Account specialist jobs in Eugene, OR - 488 jobs

Job Title: Dispatch Specialist Working hours: 5:00am -2:00pm (Monday-Friday) Note: Working on weekends, evenings, and holidays might be required. Setup: Onsite Term: Full time and permanent Pay Ranges: $21.00/hr to $23.00/hr Benefit details 401K match is 4% after 6 months, PTO: 10 days per year, Sick Leave: 5 days, Medical/vision/dental insurance all provided with different plan options Benefits start 1st of month after 60 days. Overview We are seeking a highly organized and proactive Dispatch Specialist to join our dynamic operations team. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. Your ability to solve problems in real-time, monitor key metrics, and support our field team will be essential to our success. Key Responsibilities: Route Management & Dispatch: Schedule and dispatch DSPs and drivers to assigned routes based on induction schedules, customer demands, and on-the-fly requests. Real-Time Driver Support: Provide live support to drivers during delivery hours, assisting with exception handling, navigation issues, and delivery problems to ensure successful first-attempt deliveries. Performance Monitoring & Training: Monitor driver performance against company standards, including photo quality and delivery success rates. Partner with management to coach and train drivers on best practices as outlined in the company delivery guide. Issue Resolution & Communication: Proactively contact drivers, DSPs, and recipients via softphone (calls/text) and company-provided systems to verify and resolve delivery issues, ensuring accuracy and customer satisfaction. Field Support & Escalation: Periodically conduct ride-alongs with drivers within assigned territories to directly observe, diagnose, and resolve chronic delivery problems. Delivery Failure Analysis: Meticulously monitor, review, and validate the reasons for all failed delivery attempts. Work with drivers to address and correct any discrepancies in their reporting. Returns Processing: Efficiently process all returned undeliverable packages at the sorting center to facilitate valid redelivery attempts or final disposition. Team Collaboration: Assist management with DSP and driver recruitment, screening, onboarding, and performance monitoring activities. Qualifications & Skills: HS diploma or equivalent required; associate or bachelor's degree is a plus. Proven experience in a dispatch, logistics, or fleet coordination role. Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure. Strong problem-solving abilities and a proactive approach to identifying and resolving issues. Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS). Ability to analyze data and driver metrics to identify trends and areas for improvement. Highly organized with the ability to manage multiple tasks and priorities simultaneously. Willingness to periodically conduct ride-alongs in the field. A valid driver's license is required.

CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: * Service · Professionalism · Integrity · Respect · Individual accountability · Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves, and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experiences to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, January 19, 2026. PAY AND BENEFITS Annual Pay Range: $54,890.46 - $69,093.64 Hourly Pay Range: $28.148952 - $35.432637 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective on the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: * 12 hours of vacation accrued per month * Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals! This means you have access to vacation leave at the time of hire. * 8 hours of sick leave accrued per month * 10 paid holidays and 1 personal day per year Other Benefits: * Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): * Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) * A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage * A Choice of Dental Plans * Robust EAP and wellness programs, including gym discounts and wellness education classes * Longevity pay * Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan * A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Housing Authority Employee Association. Housing Authority Represented Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Housing Authority of Clackamas County (HACC) seeks a conscientious, detail-oriented professional with strong interpersonal and outreach skills to join our team as a Resident Services Specialist. This position directly supports families in housing by helping them build stability, pursue education and employment, and work toward self-sufficiency. In this role, you'll work directly with families who live in subsidized housing. By understanding the challenges faced by those living in subsidized housing, the selected candidate will use community-organizing techniques and public relations skills to coordinate resources, communicate with diverse clients, and organize community activities. The Resident Services Specialist will advocate with property management, service providers, and partner agencies while also helping families access internal and external supports. You will also support resident engagement through coordinated activities and the monthly newsletter, bringing empathy, organization, and a solutions-focused approach to serving HACC's diverse communities. The ideal candidate is service-oriented, empathetic, and organized. You are committed to supporting low-income families and diverse communities. You feel comfortable working with confidential information, are proficient with data systems, and understand program requirements. You must be able to remain composed and resourceful in challenging situations. Strong written and verbal communication skills are essential. You will need to build trust, collaborate with partners, manage multiple priorities, and apply strong organizational abilities. Experience or a strong interest in housing stability, case management, resident services, or social services is preferred. If you want to support resident well-being and help families in housing, apply now. Join us to build a supportive community where residents create brighter futures. Required Minimum Qualifications/ Transferrable Skills:* * At least two (2) years of direct customer service experience that included data entry and the handling of confidential documents * Experience working in housing programs, case management, resident services, or other social services * Experience working with low-income families * Experience working with databases, including entering, retrieving, and analyzing data * Ability to maintain composure in difficult situations with challenging customers * Effective communication skills, including the ability to communicate well with a diverse population Preferred Special Qualifications/ Transferrable Skills:* * Experience working with YARDI, Family Metrics, or other Housing Authority database software * Experience preparing reports, tracking outcomes, or supporting grant-funded programs * Knowledge of local social service systems, including employment services, education and training providers, childcare, healthcare, or energy assistance programs * Familiarity with equity, inclusion, and culturally responsive practices in service delivery Pre-Employment Requirements: * Must pass post-offer, pre-employment drug test. Learn more about the county's drug testing policy * Must pass a criminal history check, which may include a national or state fingerprint records check * Driving is required for county business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the county's driving policy * For veterans qualified for Veterans' Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include, but are not limited to, the following: * Develops and coordinates resources to provide clients with needed services; meets with clients to confer, advise, and assist with the planning of resident activities and community building activities. * Advocates and supports clients with family, providers, public and private agencies, law enforcement agencies, schools, and others; provides information on client disabilities; responds to emergencies and negotiates resolution of problems. * Provides services to clients by organizing steps to meet goals; connects clients with opportunities for specialized offerings, including children's camp, clothing, household items, and energy assistance. * Provides information and referral to clients either through resident visits, telephone calls, or meeting referrals. * Researches, writes, edits, and distributes monthly newsletters. * Develops and coordinates services and programs for residents, including tutoring, budgeting, college course opportunities, specialized employment training, and parenting classes. WORK SCHEDULE This position is included in the County's alternate workweek program, with a standard workweek of 37.5 hours, Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position when an offer of employment is extended. This position is designated as on-site/in-person. The selected candidate is expected to perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. * Explore Clackamas County * Working for Clackamas County * Recreation, Arts & Heritage ABOUT THE DEPARTMENT The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent, and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County. Learn more about the Housing Authority of Clackamas County The Housing and Community Development Division (HCD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate-income residents of Clackamas County. HCD comprises the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation. Housing and Community Development Division (HCD) is a Division of the Health, Housing, and Human Services (H3S) Department. Health, Housing, and Human Services (H3S) comprises six divisions dedicated to ensuring healthy families and strong communities in Clackamas County. Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high-quality healthcare, housing, and services that strengthen social and economic resilience. Vision Statement: Individuals, families, and communities are resilient and thriving. H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals: * EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged, and have a sense of belonging while being valued and supported to thrive. * EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable, and culturally responsive services. * ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently, and effectively as a cohesive department, using our individual and collective skills and expertise APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: * Application Process * Help with the Application If you have any questions or issues you may contact the Department of Human Resources at ************ or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE * Request Veterans' Preference * Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter **********************

We're in the financial services industry, but we're not a bank. We're in the “people” business. Inspired by the credit union philosophy of “people helping people,” we've developed a strong and growing tradition of investing in our employees, our members, and our community. OnPoint is the largest community owned credit union in Oregon - and we're growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, we invite you to explore and grow your career with us! Job Summary: As a Teller, you are the welcoming face to our members and non-members alike. Tellers help members meet their financial goals by handling routine financial transactions (deposits, withdrawals, advances, payments, etc.) and giving a warm welcome to everyone who comes into the branch. Tellers inform members of other products and services that will meet their financial needs and strengthen their relationship with the Credit Union. Responsibilities: Deliver exceptional member service through welcoming greetings, attentive body language, friendly conversation, and ensuring all member needs are met. Processes and accurately document all teller transactions according to established procedure. Understands and determines acceptability of negotiable items and member identification. Identifies and addresses members' questions and concerns to offer solutions. Proactively engaging member questions to uncover needs and cross-sell products and services. Refers to appropriate staff members or opens product/service as appropriate. Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome. Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them. Maintains cash drawer and balances within guidelines established by Credit Union. Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time). Perform any additional duties as required by the Management Team. Actively work to meet or exceed product and service cross-sale goals. Knowledge, Skills & Abilities: Ability to coordinate a variety of assignments simultaneously and prioritize work. Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union. Proficient in counting cash, arithmetic, ten-key calculator and basic computer skills. Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills. Ability to comprehend and adhere to compliance requirements. Physical Requirements: Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time). Demonstrates a sense of urgency when assisting members. Job Qualifications: High School graduate or GED required. A minimum of 6 - 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required. Bilingual skills are highly desired. Additional Information:Hours of Operations: Monday - Friday 9 AM - 6 PM, Saturdays 9 AM - 3 PM. May be be required to work a combination of hours throughout the workweek M- Sat. Starting Pay: $22.00 per hour with no specific banking experience required, but with 6 months' sales and/or customer service experience required.This OnPoint branch is located inside a Fred Meyer or Safeway store. Employees working in an in-store location are eligible for an in-store differential. See what it is like to be a Teller at OnPoint: ********************************************** At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background. We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don't let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need accommodation during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure fair and inclusive experience.

Department: Libraries Classification: Library Technician 3 Appointment Type and Duration: Regular, Ongoing Salary: $19.68 - $29.67 per hour FTE: 1.0 Review of Applications Begins closes March 30, 2025 (updated). Special Instructions to Applicants To ensure consideration, a complete application must include: 1. A current resume/CV. 2. A cover letter demonstrating your skills and experience working in libraries. Department Summary About the University The University of Oregon is one of only two Pacific Northwest members of the Association of American Universities and holds the distinction of a “very high research activity” ranking in the Carnegie Classification of Institutions of Higher Education. The UO enrolls more than 20,000 undergraduate and 3,600 graduate students representing all 50 states and nearly 100 countries. The University of Oregon is guided by a diversity framework that involves a commitment to diversity, equity, and inclusion for all students, faculty, staff, alumni, and community members. In recent years, the university has increased the diversity of its student body, as well as campus-wide efforts to build a welcoming, inclusive community. The UO's 295-acre campus features state-of-the-art facilities in an arboretum-like setting within the traditional homelands of the Kalapuya people. The UO is located in Eugene, a vibrant city of 157,000 with a wide range of cultural and culinary offerings, a pleasant year-round climate, and a community engaged in environmental and social concerns. The campus is within easy driving distance of the Pacific Coast, the Cascade Mountains, and Portland. About the UO Libraries: The University of Oregon Libraries is an essential partner in the University of Oregon's educational, research, and public service mission. With five locations on the Eugene campus and branches at UO Portland and the Oregon Institute of Marine Biology, the UO Libraries offers many flexible service- and technology-rich environments for our users' research, learning, and publishing needs. The UO Libraries' mission is informing research and learning breakthroughs for Oregon. We strive to realize our vision of being a model for the enduring, positive impact that research libraries can have on their academic and civic communities. We do that with an unwavering commitment to our values. Learn more about the UO Libraries' strategic design, our values, and our goals at library.uoregon.edu/strategy. The University of Oregon Libraries is the only Association of Research Libraries (ARL) member in Oregon. We are also members of the Orbis Cascade Alliance, SPARC, Center for Research Libraries, DuraSpace, the Council on Library and Information Resources, the Coalition for Networked Information, EDUCAUSE, and other major organizations. About Data, Access, Research, and Teaching Services: Data, Access, Research, & Teaching Services (DARTS) is responsible for an array of services and programs to meet the research, teaching, and learning needs of the University of Oregon community. DARTS encompasses four major areas: Teaching & Liaison Services, Access and Delivery Services, Research & Learning Paces, and the Department of Open Research (DOOR). Services provided include the circulation of collections, collection development and maintenance, information literacy instruction, data services, digital publishing, and public scholarship support. The division also oversees five branch library facilities: the Design Library, the NE Portland Library and Learning Commons, Price Science Commons & Research Library (PSC), the Mathematics Library, and the Loyd and Dorothy Rippey Library at the Oregon Institute of Marine Biology. The mission of DARTS is to enhance student success, faculty research, and teaching by facilitating access to information resources and specialized research spaces, building collections, providing innovative engagement activities, delivering information, data, and digital literacy teaching and consultation, implementing programs that support the adoption of Open Education Resources (OER) and provision of affordable course materials. About Access and Delivery Services: Access and Delivery Services is a department within the DARTS division that works across the Knight, Design, Mathematics, and Oregon Institute of Marine Biology Libraries and Price Science Commons. The mission of Access and Delivery Services is enhancing access to UO Libraries' resources, facilities, and services, and employees in our department are responsible for opening and closing the libraries, public service, circulation, course reserves, interlibrary loan, physical resource and maintenance, study room stewardship, and public computing. Position Summary The UO Libraries seeks a self-motivated, customer-focused, and technology adept individual to join the Data, Access, Research, and Teaching Services division. Reporting to the Head, Knight Library Access Services, this Library Technician 3 assists departmental management in overseeing Knight Library's facilities and operations during evening and weekend opening/closing shifts. The person in this position provides public service at the Knight Library Checkout & Reserves Desk, communicates with patrons and colleagues from within and outside the work unit via e-mail, Microsoft Teams, telephone, and in-person, and assists departmental management in the training and oversight of Library Technician 1s & 2s, and Library Student Assistants. The person in this position also performs various specialized tasks that require a high level of non-routine decision-making, judgment, expertise, and independence. They may be a subject expert or help to coordinate one of the many services that Access Services provides, such as student employee development and training, course reserves, research help, and physical inventory maintenance. Schedule: Fall, Winter, and Spring Academic Terms Monday: 1:00 pm - 10:00 pm Tuesday: 1:00 pm - 10:00 pm Friday: 11:15 am - 8:15 pm Saturday: 9:15 am - 6:15 pm Sunday: 9:15 am - 6:15 pm Intersessions and Summer Academic Terms: Monday - Friday 10:15 am - 7:15 pm Knight Library building hours and employee schedules are subject to change. Minimum Requirements • Bachelor's degree plus two years of library experience within the last five (5) years; OR, • Four (4) years of library experience within the last five (5) years; • AND, advanced proficiency in multiple library-specific computer applications, (e.g., integrated library systems, database applications, institutional repository; content management systems). Professional Competencies • Ability to consistently provide professional and user-focused customer service. • Ability to communicate effectively in writing and in person with library patrons, colleagues, and business partners. • Ability to manage time appropriately to complete assignments with a high quality of work. • Ability to collaborate effectively with others to balance workloads and meet deadlines. • Ability to think critically and problem-solve. • Ability to adapt to new situations, technologies, and processes. • Ability to work within and foster a diverse work environment. Preferred Qualifications • Experience using the Ex Libris Alma/Primo integrated library system. • Experience supervising, overseeing, or leading the work of colleagues or volunteers. • Demonstrated computer literacy, including creating spreadsheets, proficient use of email and calendars, use of networked resources and shared files (SharePoint and Teams), and web content development. • Experience explaining and enforcing compliance with policies and regulations. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit ************************************** The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here. In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

The Native American Rehabilitation Association (NARA) is a private non-profit that provides culturally appropriate physical & mental health services and substance abuse treatment for Native Americans, Alaska Natives and other vulnerable people. NARA offers a competitive benefits package of employer-paid health insurance, 12 paid holidays each year, vacation and sick day accruals, an employer-matched 401(k) program, and employer-paid STD/LTD and life insurance. Eligible NARA employees may have access to loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). NARA requires a minimum of two years sobriety/clean time if in recovery and all potential hires are required to pass a pre-employment (post-offer) drug screen and criminal background check. Our agency is fully committed to supporting sobriety and as such it is a requirement that all new hires agree to model non-drinking, no-illicit drug use or prescription drug abuse behavior. EEO/AA Employer/Vets/Disabled/Race/Ethnicity/Gender/Age. Within scope of Indian Preference, all candidates receive equal consideration. Preference in hiring is given to qualified Native Americans in accordance w/the Indian Preference Act (Title 25, US Code, Section 472 &473). We are mission driven and spirit led! Job Description Position Summary: The Parenting Call Specialist provides telehealth support for parents and families, as well as resources, care coordination, patient support in maintaining housing, basic needs, and independent living skills, and crisis intervention. Works as a part of the Mental Health Team and in close collaboration with the Child and Family Team, NARA's Housing Services, medical services, and other NARA programs. The ideal candidate will have personal parenting experience and/or experience supporting children and youth in a school, daycare, or other setting. Essential Job Duties: · Provide phone and/or video support to parents, families, and the local community. · Help parents and families navigate the care delivery system, including systems of health and behavioral health, housing, insurance and transportation. · Assess suicide risk for callers and take necessary steps to ensure safety · Provide parenting coaching using safe parenting interventions for common child and adolescent behaviors, upon request of the caller/caregiver. · Monitor food and housing security · Provide community support and resources to parents and families living with serious mental disorders that significantly affect their functioning in the community setting · Assist with referral sources to help parents and families obtain benefits such as insurance and SS benefits, job training, housing, health care, socialization, child care, and other community resources · Refer to appropriate mental health or addiction services as needed that address the parent's and family's needs · Assist with connection to cultural resources, activities, and events, including finding resources for medical transportation, if desired · Provide a warm hand off for consumers who are being referred out to resources · Maintain logs and clinical records documenting support calls, follow-up, and outcomes · Coordination of care - actively initiate and maintain communication and collaboration with all members of the parent's and family's support system and service team as permitted by the consumer · Maintain appropriate documentation as required by agency policy and OARS, learn parent and family specific documentation in external systems as needed and approved · Connect with parent and family community centers, resources, and disabled services public care delivery system as needed · Participate in multi-disciplinary team meetings to coordinate care, including child and family behavioral health services and the child and family behavioral health initiative trainings. Qualifications · Credentialed as a QMHA or Peer Support Specialist through MHACBO required at time of hire, or ability to obtain qualification at hire. · Previous experience with child and family services and/or Native American/Alaska Native populations strongly preferred. · Ability to be credentialed as a peer support provider or recovery mentor would be considered an asset. · Desire to serve children and families in a supportive capacity. · Additional training around child and family services, culture, and knowledge of community resources and entitlement programs preferred. · Understanding of common health and behavioral health issues for children and families. · Ability to engage and interact positively with consumers to promote strengths and improve health and wellbeing. · Initiative to communicate effectively in coordinating care. · Excellent communication skills. · Knowledge and skill in working in a multi-cultural environment. · Good understanding of professional role and boundaries Additional Information All your information will be kept confidential according to EEO guidelines.

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. This position follows established policies and procedures to process a multitude of transactions for Government line of business including but not limited to: demographic updates, notification letters, enrollments, disenrollments, reinstatements, and plan changes. Essential Responsibilities: * Process daily returned mail, making any related changes in EAM & Facets contacting the member if needed, and resending documents or processing as required by CMS. * Manually create and send Out of Area letters to members who may have moved out of the service area. Research, make changes, and/or complete any Call Tracks regarding enrollment/membership in Facets. * Respond to any inquires received via phone calls, e-mails, etc, researching or providing info needed or making any necessary changes to member files as needed for the Government line of business. * Add or correct member data in our pharmacy vendor database. * Process all Medicare membership enrollment, plan changes, facilitated enrollments and reinstatements. * Review the daily EAM Validation report and make corrections as necessary. * Process all Medicare membership cancellation of enrollments, cancellation of disenrollment's and death notifications. * Process the CMS Enrollment Data Verification monthly audit for address and enrollment updates. * Answer Queue Customer Service calls for Medicaid/Medicare members regarding eligibility. * Submit miscellaneous transactions to CMS daily as needed. * Respond to insurance verification requests for Medicare members. * Perform scanning and key wording of ROI's/POA's in to Onbase for the Government line of business. * Load ROI/POA documentation in to Facets. * Work the monthly P2P report for Accounts Payable Download CMS applications, upload electronic applications in to EAM, save applications and perform indexing of applications in onbase. * Process all Medicare COB. Send COB letters to members, update Facets and the COB database and submit member information backs to ECRS. Supporting Responsibilities: * Follow company and department policies. * Meet department and company performance and attendance expectations. * Provide backup support for other members of the enrollment team. * Ability to judge severity of problems and the need to escalate to peers and/or management. * Support and participate in continuous improvement initiatives. * Maintain professional, service oriented relationships. * Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. * Perform other duties as assigned. Work Experience: Minimum 2 years of administrative experience with at least 1 year in health insurance billing or related healthcare experience required. Demonstrated ability to work efficiently and effectively with a high attention to detail. Education, Certificates, Licenses: High School Diploma or equivalent required. Knowledge: Ability to understand and interpret Federal and Oregon State laws and contract provisions. Proficiency in Microsoft Applications. Demonstrated organizational and time management skills. Requires keyboarding and 10-key skills. Experience with problem solving and ability to read system reports. Competencies: Building Customer Loyalty Building Strategic Work Relationships Contributing to Team Success Planning and Organizing Continuous Improvement Adaptability Building Trust Work Standards Environment: Work inside in a general office setting with ergonomically configured equipment. Travel expected less than 5% of the time. Skills: Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork Compensation Disclaimer The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range. Base Range: $32,311.65 - $51,698.64 Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: * We are committed to doing the right thing. * We are one team working toward a common goal. * We are each responsible for customer service. * We practice open communication at all levels of the company to foster individual, team and company growth. * We actively participate in efforts to improve our many communities-internally and externally. * We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. * We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

Looking for a role where you can make an impact and enjoy coming to work? Paladin Data Corporation is both a trusted retail technology leader and a workplace where people come first, collaboration thrives, and growth is encouraged. Here, leaders know your name, and employees are supported both inside and outside of work. We are seeking a new Customer Retention Specialist as part of our evolving Customer Support Team. This role will focus on customer loyalty, satisfaction, and wellness initiatives to ensure our clients get the most out of Paladin's solutions. The ideal candidate is proactive, empathetic, and passionate about building lasting relationships with customers. Benefits & Perks Choice of two medical plans (PPO or HSA plan) 100% company-paid: Dental, Vision, Hearing, Long- & Short-term Disability, Life & AD&D Insurance Optional family coverage Premium plan upgrades Opt-out stipend HSA (with company contribution) or FSA/FSA Dependent Care plan Critical Illness, Accident, and Hospital Confinement plans 401(k) with up to 3% match (eligibility after 90 days) Company Ownership Program and Annual Profit-Sharing Bonus Connectivity Reimbursement (personal cellular and internet) up to $135/month Home PC Allowance up to $5000 (specific positions only) Annual Company Merchandise Allowance Company, Department, and Professional Development Training Monthly Team Lunches and Catered Employee Appreciation Lunches Employee of the Month Program with 8 hours PTO and VIP parking spot Employee Assistance Program with free virtual/in-person access to licensed professional counselors Travel Assistance Program Financial Fitness Program Employee Discount Program with 30,000 discounts Paid holidays Progressive scale PTO based on years of service Note: Standard benefits eligibility begins after 1 calendar month of employment, and 401(k) eligibility after 90 days of employment. Background investigation and drug test required. Key Responsibilities Develop and execute strategies to reduce churn and improve customer loyalty. Lead customer wellness and mentoring initiatives to support client success. Analyze customer feedback and usage data to identify at-risk accounts and address them proactively. Collaborate with Sales, Marketing, and Product teams to align customer needs with business goals. Design and manage engagement programs such as education campaigns, loyalty initiatives, and outreach touchpoints. Resolve escalated customer issues with empathy and efficiency. Track and report on key retention metrics, customer satisfaction, and program outcomes. Mentor and train team members on customer-centric practices. Oversee daily operations of the Wellness Department, ensuring clear priorities, accountability, and effective collaboration across the team. Qualifications 3+ years of experience in customer success, retention, or account management. Strong interpersonal and communication skills with an empathetic approach. Proficiency with CRM platforms and how they work. Analytical mindset with the ability to interpret customer trends and data. Background in coaching, mentoring, or wellness is a plus. Bachelor's degree in Business, Marketing, Psychology, related field or equivalent experience running a business is valuable. Familiarity with applying Artificial Intelligence (AI) tools or insights to enhance customer experience, engagement, or retention strategies preferred. Compensation & Benefits Hourly Range:$28-$40/hour DOE Built on Trust & Community Paladin Data Corporation is an employee-owned company built on the belief that trust should guide everything we do and that small businesses are the foundation of strong communities. We're proud to be a values-driven organization, supporting initiatives such as the Mayo Clinic, Salvation Army Meals programs, AOPA, the Madras Airshow, local food banks, and children's toy drives. Our core values shape how we serve our customers and how we work together as a team: Put the customer first Exceed expectations Do what you say you will do Hard work brings reward Be honest and act with integrity Treat everyone with respect and dignity Collaborate and be a team player Practice active listening At Paladin, every application is reviewed by a real person, not an algorithm. If you're looking for a company where values, community, and people truly matter, we'd love to hear from you.

We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience * Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time * Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations * Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar * Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule * Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Licensing paid by agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionDescription: Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers while ensuring each employee feels valued, respected, and engaged in contributing to the success. Our strong reputation for family values and operational ethics makes us eager to add more team members who want to grow with us. The Service Center Accountant is responsible for bookkeeping-level accounting related to Point of Sale (POS) transactions and vendor receipts. This role supports retail and warehouse managers by ensuring the accuracy and proper documentation of financial transactions for assigned locations. The Service Center Accountant also validates vendor receipts, ensures accurate posting into NetSuite, and troubleshoots any bookkeeping issues that arise. Responsibilities: Maintain and reconcile POS transactional data and vendor receipts for assigned locations. Assist retail and warehouse managers with financial record-keeping and bookkeeping tasks. Validate and ensure accuracy of vendor receipt postings into NetSuite from the POS system. Ensure proper documentation is attached to financial transactions for compliance and audit purposes. Identify and troubleshoot discrepancies or errors in bookkeeping functions. Collaborate with internal departments to resolve financial data inconsistencies. Support month-end closing processes as needed. Requirements: Qualifications & Skills: Experience: Previous bookkeeping or accounting experience, preferably in retail or service center environments. Technical Skills: Proficiency in accounting software, especially NetSuite, and familiarity with POS systems. Detail-Oriented: Strong attention to detail to ensure accuracy in financial records. Problem-Solving: Ability to troubleshoot and resolve bookkeeping-related issues efficiently. Communication Skills: Ability to effectively work with retail and warehouse managers to support financial accuracy. Preferred Qualifications: Experience working with POS systems and vendor invoice processing. Prior knowledge of NetSuite or similar ERP systems. Strong organizational and time-management skills. Ability to act as liaison / coach when working with service center managers

Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers while ensuring each employee feels valued, respected, and engaged in contributing to the success. Our strong reputation for family values and operational ethics makes us eager to add more team members who want to grow with us. The Service Center Accountant is responsible for bookkeeping-level accounting related to Point of Sale (POS) transactions and vendor receipts. This role supports retail and warehouse managers by ensuring the accuracy and proper documentation of financial transactions for assigned locations. The Service Center Accountant also validates vendor receipts, ensures accurate posting into NetSuite, and troubleshoots any bookkeeping issues that arise. Responsibilities: Maintain and reconcile POS transactional data and vendor receipts for assigned locations. Assist retail and warehouse managers with financial record-keeping and bookkeeping tasks. Validate and ensure accuracy of vendor receipt postings into NetSuite from the POS system. Ensure proper documentation is attached to financial transactions for compliance and audit purposes. Identify and troubleshoot discrepancies or errors in bookkeeping functions. Collaborate with internal departments to resolve financial data inconsistencies. Support month-end closing processes as needed. Requirements Qualifications & Skills: Experience: Previous bookkeeping or accounting experience, preferably in retail or service center environments. Technical Skills: Proficiency in accounting software, especially NetSuite, and familiarity with POS systems. Detail-Oriented: Strong attention to detail to ensure accuracy in financial records. Problem-Solving: Ability to troubleshoot and resolve bookkeeping-related issues efficiently. Communication Skills: Ability to effectively work with retail and warehouse managers to support financial accuracy. Preferred Qualifications: Experience working with POS systems and vendor invoice processing. Prior knowledge of NetSuite or similar ERP systems. Strong organizational and time-management skills. Ability to act as liaison / coach when working with service center managers

Job DescriptionSalary: $ 20.27 - $28.26 Billing Specialist Evergreen Family Medicine is committed to providing excellent care for your family with clinics in Roseburg, Sutherlin and Myrtle Creek Oregon. Evergreen Family Medicine serves outpatient needs, including Urgent Care, Family Practice, Womens Health, Occupational Health, and school-based telehealth. Evergreen Family Medicine is a Drug Free Workplace. All candidates that are offered employment will be required to pass a pre-employment drug screen and background check. Responsibilities and Duties: Maintains confidentiality according to HIPAA regulations and EFM policies. Adheres strictly to EFM departmental standards and policies, including state and federal regulations. Communicates effectively and professionally with co workers, managers and patients via phone, email or in person. Schedules work flow and establishes priorities for timely billing and follow up. Ensures all Hold claims lists assigned are worked on a weekly basis. Identify ongoing issues and trends that can be corrected or improved in areas affecting billing; these may include areas of posting, claim hold's, take backs, kick codes, or insurance. Ensures AR postings of all insurance payments and refunds. Works with front office staff, to ensure that all patient information is correctly entered and processed for billing. Collects patient co-pays, self pays, and patients balances and process payments via phone calls from patients. Responsible for maintaining communication with insurance companies on any changes affecting billing for EFM. Maintaining login's for assigned insurance companies. Working knowledge and training of current EFM computer systems used to complete billing. Ensures on a daily basis to promote an environment filled with teamwork, a positive outlook and constant professionalism. Qualifications and Skills: Education & Certifications High school diploma or equivalent (minimum). Preferred: Associates degree in healthcare administration, business, or related field. Certification: Certified Professional Biller (CPB), Certified Medical ReimbursementSpecialist(CMRS), or equivalent preferred. Technical & Professional Skills MedicalBillingExpertise: Strong understanding of ICD-10, CPT, and HCPCS coding. Familiarity with EHR/EMR systemsand practice management software. Knowledge of insurance claim processes, denials, take-backs, kick codes, and appeals. Experience posting payments, adjustments, and refunds accurately. Regulatory Knowledge: Demonstrated understanding of HIPAA complianceand patient confidentiality. Knowledge ofstate and federalbillingregulations. Computer & Technical Proficiency: Proficiency with Microsoft Office Suite (Word, Excel, Outlook). Ability to manage insurance company portals and maintain logins. Quick learner with newbillingsoftware and systems. Experience 3+ years of medicalbillingexperience(preferably in a clinical or specialty practice setting). Proven track record of working insurance claims, AR management, and patient collections. Experience collaborating with front office and clinical staff to ensurebillingaccuracy. Soft Skills & Core Competencies Communication: Clear, professional communication with patients, providers, coworkers, and insurance companies. Attention to Detail: High level of accuracy in data entry, coding, and claims review. Analytical Skills: Ability to identifybillingtrends, resolve recurring claim holds, and recommend process improvements. Organization & Prioritization: Skilled in managing multiple claims, payments, and deadlines simultaneously. Problem-Solving: Proactive in resolving claim denials, patientbillingconcerns, and workflow bottlenecks. Teamwork: Positive attitude, promotes collaboration, and contributes to a professional work environment. Confidentiality: Strong sense of ethics and commitment to protecting sensitive patient information. Physical requirements: Prolonged periods sitting at a desk and working on a computer. The employee is frequently required to walk; use hands and fingers, handle, or feel; and reach forward with hands and arms. The employee is occasionally required to sit and stoop, kneel, or crouch. Must be able to lift up to 35 pounds at times. Our culture and values are every employees responsibility: The needs of our patient come first S.P.I.R.I.T Stewardship Patient & Population Focused Health Care Integrity Respect Innovation Teamwork Benefits: Health, Dental, Vision benefits Life Insurance 401k with a company match up to 6% Paid Time Off

BILLING SPECIALIST II RESPONSIBLE TO: Business Office Manager SALARY: Step Range: 12 ($40,453) -31($70,934); Full Benefits CLASSIFICATION: Non-Management, Regular, Full-Time LOCATION: Klamath Tribal Health & Family Services 3949 S. 6th Street, Klamath Falls, Oregon BACKGROUND: Comprehensive POSITION OBJECTIVE Klamath Tribal Health & Family Services (KTHFS) is a tribally-operated health facility offering direct medical, dental, pharmacy, behavioral health, and non-emergent transportation services to Native Americans and Alaska Natives residing within the service delivery area. The Billing Specialist is responsible for managing patient accounts in a complex, multi-disciplinary Business Office environment. The incumbent shall cross-train with other members of the Klamath Tribal Health Business Office Staff and shall participate in all functions of the coding and billing cycle, to include: daily review of encounters, analyzing chart notes and assuring the appropriate service codes are utilized, data entry of encounter forms, posting charges into the computer system, perform claims review, claims submission, timely billing, follow-up and collection of all accounts, payment posting, claims audit and research. The incumbent shall also function as a resource for clinic providers and staff and will assist with coding and billing questions, and quality assurance activities. MAJOR DUTIES AND RESPONSIBILITIES 1. Daily review, analyze, and interpret patient ambulatory EHR and/or paper encounter coding and corresponding chart note documentation and determine that the appropriate diagnostic and procedural codes are used and appropriately reflected in the chart note for code assignment as outlined by the CMS guidelines. Assuring that medical/dental necessity billing guidelines are met. 2. Ensure the appropriate service codes are applied in the billing record that corresponds to the documentation referenced in the chart note or on the encounter forms. Ensure that the appropriate ICD-10, CPT, HCPCS, CDT coding conventions have been used for services provided by all health service types within KTHFS, including but not limited to: medical, dental, behavioral health and transportation. 3. Work with providers and nursing staff to clarify documentation in the EHR system if needed. Including correlating anatomical and physiological processes of a diagnosis to assure the most accurate ICD-10 code(s) are used. Advise supervisor and clinicians of deficiencies to support charge capture of all billable services. 4. Prepare and submit clean claims (electronic or paper) to primary/secondary insurance carriers including Medicaid, Medicare, (Part A&B), and private insurance companies. 5. Maintain compliance with billing regulations: including Medicaid (DMAP), Medicare (Parts A&B, DME), Private Insurance Carriers (i.e. HMA, BCBS, ODS, etc.). 6. Payment post insurance checks or EFTs, which includes: verifying the checks or EFTs that have been receipted in the KTHFS Operations Support System, batching the checks or EFTs into the current billing system, and then accurately posting the payments into the current billing system. 7. Process refunds for any overpayments made to KTHFS. Monitor claims payment and promptly request POs for refunds to insurance companies, or perform electronic claim adjustments per payer requirements, for any overpayments made on claims. The refund will also be processed to reflect the claim refund in the practice management system. 8. Process No-Pay EOBs, applying an adjustment, create billing notes and claim follow-up. This includes the appeal of insurance claims that have been wrongfully paid or denied, contacting insurance companies by phone to obtain information concerning extent of benefits and/or settle unpaid claims and providing any additional information requested by insurance companies for the processing of submitted claims. 9. Record in NextGen system all claims related phone calls, correspondence, and activities related to each patient account. 10. Maintain current filing system for encounters, POs, & etc.; process daily incoming mail and correspondence for review, completion, and filing. 11. Communicate regularly with Patient Registration Staff and record patient benefit effective/term date(s) into the practice management system as needed. 12. Create electronic batches to submit to clearinghouse in Nextgen and reconcile to claims spreadsheet including follow up on electronic claims receipt by payer. Correct any claims before archiving the file in the clearinghouse. 13. Work outstanding A/R by reviewing, rebilling, and adjusting accounts to ensure accurate and thorough billing of claims, by running reports and working on claims. Track and monitor claims processing, ensure timely follow-up for the payment of bills; Identify, and resolve all outstanding/pending claims. 14. Monitor the Business Office outlook inbox regularly and back bill any claims and/or adjust claims where applicable. 15. Run specific reports as identified below: · To be ran and worked weekly - Pending Charges Report, Unbilled Encounters, Paper Claims printed, Clearinghouse Reports (claims denied, outstanding claims, claims removed, claims rejected) · Biweekly reports - Kept Appointments with No Encounters report, Aging Reports, and maintain up to date reports making sure all old billing is addressed. 16. Establish and maintain an effective working relationship with public and private payers; identify potential problems that could cause interruptions to cash flows. 17. Participate in yearly chart audit activities for quality assurance purposes; document results in report format, as needed, to be able to have reviewed by Clinical Director and Compliance Officer. 18. Attend coding seminars, meetings, or other training opportunities to keep abreast of changes in the profession. 19. Like all employees of the Klamath Tribes, the incumbent will be called upon to accomplish other tasks that may not be directly related to this position, but are integral to the Klamath Tribes' broader functions, including but not limited to, assisting during Tribal sponsored cultural, traditional, or community events that enable the successful operation of programs and practices of The Klamath Tribes as aligned with The Klamath Tribes' Mission Statement. Some of these tasks may be scheduled outside of regular work hours, if necessary. SUPERVISORY CONTROLS Work under the supervision of the Business Office Manager, who provides general instructions. Work is assigned in terms of functional/organizational objectives. The manager assists with unusual situations that do not have clear precedents. Employee must be able to work with minimal supervision, using initiative and judgement in setting priorities to meet the demands of the workload. Work is performed within the purview of laws, and regulations. The manager will review work regularly for quality and compliance with established policies and procedures and payer guidelines. KNOWLEDGE, SKILLS, ABILITIES Technical knowledge, skill, and understanding of the American Medical Association developed CPT coding system in order to acquire, interpret, and resolve problems based on information derived from system monitoring reports to be carried over to the required billing forms. Technical knowledge, skill, and understanding of the concepts of the International Classification of Diseases, Tenth Revision, Clinical Modification (ICD-10-CM) for classification of diseases and/or procedures. Knowledge and understanding of CDT dental coding system. Basic knowledge and understanding of HCPCS coding. Knowledge of mental health and alcohol and drug coding and billing is desirable. Ability to work with minimal supervision, using initiative and judgment in setting priorities to meet the demands of the workload while adhering to the insurance rules and regulations that relate to coding and billing. The knowledge of and/or the ability to learn the billing guidelines as they pertain to FQHC/Tribal Health Clinics. Knowledge of established procedures, required claim forms (both paper and electronic) associated with the various health insurance programs. In-depth knowledge of Medicaid (OARs, Rulebooks). In-depth knowledge of Medicare Part A & B billing regulations. Knowledge of medical terminology. Knowledge of claims review, account auditing, and quality assurance. The ability of tracking, handling, and completing multiple projects. Ability to communicate well (both orally and in writing) and work effectively with other employees, managers, and administrators. This person should be able to express themselves in a clear and concise manner for the purposes of correspondence, reports and instructions, as well as for obtaining and conveying information to ensure a cooperative working relationship with all staff. Willingness to maintain expertise to keep current with changes in procedure and diagnosis coding and third-party payer reimbursement policies through continuing education. Above average ability to work with numbers and set standards in order to assure proper payment and adjustments posting. Must be dependable, thorough, accurate, well-organized and detail oriented. Ability to maintain strict confidentiality of medical records and adhere to the standards for health record-keeping, HIPAA and Privacy Act requirements. Conduct self in accordance with KTH&FS Employee Policy & Procedure Manual. QUALIFICATIONS, EXPERIENCE, EDUCATION Minimum Qualifications: Failure to comply with minimum position requirements may result in termination of employment. · REQUIRED to possess a High School Diploma or Equivalent. ( Must submit copy of diploma or transcripts with application.) · REQUIRED Must have one of the following certifications: Certified Professional Coder (CPC), Certified Coding Specialist (CCS), Registered Medical Coder (RMC), RHIA, RHIT or an Associate's degree in Medical Office Systems or Health Information Management. · REQUIRED One (1) year of medical and/or dental billing and coding experience. Experience must be reflected on application; or submit copy of coder certification with application · REQUIRED Demonstrated proficiency in the technical knowledge of medical terminology, anatomy and physiology, and CPT and ICD-10-CM coding systems · REQUIRED to have Computer and/or word processor experience. · REQUIRED to submit to a background and character investigation, as per Tribal policy. Following hire must immediately report to Human Resource any citation, arrest, conviction for a misdemeanor or felony crime. · REQUIRED to submit to annual TB skin testing and adhere to KTHFS staff immunization policy in accordance with the Centers for Disease Control immunization recommendations for healthcare workers. · REQUIRED to accept the responsibility of a mandatory reporter in accordance with the Klamath Tribes Juvenile Ordinance Title 2, Chapter 15.64 and General Resolution #2005 003, all Tribal staff are considered mandatory reporters. Preferred Qualifications: · AAPC coder certified or AHIMA coder certified. · Experience with NextGen or other electronic health record system is preferred. Indian Preference: · Indian Preference will apply as per policy. Must submit documentation with application to qualify for Indian Preference . ACKNOWLEDGEMENT This is intended to provide an overview of the requirements of the position. It is not necessarily inclusive, and the job may require other essential and/or non-essential functions, tasks, duties, or responsibilities not listed herein. Management reserves the sole right to add, modify, or exclude any essential or non-essential requirement at any time with or without notice. Nothing in this job description, or by the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type. APPLICATION PROCEDURE Submit a Klamath Tribal Health & Family Services Application for Employment with all requirements and supporting documentation to: Klamath Tribal Health & Family Services ATTN: Human Resource 3949 South 6th Street Klamath Falls, OR 97603 *************************** IT IS THE RESPONSIBILITY OF THE APPLICANT TO PROVIDE SUFFICIENT INFORMATION TO PROVE QUALIFICATIONS FOR TRIBAL POSITIONS. Please Note: If requirements are not met, i.e., submission of a resume in lieu of a tribal application or not including a required certification, your application will not be reviewed and will be disqualified. Indian Preference will apply. In accordance with Klamath Tribal policy, priority in selection will be given to qualified applicants who present proof of eligibility for “Indian Preference”. Applications will not be returned. Requirements:

Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas in the USA. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last from 3 to 6 months and will cover different data collection areas. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. Due to weather downtime, work on weekends is possible.Requirements Must have a valid Driver Licence; Good driving skills and clean driving record; General car knowledge would be a plus; Enjoys driving, within standard business hours; Available for a minimum of 3 months; Must have private monitored parking space for corporate vehicle; Great communication and reporting skills; Tech savvy (drivers will use Gmail, Google Forms and Google Meet); High level of responsibility; Self-motivated and detail oriented; Must be able to successfully pass a background check (criminal and driving record). We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!

**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Life Flight Network is one of the most prominent not-for-profit air ambulance organizations. As the industry's trailblazers, we constantly raise the bar for safety, excellence, social justice, and innovation in the skies and on the ground. Being a member of our esteemed team means embarking on a career defined by distinction, pride, compassion, and unwavering service. We are a group of dedicated professionals who thrive in a high-octane, collaborative environment. Our collective brilliance shines as we come together to make a difference in the communities we serve. Here, you'll find the best and the brightest talents, who are second to none in their dedication and expertise. Are you ready to unleash your potential and make a real impact in your community? If you're seeking a rewarding and fulfilling path, then look no further - Life Flight Network is the place where your aspirations will take flight! JOB SUMMARY: The Accounts Receivable Specialist is responsible for completing follow up on patient accounts to reduce delays in reimbursement. This includes calling responsible parties, accessing insurance websites/payment portals, health care facilities, and government agencies to reach resolution. The Accounts Receivable Specialist is responsible for ensuring progress is being made and accounts are advancing through the billing cycle. The Accounts Receivable Specialist identifies when accounts require escalation and ensure proper escalation protocols are followed. This role is essential in maintaining overall quality goals for transport billing. QUALIFICATIONS: Bachelor's degree preferred, high school degree or equivalent required. May substitute direct years of experience in similar position for educational years. Minimum 3 years of claims, billing and collection experience Prior collections or medical billing experience with a basic understanding of ICD10, HCPCS, and medical terminology preferred Certified Ambulance Coder Certification, Certified Coder and/or Ambulance Billing experience preferred Excellent written and verbal communication skills and ability to communicate clearly and concisely Ability to work in fast paced environment; provide vision and the ability to execute goals and objectives with a high degree of accuracy Strong interpersonal skills and the ability to communicate at all levels of the organization and external customers; can-do attitude, willingness to ‘dig in' where needed Ability to multitask; able to prioritize tasks by levels of importance and urgency Understanding of HIPAA rules and compliance Working knowledge of Medicaid, Medicare, and Commercial Insurers' billing processes and requirements GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS: Make telephone calls to patients/hospitals/insurances/facilities/attorneys as needed to research claims or obtain claim specific information Contact insurance carriers to inquire upon the status of past due accounts Follow up on self-pay accounts, which includes, but is not limited to, contacting patients by telephone to inquire about insurance coverage or establish payment plans Maintaining established workflow to keep aging accounts at a minimum. This includes, but is not limited to, daily follow up on unpaid claims as well as follow up on accounts that have reached collections Utilize systems to locate claim specific information Ability to review provided documentation and determine appropriate actions Process the various determinations received from payors and route claims to promote progression through the billing process. This includes, but is not limited to, appeals, corrected claims, utilization review and redeterminations. 🌟 Benefits That Go Above and Beyond At Life Flight Network , we believe our team members deserve more than just a job - they deserve a rewarding, supported, and balanced life. That's why we offer a thoughtful benefits package that truly sets us apart: Compensation & Retirement Competitive pay 401(k) with a 100% vested employer contribution - your future grows from day one Tenure bonuses to reward your loyalty and long-term commitment Health & Wellness Comprehensive Medical, Dental, and Vision coverage Company-paid Life and AD&D Insurance Company-paid Short & Long-Term Disability Insurance for peace of mind Wellness Reimbursement Program to support your health goals Complimentary Life Flight Network Membership for you and your household Family & Lifestyle Paid Parental Leave to support growing families Adoption Assistance for those building families in new ways Bereavement Leave (including for pets) - because every family member matters Paid Volunteer Time - make a difference in the community, on us Generous Paid Time Off, starting at nearly 4 weeks annually for full-time employees Growth & Recognition Tuition and Training Reimbursement to invest in your professional development Employee Recognition Awards celebrating your impact and achievements Multilingual Stipend to honor the value of diverse communication skills Join Life Flight Network and be part of a team that takes care of those who care for others - both in and out of the workplace. All candidates are subject to drug screening and background investigation. Life Flight Network is an equal opportunity employer.

Job Description We are looking for an enthusiastic Male Laboratory Collection Specialist to join our Field Operations team in the Grants Pass, OR area. The selected candidate will be working in a mental health/addiction treatment center, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid (saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must. The schedule for this position will be Monday-Friday 9a-5:30p. The pay range for this role will be $18-$20/hr, depending on experience. We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities. Essential Functions: Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory Maintain organization in the collection of all specimens Assemble samples for shipping File requisitions, chain of custody forms, and associated paperwork Collect and scan insurance, as applicable Education and Experience: HS diploma or GED is required Experience in a medical office or treatment clinic is preferred but not required Knowledge, Skills, and Abilities: Ability to read names, test codes, follow basic instructions Must have basic computer skills Strong attention to detail Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment Working Conditions: Contact with biological specimens Requires protective devices May be required to lift up to 25lbs Must be able to stand for long periods of time Must be able to perform observed collections if required Must be able to work in fast-paced environments efficiently About Navis Clinical Laboratories: Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis supports its team members by providing a benefits package to eligible staff that includes: Medical / Dental / Vision Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Paid Time Off (PTO) Volunteer Time Off (VTO) Paid Holidays 401(k) with Company Match Company Paid Basic Life Insurance Short Term and Long Term Disability (STD/LTD) available Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment. Job Type: Full-time Salary: $18 - $20 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday, 9a-5:30p Reliably commute or planning to relocate to Grants Pass, OR before starting work (Required) Education: High school or equivalent (Required) Shift availability: Day Shift (Preferred) Work Location: In person Job Types: Full-time Pay: $18.00 - $20.00 per hour Schedule: Day shift Monday to Friday Work Location: In person