Patient Account Representative
Account specialist job in Chapel Hill, NC
The Patient Accounts Representative is responsible for front-line, patient-facing duties within the Accounting Office. This position handles incoming phone calls, assists walk-in patients, processes mail and faxes, and supports patients with billing and account inquiries related to both dental and medical services. The role requires professionalism, attention to detail, and strong communication skills to ensure a positive and efficient patient experience.
Key Responsibilities
Greet and assist patients and visitors in a courteous and professional manner
Answer incoming calls and direct inquiries to the appropriate department or team member
Respond to patient billing questions, explain statements, and provide basic account information
Accept and process patient payments; provide receipts and documentation as needed
Handle incoming and outgoing mail, including scanning, sorting, and distributing faxes
Log and track patient inquiries, correspondence, and documentation in accordance with office procedures
Collaborate with billing, clinical, and administrative staff to resolve patient account issues
Maintain confidentiality of patient information in compliance with HIPAA and institutional policies
Ensure desk and waiting area remain clean, organized, and professional
Qualifications
Education & Experience:
High school diploma or GED required
1-2 years of experience in a healthcare, medical, dental, or customer service setting
Experience with patient billing systems, insurance processes, and EHR/EMR systems preferred
Background in both dental and medical billing environments strongly preferred
Skills & Competencies:
Strong interpersonal and verbal communication skills
Professional demeanor and commitment to providing excellent customer service
Ability to manage multiple tasks and prioritize in a busy environment
Proficient in Microsoft Office and comfortable working with databases and digital records
Detail-oriented with strong problem-solving and organizational abilities
Knowledge of HIPAA and patient confidentiality requirements
Data Collector
Account specialist job in Alamance, NC
* This is a TEMPORARY POSITION through March 2026 with the possibility of being brought on full-time *
Job Title: Data Collector
Pay: $18 per hour
Are you looking for a stable working environment with paid training and room to grow within a company? Apply Now!
Job Summary:
We are looking for a dedicated and professional Data Collector to join our team. In this role, you will be responsible for collecting and verifying data in the field, interacting with property owners and tenants, and ensuring that all collected information is accurate and complete. You will also take photos of properties and contribute to maintaining high standards of professionalism and safety in all work completed. The ideal candidate will have strong interpersonal skills, attention to detail, and a commitment to meeting production and quality standards.
*Employees in this role have the opportunity to advance into an Appraiser position; however, they must first complete comprehensive training in appraisal practices and demonstrate proficiency in performing property reviews. Advancement is contingent upon successfully passing the North Carolina Department of Revenue's certification exam. This progression is optional-employees may choose to continue in data collection or, where available, assist with tasks such as processing new construction permits, depending on the needs and structure of the assigned county.*
Key Responsibilities:
Data Collection & Verification: Collect and verify property data in the field to ensure accuracy and completeness for assigned projects.
Property Interaction: Interact with property owners and tenants in a professional manner during field visits, addressing any questions or concerns they may have.
Photographic Documentation: Capture clear and accurate photos of properties as required by the project, ensuring proper documentation of key features.
Professionalism & Safety: Maintain a high level of professionalism in all interactions and ensure all work is completed safely, adhering to company and safety guidelines.
Production & Quality Standards: Meet daily production targets and quality standards for data collection and reporting, ensuring timely and accurate completion of assigned tasks.
Assistance with Training: Assist the Data Collection Supervisor (DCS) with the training of new staff, ensuring that proper field data collection procedures are followed.
Temporary Management Support: Fill in for management in short-term activities as needed, providing support to meet project demands.
Quality Control Support: Assist the Data Collection Supervisor with quality control on a temporary or part-time basis, reviewing collected data and ensuring it meets project requirements.
Other Duties: Perform additional duties and responsibilities as assigned by the Data Collection Supervisor, Associate Project Manager (APM), or Regional Project Manager (RPM).
Qualifications:
High school diploma or equivalent required; further education or training in data collection or related fields is a plus.
Basic math skills
Previous experience in field data collection or a similar role is preferred.
Strong interpersonal and communication skills, with the ability to engage with property owners and tenants in a courteous and professional manner.
Ability to work independently and in a team environment.
Strong attention to detail and commitment to accuracy in data collection and documentation.
Ability to meet production goals and maintain high standards of quality.
Familiarity with basic photo documentation tools (e.g., smartphones).
Must be able to handle physical work in the field, including traveling to multiple properties and working in various weather conditions.
A valid driver's license, car insurance, and reliable transportation are required.
Benefits
Cell phone allowance
Opportunities for career advancement within the company
Daily car allowance while in the field
401(k) with company matching.
Paid time off (PTO) & Sick leave
Paid Holidays
Health, Dental, and Vision Insurance
Work Environment:
Temporary position with regular travel to various properties within the assigned area.
Outdoor and field-based work, requiring flexibility to adapt to changing environments and weather conditions.
Schedule:
8 hour shift
Monday to Friday
License/Certification:
Driver's License (Required)
*This position is for a countywide reappraisal, not a county position*
Client Success Specialist - 100% Commission (TSG-20251204-062)
Account specialist job in Raleigh, NC
Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
Customer Relations Specialist - Raleigh
Account specialist job in Raleigh, NC
Job Description
Customer Relations Specialist
About Urbanex
Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to
providing superior service and building a culture of growth, development, and teamwork.
From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14
locations across the country. We're not just about eliminating pests; we're about building
relationships and exceeding customer expectations. Our technicians are friendly,
courteous, and always go the extra mile, as evidenced by our customer testimonials.
At Urbanex, people are our most valuable asset. We invest in training, offer career
development opportunities, and foster a supportive, inclusive work environment where
everyone can thrive. If you're looking to join a company that values its employees and is
committed to making a difference for our customers, Urbanex might be the perfect fit for
you!
Our Core Values
• Play Like a Champion: We choose resilience, positivity, and determination, even when
it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and
pursue excellence in every situation.
• Unwavering Character: We choose to do the right thing, regardless of the
consequences. We always show up wholeheartedly, embracing vulnerability and
inspiring others by being a good person.
• Commit to Better: We wake up every day with the relentless desire to become better.
We face adversity head-on and inspire others to relate to challenges as opportunities for
growth.
• Wholehearted Connection: We root for one another in success and failure. We build a
community where everyone feels seen, supported, and valued. We meet people where
they are and believe building bridges is better than burning them.
• Belief is Contagious: We rise up by inspiring hope, giving people the freedom to
explore the journey of growth, and rewarding those with the courage to act on their
infinite potential,
About the Role
As a Customer Relations Specialist, you'll be the first point of contact for our customers at
our Fort Worth branch, playing a vital role in ensuring their satisfaction and
contributing to the branch's success. You will be a customer advocate, addressing
concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously,
manage their time effectively, and prioritize a broad set of responsibilities. You will need to
be reliable, honest, hardworking, and maintain a high level of professionalism in all
interactions. Excellent communication skills, both written and verbal, are essential. This is
an in-office position.
Responsibilities
• Answer incoming calls with enthusiasm and professionalism.
• Schedule and reschedule service appointments, ensuring efficient routing and
technician availability.
• Process customer payments accurately and securely, maintaining detailed records
in our CRM system.
• Respond promptly and professionally to customer inquiries via phone, email, and
SMS.
• Proactively follow up with customers to ensure their satisfaction and address any
concerns.
• Educate customers about Urbanex's services, the importance of ongoing pest
control maintenance, and any available promotions.
• Collaborate with branch managers and technicians to coordinate service routes
and resolve customer issues efficiently.
• Handle customer retention tasks, including addressing concerns that might lead to
cancellations and proactively rescheduling appointments.
• Provide feedback to branch managers on customer trends and issues to help
improve service delivery and identify areas for growth.
• Assist branch managers with various tasks and projects as needed, demonstrating
flexibility and a willingness to support the team.
• Maintain accurate and up-to-date customer records in our CRM system.
Qualifications
• Strong customer service skills with a passion for helping others and resolving issues
effectively.
• Excellent verbal and written communication skills, with the ability to communicate
clearly and professionally.
• Exceptional organizational skills and the ability to manage multiple tasks
simultaneously, demonstrating strong time management and prioritization skills.
• Solid problem-solving abilities and a knack for finding creative solutions to
customer challenges.• A team player mentality with a willingness to collaborate and support colleagues in
a fast-paced environment.
• Self-starter with the ability to work autonomously and take initiative.
• Adaptability and a willingness to learn new systems and processes.
• A positive attitude, strong work ethic, and a desire to contribute to a growing
company.
• Proficiency in basic computer skills, including data entry and Microsoft Office Suite.
• Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but
not required (we'll train you!).
• Must be reliable, honest, and able to maintain a high degree of professionalism at
all times.
• Must pass a background check and credit check due to the handling of customer
payments.
What We Offer
• Competitive pay ranging from $16 to $22 per hour, based on experience.
•Company-subsidized health, dental, and vision insurance with a generous employer contribution toward premiums, 3 weeks of PTO, 10 company-paid holidays, and your birthday off!
• Opportunity to work in a fast-growing company with a strong focus on employee
development.
• A supportive, team-oriented work environment where your contributions are valued.
• The chance to make a real difference in the lives of our customers by helping them
create a pest-free environment.
Why Urbanex?
Working at Urbanex means being part of a team that's passionate about protecting our
customers' homes and businesses from pests. It means having the opportunity to grow
your skills and advance your career in a supportive and dynamic environment. It means
making a difference in your community, one satisfied customer at a time.
Candidates must be willing to complete a background check for this position
Call Center Specialist
Account specialist job in Raleigh, NC
Inside Sales Representative Location: Raleigh, NC (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives.
Key Role Accountabilities:
Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation!
Make outbound calls to customers interested in the products West Shore Home has to offer!
Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling!
Meet and exceed daily and monthly targets.
Attend daily meetings with your team and department leadership to discuss metrics and priorities.
Maintain accurate records of all customer interactions in Salesforce.
Must-Have Requirements:
Excellent Communication Skills: Clear, friendly, and persuasive.
Sales-Driven Mindset: You're motivated by goals and take pride in reaching them.
Ability to Handle Rejection Positively: You see "no" as an opportunity to improve.
Previous Call Center or Sales Experience: Preferred but not required.
Benefits:
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Compensation:
The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview.
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: *************************************
#LI-AW1
Client Experience Specialist
Account specialist job in Holly Springs, NC
Job Description
At Peak Sodding, clients expect clarity, warmth, and a genuinely exceptional experience from the very first interaction. As the Client Experience Specialist, you become the welcoming and professional presence that sets that tone. You represent the calm, confident, and supportive energy that helps clients feel immediately comfortable.
Your strength is connecting with people in a natural and steady way. You communicate with warmth, you listen with intention, and you guide conversations with a clear sense of purpose. Your style is polished and hospitable, the kind of presence that helps clients feel understood and cared for without ever feeling rushed or delayed.
This role is ideal for someone who enjoys meaningful and people-centered work. You stay steady under pressure, you bring a positive and uplifting energy to each interaction, and you move clients forward with clarity while keeping the human connection at the center. You do not overspeak, and you do not hurry. You move at the pace of professionalism, thoughtful communication, and genuine service.
If you thrive in an environment where excellence means being supportive, clear, and confident in your communication, and where every client touchpoint matters, you will feel right at home here.
Compensation:
$37,440 - $50,000 yearly
Responsibilities:
The Client Experience Specialist ensures every potential client receives a welcoming, personal, and confident first interaction, one that feels warm, easy, and clearly guided.
Serve as the warm, professional first point of contact for all inbound inquiries (phone, text, email, web).
Build immediate rapport and confidently guide clients through their next steps.
Ask thoughtful, discovery-driven questions to understand each client's needs and project readiness.
Set clear expectations and prepare clients for a smooth, well-organized consultation.
Schedule appointments efficiently in a way that respects client needs and sales team efficiency.
Keep CRM notes accurate, simple, and consistent.
Send confirmations, reminders, and follow-ups that create a seamless client experience.
Support nurturing and reactivation outreach with a friendly, service-minded tone.
Maintain excellent response times while keeping conversations personable and grounded in our core values.
Bring positive, hospitality-driven energy to every interaction, internally and externally.
Qualifications:
We're looking for someone who is:
Warm, articulate, and confident in conversation.
Excellent at balancing friendliness with professionalism.
Naturally quick to connect with people.
Calm and steady, even when things get busy.
Comfortable moving at a healthy, excellence-focused pace.
Organized enough to keep information flowing smoothly.
Reliable with follow-through and proactive communication.
Motivated by teamwork, client satisfaction, and doing things the right way.
Experience in hospitality, client service, or administrative support is a strong plus. We are not looking for industry expertise first. We care that you look at this and see how your warmth, people skills, and hospitality can directly contribute to your success in this role.
About Company
Peak Sodding is the leading residential sod and artificial turf installation company committed to delivering exceptional results for clients. Our team-oriented environment supports professional growth while maintaining the highest standards in the industry. We are a rapidly growing company that has elevated the standard for what it means to be a truly exceptional landscaping company. This is reflected in our hard-earned reputation of over 200 Google reviews from raving clients, who acknowledge the high standards we operate with. This is an opportunity to make a real impact in a growing company.
Our Core Values:
Radical Honesty: We communicate with transparency and integrity
Excellence: We take pride in our work and pursue the highest standards
Adaptability: We embrace change and think creatively
Communicate Proactively: We anticipate needs and maintain clear channels with all stakeholders
Happy to Serve: We demonstrate genuine care for client success and satisfaction
Sr Specialist, Account Management
Account specialist job in Raleigh, NC
**At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:**
Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**Responsibilities:**
+ Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs
+ Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service
+ Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives
+ Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions
+ Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.
+ Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives
+ Track, measure, and report key performance indicators monthly
+ Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance
+ Build and maintain long-term trusted relationships with customer to support retention and growth of the account
**Qualifications:**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of professional experience; direct customer-facing experience, preferred
+ Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred
+ Demonstrated ability to work in a fast-paced, collaborative environment, preferred
+ Highly motivated and able to work effectively within a team, preferred
+ Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred
+ Ability and willingness to travel occasionally, as business needs require is preferred
**What is expected of you and others at this level:**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000.00 - $81,600.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Wealth Management Client Specialist
Account specialist job in Raleigh, NC
The Wealth Management Client Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems.
**Essential Duties and Responsibilities** :
- Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned.
- Extensive client contact , involved in all activities that align with prospective and existing clients
- Performs account maintenance including money transfer requests, address changes, etc.
- Serves as liaison and between sales team, compliance, and other business lines throughout the firm
- Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures
- Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation
- May attend client meetings, prospect meeting, and client/marketing events
- Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment.
- Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support
- Fulfill financial advisor requests and resolve service-related issues and inquiries
- Process tasks and resolve issues in a timely and accurate manner
- Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times
- Maintain a focus on continuous improvement and provides feedback on system enhancements
- Master technology to ensure it is being used to its full benefit
**Qualifications** :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
1. 0-2 years' experience required; 2-4 years' experience preferred
2. High School diploma required for consideration (or equivalent); Bachelors preferred
3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred
4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful
5. FINRA Licenses : Series 7, 66/63 preferred
6. Appropriate State Life & Health Insurance licenses preferred
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook
X formerly Twitter
LinkedIn
Instagram
YouTube
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Senior Billing Analyst
Account specialist job in Raleigh, NC
Job Description
The Opportunity:
Senior Billing Analyst Email resumes to: ******************************* We're seeking a detail-oriented, numbers-savvy Global Billing Analyst to support the full order-to-cash process across international operations. This position plays a vital role in managing billing workflows, supporting financial accuracy, and ensuring a smooth customer experience. As part of a distributed global team, this role requires flexibility, precision, and strong collaboration skills. This is a hands-on position within a global finance team, responsible for billing, collections, and accounts receivable activities. You'll work cross-functionally with teams across regions and time zones, ensuring timely, accurate, and compliant invoicing processes.
Job Responsibilities
Manage billing operations from invoice creation to payment tracking across multiple markets and currencies.
Submit invoices through client billing platforms and ensure alignment with contract terms, tax regulations, and internal policies.
Process adjustments such as time and cost reallocations, write-offs, and discounts, ensuring appropriate approvals are documented.
Maintain accurate records and audit trails in accordance with internal standards and regulatory requirements.
Act as the main contact for internal teams and external clients on billing-related inquiries, ensuring timely issue resolution.
Reconcile account discrepancies, investigate client disputes, and support collections as needed.
Generate reports (e.g., aging reports, cash flow projections, billing audits) to support internal decision-making.
Contribute to process improvement initiatives aimed at optimizing billing workflows and financial controls.
Train and support new team members as required.
Required Qualifications
Strong numeracy and reconciliation skills; confident working with financial data.
Proficiency in Microsoft Excel and Word.
Comfortable working flexible hours, including occasional off-hours support.
Clear and professional communication skills; able to work effectively with cross-functional stakeholders across regions.
Strong organizational and time management abilities with a focus on results and meeting deadlines.
A proactive approach to identifying inefficiencies and suggesting process improvements.
Previous experience in a shared services or global operations environment.
Familiarity with billing systems and procedures.
Experience using enterprise billing platforms (e.g., 3E or similar tools) in a professional services or complex billing environment.
Easy ApplyAccounts Receivable Specialist I
Account specialist job in Durham, NC
Summary The specialist hired for this position should expect to learn our IFS customer record management, invoicing and collections processes, as well as customer portals. The specialist will help to ensure accurate and timely billing of customers across the company, communicate with department leadership on discrepancies and assist in streamlining the accounts receivable process by identifying areas for process improvement.
Qualification RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications- High School Diploma or equivalent- Excellent time management and detail orientation- U.S. Citizen or Permanent Resident- Proficiency in MS Office, specifically Outlook, Word, and Excel
Knowledge, Skills, and Abilities- Knowledge of computer navigation, Windows based- Strong desire to learn and develop- Strong mathematical skills- Intermediate Excel skills based on use of formulas and pivot tables or aptitude to learn- Self-directed learning to seek answers in the invoicing process- Attention to detail and accuracy- Professional verbal and written communication skills- A team focus to meet critical timelines
Supervisory ResponsibilitiesNone.
Essential Functions- Maintain a positive work atmosphere by acting and communicating in a professional manner- Develop accounts receivable process knowledge while ensuring compliance with company policies and procedures- Secure sensitive customer data- Develop an understanding and become proficient in the invoicing process and reporting dashboards- Manage a shared Outlook inbox- Provide exceptional service to the customer and co-workers by completing assigned work accurately and timely- Gain an understanding of system functionality and process flows and create or edit documentation- Raise questions and concerns quickly for resolution- Other duties as assigned
Physical DemandsExtended periods of sitting and working in front of a computer. If assigned to a manufacturing project, extended periods of standing, loud noises, and walking will be encountered. While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment (could also be called "Work Conditions") Typically, office environment can be expected. Occasional site visits may require adapting to changing weather conditions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.Operating Company: PowerSecure
Accounts receivable
Account specialist job in Durham, NC
Key Accountabilities/Responsibilities: • Collection and accounts receivable management for AR trade customers • Ensure the complete and timely collection of accounts receivable • Analyze aged trial balance of accounts receivable • Communicate with customers and negotiate repayment terms
• Respond to customer inquiries on a timely basis
• Reconciliation of accounts receivable
• Prepare special reports as required
• Prepare and recommend credit files
• Monthly reporting and journal entries
• JD Edwards and other system support for the Credit Department
• Credit department processes support and improvement
Knowledge/Skills Required:
• Outstanding customer service
• Outstanding communication and negotiation skills
• Excellent analytical skills
• Team Player
• Ability manage time effectively and efficiently
• Ability to handle multiple assignments and high stress situations with professionalism
• Credit and accounts receivable experience preferred
• Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
• College degree or equivalent experience is required and University degree is an asset
• Accounting knowledge (university course or equivalent)
Qualifications
Knowledge/Skills Required:
• Outstanding customer service
• Outstanding communication and negotiation skills
• Excellent analytical skills
• Team Player
• Ability manage time effectively and efficiently
• Ability to handle multiple assignments and high stress situations with professionalism
• Credit and accounts receivable experience preferred
• Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
• College degree or equivalent experience is required and University degree is an asset
• Accounting knowledge (university course or equivalent)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Medical Billing Specialist
Account specialist job in Lillington, NC
Job Description
Why Join First Choice Community Health Centers
Nestled in the heart of North Carolina, Harnett County offers a unique blend of small-town charm and convenient access to big-city amenities. Located less than an hour from both Raleigh and Fayetteville, residents enjoy the tranquility of rural living with the benefit of nearby urban excitement.
At First Choice, we're proud to offer employment opportunities in this beautiful area, giving you the chance to work in a close-knit community while staying connected to the vibrant Triangle region. With a perfect balance of peaceful + affordable living and easy access to cultural and career opportunities, Harnett County is an ideal place to call home.
Position Summary
The Medical Billing Specialist will be responsible for billing and collections for Medicare, Medicaid, Insurance, and Self Pay patients for all Medical and Dental clinics. Responsibilities of individual Billing Specialist will vary depending on assignment of responsibilities given by Billing Supervisor.
This role is on-site at our Lillington, NC office.
Benefit Offerings
Company-Paid Medical Insurance
Dental & Vision Insurance
403(b) Retirement Plan with Employer Match
Health Reimbursement Account (HRA)
Paid Time Off + 11 Paid Holidays
Life Insurance
Long and Short-Term Disability
Essential Duties and Responsibilities
Provides billing information by collecting, analyzing, and summarizing third-party billings, accounts pending, and late charges data and trends. Updates job knowledge by participating in educational opportunities.
Posting of all cash receipts and insurance payments to EHS software.
Research and follow up on all denials for payment.
Complete all 2nd Insurance filings.
Review charges from daily batches and maintain monthly Deposit Journal, as needed.
Assist Finance with reconciling EHS End of Day reports to Deposit Journal, as needed.
Report received payments to Accounting Manager for all services to be reimbursed to Physicians.
Cover vacancies at Patient Representative position during vacations, sickness, or vacant positions.
Maintaining accurate ICD-9, CPT and HCPCS codes within the EHS software.
Complete all required procedures on EHS software (i.e. End of Day, End of Month, etc.)
Research all credit Accounts Receivable balances and perform required follow up to resolve credit balance.
Research all Account Receivable balances and perform necessary follow up required to resolve Accounts Receivable balance issue.
Assist in preparation of all Monthly/Quarterly/Annual reconciliations and other required reporting as required by governing agencies
Assist Billing Manager in completion of all annual cost reports, annual financial audit, annual UDS report, and any other required annual governmental reporting.
Other reasonable duties as required by the CEO, Billing Manager or the Board of Directors
Education and/or Experience
High School diploma required.
Associates Degree in Medical Billing and Coding preferred - or a combination of education and experience.
Minimum of two years progressive billing experience required.
Other Skills and Abilities
Familiarity with effective use of computerized accounting/billing systems. Must be able to use other equipment such as a fax, copier and calculator. Good organizational skills and the ability to perform numerous tasks simultaneously in a fast-paced office environment. Good analytical skills, sticker for details, sense of personal responsibility for work performance and a professional attitude. The ability to work without constant supervision and adhere to policies and procedures is a must.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Powered by JazzHR
gA9mFt6ag7
Accounts Receivable Specialist I (On-Site Graham NC)
Account specialist job in Graham, NC
At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You'll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today's biggest health challenges around the world. Together, let's embrace possibilities and change lives!
ACCOUNTS RECEIVABLE SPECIALIST I- ONSITE GRAHAM, NC
Labcorp is seeking an Accounts Receivable Specialist to join our team in our Revenue Cycle Management Division! This Accounts Receivable Specialist is responsible for processing secondary claims to private and government payers using the billing system.
RESPONSIBILITIES
Research websites to obtain backup as needed
Identify issues and trends with assigned payers
Ensure aged AR is handled according to Standard Operating Procedure (SOP)
Communicate with leadership and partner teams to ensure accurate and timely processing of remittance
Remain flexible to everchanging priorities
REQUIREMENTS
Requires a High School Diploma or equivalent required
Minimum one year work experience required
Previous accounts receivable, billing, office administration, data entry work experience strongly preferred
Healthcare experience strongly preferred
Why should I become an Accounts Receivable Specialist at Labcorp?
Generous Paid Time off!
Medical, Vision and Dental Insurance Options!
Flexible Spending Accounts!
401k and Employee Stock Purchase Plans!
No Charge Lab Testing!
Fitness Reimbursement Program!
And many more incentives!
Application Window Closes: 12-19-2025
Pay Range: $ $17.75 - $21.00 per hour
Shift: Mon - Fri, 8am - 5pm EST
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyCollections Specialist - L1
Account specialist job in Raleigh, NC
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Key Accountabilities/Responsibilities:
Collection and accounts receivable management for AR trade customers
Ensure the complete and timely collection of accounts receivable
Analyze aged trial balance of accounts receivable
Communicate with customers and negotiate repayment terms
Respond to customer inquiries on a timely basis
Reconciliation of accounts receivable
Prepare special reports as required
Prepare and recommend credit files
Monthly reporting and journal entries
JD Edwards and other system support for the Credit Department
Credit department processes support and improvement
Qualifications
Knowledge/Skills Required
Outstanding customer service
Outstanding communication and negotiation skills
Excellent analytical skills
Ability manage time effectively and efficiently
Ability to handle multiple assignments and high stress situations with professionalism
Credit and accounts receivable experience preferred
Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
College degree or equivalent experience is required and University degree is an asset
Accounting knowledge (university course or equivalent)
Additional Information
For more information, Please contact
Shobha Mishra
************
sent me your resume shobha.mishra ATartechinfo.com
Collections Specialist
Account specialist job in Raleigh, NC
The Collections Specialist works directly with the Curator of Collections for the Historic Resources and Museum (HRM) Program on collections management tasks such as inventory, record-keeping, moving objects, and database entry. Assists Curator of Collections in maintaining records of accession, condition, and location of more than 27,000 objects in the HRM Program Collection. The candidate will be required to have a driver's license because of the necessity to travel between the various locations within the Historic Resources and Museum Program.
About Us: The Historic Resources and Museum Program oversee operations, programs, and collections at all of the City of Raleigh-run, attractions, historic sites and museums. These include: The City of Raleigh Museum, Dr. M.T. Pope House Museum, John P. "Top Greene African American Cultural Center, Mordecai Historic Park, the Raleigh Trolley, Latta University Historic Park, Moore Square, Pullen Park, Tucker House, the Borden Building and Stone Circle at Fletcher Park, and Fred Fletcher Amphitheater.This position provides support for collections management projects focused on cataloging, photographing, inventorying, numbering, and/or rehousing a variety of objects. Other activities include exhibit maintenance, environmental monitoring, and artifact research.
Minimum Qualifications: High School diploma and the equivalent of 3 semesters of college credit with a focus in history, art history, or a related field. A valid NC Driver's License and a safe driving record required. Effective oral and written communication, attention to detail, and time management skills required.
Preferred candidates have:
* Basic knowledge of proper artifact handling and museum documentation.
* Experience working in a museum, historic site, gallery, or related field.
* Experience using museum collections management software including PastPerfect.
* Experience monitoring the environment of exhibit and storage spaces.
* Experience in conducting a museum collections inventory.
ADA and Other Requirements:
Positions in this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.
Medium Work:
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Working Conditions:
Work is performed in both the field and in an indoor office environment with frequent exposure to hazardous physical conditions (such as mechanical parts, electrical currents, vibration, etc.); frequent exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); frequent exposure to extreme temperatures, inadequate lighting and movement restrictions; and moderate exposure intense noise or travel.
Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.
FT Accounts Receivable Specialist
Account specialist job in Smithfield, NC
Responsible for maintaining the full functionality of all student accounts. Assists with the processing of finance holds, application of payments, refunds, internal and external scholarships and third-party sponsorships, as well as reconciliations for all related transactions. This position maintains a strict confidentiality in regards to student records and other restricted college information.
Knowledge & Responsibilities
EssentialDuties and Responsibilities
* Creates third-party sponsorships,attaches students to sponsorships,gathers information and produces reports to invoice third-party sponsors for all curriculum and continuing education students
* Has working knowledge of federal financial aid regulations for disbursements, FERPA and other regulations relating to student accounts
* Posts financial aid payments to student accounts,verifies accounts, and issues FA refunds
* Issues all other student refunds due to dropped classes
* Creates and processes section billings for customized training sponsorships
* Assists Senior Accounts Receivable Specialist with third-party tuition assistance for veteran students by maintaining adequate files and records or students receiving VA Educational Assistance
* Assists studentswithquestions regarding refunds, payments,sponsorships, and scholarships
* Serves as backup for and works cooperatively with Senior Accounts Receivable Specialist during times of high work volume
* Assistswithinforming and communicatingwith studentsregarding any direct deposit information in regards to student refunds
* Works cooperatively with outside agencies, Registrar, Financial Aid and other functional department leadership regarding payments, sponsorships, account questions or other issues
* Prepares reports for the AVP of Financial Services/CFO as needed
* Prepares internal payment agreements
* Codes payments for cashier to receipt
* Oversees and responsible for maintaining all debt collections records and providing accurate, up-to date information to NC Department of revenue for Debt Set-Off program as well as the outside collections agency
* Verifies account accuracy and prepares adjustments as needed
* Maintains accurate files of student's accounts of all adjustments, refunds, and financial aid payments
* Assists with aged accounts receivable trial balance monthly and invoices anyoutstanding accounts
* Processes outside scholarships for receipting and disbursement
* Processes reallocation reports as needed
* Responsible for Annual Survey of Fees report due to Systems Office
* Assists with due to due from report monthly
* Responsible for preparing interest journal entries
* Processes and collects balances due to returned checks/chargebacks
* UsesCommunication Management to assist departmentwithdebt collections and notifications
* Prepares account analysis and reports to assist management and Systems Office as requested
* Updates knowledge and skills through continuous training
* Performs other duties as assigned
Supervisory Responsibilities
This job has no supervisory responsibilities
Minimum & Preferred Qualifications
Qualifications
Experience with managing student accounts in higher education including collections and business office activities is preferred. Knowledge of principles, practices, and theories of accounting, auditing, and financial management is ideal. The ability to interpret and analyze financial data, records, reports, and establish and maintain effective working relationships with others is crucial. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Minimum: Associate's degree in accounting or business-related field.
Preferred: Bachelor's degree in accounting.
Experience Minimum: Three (3) to five (5) years of experience in an accounting or business operation.
Preferred: Three years of experience in a Community College business office setting
Additional Information
Language Skills
* Ability to read and interpretdocumentssuch as safety rules,operating and maintenance instructions,and procedure manuals.
* Ability to write routine reports and correspondence.
* Ability to speak effectivelybeforegroups of customersor employees of organization.
Mathematical Skills
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions,and decimals.
* Ability to calculate figures and amounts such as discounts and interest.
Reasoning Ability
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
* Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should be proficient in the use of Microsoft Word and Excel.
Preferred Computer Skills
Proficiency in use of Colleague, as well as, Microsoft Word and Excel.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, reach with hands and arms, and talk and hear. The employee is frequently required to walk and is occasionally required to stand, stoop, and kneel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to multitask and prioritize without direct supervision
* The noise level in the work environment is usually quiet.
Collections Specialist
Account specialist job in Durham, NC
Collections Specialist - L1 Duration: 12.05.2016 - 06.09.2017 Pay rate: $16.51 Key Accountabilities/Responsibilities: Collection and accounts receivable management for AR trade customers Ensure the complete and timely collection of accounts receivable
Analyze aged trial balance of accounts receivable
Communicate with customers and negotiate repayment terms
Respond to customer inquiries on a timely basis
Reconciliation of accounts receivable
Prepare special reports as required
Prepare and recommend credit files
Monthly reporting and journal entries
JD Edwards and other system support for the Credit Department
Credit department processes support and improvement
Qualifications
Knowledge/Skills Required:
Outstanding customer service
Outstanding communication and negotiation skills
Excellent analytical skills
Team Player
Ability manage time effectively and efficiently
Ability to handle multiple assignments and high stress situations with professionalism
Credit and accounts receivable experience preferred
Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards
College degree or equivalent experience is required and University degree is an asset
Accounting knowledge (university course or equivalent)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Client Journey Specialist - 100% Commission | Durham, NC (SG-391605)
Account specialist job in Durham, NC
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Senior Specialist, Account Management
Account specialist job in Raleigh, NC
**What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.**
**Responsibilities:**
**Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs**
**Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service**
**Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives**
**Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions**
**Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.**
**Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives**
**Track, measure, and report key performance indicators monthly**
**Build and maintain long-term trusted relationships with customer to support retention and growth of the account**
**Qualifications:**
**Bachelor's degree in related field, or equivalent work experience, preferred**
**2-4 years of customer management experience, preferred**
**Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred**
**Demonstrated ability to work in a fast-paced, collaborative environment, preferred**
**Highly motivated and able to work effectively within a team, preferred**
**Strong communication skills with the ability to build solid relationships. preferred**
**Ability to travel to customer locations, as needed is preferred**
**What is expected of you and others at this level:**
**Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks**
**Works on projects of moderate scope and complexity**
**Identifies possible solutions to a variety of technical problems and takes actions to resolve**
**Applies judgment within defined parameters**
**Receives general guidance may receive more detailed instruction on new projects**
**Work reviewed for sound reasoning and accuracy**
**Anticipated salary range:** $57,000.00 - $81,600.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
**Medical, dental and vision coverage**
**Paid time off plan**
**Health savings account (HSA)**
**401k savings plan**
**Access to wages before pay day with my FlexPay**
**Flexible spending accounts (FSAs)**
**Short- and long-term disability coverage**
**Work-Life resources**
**Paid parental leave**
**Healthy lifestyle programs**
**Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Wealth Management Client Specialist
Account specialist job in Raleigh, NC
The Wealth Management Client Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems.
Essential Duties and Responsibilities:
* Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned.
* Extensive client contact , involved in all activities that align with prospective and existing clients
* Performs account maintenance including money transfer requests, address changes, etc.
* Serves as liaison and between sales team, compliance, and other business lines throughout the firm
* Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures
* Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation
* May attend client meetings, prospect meeting, and client/marketing events
* Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment.
* Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support
* Fulfill financial advisor requests and resolve service-related issues and inquiries
* Process tasks and resolve issues in a timely and accurate manner
* Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times
* Maintain a focus on continuous improvement and provides feedback on system enhancements
* Master technology to ensure it is being used to its full benefit
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
1. 0-2 years' experience required; 2-4 years' experience preferred
2. High School diploma required for consideration (or equivalent); Bachelors preferred
3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred
4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful
5. FINRA Licenses : Series 7, 66/63 preferred
6. Appropriate State Life & Health Insurance licenses preferred
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
Facebook
X formerly Twitter
LinkedIn
Instagram
YouTube