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Account specialist jobs in Delaware - 163 jobs

  • Collections Specialist

    J & J Staffing Resources 4.2company rating

    Account specialist job in Newark, DE

    Our client in Newark, DE is seeking a Debt Recovery Specialist to join their team for their upcoming training class in January and February. This is a temp to hire position with a varying schedule of 8am to 5pm Monday-Friday, however, required to work two nights a week from 12pm to 9pm with rotating Saturdays 8AM-12PM. This position offers $16/hr. Essential Duties: Achieve department standards, goals, and work minimum accounts per hour as set by management through continuous efforts to contact clients and collect on debtor accounts while performing all phases of skip tracing work Follow up on all accounts/payment arrangements until paid, settled, cured from delinquency, or deemed uncollectible by management Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company Adhere to and abide by all regulations as set forth by the FDCPA Any other duties as assigned by General Manager or Section Manager Qualifications & Skills: Must be available to attend and complete entire training program Required to work 2 nights per week until 9pm Strong customer service, written, and oral communication skills required Ability to work well under pressure, independently, and meet deadlines Experience in agency or bank recovery, and knowledge of the FDCPA and credit bureau reports (preferred) Highly motivated and proactive If you have previously registered with us, please call our office at 302-738-7800 so that we can update your information with you. If you are interested in signing up with J & J Staffing Resources today, please copy and paste the link below into your web browser to get started. https://hrcenter.ontempworks.com/en/JJStaff
    $16 hourly 2d ago
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  • Collections Specialist

    Addison Group 4.6company rating

    Account specialist job in Wilmington, DE

    Addison Group is partnering with one of our clients to identify a motivated and detail-oriented Customer Service Representative. This role is heavily phone-based and supports scheduling, billing, and customer account follow-up. The ideal candidate is comfortable handling a high call volume, working across teams, and managing payment-related conversations with customers. Key Responsibilities: Conduct a high volume of outbound phone calls daily to confirm new service installations, schedule service appointments, and renew customer memberships Utilize internal CRM and scheduling software, along with Microsoft Excel, to manage customer records and job details Coordinate communication between multiple internal departments to ensure accurate and timely job execution Review outstanding invoices and clearly explain billing details and balances to customers Process customer payments over the phone using check or credit card methods Prepare and distribute formal payment reminder or demand notices for accounts with no response Qualifications: Previous experience in a call center, customer service, or administrative role preferred Comfortable handling frequent outbound calls and payment-related discussions Strong computer skills, including experience with CRM systems and Excel Excellent communication, organization, and follow-up skills
    $25k-32k yearly est. 2d ago
  • Collection Specialist [80943]

    Onward Search 4.0company rating

    Account specialist job in New Castle, DE

    A leading industry company is hiring a Collection Specialist to join their team. Our client, a dynamic organization, is seeking a detail-oriented professional to support their collections operations. This role offers a hybrid working arrangement within the region in New Castle Delaware. The application deadline for this role is Jan 31, 2026. Collection Specialist Responsibilities: Manage a portfolio of delinquent accounts by initiating contact and discussing payment options. Negotiate payment arrangements and document all interactions accurately in accordance with client standards and regulations. Provide excellent customer service by addressing debtor inquiries and concerns professionally. Utilize skip tracing techniques to locate debtors with outdated or unreachable contact information. Maintain organized records of collection activities and communication history. Collection Specialist Qualifications: Strong negotiation and persuasion skills, with the ability to communicate effectively and professionally. Excellent verbal and written communication skills, including active listening and empathy. Ability to handle challenging conversations while remaining composed and respectful. High attention to detail, with strong organizational and time management abilities. Reliable with flexible availability for work during days, evenings, and weekends as needed. Perks and Benefits: Medical, Dental, and Vision Insurance. Life Insurance. 401(k) Program. Commuter Benefit. eLearning and Ongoing Training. Education Reimbursement. Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks. If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.
    $26k-35k yearly est. 5d ago
  • Accounts Receivable Clerk

    Alsco 4.5company rating

    Account specialist job in New Castle, DE

    Classification: Non-Exempt The Accounts Receivable Clerk is responsible to the Office Manager for the collection and maintenance of all charge accounts by company policy. With excellent communication skills, will be able to resolve A/R issues appropriately and effectively. About Us: We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It's our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them. Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We're seeking driven professionals with an ambition to grow within our company. We'd love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development. Join our team and build your career with Alsco Uniforms! Our full-time employees enjoy: 401K Plan with Company Match Medical, Dental, Vision, FSA/HSA Life Insurance, Disability Insurance Vacation, Sick Time, Holidays Choice of Global Cash Card or Direct Deposit Career Advancement Learning & Development Opportunities Inclusive and Diverse Team Environment Benefits may vary for positions covered by a collective bargaining agreement. Essential Functions: Process customer payments according to company policy. Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices, and partial payments. Provide regular communication to management regarding the status of account collections. Organize a recovery system and initiate collection efforts. Complete monthly and quarterly closing statement processes and create reports. Communicate with customers via phone, e-mail, mail, or in-person to make payment arrangements on delinquent accounts. Perform reference checks of all credit applications and report findings to management. Investigate and resolve customer inquiries on time. Submit accounts to management for bad debt write-offs. Fax or e-mail invoices to customers for payment. Perform other tasks as required. Additional Functions: May perform some of the other general office functions. Qualifications: Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts. Excellent written and verbal communication skills in English, especially in telephone skills. Proven excellent interpersonal skills and ability to work successfully in a team environment. Great organizational and multi-tasking skills; detail oriented. Show successful experience in the ability to enthusiastically press into action collection efforts. Demonstrate a good understanding of general business operating procedures and be proficient in data entry. Typical Physical Activity: Physical Demands/Requirements consist of standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs. Typical Environmental Conditions: Vehicles on public roads, inside general offices, customer locations, and areas of a typical industrial laundry facility, Service Center, or depot. Travel Requirements: None Education: Some business experience. For a general description of benefits that are being offered for this position, please visit alsco.com/benefits. Alsco Uniforms is an Equal Employment Opportunity Employer. Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law. Revised: 04/08/2024 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $36k-45k yearly est. 3d ago
  • Composites Forming and Thermal Process Specialist

    GE Aerospace 4.8company rating

    Account specialist job in Newark, DE

    Are you passionate about cutting-edge manufacturing and eager to make an impact in the aerospace industry? We are seeking a Composites Forming and Thermal Process Specialist to join our team and play a pivotal role in producing high-quality, compliant, and innovative products that define the future of flight. In this dynamic role, you will combine your expertise in composites forming, thermal processing, and process improvement to ensure operational excellence while contributing to the development of new processes and solutions. **Job Description** At GE Aerospace, we believe the world works better when it flies. As a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft, we are at the forefront of advancing aviation technologies for today and tomorrow. Joining GE Aerospace means bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team that values your ideas and listens to your voice. You will be part of our ongoing LEAN transformation, working smarter, not harder, and contributing to work that truly matters. Here, you will elevate your future, share in our pride and purpose, and make a real impact on the lives of millions around the globe. If you believe in the power of flight and want to be part of a spirited and collaborative team, come aboard and help us lead the way. **As a Composites Forming and Thermal Process Specialist, you will:** _Lead Composites Forming Operations:_ + Apply your expertise in composites forming to perform membrane-forming, hand forming, composite layup, curing, and fabrication processes. + Utilize hand tools, composite molds, and other specialized equipment to fabricate high-quality parts. + Conduct in-process quality inspections to ensure compliance with aerospace standards and specifications. _Master Thermal Processing:_ + Operate and troubleshoot thermal equipment, including autoclaves, vacuum furnaces, and ovens, to support production efforts. + Set up and manage tools and fixtures for thermal processes, ensuring optimal performance and precision. + Use HMI screens and PLC controllers to monitor and control equipment operations. + Perform grit blasting, tool cleaning, and other preparatory tasks to maintain equipment and ensure product quality. _Drive Process Excellence:_ + Collaborate with engineering teams to develop, improve, and implement manufacturing process documents (MPDs), standard operating procedures (SOPs), and operational procedures (OPs). + Identify and recommend process improvements to enhance efficiency, quality, and compliance. + Understand how individual tasks contribute to the overall production process, ensuring compliant and conforming products. + Use data to identify process issues, suggest corrections, and ensure process measurements align with hardware requirements. + Support Environmental, Health, and Safety (EHS): + Demonstrate a strong understanding of waste management, including proper disposal and handling of materials, reading hazard labels, and maintaining area control systems. + Complete disposal paperwork, monitor Points of Generation (POG), and collaborate with EHS teams to maintain optimal environmental compliance. + Lead efforts to identify alternate solutions and contribute to changes that enhance safety and environmental performance. _Ensure Equipment Reliability:_ + Perform preventive maintenance (PM) and calibrations to ensure equipment readiness and reliability. + Accurately complete TPM data and OEE availability data, and suggest responses to trending data for process optimization. + Facilitate qualification and calibration activities and lead root cause analysis to implement effective corrective actions. **What We're Looking For** We're seeking a motivated professional with the following qualifications: + _Required:_ Associate degree or High School Diploma/GED from an accredited institution. + _Preferred:_ Minimum of 3 years of experience in a relevant laboratory or manufacturing environment. + _Technical Expertise:_ Hands-on experience with composites forming thermal equipment operation, chemical mixing, and material characterization. + _Attention to Detail:_ Ability to perform precise measurements, document data accurately, and ensure compliance with procedures and standards. + _Problem-Solving Skills_ : Proven ability to troubleshoot equipment, identify process issues, and recommend effective solutions. + _Collaboration:_ Strong communication skills and experience working with engineers and specialists to develop and improve processes. + _EHS Knowledge:_ Familiarity with waste management, hazard labels, and environmental compliance practices. + _Adaptability:_ Willingness to learn new skills, technologies, and processes to support continuous improvement. Why Join Us? At GE Aerospace, we are redefining flight for today, tomorrow, and the future. As a Composites Forming and Thermal Process Specialist, you'll be part of a team that values innovation, collaboration, and operational excellence. You'll have the opportunity to work with cutting-edge technologies, contribute to groundbreaking advancements in aerospace manufacturing, and grow your career in a dynamic and supportive environment. _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** Yes GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $64k-87k yearly est. 60d+ ago
  • Client Success Renewals Specialist

    Norstella

    Account specialist job in Dover, DE

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $70k-90k yearly 31d ago
  • Senior Specialist, Accounts Payable

    Qps Holdings, LLC 4.5company rating

    Account specialist job in Newark, DE

    Do you want to be part of an organization that is making a difference in the lives of millions of people worldwide? If so, we want to hear from you! The AP senior specialist is the main contact point for Accounts Payable and Purchase Orders. While continuing to coordinate the day-to-day, they will take the initiative to improve departmental service levels and various AP finance related metrics. The candidate for AP will mentor and guide staff and peers. The incumbent may use initiative and judgement to recommend projects, set/adjust priorities and processes, and should present possible solutions to supervisor when confronted with unfamiliar situations.
    $61k-83k yearly est. Auto-Apply 10d ago
  • A&P Mechanic Lead

    Pats Aircraft LLC 4.0company rating

    Account specialist job in Georgetown, DE

    Join the High-Flying Team at ALOFT AeroArchitects! Ready to elevate your career? At ALOFT AeroArchitects, we seek talented professionals in airplane maintenance, modification, and completion. We craft exceptional client experiences by pushing the boundaries of luxury, performance, and safety. Join our crew! If you're looking for a career where you can make a real impact and work on cutting-edge and luxury aircraft, look no further. Join us at ALOFT AeroArchitects and let's take aviation to new heights! SUMMARY Responsible for the completion of daily aircraft related tasks including heavy repair, maintenance, servicing, and movement, while ensuring the safety, training and production of team members, with minimal supervision. ESSENTIAL DUTIES AND RESPONSIBILITIES Lead and coordinate aircraft related activities including heavy repair, maintenance, servicing and movement while participating as a working member of the crew. Perform all operations to assigned aircraft without supervision; such as APU Operations, Maintenance Checks, Power Plant Run-ups, Towing Operations, and Aux Fuel Testing. Accomplish and oversee complex aircraft tasks such as troubleshooting, removal, installation and rigging and testing of flight controls, landing gears, etc. Train employees in work methods and procedures, strictly in accordance with engineering drawings, manufacturer's specifications, Company Process Standards and Airplane Maintenance Manuals. Read, interpret and follow Service Bulletins, Airworthiness Directives and drawings for modifications. Inspect subordinates' work to maintain compliance with standards and quality of workmanship. Document all aircraft related actions in accordance with the Repair Station Manual, Quality System Manual and appropriate regulatory guidance. Ensure all paperwork requirements are kept current with job progress. Interface with opposite shift regarding daily requirements; produce complete and accurate shift turnover logs. Report any unserviceable tooling, machinery, or equipment required for efficient production. Prepare and submit all required documentation to Quality Control following completion of project. Inspect for, and report all non-airworthy aircraft, components or articles. Interact with Program Management and other departments to achieve production goals including timeliness and budget constraints while maximizing efforts to meet customer requirements. Plan for and requisition parts and materials including long-lead time items. Promptly report any problems associated with carrying out work assignments including non-availability of parts, materials, improper workflow, drawing discrepancies, etc. Maintain and record accurate time accounting records in CIMA; verify subordinates' reporting. Maintain a safe and clean working environment in accordance with company standards. Complete initial / recurrent training requirements in a timely manner. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES Provide motivation, training and general guidance for assigned staff. Prioritize and assign tasks; examine work for exactness, completeness, and conformance. Assist in carrying out administrative duties such as production timekeeping, incident / accident reports, and other documentation / reporting in a timely manner. ADDITIONAL RESPONSIBILITIES The individual employed in this position is expected to dress appropriately (determined by area in which their work is performed), report to work on time, have excellent work habits, and have a cooperative and positive attitude in the work setting; exhibits respect and professionalism when interacting with customers, and all employees; must adhere to company policies, procedures and safety standards. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. High School Education or equivalent reading, writing, and math abilities. 5+ years heavy check experience or combination of training / education and experience. 2+ years BBJ, 737-7/8/900 preferred. Previous lead experience preferred. Proficient in the use of basic hand tools and equipment. Effective computer skills; Microsoft Office software and other company and discipline specific software applications. Effective written and verbal communication skills. Effective analytical and problem-solving skills. Must be detail oriented with the ability to multi-task. Ability and willingness to work extended hours, when needed. LANGUAGE SKILLS Read, write, and understand the English language. Read, analyze, and interpret complex regulatory documents, technical documents, engineering drawings, regulations, procedures and manuals. CERTIFICATES, LICENSES, REGISTRATIONS Must be properly certificated per FAR Part 65; Airframe & Powerplant licenses required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Standard safety precautions are required in all areas where hazardous conditions exist. TRAVEL Occasional travel may be required; the employee filling this position must be willing to travel on short notice and possibly for extended periods. WORK ENVIRONMENT The following work environment and characteristics described are representative of those an employee encounters while performing the essential functions of this job. Standard office environments. Exposure to noise, smells, dust and fumes typically associated in an aviation environment. Close proximity to several industrial hazards including electrical, mechanical and chemical. SAFETY STATEMENT All employees have a responsibility to cooperate in promoting and maintaining a safe and healthy work environment, to take reasonable care of their own health and safety and to encourage the health and safety of all other team members. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive description of all work requirements and responsibilities. The job description does not constitute an employment contract and is subject to change as needed.
    $61k-82k yearly est. Auto-Apply 5d ago
  • A&P Mechanic Lead

    Aloft Aeroarchitects

    Account specialist job in Georgetown, DE

    Join the High-Flying Team at ALOFT AeroArchitects! Ready to elevate your career? At ALOFT AeroArchitects, we seek talented professionals in airplane maintenance, modification, and completion. We craft exceptional client experiences by pushing the boundaries of luxury, performance, and safety. Join our crew! If you're looking for a career where you can make a real impact and work on cutting-edge and luxury aircraft, look no further. Join us at ALOFT AeroArchitects and let's take aviation to new heights! SUMMARY Responsible for the completion of daily aircraft related tasks including heavy repair, maintenance, servicing, and movement, while ensuring the safety, training and production of team members, with minimal supervision. ESSENTIAL DUTIES AND RESPONSIBILITIES Lead and coordinate aircraft related activities including heavy repair, maintenance, servicing and movement while participating as a working member of the crew. Perform all operations to assigned aircraft without supervision; such as APU Operations, Maintenance Checks, Power Plant Run-ups, Towing Operations, and Aux Fuel Testing. Accomplish and oversee complex aircraft tasks such as troubleshooting, removal, installation and rigging and testing of flight controls, landing gears, etc. Train employees in work methods and procedures, strictly in accordance with engineering drawings, manufacturer's specifications, Company Process Standards and Airplane Maintenance Manuals. Read, interpret and follow Service Bulletins, Airworthiness Directives and drawings for modifications. Inspect subordinates' work to maintain compliance with standards and quality of workmanship. Document all aircraft related actions in accordance with the Repair Station Manual, Quality System Manual and appropriate regulatory guidance. Ensure all paperwork requirements are kept current with job progress. Interface with opposite shift regarding daily requirements; produce complete and accurate shift turnover logs. Report any unserviceable tooling, machinery, or equipment required for efficient production. Prepare and submit all required documentation to Quality Control following completion of project. Inspect for, and report all non-airworthy aircraft, components or articles. Interact with Program Management and other departments to achieve production goals including timeliness and budget constraints while maximizing efforts to meet customer requirements. Plan for and requisition parts and materials including long-lead time items. Promptly report any problems associated with carrying out work assignments including non-availability of parts, materials, improper workflow, drawing discrepancies, etc. Maintain and record accurate time accounting records in CIMA; verify subordinates' reporting. Maintain a safe and clean working environment in accordance with company standards. Complete initial / recurrent training requirements in a timely manner. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES Provide motivation, training and general guidance for assigned staff. Prioritize and assign tasks; examine work for exactness, completeness, and conformance. Assist in carrying out administrative duties such as production timekeeping, incident / accident reports, and other documentation / reporting in a timely manner. ADDITIONAL RESPONSIBILITIES The individual employed in this position is expected to dress appropriately (determined by area in which their work is performed), report to work on time, have excellent work habits, and have a cooperative and positive attitude in the work setting; exhibits respect and professionalism when interacting with customers, and all employees; must adhere to company policies, procedures and safety standards. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. High School Education or equivalent reading, writing, and math abilities. 5+ years heavy check experience or combination of training / education and experience. 2+ years BBJ, 737-7/8/900 preferred. Previous lead experience preferred. Proficient in the use of basic hand tools and equipment. Effective computer skills; Microsoft Office software and other company and discipline specific software applications. Effective written and verbal communication skills. Effective analytical and problem-solving skills. Must be detail oriented with the ability to multi-task. Ability and willingness to work extended hours, when needed. LANGUAGE SKILLS Read, write, and understand the English language. Read, analyze, and interpret complex regulatory documents, technical documents, engineering drawings, regulations, procedures and manuals. CERTIFICATES, LICENSES, REGISTRATIONS Must be properly certificated per FAR Part 65; Airframe & Powerplant licenses required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Standard safety precautions are required in all areas where hazardous conditions exist. TRAVEL Occasional travel may be required; the employee filling this position must be willing to travel on short notice and possibly for extended periods. WORK ENVIRONMENT The following work environment and characteristics described are representative of those an employee encounters while performing the essential functions of this job. Standard office environments. Exposure to noise, smells, dust and fumes typically associated in an aviation environment. Close proximity to several industrial hazards including electrical, mechanical and chemical. SAFETY STATEMENT All employees have a responsibility to cooperate in promoting and maintaining a safe and healthy work environment, to take reasonable care of their own health and safety and to encourage the health and safety of all other team members. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive description of all work requirements and responsibilities. The job description does not constitute an employment contract and is subject to change as needed.
    $60k-84k yearly est. 7d ago
  • Collections Specialist

    Collabera 4.5company rating

    Account specialist job in Newark, DE

    Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Collections Representatives The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or auto-dialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections. Qualifications Required Skills: 1. Excellent communication skills 2. Customer Service focus 3. Ability to understand and discuss personal and financial difficulties 4. Ability to recommend and negotiate payment arrangements 5. Demonstrated ability to work in a fast paced environment 6. Strong computer skills Desired Skills: 1. Previous collections experience 2. Previous customer service experience 3. Strong negotiation skills Additional Information Czaria Abaloyan ************
    $34k-54k yearly est. 60d+ ago
  • Billing Specialist

    Brandywine Urology Consultants

    Account specialist job in New Castle, DE

    ESSENTIAL DUTIES & RESPONSIBILITIES: Input all charges related to the assigned physician's professional services into the practice management system including office and hospital charges in accordance with practice protocol with an emphasis on accuracy to ensure timely reimbursement and maximum patient satisfaction. All charge batches should balance in both number of procedures and total dollar prior to posting. Post all payments, by line-item, received for physician's professional services into the practice management system including co-payments, insurance payments, and patient payments in accordance with practice protocol with an emphasis on accuracy to ensure maximum patient satisfaction and profitability. All payment batches must be balanced in both their dollar value of payments and adjustments prior to posting. Post all credit and debit adjustments to patient accounts with strict adherence to the guidelines in the Procedure Manual. File all charge, payment and adjustment batches in the appropriate format by batch date for quick reference. Review the physician's coding at charge entry to ensure compliance with Medicare guidelines and to ensure accurate and timely reimbursement. Provide customer service both on the telephone and in the office for all patients and authorized representatives regarding patient accounts in accordance with practice protocol. Patient calls regarding accounts receivable should be returned within 2 business days to ensure maximum patient satisfaction. Verify all demographic and insurance information in patient registration of the practice management system at the time of charge entry to ensure accuracy, provide feedback to other front office staff members and to ensure timely reimbursement. Follow-up on all outstanding insurance claims at 30,45,60 days from the date of service in accordance with practice protocol with an emphasis on maximizing patient satisfaction and practice profitability. Follow-up on all outstanding patient account balances at 35,60,90,120 days from the date of service in accordance with practice protocol with an emphasis on maximizing patient satisfaction and practice profitability using the A/R aged reports. Provide information pertaining to billing, coding, managed care networks, insurance carriers and reimbursement to physicians and managers. Follow-up on all returned claims, correspondence, denials, account reconciliations and rebills within five working days of receipt to achieve maximum reimbursement in a timely manner with an emphasis on patient satisfaction. Submit primary and secondary insurance claims electronically each day and on HCFA semi-weekly to ensure timely reimbursement. Attendance at relevant seminars to remain abreast of current issues regarding obstetric and/or gynecology accounts receivable, Medicare Compliance and HIPAA. Recommend accounts for outside collection when internal collection efforts fail in accordance with practice protocol. Process refunds to insurance companies and patients in accordance with practice protocol. Reconcile the incoming lockbox deposits in accordance with practice protocol as required to ensure timely payment posting. Monitor reimbursement from managed care networks and insurance carriers to ensure reimbursement consistent with contract rates. Proficiency with all facets of the medical practice management system including patient registration, charge entry, insurance processing, advanced collections, reports and ledger inquiry. Maintain information regarding coding, insurance carriers, managed care networks and credentialing in an organized easy to reference format. Maintain an organized, efficient and professional work environment. Adhere to all practice policies related to OSHA, HIPAA and Medicare Compliance. Other duties as assigned. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Medical collection: 2 years (Preferred) Medical billing: 2 years (Required) Work Location: In person
    $39k-53k yearly est. 60d+ ago
  • Medical Billing Specialist (Outpatient Therapy)

    Mental Edge Counseling

    Account specialist job in Dover, DE

    Full-time Description About Us: We are a mission-driven outpatient mental health practice with offices in Delaware and North Carolina dedicated to delivering exceptional care to our clients. To support our operations, we are seeking a Medical Billing Specialist. Are you: A motivated & driven professional with minimal experience in medical billing? Eager to contribute to the growth of a thriving practice while advancing your own professional development? Looking for a workplace that values you as an individual and not just a number? Seeking a work/life balance with 136+ hours of PTO with competitive pay? Key Responsibilities: Claims Management: Review and resolve claims on the issue log daily, addressing rejections, denials, and incomplete claims. Resubmit corrected claims within a defined timeframe (24-48 hours). Claims Issue Resolution: Address rejections, denials, and incomplete claims by contacting payers and resubmitting corrected claims promptly. Aging Report Management: Monitor and follow up on aging claims, prioritizing accounts over 30 days weekly and escalating high-balance claims. Insurance Communication: Communicate with payers to resolve claim issues, clarify denial reasons, and obtain claim status updates. Payment Reconciliation: Match payments to claims, ensuring accurate posting in the billing system. Resolve discrepancies or partial payments promptly. Reporting: Generate weekly reports summarizing claim resolutions, aging accounts progress, and any recurring payer issues. Patient Account Management: Prepare and distribute patient statements monthly. Address patient billing questions and disputes professionally and efficiently. Team Collaboration: Work closely with other billing staff to ensure seamless workflows and cross-functional coverage when needed. Benefits: At Mental Edge Counseling, LLC, we pride ourselves on creating a supportive and rewarding atmosphere for our team. As a Medical Billing Specialist with us, you will enjoy: Competitive Compensation with consistent opportunity for continued growth Comprehensive Benefits: Access to health, vision, and dental insurance. Ample PTO: Start with 136+ hours of paid time off that increases with longevity, plus 2 additional ‘Mental Health' PTO days. Retirement Benefits: Newly added retirement benefits for those who will be with the team for the long haul. Professional Development: Receive paid training and certifications to enhance your skills. Strong Support System: Benefit from our extensive administrative support team. Collaborative Work Environment: Be part of a dynamic team that values collaboration and teamwork. #ZR Requirements Qualifications: Minimum of 2-3 years of medical billing experience, ideally in behavioral health or outpatient services, with a focus on accounts receivable and patient account management. Medical Coding Experience preferred, but not required. Proficiency in medical billing software and electronic health records (EHR) systems. Strong understanding of CPT/ICD-10 codes, insurance processes, and claims lifecycle. Exceptional organizational skills and the ability to prioritize tasks in a fast-paced environment. Proficiency in the Microsoft Suite (Excel, Word, Powerpoint, etc) Salary Description $18-$25 / hour
    $18-25 hourly 43d ago
  • Accounts Receivable Specialist, Customer Service Operations

    Cardinal Health 4.4company rating

    Account specialist job in Dover, DE

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/10/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-28.8 hourly 8d ago
  • Accounts Receivable Analyst

    Reading Area Community College 3.4company rating

    Account specialist job in Wilmington, DE

    Back to Career Opportunities Application Instructions Send a cover letter, resume and three (3) professional references from past supervisors, to **************** Please indicate the job code ACCTSRA-1225 in the subject line of your email. After sending in your documents, please fill out the online Job Applicant Identifier form. RACC is an equal opportunity employer. In compliance with government regulations we are required to record numbers of job applicants by sex and ethnic category. We ask that you indicate your race or national origin and sex, but you are not required to provide this information. This information will not be kept with your application and will be used only in accordance with state and federal regulations. Background Check If you are chosen for this position, a background check will be required. Full details regarding the background check are available here. Job Details Title: Accounts Receivable Analyst Announce date: 12/15/2025 Apply by date: 01/02/2026 Application status: Reviewing Applications Position type: Full-time Salary: $37,000 per year Working Hours: Working hours for this position consist of a 7.5 hour period (between the hours of 7:30am and 7:30pm) exclusive of a ½ or 1 hour lunch. These hours to be agreed upon between the supervisor and employee at the onset of employment. Position normally requires working Monday through Friday but may require working occasional weekend hours based on the needs of the department. Will require working one evening per week. In addition to the above, this position may require additional evening and/or weekend work with the employee having the option of working this time in addition to, or in lieu of regular hours. Summary: The Accounts Receivable Analyst reports to the WED/CE Records Manager and is responsible for all accounts receivable records, including various tasks that have to do with invoicing, research, collections and adjusting vendor and occasionally student accounts as appropriate. This position works closely with third party vendors, the Financial Aid Office, and the Foundation for the College. Essential Duties and Responsibilities: * Maintain all accounts receivable records, including, but not limited to: * Review accounts with credit balances to determine accuracy of refunds. * Prepare and send out invoices and credit memos on behalf of all areas of the College, and adjust student accounts, when relevant. * Work closely with the Financial Aid Office to apply awards, make adjustments to awards and process refund checks to students. * Work closely with the Foundation for Reading Area Community College and other third parties to apply and monitor scholarships and funded payments, and maintain related student records. * Bill and maintain sponsorship student billings. * Research account discrepancies. * Prepare all related entries to be posted to the accounts, as necessary. * Undertake periodic assignments, such as analysis and adjustment of drop/add activity each term. * Prepare and analyze statements and aging reports. Identify and research delinquent accounts. * Assist with the registration of Community Education sponsored students during peak periods. * Provide routine direction of part-time (15 hpw) and student work/study program clerical workers assigned to the Accounts Receivable department. * In the absence of the Cashier, and at peak periods, receive payments over the counter. Preparation and verification of daily deposit may be required in the absence of the Cashier. * Provide office coverage as required. * Perform office functions necessary for the performance of the responsibilities of the job, such as copying, record keeping, interaction with students and vendors, etc. * Insure all security procedures (including safe locking procedures) are consistently applied in accordance with institutional standards and practices. * Perform other job-related duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications: Required: Education and experience (either a or b is required) a. High school diploma or equivalent with one or two years' work experience in collections/accounts receivable or the Cashier area at RACC required OR b. an Associates Degree in Accounting or Business w/financial accounting courses required. * Knowledge of computerized accounting systems. * Experience with spreadsheet and work processing software. * Demonstrated analytical and problem solving abilities. Preferred: * Community College Experience * Bi-lingual English/Spanish Other Requirements: Excellent communication skills and the ability to establish and maintain rapport with staff, students, and vendors. Supervisory Responsibilities: This job has no supervisory responsibilities. Communication Skills: Bilingual English/Spanish preferred. Ability to read and interpret general publications. Ability to write business correspondence. Ability to effectively present information and respond to questions from customers, staff and students. Mathematical Skills: Ability to perform basic mathematical computations including addition, subtraction, multiplication and division. Ability to calculate, count and change currency. Ability to calculate figures such as discounts and percentages. Reasoning Ability: Ability to follow written and oral instructions. Computer Skills: To perform this job successfully, an individual should have knowledge of Internet software, spread sheet software; data based programming and word processing software. Must be able to learn how to use College's Administrative software system. Certificates, Licenses, Registrations: None Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. FOR ANNUAL SECURITY AND CRIME STATISTICS REPORTS: *************************************
    $37k yearly Easy Apply 39d ago
  • Collections Specialist #ESF5707

    Experthiring 3.8company rating

    Account specialist job in New Castle, DE

    What's in it for you?! Tremendous career advancement opportunities! Fitness Centers/Gym Subsidies and fitness trackers! Health and wellness programs! 401k company match! Employee stock purchase plan! Basic life insurance! Very generous PTO plus 14 paid holidays! PTO for volunteer work you are passionate about! Comprehensive benefits package with dental and vision! Pet Insurance! Flexible spending accounts! New Parents get 12 weeks of 100% PTO, for birth or adoption! Tuition reimbursement! If that's you, let's talk! Job Type : Full TimeLocation : Indianapolis, IndianaPay : Great Pay + Benefits!Job Description What you will be doing: Manage a portfolio of assigned delinquent accounts. Initiate contact with debtors through phone calls, emails, and written correspondence to discuss outstanding debts, payment options, and negotiate payment arrangements. Document all collection activities, including communication records, payment arrangements, and any relevant information obtained during discussions with debtors within client standards and Federal regulations. Provide exceptional customer service to debtors, responding to inquiries, providing accurate information, and addressing concerns. Utilize skip tracing techniques and tools to locate debtors who have changed contact information or are difficult to reach. Experience you will need: Strong negotiation and persuasion skills, with the ability to effectively communicate with debtors in a respectful and professional manner. Effective verbal and written communication skills, including active listening skills and the ability to empathize with debtors. Ability to handle difficult conversations and resolve conflicts while maintaining composure and professionalism. Detail-oriented with excellent organizational and time management skills. Reliable, with the ability to work flexible day, evening, and weekend hours as required. Basic computing skills. Must be able to obtain required license for collecting upon placement. High school diploma or equivalent; some college coursework in business or related fields is preferred. 0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment. Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite. Familiarity with debt collection laws, regulations, and compliance requirements. Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days #INDEH123
    $27k-37k yearly est. 18d ago
  • Collection Specialist

    Ready 4 Work

    Account specialist job in Dover, DE

    Basic Function: The collections specialist position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of collection methods and the use of outside collection services. Key Responsibilities: · Collection calls and/or correspondence in a fast-paced goal-oriented collections department · Responsible for monitoring and maintaining assigned accounts · Accountable for reducing delinquency for assigned accounts · Provide customer service regarding collection issues · Process customer refunds and review account adjustments, including resolving client discrepancies and short payments · Enlist the efforts of sales and senior management when necessary to accelerate the collection process · Perform other assigned tasks and duties necessary to support the Accounts Receivable Department Essential Functions: · Monthly reporting to direct supervisor · High volume communication (verbal/written) to assigned delinquent customers · Reconcile customer disputes as they pertain to payment of outstanding balances that are due · Provide excellent & considerate customer service · Work independently, manage multiple priorities and work well under pressure · Participate in team planning meetings · Meet defined department goals and activity metrics Required Skills: · 3-5 years high volume corporate collections experience · Strong Microsoft Office Knowledge (Excel, Word) · Strong Verbal and Writing skills · Knowledge of Billing and Collections procedures · Accounts Receivable knowledge/experience a plus · Strong attention to detail, goal oriented · Experience with Great Plains a plus · Commitment to excellent customer service Job Type: Full-time Salary: $35,000.00 - $40,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Physical setting: Call center Schedule: 8 hour shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Microsoft Excel: 1 year (Preferred) Customer service: 1 year (Preferred)
    $35k-40k yearly 60d+ ago
  • Senior Specialist, Accounts Payable

    QPS Holdings 4.5company rating

    Account specialist job in Newark, DE

    Do you want to be part of an organization that is making a difference in the lives of millions of people worldwide? If so, we want to hear from you! The AP senior specialist is the main contact point for Accounts Payable and Purchase Orders. While continuing to coordinate the day-to-day, they will take the initiative to improve departmental service levels and various AP finance related metrics. The candidate for AP will mentor and guide staff and peers. The incumbent may use initiative and judgement to recommend projects, set/adjust priorities and processes, and should present possible solutions to supervisor when confronted with unfamiliar situations. QPS' Story: Since its inception, QPS has been assisting pharmaceutical, biotechnology and medical device companies with their drug development efforts by providing a full range of Neuropharmacology, DMPK, Toxicology, Bioanalysis, Translational Medicine, Early Phase Clinical and Phase II - IV Clinical Research services. To meet the needs of our clients, we strive to employ talented, caring and committed individuals who will work collaboratively towards achieving our mission of improving human health and the quality of life. Team members enjoy challenging and rewarding work, and are encouraged achieve their best. Underpinning the operation is a culture that values diversity, innovation, accountability, team work and a friendly atmosphere where performance is recognized and rewarded. We provide unique company benefits, training, and advancement opportunities. Most importantly, we value each of our team members as employees and as individuals. If this sounds like your ideal work environment, then we would love to speak with you, so apply today! Please visit our website (************ for more information and to see all current openings. The Job * Leads AP month-end close process by preparing monthly liability accruals and miscellaneous schedules. * Creates and maintains vendor master records with correct approvals * Creates and issues purchase orders in the accounting system while fully complying with applicable the organization's established purchasing policies across all departments and vendor groups. * Enters vendor transactions (invoices and credit memos) into accounting system. Files supporting documentation in accordance with A/P procedures. * Matches invoices and purchase orders to receiving documents, i.e., packing slips, service reports, returned goods, etc. * Reviews invoices and expense reports for appropriate documentation, accuracy, and approval prior to payment. * Manages the AP inbox, and files transactions as appropriate. * Responds to vendor inquiries concerning payment status of invoices, reconciles vendor statements for discrepancies, and Vendors for resolution. * Participate in vendor meetings where appropriate (COGS vendors, office supplies, consignments...) * Processes pass through costs in communication with the A/R department. * Purchases kitchen & office supplies using sound cost containment strategies (i.e., bulk pricing, off-brand substitutes, etc.). * Tracks delivered packages, open and secure copy of appropriate backup documents (packing slips, etc.) and contact recipients. * Orders Federal Express supplies and create online waybills for outgoing shipments. * Process all outgoing mail, including adding correct postage. * Back up reception desk as needed, to include answering phones, admitting/receiving visitors/guests, sorting and distributing mail, etc. * Prepares other monthly reports, review cost trends, vendor pricing analysis reviews upon request. Work Location * This job will be 100% onsite Requirements * Combination of relevant education & experience that provides sufficient knowledge & skills to ensure incumbent's success in this role, such as: * University/College Degree in Accounting, Finance or Business Administration * Four (4) or more years of relevant experience processing high volume of complex invoices preferred Why You Should Apply * Great learning opportunities, especially for those new to the field. Our seasoned professionals are here to support and work with you to explore your learning potential and career goals. * Structured Career Ladders that provide excellent growth based on your personal aspirations. * Bonuses and merit increases are a part of the QPS total rewards approach and are linked to individual, team and company performance. * Solid Benefits package, including Company-matched 401(k), and Company-sponsored Group Life/AD&D and Short and Long-term Disability Insurance * Park-like setting in Newark, Delaware * Internal committees designed with the needs and enjoyment of QPS employees in mind. QPS, LLC is an Equal Employment Opportunity/Affirmative Action Employer. In accordance with federal, state, and local laws, we recruit, hire, promote and evaluate all personnel without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship status, physical disability, protected veteran status, or any other characteristic protected by law. Job applicants and present employees are evaluated solely on ability, experience, and the requirements of the job. In addition, QPS, LLC is a federal contractor and desires priority referrals of protected veterans.
    $61k-83k yearly est. 9d ago
  • A&P Mechanic Lead

    Pats Aircraft LLC 4.0company rating

    Account specialist job in Georgetown, DE

    Join the High-Flying Team at ALOFT AeroArchitects!
    $61k-82k yearly est. Auto-Apply 1d ago
  • Accounts Receivable Specialist, Customer Service Operations

    Cardinal Health 4.4company rating

    Account specialist job in Dover, DE

    ** **Hours: Monday - Friday, 8:00 AM - 4:30 PM EST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/16/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-28.8 hourly 37d ago
  • Collections Specialist

    J & J Staffing Resources 4.2company rating

    Account specialist job in Newark, DE

    Temp To Full-Time Our client in Newark, DE is seeking a Account Recovery Coordinator to join their team. This is a temp to hire position with a varying schedule of 8am to 5pm Monday-Friday, however, required to work two nights a week from 12pm to 9pm with rotating Saturdays 8AM-12PM. This position offers $16/hr. Essential Duties: Achieve department standards, goals, and work minimum accounts per hour as set by management through continuous efforts to contact clients and collect on debtor accounts while performing all phases of skip tracing work Follow up on all accounts/payment arrangements until paid, settled, cured from delinquency, or deemed uncollectible by management Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company Adhere to and abide by all regulations as set forth by the FDCPA Any other duties as assigned by General Manager or Section Manager Qualifications & Skills: Must be available to attend and complete entire training program Required to work 2 nights per week until 9pm Strong customer service, written, and oral communication skills required Ability to work well under pressure, independently, and meet deadlines Experience in agency or bank recovery, and knowledge of the FDCPA and credit bureau reports (preferred) 16.00
    $16 hourly 60d+ ago

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