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Account specialist jobs in Hawaii - 138 jobs

  • Customer Experience Specialist - PT

    Avis Budget Group, Inc. 4.1company rating

    Account specialist job in Kahului, HI

    You will act as the front-line customer experience specialist for our valued customers, ensuring a seamless, personalized experience from rental to return. Youll be responsible for clear communication, smooth logistics, and delivering premium custom Customer Experience, Specialist, Experience, Customer, Retail, Automotive
    $29k-33k yearly est. 2d ago
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  • Receiver Assistant - Full Time, $32.78/Hour

    Aulani, A Disney Resort & Spa

    Account specialist job in Kapolei, HI

    Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Distribution involves working in one or more of the following functions: Outbound (Pick & Consolidate), Inbound (Receiving), Deliveries (Driver), Shipping, Returns and local will call pickups. This includes the following, but not limited to locate, retrieve, and pick products in cartons and totes. Manually load/unload trucks, trailers, and/or wagons. Operate material handling equipment (i.e., pallet jacks, rider pallet jacks, forklifts, etc). Receive, inspect, and stack products/materials. Confirm accuracy and quality compliance of all deliveries through verification, reconciliation, inspection and adherence to Food Safety standards/HACCP. Maintain established sanitation guidelines. Shrink wrap boxes, pallets, and wagons. Perform other warehouse duties as assigned. Ensure FIFO (first in, first out). Responsibilities : Check in deliveries; food, liquor, wine and non food products Ensure and confirm accuracy of deliveries/verifying packing slips to include weighing of products Ensure proper storage, rotation, dating, and of products Maintain sanitation standards for cleaning of all freezers, coolers, walk-ins, storeroom, and the back dock area(s) Ability to utilize/operate receiving equipment (i.e., pallet jacks, rider pallet jacks, forklifts, etc). Fill requisitions from the areas Stock and deliver products Ability to be a self-starter and work independently Be prepared to assist the receiver whenever appropriate Ability to work flexible shifts and days off to include third shift Ability to operate a motor vehicle- must have a valid driver's license and clean driving record for 12 months Ability to read and write English Basic Qualifications : Valid Driver's License and clean driving record (no tickets/accidents/moving violations in the last 12 months) Able to read and write English Willing to contribute and work in a Team environment Strong organizational skills and sense of urgency Guest/client service oriented Able to work in a fast-paced, changing environment Preferred Qualifications: Previous experience in a warehouse/inventory control environment Experience in Food and Beverage and product knowledge Additional Information : SCHEDULE AVAILABILITY: Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. The pay rate for this role in Hawaii is $32.78 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: ****************************************
    $32.8 hourly 2d ago
  • Accounts Receivable Representative

    HMSA 4.7company rating

    Account specialist job in Pearl City, HI

    Independently process group and direct payments received from walk-in members and groups while providing all customers with an exceptional customer-focused and positive HMSA Center experience. Ensure that the experience meets the customer's needs and exceeds their expectations. Communicate and promote HMSA's brand message and commitment to service excellence. Effectively and independently analyze and research inquiries from customers (internal and external) relating to billing and payments processed by cashiers. Handle customer inquiries (internal and external) by responding to their needs quickly and efficiently. Requires broad understanding of HMSA's business, including the Hawaii Health Connector, HMSA online storefront, LRSP, QNXT, and ancillary systems. Provide quality service in line with HMSA's mission and vision. Assist in bill production for individual subscribers and groups, including cycle billing and demand billing. Performs reconciliations and audits to ensure the billing system, A/R system, and electronic bill presentment system are in balance. Independently resolves any identified variances. Process mailed-in group and direct payments from members and groups. Process rejected and unprocessed payments from Bank of Hawaii Lockbox. Process miscellaneous payments from other departments: Medicaid, Workshops, Administrative Services Only, Long Term Care, etc. Process medical refund checks (HMSA or other) mailed-in by members and providers. Process miscellaneous checks from Finance & Accounting units. Process member Automatic Dues Payment Set-up (DPS) and mailing notification letters. Process QNXT Unapplied Cash Payments. Balance and reconcile deposits, and record payments to various general ledger accounts. Review and conduct analyses to assist the department in maintaining an efficient delinquency and cancellation process for individual subscribers and groups. Includes monitoring delinquent subscribers and groups, generating and mailing delinquency and cancellation letters, and ensuring that cancelled accounts are reconciled accurately. Process routine enrollment and group or subscriber maintenance transactions submitted in the HMSA Centers. Processes returned checks, agent fee bills, and issues petty cash. Balance cash daily and replenish till monthly. Record expenses to proper operating expense general ledger account. Make corrections as needed. Performs all other miscellaneous responsibilities and duties as assigned or directed
    $41k-46k yearly est. 3d ago
  • Legal Service Specialist 26-05 - FT - Oahu

    Catholic Charities Hawai'i

    Account specialist job in Hawaii

    For description, see PDF: ************ catholiccharitieshawaii. org/wp-content/uploads/2026/01/Legal-Service-Specialist-26-05-FT-Oahu-2. pdf
    $36k-55k yearly est. 7d ago
  • Victim Services Specialist - Honolulu, HI

    Mothers Against Drunk Driving 4.3company rating

    Account specialist job in Urban Honolulu, HI

    Responsible for maintaining a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs. Provide court accompaniment and guidance with legal, financial, and medical systems. Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed. This is a hybrid position, where some prescheduled in-office work will be required. Schedule may include occasional evenings, weekends, or holidays to support victims, attend community events, such as tablings or sign wavings, or assist with organizational activities such as vigils or other outreach initiatives. The salary for this position is $43,680 ESSENTIAL FUNCTIONS: * Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments. Maintain current assessment of victim's coping and need for further referrals. * Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation. May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems. * Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events. * Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services. * Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees. * Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives. * Maintain accurate case records, statistical information and grant reports for each victim case according to MADD and grant standards and guidelines. May be responsible for grant writing and reporting to grantor and MADD. POSITION REQUIREMENTS * Bachelor's degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death) * Bilingual a plus. * Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death). * Reliable transportation to court attendance is required along with a flexible schedule. * Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment. * Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language. * Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities. * Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments. * Strong work ethic with the ability to maintain a high activity level. * Must have exceptional internal and external customer service orientation. * Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills. * Ability to maintain social, ethical and organizational standards in job related activities, at work and in the community. * Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job. * Demonstrated commitment, passion and compassion for the mission of MADD. BENEFITS Eligible within first 30-45 days Health, Dental, Vision Retirement 403(b) + employer matching 4 weeks accrued vacation 12 Paid Holidays per calendar year Up to 3 Floating Holidays per calendar year Paid Sick Time Modified Tuition Reimbursement Maternity/Paternity Leave Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer FSA, HRA Employee Assistance Program How to Apply: Please provide resume to our hiring team via the blue APPLY NOW button #zr
    $43.7k yearly 60d+ ago
  • Adventure Readiness Specialist - Service

    Rivian 4.1company rating

    Account specialist job in Urban Honolulu, HI

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Pay Disclosure The hourly range for this role is $19.01 - 21.84/hr for Hawaii based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian's 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.
    $19-21.8 hourly 35d ago
  • Client Success Renewals Specialist

    Norstella

    Account specialist job in Urban Honolulu, HI

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $31k-40k yearly est. 31d ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Account specialist job in Urban Honolulu, HI

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 14 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Strategic Account Specialist, Spectrum Business

    Charter Spectrum

    Account specialist job in Urban Honolulu, HI

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Ready to identify and recommend technology solutions in a variety of industries? You can do that. Do you want to use your sales expertise and focus on daily prospecting to generate opportunities and build a funnel? As a Strategic Account Specialist for at Spectrum Business, you can do that. Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment. Be part of the connection: You partner with variety of industries and recommend cost-effective solutions to their business needs. After completing our award-winning training, you connect with clients to set up appointments and facilitate presentations. You sell, transfer, provide information and offer assistance on all aspects of our products. How you can make a difference: * Complete our 10-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools. * Consult with established and prospective clients to develop product solutions. * Deliver product proposals and presentations to decision-makers and conduct negotiations to close deals. * Field-based sales roles have fluidity between home, client location and office locations. The expectation is that you are primarily out in front of clients. * Self-generate leads using strategic prospecting techniques. * Maintain accounts in Salesforce to report sales activities and client data. WHAT YOU BRING TO SPECTRUM BUSINESS Required qualifications: * Experience: Two or more years of experience selling data, voice cloud or video solutions; Three or more years of sales experience as a proven sales performer and outside telecommunications-related sales experience. * Education: High school diploma or equivalent. * Skills: Network building, negotiation, closing and English communication skills. * Abilities: Quick learner with the ability to multitask. * Availability: Travel to and from assigned territories and company facilities. Valid driver's license. Preferred qualifications: * Bachelor's degree in a related field. * Experience working in the hospitality, healthcare and government/education verticals. * History of selling telecommunications products B2B. #LI-SE1 SCM225 2025-67352 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $57,400.00 and $113,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $72,600. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $36k-51k yearly est. 10d ago
  • Residential Account Specialist (Hilo)

    Hawaii Gas 4.2company rating

    Account specialist job in Hilo, HI

    PURPOSE STATEMENT: The Residential Account Specialist markets and sells gas products and services to new and existing residential markets in order to meet the Company's growth and profitability objectives. They will function as the primary interface between Hawaiʻi Gas and assigned customers. They will also perform operations-related functions. Responsibilities ESSENTIAL FUNCTIONS/RESPONSIBILITIES: Identifies potential clients using innovative approaches and standard practices. Devises and implements sales strategies to gain new residential accounts, including the effective use of proposals, energy comparison data, analyses and presentations consistent with company guidelines. Implements sales programs and campaigns, as directed. Develops and employs account management strategies and processes to maximize retention and growth of gas loads within assigned account base. Builds, maintains, and enhances relations with customers to support the company's priority on improving and enhancing the customer's experience. Ensures customer service application and intake forms are completed accurately and on time using the systems provided (principally the Company CRM and CIS). Follows proper procedures and processes when establishing new accounts to include the completion of all required paperwork, coordinating the installation and turn-on of system, and evaluating the feasibility of all new projects to ensure that all financial and technical requirements are met. Designs new gas service systems, utilizing assistance from Engineering, Distribution, and LPG Supply & Distribution when required or necessary. Promptly responds to customer inquiries and continually updates customers on a wide range of matters relating to rates, company practices, PUC tariffs and schedules, servicing policies, applicable codes and regulatory requirements, gas system specifications, etc. Assists Operations in a variety of tasks relating to residential customer needs, including but not limited to tank relocation, load increases tank sizing, field evaluation of accounts, and on-call supervisor rotation. Keeps current with new residential gas appliances, equipment and technologies as well as trends, processes and developments in the energy industry. Provides expertise in understanding customer's energy needs and identifying and pursuing opportunities for installation of additional gas appliances and replacement of non-gas appliances with gas-fired appliances. Represents the Company and participates in appropriate local professional, business and community activities/associations. Establishes and maintains relations with key industry personnel; develops relations with engineers, architects, developers, contractors and gas appliance and equipment dealers. Assists in analyzing market conditions, identifying trends, and developing sales forecasts, etc. OTHER FUNCTIONS/RESPONSIBILITIES: Complies with all safety rules and cooperates in the fullest in the promotion of safety and safe work habits, to include the reporting of any unsafe conditions or acts. Maintains all EH&S training on a current basis. Complies with all applicable corporate and Hawaii Gas policies and procedures. Maintains assigned work area and equipment in a clean, orderly and safe manner; performs housekeeping duties as required and/or instructed. Works in a safe and responsible manner. Performs all other related duties as instructed by manager. Qualifications Required Education and/or Work Experience: High school diploma or GED. Two (2) years successful and progressive experience in the gas or energy industry to include outside sales, cold calling, contract negotiations, proposal writing, and account management. Other relevant experience may be considered. Proficient with Microsoft suite of tools (specifically, Outlook, Word, Excel, and Power Point), MS Project, and customer service software. Working knowledge of NFPA 58, gas utility systems, local zoning laws, and plumbing, building and fire codes. Experience with bid submittals, specifically, government bids (city, county, state and federal). Preferred Education and/or Work Experience : Bachelor's or master's degree in business administration, Marketing or Engineering or equivalent combination of related experience and education. Technical knowledge in a field related to the energy industry, such as energy management, HVAC equipment, distributed generation, and end-use gas and electric equipment (motors, engines, heat pumps, water heaters, boilers, cooking equipment, etc.). Knowledge of Hawaii's energy market, designated sales territory and various cultures, including business protocols. The knowledge and capability to plan, design and manage new gas services, which includes load calculation/diversification, drawings, sizing (lines, tanks, meters, regulators, gas pressures, etc.), fire suppression systems and permitting. Required Licensure, Certification, Registration or Designation: A valid Hawaii driver's license. Access to an insured vehicle with current registration. Preferred Licensure, Certification, Registration or Designation : Certified Energy Manager, other certification in energy or equivalent related experience and education. Sales certifications. Certification in finance or equivalent related experience and education. Other advanced education or certification(s) which apply to the energy, utility, project management industry and job function.
    $37k-43k yearly est. Auto-Apply 60d+ ago
  • Neuropsych Account Specialist - Hawaii HI

    Neurocrine Biosciences 4.7company rating

    Account specialist job in Puhi, HI

    Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs. What We Do: Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. ( *in collaboration with AbbVie ) About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s). _ Your Contributions (include, but are not limited to): Sales and Market Development Drives product acceptance and growth through targeted education and strategic account management Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications Identifies and addresses territory-specific opportunities and barriers to product success Effectively manages promotional resources and budget Customer Relationship Management Builds and maintains relationships with key stakeholders including: Healthcare providers (Psychiatrists, Neurologists, NPs, PAs) Clinical staff (RNs, LPNs, PharmDs) Key opinion leaders and advocacy groups Community Mental Health Clinics and Long Term Care facilities Local/regional payers and pharmacies Cross-Functional Collaboration Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams Professional Standards Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices Demonstrates integrity and models behaviors consistent with company values and compliance policies Work Expectations Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events Other duties as assigned Requirements: BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR Master's degree in science or related field AND 2+ years of similar experience noted above Professional Expertise Knowledge of best practices in the functional discipline and broader related business concepts Strong understanding of healthcare regulatory and enforcement environments Proven track record of meeting/exceeding sales objectives and launch success in complex environments Developing internal reputation in area of expertise Continuously works to improve tools and processes Leadership & Teamwork Ability to lead and participate in cross-functional teams Exhibits leadership skills, typically directing lower levels and/or indirect teams Builds trust and support among peers Acts as a settling influence in challenging situations Technical Skills Strong computer skills and working knowledge of business systems Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.) Excellent project management abilities Critical Thinking Sees broader organizational impact across departments/divisions Excellent analytical thinking and problem-solving skills Intellectual curiosity and ability to challenge status quo Able to decide and act without having the complete picture Communication & Relationship Management Excellent verbal and written communication skills Strong sales and account management disposition Ability to navigate complex accounts across varied care sites Understanding of specialty fulfillment and payer requirements Personal Attributes Results-oriented with high ethical standards Adaptable and effective in managing change Ability to meet multiple deadlines with accuracy and efficiency Thrives in performance-based, fast-paced environments Versatile learner who enjoys unfamiliar challenges Derives satisfaction through purposeful, passionate work Entrepreneurial attitude/experience Job-Specific Requirements Should reside within the geographic area of the assigned territory Valid driver's license and clean driving record (position requires frequent driving) Neurocrine Biosciences is an EEO/Disability/Vets employer. We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description. _ The annual base salary we reasonably expect to pay is $123,100.00-$168,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
    $49k-59k yearly est. Auto-Apply 35d ago
  • Accounts Receivable, Customer Service Operations

    Cardinal Health 4.4company rating

    Account specialist job in Urban Honolulu, HI

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 60d+ ago
  • Supervisor, Patient Accounting - Hospital Billing

    Hawaii Pacific Health 3.8company rating

    Account specialist job in Urban Honolulu, HI

    Hawai'i Pacific Health is a nonprofit health care system formed in 2001 with the merger of three longtime Hawai'i health systems. It is the state's largest health care provider, committed to providing the highest quality medical care and service to the people of Hawai'i and the Pacific Region through its four hospitals, 49 outpatient clinics and service sites, and more than 1,300 affiliated physicians. The system is anchored by its four flagship nonprofit hospitals: Kapi'olani Medical Center for Women & Children, Pali Momi Medical Center, Straub Clinic & Hospital and Wilcox Memorial Hospital, which have led groundbreaking initiatives in women's health, pediatric care, cardiovascular services, cancer care and bone and joint services. Hawai'i Pacific Health ranks among the top 5 percent of hospitals nationwide in the adoption of electronic medical records, with system-wide implementation that allows its hospitals and physicians to offer integrated, coordinated care throughout the state. Our Hospital Billing department ensures that all hospital billing and related activities are conducted professionally and accurately; and also maintains clear communication with clients regarding their bills. We work directly with patients to help them understand their financial rights, and assure that services are delivered in a fair, efficient manner. Our dedicated team maintains and deposits operating cash funds, completes the billing process for claims, performs billing or collection activities, maintains current patient accounts receivable balances and filing, verifies PIMS patient referrals, reviews in-house Medicaid claims, and answers client questions so that our patients feel comfortable and informed about both their health care and their financial relationship with Hawai'i Pacific Health. If you are detail-oriented and gifted with accounts, you can help to uphold our administrative and financial excellence in the area of Patient Accounts. As the Patient Accounting Supervisor, you will supervise the inpatient and outpatient charge posting, billing and collection operation. You will also recommend and implement policies to ensure departmental effectiveness and compliance with insurance billing regulations, government billing requirements, collection laws and reimbursement procedures. We are looking for someone with excellent organizational and communication skills, an appreciation for fiscal management and accounting protocol and a commitment to delivering the highest quality health care to Hawai'i's people. Location: First Insurance Center Work Schedule: Day - 8 Hours Work Type: Full Time Regular FTE: 1.000000 Bargaining Unit: Non-Bargaining Exempt: Yes Req ID 31442 Pay Range: 72,051 - 90,064 USD per year Category: Management Minimum Qualifications: Bachelor's degree in Business Administration, Accounting, Finance, or Management, and/or equivalent combination of education, training and experience. Three (3) years of progressive experience in a fast-paced corporate environment to include successful leadership, management and/or supervisory experience. Preferred Qualifications: Previous supervisory experience of staff within a service industry focused on excellence. Previous experience as a successful coach or mentor. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
    $49k-60k yearly est. 56d ago
  • Accounts Receivables Specialist

    Kamaaina Kids

    Account specialist job in Kailua, HI

    Job DescriptionAccounts Receivable Specialist - Kailua Make an Impact with Your Accounting Skills! Join Kama‘aina Kids, one of Hawai‘i's leading nonprofit childcare organizations, as an Accounts Receivable Specialist. Help keep our programs running smoothly by managing receivables for our Preschool Division from our Kailua corporate office. If you're detail-oriented, love numbers, and want your work to make a difference for keiki and families across the islands, this is the opportunity for you! Location: Corporate Office - 156C Hamakua Drive, Kailua, HI 96734 Schedule: Full-Time, Monday-Friday Pay Range: $23-$28 per hour As an Accounts Receivable Specialist, you'll work with a collaborative finance team that values precision, communication, and teamwork. If you're detail-oriented, dependable, and passionate about making a difference, we'd love to hear from you! What You'll Do Process and manage accounts receivable transactions for assigned programs. Track, reconcile, and report on billing and payment activity. Partner with Center Directors and families to resolve account questions. Prepare monthly financial reports and assist with audits. Maintain confidentiality and accuracy in all financial data. Investigate and resolve discrepancies. Support improvements to AR processes and internal controls. What We're Looking For Education: Associate degree in Accounting or related field required; Bachelor's degree preferred. Experience: Minimum 2 years in accounts receivable billing, collections and reconciliations. Strong proficiency in Microsoft Excel and accounting software. Familiarity with ProCare or similar childcare management systems is a plus. Excellent attention to detail, organizational skills, and communication abilities. Ability to mentor and support team members when needed. Customer service focused & people-friendly Physical ability to lift up to 40 lbs occasionally. Why Work With Us Impact: Your work supports programs shaping Hawai‘i's future generations. Culture: Join a team that values integrity, collaboration, and service. Growth: Access training, mentorship, and leadership opportunities. Education Assistance: $1,000 per semester for college courses and $150/month for student loan repayment. Benefits: Comprehensive health coverage, 401k with a 6% match, paid time off and generous childcare discounts. See our Career Site for more information on our awesome benefits! About Kama‘aina Kids We're Hawai‘i's largest childcare provider, committed to nurturing the whole child and strengthening families and communities. When you join us, you become part of a statewide ‘ohana dedicated to excellence and growth. We're also a Top Workplace for the 5th year in a row! Apply Today Bring your expertise and heart for service to a role where your work truly matters. Help us make a difference-one keiki, one family, and one community at a time. Learn more: Visit our Career Page!! (****************************** Kama'aina Kids is an equal opportunity employer. We celebrate and support the diverse cultures, perspectives, and experiences within our workforce ‘ohana.
    $23-28 hourly 7d ago
  • Accounts Receivable/Student Billing Coordinator

    Le Jardin Windward Oahu

    Account specialist job in Kailua, HI

    Le Jardin Academy is looking for an Accounts Receivable/Student Billing Coordinator (Regular Full-time). Schedule is Monday-Friday, 7:30am to 4:00pm. This position supports the School's student billing, accounts receivable, and cash receipts functions. Bachelor's degree in accounting and/or relevant experience. Proven experience in accounts receivable or a related field. Must be authorized to work in the United States. No phone calls, please. Hourly Pay Range: $22.00 to $25.00 per hour. Accounts Receivable/Student Billing Coordinator Job Description Le Jardin Academy (LJA), located in Kailua, Hawai‘i, is an International Baccalaureate World School offering students a world-class education from pre-kindergarten to grade 12. Founded in 1961, LJA now serves more than 920 students. Its graduates attend top universities across the world and are equipped to positively impact their communities. Our mission is to cultivate a community of learners who embrace hana pono to positively impact the world. As a school community, we value individuality, excellence, innovation, peace, and relationships. Primary Responsibility: The Accounts Receivable/Student Billing Coordinator supports the School's student billing, accounts receivable, and cash receipts functions. This position also identifies opportunities for process improvement, system enhancements, and delivery of excellent customer service. The Accounts Receivable/Student Billing Coordinator reports directly to the Accounting Manager and collaborates closely with staff, families, and school departments. Essential Duties: Student Accounts & Customer Service Serve as the primary contact for students, parents, faculty, and staff regarding student tuition accounts. Provide calm, professional, and helpful customer service. Assist with collecting past-due accounts and communicate with families as needed. Accounts Receivable & Daily Accounting Maintain accurate student accounts by posting charges, discounts, and payments in the accounting system. Deposit and record cash receipts daily. Process refunds and manage returned checks. Perform vault management duties. Reconcile unrestricted and restricted giving (donations). Month-End & Audit Support Complete month-end processes to ensure income and receivables are accurate and complete. Assist with annual financial and compliance audits. Policy & Procedure Maintenance Maintain and update cash receipts and accounting-related policies and procedures. Protect sensitive information and uphold confidentiality standards. Professional Development & Additional Duties Maintain and grow job-related knowledge through training and professional learning. Support Business Office projects and perform other duties as assigned. Minimum Qualifications: Bachelor's degree in accounting and/or relevant experience. Proven experience in accounts receivable or a related field. Strong attention to detail and commitment to confidentiality. Experience with FACTS and Blackbaud Financial Edge NXT preferred. Performance Expectations: Listen actively and follow directions. Respond promptly, professionally, and positively to requests from families, staff, school departments, supervisors, and colleagues. Work cooperatively and collaboratively within the Business Office and across campus. Demonstrate accuracy, attention to detail, and high-quality work. Maintain a positive, professional demeanor. Communicate clearly and effectively with students, families, and staff. Use tact and diplomacy in sensitive discussions. Follow through consistently and meet deadlines. Manage frequent interruptions and competing demands. Maintain reliable, regular attendance. Adhere to school policies, conduct expectations, procedures, and safety protocols. Physical Requirements: The physical requirements described here are representative of those that must be met to successfully perform the essential functions of this job, with reasonable accommodations as needed. While performing the duties of this job, the employee is: Regularly required to use hands and fingers to operate office tools and equipment. Regularly required to reach with hands and arms. Frequently required to stand, talk, and hear. Details: Department: Business Office Status: Full-time FLSA Status: Non-Exempt Work year: Twelve month Work hours: Monday through Friday, 7:30am to 4:00pm; occasional extended hours may be required.
    $22-25 hourly 7d ago
  • Billing Specialist - Lanihuli Patient Service Center

    Sonic Healthcare USA 4.4company rating

    Account specialist job in Hilo, HI

    We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! Join our front line of #HealthcareHeroes! Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions. LOCATION: Hilo, Hawaii Status: Full-Time Onsite- Opportunity Days: Monday - Friday Hours: 8:30 am- 4:30 pm Base Pay: $20.89 - $22.98 In this role, you will- Perform customer/client account research, review delinquent accounts, and work with customers/clients to establish a mutually agreeable re-payment plan in accordance with Accounts Receivable guidelines. The billing Specialist takes inbound calls (as needed) and makes outbound calls. * Initiate contact with customers/clients regarding their account status * Submit past-due notifications to patients * Follow-up on missed re-payment arrangements * Coordinate with local Sales collaboration in handling client accounts * Track and monitor delinquent accounts to ensure account status moves current and payment application is consistent * Report and refer seriously delinquent accounts to designated Administrative leadership for potential service provider agreement default and cut-off * Work on other projects as assigned All you need is: * High School diploma or GED * Typing (min 35 wpm) and 10 Key. MUST be able to demonstrate proficiency. * Requires a positive demeanor and professional phone etiquette and disposition that is fair and consistent with all clients they support. * Must handle consumer and commercial collections professionally and pay attention to detail and record keeping. * Ability to work with minimal direction; seeking additional help/information from the Client Support Manager and/or Supervisor or Team Leader. * Knowledge of computer technology and terminology. * Perform duties promptly and accurately-the ability to work under deadlines. * Maintain confidentiality of information. * Ability to read and comprehend English. * This position is Working Onsite. Bonus points if you've got: * Minimum of six (6) months of related experience or equivalent combination of experience and education * Experience with medical/insurance billing and Customer Service * Experience in a multitasking environment We'll give you: * Appreciation for your work * A feeling of satisfaction that you've helped people * Opportunity to grow in your profession * Free lab services for you and your dependents * Work-life balance, including Paid Time Off and Paid Holidays * Competitive benefits including medical, dental, and vision insurance * Help saving for retirement with a 401(k) plus a company match * A sense of belonging - we're a community! We also want you to know: This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality and abide by all applicable privacy and security standards. Employees are expected only to access PHI when required to fulfill job duties. Scheduled Weekly Hours: 40 Work Shift: Job Category: Accounts Receivable Company: Clinical Laboratories of Hawaii, LLP In 2008 Clinical Labs of Hawaii became a member of Sonic Healthcare Ltd. Sonic is headquartered in Sydney, Australia. Since its establishment in 1987, Sonic Healthcare has grown to become the world's third largest pathology/laboratory medicine company with operations in eight countries. Sonic's success stems from the belief that a global culture of Medical Leadership leads to the delivery of outstanding medical services. Learn more about our medical leadership, values, and foundation principles below Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $20.9-23 hourly Auto-Apply 60d+ ago
  • Accounts Receivable Specialist

    Housemart

    Account specialist job in Urban Honolulu, HI

    HouseMart is an established Hawaii-based retail organization built on an entrepreneurial spirit that strives to serve as a symbol of success through our service and commitment to our customers. Our organization currently operates over 30 Ace Hardware, Ben Franklin Craft and Daiso stores, with over 500 employees in Hawaii, Washington, Oregon, and Nevada. A local family-owned business for more than 70 years, the HouseMart brand strives to serve as a symbol of family values, exceptional service, and commitment to providing the products our customers need. We are currently seeking an Accounts Receivable Specialist at our Honolulu Support Services office in Mapunapuna. The Accounts Receivable Specialist is responsible for ensuring accurate and timely billing, processing payments, account reconciliation, and collections management. This role supports the Accounting Department by maintaining financial records, resolving billing issues, and assisting with reporting to ensure the company's receivables are collected efficiently and in compliance with company policies. ESSENTIAL FUNCTIONS: Projects a high level of AIE (Attitude, intelligence, and enthusiasm) to both external and internal customers. Prepare and post daily payments, deposits, monthly account statements and ageing reports, and other financial statements according to established procedures. Manage accounts receivable aging reports, identifying delinquent accounts to collect payments. Reconcile and report discrepancies to ensure accuracy of financial records. Process and maintain customer credit accounts. Keep records of invoices and support documents. Perform general office duties such as filing, answering telephones, and handling routine correspondence. Comply with company policies, procedures, and regulations. Access computerized financial information to answer general questions as well as those related to specific accounts. Operate computers programmed with accounting software to record, store, and analyze information. Strong teamwork and collaboration skills required with the ability to work effectively across other support departments and our retail stores. Safety and Security Work in a safe manner to protect yourself, your co-workers and others who may be affected by your actions. Work together on exercising prevention methods to minimize injury or loss. Suggest solutions to mitigate hazards. OTHER FUNCTIONS: Train other employees in standard operating procedures as necessary. Prints envelopes for statements and remittances. Other duties as assigned. COMPETENCIES: Communication Proficiency Ethical Conduct Confidentiality Time Management Teamwork WORK CONDITIONS: Equipment/Tools Used: Accounting software, internet, MS Office Suite, EAGLE software, Database user interface and query software and basic office equipment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Work Environment: Works under regular office conditions. Occasional exposure to heat and dust, hazardous equipment (box, openers, scissors, staplers, paper cutter), and supplies (ink, glues, chemicals, paint, etc.) EXPECTED HOURS OF WORK: Generally works Monday through Friday. Available flexible hours as needed (including days, nights, weekends, and holidays). Works at least 40 hours each week. PHYSICAL DEMANDS: This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. Must be able to lift and carry items up to 20 pounds. SKILLS, KNOWLEDGE & ABILITIES: Requires attention to detail, concentration, and alertness. Ability to prioritize and multitask. Organizes work to complete assignments, maintains accuracy, pays attention to detail, and demonstrates customer service standards. Evidence of strong confidentiality practices. QUALIFICATION REQUIREMENTS: 1-2 years of accounting experience. Proficiency in Google Workspace, Microsoft Excel, and other MS Office applications Proven ability to interpret and analyze accounting information to address customer inquiries. Strong customer service and communication skills. PREFERRED QUALIFICATIONS: Associate's degree or equivalent combination of education and experience. Bachelor's degree in accounting, finance, or related field preferred. Experience with account reconciliation, billing, and/or collections preferred. Experience with various types of accounting software (e.g., QuickBooks, Oracle). Accounting experience in a retail or multi-entity environment preferred. FULL-TIME BENEFITS: Health Plan Coverage (Medical, Vision, Dental) 20% Employee Discount 401(k) with Employer Match Profit Sharing Program 100% Company Paid Life Insurance Vacation, Sick Leave, Personal Leave and Holidays Our success is directly attributed to our employees, and we are looking for our next generation of winning team members. We are a drug-free workplace and an equal opportunity employer.
    $38k-47k yearly est. Auto-Apply 53d ago
  • Experienced AR Medical Specialist in Office in Honolulu, HI

    Island Healthcare Solutions LLC 3.9company rating

    Account specialist job in Urban Honolulu, HI

    Job DescriptionBenefits: Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Opportunity for advancement Location: Honolulu, HI Job Type: Full-Time, In-Office Department: Accounts Receivable, Medical Billing Reports to: Billing Supervisor or Office Manager Job Overview: We are seeking a highly skilled and experienced Accounts Receivable Medical Specialist to join our growing team in Honolulu, HI. The ideal candidate will have a strong background in medical billing and accounts receivable processes. This position is based in our office, requiring in-person attendance for daily operations. Key Responsibilities: Medical Billing & Accounts Receivable: Manage and process medical claims, ensuring accurate and timely submission to insurance companies. Insurance Verification & Follow-Up: Verify Patient insurance coverage and follow up on any outstanding or denied claims. Patient Billing: Work closely with patients to resolve billing issues and answer questions regarding their accounts, providing exceptional customer service. Denial Management: Review and resolve claim denials, including researching coding or billing issues, appealing decisions, and re-submitting claims when necessary. Collaboration: Work Closely with the clinical and administrative teams to ensure smooth billing operations and address any billing-related concerns. Compliance & Documentation: Ensure that all billing practices are compliant with federal regulations, including HIPAA, and maintain accurate documentation of all AR-related activities. Qualifications: Experience: Minimum 3-5 years of experience in medical billing and accounts receivable, with a focus on general healthcare services. Education: High school diploma or equivalent required. Certification in medical billing or coding preferred. Software Proficiency: Experience with medical billing software and practice management systems. Familiarity with EPIC, NextGen, or similar platforms a plus. Communication Skills: Strong verbal and written communication skills, with the ability to interact professionally with insurance companies, patients, and internal teams. Detail-Oriented: High attention to detail and accuracy, with the ability to handle complex billing situations and resolve issues independently. Organizational Skills: Ability to manage multiple tasks, prioritize workloads, and meet deadlines ina a fast-paced environment. Customer Service: Excellent customer service skills, with a patient and solutions-oriented approach to addressing billing inquiries.
    $39k-45k yearly est. 24d ago
  • Accounts Receivable Specialist, Customer Service Operations

    Cardinal Health 4.4company rating

    Account specialist job in Urban Honolulu, HI

    **Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/10/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-28.8 hourly 8d ago
  • Supervisor, Patient Accounting - Hosp Insurance Collections

    Hawaii Pacific Health 3.8company rating

    Account specialist job in Urban Honolulu, HI

    Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety. A hospital cannot function well without an excellent Revenue Cycle department. The Revenue Cycle team at Hawai'i Pacific Health manages the processes and technologies associated with the initial patient registration through the collection of the amounts due. Like an engine, the healthcare industry's revenue cycle has many moving parts and the Revenue Cycle team is comprised of business minded, forward thinking, efficient and analytical people who are dedicated to building a high powered revenue management team that is vital and useful to the organization. If you are detail-oriented and gifted with accounts, you can help to uphold our administrative and financial excellence in the area of Patient Accounts. As the Patient Accounting Supervisor, you will supervise the inpatient and outpatient charge posting, billing and collection operation. You will also recommend and implement policies to ensure departmental effectiveness and compliance with insurance billing regulations, government billing requirements, collection laws and reimbursement procedures. We are looking for someone with excellent organizational and communication skills, an appreciation for fiscal management and accounting protocol and a commitment to delivering the highest quality health care to Hawai'i's people. Location: First Insurance Center Work Schedule: Day - 8 Hours Work Type: Full Time Regular FTE: 1.000000 Bargaining Unit: Non-Bargaining Exempt: Yes Req ID 31624 Pay Range: 72,051 - 90,064 USD per year Category: Management Minimum Qualifications: Bachelor's degree in Business Administration, Accounting, Finance, or Management, and/or equivalent combination of education, training and experience. Three (3) years of progressive experience in a fast-paced corporate environment to include successful leadership, management and/or supervisory experience. Preferred Qualifications: Previous supervisory experience of staff within a service industry focused on excellence. Previous experience as a successful coach or mentor. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
    $49k-60k yearly est. 36d ago

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