Account specialist jobs in Germantown, MD - 669 jobs
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Senior Billing Specialist
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Senior Accounts Payable Specialist
Customs Specialist (Entry Writer)
DSV A/S 4.5
Account specialist job in Herndon, VA
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Herndon, Woodland Park Rd
Division: Air & Sea
Job Posting Title: Customs Specialist (Entry Writer) - 98906
Time Type: Full Time
Customs Specialist (Entry Writer)
The Customs Specialist is responsible for managing customs-related processes and ensuring compliance with customs regulations within the transportation and logistics industry. They facilitate the smooth flow of goods across borders by handling customs documentation, resolving issues, and maintaining up-to-date knowledge of customs requirements. The Customs Specialist plays a critical role in minimizing delays and maximizing efficiency in customs clearance.
Duties and Responsibilities
Prepare and review customs documentation, including import and export declarations.
Ensure compliance with customs regulations, including tariff classification, valuation, and country of origin requirements.
Coordinate with internal teams, clients, customs brokers, and government agencies to resolve customs-related issues.
Maintain accurate and up-to-date knowledge of customs regulations and procedures.
Stay informed about changes in customs regulations, trade agreements, and industry practices.
Perform audits and reviews to assess compliance with customs requirements.
Provide guidance and support to colleagues on customs-related matters.
Handle customs inquiries, investigations, and disputes.
Monitor and track customs clearances and resolve any delays or issues.
Collaborate with customs authorities and participate in customs-related programs, such as C-TPAT or AEO.
Support the development and implementation of customs compliance procedures and policies.
Educational background / Work experience
Minimum of 2-3 years of experience in customs operations or customs brokerage.
Strong knowledge of customs regulations, processes, and documentation.
Familiarity with import and export operations and customs clearance procedures.
Skills & Competencies
In-depth understanding of customs regulations and requirements.
Proficiency in preparing and reviewing customs documentation.
Attention to detail and accuracy in customs declarations and record-keeping.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Ability to work well under pressure and meet deadlines.
Familiarity with customs valuation and classification methodologies.
Knowledge of international trade agreements and requirements.
Proficiency in using customs management software and systems.
Proficient in Microsoft Office suite.
Preferred Qualifications
Bachelor's degree in international trade, supply chain management, or a related field preferred
Certification in customs compliance or a related area.
Experience working with a variety of industries and commodities.
Familiarity with customs automation systems and software.
Experience in customs audits and compliance assessments.
Language skills
Fluent in English (oral and written)
Computer Literacy
Proficient in using customs management software and systems.
Familiarity with Microsoft Office suite (Word, Excel, Outlook).
Ability to quickly learn and adapt to new software and technology platforms used in the transportation and logistics industry.
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
For this position, the expected base pay is: $22.50 - $30.50 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.
DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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Customs Specialist (Entry Writer)
Herndon
$22.5-30.5 hourly 2d ago
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Strategic Accounting Policy & Advisory Lead
MacQuarie Bank Limited 4.4
Account specialist job in Washington, DC
A global financial services group in Washington is seeking a Senior Manager for Accounting Policy and Advisory. In this role, you will provide expert IFRS accounting advice, lead policy development, and engage with key stakeholders. The ideal candidate is a Chartered Accountant with strong technical skills and experience in complex transactions. This position offers hybrid working, requiring three days onsite.
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$97k-131k yearly est. 5d ago
Senior Billing Specialist
The Planet Group 4.1
Account specialist job in Washington, DC
Direct Hire/Perm
Hours: Full Time
Must Haves:
5+ years of legal billing experience
Client E-Billing experience
Aderant, Elite, or 3E (they use Aderant)
Strong communicators (give people a writing assignment during the process)
No typos in resumes
Large law firm experience
Preferred:
Bachelors Degree
Aderant (strongly preferred)
Senior Client E-Billing Specialist
The Senior Client E-Billing Specialist is responsible for the timely submission of e-bills for a large number of the firm's clients.
Responsibilities:
Submit e-bills to clients utilizing Bill Blast and various e-billing vendors and verifying successful submission.
Create new e-files using the industry standard Legal Electronic Data Exchange Standard (LEDES) format, etc.
Work with Client Billing Specialists to identify and resolve issues on e-bills submitted.
Submit timekeeper data to clients and e-billing vendors.
Submit budget and accrual information to clients.
Work with Billing & Collections Departments to address client deductions and any other issues.
Work with Pricing Department to verify rate arrangements.
Monitor status of invoices e-billed.
Follow up on outstanding e-bills and assist with collection efforts.
Back up the other Client E-Billing Specialists.
Job Specifications:
Bachelor's degree or 7+ years at a large law firm with relevant billing experience.
Minimum of 4 years of legal e-billing experience.
Experience with Elite Enterprise or Aderant.
Motivated, organized, detail oriented and able to prioritize work load, multitask and work independently.
Ability to handle a large volume of work.
Patience to work with invoices which may be rejected repeatedly.
Ability to work under pressure and meet deadlines.
Driven to contribute to the success of the team.
Flexibility to adapt to various situations, including overtime if needed.
Basic knowledge of Excel and Word.
$73k-108k yearly est. 2d ago
Member Retention Specialist
The Ford Agency
Account specialist job in Washington, DC
The Ford Agency is currently seeking a Member Retention Specialist to join the team-oriented membership department of a higher education association. The successful candidate will build relationships with members, and analyze data to develop member retention and engagement strategies for the short and long term. This is a great opportunity for someone who has solid experience in membership engagement in the higher education space and is looking to take on a strategic role.
Responsibilities Include:
Build strong relationships with members both individual and institutional
Communicate regularly with members; informing them of benefits, daily activities, and answer their inquiries
Implement strategic retention and outreach
Develop and distribute member newsletter alongside leadership and communications teams
Create member recognition programs and other initiatives for member engagement
Analyze data and other metrics to improve member retention
Collaborate with leadership on annual reports, and board materials related to membership trends
Qualifications Include:
Bachelor's Degree
3+ years professional experience in membership engagement, customer relations, or similar field
Experience in higher education and associations required
Experience with Salesforce or other CRM required
Superb written and verbal communication skills
Excellent time-management
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.
To see more positions available through The Ford Agency, please check out our website at ********************
$34k-48k yearly est. 4d ago
Client Service Specialist
Harrison Gray Search
Account specialist job in McLean, VA
Harrison Gray Search has partnered with a premier insurance and financial services firm to find a dedicated Client Service Specialist. This is a client-focused agency that prides itself on providing a superior customer experience and maintaining the highest standards of integrity.
Role Overview
As a Client Service Specialist, you will provide exceptional support to the account management team by handling daily client requests related to claims, billing, and eligibility. This role is essential for maintaining smooth agency operations and ensuring clients receive timely, high-quality service.
Key Responsibilities
Customer Advocacy: Communicate and follow up with clients and insurance carriers to resolve inquiries quickly.
Claims Management: Manage the full claims process, including reporting, documentation, and tracking status with carriers.
Account Support: Assist account managers with client activities, including enrollment and eligibility requests.
Billing & Data Entry: Resolve billing errors and maintain accurate client policy information within the Epic management system.
Records Management: Organize and update client files to ensure all documentation is current.
Requirements
Licensing: Must hold an active Life & Health Insurance license.
Experience: At least 2 years of customer service experience in an office setting.
Specialized Knowledge: Prior experience with claims resolution and eligibility is required.
Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with agency management systems (Epic preferred).
Soft Skills: Strong communication skills and the ability to prioritize tasks in a fast-paced environment.
Languages: Proficiency in additional languages is a plus.
Why Join the Team?
You will work in a supportive, collaborative environment that values innovation and excellence. This position offers opportunities for professional growth and the flexibility of a hybrid work environment.
$28k-47k yearly est. 2d ago
Express Services Specialist
Aptask 4.4
Account specialist job in Washington, DC
About Client: Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies helping them streamline the administration of business operations. Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives.
Rate Range: $20-$23/Hr
Job Description:
Provide mail, distribution, copy, printing, hospitality, reception, file, or other services defined or outlined in EPIQ's service agreement with client "Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy
Maintain a positive team-player mentality
Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc
Deliver on service commitments in a timely and accurate manner
Invest proper effort and QC approach to deliver highest quality work and service
Comply with EPIQ's standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook
Expected to uphold the Standards of Service and best practices developed by EPIQ
Top Required Skills:
Mailroom & Printing-copy experience
Back up hospitality
Responsibilities:
Provide comprehensive administrative support to the Office Administrator.
Collaborate closely with the office administrative team, including HR, Recruiting, Operations & Management.
Event planning.
Prepare expense reports and process invoices.
Provide administrative support to ensure efficient office operations: ordering business cards, updating maps, intranet pages, and tracking expenses.
Provide support in managing visiting attorney offices and shared office spaces.
Skilled in MS Office; Word, Outlook, Excel and Adobe.
Create, revise, and format documents as per requirements.
Maintain both physical and digital filing system, including data entry and electronic file organization.
Assist with coordinating meeting logistics, including room setup and catering.
Provide Receptionist Service.
Maintain flexibility to meet deadlines and adapt to changing priorities.
Contribute to special projects as needed.
Qualifications
High school diploma required; some college preferred.
Demonstrated initiative, highly organized and detail oriented.
Possess strong interpersonal and time-management skills.
Excellent written and verbal communication skills
Strong technical skills: Microsoft Office Suite, Proficient with Excel, Chrome River a plus
Comfortable with calendar management and scheduling.
Exemplary customer service and collaborations skills, with the ability to work well within a team.
Demonstrate initiative, independent thinking and creative problem solving.
Proven ability to work independently while maintaining a high level of efficiency.
Capability to handle multiple tasks simultaneously and see projects through to completion.
Ability to work after hours when needed for events.
Ability to walk, bend, kneel, stand, and/or sit for an extended period.
Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at
Applicant Consent:
By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at .
Applicant Consent:
By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
$20-23 hourly 5d ago
Billing Associate
Quick Servant Company, Inc.
Account specialist job in Columbia, MD
Quick Servant Company, Inc. is a trusted provider of heating, cooling, ventilation, and cooking equipment services. With over 45 years of experience, our goal is to exceed customer expectations by delivering prompt and reliable service. We build long-term partnerships based on integrity and commitment to satisfaction. Our service areas include Maryland, Delaware, Washington, DC., and Virginia. Our office is in Columbia, MD.
This position is on-site.
Summary
We are seeking Billing Invoice Associate, which is responsible for generating company invoices for new and existing customers. The ideal candidate should be detail oriented, have technical understanding, ability to work in a fast-paced environment and have excellent customer service skills. Knowledge and understanding of HVAC, Refrigeration, Cooking equipment terminology is a Plus!
Job Requirements
Data entry of customer parts and labor incurred / proposed.
Confirm proper list pricing on all OEM parts used/needed and calculate accurate pricing on any additional materials used per company markup requirements.
Answer phones and provide exceptional customer service to customers requesting information on invoices.
Answer technician phone calls and update work order with current labor and part information per technician's instructions.
Work up prices with technicians for verbal approval for customer repairs.
Provide accurate intraoffice notes regarding quote instructions and update per management's request.
Manage multiple invoices simultaneously and meet expected timelines.
Ensure continual improvement of the invoice process.
Education / Experience
High School Graduate.
Customer Service.
Data Entry.
Microsoft Office.
Microsoft Outlook.
Billing (Non Medical): 2 years (Required)
Data Entry: 2 years (Required) Job Type: Full-time
Benefits:
Company paid Medical, Dental, Vision, And Life Insurance
401(k) matching
Unlimited opportunities for growth
Paid time off
Ability to Commute:
Columbia, MD 21046 (Required)
Work Location: In person
$35k-46k yearly est. 4d ago
Medicaid Billing Specialist
Insight Global
Account specialist job in Owings Mills, MD
Insight Global Health is seeking a Medicaid Billing / Claims Specialist supporting a contract role for a large healthcare customer in Baltimore, MD. This individual will manage the full lifecycle of Maryland Medicaid claims for Long-Term Care (LTC) and acute care facilities within the newly established specialty unit. This role involves processing and submitting facility claims, accurately managing the LTC Medicaid 257 form/process and Cognito system workflows, identifying and correcting claim rejections, errors, and denials, and ensuring clean claim submission to support timely reimbursement. The specialist will conduct proactive follow-up on unpaid or underpaid claims, prepare and submit dispute emails or correspondence to Maryland Medicaid when necessary, handle appeals and in-depth resolution efforts, and actively contribute to reducing the backlog of Medicaid secondary claims and overall aging accounts receivable. Daily responsibilities include researching claim status, achieving productivity targets of approximately 40-75 claims per day (depending on inpatient or outpatient focus), upholding high standards of accuracy and compliance with Maryland Medicaid regulations, and collaborating with the dedicated Medicaid team.
Requirements:
Hands-on experience with facility billing and follow-up
Demonstrated knowledge of Long-Term Care (LTC) Medicaid billing processes, preferably Maryland-specific
Familiarity with the Maryland LTC Medicaid 257 form/process and Cognito system
Strong understanding of claim rejections, errors, denials, and appeals management
Proven ability to work detailed, resolution-heavy Medicaid claims requiring research and follow-through
Proficiency using electronic medical record / billing systems for claims processing
Plusses:
Experience with Cerner Millennium
Additional Details:
4 month contract + potential extension or conversion
Fully on-site for 2 week training - hybrid schedule after training
$33k-45k yearly est. 2d ago
Accounts Receivable Specialist
Talent Harbor
Account specialist job in Landover, MD
💼 We're Hiring: Accounts Receivable Specialist
📍 Landover, MD | On-site
💰 Up to $28/hour
Are you a people-person who loves numbers? 📊😊
Ready to join a growing company where your work is valued, your voice is heard, and your impact matters? We're looking for an Accounts Receivable (AR) Specialist who is organized, proactive, and comfortable picking up the phone - always with a friendly, professional approach.
This is a full-time, on-site role in Landover, MD.
🕗 Monday-Friday | 8:00 AM - 5:00 PM
If you thrive in a fast-paced, team-oriented environment, have strong attention to detail, and enjoy building positive customer relationships, we'd love to meet you!
What You'll Be Doing 🧾
Make daily collection calls (10+ per day) on past-due accounts
Set up and maintain customer accounts
Process payments and post receipts in QuickBooks
Enter billing in customer portals and send payment reminders
Collaborate with internal teams to resolve discrepancies
Follow up via phone and email with accuracy, professionalism, and a positive attitude
What We're Looking For 🤝
2+ years of experience in Accounts Receivable or an accounting-related role
Experience with QuickBooks (preferred, not required)
Strong data entry and communication skills
Friendly, upbeat, and approachable personality 😊
Comfortable with outbound calls and working independently
Local to Landover, MD (this role is 100% on-site)
Proven punctuality and reliability
Pay & Perks
💵 $20-$28/hour (based on experience)
🩺 Medical, Dental & Vision Insurance
💼 401(k) + Profit Sharing Plan
🏖️ Paid Vacation, Sick Leave & Holidays
📈 Growth opportunities within a stable, people-first company
✨ If you bring both heart and hustle to your work and are looking for a long-term opportunity where you can grow and make an impact - we want to hear from you!
$20-28 hourly 1d ago
Billing Coordinator
Crowell & Moring 4.9
Account specialist job in Washington, DC
Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.
Our billing team is growing and we're seeking to add several members to our billing coordinator level positions.
Job Summary:
The Billing Coordinator performs and manages complex billing arrangements for assigned attorneys or specific clients. The Coordinator ensures that alternative fee arrangements (AFAs) assigned are billed in agreement with client engagement letters and billing attorneys are provided requisite billing analysis.
Job Responsibilities
Ensures complex client invoices are prepared in compliance with firm policy, specific AFAs, and client billing guidelines and regulations. Identifies billing issues and resolves as appropriate.
Prepares standard and ad hoc reports utilizing Excel, Elite, and other reporting tools to keep involved parties up-to-date regarding billing aspects of assigned contracts. Prepares monthly reconciliation of all accounts.
Analyzes unbilled and receivables monthly and ensures timely resolution of outstanding amounts. Reviews and audits invoices for accuracy, and posts and mails final invoices prepared by billing attorneys
Provides quality client services to both in-house and external contacts, developing close professional working relationships that reflect the firm's commitment to excellence. Involves clarification and refinement of invoice processes and individual invoices, resolution of discrepancies, system issues, and other problems. Updates client information in the Elite master billing files, and researches and responds to inquiries relating to client charges.
Performs “transfer” and “divide” functions, and balances and reprints proformas at billing attorney's request.
Assists the Ebilling Coordinator with the initial set-up and subsequent maintenance of electronic invoicing with third party vendors for assigned clients. Serves as liaison between e-billing vendors, attorney, and client contacts regarding new timekeepers, matters, and billing rates.
Submits electronic invoices, and monitors and tracks progress from billing to prepare monthly reconciliation of all electronically billed accounts.
Follows up with billing attorneys who manage matters with noncurrent unbilled time and costs in accordance with the firm's billing policy.
Documents billing process and updates documentation for procedures related to special client billing arrangements.
Assists professional staff and attorneys with the firm's billing procedures using Elite accounting software. Performs ad hoc analysis and research as requested.
Participates in special projects as required.
Qualifications
Requirements:
Knowledge, Skills and Abilities:
Demonstrated advanced knowledge of Elite or similar accounting system with the ability to instruct others in its use.
Demonstrated intermediate knowledge of major eBilling vendors such as CounselLink, Tymetrix 360, and Legal Tracker (Serengeti), with the ability to research and resolve eBilling issues.
Demonstrated ability to organize and prioritize a heavy workload in a dynamic and complex environment to meet deadlines and daily requirements.
Demonstrated ability to perform work that is non-standard, requiring analysis, interpretation, and creative problem solving within an accounting environment.
Demonstrated intermediate knowledge of MS Excel to produce quality reports and spreadsheets.
Demonstrated ability to prepare analysis of complex issues and information.
Knowledge of standard accounting and finance principles, including the ability to track, organize, analyze, reconcile, and report financial data in an accurate and clear manner.
Demonstrated ability to communicate clearly and effectively, both orally and in writing
Demonstrated ability to provide quality client service to both internal and external contacts regarding financial matters of a complex nature. Requires creativity, patience, and discretion.
Education
The position requires a Bachelor's Degree in Accounting, Finance, or a related field. Equivalent training and experience may substitute for education.
Experience
The position requires a minimum of three (3) years of billing/accounting experience in a law firm or professional services firm.
Additional Information
Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package. Our benefits include healthcare, vision, dental, retirement, and all-purpose leave and progressive options such as back up childcare, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.
Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. The pay range for this position is $71,000-$107,000. Additional compensation may include a discretionary bonus. The salary for this position may vary based on location, market data, an applicant's skills and prior experience, certain degrees and certifications, and other factors.
EOE m/f/d/v
Crowell & Moring LLP participates in the E-Verify program.
$71k-107k yearly 60d+ ago
Client Success Specialist
Summit Group 4.4
Account specialist job in Silver Spring, MD
The Client Success Specialist is responsible for supporting the Client Success team activities, specifically generating ideas for revenue growth, creating presentations, sourcing and merchandising products. Ideally, the CSS helps the Client Success team grow their business and provide a top-notch client experience.
Collaborate with the Client Success Executive on ways to increase revenue.
Create solutions based on client needs, to include researching product and service information from suppliers, including costs, availability, and delivery schedule for designated accounts.
Follow trends in the marketplace to best develop creative merchandise solutions.
Manage projects within the Client Success team, coordinating multiple stakeholder groups to develop and execute deliverables.
Participate in sales/supplier/client meetings to increase product and solutions knowledge.
Create and design artwork for client orders and develop client proposals and presentations on an as needed basis in Adobe Illustrator and PowerPoint.
Be people-oriented, client-focused, and assertive in developing client and supplier relationships.
Qualifications
• 2-3 years of B2B sales, inside sales or sales support experience.
• Experience in promotional products, PR, marketing services a plus.
• Familiarity with CRM systems such as NetSuite, Salesforce, Zoho etc.
• Microsoft Office proficiency required.
• Bachelor's degree preferred but applicable experience will be considered.
About Us:
HomeCentris is a leading provider of home health care services dedicated to improving the quality of life for our clients. We offer compassionate and professional care tailored to meet the unique needs of everyone. Our team is committed to delivering exceptional service and building strong relationships with our clients and their families.
Benefits:
Competitive salary
Health insurance benefits
Paid time off
Retirement savings plan
Professional development opportunities
Position Overview:
We are seeking a dedicated and experienced Client Relationship Specialist who is bi-lingual in Spanish/English to join our team. The Client Relationship Specialist will play a key role in building and maintaining positive relationships with our clients and their families. The ideal candidate will have a passion for providing excellent customer service, strong communication skills, and the ability to collaborate effectively with internal teams. The CRM also acts as the client's primary point of contact at the agency and understands how to navigate the agency's resources to meet the client's needs. This position is also responsible for performing caregiver-facing activities including interviewing and scheduling caregivers for agency clients.
Responsibilities:
Client Intake and Assessment: Conduct initial assessments with clients and their families to determine their needs, preferences, and goals for home health care services.
Client Onboarding: Coordinate the onboarding process for new clients, including completing necessary paperwork, explaining service offerings, and addressing any questions or concerns.
Client Communication: Serve as the primary point of contact for clients and their families, providing regular updates on care plans, scheduling, and any changes to services.
Relationship Building: Develop and nurture strong relationships with clients and their families to ensure satisfaction with services and address any issues or concerns promptly.
Care Coordination: Collaborate with internal teams, including caregivers, nurses, and administrative staff, to ensure seamless coordination of care and timely resolution of client-related issues.
Quality Assurance: Monitor the quality of care provided to clients, conduct satisfaction surveys, and gather feedback to identify areas for improvement and implement corrective actions as needed.
Community Outreach: Represent the agency at community events, networking functions, and industry conferences to promote services and generate referrals.
Documentation: Maintain accurate and up-to-date records of client interactions, care plans, and service agreements in compliance with regulatory requirements.
Qualifications:
Two years of scheduling experience
Previous experience in client relations, customer service, or healthcare administration (Preferred).
Knowledge of home health care services and industry regulations preferred.
Excellent communication and interpersonal skills.
Strong organizational and problem-solving abilities.
Ability to work independently and collaboratively in a fast-paced environment.
Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
Bi-lingual (SPANISH AND ENGLISH) - REQUIRED
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Shift:
Day shift
Ability to Commute:
Gaithersburg MD (Required)
Ability to Relocate:
Gaithersburg, MD: Relocate before starting work (Required)
$42k-75k yearly est. 22d ago
Senior E-Billing Coordinator
Dentons Us LLP 4.9
Account specialist job in Washington, DC
Atlanta, GA, USChicago, IL, USPhoenix, AZ, USSan Diego, CA, USWashington DC, DC, USKansas City, MO, USDenver, CO, USDallas, TX, USShort Hills, NJ, USHonolulu, HI, USHouston, TX, USSt. Louis, MO, USLos Angeles, CA, US Jan 24, 2026 Dentons US LLP is currently recruiting for a Senior E-Billing Coordinator that can be resident in any Dentons US office. This position will be responsible for the administration and management of the electronic billing processes for all domestic clients and e-vendors. The ideal candidate will possess strong analytical and problem solving skills. The Senior E-Billing Coordinator will report to the E-Billing Supervisor. This is a hybrid position required to work in-office three days per week.
**Responsibilities:**
+ Responsible for the administration of all electronic billing clients and vendors; inclusive of documentation, training, analysis, reporting, and security.
+ Partner with Billing Team and Finance Department to analyze, identify, recommend, and implement enhancements, management reports, and troubleshooting electronic billing issues.
+ Maintain profile for each electronic billing vendor being utilized; inclusive of policies and contact information. Communicate all e-billing guidelines, and updates to key members of the Finance Team.
+ Meet with billing attorney(s) or secretaries to discuss electronic billing processes.
+ Generate and distribute e-billing reports on a weekly basis.
+ Offer constructive solutions to reduce or eliminate electronic billing inefficiencies.
+ Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems.
+ Update and manage client websites
+ Work with Billing Coordinators and timekeepers in order to ensure compliance with all Electronic Billing Guidelines.
+ Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically.
+ Address all rejected invoices within two business days, once transferred from the billing coordinator.
+ These duties may be ongoing or ad hoc in nature.
+ Other duties as may be assigned to fully meet the requirements of the position.
**Experience & Qualifications:**
+ 5+ years e-billing experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub)
+ Law firm experience preferred.
+ Expertise with Elite Enterprise or 3E and ME-Billing applications.
+ Excellent verbal and written communication skills.
+ Self-starter that delivers superior customer service
+ Must be detail-oriented with excellent organizational skills.
+ Ability to work in a fast-paced environment.
+ Flexibility to work overtime, as needed
Pursuant with states' laws, the salary range for this position is $80,000 - $98,000 based on experience.
Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.
_Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._
_If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Coordinator at *************** or contact us at *************************************._
**About Dentons**
Redefining possibilities. Together, everywhere. For more information visit ***************
**Nearest Major Market:** Atlanta
$80k-98k yearly 4d ago
Senior Accounts Payable Specialist
Edgeconnex 4.4
Account specialist job in Herndon, VA
Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConneX offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world's key businesses. With major offices in Herndon, Denver, and Amsterdam, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do.
Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow's data center infrastructure, today for some of the world's most demanding Network, Content, and Cloud customers.
Title: Senior Accounts Payable Specialist - Herndon, VA
The Senior Accounts Payable Analyst will be responsible for managing the full accounts payable cycle. This position reports to the Accounts Payable Supervisor and is based in our Herndon, VA Headquarters. This is a hybrid onsite position with a largely co-located team that fosters in-person collaboration. The expectation is to work with your team in the office 3 days per week Tuesday through Thursday. There is no travel associated with this role.
Primary Responsibilities
Manage the full accounts payable cycle, from receipt of invoices to payment, including coding invoices, matching purchase orders, obtaining approval, ensure invoices agree with contracts.
Review all invoices for appropriate documentation and approval prior to payment.
Manage utility bills, enroll new accounts for direct debit.
Manage check run payments including mailing of checks.
Review and approve new vendor information data, validate updated bank account for existing vendors.
Additional projects and assignments as requested or required by department/business needs.
Knowledge, Skills & Abilities
5+ years of direct full-cycle Accounts Payable experience
Experience working in a multi-entity, multi-currency global business environment, with outsourced accounts payable team.
Ability to multi-task, prioritize and manage a large range of responsibilities.
Demonstrated success in working in a fast-paced environment, ability to work independently and as part of a team, excellent oral and written communication skills.
Proficiency in Coupa or similar procurement management platform, as well as Microsoft Office Suite (Word, Excel, Outlook).
Experience/Education
Extensive knowledge and experience in Accounts Payable invoice and cash disbursement workflows, as well as monthly Accounts Payable close and reconciliation processes.
Direct experience leveraging Coupa to support accounts payable directives is required
Associates degree in accounting, finance, or related field.
Candidates with experience in the Data Center, Construction or Real Estate environments are strongly encouraged to apply.
EdgeConneX believes inclusion - of thought, backgrounds and experiences - affects all that we do, from our employees to the solutions we deliver. Our goal is to create an environment where embracing differences helps deepen the lives and work experience of our employees, enhances our innovation and creativity, and enriches our involvement in our communities. EdgeConneX is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws.
EdgeConneX offers a competitive benefits package.
For more information on how we process your data, visit our Data Privacy Policy here.
$59k-81k yearly est. Auto-Apply 11d ago
Client Experience Specialist
Casaplex, LLC
Account specialist job in Kensington, MD
Job DescriptionWhy Casaplex
INNOVATIVE
We believe that technology exists to improve the way we live, work, and play. We build and evolve integrated building technology solutions of the future and challenge the norm when it comes to technology.
PROFESSIONAL DEVELOPMENT
We believe in helping our employees grow professionally. Take your career to the next level by working with passionate tech-savvy intrapreneurs.
WE CARE FOR OUR PEOPLE
We offer all the standard benefits, including health and dental, paid time off, 401k with company match and a great working environment filled with energetic, team-oriented people.
What We Are Looking For
Brilliant people! To realize our dreams, we focus on finding and developing incredibly passionate people who are interested in transforming the world we live in through the innovative use of technology.
What You Are Looking For
A position where you can grow professionally and where the company will invest in your career interests.
A job where you will be pushed and challenged.
Collaborative team.
What You Will Be Doing
Act as a critical liaison, providing our clients with product/services information and resolving any emerging problems they may have with accuracy and efficiency.
Build and maintain relationships with customers.
Promote upsell and renewal of service agreements.
What You Have
3+ years of solid experience in client/customer service, preferably in the Audio/Video industry.
Passion in providing first class service that is evident in your prompt response and approach in dealing with client issues. You can put yourself in our client's shoes and advocate for them when necessary.
Patience, empathy, understanding the value of strong communication and excellent service standards.
Strong technical prowess and problem-solving comes naturally.
Desire to turn our customers into lifelong raving fans.
If the above resonates with you, we'd love to hear from you!
$42k-75k yearly est. 7d ago
Client Experience Specialist
Casaplex
Account specialist job in Kensington, MD
Job Description Why Casaplex
INNOVATIVE
We believe that technology exists to improve the way we live, work, and play. We build and evolve integrated building technology solutions of the future and challenge the norm when it comes to technology.
PROFESSIONAL DEVELOPMENT
We believe in helping our employees grow professionally. Take your career to the next level by working with passionate tech-savvy intrapreneurs.
WE CARE FOR OUR PEOPLE
We offer all the standard benefits, including health and dental, paid time off, 401k with company match and a great working environment filled with energetic, team-oriented people.
What We Are Looking For
Brilliant people! To realize our dreams, we focus on finding and developing incredibly passionate people who are interested in transforming the world we live in through the innovative use of technology.
What You Are Looking For
A position where you can grow professionally and where the company will invest in your career interests.
A job where you will be pushed and challenged.
Collaborative team.
What You Will Be Doing
Act as a critical liaison, providing our clients with product/services information and resolving any emerging problems they may have with accuracy and efficiency.
Build and maintain relationships with customers.
Promote upsell and renewal of service agreements.
What You Have
3+ years of solid experience in client/customer service, preferably in the Audio/Video industry.
Passion in providing first class service that is evident in your prompt response and approach in dealing with client issues. You can put yourself in our client's shoes and advocate for them when necessary.
Patience, empathy, understanding the value of strong communication and excellent service standards.
Strong technical prowess and problem-solving comes naturally.
Desire to turn our customers into lifelong raving fans.
If the above resonates with you, we'd love to hear from you!
$42k-75k yearly est. 5d ago
Billing Coordinator
Talent Connect Now
Account specialist job in Ashburn, VA
The Billing Coordinator is responsible for ensuring accurate, timely billing for multiple clients and projects. This role reviews weekly hours for employees and subcontractors, prepares invoices in coordination with operations and accounting, and tracks client payments and revenue records. The ideal candidate is detail-oriented, organized, and able to manage high-volume billing with accuracy and confidentiality.
Key Responsibilities
Review and validate weekly hours submitted by employees, independent contractors, and LLC subcontractors to ensure accurate client billing.
Consolidate hours and generate weekly billing according to each client's schedule and contractual terms.
Prepare and issue invoices in collaboration with Operations and Accounting.
Track customer payments, credit notes, and necessary accounting adjustments.
Support revenue reconciliation and accounts receivable follow-up with the Accounting and Finance teams.
Maintain organized digital and physical records of timesheets, invoices, approvals, and related documents.
Education & Experience
Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
Minimum 2-3 years of billing experience, ideally in project-based or multi-client environments.
Experience using QuickBooks, Excel (intermediate/advanced), or equivalent ERP systems.
Preferred experience in technical services, construction, or data center industries.
Skills & Competencies
Strong attention to detail and excellent organizational skills.
Solid analytical skills and ability to reconcile data accurately.
Intermediate to advanced proficiency in Microsoft Excel (pivot tables, reconciliations, formulas).
Working knowledge of QuickBooks Online and billing workflows.
Effective communication skills in English and Spanish, both written and verbal.
Professionalism, discretion, and the ability to handle confidential financial information.
Ability to manage multiple priorities and meet tight weekly billing deadlines.
$37k-55k yearly est. 48d ago
Billing Coordinator
Trinity Global Consulting 3.8
Account specialist job in Alexandria, VA
Job DescriptionThis position can be 100% remote or hybrid. Our office is located in Alexandria Virginia. Duties May Include:
WAWF Execution & Oversight
• Independently prepare, review, and submit complex WAWF invoices (Cost-Type, T&M, FFP)
• Handle multi-CLIN and incrementally funded contracts
• Manage modifications, corrections, and resubmissions
• Interpret contract billing instructions and DFARS clauses
• Resolve invoice rejections, system errors, and Government payment discrepancies
Compliance Authority
• Serve as primary internal authority for DFARS WAWF invoicing compliance
• Ensure alignment with DCAA audit expectations and internal controls
• Identify billing risks and recommend corrective actions
Cross-Functional Advisory Support
• Advise Finance, Contracts, and Program Management on billing timing and strategy
• Manage funding limitations, ceilings, and acceptance documentation requirements
• Interface with Government payment offices, CORs, COs, DFAS, and Prime Contractors
Process Improvement & Knowledge Transfer
• Develop or refine WAWF SOPs, checklists, and job aids
• Train and mentor internal staff or designated backups
• Support invoice aging reviews and cash-flow optimization
Audit & Documentation Support
• Support internal and external audits related to invoicing and revenue
• Provide invoice support packages and written explanations during audits
• Maintain audit-ready records and invoice tracking logs
Requirements
Required Qualifications:
• 2+ years of hands-on WAWF/iRAPT expertise in a federal contracting environment
• Demonstrated experience with DFARS invoicing clauses and Government payment systems
• Proven ability to independently resolve complex billing and compliance issues
• Strong written and verbal communication skills with Government stakeholders
• Expert judgment and regulatory interpretation capabilities
• Compliance risk mitigation experience
• Independent problem-solving skills
Desired Qualifications:
• Experience supporting small business GovCon environments
• Prior role as a billing lead, senior analyst, or invoicing SME
• Experience supporting DCAA audits and Prime Contractor reviews
• Process optimization experience
• Mentorship and knowledge transfer capabilities
Benefits
At Trinity Global Consulting (TGC), we value our employees and provide a comprehensive benefits package that includes:
Medical, Dental & Vision Coverage - Coverage for eligible employees and family through CareFirst and VSP.
Paid Time Off - PTO granted in accordance with contract requirements.
Paid Holidays - 11 federal holidays observed annually.
Disability & Life Insurance - Short-term/long-term disability, life insurance, and AD&D coverage included.
401(k) Retirement Plan - Competitive plan managed through Ameritas.
Professional Training - Formal training provided as required, with additional learning opportunities based on role.
$40k-56k yearly est. 7d ago
Group Housing Billing Coordinator
Sitio de Experiencia de Candidatos
Account specialist job in National Harbor, MD
Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill.
Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$44k-66k yearly est. Auto-Apply 1d ago
Collections Specialist
Creative Financial Staffing 4.6
Account specialist job in Landover, MD
About the Organization & Opportunity:
Our client is well-known within the food & beverage industry
Highly established organization that was founded in the 1990's
Current employees praise the work-life balance and opportunities for professional development and advancement
Collections Specialist
Responsibilities:
Collections Specialist will be responsible for Business-to-Business Collections
Collections Specialist will make outbound collections calls
Collections Specialist also will receive incoming calls as customers respond to collections voicemails. Will also field incoming calls.
Collections Specialist will utilize phone and email for collections, will use accounting system.
Collections Specialist will be trained on how to take a credit card payment.
Collections Specialist will utilize SX system. (Training will be provided.)
Collections Specialist will complete ad hoc task and projects, as requested.
Requirements:
1 - 2+ years of business-to-business (B2B) collections experience required.
Prior experience collection on some type of distribution is a plus.
Customer facing experience is a must
Working knowledge of Outlook - understanding how to accept a meeting, create an email, respond to an email
Basic Excel - someone who knows how to navigate a spreadsheet, able to sum and sort and filter; won't need this person to do formulas or anything more advanced than that (aging reports are in an Excel spreadsheet)
Degree is a plus but NOT required.
Previous MS Teams experience is a plus. Company use this a lot internally. If someone doesn't have prior Teams experience - training will be provided.
Personality Fit:
Bubbly and customer service oriented
Diligent
Stays on task
Kind
Outgoing
Positive
Confidence to approach a manager or sales rep to get something resolved related to AR/Collections
Resilient (Comfortable speaking with customers over the phone who are experiencing an issue and work with them to resolve it)
Thrives in a fast paced/high volume environment
Qualified candidates please submit your resume for immediate consideration for this exciting job opportunity. Thanks!
#INJAN2026
How much does an account specialist earn in Germantown, MD?
The average account specialist in Germantown, MD earns between $37,000 and $93,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in Germantown, MD