may be considered. The Role at a Glance: Provide exceptional service to internal and external customers in accordance with Heritage Bank Service Standards. Build and maintain strong relationships with all internal and external customers. Perform general ledger balancing in a timely and accurate manner, in accordance with Bank procedures and regulatory requirements. Reconcile Teller and Memo/Branch Capture items; ensure all teller work balances to Fed cash letter generation and all internal general ledger accounts in an accurate and timely manner. Perform all related branch research and support as needed and/or requested. Sort and distribute department incoming USPS and UPS mail; Prepare USPS and UPS outgoing mail in an accurate and timely manner. Image and index internal documents. Ensure accurate indexing and verification of documents uploaded to the document imaging system. Make adjustments, corrections, and changes to document images, as needed, to ensure all documents are clear and accounted for. Recommend changes to keep desk procedures current. Gain working knowledge of, and ensures bank activities are performed in compliance with, all state and federal banking laws and regulations applicable to assigned area Contribute to the success of the department with willingness to cross train and share in all department responsibilities. Core Skills and Qualifications: High School Diploma or equivalent required. Coursework and/or certification in accounting; or relevant education - preferred. Level I - 6 months to 1 year of recent cash handling, office support and/or clerical accounting experience - required. Recent experience in bank item processing to include check processing, check adjustments and returns - preferred. Level II - 1-year recent related work experience demonstrating knowledge and proficiency in the major functional areas of bank item processing, which includes in-depth understanding of the Bank's policies, procedures and applicable regulatory guidelines - required. Equivalent combination of education, training, certifications and experience may be considered. Provides an exceptional level of quality service for internal/external customers; responds to customers' needs, questions and concerns in an accurate, effective, and timely manner. Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect. Effective oral and written communication skills with the ability to communicate technical issues over the phone, in person and via email; and ability to read, write, speak, and understand English well. Detail oriented with strong organizational, problem-solving, data review and time management skills; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met. A basic understanding of debit/credit relationships and negotiable instruments; general math skills to calculate interest, balance accounts and locate routine and non-routine mathematical errors, to process debits and credits accurately, and adhere to customer instructions. Ability to gain working knowledge and understanding of debit/credit relationships and negotiable instruments; general math skills to calculate interest, balance accounts and locate routine and non-routine mathematical errors, to process debits and credits accurately, and adhere to customer instructions. Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services. Unquestionable integrity in handling sensitive and confidential information required. Proficient use and understanding of MS Office products (Word, Excel, Outlook), with the ability to learn and adapt to new technologies quickly. Working knowledge and experience utilizing core processing applications- preferred. Work Environment: Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day. Work requires regular attendance, punctuality and adherence to agreed-upon schedule with willingness to work a flexible and/or rotating schedule, as needed. Physical Demands: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials. Occasional lifting 5 - 10 lbs. (i.e., files, boxes, etc.). The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position. At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team, you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro-rated from start date, and/or hours worked. To view Benefits Summary: Apply > Current Openings > position > attachment. Heritage Bank is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law. Job applicants have certain legal rights. Please click here for information regarding these rights. If you need assistance completing the online application, please email: ******************************* Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full-time and part-time employees. Depending on position, other total compensation rewards may include monthly, quarterly or annual incentive, and/or bonuses. ##JobCategory:Bank Operations####Street:906 SE Everett Mall Way, STE 500####City:Everett####State:WA####ZipCode:98208####Internal:false##

Patient Accounts Collections Specialist At Olympic Sports & Spine (OSS), we promote a quality work setting and are known for our fun and energetic work environment, and for valuing our employees. Our clinics and offices are fun and full of supportive colleagues who all share an interest in creating the best possible place to work. Learn more at ******************* POSITION SUMMARY: The AR Collections Specialist is responsible for working all outstanding patient A/R accounts; processing and mailing patient statements and collection letters; setting up patient payment arrangements; posting patient payments; and answering patient billing questions. Experience in patient accounting functions, including billing, follow-up, collections, patient concerns, cash application, and credit balance resolution, is preferred. SUMMARY OF DUTIES: * Work all outstanding patient A/R * Send patient statements and collection letters * Make follow-up phone calls to patients * Set up payment arrangements * Post patient payments to practice management system * Balances batches and runs transaction reports * Records batch totals on payment receipt spreadsheet * Able to post high-volume transactions consistently and accurately * Calculate the precise patient responsibility portion to be billed * Identify over-payments and process refunds and recoups to both insurance companies and patients * Respond to patient billing questions in a timely manner * Secure patients' demographics and medical information by using great discretion and ensuring all procedures are in sync with HIPAA compliance and regulations * Maintains professional knowledge regarding medical billing and coding procedures, insurance carriers, federal programs, etc. * Performs other duties as needed * Participates in educational activities and attends monthly staff meetings. * Be proficient with MS Office (Word, Excel, Outlook) and have experience working in multiple billing software systems. KNOWLEDGE, SKILLS, AND ABILITIES: * Knowledge of medical billing/collection practices. * Knowledge of computer programs. * Knowledge of business office procedures. * Knowledge of basic medical coding and third-party operating procedures and practices. * Ability to operate a computer, multi-line telephone system, and basic office equipment. * Ability to read, understand, and follow oral and written instructions. * Ability to establish and maintain effective working relationships with patients, employees, and the public. * Must be well organized and detail-oriented. * Secure patients' demographics and medical information with strict confidentiality, and ensure all procedures comply with HIPAA regulations. BENEFITS: Check out our benefits page for more information about our Benefits and Rewards. * ******************************************** * Matching 401(k) * Health Insurance * Dental and Vision Insurance * Advancement opportunities * Company-wide celebrations and events! SCHEDULE: * Monday - Friday (no weekends) from 8 a.m. to 5 p.m. EDUCATION/EXPERIENCE: Minimum: High School graduation or equivalent AND three years of experience in an appropriately related patient accounting function OR Equivalent education/experience. Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate based on age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

Patient Financial Services The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Patient Financial Services Revenue Specialist JOB OVERVIEW: The PFS Revenue Specialist position is responsible for the accurate and timely review on pre-determined balance threshold assigned accounts for UB and HCFA claims. This position will manage high dollar balances as well as accounts specific to first and third party auto insurance companies for injuries sustained in a non-work related accident. The PFS Revenue Specialist will also facilitate the completion of forms by the patient (e.g. COB, Accident Questionnaires, Pre-Existing Condition, newborn eligibility) as requested by the payor. This includes contacting the patient by phone, drafting letters and/or site visit(s) to the patients' primary residence. ROLE: See Administrative Partner for generic . AREA OF ASSIGNMENT: Patient Financial Services FLSA: Exempt Professional HOURS OF WORK: As necessary to complete the job according to business needs. RESPONSIBLE TO: Manager, Patient Financial Services PREREQUISITES: * High school graduate or equivalent (G.E.D.); post high school college or training preferred. * Three or more years' experience in health care industry required. * Three or more years' experience in Customer Service required. * Experience in successfully managing receivables with high dollar balances (>$20K) required. This includes follow up, billing, appeals and denial resolution. * Experience in handling both hospital and professional claims preferred. * Data entry skills and intermediate knowledge of Excel, Word and Outlook required. * Experience in follow up and denial resolution of various financial classes preferred. * Experience in Community Outreach, including visits to patient's home and/or place of business required. * Experience filing documents with State and Federal Agencies preferred. * Prior experience with Epic, Epremis, and Chartmaxx preferred. Page 2 - (Patient Financial Services Revenue Specialist) * Possess a valid driver's license and a driving record with no moving violations. * Access to a working vehicle required for field visits. QUALIFICATIONS: * Excellent organizational and time management skills. * Is flexible, adaptable, and can effectively cope with change. * Demonstrates skills in typing and use of personal computers. * Experience with analyzing EOB's from various insurance companies/payers. * Excellent customer service skills. Demonstrates the ability to communicate with confidence, tact, poise, courtesy, respect, and compassion. * Demonstrates effective communication and interpersonal skills within a diverse population. * Demonstrates the ability to communicate effectively in English, including verbally and in writing. Effective communication includes the ability to spell accurately and write legibly. * Practices active listening and uses a variety of questioning techniques. * Demonstrates the ability to convey information fluently, interpreting and clarifying details and explaining rationale. * Able to prioritize tasks, carry out assignments independently and within a team. * Demonstrate a commitment to the organizational values by displaying a professional attitude and appropriate conduct in all situations * Neat and well groomed in appearance. * Regular and punctual attendance is a condition of employment. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: See generic for administrative partner. PERFORMANCE RESPONSIBILITIES A. Generic Job Functions: See Generic Job Description for Administrative Partner B. Unique Job Functions: * Performs timely and accurate follow up of all high dollar outstanding balances; >$20,000 hospital, >$1,500 professional. * Completes high dollar report and facilitates bi-weekly high dollar meeting with PFS Leadership to provide current status of outstanding balances. * Conducts field visits for completion of patient forms as requested by the insurance payers. * Files liens to secure funds on pending TPL claim settlements. Page 3 - (Patient Financial Services Revenue Specialist) * Handles workqueues related to newborn eligibility and contacts subscriber to add the patient to policy and/or provide updated insurance information. * Researches denied claims from payers to determine steps that need to be taken for the purpose of securing payment; including but not limited to drafting appeal letters, interacting with department personnel, third party payers, attorneys and patients. * Maintains knowledge of state and payer requirements as a fundamental business practice responsibility under Valley Medical Center's Corporate Compliance program. Reports payor changes to Manager as appropriate. * Works collaboratively and promotes an amicable working environment developing effective working relationships with key associates (HIM, Patient Access, Hospital & Clinic Departments) * Reviews Explanation of Benefits (EOB's) and vouchers, to pursue payment of claims. * Responsible for ensuring accounts are reimbursed properly to include contacting the appropriate insurance company to secure and expedite payments through the follow-up and appeals resolution processes. * Understands and adheres to all federal, state, and local payer-billing requirements. * Contacts insurance company/ third parties, patients, physicians and/or departmental staff to obtain necessary or missing information. * Identify, analyze and resolve payment barriers. * Contacts payers and attorneys to collect outstanding payments. * Demonstrated knowledge of the current functionality of patient accounting systems. * Clearly documents activities and notes accounts as appropriate in all systems. * Responds to requests for information, supporting documentation and other activities required to expedite and receive payment on claim. * Responsible for editing patient insurance information on accounts in accordance with the policy and procedure. * Communicates any content deficiencies or contracting issues to Leadership. * Contacts insurance company/ third parties, patients, physicians and/or departmental staff to obtain necessary or missing information. * Identify, analyze and resolve payment barriers. * Contacts payers and attorneys to collect outstanding payments. * Demonstrated knowledge of the current functionality of patient accounting systems. * Clearly documents activities and notes accounts as appropriate in all systems. * Responds to requests for information, supporting documentation and other activities required to expedite and receive payment on claim. * Responsible to transfer account status to self-pay, request adjustments for administrative, charity care, special patient care scholarship programs when appropriate for account resolution. Page 4 - (Patient Financial Services Revenue Specialist) * Pulls itemized statements and Explanation of Benefits as necessary for claim submission, rebilling or appeal. * Clearly documents activities and notes accounts as appropriate in all systems. * Responds to requests for information, supporting documentation and other activities required to expedite and receive payment on claim. * Faxes and / or mails account information to the insurance companies when appropriate. * Outgoing correspondence (internal or external) must be written in a clear, concise, and professional manner. * Informs Technical Coordinator of system issues to enhance process. * Escalates any issues or concerns regarding individual insurance companies, including problem accounts when appropriate intervention is required. * Returns all phone calls within 24 hours of receipt of message. * Utilizes payer / provider instruction (online) manuals and bulletins, hospital policy / procedures, and other resource materials. * Participate in and attend meetings and training as required. * Cross-trains for other related business office functions to ensure smooth operation of the department. May be assigned duties across functional areas as needed. * Maintains a consistent level of production that is within department standards. * Facilitate proper escalation of accounts and patients' concerns when necessary. * Documents receipt of audits and audit outcome at the account level. * Adheres to policies, procedures and objectives as required by VMC. * Maintains confidentiality of all protected health information. * Performs all job functions in a manner consistent with Valley's expectations as defined in Valley Values. * Performs other related job duties as required. Created 10/15 Grade: NC03 FLSA: NE Job Qualifications: PREREQUISITES: * High school graduate or equivalent (G.E.D.); post high school college or training preferred. * Three or more years' experience in health care industry required. * Three or more years' experience in Customer Service required. * Experience in successfully managing receivables with high dollar balances (>$20K) required. This includes follow up, billing, appeals and denial resolution. * Experience in handling both hospital and professional claims preferred. * Data entry skills and intermediate knowledge of Excel, Word and Outlook required. * Experience in follow up and denial resolution of various financial classes preferred. * Experience in Community Outreach, including visits to patient's home and/or place of business required. * Experience filing documents with State and Federal Agencies preferred. * Prior experience with Epic, Epremis, and Chartmaxx preferred. Page 2 - (Patient Financial Services Revenue Specialist) * Possess a valid driver's license and a driving record with no moving violations. * Access to a working vehicle required for field visits. QUALIFICATIONS: * Excellent organizational and time management skills. * Is flexible, adaptable, and can effectively cope with change. * Demonstrates skills in typing and use of personal computers. * Experience with analyzing EOB's from various insurance companies/payers. * Excellent customer service skills. Demonstrates the ability to communicate with confidence, tact, poise, courtesy, respect, and compassion. * Demonstrates effective communication and interpersonal skills within a diverse population. * Demonstrates the ability to communicate effectively in English, including verbally and in writing. Effective communication includes the ability to spell accurately and write legibly. * Practices active listening and uses a variety of questioning techniques. * Demonstrates the ability to convey information fluently, interpreting and clarifying details and explaining rationale. * Able to prioritize tasks, carry out assignments independently and within a team. * Demonstrate a commitment to the organizational values by displaying a professional attitude and appropriate conduct in all situations * Neat and well groomed in appearance. * Regular and punctual attendance is a condition of employment.

About us: Stanley - Built for Life since 1913. Stanley 1913 has fueled the human experience since the iconic Stanley vacuum bottle revolutionized the way people enjoyed food and beverage. Today, our colorful and thoughtfully designed products including the popular QuencherTM series go beyond function, elevating everyday moments with style and empowering active lifestyles. We're a community of creators, builders and inventors who believe in creating sustainable products for a better life and world that minimize our impact on the planet. Learn more at ******************** Position Overview Join the Bearforce as a Senior Collections Analyst where you will play a key role in optimizing the company's cash flow. In this role you will lead complex accounts, analyze aging reports, resolve billing discrepancies, strengthen customer relationships, and drive improvements in execution. You will work closely with Finance, Sales, Customer Service, and Logistics teams. This ensures accurate and timely transaction processing, effective reporting, and strong support for global central initiatives. What You'll Do Run a high-volume portfolio of accounts with a focus on reducing aging and improving DSO. Conduct detailed analysis of customer payment behaviors, trends, and root causes of delinquency; recommend corrective actions. Partner with internal teams to resolve billing issues, credit disputes, and account discrepancies. Daily sales order hold review, monitoring and release activities to ensure risk mitigation while supporting order flow for product shipment. Build and maintain accurate aging reports, forecasts, and collection metrics for leadership review. Lead strategic outreach to past-due customers, including negotiation of payment plans and settlement terms. Identify high-risk accounts and collaborate with Credit to assess exposure and escalate as needed. Lead initiatives to enhance collections processes by increasing efficiency, automating workflows, and optimizing customer communication. Build positive working relationships with internal and external customers. Support monthly, quarterly, and year-end close activities related to receivables. Contribute to team knowledge-sharing and guidelines. Who You Are Bachelor's degree or equivalent experience in finance or accounting preferable. 5+ years of collections, accounts receivable, credit, or financial operations experience; senior/advanced experience leading complex accounts preferred. Strong command of Excel (VLOOKUP/XLOOKUP, pivot tables, formulas) and ERP/AR systems (SAP, Oracle, NetSuite, or similar). Experience with collections or billing platforms; automation tools a plus. Ability to analyze large data sets, identify trends, assess risk, and develop actionable insights. Outstanding written and verbal communication skills; comfortable negotiating and influencing both internal collaborators and external customers. Adept at investigating root causes, resolving disputes, and navigating complex billing scenarios. Strong cross-functional partner with the ability to work closely with Finance, Sales, and Customer Service teams. Lead multiple priorities with accuracy and urgency. Ability to build positive relationships while driving accountability for payments. Drive for continuous improvement, workflow optimization, and demonstrating systems to increase efficiency. Stanley is committed to a diverse and inclusive work environment. Stanley is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach out to **************************. Stanley is a total rewards company, which includes rewards beyond base salary. At Stanley, full-time employees are eligible for an annual bonus, based on company and individual results. In addition, we offer a variety of employee benefits, personalized time off, 14-Paid holidays, dental, vision, 401(k), and much more. The base pay range for this position is for a successful candidate within the state listed. The successful candidate's actual pay will be based on multiple factors such as work location, job-related knowledge, skills, qualifications, and experience. Salary Range$85,000-$105,000 USD About our parent company: Morgan Street Holdings Stanley 1913 is part of Morgan Street Holdings (formerly HAVI), a privately owned enterprise with a diverse portfolio of operating companies. These include HAVI Supply Chain, tms, Stanley 1913, and Continental, which provide best-in-class sourcing and supply chain capabilities, brand-defining marketing and promotion services, innovative consumer products, and dining and refreshment food solutions. Morgan Street Holdings employs over 10,000 people and serves 300+ customers across the globe. Morgan Street Holdings supports Stanley 1913 with competitive pay and benefits, along with exposure to diverse industries and professional networking and development opportunities.