We are seeking a detail-oriented and reliable Accounts Payable Clerk to join our finance team. The primary responsibility of this role is to manage data entry and ensure accurate and timely processing of invoices and payments. The ideal candidate will have excellent organizational skills, a keen eye for detail, and the ability to handle a high volume of transactions.
Key Responsibilities:
Data Entry:
Accurately enter invoice data into the accounting system.
Ensure all entries are complete and correct, and resolve discrepancies promptly.
Invoice Processing:
Receive and review invoices for appropriate documentation and approval.
Code and match invoices to purchase orders and receiving documents.
Payment Processing:
Prepare and process electronic transfers and payments.
Monitor accounts to ensure payments are up to date and follow up on outstanding balances.
Record Maintenance:
Maintain vendor files and ensure all information is up to date.
Keep accurate records of all transactions and ensure proper documentation.
Communication:
Liaise with vendors and internal departments to resolve invoice and payment issues.
Respond to inquiries regarding invoice status and payment processing.
Reconciliation:
Assist in month-end closing and reconciliation of accounts payable transactions.
Prepare and maintain accounts payable reports as required.
Compliance:
Ensure compliance with company policies and procedures and applicable laws.
Assist in audits by providing necessary documentation and explanations.
Qualifications:
High school diploma or equivalent; Associate's degree in Accounting or related field preferred.
Proven experience as an Accounts Payable Clerk or similar role.
Proficiency in MS Office and accounting software (e.g., QuickBooks, SAP).
Strong data entry skills with a high degree of accuracy and attention to detail.
Excellent organizational and time management skills.
Ability to handle confidential information with discretion.
Strong communication and interpersonal skills.
Working Conditions:
Office environment.
Full-time, 40 hours per week.
Occasional overtime may be required during peak periods.
Benefits:
Competitive salary.
Health, dental, and vision insurance.
Retirement plan with company match.
Paid time off and holidays.
Professional development opportunities.
$32k-39k yearly est. 8d ago
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Accounts Payable Clerk
Central Transport 4.7
Account specialist job in Warren, MI
Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 90 years is currently seeking an Accounts Payable Clerk for our Corporate Office in Warren, MI. This entry level opportunity is a great way for college students, recent graduates or experienced professionals to join our Accounting team of trained professionals. If you are a detail oriented, dedicated individual that thrives in a fast paced environment this is the opportunity for you!
Current students that can work full time are encouraged to apply!
Ideal candidates will meet the following requirements:
High School diploma required, Associates or Bachelors' Degree preferred in an Accounting or Business related field
Accounts Payable experience is a plus
Excellent communication - written and verbal
High attention to detail
Experience and skill in accurate data entry
Ability to multitask in a fast paced environment
Experience with Microsoft Office; MS Word, MS Excel
Previous experience in an office setting is preferred, but not required
Assertive personality with excellent customer service skills and dependability
Desire to grow and advance in Accounting field preferred but not required
Responsibilities will include:
Process invoices in a fast paced work environment utilizing a purchase order system
Review all invoices for appropriate documentation and approval prior to payment
Answer all vendor inquiries
Maintain accounts payable reports, spreadsheets and corporate accounts payable files
Assist Corporate Financial Officers as necessary
Work closely with the Accounting Department
Assist in monthly closings
Perform filing and coping
Salary and Benefits:
Medical/dental benefits
401(k)
Paid vacation
Life Insurance
Collaborative environment
Opportunity for advancement!
8am to 5pm Monday through Friday
$39k-49k yearly est. 5d ago
Global Accounting & Compliance Leader
Tenneco 4.8
Account specialist job in Northville, MI
A leading company in the transportation industry is seeking an Executive Director, Business Unit Controller to oversee global accounting, financial reporting, and compliance with U.S. GAAP. The ideal candidate will have over 10 years of experience, including leadership roles, particularly within Big Four firms. Responsibilities include managing audit relationships, establishing internal controls, and leading strategic financial initiatives. A strong communicator with a commitment to excellence and the ability to thrive in dynamic environments will succeed in this role.
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$53k-63k yearly est. 4d ago
Customer Relations Specialist Apply Now! Earn $60K to $90K
Join The Schoenherr Roofing Team Today
Account specialist job in Troy, MI
Customer Relations Specialist
Required Skills: • Strong and effective customer relation service skills • Excellent verbal communication and customer service abilities • Ability to build rapport quickly and maintain professionalism
Experience:
• 3-5 years of customer service experience
• A proven track record in customer relations is a MUST
• Experience in home improvement or related industries is a plus, but not required
Essential Duties & Responsibilities:
• Handle 100% warm inbound/outbound leads - no cold calling
• Contact homeowners to schedule estimate appointments for roofing and home
improvement services
• Accurately maintain CRM records and follow up on leads
• Collaborate with a supportive, high-performing support team
Position Offers:
• Competitive compensation with uncapped bonuses - top performers earn $90K+
• Real career growth opportunities - we promote from within
• A professional, team-focused environment - modern office with strong culture
• Join a family-owned company, not a corporate call center
To Apply:
All applicants must submit their updated resume along with a contact phone number.
$90k yearly 6d ago
Client Success Specialist for SaaS Company | On-Site
Gigworld Talent Solutions
Account specialist job in Clinton, MI
Client Success Specialist for SaaS Start-Up Company | On-Site in Clinton Twp We are looking for a detail-oriented Client Success Specialist to support our rapidly growing client base. This role will help reduce workload for our internal leaders by taking ownership of onboarding and training agents and their staff on our client's systems and processes.
The ideal candidate will have strong teaching or training experience (retired educators welcome), excellent communication skills, and the ability to confidently guide agents through technical and process-based learning sessions in a professional, client-facing environment.
Key Responsibilities
● Ensure agents and staff understand workflows and can confidently use the system:
Onboarding Sessions (Approx. 30 minutes per client)
● Conduct onboarding sessions via Microsoft Teams to set up new B File accounts.
● Collect and input clients' scheduling links (Microsoft Bookings or Calendly) into their B
File account.
● Guide clients through updates or changes to their scheduling links as needed.
Training Sessions (Approx. 1 hour per client)
● Deliver comprehensive training covering:
●Overview of B File's platform and features.
● Step-by-step walkthrough of the Risk Assessment Calculator (screen share).
● Introduction to calling services.
One-Off Training Sessions (Approx. 30 minutes)
● Provide refresher training for agents and their staff.
● Deliver tailored training for individuals or small groups to address specific needs or reinforce skills.
● Adapt delivery style depending on the audience to maintain credibility and engagement.
General Responsibilities
● Maintain professionalism and presentability on camera during Teams sessions.
● Establish credibility quickly with experienced, assertive agents by being confident,
well-prepared, and fluent with material.
● Track completed onboarding and training sessions, providing feedback and insights to
leadership for continuous improvement.
● Work closely with Jamie and the leadership team to ensure training content is accurate,
consistent, and effective.
Requirements
● Education/Experience:
Background in teaching, training, coaching, or adult education strongly preferred.
Insurance or call center experience is a big plus.
● Technical Skills:
Proficiency with Microsoft Teams and related software tools.
Strong computer skills, including the ability to navigate scheduling platforms
(Microsoft Bookings, Calendly).
Ability to learn and confidently teach B File tools and calculators.
● Soft Skills:
Clear, professional verbal and written communication.
Strong vocabulary and ability to present confidently to experienced professionals.
Highly presentable and professional demeanor in client-facing interactions.
Adaptability to different audiences and comfort handling assertive participants.
● Work Schedule & Environment
Full-time role; schedule will include both traditional 9-5 shifts and later shifts (e.g., 11-7) to provide coverage for agents in different time zones (West Coast, Alaska).
Two 15-minute breaks and one paid 1-hour lunch daily.
Onsite role with consistent presence required.
$32k-56k yearly est. 20d ago
Client Specialist Twelve Oaks Mall
Knitwell Group
Account specialist job in Novi, MI
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00055 Twelve Oaks MI-Novi,MI 48377Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$32k-55k yearly est. Auto-Apply 27d ago
Call Quality & Client Experience Specialist
Nyman Turkish PC
Account specialist job in Southfield, MI
At Nyman Turkish, we pride ourselves on being a nationally recognized “full-service” law firm specializing in California Workers' Compensation and Social Security Disability. Led by civil rights experts and Partners Jason Turkish, Jessica Turkish, Melissa Nyman, Spencer Nyman, and California Workers' Compensation Chair Brant Bruner, we've helped thousands of claimants recover tens of millions in benefits. Nyman Turkish offers unmatched representation for individuals with workplace injuries and disabilities. Our structure and workflows allow us to provide clients with personalized and efficient “boutique” representation at every step of the process. About the Role As a Call Quality & Client Experience Specialist at Nyman Turkish PC, you'll play a key role in ensuring exceptional client experiences and operational excellence. This position involves call grading, case auditing, and collaboration with leadership to improve team performance and training. Key Responsibilities • Call Grading: Review client calls for quality and provide constructive feedback to enhance communication and service.
• Client Contact & Dispute Resolution: Conduct daily calls to assist with dispute resolution and maintain strong client relationships (25-50% of your day on calls).
• Case Auditing: Audit case files for accuracy and compliance; report findings and recommend improvements.
• Team Collaboration: Share audit results and case updates with leadership and team members to ensure smooth workflows.
• Performance & Training: Monitor team metrics, analyze call trends, recommend training, and assist in updating training materials. Required Skills & Qualifications • Bachelor's degree preferred.
• QA experience preferred (including call auditing and dispute resolution).
• Strong organizational and project management skills.
• Excellent written and verbal communication skills.
• Experience in a call center environment and handling escalated calls.
• Salesforce experience preferred but not required. Compensation • Hourly Rate: $25-$28/hour Benefits • Excellent work environment with upward mobility to promote within the firm •Comprehensive benefits package: medical, dental, life, disability. •401(k) with 6% employer match. •Paid holidays, PTO, sick time, and more. Equal Opportunity Employer: Nyman Turkish is proud to be an Equal Opportunity Employer. We encourage applicants of all backgrounds, including but not limited to race, religion, color, national origin, sex, age, disability, and any other protected characteristic, to apply.
$25-28 hourly 5d ago
New Client Onboarding Specialist
CG Financial Services
Account specialist job in Haslett, MI
Job Description
The Client Onboarding Specialist for Personal Lines is a cornerstone of the agencys high-touch, concierge client experience. This role is responsible for delivering a white-glove onboarding experience for high-net-worth individuals and families, ensuring a seamless, confident, and deeply personalized transition into the agency.
Beyond onboarding, this position is designed as a developmental role that builds the technical knowledge, relationship skills, and client insights needed to support future growth initiatives, including consultative sales and client expansion opportunities.
Base salary $40,000 - $50,000 based on experience.
Opportunities for bonuses and growth are available.
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Vision Insurance
Life Insurance
Disability Insurance
Mon-Fri Schedule
Career Growth Opportunities
Free Coffee
Free Soda
Team Building Events
Opportunities to participate in community volunteering and outreach initiatives
Support for professional development, continuing education, and industry certifications
Dental Insurance
Retirement Plan
Hands on Training
Responsibilities
Serve as the primary onboarding contact for new high-net-worth personal lines clients
Coordinate all onboarding activities, including policy setup, documentation, carrier requirements, and internal handoffs
Ensure all client information, exposures, and household details are accurately captured and documented
Track onboarding milestones to ensure timely, flawless execution
Partner closely with producers, advisors, and service teams to ensure continuity and consistency
Identify opportunities to introduce additional agency resources or services as appropriate
Requirements
2+ years of experience in personal lines insurance, client service, or a high-touch professional services environment
Exceptional communication skills with a calm, confident, concierge-level presence
Highly organized with strong attention to detail and follow-through
Comfort working with affluent clients and complex household structures
Personal Lines license or ability to obtain
$40k-50k yearly 8d ago
Sr, Specialist, Account Management (PSAO Support)
Cardinal Health 4.4
Account specialist job in Lansing, MI
**What Account Management contributes to Cardinal Health** The Customer Care Account Management Representative serves as the primary point of contact for approximately 6,000+ retail independent pharmacies, VIP buying groups, and hospital systems. Reps are expected to resolve issues efficiently while maintaining strong relationships with customers and sales representatives. This role manages 15-40 daily interactions via phone, inquiry intake form, and live chat, addressing complex topics including but not limited to pharmacy reimbursement, PBM contracting and affilation, claim adjudication, credentialing, and PSAO onboarding serving as the main conduit to Cardinal Health's PSAO's (LeaderNET, MSInterNet, and MCC).
Furthermore, this role acts as a dedicated single point of contact for both Product and Solutions inquiries, as well as PSAO-related questions, for our Topco buying group and Health System group.
Customer Care Account Management Representatives are responsible for ensuring the smooth operation of pharmacy back-office functions and providing expert support related to Managed Care and PSAO inquiries.
This role operates in a dynamic, high-volume environment requiring exceptional communication skills and the ability to confidently engage with key stakeholders via telephone. Candidates must demonstrate a commitment to delivering seamless customer service, exhibiting strong personal leadership, interpersonal skills, and effective communication techniques. The ability to successfully navigate escalated customer and sales-related calls is essential. Prior experience with Managed Care and PSAOs, pharmacy reimbursement processes, PBM contracts, and in-store pharmacy operations is highly desirable
**Shift: Monday-Friday 8:00AM-5:00PM EST**
**Responsibilities**
+ Will possess Tier 1 knowledge of all PSAO focuses
+ Working and routing Inquiry Intake Forms for PSAO Support
+ Customer outreach through email and over the phone
+ Manage an average of 10-20 customer cases at a time
+ Answer an average of 15-40 incoming calls per day from pharmacy staff and Sales Team
+ Act as the designated Managed Care representative in recurring meetings with pharmacy chains and buying groups, addressing inquiries and providing updates
+ Attend and contribute to daily CCAM Team huddles and scheduled PSAO/Pharmacy group meetings, fostering collaboration and knowledge sharing.
+ Attend and engage in cross-departmental meetings
+ Act as a primary point of contact for pharmacy buying groups and hospital systems (e.g., Topco pharmacies and Health Systems) regarding Product & Solutions and PSAO-related Tier 1 inquiries
+ Lead and moderate New Customer Orientation calls, ensuring a positive and informative experience for newly onboarded pharmacy customers
+ Participate fully in the Mentorship Program, embracing opportunities to both mentor colleagues and be mentored to enhance skills and knowledge
+ Confident, articulate, and professional speaking and writing abilities
+ Ability to effectively apply de-escalation techniques during customer interactions
+ Ability to use resources and critical thinking skills to navigate grey areas in customer and sales interactions
+ Maintain structured and organized day-to-day responsibilities
+ Adaptable to the fluctuating healthcare landscape and open to new ideas and concepts
+ Acts as an advocate and liaison between the customer and the PSAO
+ Applies basic concepts, principles and technical capabilities to perform routine tasks
+ Responsible for identifying and tracking customer pain points
+ Proficiency in collaborating with colleagues in a virtual setting, maintaining a high level of professionalism and respect
+ Maintain required phone coverage levels and proactively communicate any potential deviations to the team
+ Able and willing to independently troubleshoot technical issues
+ Implement processes that improve overall customer experience
**Qualifications**
+ 1-3+ years of previous customer service experience, required
+ Managed care, reimbursement, and PBM knowledge, preferred
+ Pharmacy experience and/or Pharmacy Technicians, preferred
+ Prior computer experience using Microsoft Office systems, required
+ Proficiency in verbal and written communication, with a demonstrated commitment to active listening and effective interpersonal interactions.
+ Demonstrates organizational skills and a commitment to detail, ensuring high-quality work and adherence to standards
+ Possesses a strong work ethic and team player mentality
+ Possesses a professional and empathetic approach, exhibiting patience and a positive attitude when collaborating with peers and serving customers
+ Demonstrates skill in establishing rapport and fostering effective communication with Sales
**What is expected of you and others at this level**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possbile solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000- $81,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/24/2026*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$57k-81.6k yearly 2d ago
Billing Coordinator (Product and Freight)
Helm 4.4
Account specialist job in Plymouth, MI
Helm is looking for an entry-level Billing Coordinator to join our Accounting and Billing team. This role ensures accurate billing, timely invoicing, and smooth cash application for multiple clients and programs. The Billing Coordinator will handle vendor invoices, job costs, client invoices, and cash application tasks, while assisting with month-end billing. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced environment.
Key Responsibilities:
Prepare and submit invoices for various programs and clients, ensuring accuracy and timeliness.
Administer financial management programs, including co-op, incentive programs, and promotional allowances.
Process vendor invoices, including EDI files, to clear accounts payable and generate customer invoices.
Audit job costs and transportation costs for compliance and accuracy.
Process credit memos and maintain detailed records of incoming costs.
Collaborate with sales, merchandising, and finance teams to resolve billing discrepancies.
Perform cash application tasks, including applying customer payments, reconciling accounts, and resolving unapplied or misapplied payments.
Monitor accounts receivable and follow up on outstanding invoices
Assist with month-end closing processes and reporting.
Take ownership of billing procedures, address complex billing matters, and ensure timely invoice creation.
Communicate effectively with staff across all levels of the organization.
Requirements
Education & Experience:
High School Diploma with a minimum of 2 years of billing and accounting experience required.
Knowledge of modern accounts payable/receivable practices, invoicing, job posting, and cash application procedures.
Proficiency in Microsoft Office (Excel, Word, Outlook).
NetSuite ERP experience strongly preferred.
Required Competencies:
Proficient computer skills, including Microsoft Excel
Strong organizational skills and attention to detail
Sense of urgency
$34k-46k yearly est. 60d+ ago
Assistant Medical Billing Manager DME
J&B Medical Supply Co 3.8
Account specialist job in Wixom, MI
Full-time Description NEW YEAR! NEW CAREER WITH J&B MEDICAL!!!OUR MEDICAL BILLING TEAM KEEPS GROWING!!!!APPY NOW!
- Full Benefits after 30 Days!! PTO after 90 Days! and MORE!!!!
The Billing Assistant Manager is responsible for maintaining vast amounts of information in the HDMS system that is a resource to all department team members as they handle collections from payers. In addition, this position provides leadership to billing employees through monthly reviews, coaching and problem solving.
TARGET START DATE IS FEBRUARY 18TH. ARE YOU READY TO MAKE A MOVE??
Essential Functions:
· Review and approve write-off requests - identify improvements needed to processes based on write-off reasons and bring to billing manager and customer service manager's attention
· Assist billing manager with identifying payer claim processing issues and working with payers to resolve.
· Compose and meet with staff for 90-day and annual performance reviews.
· Assign and monitor overtime projects
· Monitor daily billing functions and ensure timeliness and completion. (Track and maintain active worksheets, weekly denial reports, assurance queues)
· Review aging regularly to identify payers that have had significant increase in aged balances.
· Answer staff questions and concerns as needed.
· Identify and research system issues; open and follow up on support tickets as needed
· Maintain HDMS tables including: product adds, bill code updates, non-payment codes, allowable updates
· Monitor private pay and collections process including running applicable reports for staff to complete.
· Monitor phone queue and voicemails to ensure appropriate coverage and timeliness of returning calls.
· Meet with billers to discuss aging and productivity results
· Run reports and provide to clerical staff (moveable rejections and deductibles, product return refunds, non-automated POTA, and sequestration)
· Assist with special projects as necessary
Supervisory Responsibilities:
With the guidance of the Billing Manager, this position supervises a team of 25+ who handle the complex work of collecting payments from hundreds of payers.
Position Type:
This is a full-time in office position, with the expectation of maintaining a regular work schedule. We are located in Wixom, MI. It is understood that the person in this position will routinely work longer hours to meet demands of the role. Occasional evening and weekend work may be required.
***Upon satisfactory training hybrid may become available
Travel:
Local day travel may be required on occasion.
Requirements
Required Education and Experience:
Minimum of 5 plus years healthcare billing in an environment with a complex, high-volume revenue cycle
Five plus years in a supervisory/leadership role
Good understanding of the nuances of DME billing
Five plus years experience with hands on billing and denials
Knowledge & experience with Multi State Insurances as well as private.
*
Please note: This is a full-time direct hire position.
No agencies please
Salary Description $60000.00 to 80,000.00 yearly
$60k-80k yearly 18d ago
Billing Coordinator
Cyfle
Account specialist job in Troy, MI
Salary: $ 50,000.00
We have partnered with a large law firm in the Troy, MI area to provide them with a Billing Coordinator. Please review the below description and let us know if you are interested.
Prioritized Must Have Skills for the Billing Coordinator:
#1. Must have Microsoft Office experience.
#2. Preferred accounting experience.
Responsibilities of the Billing Coordinator:
Work with attorneys and legal assistants to process, distribute and edit Pre-bills and invoices in a timely and accurate manner.
Prepare, verify, and submit electronic bills using various e-billing systems. Track and follow up to ensure that all submitted bills are accepted.
Have direct contact with clients to expedite processing as needed.
Facilitate resolution of billing discrepancies, research accounting records, troubleshoot and provide assistance in prevention and resolution of problems.
Update billing information in billing system as needed.
Distribute month-end reports.
Assist with cost recovery and trust accounting functions.
Track Pre-bills and inform attorneys of missed deadlines.
Assist with billing questions and projects.
Email and/or mail invoices.
Share responsibilities to answer and respond to calls received on the collection line.
Share responsibilities to answer inquiries from clients to general email account.
Assist with collection efforts as needed.
Assist with other accounting projects.
Requirements of the Billing Coordinator:
Law firm experience preferred, but not required.
Proficiency with Microsoft Office.
Ability to learn new accounting software.
Excellent computer skills a must.
Accounting experience preferred.
Bachelors degree in accounting preferred, but not required.
Other Key Requirements:
100% in office
No sponsorships or visa holders. No Corp-to-Corp.
Benefits of the Billing Coordinator:
Medical Insurance
Dental Insurance
401(k)
About the Company:
Cyfle is a global business dedicated to connecting talents worldwide. Our comprehensive RPO services, placement services, and training services help businesses unlock their full potential.
$50k yearly 60d+ ago
Medical Biller and Medical Office Manager
Total Extended Care Services
Account specialist job in Livonia, MI
Job Title: Medical Biller and Office Manager
Job Type: Full-time
We are seeking a highly organized and detail-oriented individual to join our healthcare team as a Medical Biller and Office Manager. This position is responsible for managing all aspects of medical billing, coding, and insurance claims while ensuring the smooth day-to-day operations of the office. The ideal candidate will possess strong administrative skills, be proficient in medical billing software, and have a deep understanding of medical insurance policies and compliance standards.
Key Responsibilities:
Medical Billing & Coding:
Accurately review patient records to ensure proper coding of diagnoses, procedures, and treatments.
Submit insurance claims and follow up on outstanding claims.
Ensure that billing procedures comply with healthcare laws, regulations, and insurance policies.
Monitor and track patient accounts to verify that payments are made timely.
Review and process patient billing inquiries, addressing issues related to charges, insurance claims, and payment schedules.
Maintain accurate and up-to-date patient billing information and files.
Work with insurance providers and healthcare professionals to resolve billing discrepancies and appeals.
Keep updated on changes in insurance policies, coding standards (e.g., ICD-10, CPT), and healthcare billing regulations.
Office Management:
Oversee day-to-day office operations, including managing office supplies, scheduling, and coordinating meetings.
Supervise and train administrative staff, providing guidance and support.
Manage patient appointments, ensuring timely and accurate scheduling.
Maintain a clean, organized, and efficient office environment.
Serve as the main point of contact for vendors, ensuring smooth coordination for supplies and office services.
Handle general office correspondence, including emails, phone calls, and mail.
Prepare reports and assist with budgeting for office operations and expenditures.
Ensure compliance with healthcare privacy laws, including HIPAA, to protect patient information.
Additional Responsibilities:
Assist in developing and enforcing office policies and procedures to streamline operations.
Collaborate with healthcare providers and management to ensure effective communication and patient care.
Handle patient inquiries related to billing, insurance, and office procedures.
Manage and resolve conflicts, complaints, and issues within the office environment.
Qualifications:
High school diploma or equivalent; additional education or certifications in medical billing, office administration, or healthcare management is a plus.
Proven experience as a Medical Biller, Office Manager, or in a similar administrative role in a healthcare setting.
Strong knowledge of medical terminology, insurance codes, and billing procedures.
Familiarity with billing software (e.g., Epic, Kareo, or similar) and office management tools.
Ability to handle sensitive and confidential information with discretion.
Excellent organizational, communication, and multitasking skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software.
Knowledge of HIPAA and healthcare compliance regulations.
Leadership skills and experience managing a team are highly preferred.
Benefits:
Competitive salary.
Health, dental, and vision insurance.
Paid time off (PTO).
Retirement plan options.
Continuing education opportunities.
If you're a motivated, detail-driven professional with a passion for helping others and managing efficient office operations, we encourage you to apply for this exciting opportunity!
$35k-53k yearly est. 60d+ ago
Temp - Non-Clinical - Medical Biller / Medical Billing Follow Up (Days) Shelby Charter Twp, MI-26040
Treva Corporation
Account specialist job in Shelby, MI
Treva is a supplemental staffing agency located in metro Detroit, Michigan. We partner with multiple health care organizations throughout the United States to fill needs for contract, contingent and/or direct hire positions. Put our passion of matching professional candidates with incredible opportunities to work for you!
SHIFT DETAILS
Days
No weekends
SUBMISSION REQUIREMENTS
Medical Billing Experience-Required
Hospital/ Facility Billing Experience- Required
Really looking for temp to perm placement
COVID VACCINE REQUIRED by 1/4/2022
If working collaboratively with an established agency to secure your next career move is intriguing to you - send your resume today! An experienced recruiter will contact you to determine what YOUR needs and career goals are. We will work together as a team to find the best position that suits your needs. Treva offers competitive packages, a supportive and encouraging culture, and a team of professionals that want to see you succeed! Our goal is to establish and maintain a relationship with our candidate that allows us to be your go-to resource for any and all career moves!
For a complete list of open positions, please visit ************************************************
$35k-53k yearly est. 60d+ ago
Accounts Receivable Clerk
Creative Financial Staffing 4.6
Account specialist job in Lansing, MI
Lansing, MI Onsite | Full-Time $40,000-$50,000
Flexible schedule between 7:30 AM - 5:00 PM
Looking to grow your career with a global, well-established organization? This Accounts Receivable Clerk role offers hands-on experience, team support, and long-term growth opportunities within a large company that truly invests in its people.
The dress code is casual (jeans and tennis shoes welcome!).
Responsibilities:
Purchase Order & Invoice Management
Upload POs to SAP and various customer 3rd-party portals
Manage and resolve ~600 existing invoices currently in the queue
Pull items from portals and shared inboxes and upload them to the correct supplier portals using unique log-ins
Upload POs from 3rd-party portals and troubleshoot issues when uploads fail (about 75% process successfully on the first try)
Collections & AR Support
Support the AR department through basic collection activities and follow-up
Ensure POs and invoices are matched accurately and routed to the correct systems
Software You'll Use
SAP
Heavy Excel usage
Qualifications:
Understanding of the order-to-cash cycle
Ability to distinguish between a PO and an invoice
Basic experience matching POs to invoices
Strong attention to detail and comfort working in multiple systems
Willingness to jump in and help resolve AR issues
Accounts Receivable Clerk Accounts Receivable Clerk Accounts Receivable Clerk Accounts Receivable Clerk Accounts Receivable Clerk Accounts Receivable Clerk Accounts Receivable Clerk
#INJAN2026
$40k-50k yearly 1d ago
Collections Specialist
Case Credit Union 3.7
Account specialist job in Lansing, MI
Job DescriptionDescription:
Responsible for performing collection activities associated with all delinquent and charged off member accounts and loans, including VISA credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, and home equity lines of credit. Review delinquent and charged off accounts, determines the Credit Union's position and, as circumstances indicate, directs and assists legal counsel in resolution proceedings. Assists in fraud and bond claims when requested by Management. Ensures that the Credit Union's professional image is maintained.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the effective and professional performance of resolution functions.
Utilizes effective human relations' skills and various forms of persuasion to present a positive Credit Union image in an already negative situation. Answers member questions and complaints relevant to Department functions. Determines Credit Union position in legal proceedings and works to minimize losses.
Uses experience and knowledge of Credit Union loan policies, procedures and documentation to review member's files in order to establish effectiveness of resolution proceedings.
Works toward prompt resolution of negative and delinquent accounts through negotiations with member.
Initiates small claims proceedings when appropriate
Represents the credit union in small claims proceedings when necessary.
Prepares reports as requested by Department Manager.
Performs resolutions efforts in accordance with Credit Union policies and procedures and ensures they are legally compliant.
Assumes responsibility for efficient administration of resolutions activities.
Keeps accurate and up-to-date activity reports on assigned accounts and/or loan delinquencies.
Documents all resolution actions taken, including telephone conversations, alternative financial arrangements, and correspondence.
Researches negative share accounts that appear on negative reports to ensure that Credit Union errors are detected promptly. Provides members the opportunity to fully explain their negative status.
Responsible for managing the maintenance, repair and security of repossessed properties, as directed and approved by management. Responsible for collateral repossessions, and the disposition of repossessed Credit Union assets.
Assumes responsibility for ensuring that professional business relations are established and maintained with Credit Union members and all other professionals.
Maintains the Credit Union's professional reputation throughout resolution operations and in all contacts with members, legal counsel, outside agencies and all other outside professionals.
Works with negative or delinquent borrowers to reach suitable arrangements to restore accounts to current status. Utilizes effective human relations skills and persuasion to calm irate members and resolve negative situations. Discusses possible financial arrangements, informs members of possible legal actions, and provides or suggests financial counseling as means to arrive at suitable payment arrangements.
Maintains confidentiality.
Assumes responsibility for establishing and maintaining effective communications and coordination with Credit Union personnel.
Assist area personnel as needed.
Keeps Management informed of activities, progress attained toward established objectives, and of any significant problems.
Attends and participates in meetings as required.
Assumes responsibility for related duties as required or assigned.
Stays informed of changes in resolution policies, procedures, and related legal requirements.
Ensures that work area is clean, secure and well maintained.
Actively & professionally cross-sells Credit Union services.
Must have reliable transportation to fulfill the duties of a Resolution Specialist.
PERFORMANCE MEASUREMENTS
Delinquent and negative accounts and/or loans are closely monitored and reviewed.
Appropriate resolutions actions instituted are in accordance with established Credit Union policies and are legally compliant. Legal actions are closely supervised and directed.
Delinquent and Charge off accounts and/or loans are promptly evaluated for the most cost-effective recovery. A recovery goal, which meets with management standards, is maintined.
Professional business relations exist with members and all outside professional contacts. All member questions are courteously answered.
Effective working relations and coordination exist with Credit Union legal counsel.
Required reports and records are accurate and timely.
Good working relations exist with area personnel and with management. Management is appropriately informed of area activities. Collectors are supported and directed as needed.
Requirements:
EDUCATION/CERTIFICATION:
High school graduate or equivalent.
Additional business training strongly preferred.
REQUIRED KNOWLEDGE:
General knowledge of resolution procedures, skip tracing and related laws and regulations.
Understanding of Credit Union loan products and policies.
Familiar with deposit programs and account ownership.
EXPERIENCE REQUIRED: None
SKILLS/ABILITIES:
Accuracy and thoroughness in work.
Ability to manage projects.
Excellent communication, telephone, and public relations skills.
Ability to work well independently.
Ability to work well in stressful situations.
Ability to operate related computer applications and other business equipment
including calculator, typewriter, copy machine, printer, credit bureau terminal, telephone, fax.
$36k-43k yearly est. 12d ago
Late Stage Collections Specialists
United Wholesale Mortgage Corp.(DBA UWM 4.6
Account specialist job in Pontiac, MI
As a Late Stage Collections Specialist, you will work with borrowers who are significantly delinquent (typically 90+ days past due) on their mortgage payments. Your focus will be to engage, educate, and guide borrowers toward positive resolution, whether through reinstatement, loss mitigation, or foreclosure alternatives-always with a strong emphasis on compliance, compassion, and client experience.
This role requires 100% onsite attendance in our Pontiac office.
WHAT YOU WILL BE DOING
* Proactively contact borrowers in late-stage delinquency to review account status and recommend appropriate resolution strategies.• Explain UWM's available workout and loss mitigation options, including repayment plans, loan modifications, forbearance, short sales, and deeds-in-lieu of foreclosure.• Document all communications and borrower activities thoroughly and accurately in servicing systems (e.g., MSP).• Collaborate across internal teams including Foreclosure, Loss Mitigation, Legal, and Compliance to ensure timely and effective handling of defaulted accounts.• Follow regulatory guidelines from CFPB, RESPA, FDCPA, and investor requirements (e.g., Fannie Mae, Freddie Mac, FHA).• Prepare accounts for foreclosure referral or suspension based on borrower responsiveness and eligibility.• Deliver a best-in-class borrower experience with empathy and professionalism during difficult conversations.• Meet or exceed individual and team performance metrics while upholding UWM's culture of excellence.
WHAT WE NEED FROM YOU
Must Have Qualifications:• High school diploma or equivalent (GED)• 2 years of experience in mortgage servicing, default collections, or loss mitigation• Strong knowledge of MSP, foreclosure processes and late-stage delinquency regulations• High attention to detail and ability to manage sensitive, time-critical accounts• Excellent verbal and written communication skills• Ability to thrive in a high-volume, compliance-focused environment• Strong computer skills; comfort with Microsoft Office and mortgage servicing platforms (e.g., MSP) Nice To Have Qualifications: • Associate's or Bachelor's degree in Business, Finance, or related field• Experience with Fannie Mae, Freddie Mac, FHA, or VA loss mitigation guidelines• Bilingual skills (especially Spanish)• Familiarity with UWM systems and servicing workflows
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
* Paid Time Off (PTO) after just 30 days
* Additional parental and maternity leave benefits after 12 months
* Adoption reimbursement program
* Paid volunteer hours
* Paid training and career development
* Medical, dental, vision and life insurance
* 401k with employer match
* Mortgage discount and area business discounts
* Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
* Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
* Gourmet cafeteria featuring homemade breakfast and lunch
* Convenience store featuring healthy grab-and-go snacks
* In-house Starbucks and Dunkin
* Indoor/outdoor café with Wi-Fi
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
$32k-39k yearly est. Auto-Apply 1d ago
Collection Specialist
GFL Environmental Inc.
Account specialist job in Southfield, MI
GFL Environmental is looking for a Collections Specialist to join our team out of our Southfield, Michigan Office! The Collections Specialist will perform, administer, and coordinate all collection functions to reduce the aging of client A/R through review, analysis, and communication with clients. This is a hands-on position that involves communicating with clients and employees.
Key Responsibilities:
* Daily collection calls (Outbound/Inbound)
* Contact customers regarding overdue accounts and determine reasons for non-payment
* Maintain accurate records of all collection activities, conversations, and payment commitments with customers
* Monitor customer accounts for non-payment, late payment and other irregularities
* Process credit card payments
* Use skip tracing techniques to locate customers
* Research/investigate historical data and resolve payment discrepancies and provide backups to customers
* Respond to customer questions and requests and resolve those questions/issues
* Complying with applicable laws, regulations, policies and procedures
* Overcome stall tactics and objection by suggesting different options for debt payment
* Follow company policies, procedures, and directives from supervisors/managers
* Perform other duties and responsibilities as required or requested by management
Knowledge, Skills and Competencies:
* At least two years (2) of collection experience
* Working knowledge of Microsoft Office-Outlook, Word and Excel
* Must be able to work a flexible schedule
* Proficient computer and math skills
* Self-starter with the ability to manage multiple tasks and meet deadlines
* Proven interpersonal, organizational, analytical and problem-solving skills
* Strong communication with outstanding phone etiquette and interpersonal skills
* Able to work efficiently as a part of a team as well as independently
* Possess strong logic, ability to take initiative and able to negotiate
Working Conditions:
* Work in indoor office environment Hybrid schedule
* Noise level is usually moderate.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL Environmental an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
$29k-41k yearly est. Auto-Apply 31d ago
Collections Specialist 2
Guardian Alarm Company of Michigan Jobs
Account specialist job in Southfield, MI
The Billing Specialist 2 will locate and notify holders of 121+ day delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts.
Uses automated internal systems to identify and monitor overdue accounts
Locates and contacts account holders by appropriate means, which may include mail, phone, or e-mail, to notify those customers of delinquent account status and to solicit payment
Reviews terms of sales, service, or credit contracts; provides options to customers for debt repayment; establishes repayment schedules based on customers' financial situations
Prepare customer accounts for Final Notice and Cancel Non-pay
Reconcile payment history
Review and contact the canceled customer accounts to provide settlement agreement to close the file as paid in full within 30 days, prior to the assignment to 3rd party collection agencies.
Expert of the department processes, procedures and master the MAS and CRM programs to efficiently perform the advanced job responsibilities.
Collects and posts payments to customer accounts
Records pertinent data on collection efforts and customer financial status in database
Research misapplied payments
Manage non-routine problem solving and conflict resolution to offer excellence in customer relations
Performs administrative and clerical functions as needed such as recording address changes and purging inactive records
Required Skills, Abilities, Education & Experience:
Excellent verbal and written communication skills
Proficient in Microsoft Office Suite or related software
Basic understanding of local, state, and federal debt collection laws
Basic understanding of principles and processes of customer service
Ability to perform customer needs assessments and to consistently meet service quality standards
Excellent time management skills
Ability to identify issues and creatively solve problems
Ability to learn and use relevant machinery and technology
Associate degree in Business or related field or equivalent working experience required
Inbound/Outbound call with ACD phone tree experience required
Three years of experience in credit and collections work preferred
$29k-41k yearly est. 60d+ ago
Dedicated Accounts Specialist
Central Transport 4.7
Account specialist job in Warren, MI
Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico.
Our Growth is Creating Great Opportunities!
Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 80 years is currently seeking a Dedicated Customer Service Representative for our Corporate Office in Warren, MI. This client relations role is a critical position to maintain customer perception of our organization. Our representatives are provided with in depth training to provide continuous skill and internal career enhancement based on performance and work ethic.
Job Details & Responsibilities:
Build and strengthen relationships
Provide a personalized customer experience
Echo the message and tone of Sales, to maintain consistency with the customer
Pro-active account monitoring and reporting
In-depth analysis of customer concerns provided in a timely and effective manner
End-to-end ownership, providing root cause analysis - driving resolution
Communication to Sales on account health
Communication to Sales supporting opportunities for growth
Scorecard review/analysis (Where Applicable)
The ideal candidate will possess the following:
2-3 years of LTL Customer Service experience
Strong leadership qualities
Excellent written and verbal communication skills
Associate's Degree in a business related field is preferred, but is not required
Excellent attendance and the ability to work the same shift each day
Problem solving ability
Strong attention to detail and sense of urgency
Ability to maintain a professional demeanor
Experience with Microsoft office (Outlook) and Excel, and willingness to learn company specific systems
Base EDI knowledge is preferred, but not required
Upbeat personality/positive outlook
How much does an account specialist earn in Flint, MI?
The average account specialist in Flint, MI earns between $27,000 and $68,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in Flint, MI
$43,000
What are the biggest employers of Account Specialists in Flint, MI?
The biggest employers of Account Specialists in Flint, MI are: