Client Specialist - Business Insurance
Account specialist job in Fargo, ND
Company:Marsh McLennan AgencyDescription:
Client Specialist - Business Insurance
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Specialist at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Client Specialist on the Business Insurance team, you'll deliver the client effective and efficient resolutions to their business risk management needs. You will need to manage multiple priorities efficiently, communicate with clients in a clear and concise fashion, identify issues and implement appropriate resolutions, and collaborate with other team members and carrier partners.
Lead the preparation of insurance proposals for clients and drive the remarketing process
Prepare and manage coverage endorsements and cancellations
Responsible for the preparation of certificates of insurance
Analyzes, prioritizes and interprets information drawing accurate conclusions
Work conjointly with the producer and other service team members on the account so all parties are aware of important activities happening on the account
Keep current on rates, forms, and coverage changes through bulletins, seminars and training offered
Maintain knowledge of carrier appetites and capabilities
Drive and support agency and departmental goals for retention, upselling, and new sales
Identify opportunities for efficiency and effective improvements within department and agency
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Bachelors in business, finance, risk management, communication, or equivalent degree
Experience in the insurance industry
These additional qualifications are a plus, but not required to apply:
Property & Casualty License (required in first 3 months)
CISR designation (required in first 3 years)
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check out our website or flip through our recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-Hybrid
#MMABI
Auto-ApplyCustomer Experience and CStore Specialist
Account specialist job in Lisbon, ND
Customer Experience & C-Store Specialist
Reports to: Office Manager
Position Type: Full-time - Hourly ($18-$25 DOE)
Work Hours: 8:00 am - 5:00 pm,
Monday through Friday (flexibility required for C-Store coverage)
Our Culture: We humbly began as a small, hometown-owned company and remain committed to excellence in the fuel industry. Our team values include collaboration, learning together as we grow, and work-life balance. Join us in a rewarding role that blends customer service, retail operations, and community
engagement.
Summary: We are a growing fuel and propane distributor with multi-site locations across ND. The Lisbon location is transitioning to a new full-time position, with benefits, approximately 40 hours per week. This position combines responsibilities of a Customer Experience Specialist and C-Store operations. This hybrid role requires a self-motivated, dependable individual who can effectively balance administrative tasks with retail duties while delivering excellent customer service and operational support.
Responsibilities
Customer Service and Administrative Duties:
- Answer phones and emails; assist customers with orders, account inquiries, and service requests.
- Maintain and update customer accounts with accuracy.
- Process transactions, invoices, reports, and deposits.
- Support drivers with orders and dispatch communication.
- Utilize Google Docs and Cargas to manage inventory, daily cash box balancing, mail, and other records.
- Represent the company with professionalism and uphold our Core Values.
C-Store Operations:
- Open and close the store, including alarm system and till setup.
- Prepare and stock coffee, breakfast items, and store merchandise.
- Process local account reports, daily worksheets and deposits.
- Maintain cleanliness and organization inside and outside the store (shelves, pumps, restrooms, parking lot).
- Manage orders with vendors (e.g., Henry's, Coke, Pepsi), stock coolers, and track inventory markdowns, transfers, and use.
- Change fuel prices at Lisbon and the second location.
- Monitor and replenish washer fluid, towels, and garbage at both locations.
Qualifications:
- Self-motivated and reliable with a strong sense of accountability.
- Positive and professional attitude.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask across office and retail settings.
- Basic computer skills including Microsoft Office and Google Suite.
- Ability to lift and stock inventory and perform cleaning duties as required.
- Willingness to work in a fast-paced environment with varying priorities.
Join our team and help shape a growing location, where service and community matter.
Work schedule
8 hour shift
Supplemental pay
Other
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k) matching
Profit sharing
Overnight Call Specialist (In Office Position)
Account specialist job in Fargo, ND
Job Description
FirstLink is looking for Overnight Call Specialists. The Call Specialist will provide support to individuals reaching FirstLink by phone call, text, or online chat. You will lend a listening ear, de-escalate emotional and mental health crises, and make appropriate referrals to local community resources. Your primary responsibility will be engaging with help-seekers across all FirstLink lines, including the 988 Suicide & Crisis Lifeline, 211 Information & Referral Helpline, and various regional or statewide crisis lines. A successful candidate will have some experience in crisis intervention or customer service, as well as strong written and verbal communication skills.
The Overnight shift at FirstLink works from 12AM-8AM or 12AM-8:30AM, and is part of the holiday rotation.
FirstLink provides extensive training to ensure that you are confident and ready to make a difference in the lives of others everyday.
Are you ready for an exciting opportunity? Apply today!
Job Type: Full-time
Salary: $21.00 per hour
Benefits:
Employee Assistance Program
100% paid health, dental, and vision insurance (for the employee only)
Long-term and short-term disability
Life insurance
12 days of paid time off, 8 hours accrued per month during the first calendar year
Schedule:
12AM-8AM or 12AM-8:30AM
Overnight shift
Holidays
Weekend availability
Required Education and Experience:
Must have a high school diploma or GED
Must be 18 years of age or older
Must be able to read, write, and follow oral or written instructions
Minimum of 6 months' working experience in a call center, customer service, human service, or mental health field
Work Location: In person
Commercial Client Services Specialist
Account specialist job in Fargo, ND
The commercial client services specialist operates as a connection between retail, treasury management and Healthcare Bank and deposit operations regarding VRU, commercial banking, online and mobile banking and treasury management services. Uses knowledge of treasury management, commercial banking, and deposit products to serve Bell Bank's commercial customer base effectively and efficiently. They provide solutions for customers who encounter complex issues with online banking, mobile banking, text banking or VRU. In addition to taking direct calls from clients, they receive escalated calls from bank employees. This team will act as a one-stop place for customers to go to resolve any questions, or issues that may arise.
Primary Duties:
Leadership Expectations
Facilitate and accept change within Bell's Values and Bottom Line.
Internal and External Technical Support
Monitor incoming tickets in the service managing tool.
Build rapport with retail customers, commercial clients and employees; understand and represent customers' needs when communicating internally; and at the direction of leadership or senior members of the department, guide customers to the best solutions.
Handle ACD calls from internal bank employees and external customers related to online banking for retail, commercial and HealthcareBank support queues. Resolve incidents in one call.
Listen and communicate clearly and effectively both verbally and non-verbally, while providing computer hardware and software support remotely to retail customers and commercial clients.
Use appropriate tools to remote into retail customers' and commercial clients' computer or mobile device to guide them through updating software or hardware, including drivers needed for remote deposit.
Respond to retail customer, commercial client and employee requests as it relates to online and commercial services products or treasury management services within established SLA requirements. This includes granting temporary limit increases, Digital Banking maintenance, or assisting with login access.
Log all incoming calls and secure message requests.
Continually review existing processes, test new processes and continually identify improvements.
Partner with the appropriate departments to research and resolve questions and issues for clients.
Follow appropriate escalation process to unsure unresolved customer incident or request are addressed within proper timeframe
Maintain expertise and proficiency with all currently used mobile devices and related IOS and Android software, PC and Mac desktop operating systems and other peripheral devices, online browsers, malware and virus software.
Assist with the installation and implementation of new remote deposit scanners for commercial clients.
Assist team with processing scheduled tasks as needed which require expertise from commercial client services, including and not limited to, $5 statements, DOT.NET cases, Proofpoint statements, audits on temporary limit decreases, voicemail messages and system-generated notifications which require action.
Recommend updates to policies and procedures for commercial client service products and treasury management services.
This includes the development of help sheets, user guides and FAQs for online users during training, as well as procedures used by commercial client services to provide day-to-day support.
Complete small tasks with coaching and/or teaching and collaborate with team members on larger efforts of work, following department procedures.
Assist with testing online or mobile banking prior to the release of new Digital Banking products or services.
Be receptive to guidance for learning commercial banking, embracing feedback, and continuously improving.
Commercial Client Services Specialist II
Primarily supports tier 2 queue line
Able to evaluate issues related to automated enrollment
Conducts research for large statement process problems
Assists in advanced NACHA file troubleshooting
Responsible for RD Client Hardware, Software and Scanner issues.
Responsible for Zelle for Business
Able to recognize deficiencies in title and environmental under supervision of senior staff.
Must be able to be on-call 24 hours support
Bell Bank Culture, Policy and Accountability Standards:
Know by name and face as many customers and employees as possible, calling them by name as often as possible.
Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
Know, understand, and live the company values and bottom line.
Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
Prompt and reliable attendance.
Perform other duties as assigned.
Job Skills Required:
B.A. in Business Administration, Finance, or related field; or an equivalent amount of experience within the banking industry.
CCSS I - 1+ year of customer service experience and/or technical support experience, preferred.
CCSS II - 2+ years of customer service experience and/or technical support experience, preferred.
Proficiency in banking deposit products and customer service.
Knowledge of PC and Mac operating systems, browsers, malware and virus software, Citrix, and proxy services that may be used by commercial customers is desirable.
Ability to occasionally work additional hours to meet coverage needs for commercial client services or meet project deadlines.
Ability to work effectively both within a team, and as an individual contributor, in an unpredictable environment.
Ability to analyze problems and respond swiftly to unpredictable challenges.
Ability to recall guidelines and procedures and absorb new ideas and concepts quickly.
Must be able to travel independently throughout the company and to customer locations as needed.
Work flexible hours outside of standard shifts when required to support bank needs and client expectations.
Participate in after hours on-call rotation schedule.
Client Account Specialist
Account specialist job in Fargo, ND
Job DescriptionDescription:
The Client Account Manager - Commercial Lines is responsible for meeting the marketing, service, and quality standards of Choice Insurance, a Vizance Company. The associate is responsible for day-to-day account management for small to mid-sized clients. This entry-level role works to develop ongoing #PeopleFirst relationships with clients by supporting and facilitating sales, policy changes and claims.
This is a full-time onsite role at our Fargo, ND location.
WHAT YOU WILL DO
Promotes customer retention by providing #peoplefirst customer service by maintaining solid business-to-business relationships
Administrative support with the management of insurance client accounts, primarily with the technical system and data entry duties.
Operational support for book of business, completing tasks timely and accurately to ensure compliance, organizational and client needs are met.
Timely and accurate completion of tasks, basic product knowledge.
Supports Insurance Advisors in onboarding new clients, collecting required information, generating documents, assisting in claim reporting, and recommending additional coverage as needed
Reviews current coverage and recommends changes in coverage and markets as needed at each service contract
Remarkets accounts as needed
Secures quotes for new business opportunities
Maintains orderly electronic files and information in accordance with agency standards
Maintains confidentiality of sensitive information.
Assists with billing and payment inquiries.
Checks new business policies, insurance renewal policies, endorsements, and audits for accuracy.
Creates and generates reports upon request.
Verifies accuracy and coverage adequacy of policies, requests changes to correct errors as needed
Independently manages workflow to ensure efficient, accurate and timely processing of transactions and renewals
Keeps informed of industry and new product information, coverages and technology to continuously improve knowledge base
Helps support bringing up and training new individuals when asked
Offers transactional assistance to Commercial Lines Support Staff
WHAT YOU WILL ENJOY ABOUT BEING AN ASSOCIATE
COMPANY PAID Voluntary Life and Short-Term Disability insurance!
Comprehensive employee benefits package (medical, dental, vision, life, and disability insurance)
401(k) & company match
HSA
FSA
Paid Time Off
Licensure assistance
Security of working for a stable, independent agency with a defined path for internal succession
A supportive team environment that celebrates success
Positive work-life balance
Requirements:
Property & Casualty Licensing required within 60 days of hire (Assistance provided)
Ability to assists with departmental projects.
Performs assigned duties within the department and focuses primarily on day to day technical/operational tasks.
Excellent customer service and interpersonal skills
Works under direct supervision
Work full-time - Monday-Friday 8am-5pm onsite at branch location
Account Associate - State Farm Agent Team Member
Account specialist job in Fargo, ND
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Financial Service Specialist (Teller)
Account specialist job in Fargo, ND
Job Description
About FCCU
FCCU is the largest credit union in the region with over a billion dollars in assets. We are a growing family of employees who succeed both personally and professionally. We offer competitive total compensation, technical and leadership development, and opportunities for industry and community involvement.
As a credit union we are member owned. This allows us to invest in our members and the communities we serve. Through helping others achieve financial growth and giving back to our communities, you can truly fulfill the FCCU mission of Life is Better with Community.
Core Values-Strengthen Community by helping members grow and thrive.
Community-Our Communities define who we are "People Helping People."
Integrity-We will live and work with uncompromised integrity.
Passion-We will display passion in our work and service to our membership.
Growth-We believe that growing both as a Credit Union and professionally as employees is imperative to our long-term success.
Job Responsibilities
Our goal is to meet our members' financial needs with extraordinary personal service. This passion for quality and people-focused care is also evident in how we treat our employees.
Arrive each day full of energy and ready to provide unsurpassed customer service to our members while maintaining our tradition of community trust.
Cheerfully and in a professional manner, you greet them in person, on the telephone, or by email and enjoy developing and nurturing relationships as you serve their financial needs.
You stay busy as you efficiently process routine financial teller transactions for our new and existing members.
You have opportunities to utilize your product knowledge and cross-sell financial products and services to meet their current and future financial needs.
You will have the ability to open new accounts, secure retail loans, process transactions and cross-sell products and services to meet members' financial needs and increase member satisfaction.
You provide engaging, personal service to members and truly care about finding real solutions to their financial needs. You are goal-oriented and always learning and improving. You take pride in being the face of FCCU and projecting a positive image to our current and prospective members alike!
Qualifications
High school diploma or GED
Previous cash-handling preferred
Ability to operate a computer, telephone and other office equipment
Competitive team player, with a positive attitude willing to learn and adapt to change
Ability to communication, both written and verbal
Detail-oriented and able to work in a fast-paced member service environment
Benefits
We provide a great benefits package that includes 11 paid federal holidays, 401k match, fully paid single medical, dental and vision and much more. While we know benefits are highly important, we also recognize and support the value of a family and work life balance.
Work Schedule
Full time Monday-Friday and rotating Saturdays.
You must complete an FCCU employment application located at ******************************
First Community Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (EOE, including disability/vets)
Accounts Receivable Supervisor
Account specialist job in Fargo, ND
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Responsible for overseeing the areas of Insurance Follow up, Customer Service, and with our sending of the Electronic Claims to the insurance plans.
Qualifications
-
High School Diploma or GED Equivalent
- 1+ years Supervisory experience
- 1+ year healthcare AR collection / Medical billing experience (Medicare, Medicaid or commercial billing exp)
- Strong Data Entry
- Knowledge of Microsoft Office (Word / Excel) Strong Customer Service Skills
Additional Information
Hours for this Position:
Monday-Friday 8am-5pm (must be slightly flexible, since it is a Supervisor Role)
Duration:
temp to PERM
Advantages of this Opportunity:
•Excellent Medical benefits Offered, Medical, Dental, AND Vision
•Growth potential
•Fun and positive work environment
Account Representative - State Farm Agent Team Member
Account specialist job in Fargo, ND
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401k
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Pharmacy Infusion Billing Analyst
Account specialist job in Fargo, ND
**Careers With Purpose** **Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.**
**Facility:** Fargo Equip
**Location:** Fargo, ND
**Address:** 3223 32nd Ave S, Fargo, ND 58103, USA
**Shift:** 8 Hours - Day Shifts
**Job Schedule:** Full time
**Weekly Hours:** 40.00
**Salary Range:** 19.00 - 30.50
**Job Summary**
Responsible for functions related to pharmacy coding and billing; participate in the resolution of pharmacy billing issues. Ensure that all pharmacy processes are completed in a timely manner and that projected incoming revenue is captured and reconciled against prescription records. Reviews and completes coding, claims, and denials for medications, supplies, and diagnosis within pharmacy. Maintains payer database, adding new payers when needed and assigning a pricing contract. Will work with payers as needed to determine eligibility. Evaluates provider database for new providers ensuring all license information is complete and correct. Assess pharmacists' progress notes for proper documentation. Monitors denials and claims to assess outstanding accounts receivable.
Stay current on changing payer rules by subscribing and reviewing payer updates and home infusion industry magazines and listservs. Assist with statistical reports as requested and on a weekly, monthly, quarterly and annual basis. May provide consultation for hospital-based ground services. Utilize analytic software to build custom reports for AR or denials.
**Qualifications**
Associate's degree in health care or business related field required. Bachelor's degree preferred. In lieu of education, leadership may accept 4 years of appliable experience.
Minimum of three years experience in pharmacy and medical billing.
Certified pharmacy technician, coder, or medical biller preferred.
**Benefits**
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit *********************************** .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************ .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
**Req Number:** R-0244114
**Job Function:** Revenue Cycle
**Featured:** No
Neuropsych Account Specialist - Fargo ND
Account specialist job in Fargo, ND
Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (
*in collaboration with AbbVie
)
About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s).
_
Your Contributions (include, but are not limited to):
Sales and Market Development
Drives product acceptance and growth through targeted education and strategic account management
Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications
Identifies and addresses territory-specific opportunities and barriers to product success
Effectively manages promotional resources and budget
Customer Relationship Management
Builds and maintains relationships with key stakeholders including:
Healthcare providers (Psychiatrists, Neurologists, NPs, PAs)
Clinical staff (RNs, LPNs, PharmDs)
Key opinion leaders and advocacy groups
Community Mental Health Clinics and Long Term Care facilities
Local/regional payers and pharmacies
Cross-Functional Collaboration
Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams
Professional Standards
Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices
Demonstrates integrity and models behaviors consistent with company values and compliance policies
Work Expectations
Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events
Other duties as assigned
Requirements:
BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR
Master's degree in science or related field AND 2+ years of similar experience noted above
Professional Expertise
Knowledge of best practices in the functional discipline and broader related business concepts
Strong understanding of healthcare regulatory and enforcement environments
Proven track record of meeting/exceeding sales objectives and launch success in complex environments
Developing internal reputation in area of expertise
Continuously works to improve tools and processes
Leadership & Teamwork
Ability to lead and participate in cross-functional teams
Exhibits leadership skills, typically directing lower levels and/or indirect teams
Builds trust and support among peers
Acts as a settling influence in challenging situations
Technical Skills
Strong computer skills and working knowledge of business systems
Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.)
Excellent project management abilities
Critical Thinking
Sees broader organizational impact across departments/divisions
Excellent analytical thinking and problem-solving skills
Intellectual curiosity and ability to challenge status quo
Able to decide and act without having the complete picture
Communication & Relationship Management
Excellent verbal and written communication skills
Strong sales and account management disposition
Ability to navigate complex accounts across varied care sites
Understanding of specialty fulfillment and payer requirements
Personal Attributes
Results-oriented with high ethical standards
Adaptable and effective in managing change
Ability to meet multiple deadlines with accuracy and efficiency
Thrives in performance-based, fast-paced environments
Versatile learner who enjoys unfamiliar challenges
Derives satisfaction through purposeful, passionate work
Entrepreneurial attitude/experience
Job-Specific Requirements
Should reside within the geographic area of the assigned territory
Valid driver's license and clean driving record (position requires frequent driving)
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $123,100.00-$168,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program.
Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
Auto-ApplyAccounts Receivable
Account specialist job in Fargo, ND
Essential Job Functions and Responsibilities
Complete all monthly Accounts Receivable tasks to include invoicing, recording payments to customer accounts, collections, and refund processes.
Provide support to bi-weekly payroll processing.
Assist in the preparation of financial statements to ensure compliance with GAAP (Generally Accepted Accounting Principles).
Participate in the creation and management of the organizational budget.
Provide support to the Director of Accounting.
Other duties as assigned.
Essential Skills
Accounting Knowledge: Strong understanding of accounting principles, practices, and procedures.
Analytical Skills: Ability to analyze financial data and make informed decisions.
Attention to Detail: Meticulous attention to detail ensuring accuracy to financial records.
Communication Skills: Strong oral and written communication skills are essential with the ability to implement goals and objectives required by the accounting profession.
Education and/or Experience
Four-year degree in accounting or multiple years of experience.
Computer Skills
To perform this job successfully, an individual should have knowledge of Great Plains Dynamics (preferred), Millennium (preferred), Kronos (preferred), Advanced in Microsoft Excel; Word; and Outlook.
Accounts Receivable / Billing Coordinator - Full Time
Account specialist job in Moorhead, MN
Eventide Senior Living Communities in Moorhead, MN is currently looking for a full time Accounts Receivable / Billing Coordinator.
Eventide offers a competitive salary, an excellent benefits package, and generous Paid Time Off (PTO) program for full time positions. We have a
fun and dynamic
work culture!
The Billing Coordinator is responsible for a variety of duties, as assigned, which includes routine billing, payment posting, and problem solving for various payers, including insurance, HMO, Medicaid, Medicare and private pay, 3rd party payers and also special projects in billing and collection. In addition, the Coordinator may be responsible for billing and posting for special contracts and for obtaining and/or entry of prior authorizations. The Coordinator is responsible for clear, detailed communication with the facilities and finance staff and with payers and resident/responsible parties regarding various insurance-related and payment-related issues. Responsibilities may also include researching and resolving resident claims which are denied or uncollected and, also, working with the facilities and other finance staff members to resolve billing problems to maintain adequate cash flows and the timely disbursement of accounts payable requests within acceptable cash flow policies, and to assure accuracy in preparation of financial statements.
Ideal Candidate
Requires 2 year technical program in accounting
3-5 years of accounts receivable experience preferred
Essential Job Functions
Operate software systems for billing, posting, filing claims and claims research
Generate and send out billing statements.
Obtain and/or enter documentation as needed to bill, such as authorizations, financial agreement, ancillary charges.
Maintain detailed records as required with in our software system.
Resolve discrepancies in account records.
Verify accuracy of billing data and revise errors.
Interact with other staff, residents, responsible parties, payer and other agencies to answer questions, obtain information
and resolve issues.
Monitor aging reports and take such steps as necessary to guarantee payment of claims.
Coordinate and collect necessary information from staff or payers for claims adjudication.
Participate in take-back, overpayment, and refund process.
Recognize problem accounts and notify appropriate staff to assist in problem resolution.
Anticipate trends or changes with payers and advise supervisor of them.
Record monthly payments received.
Participate in Medicare Meetings with the facilities
Prepare all necessary monthly statements, report, logs, yearly reports, and any other required reports.
Assist in creation of manuals and processes.
Participate in training of new staff members.
Maintain open, positive, cordial, team-oriented communication with the Eventide team.
Back up other areas of the Finance Teams as needed
Compensation
At Eventide, we value our employees and offer a competitive estimated salary starting at $50,000 for the Billing Coordinator based on qualifications, experience, and location.
Our comprehensive benefits package includes health, dental, and vision insurance. As well as ancillary benefits, such as life and disability insurance. Eventide also offers a 403(B) with employer match, paid time off, and many other great perks for working with us. Connect with our Human Resources Team at *************** to learn more!
Easy ApplyAccount Associate - State Farm Agent Team Member
Account specialist job in Wahpeton, ND
Job Description*Future Opening* Our office is currently staffed, but we are always accepting applicants for future talent. Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Account Representative - State Farm Agent Team Member
Account specialist job in Detroit Lakes, MN
Job DescriptionBenefits:
Unlimited PTO
Disability Insurance
Life Insurance
Supplemental Health Insurance
Simple IRA MAtch
Bonus based on performance
Paid time off
Training & development
Join Our Mission, Live Our Vision
At Nick Christenson State Farm, we believe insurance isnt just about policies, its about people. Our mission is simple but powerful: You are loved. We believe that love is the greatest superpower that God gave us and it's our mission to deliver love in every interaction.
Our vision is bold: Each interaction is an opportunity to be the first name people think of when they think insurance. Yet our dream reaches far beyond that. Through the You Are Loved movement, we imagine a world where every person feels safe, understood, and deeply loved. Where love for one another comes as naturally as love for oneself.
Knowing this is a mission of a lifetime, we find fulfillment in the journey. This takes showing up with heart, courage, and a relentless commitment to doing the right thing.
The Role
As Agency Support, you wont just be helping others with their insuranceyoull be helping people protect what matters most while carrying forward a mission that changes lives. Youll build relationships, listen deeply, and better protect families and businesses. You will find not just a job here, but a career path filled with growth and purpose.
What Youll Do
Connect with people, uncover needs, and provide solutions that fit their lives
Build lasting client relationships with genuine care and proactive communication
Contribute to a culture that thrives on positivity, accountability, and fearless growth
What Were Looking For
Strong communication skills and a natural ability to connect with people
A drive to grow, learn, and achieve meaningful goals
Experience in sales or service is a plus, but heart and mindset matter most
Character and values that align with our mission and movement
Property/Casualty Licensed, Life/Health Licensed or willingness to obtain
If youre looking for more than just a jobif you want to be part of a team that leads with love, serves with courage, and works with purposethis is the place for you.
Apply today and help us make our mission a reality.
Sales Account Associate
Account specialist job in Horace, ND
The Sales Account Associate plays a key role in researching DRN ReadiTech's CLEC market area of Horace, Casselton, and Mapleton to identify potential customers for ReadiTech Fiber's full suite of products, equipment, and services. The Sales Account Associate is responsible for promoting and selling fiber-optic solutions, managed services including but not limited to cybersecurity, IT managed services, as well as security and surveillance systems, Internet, video, and voice services. In addition to driving sales, the position actively educates existing and prospective customers about the many benefits and features of the full suite of offerings. The Sales Account Associate will have a strong public relations presence and will be responsible for representing DRN ReadiTech and ReadiTech Fiber at community events and public engagements to enhance brand awareness, build positive relationships, and support marketing initiatives.
Essential Job Functions:
Research DRN ReadiTech's CLEC market area of Horace, Casselton, and Mapleton for potential customers of ReadiTech Fiber's equipment and services.
Sell ReadiTech Fiber's products and services, including but not limited to cybersecurity managed services, security and surveillance systems, maintenance contracts, IT managed service contracts, Internet, video and voice services.
Responsible for network sales
Manage any wholesale relationships
Consistently generate incremental revenue from sales
Ensure revenue and customer satisfaction goals are met
Manage business customer relationships
Work with the marketing department to develop and enhance public relations and marketing strategies to ensure brand consistency and drive sales
Research and monitor existing client base and industry developments to identify potential new product opportunities
Participate in cross-functional teams to execute product development plans
Follows up with customers following installations and alterations to ensure customer satisfaction
Inform and educate existing and potential customers on Company services and equipment
Respond direction to customer inquiries and correctly dispatch customer calls to appropriate personnel
Accurately prepare specifications, proposals, and quotes
Assist as needed in any community promotional events
Assist the Technical Solutions Supervisor in yearly-expanded sales and services budgetary requirements
Assist with and/or preform any sales training that is requested by Technical Solutions Supervisor
Must have valid driver's license and be able to operate motorized vehicles
Regular, reliable, consistent, and punctual attendance is required
Other duties as assigned
Knowledge, Skills, and Abilities:
Ability to gain comprehensive knowledge of ReadiTech Fiber's products and services
Knowledge of IT/IP Technologies
Knowledge of commercial and federal cybersecurity best practices
Knowledge of marketing and sales practices and principles
Knowledge and understanding of target markets and industry trends
Skill in operating customer relationship management systems
Skill in oral and written communication
Strong negotiation, persuasion, and closing skills
Analytical skills to understand the challenges and problems customers face so sale opportunities can be identified
Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner
Ability to develop and implement sales and PR strategies in collaboration with the sales and marketing teams
Ability to organize and prioritize multiple work assignments
Ability to make sound decisions using information at hand
Physical Requirements:
0-24%
25-49%
50-74%
75-100%
Seeing: Must be able to read computer screen and various reports. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. 75-100%
Communication: Must be able to hear well enough to communicate with customers and business contacts. 75-100%
Sitting/Standing/Walking: 75-100%
Climbing/Stooping/Kneeling: 0-24%
Lifting/Pulling/Pushing: frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds and infrequently move up to 50 pounds. 0-24%
Fingering/Grasping/Feeling: Must be able to write, type, and use phone system. 75-100%
Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Full-Time Evening Call Specialist (In Office Position)
Account specialist job in Fargo, ND
FirstLink is looking for multiple Full-Time Evening Call Specialists. The Call Specialist will provide support to individuals reaching FirstLink by phone call, text, or online chat. You will lend a listening ear, de-escalate emotional and mental health crises, and make appropriate referrals to local community resources. Your primary responsibility will be engaging with help-seekers across all FirstLink lines, including the 988 Suicide & Crisis Lifeline, 211 Information & Referral Helpline, and various regional or statewide crisis lines. A successful candidate will have some experience in crisis intervention or customer service, as well as strong written and verbal communication skills.
This position will work 40 hours/week, Sunday-Thursday or Tuesday-Saturday, and be part of a holiday rotation.
FirstLink provides extensive training to ensure that you are confident and ready to make a difference in the lives of others everyday.
Are you ready for an exciting opportunity? Apply today!
Job Type: Full-time
Salary: $19.00 per hour
Benefits:
Employee Assistance Program
100% paid health, dental, and vision insurance (for the employee only)
Long-term and short-term disability
Life insurance
12 days of paid time off, 8 hours accrued per month during the first calendar year
Schedule:
Sunday-Thursday OR Tuesday-Saturday
4PM-12AM or 4PM-12:30AM
Evening shift
Holidays
Weekend availability
Required Education and Experience:
Must have a high school diploma or GED
Must be 18 years of age or older
Must be able to read, write, and follow oral or written instructions
Minimum of 6 months' working experience in a call center, customer service, human service, or mental health field
Work Location: In person
Client Account Specialist
Account specialist job in Fargo, ND
Full-time Description
The Client Account Manager - Commercial Lines is responsible for meeting the marketing, service, and quality standards of Choice Insurance, a Vizance Company. The associate is responsible for day-to-day account management for small to mid-sized clients. This entry-level role works to develop ongoing #PeopleFirst relationships with clients by supporting and facilitating sales, policy changes and claims.
This is a full-time onsite role at our Fargo, ND location.
WHAT YOU WILL DO
Promotes customer retention by providing #peoplefirst customer service by maintaining solid business-to-business relationships
Administrative support with the management of insurance client accounts, primarily with the technical system and data entry duties.
Operational support for book of business, completing tasks timely and accurately to ensure compliance, organizational and client needs are met.
Timely and accurate completion of tasks, basic product knowledge.
Supports Insurance Advisors in onboarding new clients, collecting required information, generating documents, assisting in claim reporting, and recommending additional coverage as needed
Reviews current coverage and recommends changes in coverage and markets as needed at each service contract
Remarkets accounts as needed
Secures quotes for new business opportunities
Maintains orderly electronic files and information in accordance with agency standards
Maintains confidentiality of sensitive information.
Assists with billing and payment inquiries.
Checks new business policies, insurance renewal policies, endorsements, and audits for accuracy.
Creates and generates reports upon request.
Verifies accuracy and coverage adequacy of policies, requests changes to correct errors as needed
Independently manages workflow to ensure efficient, accurate and timely processing of transactions and renewals
Keeps informed of industry and new product information, coverages and technology to continuously improve knowledge base
Helps support bringing up and training new individuals when asked
Offers transactional assistance to Commercial Lines Support Staff
WHAT YOU WILL ENJOY ABOUT BEING AN ASSOCIATE
COMPANY PAID Voluntary Life and Short-Term Disability insurance!
Comprehensive employee benefits package (medical, dental, vision, life, and disability insurance)
401(k) & company match
HSA
FSA
Paid Time Off
Licensure assistance
Security of working for a stable, independent agency with a defined path for internal succession
A supportive team environment that celebrates success
Positive work-life balance
Requirements
Property & Casualty Licensing required within 60 days of hire (Assistance provided)
Ability to assists with departmental projects.
Performs assigned duties within the department and focuses primarily on day to day technical/operational tasks.
Excellent customer service and interpersonal skills
Works under direct supervision
Work full-time - Monday-Friday 8am-5pm onsite at branch location
Financial Service Specialist (Teller) - Fargo
Account specialist job in Fargo, ND
About FCCU
FCCU is the largest credit union in the region with over a billion dollars in assets. We are a growing family of employees who succeed both personally and professionally. We offer competitive total compensation, technical and leadership development, and opportunities for industry and community involvement.
As a credit union we are member owned. This allows us to invest in our members and the communities we serve. Through helping others achieve financial growth and giving back to our communities, you can truly fulfill the FCCU mission of Life is Better with Community.
Core Values-Strengthen Community by helping members grow and thrive.
Community-Our Communities define who we are "People Helping People."
Integrity-We will live and work with uncompromised integrity.
Passion-We will display passion in our work and service to our membership.
Growth-We believe that growing both as a Credit Union and professionally as employees is imperative to our long-term success.
Job Responsibilities
Our goal is to meet our members' financial needs with extraordinary personal service. This passion for quality and people-focused care is also evident in how we treat our employees.
Arrive each day full of energy and ready to provide unsurpassed customer service to our members while maintaining our tradition of community trust.
Cheerfully and in a professional manner, you greet them in person, on the telephone, or by email and enjoy developing and nurturing relationships as you serve their financial needs.
You stay busy as you efficiently process routine financial teller transactions for our new and existing members.
You have opportunities to utilize your product knowledge and cross-sell financial products and services to meet their current and future financial needs.
You will have the ability to open new accounts, secure retail loans, process transactions and cross-sell products and services to meet members' financial needs and increase member satisfaction.
You provide engaging, personal service to members and truly care about finding real solutions to their financial needs. You are goal-oriented and always learning and improving. You take pride in being the face of FCCU and projecting a positive image to our current and prospective members alike!
Qualifications
High school diploma or GED
Previous cash-handling preferred
Ability to operate a computer, telephone and other office equipment
Competitive team player, with a positive attitude willing to learn and adapt to change
Ability to communication, both written and verbal
Detail-oriented and able to work in a fast-paced member service environment
Benefits
We provide a great benefits package that includes 11 paid federal holidays, 401k match, fully paid single medical, dental and vision and much more. While we know benefits are highly important, we also recognize and support the value of a family and work life balance.
Work Schedule
Full time Monday-Friday and rotating Saturdays.
You must complete an FCCU employment application located at ******************************
First Community Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (EOE, including disability/vets)
Account Representative - State Farm Agent Team Member
Account specialist job in Detroit Lakes, MN
Job DescriptionBenefits:
Community Involvement
Positive Environment
Recognition
Life Insurance
Supplemental Health Insurance
Disability Insurance
Simple IRA
Salary Plus Commission
License Reimbursement
Bonus based on performance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Join Our Mission, Live Our Vision
At Nick Christenson State Farm, we believe insurance isnt just about policies, its about people. Our mission is simple but powerful: You are loved. We believe that love is the greatest superpower that God gave us and it's our mission to deliver love in every interaction.
Our vision is bold: Each interaction is an opportunity to be the first name people think of when they think insurance. Yet our dream reaches far beyond that. Through the You Are Loved movement, we imagine a world where every person feels safe, understood, and deeply loved. Where love for one another comes as naturally as love for oneself.
Knowing this is a mission of a lifetime, we find fulfillment in the journey. This takes showing up with heart, courage, and a relentless commitment to doing the right thing.
The Role
As an account representative, you wont just be selling insuranceyoull be helping people protect what matters most while carrying forward a mission that changes lives. Youll build relationships, listen deeply, and bring peace of mind to families and businesses. You will find not just a job here, but a career path filled with growth and purpose.
What Youll Do
Connect with people, uncover needs, and provide solutions that fit their lives
Build lasting client relationships with genuine care and proactive communication
Contribute to a culture that thrives on positivity, accountability, and fearless growth
What Were Looking For
Strong communication skills and a natural ability to connect with people
A drive to grow, learn, and reach meaningful goals
Experience in sales or service is a plus, but heart and mindset matter most
Character and values that align with our mission and movement
If youre looking for more than just a jobif you want to be part of a team that leads with love, serves with courage, and works with purposethis is the place for you.
Apply today and help us make our mission a reality.