Account specialist jobs in Indiana

URGENTLY HIRING: Client Success Representative - Lighting Services Compensation: $17/hr starting + performance-based incentives Job Type: Part-Time Industry: Consumer Services / Residential Services / Lighting Installation Why 317 Lights? At 317 Lights, we brighten our customers' homes with premium lighting solutions and exceptional service. We believe in creating a seamless, enjoyable experience for every homeowner-and that starts with a dedicated team. As a Client Success Representative, you'll be the friendly face that ensures each installation ends with a smile. What sets us apart: Competitive Pay: $17/hr starting wage + performance incentives Customer-Focused Touch: Deliver thank-you gift cards during visits Career Growth: Hands-on role with opportunities to grow in customer success People-First Culture: Join a supportive, reliable, and professional team Impactful Work: Be the final step in making every project successful Your Role: What You'll Be Doing Conduct same-day visits to customers after their installation Verify lights and timers are functioning correctly Demonstrate system usage and answer customer questions Collect feedback via a short digital survey Encourage satisfied customers to leave Google reviews Deliver $25 gift cards as a thank-you Report any issues or additional requests to the installation team Minimum Requirements Customer service experience preferred Strong communication and interpersonal skills Reliable, punctual, and professional demeanor Comfortable driving to customer homes around Indianapolis Detail-oriented with basic troubleshooting ability Compensation & Schedule Earnings: $17/hr starting + performance-based incentives Benefits: Paid incentives, mileage reimbursement, career development opportunities Schedule: Part-time, flexible hours with customer visit scheduling Our Core Values Customer Satisfaction Above All Reliability & Professionalism Clear Communication Integrity in Every Interaction Ready to Brighten Every Customer's Day? This isn't just a part-time job - it's your opportunity to represent a trusted local company, connect with homeowners, and ensure they're delighted with their new lighting system. Apply today and join the 317 Lights team. APPLY HERE! #CustomerServiceJobs #ClientSuccess #LightingSolutions #PartTimeJobs #IndianapolisJobs #CustomerSupport #ResidentialServices #NowHiring #CareerGrowth #317Lights

is onsite in the Selah House Business Office located in Anderson IN. Who We Are: Join a passionate and caring team who work collaboratively to support our clients! The Odyssey Eating Disorder Network offers a robust continuum of services for adults and adolescents of all genders in multiple states that specialize in a full array of eating disorder diagnoses and co-occurring conditions. Across our eating disorder network, we meet clients where they are in their recovery and provide the necessary therapeutic techniques to empower sustainable freedom. Our expert clinical teams help clients understand recovery is possible by using individualized treatment plans comprised of a combination of evidence-based treatment modalities. Our goal is to make each client feel safe and close to home by conducting all levels of treatment in comfortable and home-like settings designed to offer a clear step-down process, so clients feel continually supported in their recovery journey. What We Offer: Collaborative environment dedicated to clinical excellence Multiple Career Development Pathways Company Supported Continuing Education & Certification Multiple Health Plan Design Options Available Flexible Dental & Vision Plan Options 100% Company Paid EAP Emotional Well-Being Support 100% Company Paid Critical Illness (with health enrollment plan) 100% Company Paid Life & ADD 401K with Company Match Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts Generous Team Member Referral Program Parental Leave How You Will Contribute: The Revenue Cycle Specialist, AR Collector is responsible for overall revenue cycle functions. The Revenue Cycle Specialist, AR Collector helps improve cash flow and participates in increasing the overall health of the company's receivables. Relationships and Contacts Within the organization: Maintains close and frequent contact with the finance and revenue cycle team members within Odyssey and other locations as assigned. Outside the organization : Maintains close and frequent contact with insurance providers and third-party vendors, as necessary. Essential Responsibilities: Performs timely follow up on aging AR. Researches and resolves rejected, incorrectly paid, and denied 837 claims. Keeps accurate and detailed updates in the billing software of all claims' statuses. Understands and consistently applies thorough understanding of all insurance plans. Understands and interprets insurance Explanation of Benefits, knowing when and how to ensure that payment has been received. Skillfully and professionally navigates phone calls with insurance companies and websites to effectively reprocess unpaid or incorrectly paid claims. Understands authorizations and limits to coverage such as the number of authorizations/units. Responds in a professional and timely manner to all billing-related inquiries from patients, staff and payers. Completes complex billing functions, such as creating corrected claims, creating voided claims, secondary billing, and appeals. Reviews patient bills for accuracy and completeness and obtain any missing information. Consolidates and sends all requested medical documentation to insurance companies to ensure timely review and adjudication. Provides excellent customer service with the ability to communicate to both insurance companies as well as families in the efforts of collecting outstanding balances. Performs month end account review for remainder billing, Room & Board charges, and unapplied balances. Additional Responsibilities: Documents billing and collection activities and communicates to supervisor as appropriate. Prepares reports and reconciliations as needed. Completes daily, weekly, and monthly assignments as assigned by Supervisor. Maintains a strict level of confidentiality for all company, departmental, and healthcare provider information. Functions within the guidelines of the facility's Code of Ethics and in accordance with corporate compliance. Updates job knowledge by participating in educational opportunities; reading professional publications related to the Odyssey Eating Disorder Network and population. Provides a high level of customer service to both internal and external stakeholders. Performs other related duties as assigned. What We Are Seeking: Education and Experience High school diploma or equivalent and at least two (2) years of healthcare insurance accounts receivable experience required. Prior experience in Mental Health, Substance Abuse Disorder Treatment or behavioral healthcare field preferred. Odyssey Behavioral Healthcare, LLC provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Odyssey Behavioral Healthcare, LLC reserves the right to modify, interpret, or apply this in any way the organization desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”

The Early Stage Collections Specialist will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Contact borrowers in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangement to bring borrowers current. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. What you'll do:. Evaluates and helps determine the borrower's ability to pay, and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations. Counsels borrowers on their options through education of alternative solutions. Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls. Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by educating them on repayment plans, loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing. Negotiate reasonable payment arrangements with borrowers, initiate and explain required documents to complete a borrower “Request for Mortgage Assistance” package in compliance with department policies and procedures. May function as the single point of contact for a borrower. May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details. Provide status on payments and payoff inquiries; verify payment history and new servicer contact information; process payments. Assist with loan servicing website payments, denied access, password resets. Respond to escrow, loss draft and closing document inquiries. Provide status on a wide variety of servicing functions including payment/credit disputes, escrow refunds/shortage, loss draft, short sale, Deed in Lieu of Foreclosure, modification/refinance requests, repayment plans, and additional mortgages activities. What you'll need: High school diploma or equivalent work experience Less than one (1) year collections experience in a customer service/call center environment and /or loan servicing experience Experience in the Banking, Mortgage/Loan Servicing industries preferred.

Managing an organization's financial obligations by processing invoices, verifying financial data, and ensuring timely payments to vendors and suppliers. Key responsibilities include maintaining accurate accounts payable records, reconciling vendor statements, collaborating with internal teams and vendors, and supporting month-end close activities. Essential skills for this role are strong organizational and analytical abilities, attention to detail, and proficiency in accounting software. This individual should effectively exhibit JD Finish Line's core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following key duties: 2+ years of experience as an Accounting Clerk or in a similar role Computer literacy, including confidence using Microsoft Word, Microsoft Excel, and accounting and accounts payable software Basic understanding of accounting principles and practices Strong attention to detail and accuracy in data entry Effective communication and interpersonal skills Ability to manage multiple tasks and meet deadlines Knowledge of relevant regulations and compliance standards Responsibilities- An Accounting Clerk plays a vital role in supporting the financial operations of an organization by performing various administrative and clerical tasks within the accounting department The position involves accurate record-keeping, data entry, and collaboration with other finance professionals to ensure financial transactions are processed efficiently Ensure the timely and precise recording of transactions, including invoices, receipts, and expenses Process and verify invoices, ensuring proper coding and authorization Prepare and issue payments to vendors within established timelines Reconcile vendor statements and resolve discrepancies Follow up on overdue accounts and resolve payment discrepancies Support the accounting team in month-end and year-end closing processes Process, match, code, audit, and voucher A/P invoices Reconcile checks with vouchered invoices and maintain vendor files Distributing invoice copies to finance staff and other relevant departments Qualifications- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sit for more than 6 hours per shift Use hands to finger, handle and feel Reach with hands and arms Talk and/or hear Stand for up to 2 hours at a time periodically Walk or move from one location to another Occasionally may need to climb, balance, stoop, kneel, or crouch Lift and/or move up to 10 pounds regularly and up to 25 pounds occasionally Punctuality and regular attendance consistent with the company's policies are required for this position. Average work week is 40-45 hours, which can vary depending on business need. The work environment for this position is a moderately noisy call center setting. The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy. #LI-DNI

The Collections Representative is responsible for managing delinquent accounts and executing effective collection strategies to recover outstanding debts. This role requires a balance of negotiation, professionalism, and customer service to achieve recovery goals while maintaining compliance with all federal regulations and client standards. The position involves direct communication with debtors, accurate documentation of all collection activities, and strategic follow-up to maximize successful repayment outcomes. Type: Direct hire, full time, hybrid Pay: $38,000 - $41,500. Has full benefits package. Collections Representative Requirements Education: High school diploma or equivalent required; coursework in business or a related field preferred. Skills: Strong negotiation and persuasion abilities with professional communication. Effective verbal and written communication, including active listening and empathy. Ability to handle sensitive or difficult conversations with composure and professionalism. Detail-oriented with exceptional organizational and time management skills. Proficient in collections software, CRM systems, and Microsoft Office Suite. Familiarity with debt collection laws, regulations, and compliance standards. Reliable and flexible schedule availability (day, evening, or weekend shifts as needed). Licensing: Must be able to obtain any required state or federal collections licenses after hire. Collections Representative Duties Manage a portfolio of delinquent accounts, executing timely and compliant recovery actions. Initiate and maintain contact with debtors via phone, email, and written correspondence to discuss balances and negotiate repayment options. Document all collection activities and debtor communications accurately within internal systems in accordance with regulatory and client requirements. Provide exceptional customer service by responding promptly to debtor inquiries and offering clear, accurate information. Employ skip tracing tools and investigative methods to locate and contact debtors who are difficult to reach or have updated information. Ensure all collection activities comply with applicable laws, internal policies, and federal regulations while maintaining professionalism and ethical standards. No deadline to apply.

The role is responsible for: * Supports the country Client Management teams on client requirements and orchestration across processes and services managed by Client Management * Own and drive execution of processes, working closely with country Client Management, other stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases. * Supports the country Client Management and Business on the client portfolio to ensure strong client delivery execution * Ensure alignment amongst the Orchestration Client Management (OCM CoE) team, country Client Management and Business with regular engagement regarding business priorities, issues, and address any gaps * Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes Key Responsibilities Strategy Targeted Improvements * Act as a service partner, work together with Client Management, RMs, Product Sales, Operations and other key internal stakeholders to solve client issues and identify opportunities to improve overall service for the clients * Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriat Automation and Streamlining * Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes * Adherence to changes in line with the Client Management and OCM CoE destination model and DOIs. Business * Ensure alignment amongst the Orchestration Client Management (OCM CoE) team, country Client Management and Business with regular engagement regarding business priorities, issues, and address any gaps * Provide quality support to Client Management and Relationship Managers (RM's) on all documentation related matters Processes * Supports the country Client Management teams on client requirements and orchestration across processes and services managed by Client Management (onboarding, credit fulfilment and monitoring, client due diligence, static data maintenance, offboarding and client support) for the portfolio supported * Proactively manage the day to day maintenance activities of the client accounts * Own and drive execution of processes, working closely with country Client Management, other stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases. * Adhere to first-time-right principles * Provide insights and suggestions to improving processes, identifying opportunities to streamline and automate. Look at ways to promote standard work and best practices. * Undertake ad-hoc duties and when delegated by Line Manager and OCM CoE Head * Demonstrate strong knowledge of client needs for the assigned client portfolio * Build trust and strong account management support to country Client Management including but not limited to loan drawdowns, overseeing the resolution of client related complaints, issues and escalations * Engage and coordinate with internal stakeholders, for e.g. Legal & Compliance, Credit on standard documentation requirements such as standard terms, country supplements, banking facility letter, master credit terms, supplementary letters etc * Obtain necessary approvals for T&C deviations on standard documentation from the relevant authoriser as necessary * Perform credit documentation activities for the deals * Identify processing risks or inefficiencies and implement appropriate and effective changes * Ensure document deficiencies are minimised and are rectified in a timely manner * Escalate or enforce compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations * Work closely with country Client Management, Product and Ops units to achieve suitable outcomes for clients * Ensure that all facilities are set up in accordance with client instructions * Support country Client Management and RM in client account activity reviews, ensuring transactional activities are aligned to the expected levels of activity for the client given their business profile * Manage flow maintenance activities as assigned to ensure portfolio quality. The activities include but not limited to * Annotation of Excess and Past Dues and highlighting issues to RM and CA * Review and monitoring of ASTAR reports * Document Deferral Waiver (DDW) requests, Temporary Excess Request (TER), and SIF for allocation of limits * Collaterals monitoring and doc deficiency reports review * Seek Early Alert Reporting (EAR) / CG12 waivers for overdue * Act as escalation point for Unsettled (FX) Past Due Trades reports & Failed trades reports, working closely with Operations where relevant * Support Loan Drawdown, Cash Managemen People & Talent * Provide effective orientation /guidance to new joiners on the bank's policies/procedures/processes to ensure their successful assimilation into the team and the bank * Develop and implement a personal learning plan with team manager, to attain necessary competencies * Successfully complete milestones as laid out in implemented personal learning plan Risk Management * Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role remit * Comply with applicable Money Laundering Prevention Procedures and report any suspicious activity to the operational risk team and Line Manager * Ensure a clear and uniform approach towards implementation of the global operating model for all Client Management related processes, and adherence to DOIs * Report any deviation (if any) to appropriate authorities and obtain proper dispensations * Proactively manage risks and establish/monitor controls to improve the overall state of the risk management and operating framework. Governance * Ensure strong due diligence on document safekeeping and data confidentiality * Ensure correctness of documentation prior to any dispensation from the Bank * Ensure compliance with the internal policies and credit policies, external policies, regulatory and statutory requirements * Undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls * Highlight significant issues/errors to team leader Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. * Lead the OCM CoE team to achieve the outcomes set out in the Bank's Conduct Principles: Financial Crime Compliance; The Right Environment Key stakeholders * Client Management teams * GBS Hub teams (across CDD, CRC, CLM Ops, Product teams) * Account Opening Teams * Front Office RMs * Product Partners * Process Owners * Conduct & Control * Legal * Credit & Risk teams * Operational Risk * CFCC Skills and Experience * Strong ability to positively influence stakeholders across value chain to both orchestrate and execute on processes and deliver exceptional client service and experience * Ability to positively engage and build rapport with stakeholders * Strong writing and presenting skills in English * Problem solver; looks for solutions and finds ways to progress despite blockages * Strong drive to deliver * Has a clear understanding of the client needs and requirements * Ability to work independently without direct supervision and able to cope with pressures from tight deadlines * A team player with good interpersonal skills * Risk & AML certified as stipulated by Bank policy (role based) Role Specific Technical Competencies * Manage Conduct * Manage Risk * Manage People * Operational * Process Management * Data Conversion and Reporting * Business / Product Knowledge About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

**_What Account Management contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **_Responsibilities_** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **_Qualifications_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of experience, preferred + Direct customer facing experience preferred + Strong communication skills + Strong command of MS Office applications (Excel, PowerPoint, Word and Outlook) + Demonstrated ability to work in a fast-paced, collaborative environment **_What is expected of you and others at this level_** + Requires client onsite visits as deemed necessary. + Adherence to client's facility policies and vendor credentialing requirements. + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possbile solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000-$85,680 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/05/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote \#LI-SP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Description Job Title: Billing Coordinator Pay Rate: $16.00 We are currently seeking a meticulous and detail-oriented individual to join our team as a Billing Coordinator. The Billing Coordinator plays a crucial role in ensuring accurate and timely billing processes within our organization. This position offers an exciting opportunity for someone with a strong understanding of financial concepts and exceptional organizational skills. Responsibilities: - Utilize accounting software, including PeopleSoft, for billing purposes - Process and submit medical billing claims accurately and efficiently - Handle medical collections and resolve any billing discrepancies - Conduct data entry tasks to update billing information - Collaborate with the accounts team to ensure accurate coding of invoices - Assist in telemarketing efforts related to billing inquiries - Maintain organized records of billing transactions Qualifications: - Proficiency in PeopleSoft and other accounting software - Sound knowledge of financial concepts and medical billing procedures - Experience in medical collection practices is a plus - Strong data entry skills with high accuracy and attention to detail - Ability to work effectively in a fast-paced environment - Prior experience as a billing clerk or similar role is advantageous If you are a dedicated professional with expertise in billing processes, possess excellent data entry skills, and thrive in a dynamic work setting, we invite you to apply for the Billing Coordinator position. Join our team and contribute to the seamless financial operations of our organization. Note: We are an equal opportunity employer and value diversity in our workforce. Job Type: Contract Pay: $16.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Vision insurance Experience level: 2 years Schedule: 8 hour shift Monday to Friday Work Location: In person

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Centralized Transaction Operations Customer Service Account Specialist's work is creative, exciting, and different every day. As an Account Specialist II in Centralized Transaction Operations Customer Service department, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment. Job responsibilities Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills 2+ years of customer interaction or customer support experience required, either by phone or face-to-face 1+ years computer experience, utilizing multiple computer applications in a Windows-based environment Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Preferred qualifications, capabilities, and skills Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Branch experience Work Schedule: Monday - Friday hours vary schedule will fall between 10:00am - 9:00pm Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.

Job Description Are you looking for mission-driven work? Do you want to join a collaborative team where your financial expertise fuels a nonprofit's mission? Are you r eady to make a measurable impact in a role that blends leadership, compliance, and compassion? If so, this might be the role for you! Our client, The Children's TherAplay Foundation, Inc. is a mission driven organization with a team of dedicated employees who work enthusiastically and collaboratively to support the children they serve. If you are interested in being a part of their growing organization, we want to share more information with you! The Medical Billing Manager is a vital member of the clinic operations team and oversees all aspects of the organization's billing and revenue cycle functions, including claims processing, accounts receivable, payor relations, and compliance with billing regulations. This role is essential to sustaining the financial health of their programs while upholding their commitment to affordable, accessible care. BENEFITS: Health, Dental, Vision Flexible scheduling with 1 day work from home Paid time off Paid holidays Health savings account 401(k) matching Disability insurance Employee assistance program KEY RESPONSIBILITIES: Revenue Cycle Management Manage full-cycle medical billing operations, including coding oversight, claim submission, payment posting, follow-ups, and denial management. Ensure timely and accurate submission of claims to commercial insurance, Medicaid, and other payors. Manage patient balances and collections and work in partnership with families to ensure a smooth payment collection process. Monitor aged receivables and implement effective follow-up strategies to maximize collections. Compliance & Audit Ensure compliance with federal, state, and payer-specific billing regulations and HIPAA. Maintain and update billing policies and procedures. Assist in preparation for audits and respond to audit requests as needed. Data, Reporting & Analysis Track and analyze billing performance metrics, preparing monthly and quarterly reports for leadership. Identify trends in claim denials and recommend solutions to improve collection rates and minimize errors. Collaborate with leadership on revenue forecasting and planning. Participate in month end financial reconciliation with EMR and QuickBooks. Team Leadership & Collaboration Supervise billing team. Train and support clinical and administrative staff on billing-related processes. Act as liaison with payors and patients to resolve complex billing issues. Proactively identify areas in the medical billing department where process improvements can be made to improve clinic operation KPI's. Ensure patient confidentiality and integrity through HIPAA compliance. Establish and maintain positive working relationships with coworkers, patients, family members, payors, and referral sources. Manages the A/R aging and payment reports monthly to identify trends and underpayments; investigate causes and take appropriate steps towards resolution using professional judgment. REQUIRED EXPERIENCE: Associate's or Bachelor's degree in Business, Health Administration, or related field required. Minimum 3-5 years of experience in medical billing, with at least 2 years in a supervisory or lead role. Strong knowledge of CPT, ICD-10, HCPCS coding, and electronic billing systems. Experience with nonprofit healthcare organizations or community health centers a plus. Familiarity with Medicaid, Medicare, and managed care payors. Proficient with billing software, Quickbooks, and Microsoft Excel; experience with Practice Perfect would be helpful. Strong attention to detail, problem-solving, and organizational skills. Excellent interpersonal and communication skills. Many of our clients utilize E-Verify as part of their employment process. E-Verify is an internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States PURPLE INK OPERATES AS AN EQUAL OPPORTUNITY EMPLOYER #IND Powered by JazzHR os N4mymMk6

Job Description Frost Brown Todd LLP, a national law firm of 1000+ legal and business professionals in eighteen markets, is currently seeking a full-time Collections Specialist to join our firm. As an integral part of our finance team, this position will analyze accounts receivable and engage directly with billing attorneys and clients to ensure timely payments while resolving any billing issues. Key Responsibilities: Analyze accounts receivable on a client and matter level while collaborating closely with billing attorneys. Reach out to client contacts to secure timely payments on outstanding invoices, effectively resolving challenging receivables with professionalism and tact. Provide firm management with detailed insights and action plans regarding client payment trends, potential risks and challenges in the collection process. Conduct outbound collection calls with a focus on maintaining and enhancing customer relationships, ensuring a professional representation of the firm. Address and resolve client-billing issues promptly, applying good customer service skills to minimize accounts receivable delinquency. Identify issues contributing to account delinquency and discuss with management. Review and monitor assigned accounts and applicable collection reports. Handle various forms of correspondence to clients to encourage payment of delinquent accounts, including but not limited to phone calls, mailing reminder statements, faxes and email correspondences on a monthly and as needed follow-up basis while maintaining a professional representation of the firm. Regularly communicate with attorneys regarding efforts and status of past due accounts. Work cooperatively and creatively with attorneys to collect past due accounts as effectively as possible. Build effective working relationships with billing/e-billing and accounts receivable team members. Work closely with the accounts receivable team to ensure timely and accurate postings of client payments and resolution of same. Maintain records of clients' financial statuses and document collection efforts in the collection module. Job Requirements: High School Diploma or equivalent. A minimum of 2 years of collections experience including interaction with a large customer base. Strong communication skills needed - both oral and written. Excellent problem solving and analytical skills are required. Ability to work independently and to adapt to a fast-changing environment. Proficiency in Microsoft Office including Excel, Word and Access. Knowledge of Aderant Software is needed. Must possess an understanding of math, finance and billing cycles. Must have attention to detail with an eye for accuracy. Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency. Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

Job Title: Collections Specialist I Make a Difference Helping Customers Get Back on Track Are you someone who enjoys problem-solving and connecting with people? As a Collections Specialist I, you'll work directly with customers to understand their situations, identify solutions, and help them get back on the path to financial wellness. You'll build relationships, think critically, and make a meaningful impact every day. A Day in the Life You'll spend your day reaching out to customers with past-due accounts, discussing payment options, and documenting your conversations. When something doesn't add up, you'll dig deeper - researching payment issues, credit reports, and other details to find the root cause. You'll collaborate with your teammates and escalate unique situations as needed, all while maintaining professionalism and empathy. What You'll Bring * Ability to communicate effectively and professionally (written and verbally), work with speed and accuracy, grasp technical information quickly and work independently and as a team member. * Proficiency in Microsoft Word and Excel * Willingness to travel for early training Bonus Points * 1-2 years of experience in customer service, banking, or collections What we can offer you: * Medical, dental, vision, STD, LTD, Life insurance, etc. * 17 Days Paid Time Off, along with11 paid holidays and bereavement leave * Education Assistance Program * Paid Parental Bonding Leave * Wellness benefits * Life event coverage * Service awards * Financial benefits including 401(k) match, stock purchase plan and more * Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping. * Logo wear discounts * Free checking account, checks and discounted bank services This position will be located at: 313 Frederica St Owensboro, Kentucky, 42301 United States OR Evansville, IN: 4424 Vogel Rd, Evansville, IN 47715 USA About Us: German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.

Come join our amazing team and work a hybrid schedule! The normal work hours will be Monday through Friday from 11am to 8pm EST. The Early Stage Collections Specialist will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Contact borrowers in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangement to bring borrowers current. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. This role generally performs work of low to moderate complexity. Incumbents are able to perform collections and customer service activities and may still be learning the more complex mortgage concepts and call types. The target pay range for this position is $21.50 - $22.50 per hour plus monthly incentive bonus. An additional $1.50/hr can be added for the Spanish bilingual skill set as well as an additional $1.50 for working 12pm to 9pm. What you'll do:. Evaluates and helps determine the borrower's ability to pay, and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations. Counsels borrowers on their options through education of alternative solutions. Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls. Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by educating them on repayment plans, loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing. Negotiate reasonable payment arrangements with borrowers, initiate and explain required documents to complete a borrower “Request for Mortgage Assistance” package in compliance with department policies and procedures. May function as the single point of contact for a borrower. May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details. Provide status on payments and payoff inquiries; verify payment history and new servicer contact information; process payments. Assist with loan servicing website payments, denied access, password resets. Respond to escrow, loss draft and closing document inquiries. Provide status on a wide variety of servicing functions including payment/credit disputes, escrow refunds/shortage, loss draft, short sale, Deed in Lieu of Foreclosure, modification/refinance requests, repayment plans, and additional mortgages activities. What you'll need: High school diploma or equivalent work experience Less than one (1) year collections experience in a customer service/call center environment and /or loan servicing experience Experience in the Banking, Mortgage/Loan Servicing industries preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #L1-BS1

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Bartholomew County, Indiana. The ideal candidate will be located in Columbus with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Monday-Friday 11am-7pm Pay Range: $16.00 - $18.00 **Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of IN DCS business hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#FIE123

PURPOSE * The Collection Specialist will be responsible for applying incoming payments to the correct accounts in a timely and precise manner, contacting customers to resolve past due invoices, and negotiating payment arrangements. This role plays a vital role in maintaining the financial stability of the company by managing the timely collection of outstanding accounts receivable, support reconciliation efforts, and helps maintain strong customer relationships while minimizing bad. ESSENTIAL DUTIES * Apply incoming payments accurately and promptly to customer accounts, ensuring proper allocation and documentation. * Monitor accounts receivable to identify overdue balances and initiate collection activities in accordance with company policies. * Contact customers via phone, email, or written correspondence to resolve past due invoices and secure payment commitments. * Negotiate payment arrangements and follow up to ensure adherence to agreed-upon terms. * Maintain detailed and organized records of all collection activities, communications, and payment arrangements. * Collaborate with internal departments to resolve billing discrepancies and disputes. * Support month-end and year-end closing processes by providing accurate accounts receivable data and reconciliation support. * Contribute to process improvements in collections and cash application workflows. * Support financial projects and initiatives as assigned by the supervisor, contributing to cross-functional collaboration and timely execution. PHYSICAL DEMANDS/WORK ENVIRONMENT * Working conditions are typical for an office environment * Work requires extensive work using a computer * Maintain seated posture/position for eight or more hours per day * Responsibilities may require evening and weekend work in response to needs of the systems being supported MINIMUM REQUIREMENTS * High school diploma or equivalent. * 0-2 years of experience in accounts receivable, collections, or cash application preferred. * Proficient in Microsoft Excel and accounting software. * Strong accuracy and attention to detail in data entry and payment application. * A "get things done" and "do more with less" attitude, with a relentless focus on efficiency and results. * Strong communication and problem-solving skills for interacting with customers and internal teams. * Commitment to continuous learning and skillset development. For internal use only: Admin001

Job Description We are looking for an enthusiastic PRN Laboratory Collection Specialist to join our Field Operations team in Gary IN/Portage IN. The selected candidate will be working in a pain management center, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid(saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must. The schedule for this position will be PRN, or as needed (M-F 8-5). The pay range for this role will be $19-21/hr, depending on experience. We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities. Essential Functions: Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory Maintain organization in the collection of all specimens Assemble samples for shipping File requisitions, chain of custody forms, and associated paperwork Collect and scan insurance, as applicable Education and Experience: HS diploma or GED is required Experience in a medical office or treatment clinic is preferred but not required Knowledge, Skills, and Abilities: Ability to read names, test codes, follow basic instructions Must have basic computer skills Strong attention to detail Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment Working Conditions: Contact with biological specimens Requires protective devices May be required to lift up to 25lbs Must be able to stand for long periods of time Must be able to perform observed collections if required Must be able to work in fast-paced environments efficiently About Navis Clinical Laboratories: Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment. Job Type: PRN, or as needed (M-F 8-5) Pay: $19-21/hr Expected hours: 1 - 35 per week Schedule: Day shift Work Location: In person

Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: **************************** AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit ******************************** AFC's Core Values: Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own. Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees. Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination. Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other's efforts. We stand committed to the success of our customers. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement We're Looking For: AFC is seeking an individual who elevates relationships while assisting the Collection Managers and Remarketing Department in delivering our financial services to customers (branch managers) at designated auctions and typically within a specific geographic area. They will have the passion and vision to handle multiple items at once such as reporting, data entry, completing reports and account reviews, preparing demand letters to the increasing number of customers and by expanding the volume of business with existing customers. The core job functions of a Collections Administrative Assistant include, provide daily support to multiple Collection Managers and corporate risk prevention personnel. They must develop competence in the technical aspects of loan processing (floorplanning). You Are: Focused on Elevating Relationships: you believe integrity and honesty build long lasting relationships; connecting deeply with your customers, celebrating their wins, and supporting them through their struggles. : you are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer's success is built upon the commitment and perseverance of your efforts. Vision-Driven: you focus on understanding your customers' future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what's to come. Dedicated: you have an unwavering “people-first” commitment to ensure success and provide support to your customers and team. You Will: Be dedicated to you using leadership, management skill, creativity, business development, and available resources to assist the Collections Manager in achieving financial and non-financial goals of the Branch Develop a thorough understanding of AFC policies, processes and procedures relative to business development, loan processing, collections, expense control, and staff development Understand the applicable laws and codes for their assigned geographic area and ensures the Branch operates in compliance with them Use spreadsheet and other automated or manual processes to prepare required documentation and reports Utilize all available Customer Relationship Management tools and work queue task assignments to maintain a history of the dealer Prepare account file reviews and UCC searches, demand and default letters to borrowers and/or third party financial institutes Research Buyer in ordinary Course Claims provide assistance and results the the Risk mangers Report incidents to insurance companies, keeping information protected Maintain client files and contact information, formulate reports as needed Maintain Title files for all Written off accounts Manage forbearance log and payments, analyze and report on loan information Prepare Back Ground Checks for Recovery Prepare Case files for Law Suits Provide Scheduling and backup assistance to the Inventory Audit Team as needed Prepare Executive Summary reports weekly for the AFC Leadership Team Draft and distribute training material as needed by the various risk teams Perform other duties as assigned Must Have's: High School Diploma Two (2) to Four (4) years experience in the automotive or financial services industry A valid driver's license Willingness to travel locally to support our customer base Attention to detail and ability to prioritize and stay organized Nice to Have's: Associates or Bachelors degree in business administration, or finance is preferred Experience with Microsoft Suite and CRM familiarity Experience with administrative duties (i.e. written communication, verbal communication, scheduling, filing, preparing documents, etc.) Sound like a match? Apply Now - We can't wait to hear from you!

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Porter County, Indiana. The ideal candidate will be located in or near Valparaiso with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements. Shift: Tuesday, Thursday, Friday 10am-6pm Pay Range: $16-$18 per hour **Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of your regularly scheduled working hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Clark County, Indiana. The ideal candidate will be located near Jeffersonville with the ability to travel within a 45-mile radius. In this role, you will be performing home-based specimen collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva), or hair specimens in accordance with contractual requirements. Shift: Monday-Friday 11am-7pm Pay Range: $16-$18 *Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of IN DCS business hours. Primary Responsibilities Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens Log, order, process and assemble samples for shipping to laboratory File requisitions, chain of custody forms, and associated paperwork Courier specimens to drop off location and/or lab Keep detailed record of client and patient interactions Travel to third party collection sites to perform site inspections, as needed Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program. All other duties as assigned Qualifications HS diploma or GED, required 1+ year of experience working directly with customers or patients required Experience in healthcare, criminal justice, or a similar dynamic field preferred Ability to perform observed collections and collect biological specimens, required Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required Must own a Smartphone with ability to enable location-tracking Basic computer skills with the ability to set up applications independently, required Strong attention to detail with excellent verbal and written communication skills, required Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required Ability to wear scrubs and protective devices (gloves), required Benefits Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#FIE123