Account specialist jobs in District of Columbia - 146 jobs
Strategic Accounting Policy & Advisory Lead
MacQuarie Bank Limited 4.4
Account specialist job in Washington, DC
A global financial services group in Washington is seeking a Senior Manager for Accounting Policy and Advisory. In this role, you will provide expert IFRS accounting advice, lead policy development, and engage with key stakeholders. The ideal candidate is a Chartered Accountant with strong technical skills and experience in complex transactions. This position offers hybrid working, requiring three days onsite.
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$97k-131k yearly est. 5d ago
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Senior Billing Specialist
Akin Gump 4.9
Account specialist job in Washington, DC
Schedule: 9:00 AM to 5:30 PM FLSA: Non-Exempt Position Type: Full-Time/Regular Akin Gump Strauss Hauer & Feld LLP is a leading international law firm with more than 900 lawyers in offices throughout the United States, Europe, Asia and the Middle East. We are currently seeking a Senior Billing Specialist in the Finance department, reporting to the Billing Manager and Billing Supervisor.
The role will reside in the Washington, DC office with hybrid work capabilities and will be responsible for preparing monthly pre-bills, maintaining billing filing system, monitoring the e-billing process, and ensuring that special billing arrangements are carried out. The Senior Billing Specialist is expected to perform all responsibilities with a commitment to providing superior service to the firm's clients, attorneys, advisors and staff, and maintaining an atmosphere of teamwork and continuous improvement.
Key responsibilities of this position include:
Prepare monthly prebills for distribution to attorneys, including for more complex/difficult client bills.
Communicate with attorneys and secretaries to address any billing questions or report requests.
Edit, prepare and finalize monthly prebills.
Monitor the e-billing process for those clients that are electronically billed to ensure that invoices are successfully submitted.
Verify daily new business memo and ensure correct input of information and special billing arrangements for assigned clients.
Maintain billing filing system on a monthly basis.
Qualifications (Experience, Knowledge, Skills & Abilities):
Minimum of two-year degree preferred, with specialization in accounting or finance preferred
3+ years law firm billing experience required
Strong proficiency in Microsoft Office applications, including Word and Outlook
Proficiency in Microsoft Excel
Excellent oral and written communication skills
Ability to read, comprehend and follow instructions
Ability to work independently and with a team
Strong service orientation and an ability to establish and maintain effective working relationships with peers, office and firm management, and outside business partners
Ability to use critique of work to improve performance
Identify issues and problems with assignments
Ability to manage multiple priorities and adjust to changing priorities in a professional manner
Strong organizational skills
Ability to prioritize multiple projects with specific deadlines; strong attention to detail
Ability to deal with stress around deadlines
Commitment to professional growth and development
The anticipated base salary range for this position in Washington, DC is $85,000 to $100,000. The actual salary offered will be based on several factors, including, but not limited to, relevant education, qualifications, years of relevant experience, certifications or other professional licenses held, job-related knowledge and skills, business needs, and the location from which the work will be performed. Additionally, salary or hourly wages may be only part of the total compensation package, which may also include a full range of health and other insurance benefits, financial and/or other benefits (including 401(k) eligibility), a discretionary bonus, and various paid time off benefits. Additional information about benefits and rewards can be found here .
Akin Gump Strauss Hauer & Feld LLP participates in E-Verify for purposes of verifying employment eligibility
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$85k-100k yearly 2d ago
Accounts Payable Clerk
Acams LLC 4.1
Account specialist job in Washington, DC
Who We Are: ACAMS is the largest international membership organization dedicated to providing opportunities for anti-financial crime (AFC) education, best practices, and peer-to-peer networking to AFC professionals globally. With over 115,000 members across 180 jurisdictions, ACAMS is committed to fighting and finding ways to help prevent financial crime through the provision of anti-money laundering/counter-terrorism financing and sanctions knowledge-sharing, thought leadership, risk-mitigation services, ESG initiatives, and platforms for public-private dialogue.
The association's CAMS certification is the gold-standard qualification for AFC professionals, while the CGSS certification is its premier specialist qualification for sanctions professionals. ACAMS has recently expanded its certification portfolio to include the Certified Anti-Fraud Specialist (CAFS), designed to equip professionals with the tools to detect, investigate, and prevent financial fraud.
Through its 60+ Chapters and a robust calendar of global conferences, symposiums, and training events, ACAMS brings together members of the AFC community from around the world to exchange ideas, strengthen networks, and drive meaningful change. Visit acams.org for more information.
Opportunity at a Glance
ACAMS is seeking a detail-oriented and organized Accounts Payable Clerk to join our team. In this role, you will be primarily accountable for processing invoices for our global payables and ensuring timely payments. You will work with department leads across the globe to facilitate invoice processing and approval workflows in Airbase, ACAMS payables platform. The ideal candidate must have strong communication skills, a good understanding of accounting principles and the ability to work in a fast-paced environment. The AP Clerk will report to the Supervisor, Payables. In addition, this person will handle other duties and administrative tasks as needed.
Responsibilities
Process vendor invoices accurately and in a timely manner.
Work with staff and vendors residing in different time zones.
Respond to internal and external inquiries related to accounts payable, including vendors, employee reimbursements and corporate cards.
Activate new users and inactivate user accounts upon termination.
Assist with month-end closing tasks related to AP.
Support annual 1099 reporting requirements.
Completes other duties and special projects as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position.
High school diploma or equivalent; associate's degree in accounting or finance is a plus.
1-3 years of experience in accounts payable or a similar role.
Experience with multi-currency and multi-subsidiaries is a must.
Good communication and interpersonal abilities.
Strong attention to detail and accuracy.
Highly organized individual with a strong work ethic.
Ability to collaborate remotely is a must.
Proficient in MS Office, especially Excel.
Experience with accounting software (Airbase, NetSuite) is a plus.
Experience with 1099 reporting is a plus.
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EEO
We are proud to be an EEO employer M/F/D/V. At ACAMS, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.
$44k-57k yearly est. 2d ago
Member Retention Specialist
The Ford Agency
Account specialist job in Washington, DC
The Ford Agency is currently seeking a Member Retention Specialist to join the team-oriented membership department of a higher education association. The successful candidate will build relationships with members, and analyze data to develop member retention and engagement strategies for the short and long term. This is a great opportunity for someone who has solid experience in membership engagement in the higher education space and is looking to take on a strategic role.
Responsibilities Include:
Build strong relationships with members both individual and institutional
Communicate regularly with members; informing them of benefits, daily activities, and answer their inquiries
Implement strategic retention and outreach
Develop and distribute member newsletter alongside leadership and communications teams
Create member recognition programs and other initiatives for member engagement
Analyze data and other metrics to improve member retention
Collaborate with leadership on annual reports, and board materials related to membership trends
Qualifications Include:
Bachelor's Degree
3+ years professional experience in membership engagement, customer relations, or similar field
Experience in higher education and associations required
Experience with Salesforce or other CRM required
Superb written and verbal communication skills
Excellent time-management
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.
To see more positions available through The Ford Agency, please check out our website at ********************
$34k-48k yearly est. 4d ago
Express Service Specialist
Aptask 4.4
Account specialist job in Washington, DC
About Client: Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies helping them streamline the administration of business operations. Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives.
Rate Range: $22-$23/Hr
Job Description:
Provide mail, distribution, copy, printing, hospitality, reception, file, or other services defined or outlined in EPIQ's service agreement with client
Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy Maintain a positive team-player mentality
Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc
Deliver on service commitments in a timely and accurate manner
Invest proper effort and QC approach to deliver highest quality work and service
Comply with EPIQ's standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook
Expected to uphold the Standards of Service and best practices developed by ***.
Responsibilities:
General:
"Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistance
Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requests
Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e. parcel deliveries, messenger services, etc.)
Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his/her shift
Answering telephone inquiries, loading/unloading parcels, delivering of parcels, copying, and faxing and guest requests
Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm
Specific duties as assigned:
Mail/Distribution Services
Sort, distribute and meter US mail with knowledge of current postal rates Ensure all projects have been properly produced and Quality Checked (QC'd) to EPIQ's standard
Ensure clients request and the delivery of faxes/parcels in a timely matter in accordance to EPIQ's standards
Copy Services
Immediate attention given to clients entering Copy/Mail Center in accordance with EPIQ's standard of operation
Accurately produce copy, print and scan projects in accordance to verbal and written instructions
Exhibit ability to take verbal instructions while taking notes to properly produce staff copy projects
Hospitality Services
Provide excellent client service as the coordinator of the clients' conference rooms, common areas and kitchens
Ensure clients requests for the set-up and use of meeting rooms are handed accurately and proactively
Place orders for food and beverages for use during meetings as assigned
Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use "Organize and distribute client kitchen supplies
Maintain inventory control and order supplies as needed
Perform cleaning, dusting and other incidental tasks as assigned
Floor Coordination
Provide excellent client service as the first line of contact with the client Responsible for the organization and upkeep of various satellite copy rooms throughout an assigned work area.
This includes the stocking of general supplies, delivery of paper, and basic daily maintenance of the copier(s) in that area
Responsible for the pick-up and delivery of all mail/parcels as well as all copy, print and scan projects that area assigned to the Copy Center
Reception
Work closely with the client's staff to ensure seamless day-to-day operations as the first line of contact with the client's visitors "Answer incoming telephone calls and direct call traffic to the proper person
Take accurate and complete messages for those employees who may be unavailable
Greet and announce visitors in a friendly and business-like manner
Maintain neatness and organization of reception desk and front closet areas with various administrative duties as outlined by the Site Manager
Qualifications:
High School Diploma or equivalent
Minimum of 1 year professional level work experience "Previous experience in a client service oriented field preferred "Willingness and ability to learn new skills.
Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at
Applicant Consent:
By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at .
Applicant Consent:
By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
$22-23 hourly 4d ago
Billing Specialist
Akumen, Inc.
Account specialist job in Washington, DC
Akumen, Inc. seeks a dynamic, self-motivated individual with experience, knowledge, and skills as a Billing Specialist. This is a fully funded position located in Washington DC. The Billing Specialist collaborates with internal and external clients to set up projects, invoice customers, collect receivables, analyze unbilled receivables, reconcile billing vs. revenue activity, and as required, provide ad-hoc support and analyses. The candidate will interact with project teams and customers regularly. The candidate must exercise judgment and possess strong problem-solving skills in performing his/her duties while complying with established policies and procedures.
Responsibilities
Process monthly telecommunication files within the NetPlus system.
Perform financial analysis of invoices to identify discrepancies, errors, and/or billing inaccuracies.
Assist with researching costs in the billing system, currently NetPlus and Apptio, for DT service centers to provide estimates for Interagency Agreements (IAAs).
Manage a group mailbox, respond to billing inquiries, and assign tasks to analysts that require in-depth research.
Monitor tasks and inquiries and report ones that haven't been resolved within an allotted time, as indicated in the standard operating procedures.
Participate in working groups and provide input for process improvements.
Draft and send out notifications from the office listserv, as needed.
Create PowerPoint presentations for Bi-Annual reviews, and schedule meetings.
Assist with Bi-Annual invoice and billing record reviews with customers.
Perform back-up duties for other team members, and other duties as assigned.
Develop and maintain internal standard operating procedure guides for additional vendors, processes, etc.
Qualifications
Experience with providing exceptional customer service.
Possess strong verbal and written communication skills and exceptional interpersonal skills.
Proficiency in creating engaging PowerPoint presentations and intermediate skills in Microsoft Excel.
Results-oriented, proactive, and self-motivated individual.
Preferred Qualifications
Specialized experience in telecom or information technology is highly desired.
Experience with NetPlus Telecommunications Expense Management System preferred, but not required.
Experience with ServiceNow preferred, but not required.
Clearance Requirements:
Must be able to obtain and maintain a Secret clearance
Akumen is a leading management and technology consulting firm that specializes in serving the federal government. We are an equal employment opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
$47k-64k yearly est. 2d ago
E-Billing Coordinator
Latham & Watkins LLP 4.9
Account specialist job in Washington, DC
About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role
The E-Billing Coordinator is an integral part of Latham's Billing team. This role will be responsible for the submission of electronic invoices to clients on a monthly basis, as well as preparing and submitting monthly e-invoices to corporate clients and ensuring all client and firm guidelines are followed during the submission process. This role will be located in either our Washington, D.C., New York, Houston, Chicago, San Francisco, or Boston office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities & Qualifications
Other key responsibilities include:
Acting as a liaison between billing attorneys, secretarial staff, and clients' staff regarding electronic billing, as directed
Populating, maintaining, and updating data for assigned clients in the 3E system and clients' external web applications; ensuring all relevant information is updated and correlated in the firm's 3E system
Coordinating resubmission of invoices with billing attorneys/secretaries, practice office accounting staff, and client representatives; ensuring corrective action is in place for future submissions
Reviewing clients' guidelines and other written communication; ensuring compatibility with the firm's billing policies and resolving any potential discrepancies before live rollout
Assisting E-Billing Supervisors with e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, and updating status reports/matter profiles in various subsystems
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
We'd love to hear from you if you:
Exhibit the ability to test and troubleshoot multiple e-software applications and identify potential problem areas
Demonstrate familiarity with LEDES formats and knowledge of ASCII and XML formats
Possess knowledge of basic accounting principles
And have:
A high school diploma or equivalent, preferably a bachelor's degree in accounting, finance, or a related field
Knowledge of 3E's E-Invoicing module, preferably
A minimum of one (1) year of experience with the 3E Billing system
A minimum of one (1) year of related experience involving billing processes and practices, preferably
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:
Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional development programs
Employee discounts
Affinity groups, networks, and coalitions for lawyers and staff
Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things.
Please click here to review your rights under U.S. employment laws.
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Pay Range USD $75,000.00 - USD $90,000.00 /Yr.
$75k-90k yearly Auto-Apply 60d+ ago
Client Specialist
Barry's 3.7
Account specialist job in Washington, DC
We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience *
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time *
Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations *
Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar *
Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule *
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply
$59k-104k yearly est. 60d+ ago
Client Success Renewals Specialist
Norstella
Account specialist job in Washington, DC
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 31d ago
Billing Specialist - Washington, D.C.
Sidley Austin 4.6
Account specialist job in Washington, DC
The Billing Specialist assists attorneys with the preparation of bills for clients, ensuring that the client bills are processed timely and in accordance with the client agreement. The Billing Specialist answers billing questions and researches billing related issues, prepares and distributes billing proformas, invoices, and billing related reports. The Billing Specialist acts as the billing adviser to attorneys and the legal secretaries, ensuring that all transactions are recorded according to accounting standards. The Billing Specialist regularly collaborates with other accounting departments, including ebilling, Accounts Receivable, Cash Applications, Cost Recovery, Pricing, Client Arrangements, Accounts Payable and Revenue Management, to help minimize any financial exposure to the Firm.
Duties and Responsibilities
Performs daily billing activities to support partners, attorneys, and clients.
Responsibilities include but are not limited to Proforma generation and edits, creating timecard summaries, updating matter and Timekeeper rates, and running client reports at the request of the partners and attorneys.
Ensure timeliness, accuracy, and acceptance of invoices on a monthly basis. Follow up with Billing partners and others in order to resolve client billing issues and ensure invoices are approved and billed.
Understands and ensures correct implementation of client Outside Counsel Guidelines and fee terms.
Ensures electronic invoices are processed accurately and efficiently. Timely resolves any rejections or reductions of electronic invoices.
Demonstrates professional and developed communication skills. Ability to deal professionally and courteously with partners, attorneys, legal secretaries, accounting staff, vendors and clients of the Firm while observing confidentiality of client and Firm matters.
Must be highly detail-oriented with the ability to handle multiple tasks in a fast-paced environment.
Other duties as assigned.
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
Target Salary Range $85,000 - $111,000 if located in Washington D.C. Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources).
Education and/or Experience:
Required:
Bachelor's degree or a minimum of two years of related experience
Proficiency in MS Word and Excel
Understanding of general accounting principles as they apply to Billings and A/R
Excellent math aptitude
Preferred:
Previous law firm experience
Implementation of, or exposure to various client billing agreements
Experience with electronic billing and electronic billing vendors
Experience with 3E and ebilling Hub
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
#LI-Hybrid
#LI-EC1
$85k-111k yearly Auto-Apply 8d ago
Customer Relations Specialist, BEST Assessments
Center for Applied Linguistics 4.1
Account specialist job in Washington, DC
***Please submit Resume and Cover Letter when applying***
The Center for Applied Linguistics is a nonprofit organization promoting access, equity and mutual understanding for linguistically and culturally diverse people around the world.
The mission of the Center for Applied Linguistics (CAL) is to promote language learning and cultural understanding by serving as a trusted source for research, resources, and policy analysis. Through its work, CAL seeks solutions to issues involving language and culture as they relate to access and equity in education and society around the globe.
CAL is located in Washington, D.C. For this position, the employee will need to spend at least two business days per week at the CAL office. This position is not open to candidates residing in New York, New Jersey, Pennsylvania, Texas, California, or the U.S. Territories.
The Customer Relations Specialist, BEST Assessments, position supports all operations related to the customer support, as well as business development of Adult English Language Assessments that are owned and sold by the Center for Applied Linguistics (CAL). These assessments, BEST Literacy and BEST Plus, are used by adult English as a Second Language (ESL) programs, community colleges, and/or other organizations providing English education services to immigrant populations. This position is responsible for the supervision of one part-time Customer Support Assistant and reports to the Senior Director of Language Assessment and Instructional Research (LAIR) unit. This position works collaboratively with other functional departments at CAL, including fulfillment, communications, and test development. The incoming candidate will need to spend at least two business days per week at the CAL office in Washington, DC.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide daily telephone and email support, including technical support, for BEST Plus and BEST Literacy test administrators and programs.
Collect, compile and analyze customer data.
Implement and manage customer support process for test users.
Log customer questions and needs, and compile FAQ sheets.
Create escalation schedule for all operations and customer issues and serve as the point of escalation and back up for customer support line.
Manage the sale and distribution process for CAL's adult English language assessments, including following up on outstanding payments.
Create, document, and implement processes and workflows to improve team efficiency.
Support registration and enrollment for the online workshops and training courses for users of BEST assessment products.
Coordinate across functional departments at CAL, including operations, finance, communications, and test development to ensure customer requests fulfillment.
With the support of the Senior Director of LAIR, develop a strategy for BEST Products sales growth.
With the support of the Senior Director of LAIR, develop and execute prospective client outreach.
Represent BEST products during meetings with current and prospective clients.
Promote BEST assessments at professional conferences.
Supervise and mentor one Customer Support Assistant.
Complete other assignments at the direction of the Senior Director of LAIR.
Qualifications
EDUCATION AND EXPERIENCE
Required
High School Diploma or equivalent
Some college experience
3+ years of relevant experience
Preferred
Bachelor's degree (BA / BS)
Experience providing customer service
Experience with or knowledge about adult ESL education in the U.S.
Experience with sales and marketing of educational products
Any equivalent combination of education and experience determined to be acceptable.
KNOWLEDGE, SKILLS AND ABILITIES
Excellent interpersonal, editing, oral and written communication skills in English.
Proficient in the use of Word, PowerPoint, and Excel.
Ability to work flexibly and cooperatively in a fast-paced team environment.
Acute attention to detail and ability to consistently meet deadlines.
Ability to work independently as well as part of a team.
Additional Information
COMPENSATION:
Starting at $59,500 annually based on years of experience and skills. This position is benefits eligible.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to effectively communicate. The employee may be required to sit or stand in a stationary position for more than 50% of the time. This position constantly operates a computer and other office productivity equipment. The employee may be required to move boxes of 30lbs. CAL adheres to ADA compliance and guidelines as a common practice.
ADDITIONAL INFORMATION
This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYMENT STATEMENT
The Center for Applied Linguistics (CAL) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, or genetics. In addition to federal law requirements, CAL complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CAL expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of CAL employees to perform their job duties may result in discipline up to and including discharge.
$59.5k yearly 60d+ ago
Billing Coordinator
Vinson and Elkins 4.9
Account specialist job in Washington, DC
Education\: High School diploma required; college degree preferred, including courses in Accounting and/or Finance.
Experience\: Two year's billing experience, preferably in a law firm or other large professional services organization.
Special Knowledge\: Aderant experience, or comparable accounting software; MS Office, including Word and Excel; 10-key calculator.
Technical Skills\: Competent on the keyboard. Proficient in using Microsoft Office Outlook and Word, with working knowledge of Excel
Attributes\: Resolve problems in a timely manner; Gather and analyze information skillfully. Provide excellent customer service and able to plan and prioritize work effectively. Detail-oriented with strong organizational skills, and the ability to adapt well to change.
Other Qualifications\: Able to maintain confidential information.
Overview
Responsible for coordinating all aspects of billing for assigned attorneys and clients; including interfacing with attorneys; reviewing, editing and processing prebills; monitoring pricing and rates; preparing final invoices; maintaining records on client requests; providing reports; and assisting with collection of accounts.
Duties and Responsibilities
• Primary
o Reviews, edits, and processes prebills; prepares final invoices for transmittal to clients.
o Reviews and monitors rates and pricing.
o Reviews and updates daily, monthly, and quarterly reports; performs reconciliations and adjustments.
o Processes reminder statements and assists with collections; responds to client inquiries.
o Maintains bill profiles on client billing requirements, maintains filing systems according to firm policies and procedures.
o Maintains and disseminates information on special client time reporting and billing requirements; assists assigned attorneys with miscellaneous billing and collection matters.
• Secondary
o Performs other duties as assigned.
Working Conditions
• Job is performed in a typical office environment, but is subject to time pressures and constraints, and is often dependent on input from others.
• Occasional overtime may be required.
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, qualifications and skills required of personnel so classified. The firm reserves the right to revise or modify this job description at any time.
$58k-66k yearly est. Auto-Apply 60d+ ago
Patient Flow Supervisor CPT
Medstar Research Institute
Account specialist job in Washington, DC
About the Job Responsible for the effective management of Patient Transportation services. This includes but is not limited to the successful building and management of interdepartmental relationships patient and customer satisfaction program quality standards performance improvement and personnel performance and productivity. Responsible for the overall planning organizing and supervising of Patient Transportation and Hospital activities such as clinical emergency emergency preparedness and security notification. Ensures compliance with regulatory agencies and with established WHC policies and procedures.
Primary Duties and Responsibilities
* Assists Director and Operations Manager in achieving financial objectives; ensures department operates within budget; controls expenses within area of responsibility. Ensures that department operations are conducted safely and in accordance with all Hospital and governing bodies rules/regulations. Responsible for implementation of safety initiatives.
* Supervises Transport Services Assistants and dispatchers assigned to area or shift. Completes uniform and equipment inspection maintains time and attendance reports and prepares daily absentee reports. Inspects work performed evaluates and corrects methods and techniques. Observes competency punctuality neatness initiative dependability cooperatives etc. and evaluates counsels and disciplines staff.
* Maintains a safe healthy orderly and pleasant work environment for staff; ensures dispatch equipment is safe and in good clean working condition; provides and maintains adequate levels of supplies and equipment.
* Explains and develops dispatcher logic and transporter activities. Ensures proper operation of Teletracking hardware software programs page and phone handling systems; troubleshoots and works with Information Systems and Teletracking; ensures configurations are accurate and revise when necessary. Implements down time procedures when necessary.
* Develops and promotes positive effective customer service relations with patients patient family members visitors and staff; ensures accurate and timely dispatch of transport requests; ensures maximum staff productivity.
* Identifies analyzes and solves problems. Maintains current knowledge of technical and business developments and communicates relevant information to the work group. Reports pertinent issues directly to Operations Manager and Director.
* Prepares coordinates and implements operations plan reports on objectives and special requirements estimates budgetary requirements for equipment supplies and staff for area of responsibility. Reviews plans and coordinates staffing schedule with departmental peers. Monitors and adjusts staffing patterns and schedules to accommodate both planned and unexpected alternation in workload and/or resource availability. Establishes work schedules and staff assignments to ensure 24 x 7 coverage.
* Supervises staff sets schedules to maximize utilization of staff and minimize delays to patients. In conjunction with Department Manager and Director hires orients trains counsels/evaluates and as necessary reprimands/ terminates staff according to WHC and departmental policies and procedures. Sets standards for conduct of work and required performance and ensures compliance with such standards including uniform and equipment inspection maintains time and attendance reports and prepares daily absentee reports. Inspects work performed evaluates and corrects methods and techniques. Observes competency punctuality neatness initiative dependability cooperatives etc. and evaluates counsels and disciplines staff as needed.
* Resolves problems related to patient visitor staff or employee complaints; resolves problems associated with Patient Transport Services; recommends and participates in the solution of on-going problems or trends. Recommends develops and implements process improvement initiatives.
* Reviews request for Patient Transportation activities and services with other departments to assure tasks are handled in the most efficient manner considering the available resources of dispatched personnel transport services assistants assigned to specific areas and transport services assistants performing routine service requests. Serves as a primary liaison to develop service agreements as appropriate. Monitors work performance to assure completion of all tasks with emphasis on safety customer service efficiency and continuous improvement.
* Ensures compliance with but not limited to Federal State DOH Joint Commission OSHA and CDC regulations. Assists in preparation for regulatory surveys.
* Attends unemployment hearings grievances and arbitrations with Director and/or appropriate staff.
* Performs other duties as assigned.
Minimal Qualifications
Education
* High School Diploma or GED required
Experience
* Less than 1 year of progressively more responsible job-related experience required
Knowledge Skills and Abilities
* Some proficiency in basic computer applications including Word Excel and Powerpoint
This position has a hiring range of
USD $49,192.00 - USD $87,422.00 /Yr.
General Summary of Position
Responsible for the effective management of Patient Transportation services. This includes but is not limited to the successful building and management of interdepartmental relationships patient and customer satisfaction program quality standards performance improvement and personnel performance and productivity. Responsible for the overall planning organizing and supervising of Patient Transportation and Hospital activities such as clinical emergency emergency preparedness and security notification. Ensures compliance with regulatory agencies and with established WHC policies and procedures.
Primary Duties and Responsibilities
* Assists Director and Operations Manager in achieving financial objectives; ensures department operates within budget; controls expenses within area of responsibility. Ensures that department operations are conducted safely and in accordance with all Hospital and governing bodies rules/regulations. Responsible for implementation of safety initiatives.
* Supervises Transport Services Assistants and dispatchers assigned to area or shift. Completes uniform and equipment inspection maintains time and attendance reports and prepares daily absentee reports. Inspects work performed evaluates and corrects methods and techniques. Observes competency punctuality neatness initiative dependability cooperatives etc. and evaluates counsels and disciplines staff.
* Maintains a safe healthy orderly and pleasant work environment for staff; ensures dispatch equipment is safe and in good clean working condition; provides and maintains adequate levels of supplies and equipment.
* Explains and develops dispatcher logic and transporter activities. Ensures proper operation of Teletracking hardware software programs page and phone handling systems; troubleshoots and works with Information Systems and Teletracking; ensures configurations are accurate and revise when necessary. Implements down time procedures when necessary.
* Develops and promotes positive effective customer service relations with patients patient family members visitors and staff; ensures accurate and timely dispatch of transport requests; ensures maximum staff productivity.
* Identifies analyzes and solves problems. Maintains current knowledge of technical and business developments and communicates relevant information to the work group. Reports pertinent issues directly to Operations Manager and Director.
* Prepares coordinates and implements operations plan reports on objectives and special requirements estimates budgetary requirements for equipment supplies and staff for area of responsibility. Reviews plans and coordinates staffing schedule with departmental peers. Monitors and adjusts staffing patterns and schedules to accommodate both planned and unexpected alternation in workload and/or resource availability. Establishes work schedules and staff assignments to ensure 24 x 7 coverage.
* Supervises staff sets schedules to maximize utilization of staff and minimize delays to patients. In conjunction with Department Manager and Director hires orients trains counsels/evaluates and as necessary reprimands/ terminates staff according to WHC and departmental policies and procedures. Sets standards for conduct of work and required performance and ensures compliance with such standards including uniform and equipment inspection maintains time and attendance reports and prepares daily absentee reports. Inspects work performed evaluates and corrects methods and techniques. Observes competency punctuality neatness initiative dependability cooperatives etc. and evaluates counsels and disciplines staff as needed.
* Resolves problems related to patient visitor staff or employee complaints; resolves problems associated with Patient Transport Services; recommends and participates in the solution of on-going problems or trends. Recommends develops and implements process improvement initiatives.
* Reviews request for Patient Transportation activities and services with other departments to assure tasks are handled in the most efficient manner considering the available resources of dispatched personnel transport services assistants assigned to specific areas and transport services assistants performing routine service requests. Serves as a primary liaison to develop service agreements as appropriate. Monitors work performance to assure completion of all tasks with emphasis on safety customer service efficiency and continuous improvement.
* Ensures compliance with but not limited to Federal State DOH Joint Commission OSHA and CDC regulations. Assists in preparation for regulatory surveys.
* Attends unemployment hearings grievances and arbitrations with Director and/or appropriate staff.
* Performs other duties as assigned.
Minimal Qualifications
Education
* High School Diploma or GED required
Experience
* Less than 1 year of progressively more responsible job-related experience required
Knowledge Skills and Abilities
* Some proficiency in basic computer applications including Word Excel and Powerpoint
$49.2k-87.4k yearly 52d ago
AR Billing Specialist
R & R Mechanical 4.3
Account specialist job in Washington, DC
About Us
We are a full-service mechanical contractor specializing in mechanical, HVAC, and plumbing construction for commercial clients. We focus on design-build/design-assist projects as well as tenant fit-outs, and also have experience on base and new building construction, school construction, and specialty piping projects.
Job Summary
Established in 1987, R&R Mechanical is full service mechanical contractor that specializes in HVAC and plumbing construction, self-performing the piping work with journeymen from Steamfitter's Local 602 and Plumber's Local 5 unions.
R&R Mechanical has also selectively performed base and new building construction, School Construction, and specialty piping projects.
R&R Mechanical, a leading mechanical contractor in the DC area, is seeking a detail-oriented and organized AR Billing Specialist to join our team. This role is critical in ensuring accurate and timely billing processes, maintaining financial records, and supporting the overall efficiency of our accounting operations.
Essential Duties & Responsibilities
Take ownership of assigned accounts to ensure timely receipt of payments, resolve disputes, and collaborate with internal teams for quick resolutions.
Conduct productive collection calls with actionable outcomes, prioritize accounts to reduce aging balances, and maintain detailed notes in the ERP system.
Set up new projects per contract billing instructions, verify billing details with internal teams, and ensure compliance with contracts and company policies.
Prepare and issue accurate invoices based on project contracts, reconcile billing discrepancies, and promptly address client inquiries.
Monitor accounts receivable aging reports, proactively contact customers to prevent significant aging, and escalate issues to management as needed.
Assist with month-end closing processes, including generating AR reports, reconciling accounts, and supporting financial reporting and audits.
Process payments (ACH, checks, credit cards), apply credits, and manage delinquent accounts while maintaining professional communication with customers.
Resolve discrepancies by collaborating with internal and external teams, investigating historical data, and correcting issues like misapplied payments or incorrect billings.
Support management with settlement offers, payment plans, and escalations, while providing insights to improve cash flow and financial performance.
Deliver exceptional customer service, track follow-up commitments, and provide feedback to optimize and streamline collection processes.
Contribute to special projects, assist with administrative tasks, and align AR operations with project timelines and organizational goals.
If you are a motivated professional with a passion for accuracy and efficiency in billing, we encourage you to apply and become a valued member of the R&R Mechanical team.
Qualifications
High school diploma or equivalent .
2+ years of experience in AR billing, preferably in the construction or mechanical contracting industry.
Proficiency in Microsoft Office Suite .
Experience with COINS ERP+, Procore, and Textura a plus,
Strong attention to detail and accuracy in data entry and financial reporting.
Building positive working relationships with multiple levels of employees and management is .
Excellent communication and interpersonal skills for client and team interactions.
Ability to prioritize tasks, meet deadlines, and work independently in a fast-paced environment.
#LI-Onsite
#LI-RR
Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent. Geographic Disclosure
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Compensation Range: $50,000 - $60,000 per year
Other Compensation: Annual bonus eligible
Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.
$50k-60k yearly Auto-Apply 23d ago
AR (Accounts Receivable) Revenue Specialist
Washington International School 4.3
Account specialist job in Washington, DC
Administration/AR Revenue Specialist
Job Summary
Reporting to the Controller, the AR Revenue Specialist will be responsible for processing account tuition billing and the associated application of receipts across multiple collection platforms. Responsibilities include invoicing, revenue recognition, ensuring accurate and timing billing and application, maintaining documentation, reconciling data and performing collection outreach on delinquent accounts. This team member must be highly detailed, ensuring adherence to WIS' client commitments, responsibilities and to safeguard revenue, with the ability to adapt to changing priorities and timelines, and collaborate and communicate clearly and effectively across various WIS departments, families, and other third-party stakeholders with courtesy and with a sense of urgency.
Salary Range = $65,000 - $80,000
Attachment(s):
AR Revenue Specialist JD
$65k-80k yearly 60d+ ago
Accounts Receivable Specialist, Customer Service Operations
Cardinal Health 4.4
Account specialist job in Washington, DC
**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Submitting medical documentation/billing data to insurance providers
+ Researching and appealing denied and rejected claims
+ Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
+ Following up on unpaid claims within standard billing cycle time frame
+ Calling insurance companies regarding any discrepancy in payment if necessary
+ Reviewing insurance payments for accuracy and completeness
**_Qualifications_**
+ HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
+ Strong knowledge of Microsoft Excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem-solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $28.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/10/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-28.8 hourly 8d ago
Open Source Collection Specialist
Helios Defense Solutions LLC
Account specialist job in Washington, DC
Job DescriptionDescription:
HELIOS is seeking highly experienced Open Source Collection Specialists to join our team in supporting the 24/7/365 intelligence mission for the Department of Homeland Security (DHS) Office of Intelligence and Analysis (I&A) in Washington, D.C.
The Open-Source Collection Specialist is responsible for collecting, analyzing, and reporting publicly available information (PAI) to provide timely, relevant, and actionable intelligence in support of operational and strategic objectives. The specialist leverages advanced open-source collection tools, methodologies, and tradecraft to identify and exploit information from global digital, traditional, and human-curated media sources. The role directly supports intelligence production, indications and warning, situational awareness, and decision support for senior leaders and mission partners.
Key Responsibilities include but are not limited to:
Open-Source Collection and Monitoring: Conduct persistent, targeted collection of information from publicly available sources-including social media, news outlets, blogs, forums, academic publications, and publicly accessible data repositories-on topics relevant to assigned mission areas.
PAI Exploitation: Employ advanced search techniques, multilingual research, and specialized tools to extract and correlate data from multiple platforms, identifying patterns, emerging trends, and indicators of interest.
Data Validation and Source Assessment: Evaluate the reliability, credibility, and authenticity of open-source information and media, ensuring accuracy and minimizing misinformation or adversarial influence.
Intelligence Reporting: Synthesize collected data into structured reports, summaries, and intelligence products that meet operational and analytic requirements. Disseminate findings to analysts, watch officers, and decision-makers in accordance with established reporting standards.
Support to Indications and Warning (I&W): Identify and escalate open-source indicators of potential threats, hostile activity, or geopolitical developments impacting national security equities or mission operations.
Collection Management: Develop and execute open-source collection plans in alignment with intelligence priorities and collection requirements. Track collection performance, coverage, and reporting metrics.
Technical Proficiency: Utilize OSINT tools, APIs, and data aggregation platforms to automate and enhance collection workflows. Maintain awareness of emerging technologies, sources, and tradecraft relevant to open-source intelligence.
Collaboration and Integration: Coordinate with all-source analysts, counterintelligence professionals, and operational teams to fuse open-source findings with classified or proprietary information for holistic situational awareness.
Operational Security (OPSEC) Compliance: Ensure all collection activities adhere to OPSEC, privacy, and legal guidelines governing the use of publicly available information and the protection of U.S. persons' data.
This is position is contingent on contract award. Veterans receive hiring preference.
Requirements:
The following are the minimum requirements for this position:
Possess a current, active TOP SECRET Clearance
Must be a U.S. Citizen
Bachelor's degree or higher from an accredited institution with preferred concentrations in areas such as Project or Program Management, Intelligence, Public Administration, Public Policy, American Government/Governance, Law/Legal Studies, or Management/Leadership
Experience with Intelligence Community (IC) is desired
Eight (8) years of experience working on an intelligence services contract/task order involving Contractor personnel support. Preferred experience directing intelligence operations.
Knowledge of IC intelligence authorities, component missions, and the role of supporting the Intelligence Enterprise; overall intelligence research, analysis, and production process.
Experience working with Microsoft Office suite and IC data systems.
Job Description
Discovery & Collection Specialist - Junior (1-3 Years experience)
TS/SCI REQUIRED
Analyze a variety of information and intelligence relevant to the threats facing the systems, assets, and resources critical to the nation and develop relevant research studies and recommendations. Lead or participate in approved studies, as needed. Provide additional analysis in response to specific threats and incident reports, as needed. Manage program and project implementation and make significant contributions to department goals and planning efforts.
Minimum Education/Work Experience:
Experience as a geospatial intelligence (GEOINT) collection manager or source strategies analyst (SSA), including managing geospatial information needs within GEOINT Information Management Services (GIMS)
Knowledge of GEOINT tasking and collection processes and protocols
Knowledge of national, commercial, and airborne GEOINT sensors and capabilities
Knowledge of multi INT sources and capabilities
Ability to work independently or as part of a team to develop GEOINT collection strategies
Ability to collaborate with GEOINT analysts to deconstruct problems and develop effective collection approaches
Ability to liaise with partners across the intelligence community (IC) and DoD to innovate and enable intelligence integration
HS diploma or GED
GIMS Certification
Desired Skills/Qualifications:
Experience as an adjudicator within GIMS
Experience as an imagery or geospatial analyst
Experience with GIMS Advanced Search and Netcentric GEOINT Discovery Services (NGDS)
Knowledge of multidisciplinary intelligence (MDI) or event portal strategy (EPS) development
Ability to facilitate interagency collaboration
BA or BS degree preferred; MA or MS degree a plus
$38k-54k yearly est. 3d ago
Open Source Collection Specialist
Assertive Professionals
Account specialist job in Washington, DC
Assertive Professionals is seeking a Open Source Collection Specialist supporting our National Security customer in Washington, DC.
This is a proposed position, we are offering a $5,000 sign-on bonus to qualified candidates that sign a Letter of Commitment before 11/9/25.
This is a great opportunity to work for an employee-centric, fast-growing small business. We offer an excellent benefits package, including PTO, 401k Match at 5%, Profit Sharing, Company paid Life Insurance, Dental, Vision, STD/LTD, and two options under a national medical plan with employee contribution.There is an additional $1,200 annual corporate bonus for time and attendance compliance!
Responsibilities Include:
The Open Source Intelligence (OSINT) Analyst / Watch Officer will provide 24/7/365 operational intelligence support to the National Security Customer through rotational shift work, ensuring continuous situational awareness and timely response to emerging threats. The analyst will identify, collect, and aggregate publicly available information (PAI) - including open-source, media, social media, gray literature, and other data sources - using customer-approved OSINT tools and methodologies. Responsibilities include producing daily, weekly, and monthly intelligence summaries; responding to Requests for Information (RFIs); and supporting ongoing information exchanges with the organization, Intelligence Community (IC), and Federal, State, Local, Territorial, Tribal, and Private (FSLTTP) partners. The OSINT Analyst / Watch Officer will research, evaluate, correlate, and analyze information from multiple sources to generate actionable intelligence and provide updates on emergent threats, breaking events, and crisis situations as directed.
The OSINT Analyst / Watch Officer will support the development of OSINT collection plans, methodologies, and analytical procedures to adapt to evolving mission requirements and maximize operational success. Duties include maintaining a portfolio of threat profiles, activities, and trends from open-source, agency, commercial, and dark web sources; developing and refining OSINT targeting and exploitation techniques; and participating in exercises through analysis, scenario development, and briefings to leadership. The analyst will use Government-approved tools, techniques, and tradecraft to access and collect information from the clear, deep, and dark web, ensuring all activities align with established policies, TTPs, and the Homeland Security Intelligence Priority Framework (HIPF). Additional responsibilities include translating foreign language material using publicly available tools, maintaining compliance with approved information-sharing procedures, and supporting departmental missions such as counterterrorism, critical infrastructure protection, cybersecurity, border security, disaster response, and countering exploitation crimes.
Required Experience and Qualifications:
Active TS/SCI
Degree from an accredited institution
With a degree from an accredited institution in an area applicable to the position: 3 - 10 years of relevant experience
With a degree from an accredited institution in an area not relevant to the position: 7 - 14 years of relevant experience
Desired Experience and Qualifications:
Bachelor's degree or higher from an accredited institution preferred in International Studies, Intelligence, Homeland Security, Criminal Justice, or other related concentration.
Six (6) years of prior experience performing Open Source Collection for tactical/operational support.
Intelligence Community (IC) experience
National Security Customer-specific intelligence analysis experience
Experience working with the National Security Customer's data sources
Knowledge of the National Security Customer's intelligence authorities, the organization's component missions, and the role of the organization in supporting the National Security Customer's Intelligence Enterprise
Knowledge of the overall organization's intelligence research, analysis, and production process.
Knowledge of multiple open source areas, including surface, deep, and dark web.
Knowledge of multiple collection techniques or approaches.
Knowledge of developing a collection plan and dissemination practices.
Experience working with Microsoft Office suite, common Open Source tools, and the National Security Customer's data systems.
*Click here to read more about how we protect your information
$38k-54k yearly est. 60d+ ago
Express Services Specialist
Aptask 4.4
Account specialist job in Washington, DC
About Client: Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies helping them streamline the administration of business operations. Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives.
Rate Range: $20-$23/Hr
Job Description:
Provide mail, distribution, copy, printing, hospitality, reception, file, or other services defined or outlined in EPIQ's service agreement with client "Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy
Maintain a positive team-player mentality
Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc
Deliver on service commitments in a timely and accurate manner
Invest proper effort and QC approach to deliver highest quality work and service
Comply with EPIQ's standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook
Expected to uphold the Standards of Service and best practices developed by EPIQ
Top Required Skills:
Mailroom & Printing-copy experience
Back up hospitality
Responsibilities:
Provide comprehensive administrative support to the Office Administrator.
Collaborate closely with the office administrative team, including HR, Recruiting, Operations & Management.
Event planning.
Prepare expense reports and process invoices.
Provide administrative support to ensure efficient office operations: ordering business cards, updating maps, intranet pages, and tracking expenses.
Provide support in managing visiting attorney offices and shared office spaces.
Skilled in MS Office; Word, Outlook, Excel and Adobe.
Create, revise, and format documents as per requirements.
Maintain both physical and digital filing system, including data entry and electronic file organization.
Assist with coordinating meeting logistics, including room setup and catering.
Provide Receptionist Service.
Maintain flexibility to meet deadlines and adapt to changing priorities.
Contribute to special projects as needed.
Qualifications
High school diploma required; some college preferred.
Demonstrated initiative, highly organized and detail oriented.
Possess strong interpersonal and time-management skills.
Excellent written and verbal communication skills
Strong technical skills: Microsoft Office Suite, Proficient with Excel, Chrome River a plus
Comfortable with calendar management and scheduling.
Exemplary customer service and collaborations skills, with the ability to work well within a team.
Demonstrate initiative, independent thinking and creative problem solving.
Proven ability to work independently while maintaining a high level of efficiency.
Capability to handle multiple tasks simultaneously and see projects through to completion.
Ability to work after hours when needed for events.
Ability to walk, bend, kneel, stand, and/or sit for an extended period.
Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at
Applicant Consent:
By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at .
Applicant Consent:
By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.