Customer Success Specialist
Account specialist job in New York, NY
Our client, a leading energy supplier providing structured natural gas and electricity products, is seeking a talented and driven Enrollment & Client Success Manager to support client onboarding, data management, and customer success operations.
Salary: $60,000-$65,000 annually, plus performance bonus
Office policy: Onsite, Staten Island
Responsibilities:
Upload and enroll new client contracts
Track successful enrollments and client drops
Create renewal screens for existing clients
Update and maintain the customer service CRM (HubSpot)
Support updates to the contracts database
Assist with daily utility meter read file processing
Oversee weekly and monthly enrollment/drop reports for internal distribution
Assist with billing disputes and cancellations/re-bills
Education, Experience & Skills:
Highly self-motivated with strong problem-solving abilities
Ability to multi-task in a time-sensitive, high-pressure environment
Proficiency in Microsoft Word and Excel required
Strong written and verbal communication skills
Compensation & Benefits:
Salary: $60,000-$65,000 annually, plus performance bonus
401(k) with employer match (100% of the first 3%; 50% between 3-5%)
Health benefits available
Customer Support Specialist (Japanese and English mandatory)
Account specialist job in New York, NY
Title - Customer Support /Technology Support - Japanese and English (mandatory)
Pay - $ 50/hr on w2
Contract - 12 months with possible extension
Description:
Responsibilities:
To support client support team by covering following tasks;
1. Provide guidance and explanations on migration procedures and how to use the new system
2. Respond to customer inquiries related to the migration process via phone and email
3. Update customer-facing materials such as migration guides, FAQs, and support documentation
4. Track customer migration progress and conduct follow-ups to ensure smooth transitions
5. Escalate technical issues or concerns to internal teams and coordinate resolutions
6. Collect customer feedback and share suggestions for improving processes and services
7. Document support interactions and prepare reports on migration activities and customer experience
Skills:
Ability to communicate effectively in both Japanese and English (mandatory)
Strong common sense and general communication skills (mandatory)
Ability to respond flexibly to changing situations (mandatory)
Experience in banking (if possible)
Experience in customer support (if possible)
Experience with ISO and ACH-related operations (if possible)
Required:
Ability to communicate effectively in both Japanese and English (mandatory)
Strong common sense and general communication skills (mandatory)
Ability to respond flexibly to changing situations (mandatory)
Preferred (if possible):
Experience in banking
Experience in customer support
Experience with ISO and ACH-related operations
Ops Professional/ Senior Billing Specialist
Account specialist job in New York, NY
We are seeking a highly skilled and detail-oriented Senior Billing Specialist with extensive experience in the Asset Management industry. The role requires deep expertise in managing end-to-end billing cycles, including fee calculation, AUM data aggregation, reconciliation, and invoice generation across a variety of fund structures and distribution channels. The ideal candidate has hands-on experience with advanced billing tools, custodial platforms, and reporting systems, and can seamlessly translate complex fee arrangements into accurate billing outputs.
This individual will play a critical role in strengthening our billing governance framework, enhancing automation, reducing revenue leakage, and ensuring timely and error-free invoicing for institutional, intermediary, and private wealth clients.
End-to-End Billing Management
Lead the monthly, quarterly, and annual billing cycles across mutual funds, SMAs, hedge funds, and private equity vehicles.
Review and calculate management fees, admin fees, performance fees, breakpoints, and waterfall structures.
Maintain and update client-specific billing instructions, fee schedules, side letters, and negotiated terms.
Data Management & Reconciliation
Aggregate AUM/holdings data from multiple custodians (LPL, Schwab, Fidelity, Pershing, etc.) and ensure consistency with internal systems.
Perform in-depth reconciliations between:
Custodian feeds
Internal books & records
Pricing & NAV systems
CRM/contract repositories
Identify and resolve discrepancies proactively to ensure accurate billing outputs.
Billing System Operations
Operate and enhance workflows in billing engines such as:
Revport
Eagle/Advent APX Billing
Salesforce (contract modules)
Workday Financials or Oracle/NetSuite billing modules
Configure rules, rate cards, fee tiers, client hierarchies, and exception logic in the billing platform.
Partner with technology teams to drive automation and reduce manual touchpoints.
Invoice & Reporting
Generate, validate, and deliver invoices for institutional clients, distributors, wealth platforms, and sub-advisory relationships.
Coordinate with finance on revenue recognition and ensure alignment with GAAP and internal controls.
Maintain dashboards and MIS covering billed revenue, accruals, write-offs, and client-level profitability.
Process Governance & Client Interaction
Serve as the subject-matter expert for billing queries from clients, auditors, relationship managers, and compliance.
Enhance billing policies, documentation, SOPs, checklists, and control frameworks.
Contribute to continuous improvement initiatives, including workflow redesign and automation using tools like Power BI, Alteryx, Tableau, or Python-based scripts.
Qualifications & Skills
Mandatory Experience
8+ years in a billing or revenue operations role within an Asset Management, Wealth Management, or Fund Administration organization.
Strong understanding of fund structures, AUM feeds, custodial platforms, and fee mechanics.
Technical & Tool Proficiency
Experience working with at least one major billing system (Revport, APX Billing, Workday, Oracle, SAP, or custodian billing engines).
Familiarity with data extract and reconciliation tools:
Alteryx
Power BI / Tableau
Excel (advanced - macros, pivoting, lookups, modeling)
Experience with document management or contract systems (e.g., Salesforce, SharePoint).
Functional Expertise
In-depth understanding of investment products (equity, fixed income, alternatives, SMAs, model portfolios, multi-asset funds)
Strong command of fee structures: standard management fees, tiered breakpoints, performance fees, incentive fees, hurdle rates, distribution fees, platform fees, and negotiated institutional terms.
Knowledge of billing-related controls, audit trails, and compliance requirements.
Soft Skills
Exceptional attention to detail and accuracy in a high-stakes financial environment.
Strong analytical and problem-solving mindset.
Ability to communicate clearly with internal teams, tech partners, auditors, and high-value clients.
Ownership mindset with ability to thrive in fast-paced, deadline-driven environments.
Preferred Experience (Nice to Have)
Background in hedge fund or private equity fee calculations.
Exposure to custodial billing for platforms.
Experience in revenue assurance or fee leakage analysis.
Prior involvement in migration or system-implementation projects for billing engines.
Site Scheduling Account Specialist
Account specialist job in Madison, NJ
Our pharmaceutical client is seeking a Site Account Specialist on a long-term contracting basis
based in Madison NJ
The Site Account Specialist, Scheduling and Cell Logistics will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of the Company's commercial autologous cellular immunotherapy products. They will serve as the Company's cell therapy treatment centers main point of contact for patient scheduling. The primary duty of the Site Account Specialist, Scheduling and Cell Logistics is to execute day-to-day operations ( 95% of time). Participation in projects and working groups is a growth opportunity as operations permit, considering performance and alignment with development plan.
Duties and Responsibilities:
Act as primary scheduling point of contact for assigned treatment sites
Create and maintain patient schedules in coordination with treatment sites and manufacturing sites
Troubleshoot and develop plans of action for issues throughout the patient journey
Interact with internal and external stakeholders over the phone and email
Ensure a positive end-to-end customer experience
Execute exception processes such as product returns, product replacements, and out of spec product
Input and maintain transactional data related to patient schedules within clients' scheduling system
Train treatment sites on patient scheduling processes as assigned
Document feedback from customers and partners as received
Create and maintain master data in account management system
Actively participate in tactical and other meetings as assigned
Facilitate daily operations activities and meetings including shift turnover on rotating basis
Provide real-time scheduling portal support to external users
Lead meetings with commercial matrix teams
Raise escalations and execute as assigned
Track assigned account health and provide insights into trends
Comply with applicable SOPs, work practices, and other documentation
Establish and maintain a trusted relationship with commercial matrix team and treatment sites as assigned
Accountable for individual performance
Execute project tasks as assigned
Execute working groups tasks as assigned
Required Competencies:
Bachelors degree or 3 years of work experience
Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain preferred
Highly self-motivated, self-aware, and professional
Able to work independently and in groups
Flexible in responding to quickly changing business needs
Exceptional customer service orientation
Skilled at managing tense situations and de-escalation
Eager to work with teams from other regions and cultures
Able to share workspace for independent and collaborative work
Strong sense of ownership and accountability
Position shift time is 8am 5 pm local.
Overtime may occasionally be required as assigned.
Holiday support is required as assigned.
Travel is possible and will not exceed 10%. International travel will not exceed once per year.
Pay: 31-33/hr.
Job #83955
Call Center Specialist - Debt Collection
Account specialist job in New York, NY
Call Center Specialist - Debt Collections (On-Site)
Merani Law • $20-$25/hour • NYC (On-Site)
Merani Law is seeking an On-Site Call Center Specialist to handle debt collection calls related to unpaid toll violations and accounts receivable. This role requires professionalism, strong communication skills, and the ability to manage high call volumes.
Key Responsibilities
Make outbound and receive inbound calls to resolve unpaid toll violations and outstanding balances.
Discuss payment options, set up payment plans, and process payments accurately.
Update customer account records and document all interactions.
Use TCN call center software to manage daily call activity.
Provide excellent customer service while following collection procedures and firm policies.
Requirements
Prior collections experience required.
Law firm experience highly preferred.
Experience with call center software (TCN preferred).
Spanish fluency (spoken & written) preferred.
Reliable attendance, strong attention to detail, and professional communication skills.
Must pass all required background and reference checks.
(Healthcare) Accounts Receivable Associate
Account specialist job in New York, NY
Accounts Receivable Senior Associate
About Us
M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply.
Job Description
We are seeking a knowledgeable and detail-oriented Accounts Receivable Senior Associate to join our Revenue Cycle Management team. This role requires experience in the healthcare industry, a strong understanding of the insurance payer mix, and familiarity with the full claims lifecycle.
Key Responsibilities
Follow up with insurance companies on claim status, underpayments, and denials
Resolve denied and underpaid claims promptly
Review and interpret Explanation of Benefits (EOBs)
Address and correct coding-related denials
Use payer portals (e.g., Availity, Cigna, UHC, Navinet, Emblem) to check claim status
Analyze AR reports to identify trends and areas for improvement
Prepare and present AR reports to management
Work with internal teams to resolve claim issues
Access EMRs to obtain necessary medical records
Post insurance payments and handle recoupments
Reconcile client payments monthly
Generate and send patient statements
Qualifications
Strong attention to detail and organizational skills
Effective communication skills, especially when working with insurance
representatives
Proficient in Microsoft Office applications
High school diploma or equivalent required
Minimum of 2-3 years of experience in healthcare accounts receivable
Experience with Epic EMR preferred
Benefits
M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Salary
This position offers a salary range of $65,000 to $95,000 annually, commensurate with experience.
Environmental Services Specialist
Account specialist job in New York, NY
Job Title: Environmental Services Specialist
Department: Facilities Management
For over 178 years, New York Academy of Medicine has been a driving force for progress, helping transform the landscape of health through independent thinking, rigorous research, and dynamic collaboration. Our mission reaches beyond the boundaries of conventional institutions; we champion a future where every person - no matter their background or circumstance - has what they need to live a healthier, longer life.
True transformation happens when diverse perspectives unite with a shared vision. We bring together grassroots advocates, global leaders, clinicians, policymakers, researchers, and community voices in purposeful partnership. Our work is grounded in evidence and resonates with human experience. We consistently turn ideas into action, accelerating the adoption of innovations that advance health equity far beyond New York's borders.
Position Summary/Overview:
Reporting to the Facilities Manager, the Environmental Services Specialist will be responsible for:
Overall cleanliness and repair of all items on specified floors of the building (cleaning will consist of all offices, common areas, restrooms, and event spaces)
Maintaining the general cleanliness of all buildings and grounds, including front of building and doors
Inspection of any light fixtures that are out and replace any bulbs, etc.
Assisting in setting up and coordinating set-up and clean-up for all meetings and special events, including lifting tables and placing chairs.
Assisting with delivery of furniture and supplies to the building.
Accommodating staff requests for maintenance services as instructed by supervisor
Removal of all trash as directed
Performing light carpentry, electrical, plumbing and other assistant handyman helper tasks as required
Other duties as assigned.
The ideal candidate will practice care in the maintenance of the facility and take pride in their work; recognize the contributions of others and collaborate effectively within and outside of the department; communicate well with others and listen effectively to their ideas; be flexible, enthusiastic, and persistent in overcoming obstacles; demonstrate ability to think and act independently while exercising good judgment; take initiative to solve problems; and have a desire to expand knowledge and develop professionally.
Qualifications:
Working knowledge of policies and procedures relevant to the job function
A familiarization with local, state, and federal regulations governing buildings in NYC or an ability to acquire such knowledge
2-5 years of maintenance staff experience required
High School Diploma or equivalent required
Ability to work flexible hours
Ability to work outside in all weather conditions
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand, walk, sit, handle or feel for objects, tools, or controls, reach with hands and arms, speak, and hear. The employee is occasionally required to climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50+ pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
This position is based in New York City and requires full-time on-site presence. It is a non-exempt, hourly position and is eligible for overtime pay and benefits.
NYAM is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. NYAM is an affirmative action employer. As an organization whose primary focus is health equity, NYAM is committed to creating a diverse and inclusive environment for all employees.
Application Process: Interested candidates should submit a resume and contact information for three references to ***********************. Applications will be reviewed on a rolling basis until the position is filled.
Salary range: The salary range for this position is $18 to $20 per hour.
Enterprise Accounts Associate
Account specialist job in New York, NY
The Enterprise Accounts Support Representative is a key position responsible for ensuring that our enterprise customers in the Corporate, Education, and Government sectors are experiencing B&H's exemplary level of care and satisfaction.
Associates develop, maintain and grow customer relationships by ensuring that every interaction a customer has with us is a successful and positive experience.
Responsibilities include creating and managing quotes, orders, returns, and inquiries via multiple methods of communication. Owning the issue and ensuring a complete and timely resolution are the most important success factors for this role.
Essential Responsibilities:
Receives, prioritizes, and responds to in-bound customer inquiries within expected time frames and takes an ownership view of outstanding requests.
Thoroughly reviews customer inquiries and ensures that the responses are comprehensive and provide effective solutions.
Ensures that all work is done with a high degree of attention to detail and thoroughness including completely reviewing customer documentation for proper billing information, shipping methods, payment methods, email address, phone numbers, etc.
Processes customer Quote/bid requests and Purchase Orders into the ordering system along with any changes or cancellation requests.
Responds to customer inquiries such as stock check, order status check, price check, claims, returns etc. within defined time frames.
Proactively follows up with customers regarding outstanding orders both pre and post-sale as assigned.
Communicates with our customers in a professional and courteous manner.
Actively builds relationships with customers and demonstrates by actions that the customer can count on us.
Resolves issues requiring collaboration with other departments by clearly communicating with other departments and managing outcomes.
Uses good judgment to escalate customer issues or communications as appropriate.
Makes issue resolution decisions independently within prescribed guidelines.
Understands Customer Service processes.
Has a basic understanding of order fulfillment and physical distribution network principles (i.e., truck shipment vs parcel shipments, overnight vs ground, international shipping methods and customs/duties, etc.)
Additional Responsibilities:
Provides support for process improvement, cost reduction, & service improvement initiatives
Assists team members as needed
Assists other teams as needed
Participates in and contributes to departmental initiatives and community activities.
Other responsibilities as assigned by manager.
Specific Knowledge, Skills and Abilities:
Highly responsible. Able to take ownership of an issue and see it through resolution.
Ability to prioritize different tasks/responsibilities with a fast-paced/ high volume workload
Works well in a team and collaborative environment
Exceptional communication skills - both oral and written
Is courteous and professional in all interactions
Detail-oriented and critical thinker
Basic understanding of B&H products and how to perform research in assisting customer choices to support order entry/management.
Knowledge of Microsoft Office and general office productivity tools.
Open and able to learn new technologies and systems and can adapt to change
Preferred Education, Experience and Licenses:
1 year in a customer facing role or 2 years in an office setting preferred.
College education preferred.
Assistant Account Executive - Fashion Brand NYC
Account specialist job in New York, NY
Our client, a fashion wholesale showroom, is seeking a Assistant Account Executive to join their team on a temp basis.
Responsibilities:
Handle general administration of all wholesale accounts & new business
Own wholesale orders (special and stock) for all accounts from entry to invoicing
Coordinate with Shipping and Fulfillment to ensure all wholesale orders are sent expeditiously
Work closely with production team to ensure timely deliveries and evaluate any issues that may impact orders
Analyze sales numbers and stock levels to ensure profitable business for each account
Schedule and lead market appointments
Work with Marketing on wholesale specific marketing collateral and proposals
Respond to additional requests from Retailers
Assist in training sessions for wholesale accounts
Assist with trunk show and showroom preparation and attendance where needed
Ensure trunk inventory is accurate to prevent any loss prevention
Learn, possess, and present product knowledge as it pertains to pricing, availability, and options
Qualifications:
2+ years of experience in wholesale / showroom
Excellent communication skills
Experience working directly with wholesale accounts
Skilled with Excel & Joor
Please submit your resume for consideration.
You can use ****************** to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
AR/Bookkeeping Clerk
Account specialist job in Linden, NJ
About the Company
Maximum Quality Foods, Inc. is an independent foodservice distributor located in Linden, NJ. Family-owned and operated for over 46 years, we are proud to serve all of New York, New Jersey, and Delaware, as well as parts of Connecticut, Rhode Island, Pennsylvania, and Maryland.
About the Role
The AR/ Bookkeeping Clerk is responsible for all accounts receivable activities in the office to include preparation, review and maintenance records. The position of AR/ Bookkeeping Clerk is exempt from the overtime provisions of the Federal Fair Labor Standards Act and shall not be entitled to overtime compensation for hours worked more than 40 in any one work week. The Accounts Receivable Clerk shall be accountable and supervised by the Staff Accountant.
Responsibilities
Bookkeeping and Accounting Support:
Assist in maintaining accurate and up-to-date financial records, including daily bookkeeping tasks.
Perform check scanning duties as necessary to support the accounts receivable process.
Provide backup support to the Cash Application Clerk, assisting with the application of customer payments and resolving any payment-related issues.
Assist with filing and maintaining financial records and documentation to ensure compliance with company policies.
Reconcile Driver receipts and verify and reconcile driver receipts upon driver return to ensure accuracy and completeness of all transactions.
Reconcile customer invoices to driver manifests, ensuring that all billing details are accurate and aligned.
Prepare and process daily deposits, ensuring that all funds are accurately accounted for and deposited in a timely manner.
Maintain detailed notes and records for all post-dated checks and NSF (non-sufficient funds) checks to ensure proper handling and follow-up.
Pull daily bank deposits and perform reconciliation to ensure that all funds are properly recorded and discrepancies are addressed.
Perform check scanning duties as needed to support the accounts receivable process.
Provide backup support to the Cash Application Clerk, assisting with the application of customer payments and resolving payment-related issues as necessary.
Assist with filing and maintaining accurate financial records and documentation as required.
Perform other accounting and administrative duties as assigned by management to support the finance department.
Qualifications
High School Diploma or Equivalent
Required Skills
Oral Communication Skills
Written Communication Skills
Customer Service
Professionalism
Math Aptitude
Organization
Computer Literacy
Time Management
Preferred Skills
None
Pay range and compensation package
PTO - Vacation, Personal and Sick
Comprehensive Benefit Package - Medical, Dental and Vision
Life Insurance
401(k)
Equal Opportunity Statement
The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an employment contract or contract of any kind. Maximum Quality Foods, Inc. is an “At Will” employer. Employees can be re-assigned at any time and given other duties within the corporation. Maximum Quality Foods, Inc. has the right to change, modify, suspend, interrupt or cancel in whole or in part any job function outlined in a job description at any time and without advanced notice to the employee.
Billing Coordinator (Law Firm Experince)
Account specialist job in Newark, NJ
We are conducting a search for a Billing Coordinator to join a prestigious law firm. This opportunity is open across any of the firm's nationwide offices and offers a hybrid work schedule. The ideal candidate will have 2-3 years of law firm billing or accounting experience, strong attention to detail, and proficiency with 3E (preferred).
This role is an excellent chance to join a leading firm known for its supportive culture, top-tier benefits, and career development opportunities.
What You'll Do
Review and edit pre-bills in response to attorney and secretary requests.
Apply retainer funds and process write-offs in compliance with firm policy.
Handle high-volume, complex billing including split-party billing, multiple discounts, and electronic billing.
Research and resolve billing issues and respond to attorney/client inquiries.
Review billing documentation for accuracy and finalize client invoices.
Generate and distribute monthly billing reports.
Utilize billing platforms such as TyMetrix, CounselLink, Tracker, and Datacert.
Maintain strict confidentiality in handling firm and client matters.
Assist with special projects and provide support on legal or financial inquiries as needed.
What You'll Bring
2-3 years of billing or accounting experience in a law firm required.
Proficiency in Microsoft Office and familiarity with 3E preferred.
Strong organizational skills and ability to handle high-volume billing.
Excellent communication skills with attorneys, staff, and clients.
Experience with electronic billing systems (TyMetrix, CounselLink, Tracker, Datacert).
High level of accuracy, discretion, and professionalism.
What You'll Get
Hybrid work flexibility.
Heavily subsidized health insurance premiums.
Firm-paid HSA contributions ($600-$1,200 annually).
100% firm-paid dental and vision insurance (employee only) + affordable dependent coverage.
Life Insurance & Long-Term Disability Insurance fully covered by firm.
Employee Assistance Program (EAP).
401(k) - Traditional & Roth options from day one with discretionary firm match.
Additional tax-advantaged options: Flexible Spending & Dependent Care Accounts.
****************************
Legal Billing Coordinator
Account specialist job in Morristown, NJ
Our client is a well-established law firm based in Northern NJ that is seeking a Legal Billing Coordinator to assist in their daily billing operations. Salary/Hourly Rate: $68k - $73k The Legal Billing Coordinator will join a team of 4 and work closely with Attorneys as well as Department Heads. This Legal Billing Coordinator reports directly to the Director of Billing for the firm.
Responsibilities of the Legal Billing Coordinator:
* The Legal Billing Coordinator will manage all client billing and discrepancies.
* Assist in the month/quarter-end billing reporting.
* Process billing edits and invoices promptly.
* Manage electronic billing platforms.
* Work closely with the firm's Attorneys.
Required Experience/Skills for the Legal Billing Coordinator:
* The Legal Billing Coordinator should have 2+ years of experience working in a law firm.
* Technical with high attention to detail.
* Ability to lead and communicate within the team.
Preferred Experience/Skills for the Legal Billing Coordinator:
* Knowledge of SurePoint software is a plus.
Education Requirements:
* Bachelor's degree is required.
Benefits:
* Client-provided benefits available, upon eligibility.
Billing Coordinator
Account specialist job in Madison, NJ
Job Description
Billing Coordinator
Salary: $55k - $70k
Stable Law Firm seeks a Billing Coordinator to join their Team!
Responsibilities
· Handle billing for assigned Partner(s)
· Coordinate new matter intake
· Generate and distribute prebills
· Finalize and send invoices to clients
· Submit e-bills and manage electronic billing platforms
· Handle appeals and billing rejections as needed
· Monitor and follow up on invoices with open balances
· Communicate and coordinate with attorneys, partners, and legal support staff
· Perform other administrative or billing-related tasks as assigned
· Hybrid work schedule may be considered
Qualifications
· Minimum of 2+ years of law firm billing experience
· Previous experience of using SurePoint is preferred
· High level of attention to detail and organizational skills
· Strong written and verbal communication abilities
· Tech-savvy with the ability to quickly learn new systems
· Proficiency in Microsoft Word and Excel is helpful
· Ability to handle confidential information with discretion
· College degree required
Billing Coordinator
Account specialist job in New York, NY
Department: Finance
Reporting Structure: Reports to the Billing Manager
Daily Burn is the leading at-home fitness brand with over 2,000+ video and audio workouts. We offer a variety of classes, including a new daily workout in our 365 program plus total-body workouts, yoga, meditation, mobility, stretching, dance, cardio, and more. Users don't need any equipment for most of the workouts! Daily Burn members receive unlimited support through our community, where they can share their personal experiences with their trainers and connect with other members for encouragement and more.
We are seeking a detail-oriented and highly organized Billing Coordinator to join our Finance team. As a Billing Coordinator, you will play a vital role in ensuring accurate and timely billing processes. Your primary responsibility will be to manage and coordinate the billing activities of our organization. If you have excellent attention to detail, strong analytical skills, and a passion for providing exceptional customer service, we would love to hear from you!
Responsibilities:
Manage and coordinate the billing process from start to finish
Review and verify accuracy of billing data and invoices
Prepare and send invoices to clients
Follow up on outstanding payments and resolve any billing discrepancies
Maintain billing records and documentation
Generate financial reports related to billing activities
Collaborate with cross-functional teams to ensure smooth billing operations
Provide support to clients and internal stakeholders regarding billing inquiries
Stay up-to-date with industry trends and best practices in billing processes
Qualifications and Skills:
High school diploma or equivalent; Bachelor's degree in Finance or related field is preferred
Proven experience as a Billing Coordinator or similar role
Strong knowledge of billing processes and procedures
Proficient in using billing software and MS Office applications
Excellent attention to detail and accuracy
Strong analytical and problem-solving skills
Ability to prioritize and manage multiple tasks effectively
Exceptional customer service and communication skills
Ability to work independently and collaboratively in a team environment
If you are looking for a challenging role in a dynamic and fast-paced environment, this is the perfect opportunity for you. Join our team and contribute to the success of our organization!
Legal Billing Coordinator
Account specialist job in New York, NY
Job Description
A global law firm seeks a Billing Coordinator to join their dynamic team. This role will be responsible for coordinating the activities of the billing process and performing complex billing duties in efforts to meet monthly targets, while acting as liaison between billing attorneys, attorney support assistants, legal attorneys, and/or organizations (customers), and the billing staff, as well as responding to internal and external inquiries in a timely manner. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities
Preparing and analyzing complex client billing
Communicating with customers to ensure their requests from the billing staff are being met; updating customers on the status of tasks and/or projects
Providing accurate and timely completion of assignments and inquiry responses; ensuring that all tasks and duties completed are done within the firm's set guidelines and policies
Generating and reviewing proformas from 3E (pre-existing or generating new charges)
Tracking delivery of client invoices and matter statuses
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
Qualifications
A high school diploma or an equivalent
A bachelor's degree in Accounting or a related field, preferably
A minimum of three (3) years of experience in general accounting practices, including a minimum of two (2) years of experience with billing processes and practices
Prior experience with professional services billing operations system, preferably
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in firm's comprehensive benefit program which includes:
Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional Development programs
Employee discounts
And more!
Many of our job openings can be viewed at **********************************************
Billing Coordinator
Account specialist job in New York, NY
HumanHire is partnered with an Am Law 100 Law Firm to find a Legal Billing Coordinator to join the firms growing team in Manhattan. The Billing Coordinator will be responsible for managing the complete, compliant, and timely client billing lifecycle, from matter setup and e-bill submission to accounts receivable and financial reporting.
We Offer:
Pay: $90,000 - $110,000K Base plus OT and Bonus
Hybrid Flexibility: 2 days remote weekly!
Great Benefits: 401K Match, Medical, Dental, PTO, Disability, Life, and more
Responsibilities:
Manage the end-to-end client billing process from initial matter review and proforma generation to final bill processing and submission
Ensure compliance by reviewing matter setups, rates, and task codes against client billing guidelines and resolving any discrepancies with timekeepers and clients
Handle all aspects of e-billing, including submitting invoices via e-billing platforms and resolving rejections or adjustments promptly until payment is secured
Actively manage accounts receivable by proactively following up on past due invoices and coordinating with attorneys, clients, and the Director of Collections
Provide financial support and reporting, supplying clients and management with budgets, billing forecasts, and ad hoc reports as requested
Qualifications:
2+ years of Legal Billing experience
Elite 3E or Aderant & Excel proficiency required
Familiarity with eBilling platforms and client billing guidelines
If interested, please apply to this posting for immediate consideration! If this is not the ideal role for you, please look at our website ******************** for additional job opportunities!
HumanHire is a national executive search and staffing firm with a leadership team that has over 50 years of experience as trusted industry professionals specializing in direct hire, temp to hire, temporary, and payrolling services. We have cultivated long-lasting relationships and utilize them to connect our candidates and clients in several industries and job functions:
Paralegals
Legal Assistants
Billing and Accounting
Attorneys
Legal Secretaries
Human Resources
Business Development
Billing Coordinator - BIL25-33559
Account specialist job in New York, NY
Job Title: Billing Coordinator Type: Contract - 12 Weeks Schedule:
Hours per Week: 37.5
Hours per Day: 8
Days per Week: 5
Pay Rate: $19 - $21 per hour
Position Overview:
"Navitas Healthcare, LLC" is seeking an experienced Billing Coordinator to support medical billing operations. The ideal candidate will ensure billing accuracy, resolve account inquiries, review documentation, and facilitate timely reimbursement in compliance with Medicare, Medicaid, and third-party payer guidelines.
Responsibilities:
Verify accuracy of billing forms and enter data into billing systems
Review and resolve billing inquiries, including CPT/ICD-9 coding and insurance information
Prepare documentation for account investigations and follow-up
Maintain billing inquiry databases and generate reports as needed
Investigate causes of claim denials and follow established protocols for resolution
Communicate with patients and relevant parties regarding accounts, corrections, and payment arrangements
Required Skills & Experience:
2-3 years of recent medical billing experience
Knowledge of Medicare, Medicaid, and third-party reimbursement
Proficiency with ICD-9 and CPT coding
Strong organizational skills and ability to maintain patient confidentiality
Ability to handle multiple priorities and work under pressure
Strong communication skills and familiarity with medical terminology
Accurate financial data entry skills
Preferred Qualifications:
Experience in accounting or financial reporting
Supervisory experience (a plus)
Bachelor's degree in finance or accounting preferred
For more details contact at ************************ or Call / Text at ************.
About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
Easy ApplyBilling Coordinator
Account specialist job in New York, NY
SourceProSearch is conducting a search for Billing Coordinator who is responsible for generating client invoices and working closely with a number of attorneys and staff to ensure that invoices meet the standards for content, timeliness and format established by clients. Essential duties and responsibilities include the following. Other duties may be assigned:
· Maintain a thorough knowledge of client terms, discount arrangements, lawyer and client preferences while managing the complete billing process for assigned billing responsible attorneys
· Familiar with Paperless Proforma
· Edit and finalize invoices based on instructions provided by the billing responsible attorneys and client guidelines; maintain and update billing instructions in Elite or Elite 3E
· Submit electronic invoices via e-billing guidelines; be able to add timekeepers for rate approvals; resolve issues arising from transmitted bills (rejections, deductions)
· Respond to information requests from lawyers, clients and staff related to client billings
· Monitor invoices submitted through the various e-billing systems to ensure submission, including following up with clients concerning the opening of matters in the various e-billing sites
· Follow-up with billing responsible attorneys to ensure timely processing of bills
· Research proformas or billing-related inquiries
· Strong computer technology skills including competent Excel skills
· Assist with special projects on various issues as needed Education and/or Experience · 4+ years in similar position
· Bachelor's degree preferred, but not required
· Law firm or professional services experience preferred Computer Skills · Must be proficient in Elite, Elite 3E and e-Billing Hub
· Must be familiar with Microsoft Word, Excel and Outlook Other Skills and Abilities · Strong analytical skills
· Strong experience with a wide array of e-billing vendors, including but not limited to: Serengeti, Counsel Link, Tymetrix as well as LEDES file knowledge
· Strong knowledge of insurance related billing
· Ability to demonstrate self-motivation and ownership of assigned work
· Ability to interact with legal and administrative personnel
· Ability to keep Billing Manager informed of all billing issues
· Strong attention to detail and organizational skills
· Ability to prioritize and manage numerous initiatives and activities simultaneously in a fast-paced, demanding environment
· Ability to work independently as well as in a team setting
The expected salary range for this position ranges from $90,000 - $105,000. ****************************
Senior Billing - Revenue Coordinator
Account specialist job in New York, NY
Job Description
Large global professional services firm seeks a Senior Revenue Coordinator to join their team.
This role will be responsible for managing the office inventory and assisting the firm to achieve its financial targets by providing an efficient and commercially focused service, while providing innovative solutions to improve the management, engagement, and performance of the revenue lifecycle throughout the office, ensuring minimum exposure to locked-up inventory.
Responsibilities:
Managing the revenue lifecycle of a specified group of billing attorneys within the firm
Establishing and maintaining strong internal and external client relationships
Establishing frequent lines of communication, including regular meetings with billing attorneys and attorney support, to discuss Work-in-Progress (WIP) and Accounts Receivable (AR) in order to determine the most appropriate course of action and reduce inventory days
Updating the billing attorneys on outstanding items which require action
Ensuring compliance of all processes and systems throughout the revenue lifecycle against the relevant internal and external regulation and legislation, including Value-Added Tax (VAT), Criminal Finances Act Solicitor's Accounts Rules, and Money Laundering regulations
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information
Qualifications:
Possess excellent verbal and written communication skills
Demonstrate knowledge of 3E, CMS, or similar legal accounting systems
Display strong technology skills, including intermediate knowledge of MS Office and Excel
A high school diploma, A-level standard, or equivalent
A minimum of eight (8) years of experience working in a legal or professional services environment including exposure to billing, VAT, and disbursements
IND-1
Legal Billing Coordinator (Long term contract)
Account specialist job in New York, NY
SourcePro Search has a fantastic, long term contract opportunity for an experienced Legal Billing Coordinator with our top ranked global law firm client in the New York office. The successful candidate has a Bachelor degree and at least 3-years of billing experience in a professional services environment. Experience with ebilling hub and Elite Enterprise is preferred.
This role offers a competitive hourly rate and great work environment.****************************