Call Center Specialist
Account Specialist Job 31 miles from Hampton
Compensation: $20-24/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start day 1 of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Must Haves:
-Outbound contact
-Managerial experience
-Flexible schedule ie ability to work on Saturdays
***MUST BE ABLE TO COMMUTE FULLY ONSITE TO VIRGINIA BEACH BLVD***
Job Description
We are seeking a dynamic and experienced Outbound Call Team Leader to join our automotive company. This role involves leading a team dedicated to reconnecting with lost customers and attracting new ones, requiring a flexible schedule and comfort with phone-based communication. The ideal candidate will have proven managerial experience, particularly in a call center or customer service environment, and demonstrated success in outbound contact and customer acquisition.
Account Representative
Account Specialist Job 19 miles from Hampton
Account Representative - Eastern Virginia
:
Blaze your own path with Crown Lift Trucks. Crown Lift Trucks represents Crown Equipment Corporation, a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient, and ergonomic lift truck possible to lower their total cost of ownership.
Account Representatives are responsible for growing Crown's market share in their assigned territory. Meeting with clients daily to support their operational needs. Support of market growth is done primarily through field-based activities, meeting challenges head on to create unique solutions for unique environments. The primary objective of this role is to develop into an Account Manager, or other commissioned sales positions.
This role offers someone with an entrepreneurial mindset the environment to learn and grow within a critical economic industry. The most successful Account Representatives are true hunters, with a mechanical/technical aptitude, and excellent organizational and people skills.
Job Responsibilities:
Responsible for maximizing the sale of lift trucks, Crown Insite products, and warehouse products within a specified territory to meet sales objectives.
Develop existing accounts and seek new business.
Analyze opportunities, identify key personnel, and develop strong business relationships.
Consult and problem solve to enhance the Company's position in existing and target accounts.
Develop a territory management plan to maximize time with customers.
Develop sales strategies, proposals, and forecasts.
Develop and conduct product demonstrations and sales presentations.
Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information.
Participate in initial and ongoing training programs both locally and at the New Bremen, Ohio corporate headquarters.
Qualifications:
Bachelors degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience a plus.
Knowledge of the entire sales process.
Strong communication, organizational, and time management skills.
Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
Proficient computer skills including a working knowledge of Microsoft Office Suites.
Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.
Entry Level Account Representative
Account Specialist Job 31 miles from Hampton
** This position is fully on-site at our Virginia Beach office. Local candidates are encouraged to apply.**
At Illium Acquisition, we create a pathway to success! We have on-site training opportunities and are guaranteed to enhance your expertise in marketing, sales, management, and customer service. Our Entry Level Account Representatives work on creating new ways to help our team and clients advance within our market. You will be the face of our brand, engaging with customers in person and promoting our products and services. You'll have the chance to learn from experienced professionals, develop your marketing skills, and make a real difference in our customer relationships and overall sales success. Our team wants to add results-driven individuals who are looking to make a difference to this entry-level position!
At this time, this is an In-Person position! Local candidates are encouraged to apply!
Job Responsibilities:
Continuously track sales results for oneself as well as their teams
Effectively able to communicate all products and promotions to customers
Engage with potential customers through in-person interactions, at events, or through direct outreach.
Provide excellent customer service and be solution-oriented
Create new ways to effectively help the team grow
Work as a key member of representing the brand and it's clients
Qualifications:
A High School Diploma or equivalent is required!
1-3 years of retail experience (preferred)
1-3 years of Sales experience (preferred not required)
The ability to be trained and a mindset for continuous learning and personal development.
This is an ENTRY-LEVEL position, so prior experience is not required. All of our representatives will undergo a paid training program with our leadership team!
Customer Service
Account Specialist Job 30 miles from Hampton
Job ID -14790Chesapeake ,VA Only 3 months contract , may turn full time perm.CW_On-Site Services Specialist. IMS Ops /(Customer Service)
Excellent Customer service with internal customer is expected.
The majority of work this person will be doing will set the pace for the other employee's in the department. Speed and accuracy are expected. person will be opening mail removing any barriers such as staple and preparing the mail for the next step in the process of scanning.
Must possess the ability to sit and/or stand for extended periods of time as required.
Attention to detail is a must, as well as the ability to complete assigned and repetitive tasks.
Candidate needs to be able to lift up to 50 pounds.
Candidate needs to be able to work overtime with little to no notice as well as occasional weekends, & must have reliable transportation.
employee will be working the same schedule as the employee's in the department:
Additional overtime hours may be needed with little to no notice depending on the work flow.
Responsibilities:
Daily work to include but not limited to, opening mail removing Barriers such as staples and clips, stacking correspondence in method described by the supervisor.
Assisting in the mail room sorting mail as needed and delivering the mail throughout the department.
Keep hourly tracking of completed work and turn in daily tracking sheets to the supervisor.
Employee will be responsible for keeping track of their own worked hours and report the time card to their agency before the beginning of their shifts on Monday morning to be approved.
employee is to maintain the efficient work atmosphere while working in the department as to know distract other employee's.
Employee is expected to assist wherever the supervisor requires them and to do what the Supervisor request of them.
Employee needs to be respectful and polite to all personnel and Clients while in the building Comments/Special Instructions Attached Documentation:No record(s) found.
Thanks ,
Asma Khan Suri
Additional Information
All your information will be kept confidential according to EEO guidelines.
Client Success Specialist
Account Specialist Job 19 miles from Hampton
At Yellow Dog Software, our goal is to provide an inventory software solution that helps our clients work more efficiently, make smarter decisions, and identify opportunities for business improvement. As we continue to enhance value-add offerings for our clients, we are hiring a self-starting Client Success Specialist to join our Training and Success Team. Our ideal candidate will excel at translating complex technical content into accessible resources for diverse audiences, ensuring that learning materials are effective and engaging. The CSS will excel at building strong, impactful relationships with customers, understanding their goals, and ensuring they get maximum value from our software solutions. This role can be in office, hybrid, or remote, with the expectation of working in the Norfolk headquarter office 2 days monthly.
Key Responsibilities:
Training Development & Delivery:
Render technical and niche subject matter into engaging and well-structured content on an ongoing basis.
Create tailored training plans based on client needs and software updates; ensure sessions and materials address the specific expectations of clients and promote recent product advancements and offerings.
Address growing training demands and oversee outreach efforts to include LinkedIn announcements, social media updates, and other B2B communications.
Build strong client relationships and drive engagement through clear communication and collaboration with internal teams to enhance outreach.
Training Media Management:
Develop clear and concise documentation and videos for reference materials, including internal and external software training resources and outlining technical data for use in a consumable way.
Assess needs and gather data to ensure that all materials are tailored to diverse user requirements and communicated in clear, accessible language.
Maintain documentation consistency, branding, and standards across all materials and platforms.
Collaborate with subject matter experts to gather insights and clarify technical details for accuracy and precision in documentation.
Continuous Improvement:
Stay current on industry best practices, learning technologies, and tools to keep training programs innovative and effective.
Solicit and interpret feedback from training sessions to improve content and delivery methods.
Qualifications:
College degree required and 4-6 years of experience in supporting customer training and engagement programs.
Technical writing backgrounds desired, prior marketing and or agency experience a plus.
Self-starter capable of managing dynamic client needs and shifting internal priorities.
Highly sophisticated communication skills, verbal and written, to optimize client engagement.
Ability to leverage high emotional IQ while assessing needs and appropriately customizing delivery tools.
Experience with Outlook, Teams, G-Suite required. Video creation tools including CapCut, Adobe Premier, Sony Vegas, etc. and content creation/photo editing tools such as Canva and Adobe Photoshop are also highly desired.
Applicants should submit a cover letter, resume and salary expectations for full consideration.
Taxpayer Services Specialist
Account Specialist Job 20 miles from Hampton
Are you a motivated and energetic person who enjoys working with people in a fast-paced work environment? Looking to make a positive difference in the community? Are you a hard worker and self-motived team player who enjoys working face to face with the public and has strong cash handling skills with excellent customer service? If you said yes to these questions, then Prince William County Taxpayer Services may be the job fit you are seeking! Prince William County offers an attractive benefits package, to include leave, retirement, and student loan reimbursement just to name a few.
About This Role:
The Financial Regulatory Technician (Taxpayer Services Specialist) position is at our fast-paced Tax Administration Division front counter.
The ideal candidate must be a positive, innovative team player, demonstrate a can-do, helpful attitude, and enjoy working professionally with a diverse group of people. You will be part of a team that assists our taxpayers at the Taxpayer Services counter with general inquiries, answering tax questions based on the VA Code and Laws, accepting payments, updating accounts, creating business and business tangible accounts, and resolving tax issues and concerns. The individual will exemplify exceptional customer service care for the diverse community we serve.
Minimum Requirements:
High school diploma or G.E.D.
Preferences:
* Excellent customer service skills.
* 2 years of cash handling experience.
* The successful candidate should have at least 2 years of data entry experience.
* Experience working in the public sector.
* Excellent written and oral communication skills.
* Ability to work with multiple computer software at one time.
* Experience handling confidential information.
* Ability to answer tax questions, collection questions and business questions based on state and local laws and state and local regulations, codes, and ordinances.
* Bilingual
Work Schedule:
Monday through Friday: 8:30pm to 5:00 pm - 37.5 hours per week.
Position - Woodbridge and/or Manassas locations
Special Requirements:
Must pass a criminal background check.
This position is not eligible for teleworking
Starting Salary Range: $24.00 - 27.00
Benefits: We offer great benefits to full-time employees including:
* Virginia Retirement System (VRS)
* Annual leave and sick leave
* Paid personal days
* Paid holidays
* Group Medical and Dental Health Plans
* Group Life Insurance
* 401a and 457 retirement savings plans
* Employee Assistance Programs (EAP)
* Career Development
Prince William County is an Equal Opportunity Employer.
In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Prince William County Government full-time positions qualify for Public Service Loan Forgiveness. Click here PSLF information.
Click here for class description.
Senior Accounts Payable Specialist
Account Specialist Job 31 miles from Hampton
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing
we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing
is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
Responsibilities
A Day in the Life of a Senior Accounts Payable Specialist:
As a Liberty Military Housing Senior Accounts Payable Specialist, you will be responsible for executing and supervising cash management operations, accounts payable and monthly payable account reconciliations for Liberty Military Housing. You will utilize various accounting systems as well as Microsoft Excel to develop and produce payables analytics to improve on-site operational efficiency. You must possess attention to detail and be able to work effectively in a dynamic team environment.
Your Responsibilities include, but not limited to:
Processing vendor payments (ACH/checks/wires).
Tracking daily bank activity for cash availability and reconciling items.
Daily review of outstanding IR/Payables and reporting aged payables over 30 day to AP Supervisor/Manager.
Performing monthly closing of Accounts Payable.
Completion of reconciliations and account analyses as assigned.
Ensure accuracy within account coding transactions, project coding, department allocation, and posting dates.
Utilize systems and processes related to Yardi, JDE, Certify, Purchase Cards, and Banking Institutions.
Verify adherence to company purchasing policies and procedures, including proper approvals and documentation.
Assist in preparation of process documentation and process improvement for a variety of accounts payable procedures.
Gather data and provide as-needed analysis on a variety of items, including but not limited to payables, receivables, utility usage, cost, and other ad hoc assignments.
Qualifications
What You Need for Success:
Technological capabilities and experience with Microsoft Office are required. Comprehension of advanced Microsoft Excel functions is preferred.
Yardi experience is preferred.
Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
Excellent oral and written communication skills are required. Applicant must be comfortable communicating with multiple team members, internal clients, and external clients.
Applicant must be detail-oriented and able to review and ensure accuracy of own work and work of others.
Applicant must be able to work in a fast-paced environment and be adaptable. Openness to change and process improvement is required.
Bachelor's degree in Accounting preferred.
Accounting experience required. Experience in a Property Experience in a Property Management environment preferred.
Supervisory experience in accounting.
Must be able to talk, listen, and speak clearly on telephone.
The position requires mobility within the office; use of a computer and other office machinery such as a scanner and copy machine.
Must be able to deal with a fast-paced, constantly changing work environment, including handling multiple tasks on a daily basis.
May require use of personal or company vehicle, or electrical cart.
What We Provide You:
Liberty Military Housing takes into consideration everything from career development to family matters, and health & wellness. We are committed to offering our team members a wide range of benefits, including the following:
Medical/Dental/Vision Insurance*
Life and AD&D Insurance
401k Retirement Plan w/company match
Employee Stock Ownership plan
Incentive Bonus Program
10 Paid holidays per year
40 hours Paid Sick Leave per year**
80 hours Paid Vacation per year**
* Medical/Dental/Vision insurance eligible after 30 days of full-time employment.
**Vacation and sick time are based on the employee's hire date.
Pay Range: $26.00 - $31.00 Hourly
Service Specialist
Account Specialist Job 30 miles from Hampton
Link-Belt Mid-Atlantic is a construction equipment company, offering sales, rentals, parts, and service. Our legacy is built on quality products and customer satisfaction. Currently we have a Service Specialist role open in the Chesapeake VA area. The Service Specialist is responsible for the maintenance, inspection, diagnosis, and repair of construction equipment machinery and components, primarily in a field setting. Essential functions of the position include:
Efficiently and effectively diagnose and perform field service repairs as directed and ensure the proper completion of each to the customer's satisfaction.
Ensure that all required parts, materials, and supplies necessary to complete the repair are ordered and obtained prior to arriving at the jobsite.
Identify and arrange for the procurement of additional items as needed after initial inspection and diagnosis of the service repair.
Adhere to all safety and environmental regulations and guidelines necessary during repair and ensure work area is properly cleaned upon completion.
Ensure that the customer is kept informed of completed repairs and communicate to them any problems or issues found that extend beyond the scope of the original service call.
Maintain an adequate level of tools necessary to perform the service requirements.
Document and maintain proper records of time spent on each repair, parts and materials used, and detailed descriptions of work performed.
Ensure that all parts and materials not used are returned upon completion of the service work per the established guidelines.
Provide labor hours daily to the Service Manager or Branch Administrator to ensure timely posting of hours to the appropriate work orders.
Prepare and submit expense reports (accompanied with the appropriate receipts) and service truck mileage on a timely basis.
Ensure that the service truck is properly maintained in good working condition and appearance.
Maintain personal appearance in a neat and professional manner (within the context of the working environment) and ensure professional communications with customers and coworkers.
Notify Service Manager of any tooling, shop, yard, or vehicle requirements or deficiencies.
Continue with service training education to enhance knowledge and service capabilities, and remain current on new technologies.
General qualifications for this role:
High School or GED
Minimum of five (5) years of related experience in diagnostic and repair work on construction equipment machinery
Must be able to read and interpret technical manuals and drawings
Must have Commercial Driver's License (CDL)
*Link-Belt Cranes does not accept unsolicited resumes or calls from third-party recruiters or employment agencies*
Mediator | Workforce Relations Specialist
Account Specialist Job 19 miles from Hampton
ProSidian is a Management and Operations Consulting Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. We help forward-thinking clients solve problems and improve operations. With a reputation for its strong CONUS/OCONUS practice spanning six solution areas, ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Human Capital.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at
*****************
.
Job Description
ProSidian Seeks a Workforce Relations Specialist in CONUS/OCONUS - Norfolk, VA to support an engagement for an agency within the United States Department of Commerce that focuses on the conditions of the oceans, major waterways, and the atmosphere. Dedicated to the understanding and stewardship of the environment, the Agency's mission is to understand and predict changes in climate, weather, oceans, and coasts, to share that knowledge and information with others, and to conserve and manage coastal and marine ecosystems and resources.
The ProSidian Engagement Team Members work to provide multi-functional mediation and/or arbitration services for conflict resolution among personnel in various offices and platforms of the National Oceanic and Atmospheric Administration (NOAA). Creating a safe, civil, and productive work environment is paramount to the mission of the NOAA and its offices. The purpose of conflict resolution within NOAA offices is to acknowledge and address conflicts before they become a serious issue.
Workforce Relations Specialist Candidates shall work to support requirements for Program Support and The Workforce Relations Specialist will provide mediation for conflict resolution among various offices and platforms within the National Oceanic and Atmospheric Administration's Office of Marine and Aviation Operations (OMAO).
This person will collaborate with the OMAO Human Resources team to provide support conflict resolution on a variety of complex employee relations matters. These matters include disciplinary actions, policy interpretation, employee issues, unpleasant event occurrences, etc. The ideal candidate will collaborate with OMAO to act as a neutral third-party mediator and resolve conflicts that promote a safe, transparent, and productive work environment. Responsibilities include, but are not limited to:
Lead detailed, factual employee relations reviews and summarize findings in a written report.
Research and understand agency policies, guidelines, etc. to better assess conflict.
Collaborate with OMAO personnel and HR to review current and potential conflicts that arise in employee/agency interactions.
Provide completely neutral guidance to effective conflict resolution.
Provide guidance to the OMAO and its employees in various matters.
Identify mediation trends and adhere to best conflict resolution practices.
Have a strong understanding of federal government business operations and work process.
Support project teams and program managers and provide daily execution assigned work functions.
Summarize issues and findings in a clear and logical manner.
Have strong analytical and problem solving skills.
Qualifications
The Workforce Relations Specialist shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Bachelor's degree from an accredited college or university in a relevant field with at least five years of experience in mediation, arbitration, law, human resources, and formal conflict resolution.
Bachelor's degree REQUIRED, Master's degree preferred.
Mediation/arbitration training REQUIRED with proof of extensive work history within the industry and/or credentials.
At least 5 years relevant experience in mediation/arbitration.
Experience in formal alternative dispute resolution (ADR) services is a plus, but not required.
Ability to work effectively both independently and as part of a team.
Candidate must have strong attention to detail and organizational skills.
Demonstrated ability to propose possible resolutions to complex technical, managerial or operational problems.
Demonstrated leadership, management, organizational, and decision-making skills.
Demonstrated proactivity, attention to detail, working within deadlines, and ability to juggle multiple priorities in a fast-paced environment.
Excellent interpersonal skills and client service provision.
Excellent written and verbal communication skills.
Experience in project administration and management procedures strongly preferred.
Experience in the use of database applications and presentation software desirable.
Intermediate level proficiency in MS Excel and other MS Office Suite programs.
Requires proficiency in the use of Microsoft Office with an emphasis on Excel spreadsheet skills, PowerPoint, Internet and e-mail applications.
Understanding and proficiency in financial and project management systems and procedures.
TRAVEL:
Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations.
LOCATION:
Work shall be conducted at the CONUS/OCONUS - Norfolk, VA
U.S. Citizenship Required
Excellent oral and written communication skills
Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office.
#HRJobs #MediationJobs #ArbitrationJobs #ConflictResolutionJobs #NOAAJobs #IDEAL
Additional Information
As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.
CORE COMPETENCIES
Teamwork -
ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership -
ability to guide and lead colleagues on projects and initiatives
Business Acumen -
understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication -
ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation -
persistent in pursuit of quality and optimal client and company solutions
Agility -
ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment -
exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization -
ability to manage projects and activity, and prioritize tasks
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OTHER REQUIREMENTS
Business Tools -
understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Business Tools -
understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment -
to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
Curiosity -
the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility -
exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
Willingness -
to constantly learn, share, and grow and to view the world as their classroom
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BENEFITS AND HIGHLIGHTS
ProSidian Employee Benefits and Highlights:
Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:
Competitive Compensation:
Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
Group Medical Health Insurance Benefits:
ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
Group Vision Health Insurance Benefits:
ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
401(k) Retirement Savings Plan:
401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
Vacation and Paid Time-Off (PTO) Benefits:
Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
Pre-Tax Payment Programs:
Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
Purchasing Discounts & Savings Plans:
We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
Security Clearance:
Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
ProSidian Employee & Contractor Referral Bonus Program:
ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
Performance Incentives:
Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
Flexible Spending Account:
FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
Supplemental Life/Accidental Death and Dismemberment Insurance:
If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
Short- and Long-Term Disability Insurance:
Disability insurance plans are designed to provide income protection while you recover from a disability.
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ADDITIONAL INFORMATION -
See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for
employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "
HONOR ABOVE ALL
" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.
FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://*****************/ OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************.
ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED
.
Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
Research and Resolution Specialist
Account Specialist Job 19 miles from Hampton
ERC covers the commuting cost of tolls at the Elizabeth River Tunnels for our employees. ERC is currently offering a hybrid schedule for the call center. (employees work 5 days in the office and 5 days from home - after 90 days of employment) *In an effort to provide a safe work environment, ERC has required all employees to be fully vaccinated unless a medical or religious accommodation is requested and approved.
Shift: 8-5pm Monday-Friday (training is for 4 weeks 8am-5pm Monday-Friday)
POSITION SUMMARY:
Start Rate: $19.50
Responsible for providing excellent customer service via the phone, email, face to face, mail, and/or social media in a prompt and courteous manner. Resolves customer questions and problems regarding accounts, payments, products, and services. Completes and maintains related reports, records, and files.
ESSENTIAL FUNCTIONS AND ACCOUNTABILITIES:
1. Assumes responsibility for the effective and professional completion of Customer Research & Resolution functions.
a. Implements processes and procedures to ensure timely and accurate system data.
b. Creates timely reconciliations of daily/monthly transactions and bank activity.
c. Field inquiries through shared team mailbox to ensure resolution is handled timely.
d. Research and resolve all disputes and refunds inquiries.
e. Process requests and data for customer invoicing.
f. Develop an advanced working knowledge of proprietary system to ensure accurate and timely navigation of customer information.
2. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
a. Completes daily Resolution statistical reports.
b. Keeps supervisor informed of area activities and significant problems.
c. Completes required reports and records accurately and promptly.
d. Attends and participates in meetings as required.
3. Assumes responsibility for related duties as required or assigned.
a. Assists other departments as necessary.
b. Performs related clerical duties as needed.
c. Keeps work area clean, secure, and well maintained.
d. Actively and professionally cross sells Company products and services.
PERFORMANCE MEASUREMENTS:
1. Research and Resolution Specialist functions are efficiently,effectively, and accurately performed in accordance with established policies, standards, and security procedures.
2. Good business relations exist with customers. Customer problems and complaints are promptly and professionally addressed and resolved.
3. Accurate and complete information about Company products and services is provided to customers.
4. Good working relationships and coordination exist with area personnel and with management. Appropriate assistance is provided to area staff as needed. Supervisor is informed of activities.
5. Required reports and records are accurate, complete, and timely.
6. The Company's professional reputation is conveyed and maintained.
QUALIFICATIONS:
Education/Certification:
High school graduate or equivalent.
Required Knowledge:
General knowledge of Company policies and procedures.
Basic understanding of Company products and services
Experience Required:
A minimum of 2 years related experience in customer service.
Skills/Abilities:
Strong organizational skills and attention to detail.
Works successfully in a team environment yet confident working independently.
Excellent customer service skills.
Demonstrate great communication skills.
Must be able to multi-task.
Ability to operate computer, fax machine, telephone, calculator, and copier.
Must be punctual and be able to follow daily schedules for breaks and lunches.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
Finger Dexterity:
Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
Talking:
Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
Average Hearing:
Able to hear average or normal conversations and receive ordinary information.
Repetitive Motions:
Movements frequently and regularly required using the wrists, hands, and/or fingers.
Average Visual Abilities:
Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
Physical Strength:
Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)
WORKING CONDITIONS:
None:
No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but involved instructions and to deal with problems involving a few variables.
Mathematics Ability:
Ability to perform basic math skills, including adding, subtracting, multiplying, and dividing two digit numbers; the four basic arithmetic operations with money; and operations with units such as inch, foot, yard; ounce, and pound (or their metric counterparts).
Language Ability:
Ability to use passive vocabulary of 5-6,000 words; to read at a slow rate; define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.
Ability to communicate in complex sentences; using normal word order with present and past tenses; using a good vocabulary.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be a complete list of all responsibilities, duties and skills required of personnel so classified. Duties and responsibilities may be added or changed as deemed appropriate by management at any time.
Elizabeth River Crossings OpCo, LLC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, sex (gender), age, national origin, ancestry, citizenship, physical or mental disability, military or veteran status, medical condition, genetic information, sexual orientation or any other category protected by federal, state or local laws.
Research and Resolution Specialist
Account Specialist Job 19 miles from Hampton
ERC covers the commuting cost of tolls at the Elizabeth River Tunnels for our employees. ERC is currently offering a hybrid schedule for the call center. (employees work 5 days in the office and 5 days from home - after 90 days of employment) * In an effort to provide a safe work environment, ERC has required all employees to be fully vaccinated unless a medical or religious accommodation is requested and approved.
Shift: 8-5pm Monday-Friday (training is for 4 weeks 8am-5pm Monday-Friday)
POSITION SUMMARY:
Start Rate: $19.50
Responsible for providing excellent customer service via the phone, email, face to face, mail, and/or social media in a prompt and courteous manner. Resolves customer questions and problems regarding accounts, payments, products, and services. Completes and maintains related reports, records, and files.
ESSENTIAL FUNCTIONS AND ACCOUNTABILITIES:
1. Assumes responsibility for the effective and professional completion of Customer Research & Resolution functions.
a. Implements processes and procedures to ensure timely and accurate system data.
b. Creates timely reconciliations of daily/monthly transactions and bank activity.
c. Field inquiries through shared team mailbox to ensure resolution is handled timely.
d. Research and resolve all disputes and refunds inquiries.
e. Process requests and data for customer invoicing.
f. Develop an advanced working knowledge of proprietary system to ensure accurate and timely navigation of customer information.
2. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
a. Completes daily Resolution statistical reports.
b. Keeps supervisor informed of area activities and significant problems.
c. Completes required reports and records accurately and promptly.
d. Attends and participates in meetings as required.
3. Assumes responsibility for related duties as required or assigned.
a. Assists other departments as necessary.
b. Performs related clerical duties as needed.
c. Keeps work area clean, secure, and well maintained.
d. Actively and professionally cross sells Company products and services.
PERFORMANCE MEASUREMENTS:
1. Research and Resolution Specialist functions are efficiently,effectively, and accurately performed in accordance with established policies, standards, and security procedures.
2. Good business relations exist with customers. Customer problems and complaints are promptly and professionally addressed and resolved.
3. Accurate and complete information about Company products and services is provided to customers.
4. Good working relationships and coordination exist with area personnel and with management. Appropriate assistance is provided to area staff as needed. Supervisor is informed of activities.
5. Required reports and records are accurate, complete, and timely.
6. The Company's professional reputation is conveyed and maintained.
QUALIFICATIONS:
Education/Certification:
High school graduate or equivalent.
Required Knowledge:
General knowledge of Company policies and procedures.
Basic understanding of Company products and services
Experience Required:
A minimum of 2 years related experience in customer service.
Skills/Abilities:
Strong organizational skills and attention to detail.
Works successfully in a team environment yet confident working independently.
Excellent customer service skills.
Demonstrate great communication skills.
Must be able to multi-task.
Ability to operate computer, fax machine, telephone, calculator, and copier.
Must be punctual and be able to follow daily schedules for breaks and lunches.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
Finger Dexterity:
Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
Talking:
Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
Average Hearing:
Able to hear average or normal conversations and receive ordinary information.
Repetitive Motions:
Movements frequently and regularly required using the wrists, hands, and/or fingers.
Average Visual Abilities:
Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
Physical Strength:
Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)
WORKING CONDITIONS:
None:
No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but involved instructions and to deal with problems involving a few variables.
Mathematics Ability:
Ability to perform basic math skills, including adding, subtracting, multiplying, and dividing two digit numbers; the four basic arithmetic operations with money; and operations with units such as inch, foot, yard; ounce, and pound (or their metric counterparts).
Language Ability:
Ability to use passive vocabulary of 5-6,000 words; to read at a slow rate; define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.
Ability to communicate in complex sentences; using normal word order with present and past tenses; using a good vocabulary.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be a complete list of all responsibilities, duties and skills required of personnel so classified. Duties and responsibilities may be added or changed as deemed appropriate by management at any time.
Elizabeth River Crossings OpCo, LLC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, sex (gender), age, national origin, ancestry, citizenship, physical or mental disability, military or veteran status, medical condition, genetic information, sexual orientation or any other category protected by federal, state or local laws.
General Account Specialist
Account Specialist Job 19 miles from Hampton
General Statement of the Job & Essential Functions
GENERAL STATEMENT OF JOB Under general supervision, performs administrative support functions to assist the accounting division, and performs front desk duties as needed. Reports to the Accounting Supervisor.
ESSENTIAL JOB FUNCTIONS
Performs administrative support work such as word processing, creating spreadsheets, data entry and retrieval, and functions that may require interpretation, judgment and determining appropriate processes to be used; reviews forms, data and other information to ensure accuracy and conformance to established procedures and policies.
Performs fiscal year-end duties to include organization, storage preparation of previous fiscal year payments and retrieves of information for external audit.
Interacts with the public and others outside the work unit to obtain and provide information and assistance in a variety of circumstances; may screen and respond to inquiries and complaints; provides information on policies and procedures; performs other similar types of administrative support activities; and responsible for establishing, coordinating, and/or maintaining filing and record systems.
Receives and handles all payment requests referring to travel; records transactions to add, delete, transfer and adjust inventory records; processes accounts payable for payment in absence of other staff; and assists in the Payroll division and at the front desk as needed.
Performs other related work as required. Individual assignments will be determined by supervisor based on current workload and department needs.
Knowledge, Skills & Abilities
PERFORMANCE INDICATORS
Knowledge of Job: Has considerable knowledge of general accounting principles and procedures as it is related to accounts payable. Has considerable knowledge of the process used in auditing and matching invoices and paying bills. Has considerable knowledge of arithmetic, spelling, grammar, punctuation and vocabulary. Has considerable knowledge of the policies and procedures, organization and function of the department. Is skilled in the operation of common office equipment, including popular computer-drive word processing, spreadsheet and file maintenance programs. Is able to screen communications and, based on content, handle independently or route to proper source. Is able to correct spelling, grammatical, punctuation and typing errors. Is able to use independent judgment in organizing and establishing format. Is able to gather information from a variety of sources and draft documents. Is able to establish and maintain moderately complex files. Is able to communicate effectively orally and in writing. Is able to exercise tact and courtesy in frequent contact with the general public. Is able to establish and maintain effective working relationships as necessitated by work assignments.
Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exer cises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts within department and division, and with co- workers and the public.
Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions."
Dependability: Assumes responsibility for doing assigned work and meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, city policy, standards and pre scribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas.
Attendance: Attends work regularly and adheres to city policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests.
Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountability. Strives to anticipate work to be done and initiates proper and acceptable direction for completion of work with a minimum of supervision and instruction.
Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment.
Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justi fied, i.e., poor communications, variance with city policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons within the depart ment.
Relationships with Others: Shares knowledge with supervisors and staff for mutual and departmental benefit. Contributes to maintaining high morale among all department employees. Develops and main tains cooperative and courteous relationships with department employees, staffers and managers in other departments, representatives from organizations, and the public to maintain good will toward the department and project a good departmental image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons to maintain good will within the city. Interacts effectively with fellow employees, supervisor, professionals and the public.
Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Esti mates expected time of completion of elements of work and establishes a personal schedule accordingly. Attends meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings, deadlines and events.
Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the city and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly work place.
Education, Experience & Special Requirements
EDUCATION & EXPERIENCE
Graduation from high school supplemented by additional coursework in accounting or bookkeeping, and 1 to 2 years of experience in administrative work, including accounting or bookkeeping duties, or an equivalent combination of education and experience.
SPECIAL REQUIREMENTS
An acceptable general background checks to include a local and state criminal history check.
Required a valid driver's license with an acceptable driving record.
All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or city-wide emergencies.
Physical Demands
MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
Physical Requirements: Must be physically able to operate a variety of automated office machinery and equipment including computer, printer, typewriter, calculator, facsimile machine, copier, multi-line telephone systems, etc. Must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for sedentary work. Light work usually requires walking or standing to a significant degree. However, if the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or composite characteristics (whether similar to or divergent from obvious standards) of data, people or things.
Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes receiving instructions, assignments and/or directions from superiors.
Language Ability: Requires the ability to read a variety of vendor invoices and financial records, etc. Requires the ability to prepare vendor, accounts payable and payroll check files, cash turn-in report and inventory report records, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction and style. Requires the ability to speak to people with poise, voice control and confidence.
Intelligence: Requires the ability to apply rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form.
Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in standard English and possess a basic working knowledge of accounting, clerical and computer operation terminology.
Numerical Aptitude: Requires the ability to utilize mathematical formulas; to add and subtract totals; to multiply and divide; to determine percentages and decimals.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.
Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using automated office equipment.
Manual Dexterity: Requires the ability to handle a variety of items, automated office equipment, etc. Must have minimal levels of eye/hand/foot coordination.
Color Discrimination: Does not require the ability to differentiate between colors and shades of color.
Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with persons acting under stress.
Physical Communication: Requires the ability to talk and/or hear: (talking expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone.
AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS
The City of Portsmouth is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.
This is a class description and not an individual position description. A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification but is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.
Account Technician
Account Specialist Job 30 miles from Hampton
The purpose of the position is to evaluate and assess accounts and provide accounting support for assigned area of responsibility. The position is responsible for reviewing accounts, entering accounting data, updating and maintaining accounting information and files, and performing various account functions and calculations. The position works within a general outline of work to be performed; develops work methods and sequences under general supervision. GENERAL DUTIES Establish and oversee maintenance of files. Review all service provider contracts and input information into electronic case management system. Maintain and monitoring tracking spreadsheets for provider contracts, placement change forms, individualized educational plans (IEPs), office inventory, and Children and Adolescent Needs and Strengths Assessments (CANs), and Prepare and maintain Family Assessment and Planning Team ( FAPT ) and Community Policy and Management Team ( CPMT ) meeting information and reports. TYPICAL TASKS Evaluates and assesses accounts in assigned area. Collects, enters, updates, and maintains account information. Generates payments for invoices, refunds, and/or payroll. Calculates amounts to process checks for payments. Verifies, monitors, and reconciles accounts. Performs various accounting functions such as preparing accounts receivable, deposits, and/or vacation and leave information. Researches information to solve accounting discrepancies or track payments. Prepares accounting and fiscal reports. Answers phones and inquiries regarding account information. Performs related tasks as necessary such as scheduling meetings and monitoring departmental inventory. Performs other related duties as assigned. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in accounting or related field. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/educational standard, this class requires a minimum of one year of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record in compliance with the City Driving Standards . SPECIAL REQUIREMENTS : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
Experience processing accounts payable/receivable transactions Experience with interactive sessions through a mainframe environment Experience with the PeopleSoft accounting software program Experience with tracking financial transactions and preparing financial reports Experience collecting and presenting data to a supervisor or board
Work Schedule
8:00 am - 5:00pm; Monday-Friday. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Billing Specialist - Corporate
Account Specialist Job 6 miles from Hampton
Job Details Newport News, VA Full Time High School DayBilling Specialist - Corporate
Join us at Virginia Health Services, where your passion for compassionate care can transform lives. We commit to prioritizing quality of life and want to help you live your best life too!
Recognizing you have many options; Virginia Health Services is committed to investing in its team members and offers the following benefits:
Competitive pay and a comprehensive benefits package to ensure our team members are valued and rewarded for their hard work.
Holiday pay is available for 11 worked holidays, paid at DOUBLE time.
Paid time off and sick time available as you accrue it (no waiting period).
Early wage access to some of your paycheck before payday with Netspend Earned Wage Access.
Group health insurance that includes medical, dental, vision and an employee assistance program.
401(k) retirement savings plan with employer match.
Referral program with the ability to earn as much as $1,500 for each new hire you refer.
Training and development opportunities offered in-house at our state-of-the-art Employment, Enrichment and Education (EEE) Center.
We are dedicated to fostering a supportive environment that values innovation and collaboration, ensuring every team member plays a vital role in enhancing the quality of life for those we serve. Together, let's make a difference!
Locally owned and headquartered in Newport News, Virginia since 1963, Virginia Health Services believes that compassionate care is the foundation of a healthier future. Our commitment extends beyond traditional healthcare; we strive to create lasting relationships that empower individuals and families on their journey to wellness with dignity and respect.
Essential Duties and Qualifications
The Billing Specialist oversees the resident billing function of the business office under the supervision of the Billing Supervisor. Responsible for monthly, semi-monthly billing to residents, Medicare, Medicaid and secondary insurance companies according to the resident's billing status.
Essential Job Duties and Responsibilities:
• Prepares monthly reconciliations of collections and various accounting tasks.
• Promotes and demonstrates positive customer service towards VHS, co-workers, residents and visitors.
• Attends and participates in committee responsibilities as assigned.
• Complies with all established policies and procedures.
Qualifications and Requirements:
• High school graduate, GED or equivalent.
• Computer experience required.
• Ability to apply mathematical concepts. • Ability to read, write, analyze, and interpret information.
• Ability to effectively present information and respond to questions.
• While performing the essential functions of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk.
Learn more about us at: *******************
Virginia Health Services is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status. We are a drug free workplace.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and responsibilities in accordance with the Americans with Disabilities Act.
Billing Clerk
Account Specialist Job 6 miles from Hampton
Casey Auto Group is actively seeking a Billing Clerk to join our accounting department in Newport News!
Duties: Obtain and process retail, lease and wholesale sales files for all dealerships to include posting the sale, sales commission, warranty payables, accruals and front/back-end gross.
Hours: Monday-Friday 8:00am-5:00pm. Some overtime required.
Pay: Starting at $20.00 per hour depending on experience.
Accounting degree or extensive knowledge of accounting is required.
Dealership experience is preferred.
Must be:
Detail oriented.
Able to work in a fast-paced environment.
Excellent communication skills
Highly Organized
Proficient in accounting software and Microsoft Office
Reynolds and Reynolds background a plus
One year of general office administrative work required, billing and/or accounting preferred.
Previous accounting experience at a dealership highly preferred.
What we offer:
Medical, Dental and Vision Insurance
FSA/HSA
Prescription Drug Coverage
Life Insurance
Short- and Long-Term Disability
Legal Resources Coverage
401(k) Retirement Savings Plan
Vacation and Holidays
Employee Discounts
HealthJoy
Employee Assistance Program
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Small Business Loan Processing Specialist I
Account Specialist Job 30 miles from Hampton
Essential Responsibilities:
Process and close loans as assigned.
Maintain and manage loan processing queue on a daily basis.
Provide excellent service to our members and loan administration personnel in the field.
Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
Other duties as assigned.
Processing Loans:
Prepare loan documents within approval guidelines.
Input loans into Laser Pro and/or CSI.
Prepare attorney's instructions.
Prepare loan proceeds checks/wire transfers/general ledger entries.
Review final loan documentation prior to and subsequent to closing.
Correct any collateral exceptions in a timely manner.
Minimum Required Skills & Competencies:
Excellent customer service skills
Strong organizational skills
Ability to work independently
Strong computer skills (Word, Excel)
Professional telephone skills
Ability to work under time constraints
Ability to multitask
Experience in consumer loan area of banking to include loan documentation and regulations, specifically real estate secured
Desired Skills & Competencies:
Knowledge of Laser Pro loan documentation software
Minimum of two years of loan documentation experience for Loan Processing Specialist II.
Physical Requirements:
Express or exchange ideas by means of the spoken word via email and verbally.
Exert up to/carry 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
Vision, hearing, speech, and manual dexterity sufficient to reach/handle items and work with fingers is required.
Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
Not substantially exposed to adverse environmental conditions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.
Accounts Receivable Specialist
Account Specialist Job 19 miles from Hampton
Full-time Description
This position is responsible for receiving payment and posting amounts to customer's account, preparing statements, and keeping records of account statuses in order to ensure organizational effectiveness and efficiency. Maintains knowledge of a wide variety of accounting transactions to calculate, post, and verify financial data for use in maintaining accounting records.
Responsibilities
Prior experience with collections of overdue accounts.
Receive, record, and post cash, checks, and vouchers.
Process credit card and ACH payments.
Administration of Lockbox payments, including reconciliation.
Verify discrepancies by and resolve customers' billing issues.
Correspond regularly via phone and email with internal and external customers, and other clerical duties such as filing and writing reports.
Locate, monitor, and notify customers with overdue accounts to arrange payment or establish repayment schedules.
Maintain thorough notes related to exceptions and outstanding items.
Set up new accounts and maintain existing accounts.
Audit and track proof of product delivery.
Assist with Sales Tax Exemption Certificate Administration
Establish and maintain relationships and billings with pre-negotiated city contracts.
Assist with cross-training on responsibilities.
Performs other related duties as assigned.
Requirements
Skills, Knowledge, and Abilities
Experience in accounts receivable.
Computer skills required.
Proficiency with Microsoft Office Suite.
Excellent written and verbal communication skills.
Ability to work well in a deadline driven environment.
Ability to work independently and as a team member.
Ability to work in an organized, efficient manner with a high level of accuracy, attention to detail and follow-through.
High degree of accuracy and attention to detail.
Education and Experience
College degree or a combination of relevant experience/training is preferred.
In-depth knowledge and experience with relevant accounts payable procedures is a plus.
Understanding of basic accounting principles
Physical Demands and Working Conditions
Talking, hearing, and seeing with close visual acuity are frequently required.
Keying data is repetitive motion and is frequently required.
Sedentary work involves sitting most of the time.
Works in a normal office setting with little to no exposure to adverse environmental conditions.
Accounts Receivable Clerk
Account Specialist Job 6 miles from Hampton
Company Purpose
At C&F Enterprises Inc. we strive to learn, improve, and serve everyday. From our customers to our employees, we have been a business partner of choice in our community for over 40 years. Representing many different brands, we are proud to offer home decor that can showcase your personal style in every room of your home. At C&F Enterprises Inc. We are looking for individuals who enjoy a team oriented environment, can demonstrate individual resourcefulness with an entrepreneurial spirit - the foundation of our success! We hope you will decide to join our family of dedicated employees.
Job Purpose
To support Accounting and Customer Service team members in managing accounts receivable collections and administrative functions while fostering a learning-focused and flexible work environment. This role encourages problem-solving, skill development, and strong relationship-building with both internal and external stakeholders to meet evolving business needs.
Duties and Responsibilities
Resolve credit card issues to process orders.
Analyze reports to address collections concerns and monitor accounts.
Use computing skills across systems to streamline operations.
Apply flexible collection techniques tailored to customer needs.
Perform daily and monthly reconciliations of deposits and invoices.
Communicate with customers regarding overdue accounts.
Manage deposits, payment posting, and account maintenance.
Handle customer inquiries about accounts and orders.
Conduct credit checks using various resources.
Maintain accurate records and ensure data security.
Promote safe work practices.
Encourage continuous learning for personal and team growth.
Perform other duties as assigned.
Skills
Exceptional customer service and problem-solving skills.
Proficiency in Microsoft Office, especially Excel.
Strong communication, organization, and time management.
Ability to handle pressure and de-escalate situations.
Effective independent and team collaboration.
Competencies
Positive Energy
Customer Relationships
Team Player
Resilience Under Pressure
Initiative and Problem-Solving
Time Management
Sense of Urgency
Qualifications
High school diploma or equivalent experience.
1-2 years of experience in accounts receivable, collections, or related fields.
C&F Enterprises Inc. offers a flexible and supportive learning environment where employees are encouraged to grow, innovate, and contribute to a shared mission of excellence.
** No recruiters/Agencies
** No relocation fees provided
Accounts Payable/Receivable
Account Specialist Job In Hampton, VA
CarGuys Inc. -America's #1 Automotive Recruiter
If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.
Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's
Currently we have a dealership in your area looking to hire an Automotive Accounts Payable/Receivable person.
This dealership may offer:
⦁ Opportunity for Bonus Pay
⦁ Salary plus Bonuses Plus Benefits
⦁ Top shelf benefits including health and dental
⦁ Busy office with zero boredom
⦁ Paid Vacation and PTO time
⦁ Growth and advancement opportunities
⦁ Full time position
⦁ Long term job security
Responsibilities may include:
Customer payment and credit transactions.
Basic accounting skills
Perform basic administrative and other duties as assigned.
A team player who is focused on providing exemplary customer service
Excellent communication skills; both written and verbal
Ability to multi-task in a fast paced work environment
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00520 Accounts Receivable Specialist
Account Specialist Job 19 miles from Hampton
Title: 00520 Accounts Receivable Specialist
State Role Title: Administrative & Office Specialist III
Hiring Range: $32,000-$37,000
Pay Band: 3
Recruitment Type: General Public - G
Job Duties
Norfolk State University's Bursars Office - Student Accounts, seeks applications for the Accounts Receivables vacancy. Ensure due diligence is followed in actively collecting the University's receivables. Ensure that all unreconciled differences and adjustments are resolved promptly and accurately and in compliance with University and State guidelines and regulations. This position provides responsive customer service to students, parents, faculty, staff, and others in a timely, accurate and professional manner by responding to telephone inquiries related to student accounts.
Reporting directly to the Assistant Bursar, incumbent:
1. Process VA 33 and all military Chapter Benefits.
2. Serves as the certifying official for students utilizing Chapter 33VA benefits.
3. Maintains student files in accordance with university policies and procedures.
4. Receives office visitors and respond to inquiries from students, parents, and faculty in a professional manner.
5. Receives, reviews, and distributes incoming documents to appropriate areas. Delivers all outgoing mail to the university mailroom and the administration building on a daily basis.
6. Organize and maintains files for easy retrieval.
7. Prepares VA33 payments for Cashier to process on daily basis; monitors accounts for overpayments and informs Bursar of overpayment.
Minimum Qualifications
1. Knowledge of state regulations related to debt collections.
2. Knowledge of file system creation and management.
3. Skill in using computerized applications for word processing, spreadsheets and databases.
4. Demonstrated ability to communicate effectively, both verbally and in writing, and convey matters to large diverse audiences (students/staff/faculty)
5. Demonstrated ability to use computer software including Microsoft Excel and Word.
6. Demonstrated ability to accurately perform mathematical computations.
7. Demonstrated ability to monitor projects and meet and prioritize competing deadlines.
8. Some administrative experience directly supporting senior level members of an organization.
9. Some experience and knowledge of office practices and procedures, and general office administration.
10. High school diploma or GED, or equivalent combination of training and education that provides the requisite knowledge, skills, and abilities.
Additional Considerations
1. Additional educational credits, credentials, or degree beyond high school, preferably in general accounting.
2. Higher education training in counseling, communications and knowledge of general accounting practices.
3. Higher education experience in Financial Aid office and Bursar office.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information
Name: Human Resources
Phone: **********
Email: No email documents accepted
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.