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Account specialist jobs in Hammond, IN

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  • Key Account Specialist

    Amphenol 4.5company rating

    Account specialist job in Downers Grove, IL

    Job Title: Key Account Specialist Reports to: Customer Service Manager Job Purpose Amphenol Fiber Optic Products is looking for a Key Account Specialist to act as the primary contact for post-sales activities for some of our key accounts. They will manage all aspects of customer service account management, including: PO processing and order management, expediting and escalating, credit issues, pricing management, reporting, and assisting with demand planning activities with operations (Mexico, Vietnam & China). Duties and Responsibilities Coordinates all aspects of the customer account related to order fulfillment Guardian of Customer Experience: Proactively assesses, clarifies, and validates customer needs on an ongoing basis. Regularly monitors customer reports and works with appropriate internal teams to support Acting as liaison between the customer and all company departments, driving escalation, solution development and continuous improvement in processes. Communicates business relevant information and provides structured feedback to Management Provides superior day-to-day customer service from order entry thru expediting, backlog monitoring, delivery coordination to complaint resolution Responsible for maintaining Customer Service Excellence, including high responsiveness to inquiries and basic technical support via email or phone, and accuracy and comprehensive responses and proactive communication to ensure customer is well informed Accountable for material delivery performance, gathering lead time expectations and forecast information for review by planning, analyzing potential recurring delivery delays, and initiating safety stock discussions with Sales, Management, Supply Chain and Product Management Tracks sales activities and projects and develops relationships within the customer account to drive revenue, collaborate with the Sales team and Industry Segment Monitor and oversee activities related to pricing, forecasting, operational support and delivery and inventory levels; identifying trends to improve service quality, and drive corrective actions as needed Identify risk regarding ability to meet forecast growth and customer demand; take appropriate steps to a resolution and escalate situation Independently generates reports for daily transactions, service level monitoring and sales tracking. Offers custom reports to customers based on account needs. Qualifications and Requirements BA Degree (preferred) and 5+ years experience managing accounts in a customer service capacity with key and strategic accounts. Preferably for a global manufacturing business. Fiber Optic cable experience a big plus! Able to handle a fast-paced, dynamic environment. Excellent verbal and written communication skills focusing on proactive and timely communication Able to provide positive professional customer service at all times, including in challenging situations and escalations Strong customer focus and relationship-building skills. Structured, organized, and detail-oriented with the ability to multitask on large projects. Independent and self-driven, while working in a team environment. Able to take ownership of strategic accounts and take initiative to drive improvements Ability to identify problems that need resolution, propose solutions, and escalate. Computer proficient with Excel (pivot, charts, formulas) Word, Outlook, and PowerPoint (MS Office) Ability to work outside or normal work hours, as needed.
    $68k-85k yearly est. 4d ago
  • Account Management Specialist(M-F:Midnight-9AM)

    Hub Group 4.8company rating

    Account specialist job in Oak Brook, IL

    Essential Job Functions: Develop a proactive relationship with the assigned customer accounts by resolution of issues and concerns in a timely manner and provide innovative solutions. Determine which accessorial charges can be billed and follow company process to successful conclusion, minimizing disputes, assisting in collections and working with Account Managers on solutions to reduce accessorial charges. Manage, monitor and report order acceptance, order maintenance and accessorial management by email, phone and use of various Hub Group transportation management systems. Offer alternative transportation solutions as necessary by analyzing internal and external account metrics. Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP). Communicate with shipper and consignee contacts regarding exception notification and problem resolution. Maximize Hub profitability and reduce customer cost exposure by working with Operations to properly manage assets such as container pools. Maintain quality service by monitoring standards; advising supervisor of potential problems. Work with Manager, Account Management and Operations Group to address and resolve single load concerns in a timely manner. Duties, responsibilities and activities may be assigned or changed from time to time Minimum Requirements Bachelor's degree in business, logistics, supply chain, or management preferred. Experience in the transportation industry preferred. Experience with EDI processes, Web Tender Portals, fax and other applicable forms of electronic communication preferred. Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word. Highly effective communication, both verbal and written. Attention to detail, organizational skills, and customer focused. Ability to work weekend rotation when scheduled.
    $27k-33k yearly est. 1d ago
  • Account Management Specialist

    Hunter Hamilton 4.6company rating

    Account specialist job in Lisle, IL

    📍 Hybrid (Mon-Thurs in-office, Fridays remote) | 💵 $22/hr with room for growth | 🕒 Full-Time (Mon-Fri, 8am-5pm CST) We're growing-and looking for passionate Account Management Specialists to join our team! If you believe in the power of continuing education and want to make a real difference by helping students succeed financially and academically, this could be your next great opportunity. What You'll Do As an Account Management Specialist, you'll play a key role in promoting student success by developing personalized financial plans and providing proactive account management. You'll assist students in understanding their financial options, maintaining their accounts, and achieving their educational goals. Your day-to-day will include: Analyzing student financial situations and implementing individualized financial plans Managing a portfolio of student accounts, ensuring accuracy and timely payment Handling inbound/outbound calls and emails to support students with account inquiries Negotiating mutually beneficial payment arrangements in line with university policy Reducing delinquency rates and helping lower overall bad debt Maintaining up-to-date knowledge of institutional policies, Title IV, Military/Veterans Affairs, and related financial regulations Providing clear, compassionate financial advising to help students make informed decisions What You'll Bring High school diploma or equivalent (Bachelor's degree preferred) 1+ years of experience in higher education or student finance (preferred) Proficiency in Microsoft Office and the ability to learn new systems quickly Strong written and verbal communication skills Team-oriented mindset with a passion for helping students reach their goals Why You'll Love Working Here We value our team members and offer: Weekly pay and competitive hourly compensation ($22/hr) Comprehensive medical, dental, and vision insurance Career advancement opportunities, and a collaborative, mission-driven culture Join us and be part of a team that helps students take charge of their futures-one financial plan at a time.
    $22 hourly 4d ago
  • Billing Specialist

    BGSF 4.3company rating

    Account specialist job in Chicago, IL

    About the Role The Billing Assistant will provide billing and administrative support to Billing Specialists and Billing Managers. This individual must be flexible, well organized, detail oriented and deadline focused. Responsibilities Perform invoice maintenance as directed by Billing Specialists. This may include but is not limited to: narrative edits, time transfers, invoice splitting and cost exception updates. Prepare and print draft bills, and other client reports as necessary. Assist with the printing, sorting and routing of monthly proformas. Upload electronic invoices upon request and ensure processing is accurate and efficient. Monitor the status of the electronic invoices to ensure the invoice is moving towards approval and payment. As needed, submit appeals through the electronic billing systems. Submit accrual estimates and billing rates/fee offers in the electronic billing systems. Follow up with attorneys as requested by Billing Specialists or the Billing Manager. Provide high levels of customer service to attorneys, staff, vendors, and clients of the firm while observing confidentiality of client and firm matters. Perform various administrative duties such as duplicating, mailing, proofreading and scanning of invoice packets. Serve as the billing point person for a small portfolio of client and billing partners, with oversight by the Billing Supervisor and Manager. Education and/or Experience Required: Bachelor's degree or equivalent experience working in an office environment Proficiency in Microsoft Word and Excel Preferred: Previous law firm or professional services firm experience Experience with 3E and ebilling Hub Required Skills Strong organizational skills Strong attention to detail Good judgment Strong interpersonal communication skills Strong analytical and problem-solving skills Able to work harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure Able to manage multiple projects with competing deadlines and priorities Pay range and compensation package Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate.
    $31k-40k yearly est. 3d ago
  • Client Service Specialist

    Renova One

    Account specialist job in Chicago, IL

    We are not working with external recruiters or search firms for this position - please do not reach out. Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendor-we're a trusted partner committed to enriching spaces and creating lasting value. As a private equity-backed company, Renova One offers the opportunity to work closely with leadership and portfolio operations teams to drive growth and create lasting value. Position Summary: The Client Service Specialist serves as a key point of contact for clients, ensuring timely and accurate responses to inquiries, service requests, and issue resolution. This role requires strong communication, attention to detail, and the ability to work collaboratively across departments to deliver exceptional service and support. Responsibilities & Duties: Respond promptly and professionally to client inquiries via phone, email, and internal systems Coordinate service requests and communicate status updates to clients and internal teams Investigate and resolve client concerns or service issues, escalating when necessary Maintain accurate records of client interactions, service requests, and resolutions Accurately and promptly enter customer orders into the system Communicate with customers as needed to confirm order details, scheduling, and resolve any operational questions Collaborate with the warehouse, subcontractors, and operational staff to ensure timely and accurate execution of orders Support client onboarding and account updates by ensuring proper documentation and data accuracy Collaborate with operations, warehouse, and billing teams to ensure client needs are met Responsible for managing order entry and fulfillment processes during the company's transition to the RFMS system Identify opportunities to improve client satisfaction and report feedback to leadership Assist with reporting and administrative tasks related to client service operations Qualifications: At least 2 years of professional experience in a customer service or client support role Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Ability to multitask and manage competing priorities in a fast-paced environment Proficiency in Microsoft Office and experience using CRM or customer service software Experience with RFMS is a plus High school diploma or equivalent required; associate's degree preferred Other: All offers of employment are contingent upon a background check Valid US Driver's License and insured automobile is required Your information will be kept confidential according to EEO guidelines We are not working with external recruiters or search firms for this position - please do not reach out.
    $32k-49k yearly est. 3d ago
  • Accounts Receivable Specialist

    Katalyst Group 4.4company rating

    Account specialist job in Chicago, IL

    Katalyst Group is working with a distribution organization in the Bolingbrook area to provide an Accounts Receivable resource for a multi-month temporary assignment. Knowledge of AR workflows, collections, and some flavor of ERP is required. What you'll do: Maintain databases and spreadsheets - updating information as required Work with current and previous clients to address past due payments Collect payments from customers and update client records Monitor AR reports What you need Experience in Accounts Receivable Strong attention to detail and time management Strong communication skills, both written and verbal, for effective client interaction. Ability to work independently while also collaborating with team member This will be a fully onsite engagement with potential for conversion to full time. About Katalyst Group Katalyst Group is a provider of executive search, project and interim placement solutions with expertise in supporting Accounting, Finance, and Business Transformation executives with special projects created by workforce gaps. As a human capital partner for our clients, we solve business problems across organizations in the areas of Risk and Compliance, Governance, and Technology. Katalyst was founded in 2019 to help finance executives rapidly assemble project resources to address special projects, and recruit individuals for key hires within their respective organizations. The Katalyst team are former accounting, finance, program and project management professionals that have made a career of curating networks and connecting the dots. Our values-based culture extends to those we engage; therefore, we are selective and discerning about the organizations we support to ensure they are a good fit for those we represent.
    $36k-45k yearly est. 4d ago
  • Revenue Cycle Specialist

    Bluebird Staffing

    Account specialist job in Chicago, IL

    Revenue Cycle Specialist Contract 5 month remote contract- Possible Temp to Perm or Extensions Full Time M-F East Coast Hours at $20/hr Must have your own equipment (Laptop/Desktop, second monitor, headset/earbuds) Job Qualifications Bachelor's degree preferred or comparable equivalent and related experience Excellent oral and written communication skills are required to communicate with colleagues, management, customers and insurance plan representatives Previous experience in DME is required Medical Reimbursement knowledge is required Appropriate computer skills for the position (Microsoft Office Suite) and areas of influence, Brightree experience is required Strong work ethic and the desire to lead by example, with attention to detail and quality, is required Ability to deal directly with staff on policy or performance related issues Job Responsibilities, included but not limited to: Ensure timely and accurate submission of claims and collections for the assigned area Ensure compliance with internal policies and procedures and well as external policies from state, federal sources and commercial payer guidelines Maintain and update shared documentation to assist Customer Service with the various policies rules and limitations for insurance plans. Communicate changes regularly or as needed Understand and communicate changes in payor guidelines and policies and be able to evaluate the effect of such changes Analyze and interpret healthcare revenue cycle data to identify trends and areas for improvement Develop and implement strategies to optimize revenue cycle performance and increase revenue Collaborate with cross-functional teams to identify and resolve revenue cycle issues Monitor and report on key performance indicators related to revenue cycle management Stay up-to-date on industry trends and best practices related to revenue cycle management Complete administrative related tasks as necessary
    $20 hourly 4d ago
  • Debt Originator - Commercial Real Estate

    Largo Capital, Inc.

    Account specialist job in Chicago, IL

    The Company: Largo Capital, Inc. has been providing commercial mortgage banking services, encompassing debt and equity solutions for commercial real estate projects for over 35 years. Throughout the U.S. and Canada, Largo represents 27 correspondent life lenders in addition to conduits, banks, debt funds, and credit unions. The Job: Largo is currently seeking a self-starter with an entrepreneurial mindset to join its team as a Debt Originator - Commercial Real Estate. The focus of the position will be to originate mortgage debt and equity utilizing Largo's roster of 27 correspondent life company lenders and multiple other institutional sources including conduits, banks, debt funds, and credit unions. Responsibilities: · Originate debt & equity financing · Cultivate relationships with owners and developers · Facilitate, structure, and close commercial real estate mortgages · Maintain and update database and activities within Largo's CRM system · Learn & understand the programs of Largo's 27 correspondent lenders · Work closely with other members of the team · Gain an understanding of institutional debt and equity providers Skills and Qualifications: · Highly self-motivated · Entrepreneurial attitude · Excellent interpersonal and customer service skills · In-depth understanding of the commercial real estate capital markets · Work independently and within a team to build relationships and interact effectively with business partners · Maintain confidentiality, utilize judgment, and work with minimal supervision · Bachelor's degree recommended, preferred major in Real Estate, Finance or Economics · Minimum of 3-5 years of experience in the commercial mortgage industry · Previous experience as a lender or mortgage banker is preferred Pay includes base-salary plus a performance-based compensation package with unlimited earning potential based on the individual's ability to originate and close transactions.
    $28k-38k yearly est. 1d ago
  • Client Relationship Specialist

    Mesirow 4.8company rating

    Account specialist job in Highland Park, IL

    The Opportunity: Mesirow is an independent, employee-owned financial services firm founded in 1937. Headquartered in Chicago, with offices across the country, Mesirow serves clients through capabilities spanning Private Capital & Currency, Capital Markets and Investment Banking, and Advisory Services. Our advisors provide investment and fiduciary services to individuals, families, corporations, and non-profit organizations. With roughly $10B in assets under management, we have earned a reputation for effectively managing our clients' needs and goals. Wealth Management has been Mesirow's flagship business for over 80 years, built around our trusted advisors, with an average tenure of over 20 years. We are seeking a highly motivated Client Relationship Specialist to work out of our Highland Park office to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities: Client onboarding, including preparation of new account paperwork and client information-gathering Account maintenance, including any account registration and account profile changes Asset movement processing, including journals, wire transfers and EFTs Assist with quarterly billing and performance reporting Client issue resolution Gathering tax information for clients and assisting with tax reporting Relationship management, including regular client contact General administrative functions, including but not limited to: Maintaining information in the Client Relationship Management System Exception report review Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc. Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries Trade execution and trade error resolution, as may be applicable and required Requirements: Bachelor's degree Minimum of 3 years relevant experience required FINRA Series 7 and 66 licenses preferred Familiarity with estates preferred Highly motivated self-starter with a strong work ethic and positive “can-do” attitude Excellent proficiency in Microsoft applications (Word, Excel, PowerPoint, etc.) Familiarity with Salesforce, Wealthscape Investor and Black Diamond preferred Demonstrates an ability to learn new processes and technology platforms Takes direction well and demonstrates proactive follow through on assigned tasks Ability to prioritize and effective time management skills Excellent verbal and written communication skills Remains focused on tasks and retains composure under pressure or with conflicting priorities Gathers information and consults appropriate parties when additional guidance is needed Solicits feedback from team members on a regular basis and commits to performance improvement in identified areas Responsive to client requests and escalates to team members whenever necessary In accordance with the Illinois Pay Transparency Law, the anticipated hiring base salary for the role will be between $75,000 and $95,000 per year. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, also provides the opportunity for a bonus and the Mesirow benefit program. EOE
    $75k-95k yearly 60d+ ago
  • Client Specialist

    Lockton 4.5company rating

    Account specialist job in Chicago, IL

    * Responsible for 20-40 total accounts (depending on other responsibilities and factors), doing all responsibilities of the Account Coordinator and Senior Account Coordinator * Builds and manages relationships with client(s) (core team and/or carrier) * Reviews, completes and delivers Budget Projections to core teams * Completes renewal package (enter carrier responses, claims and premium experience, benchmarking, Monte Carlo, formatting of tables and charts, finalizing Power Point deliverable) * Negotiates with carrier partners the most optimal outcome for our client(s) * Sends final client deliverable, as well as written recommendation, to dedicated team member for peer review * Revises deliverable and recommendation based on peer review and delivers final results to core team * Hosts standard meetings with core teams to discuss marketing status and other open items * Provides feedback to carrier partners on renewal and new business * Attend client meetings/calls to observe presentation by manager and/or leadership * Liaison between core team and claims team * Liaison between core team and AMAP team * Obtain/maintain license This is a remote eligible position. Compensation and Benefits Lockton Companies LLC is committed to offering competitive pay and benefits and complies with all relevant sate/local pay transparency laws. The entry base salary offered for this opportunity may vary, and is contingent upon candidate education, skills, abilities, essential competencies, experience, professional designations, unique qualifications, and geographic location. Compensation * Base salary: $100,000 USD * Performance Bonus: This role is also eligible for an annual performance bonus, based upon the financial performance of the organization and the individual contributions of the Associate. Lockton Benefits Offerings At Lockton, our caring culture means we're invested in your health and wellbeing. That's why we've developed a benefits program that is all about helping you reach your ultimate potential, both at the office and at home. From health and wellness to financial wellbeing and everything in between, we have you covered. We encourage you to take advantage of the broad range of available offerings. * Health Plans - Options include United Healthcare Consumer-driven health plan or Surest variable copay plan * Wellness incentive program for health premium savings * Dental Plans - MetLife PPO & Copay option * Vision Plan - VSP Choice Plan * Health Savings Account * Flexible Spending Accounts - Dependent Care, Ltd. Purpose, Healthcare, Transportation * Life Insurance - Group term life, AD&D plus voluntary life options * Paid parental leave * Disability benefits - salary continuation & long-term disability for qualifying events * Legal services * Critical illness care * Hospital indemnity * Pet insurance * Gym membership discount programs * Retirement 401(K) Plan - 100% match up to 6% with immediate vesting * Student loan 401(K) match option * Associate assistance mental health program * Merchant discounts * Paid time off including vacation, holidays, personal days, volunteer days, and sick time * Associate referral bonus & new business finder's fee * Company sponsored charitable and community events * Note: the above applies to regular full-time Associates; see Human Resources for part-time benefits
    $100k yearly 3d ago
  • Billing Coordinator

    Dentons Us LLP 4.9company rating

    Account specialist job in Chicago, IL

    Chicago, IL, USAtlanta, GA, USWashington DC, DC, US Oct 16, 2025 Dentons US LLP is currently recruiting for a Billing Coordinator with strong billing experience. This position reports to the Billing Manager, and will have on-going interaction and communication with our timekeepers, business services professionals, and clients. **Responsibilities** + Generates and distributes pro formas. + Creates and formats client invoices. + Edits cost, time and narratives. + Identifies and resolves billing issues, both in paper format and e-billing format. + Resolves billing inquiries. + Works with billing attorneys and their assigned secretaries. + These duties may be ongoing or adhoc in nature. + Other duties as may be assigned to fully meet the requirements of the position. **Experience & Qualifications** + High School graduate + 2+ years' legal billing experience + Computer expertise with 3E, Elite Enterprise, MS Word and Excel + Excellent verbal and written communication skills + Proficiency in e-billing is desired (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub) + Ability to multi-task and shift priorities quickly. + Must be detail-oriented with excellent organizational skills and the ability to self-motivate + Flexibility to work overtime as needed **Salary** Chicago DOE: $76,000 - $83,00 Washington, DC DOE: $76,000 - $85,000 Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses. _Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._ _If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._ **About Dentons** Redefining possibilities. Together, everywhere. For more information visit *************** **Nearest Major Market:** Chicago
    $76k-85k yearly 24d ago
  • Client Onboarding Specialist Tier 1

    Proven It

    Account specialist job in Tinley Park, IL

    Full-time Description This role reports to the Onboarding Team Lead and is designed to onboard new clients and implement desktops/laptops. The intent of the Onboarding Specialist Tier I is to discover and report on the necessary components to successfully transition a client to support, as well as stage equipment and implement according to client needs. This role will be responsible for supporting our sales, service efforts, and client alignment. Responsibilities New client setup of the tools utilized for monitoring, protecting, analyzing, and accessing of client environment Configuring patching for client devices based on agreed-upon maintenance schedules Configuring client dashboards for internal tracking throughout the onboarding Add/Manage new client in the MNS SharePoint site Organization and upload of client site visit pictures and Linking Related Items to IT Glue Uploading client contact list or configuring CloudRadial Updating Configurations with user/contact to show the device to user association Stage, configure and deploy new equipment for customers. (Desktop/Laptop) Maintaining and updating new user onboarding forms Perform other duties as assigned to meet business needs Requirements 2 to 3 years of customer service At least 1 year experience as an IT technician Must be able to communicate effectively with a wide range of clients Strong problem-solving skills Ability to multi-task and have strong attention to detail Excellent organizational and customer service skills Desktop management and imaging Reliable personal transportation for use in commuting to the Tinley Park office and client sites Ability to climb stairs and ladder Must be able to work in confined spaces such as but not limited to server closets Basic knowledge of technology systems and their use CompTIA Certifications or equivalent Preferred Skills Understanding and use of computer systems including servers, iOS, Mac OS in Tune management and administration Bachelor's degree or related experience in Computer Information Systems/MIS or other business-related field. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee uses his/her hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stop, kneel, or crouch. The employee must be able to lift up to 25 pounds. The employee uses computer and telephone equipment. The employee must be able to sit for long periods of time. Benefits GROUP HEALTH INSURANCE: After a 30-day waiting period, full-time employees (who work at least 30 hours per week) and their dependents, are eligible to enroll in health benefits through BlueCross BlueShield of Illinois (BCBSIL). Health options include a choice of 2 PPO plans, a High Deductible Health plan and a HMO. In addition, Dental benefits are available as well as a Vision PPO plan utilizing the EyeMed network. Proven also offers voluntary worksite benefits including critical illness and accident coverage, short-term disability insurance, supplemental life and pet insurance. EMPLOYER PROVIDED LIFE/AD&D INSURANCE: After a 30-day waiting period, Proven IT provides a flat $25,000 Life Insurance benefit, administered by BlueCross BlueShield, to all full-time employees (who work at least 30 hours per week). Accidental Death & Dismemberment (AD&D) benefit payments are determined based on the type of loss incurred and are payable up to the full Life Insurance benefit amount. Life and AD&D Insurance coverage amounts are reduced at ages 65, 70 and 75. EMPLOYER PROVIDED LTD: Long-Term Disability (LTD) insurance is an employer-provided benefit and provides protection from loss of income in the event that an employee is unable to work due to illness, injury, or accident for a long period of time. The elimination period is 90-days, and the maximum benefit is 60% of covered payroll up to $6000/month. This benefit is paid entirely by Proven IT and has no cost to the employee. EMPLOYEE ASSISTANCE PROGRAM: All employees may utilize the Disability Resource Services through BlueCross BlueShield of Illinois to assist themselves and their immediate family with convenient resources to help address emotional, legal and financial issues. Telephonic counseling and web-based services are available as well as a limited number of geographically accessible face-to-face sessions. 401K PLAN: All employees are eligible after 120 days of service to contribute on either a pre-tax or post-tax (Roth) basis to the 401K plan, administered by Principal Financial Services. Proven offers an employer match equal to 100% of the first 3% of deferrals plus 50% of the next 2% of deferrals. FINANCIAL ADVISORY SERVICES: Proven IT partners with Merrill Lynch to offer financial advisement to all employees. Merrill Lynch financial advisors are available to assist employees at no cost, with their 401k and retirement questions. PERMISSIVE TIME OFF POLICY: Proven provides a competitive paid time off policy for all full-time regular employees after a 90-day waiting period. Proven IT empowers their employees to work with their managers and team to coordinate all time off. Managers may impose a limit to requests for time off based on performance and tenure. PARENTAL LEAVE: Proven IT offers a generous parental leave policy for new parents. After 24-months of employment, Proven provides full-time regular employees with 90-days of paid Maternity leave and 10-days of paid Paternity leave. Employees with less than 24-months of service may take the same amount of unpaid time off. FITNESS CENTER: Proven IT offers a free on-site fitness center at the Tinley Park headquarters office location to all employees from 5:00am to 8:00pm Monday through Friday. Employees utilize the gym equipment at their own risk. Salary Description $55,000 - 65,000 per year
    $55k-65k yearly 60d+ ago
  • Client Onboarding Specialist

    Paylocity 4.3company rating

    Account specialist job in Schaumburg, IL

    Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Schaumburg, IL, Meridian, ID or Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Working Hours: We are ideally seeking candidates that are able to work MST/PST time zones. Position Overview The Client Onboarding Specialist (HR Consultant I) is responsible for evaluating and defining a client's needs while consulting in the configuration of our HR applications to meet their needs. This includes but is not limited to converting HR data, providing consultation on the implementation of performance management, onboarding and coordinating the use of our self-service portal. Primary Responsibilities * Help clients with simple setups strategically integrate the full suite of HR products and solutions within our Paylocity application through the use of effective project management coupled with a consultative HR approach * Provide industry leading customer service * Conduct an introduction call to verify contracted HR products, understand client priorities and craft a suggested timeline for the implementation of all HR products * Conduct an alignment call to answer HR product specific questions, collect HR data and configuration requirements * Work directly with clients to assist in the day-to-day functions supporting our HR solutions throughout the implementation process * Coordinate internally between the client and multiple Paylocity departments to ensure clients have every tool needed to use our HR products to their fullest extent Education and Experience * Bachelor's degree is preferred * Previous customer service or client interfacing role preferred * Familiarity with a wide variety of HR concepts, practices and procedures preferred * Willingness to perform a full range of tasks and projects under supervision * Strong interpersonal communication, writing and organizational skills * Ability to handle confidential information with sensitivity * Solid understanding of Microsoft Office Suite and Excel Physical requirements * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $43,500 - $60,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This role is eligible for a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
    $43.5k-60k yearly 3d ago
  • Client Onboarding Specialist (Traveling Role)

    Alexandra Lozano Immigration Law

    Account specialist job in Chicago, IL

    Traveling Intake Specialist The Traveling Intake Specialist plays a key role in welcoming and onboarding new clients. You'll meet with individuals interested in our services, confirm their information, explain eligibility options, and guide them through the process of getting help. In addition to meeting clients, you'll help keep daily office operations running smoothly and maintain a professional, friendly environment. This position requires travel. Duties/Responsibilities: Meet with potential clients to explain the firm's services and value. Build trust and provide excellent customer service with empathy and care. Review client information and complete new client sign-ups. Collaborate with attorneys, paralegals, and legal assistants for a seamless handoff. Keep accurate notes and client details in our CRM system. Update management regularly and ensure data is reported correctly. Greet clients, answer phone calls, and handle front desk duties. Support clients by collecting documents and serving as a bridge to the legal team. Assist with daily office operations and other tasks as needed. Qualifications Bachelor's Degree required. Fully bilingual in English and Spanish. Minimum of 2 years of professional experience, preferably in an immigration law firm. Strong communication and relationship-building skills. Knowledge of immigration processes and client service. Self-starter who can work independently and in a team. Organized, dependable, and comfortable multitasking in a fast-paced environment. Experience using CRM or client management tools. Valid Driver License Ability and willingness to to travel up to 50% of the time (driving or flying is required) Pay: $20- $26 an hour We are excited about the possibility of you joining our team! Apply now and take the next step in your career with Abogada Alexandra Immigration Law, PLLC!
    $20-26 hourly Auto-Apply 33d ago
  • Billing Rate Coordinator

    G.O. Construction Services

    Account specialist job in Chicago, IL

    Overview Next 150 Construction is seeking a Billing Rate Coordinator, Next 150 Construction is a fully owned subsidiary of Gilbane Building Company. The Billing Rate Coordinatorplays a critical role in managing and maintaining accurate billing rates across all construction projects. This position ensures that labor, equipment, and overhead rates are correctly applied in alignment with contractual terms, company policies, and industry standards. This role combines both administrative tasks working with several teams of users in finance, HR, operations as well as construction unions, auditors, clients, subcontractors, and other external vendors. Who are we? As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more! We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Who Are You? You are someone who acts inclusively, showing empathy and treating others with respect and dignity in order to uphold Gilbane's core value of Caring and “People First” workplace culture. You seek to listen in order to understand and can convey information clearly. You're a strong problem solver who can identify, prioritize, and implement alternatives for solutions, and you demonstrate adaptability by collaborating with others and supporting team members to achieve excellence. A self-starter who shows passion, commitment, and ownership all while delivering on business outcomes and driving results. You're someone who identifies opportunities for new and improved ways of doing things that result in value-add solutions. Your core values match Gilbane's: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship. What's in it for you? Gilbane offers employees multi-dimensional training opportunities through a number of resources for those that are early in their career. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. Responsibilities - Maintain and update billing rate tables for labor, equipment, and overhead across multiple projects and clients - Collaborate with HR and Finance to align labor rates with compensation structures and union agreements - Support project teams with rate-related inquiries and provide guidance on rate application - Coordinates with Managers to maintain, update and improve Bid Checklists for proper review of plans and specifications. Works with project teams to confirm use of the checklists to ensure bid documents are clear, of a high quality and meet legal requirements - Ensure billing rates comply with contractual obligations, prevailing wage laws, and client-specific requirements - Monitor rate changes and communicate updates to relevant stakeholders - Audit project billing for accuracy and consistency with approved rates - Generate reports and dashboards to track rate utilization and financial impact - Maintain documentation and records for rate approvals and historical changes - Produce timely and accurate data and analysis. - Maintaining payroll operations by following policies and procedures; reporting needed changes. - Work in conjunction with manager to complete analysis of potential risks and opportunities. - Perform Ad Hoc analysis as requested. - Maintains employee confidence and protects payroll operations by keeping information confidential. - Contributes to team effort by accomplishing related results as needed. Qualifications KEY COMPETENCIES - Communicate Effectively - Listen to understand and clearly convey information in all forms based on the audience to ensure shared meaning of the message - Act Inclusively - Ensure that actions and behaviors are respectful; show empathy and treat others with dignity. Leverage capabilities and insights of individuals with diverse perspectives, abilities and motivation. - Solve Problems - Identify, prioritize and implement alternatives for a solution. - Demonstrate Agility/ Adaptability - Maintain effectiveness and adjust to change by exploring the rationale, trying new approaches, and collaborating with others to make the change successful. Create an atmosphere of open-mindedness to change. - Drive for Results - Show passion and commitment while delivering on business outcomes. Create a sense of individual ownership and accountability. - Champion Innovation - Identify opportunities for new and improved ways of doing things that result in value added, unique and differentiated solutions. EXPERIENCE/EDUCATION - Associate's degree preferred - 3 or more years relevant experience - Or equivalent combination of education and experience - Construction union, non-union and prevailing wage experience required KNOWLEDGE, SKILLS & ABILITIES - Familiarity with union labor agreements and prevailing wage regulations - Experience with government or public sector construction contracts - Knowledge of cost-plus and time-and-material billing models - Strong analytical and problem-solving skills required - Excellent written and verbal communication skills - Advanced knowledge of Microsoft Excel and Word - CMIC and/or MicroStrategy experience a plus - Knowledge of Construction accounting a plus - Ability to analyze information - Data Entry Skills - Attention to Detail - Confidentiality - Thoroughness - Reporting Skills - Organizational skills Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team. The pay ranges from $50,000.00 - 85,000.00 plus benefits and retirement program. Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees' education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test. Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly. Submit your resume and create a profile for general considerations. Share with your Network! Do you know anyone in your network who might be interested in joining the Next 150 Team? Click here to refer them ConnectWithNext150
    $50k-85k yearly Auto-Apply 32d ago
  • Billing Coordinator

    Community Counseling Centers of Chicago Inc. 3.9company rating

    Account specialist job in Chicago, IL

    Job Description Billing Coordinator Who we are: C4 was founded in 1972 to help people released from psychiatric hospitals into the Uptown and Edgewater communities stabilize in the community. Since that time, C4's service area has expanded to rekindle hope for individuals and families on Chicago's north and west sides, remaining committed to community-level, system-focused interventions; C4 always seeks to avoid restrictive levels of care and maximize families' agency to lead their recovery, allowing them to heal in their homes and community. C4 is the leader in building hope and breaking down barriers - from the personal to the systemic - for Chicago's systematically disadvantaged communities through the delivery of effective, empirically supported, and trauma-informed mental health services. C4 seeks to equip 7,000 individuals annually to help them move from trauma to living, to working and thriving within their community. Our Mission - Community Counseling Centers of Chicago (C4), a behavioral health advocate and social service provider, offers quality, comprehensive customer-oriented services tailored to the diversity of its consumers. Our Vision - Community Counseling Centers of Chicago (C4) will be, and will be recognized as, essential to the wellbeing of the communities we serve. Philosophy - C4 believes that people recovering from mental illness and emotional trauma are able to live, work and thrive in the community. Duties and Responsibilities: Oversees the general operations of Medicare, Medicaid, and Manage Care billings and procedures. Responsible for the billing, payment posting, follow-up of unpaid claims, and appeals. Works claim follow up and claims denials to ensure maximum reimbursement for services provided. Responsible for verifying patient registration information, obtaining prior authorization for services, and monitoring patient service utilization with a goal of maximizing revenue for the department. Work with internal support teams and external partner network ensuring data integrity and compliance. Adheres to all established procedures related to billing requirements, and maintains thorough understanding of state registration, authorizations, services, and billing procedures and methods of contract funding sources. Works with Office Services and clinical staff to maximize client eligibility for benefits and appropriate reimbursement for services. Maintain pay source. Submit and track client registrations, services, and billing in CIS. Responsible for prioritizing own work to ensure completion. Responds to patient inquiries and resolves billing problems; may provide clerical support. Check the quality and timeliness of own work. Adhere to ethical policies. Orient new staff members to departmental policies and procedures at the direction of supervisor Other duties as assigned by supervisor. Competencies (Skills, Knowledge, and Experience): Knowledge of health care insurance processes Must know how to read EOBs and EOPs and understand denial codes. Ability to prioritize and handle multiple tasks in a changing work environment. Ability to speak and write clearly and effectively. Ability to work independently as well as a part of a team. Ability to develop solutions to problems. Communication skills to include interpersonal, teamwork, and collaboration skills. Proficient in Windows environment Understanding of personal and professional boundaries. Organizational skills Strong attention to detail. Communication skills to include interpersonal, teamwork, and collaboration skills.
    $36k-44k yearly est. 15d ago
  • Billing Coordinator - Radiation Oncology, Full-Time, Days

    Northwestern Medicine 4.3company rating

    Account specialist job in Chicago, IL

    is $21.28 - $27.66 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description The Billing Coordinator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Billing Coordinator is responsible for processing charges, payments and/or adjustments for all services rendered at all NM Corporate Health Clinics. Researches and follows- up on all outstanding accounts. Answers all calls regarding charges and claims, providing exceptional customer service to all callers. Possesses extensive knowledge of coding, billing, insurance and collections procedures and coordinates the accounts receivable functions. Performs weekly claims, monthly late bills and patient statement runs and reviews accounts to be placed with an outside collection agency. RESPONSIBILITIES: Department Operations * Ensures patient demographic and billing/insurance information is kept current in the computer application. Documents all patient and company contacts. * Reviews daily clinic schedules and tracks receipt of documentation to assure completeness of charge capture. * Ensures notes are is placed in systems, clearly identifying steps taken, according to established procedures. * Works with patients/clients to establish payment plans according to predetermined procedures. * Handles all incoming customer service calls in a professional and efficient manner. Provides exceptional service to all customers, guarantors, patients, internal and external contacts. * Prepares itemized bill upon request; explains charges, payments and adjustments. Produces a clear and understandable statement to individuals on any outstanding account balance. * Responsible for timely submission of accurate bills and invoices to clients, patients and insurance companies. * Ensures timely posting of all charges, payments, denials and write-offs to the appropriate account, maintaining the highest level of quality for each transaction processed within 48 hours of receipt. * Responsible for balancing each payment and adjustment batch with reconciliation report and bank account deposits after completion. * Ensures compliant follow up procedures are followed, to third party payers regarding outstanding accounts receivables. * Run outstanding A/R reports, follow-up on unpaid claims or balances with insurance companies, patients, and collection agency, as defined by department. * Perform daily systematic review of accounts receivable to ensure all accounts ready to be worked are completed. * Recommend accounts for contractual or administrative write-off and provide appropriate justification and documentation. * Denials and appeals follow-up including root cause analysis to reduce/prevent future denials. * Reviews, prepares and sends pre-collection letters as defined by department procedures. * Identifies and sends accounts to outside collection agency. * Prepares and distributes reports that are required by finance, accounting, and operations. * Handles all work in an accurate and timely manner, consistently meets or exceeds productivity standards, quality standards, department goals and deadlines established by the team. * Practice HIPAA privacy standards and ensure compliance with patient health information privacy practices. * Identify opportunities for process improvement and submit to management. * Demonstrate proficient use of systems and execution of processes in all areas of responsibilities. Communication and Teamwork * Fosters and maintains positive relationships with the Corporate Health team, Human Resources, NM employees and physicians. * Provides courteous and prompt customer service. Answers the telephone in a courteous professional manner, directs calls and takes messages as appropriate. Checks for messages and returns calls. * Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others. * Communicates appropriately and clearly to physicians, manager, nursing staff, front office staff, and employees. Maintains a good working relationship within the department. Organizes time and department schedule well. Demonstrates a positive attitude. Service Excellence * Displays a friendly, approachable, professional demeanor and appearance. * Partners collaboratively with the functional areas across Northwestern Medicine in support of organizational and team objectives. * Fosters the development and maintenance of a cohesive, high-energy, collaborative, and quality-focused team. * Supports a "Safety Always" culture. * Maintaining confidentiality of employee and/or patient information. * Sensitive to time and budget constraints. * Other duties as assigned. Qualifications Required: * High school graduate or equivalent. * Strong Computer knowledge, data entry skills in Microsoft Excel and Word. * Thorough understanding of insurance billing procedures, ICD-10, and CPT coding. * 3 years of physician office/medical billing experience. * Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization. * Ability to work independently. Preferred: * 3 years of physician office/medical billing experience in Corporate Health/Occupational Health a plus. * CPC (Certified Professional Coder) or R (Registered Medical Coder) Certificate a plus. #NMH1 Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
    $21.3-27.7 hourly 12d ago
  • Billing Coordinator - 2338149

    Ursitti Enterprises LLC

    Account specialist job in Merrillville, IN

    Job Description Job Title: Billing Coordinator Pay Rate: $16.00 We are currently seeking a meticulous and detail-oriented individual to join our team as a Billing Coordinator. The Billing Coordinator plays a crucial role in ensuring accurate and timely billing processes within our organization. This position offers an exciting opportunity for someone with a strong understanding of financial concepts and exceptional organizational skills. Responsibilities: - Utilize accounting software, including PeopleSoft, for billing purposes - Process and submit medical billing claims accurately and efficiently - Handle medical collections and resolve any billing discrepancies - Conduct data entry tasks to update billing information - Collaborate with the accounts team to ensure accurate coding of invoices - Assist in telemarketing efforts related to billing inquiries - Maintain organized records of billing transactions Qualifications: - Proficiency in PeopleSoft and other accounting software - Sound knowledge of financial concepts and medical billing procedures - Experience in medical collection practices is a plus - Strong data entry skills with high accuracy and attention to detail - Ability to work effectively in a fast-paced environment - Prior experience as a billing clerk or similar role is advantageous If you are a dedicated professional with expertise in billing processes, possess excellent data entry skills, and thrive in a dynamic work setting, we invite you to apply for the Billing Coordinator position. Join our team and contribute to the seamless financial operations of our organization. Note: We are an equal opportunity employer and value diversity in our workforce. Job Type: Contract Pay: $16.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Vision insurance Experience level: 2 years Schedule: 8 hour shift Monday to Friday Work Location: In person
    $16 hourly 22d ago
  • Billing Coordinator

    Medpro Disposal 3.5company rating

    Account specialist job in Naperville, IL

    Join the leader transforming healthcare waste management across America. MedPro Disposal is the nation's largest privately-held medical waste management company, serving 35,000+ providers across 48 states in a $2+ billion market. Since 2009, we've been the trusted partner helping healthcare facilities save up to 30% on waste management costs while maintaining 99% on-time service. What we do: We lead with comprehensive medical waste disposal solutions, plus pharmaceutical waste management, secure document destruction, and compliance training services-all powered by innovative technology and a client-first approach. Why it matters: We handle the critical but complex challenge of medical waste management so healthcare providers can focus on what they do best: delivering exceptional patient care. Our impact: From physician practices to hospitals, dental offices to long-term care facilities, we're trusted advisors and strategic partners-not just vendors. We combine proven expertise with environmental responsibility and comprehensive protection to solve complex operational challenges. Ready to grow with us? Join a fast-scaling, mission-driven company where we Do The Right Thing, roll up our sleeves with a "figure it out" attitude, and win as a team. We're building something meaningful-making healthcare safer, more compliant, and more efficient-one client at a time. Position Overview: The mission of the Jr. Billing Coordinator is to ensure accurate, complete, and timely billing for all clients while minimizing errors. This role is committed to maintaining clear and effective communication with clients to promptly address billing inquiries and support the organization's financial integrity. By managing billing processes, resolving discrepancies, and safeguarding the accuracy of billing data, the Jr. Billing Coordinator plays a key role in strengthening the financial health of the organization. Key Responsibilities: Ensure all client billing is accurate, complete, and submitted on time in accordance with company policies and client contracts. Review and approve sales orders, invoices, and supporting documentation to ensure accuracy and compliance. Identify and resolve billing discrepancies promptly by collaborating with internal teams and clients. Maintain organized and up-to-date billing records and accounts receivable databases for audit and reporting purposes. Provide timely, professional responses to client billing inquiries, offering clear explanations and resolutions. Prepare and deliver detailed billing and revenue reports to management, highlighting trends or potential process improvements. Support process optimization initiatives to improve billing accuracy, turnaround time, and client satisfaction. Communicate outstanding balances and payment deadlines to clients and coordinate follow-ups as needed. Required Qualifications: Minimum of 2 years of billing or accounting experience, preferably within finance or professional services. Associate's or Bachelor's degree in Accounting, Finance, or a related discipline. Highly detail-oriented with strong organizational and time-management skills. Excellent verbal and written communication abilities, with a focus on professionalism and clarity. Proficient in Microsoft Excel and comfortable analyzing and organizing large data sets. Demonstrated ability to problem-solve, manage multiple priorities, and work both independently and collaboratively. Compensation & Benefits: Base Salary: $45,000-$52,000 per year, commensurate with experience and qualifications. Health & Wellness: Comprehensive medical, dental, and vision insurance coverage for employees and dependents. Work-Life Balance: Generous paid time off, paid holidays, and a collaborative, high-energy work culture. Growth Opportunities: Be part of a performance-driven organization that invests in professional development and internal advancement. Application Process: Shortlisted candidates will be scheduled for initial phone screening and will be required to complete a brief skills assessment before the in-person interview. Equal Employment Opportunity Statement MedPro Disposal is proud to be an equal-opportunity employer. We are committed to fostering a diverse and inclusive workplace and encourage applications from all qualified individuals regardless of race, religion, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected characteristic.
    $45k-52k yearly Auto-Apply 60d+ ago
  • Client Access Specialist

    Josselyn

    Account specialist job in Northbrook, IL

    With several Northern Cook and Lake County locations, Josselyn, a nonprofit community mental health center, has been serving people since 1951. Today, Josselyn is known for its commitment to providing not only high-quality and affordable care, but excellent care for more than 7,500 children, adolescents and adults annually. Josselyn made history and was honored in 2025 as the only nonprofit named to Crain's Chicago Business Fast 50 list for the second consecutive year! Job Summary The Floater Client Access Specialist serves as the first point of contact for clients, visitors, and staff, playing a vital role in creating a welcoming and supportive environment. This position combines front desk reception responsibilities with intake support to ensure a seamless entry point into services. Although, based out of Josselyn's Northbrook office, this position requires working across multiple sites: Grayslake, Waukegan, Highland Park, and Northbrook to provide coverage. Schedule This is a Monday - Friday schedule with a rotating Saturday requirement. Candidates must be available to work all shifts - hours are not flexible. Opening Shift: 8:30 AM - 4:30 PM Mid Shift: 11 AM - 7 PM Closing Shift: 1 PM - 9 PM Saturday (rotating) Shift: 9 AM - 2 PM Hourly Rate: $18 - $18.87 ($32,760 - $35,252) based on experience Essential Responsibilities and Metrics: Greet and check in clients and visitors with professionalism and warmth, ensuring a positive first impression. Collect client copayments at the time of check-in, issue receipts, and ensure accurate documentation in accordance with billing procedures. Monitor missed payments and maintain records of clients who fail to pay at check-in or after virtual appointments; document appropriately and notify the assigned clinician Answer incoming calls, direct inquiries appropriately, and provide accurate information about services. Ensure completion of in-person opening paperwork by scanning, uploading, and updating the electronic health record (EHR) accurately and in a timely manner. Promptly process walk-in clients, ensuring timely service and appropriate documentation. Maintain confidentiality and handle sensitive information in accordance with HIPAA and organizational guidelines. Collaborate with clinical and administrative staff to ensure timely communication and coordination of client care. Monitor waiting areas and ensure they are clean, safe, and welcoming at all times. Support additional administrative tasks as needed, including mail handling, supply ordering, and general office support. Qualifications: High School Diploma or equivalent Prior experience as a receptionist in a behavioral health or healthcare related field HIPPA experience Competency in Microsoft Office365 applications including: Word, Excel, and Outlook and Zoom Consistent, reliable, professional dress, and manner Excellent written and verbal communication skills Excellent time management skills Coverage in Northbrook, Highland Park, Grayslake, and Waukegan required Ind2
    $32.8k-35.3k yearly 33d ago

Learn more about account specialist jobs

How much does an account specialist earn in Hammond, IN?

The average account specialist in Hammond, IN earns between $26,000 and $64,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.

Average account specialist salary in Hammond, IN

$41,000
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