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Account specialist jobs in Iowa

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  • Donor Services Specialist

    Biolife Plasma Services 4.0company rating

    Account specialist job in Dubuque, IA

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - IA - Dubuque U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - IA - DubuqueWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt No
    $16 hourly Auto-Apply 18h ago
  • 35M Human Intelligence Collector - Entry Level

    Us Army 4.5company rating

    Account specialist job in Persia, IA

    35M Human Intelligence Collector As a Human Intelligence Collector, you'll collect intelligence about an adversary's intentions, strengths, vulnerabilities, and capabilities, and you'll share this critical information to help Army leaders better understand the enemy. You'll debrief and interrogate human intelligence sources, analyze and prepare intelligence reports, and screen human intelligence sources and documents. Bonuses up to $20K Requirements U.S. Citizen 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns Testing & Certifications 23 Nationally Recognized Certifications Available 10 weeks of Basic Training 20 weeks of Advanced Individual Training 95 or above on the Defense Language Aptitude Battery (DLAB) (active duty only) 101 ASVAB Score: Skilled Technical (ST) *can bypass DLAB with an ST score of 129 or above 36-64 weeks of education at the Defense Foreign Language Institute required if Soldier is not fluent in a foreign language Skills You'll Learn Intelligence Collection Debriefing & Interrogation Intelligence Gathering & Analysis More To Consider The Army Civilian Acquired Skills Program (ACASP) can reduce the length of your initial training and streamline your assignment process so you can start your Army career sooner. Prior skills or experience relating to this career may put you in position to join the Army at a higher rank, earn more pay, and obtain leadership positions quicker. Work with a recruiter to get started. About Our Organization: The U.S. Army offers a wealth of possibilities for your future - whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be. Now Hiring Part Time Positions. ***Click apply for an Interview***
    $30k-36k yearly est. 14d ago
  • All Position - Sales, Customer Retentions, Delivery Specialists

    Arona Home Essentials 3.8company rating

    Account specialist job in Des Moines, IA

    Give us a Year - We will give you a Career! At Arona Home Essentials we make it easy to own your success! With a variety of positions and opportunities- we help you make your career what YOU want it to be. Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a Delivery Driver? Or do you enjoy helping others and being part of a team? If any of these are a “Yes!”, then we may have the perfect role for you! Why work for Arona Home Essentials? We create opportunities for you! We make it a point to promote within creating endless growth potential for you! You can work your way to the future you want, we will help you own it! Arona has a long legacy as the leader in the rent to own industry. Arona is built on a foundation of excellence, customer focus, quality products and services and amazing team members! We are currently operating fifty-five stores in Iowa, Nebraska, Illinois, Michigan, Florida, Colorado, Indiana, Kentucky, Missouri, New York, Pennsylvania, and Puerto Rico. Included is a comprehensive benefits package that includes: · How would you like to have Sundays off? Yes, every Sunday we are closed! · Paid time off including vacation, personal days, and holidays · Medical, Dental, Vision, Short Term Disability · Company paid Long-Term Disability and Life Insurance · Employee Assistance Plan · 401k Plan with a company match · Bonus & commission opportunities paid monthly! · Ongoing training and development · A family friendly work environment · Rewards for service Below is a list of our current positions along with a brief explanation of each job. If one, or several of these jobs interest you, we would love to hear from you! General Manager - Direct management of an Arona Home Essentials store with profit and loss responsibility. Asset management, customer growth and maintenance, revenue production, personnel development and inventory control are key result areas of this position. The Big 5 is done daily! Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages. Market and Growth Manager - Manage the sales and marketing function in an Arona Home Essentials store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, local social media reach, customer service program and store merchandising. Market and Growth Associate - Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system. Customer Retention Associate - Assisting the Customer Accounts Department in lease agreement renewal. Delivery Specialist - This position is responsible for merchandise handling such as loading, securing, delivering, setting up, troubleshooting, and demonstrating. Reviewing a lease agreement is also occasionally required. Education and Experience · Must have a high school diploma or equivalent or at least 1 year of working experience Required Skills and Competencies · Must have a valid state driver's license and safe driving record · Must be 18 years of age or older · Bi-lingual is a PLUS! Physical Requirements · Positions routinely require lifting, loading, and “dollying” merchandise over fifty pounds You must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Arona Driver Qualification Policy. You must pass a drug screening and criminal background investigation. EEOC Statement Arona Home Essentials s is an Equal Opportunity Employer
    $30k-34k yearly est. 60d+ ago
  • Building Security Services Specialist III

    Iowa State University 4.6company rating

    Account specialist job in Ames, IA

    Position Title:Building Security Services Specialist IIIJob Group:Professional & ScientificRequired Minimum Qualifications:High school diploma or equivalent and 5 years of related experience.Special Required QualificationsDrivers LicensePreferred Qualifications:Certified Facilities or Security Credential (Such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or a related facilities management or access control certification.) Experience configuring and maintaining complex electronic key management systems in a large institutional or multi-building environment. Formal training or experience managing multi-phase projects, budgets, and vendors. Knowledge of building construction and security standards. Experience collaborating with various stakeholders, such as: campus units, contractors, and vendors.Job Description: The Iowa State University Department of Public Safety is seeking a highly skilled Building Security Services Specialist III to support and enhance campus security and facility access systems. This position requires advanced computer and business process skills, expert knowledge of keying and hardware systems, and strong project management abilities. The successful candidate will play a critical role in ensuring campus safety by overseeing keying projects, reviewing security-related construction elements, and collaborating with campus partners to maintain compliance with university policies and federal security standards. Key Duties and Responsibilities Master the use of multiple software platforms, including Simple K (key management), FAMIS/TMA (work order management), Lucernex (project management), and TRAKA (electronic key cabinet management). Receive, integrate, and document customer requests accurately for accountability and audit purposes. Demonstrate advanced proficiency in Microsoft Office Suite to support project planning, tracking, and reporting. Apply moderate knowledge of building construction, particularly elements related to building security. Oversee components of capital projects, small projects, and self-initiated repairs; lead facility rekeying efforts. Serve as project manager for assigned work-scoping, bidding, procuring supplies, and formalizing work to be completed. Partner with campus units to review project specifications, remodel plans, and security modifications for compliance and best practices. Evaluate, audit, and implement process or hardware changes using critical analysis aligned with university standards. Maintain accurate records for keying systems, hardware components, access levels, and expenditures. Manage security-sensitive tasks, including access to federally controlled spaces with national security implications. Provide expert knowledge of hardware, keys, and acceptable usage types to guide decision-making. Engage professionally with customers, contractors, vendors, and internal stakeholders to resolve project and keying issues. Mitigate and resolve high-impact issues exceeding $100,000 in scope, acting as a first-line managerial contact. Interpret ISU policies to determine appropriate actions for complex security and operational scenarios. About the Department The Department of Public Safety at Iowa State University is dedicated to providing a safe, secure, and welcoming environment for the entire campus community. The department works collaboratively with students, faculty, staff, and external partners to deliver comprehensive safety and security services that support the university's mission of teaching, research, and outreach. Joining this team means being part of a trusted group of professionals committed to proactive problem-solving, operational excellence, and safeguarding the university's people, property, and resources. In addition to Iowa State University's standard background check, candidates are required to successfully complete additional background checks, thorough reference checks, and pre-employment health evaluation(s) in accordance with the Department of Public Safety's hiring practices. Example of Duties • Coordinates, configures, operates, and maintains physical and electronic security systems. • Assists with developing customer rates and managing budget. • Oversees and coordinates with staff on access and maintenance for security systems. • Collaborates with vendors and contractors for security support. • Assists in developing policies and procedures related to building access, surveillance, and security. Level Guidelines • Senior-level position possessing high-level professional and/or technical skills working independently under minimal supervision to support ISU's mission and department or work unit goals • Applies senior-level professional knowledge and expertise to work requiring greater latitude • Solves moderately complex problems and regularly exercises judgment to determine appropriate action • Regularly exercises judgment to resolve problems and determine appropriate action on a broad set of issue and problems. May provide recommendations regarding problems/issues outside the bounds of defined procedures and practices • Responds to complicated inquiries, provides training, and provides direction to lower-level staff • May provide supervision for one to two other staff (i.e., leads a small work team) • May lead projects for which well-defined practices and procedures may not exist • Provides guidance to students Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position. Appointment Type:RegularNumber of Months Employed Per Year:12 Month Work PeriodTime Type:Full time Pay Grade:PS808Application Instructions: To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email ********************** or call ************ or Toll Free: **************. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program Original Posting Date:December 4, 2025Posting Close Date:December 18, 2025Job Requisition Number:R18215
    $29k-41k yearly est. Auto-Apply 11d ago
  • Sr Specialist, Account Management

    Cardinal Health 4.4company rating

    Account specialist job in Des Moines, IA

    **At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed. + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of professional experience; direct customer-facing experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Highly motivated and able to work effectively within a team, preferred + Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred + Ability and willingness to travel occasionally, as business needs require is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 26d ago
  • Credit & Collections Analyst

    Collabera 4.5company rating

    Account specialist job in Johnston, IA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Industry Manufacturing Work Location Johnston IA 50131 Job Title Credit & Collections Analyst Duration 4 Months (Strong possibility of extension) Job Description • Will support delinquent customers across all products by identifying the customer's issues and supporting them by educating, motivating and taking action to resolve delinquent accounts while retaining our customers. In addition, will: use telephone negotiating techniques to build and maintain company, customer and dealer relationships • Review payment history and account information • Update/confirm debtor information • Negotiate payment plan modifications according to established policies and procedures • Administer collection efforts within federal and state regulations and company policy • Assist with account resolutions for misapplied cash and refers problem accounts to supervisors • We need an excellent communicator, both verbal and written, who thrives on solving problems and working in a global team environment. Qualifications • A Bachelor's degree in business or a related discipline is required. We also require: Minimum of at least 1 year of experience in customer service • Ability to remain seated for long periods of time to perform telephone work in a call center environment • Capacity to quickly change focus on work activities • Strong computer aptitude with the ability to learn quickly and apply new knowledge; familiar with both mainframe and software applications A strong candidate will also have: Knowledge of negotiation techniques • Familiarity with the client's financial policies and procedures regarding collections. Additional Information To know more on this position or to schedule an interview please contact: Monaliza Santiago ************
    $56k-77k yearly est. 60d+ ago
  • Pharmacy Service Specialist

    Regional Health Services of Howard County 4.7company rating

    Account specialist job in De Witt, IA

    Education: High school graduation or equivalent Licensures/Registration: Pharmacy Support License within 30 days of accepting employment. Experience: More than 2 years experience required. InterpersonalSkills: Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters. Working Condition: There is limited exposure to moderately adverse and undesirable environmental conditions. There are some health and safety risks. Position may require safety equipment and precautions. The amount of time the employee may experience these moderate conditions is limited to 10% or less of their work day. Possible Exposure to Blood Borne Pathogens: None Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $29k-34k yearly est. 60d+ ago
  • Billing Specialist

    Mahaska County Hospital

    Account specialist job in Oskaloosa, IA

    Job Description At Mahaska Health, the Billing Specialist is responsible for filing of clean claims to various insurance companies for all Hospital, Provider Based Clinic and Clinic services. The Billing Specialist will pursue collection of all claims until payment is made by insurance company. Biller will maintain current billing knowledge and changes of Medicare, Medicaid, and all third-party payers. Open Hours: Full-time: Monday - Friday 8:00 am - 4:30 pm Essential job functions include but not limited to: Prepares and submits clean claims to various insurance companies either electronically or by paper. Verify all required information necessary to file all insurance claims and ensure that they are submitted timely and correctly. Work with providers or hospital departments to ensure correct charges, diagnosis and procedures are reported to insurance companies. Follow up on unpaid claims within standard billing cycle timeframe. Identifies and resolves patient billing complaints. Check insurance payments for accuracy and compliance with contract or discounts. Contact insurance companies regarding any discrepancy in payment. Identify and bill secondary or tertiary insurances. Handles all mail and correspondence appropriately and timely. Investigates claims involving third party and gathers all information necessary to file hospital lien in timely manner. Files satisfaction of lien. As needed, sends letters to patients to request additional information for payment of claims. Process late charges within standard timeframe. Primary point of contact regarding all billing for the office including insurance, 3rd party claims and other types of billing matters. Accurately process all claims, rejected and otherwise, on a daily basis to ensure maximum cash flow. Medicare Billing Specialist Only-accurately processes all RTP's on FISS within the timely guidelines, keys Medicare secondary claims and adjustments thru FISS. Run, review and follow-up on reports to ensure accuracy for encounter forms, daily charge, daily receipts, insurance submissions and accounts receivables. Process refunds as needed. Maintains up to date billing requirements and changes for insurance types within their area of responsibility. Job Requirements include but not limited to: High school diploma or GED equivalent required. PC proficiency, experience with IP and OP hospital insurance claims filing and reimbursement principles desired. Must be able to use and operate office equipment. Will be required to show proof of having completed Mandatory Reporter course at the time of hire or attend within 6 months of the start date. Must adhere to all training requirements as mandated by Federal, State, and Professional licensure and regulatory standards.
    $28k-36k yearly est. 6d ago
  • Medical Billing Specialist

    Wesleylife 3.7company rating

    Account specialist job in Johnston, IA

    Join WesleyLife and Help Revolutionize the Aging Experience! Discover how WesleyLife is redefining what it means to age well: The WesleyLife Way Why Work at WesleyLife? At WesleyLife, we're not just a workplace-we're a community that values your growth, well-being, and happiness. With over 78 years of excellence in senior living, we believe in empowering our team members to make a difference while enjoying a fulfilling, supportive, and rewarding work environment. A Typical Day for a Medical Billing Specialist at our Network Support Center: * Manage Third Party billing across all WesleyLife branches, ensuring accurate and timely submission of claims. * Stay updated on Medicare/Skilled billing regulations and implement necessary process changes for compliance. * Understand Medicare and Commercial Insurance for co-insurance calculations, cash posting, and collections. * Handle delinquent accounts and resolve credit balances. * Maintain confidentiality of client and organizational information. * Collaborate with various stakeholders including providers, finance staff, auditors, and state agencies. * Update HCPC and RUG rates, PDPM and maintain billing software tables. * Coordinate with Office Managers, Therapy Providers, and Directors of Nursing to ensure accurate billing and streamline operations. * Communicate effectively with clients, responsible parties, and therapy providers regarding charges and financial information. * Perform other duties as assigned, participate in projects, and collaborate with team members effectively. What You'll Bring: * 4-5 years of healthcare billing experience. * Ability to manage multiple functions and schedules under pressure with changing priorities. * Strong organizational skills and ability to meet billing deadlines. * Excellent communication skills, both verbal and written, with clients, vendors, and team members. * Professionalism in work ethic, attitude, and etiquette. * Collaboration with internal and external resources while maintaining confidentiality. * Attention to detail and the ability to work well in a team-oriented environment. * Able to demonstrate strong problem-solving abilities, adept at resolving challenges independently and collaboratively. Open Shift Available: Monday-Friday, 8am-4:30pm Competitive Pay: The starting pay range for this position is $23.00 - $29.00 / hour and is based on your experience. Community Location: 5508 NW 88th Street. Johnston, IA. 50131 What We Offer We know a great career is about more than just a paycheck - it's about belonging, growth, and making a difference. At WesleyLife, we provide: Health & Wellness: * Comprehensive Benefits Package: Including health care, vision, dental, and 401(k). * Discounted wellness center memberships and cash incentives for healthy habits * Voluntary benefits including life, accident, and critical illness coverage Education & Career Growth: * Scholarship Assistance: Up to $3,000/year * Tuition Reimbursement: Up to $1,500/year * Educational Discounts: 18% off tuition at Purdue University Global * Ongoing leadership training and development pathways Extra Perks: * Referral Bonus Program - bring your friends and earn rewards * Recognition and appreciation programs that highlight your impact * A workplace culture that prioritizes respect, teamwork, and support Why Choose WesleyLife? WesleyLife is proud to be recognized as one of Senior Care's Best Places to Work by WeCare Connect! We're committed to a workplace where every team member is seen, heard, and appreciated. Ready to Make a Difference? We're excited to meet people who share our passion for service, wellness, and community. Apply today and help us continue to revolutionize the aging experience - the WesleyLife Way. WesleyLife believes in welcoming all people to our team and is an equal opportunity employer. Because of our commitment to your health and well-being, you will be required to successfully complete a pre-hire health assessment, drug screen, and tobacco screen.
    $23-29 hourly 60d+ ago
  • Patient Insurance Billing Representative

    Shenandoah Medical Center 4.0company rating

    Account specialist job in Shenandoah, IA

    1. Communicates professionally and courteously with all patients/customers and members of the work team while completing tasks in an effective, efficient manner to promote the highest quality of customer service, patient safety and support the facilitation of patient care. Performs account creation and registration tasks via face to face, over the telephone or at the bedside patient interview in accordance with established policies to obtain complete and accurate demographic and insurance information. Actively listens to understand what information is being conveyed. Conveys genuine warmth, care and concern to patients, customers and peers through appropriate tone of voice and demeanor. Shows willingness to assist all patients, customers, and peers by seeing needs and following through. Identifies, documents and reports to Manager any exceptions, account creation errors, unresolved complaints/concerns, and critical issues in a timely manner. Mentors new staff members as assigned. Collaborates with an inter-disciplinary team approach, acting as an advocate on behalf of patients and families to ensure patient safety and support the facilitation of patient care, satisfaction and quality of services is carried out in a timely manner. Gathers all data defined in an accurate, efficient and timely manner utilizing appropriate departmental databases. Properly re-identifies patient upon completion of account creation/verification and places armband. 2. Maintains and demonstrates working knowledge to carry out policy and procedure to effectively comply with departmental, organizational, regulatory, and agency needs. Utilizes knowledge and critical thinking to equitably apply policy and procedure to all patients and customers. Promotes secure environment for the procurement of patient's protected health information (PHI). Complies with regulatory requirement such as OSHA, JCAHO, and HIPAA. Understands the concept of the Iowa Trauma System Community Level and Emergency Care Facility Categorization Criteria. Participates in accordance with the Trauma Team Activation Policy/Protocol. Fulfills the roles and responsibilities of a trauma team member. May be asked to perform job duties above and beyond the description (but within of practice/knowledge) in the event of an emergency. 3. Provides exceptional customer service support. Ensures outstanding public relations. Ensures that contacts with the registration area are positively enhanced by serving as a resource for patients, families of patients and hospital management and staff. Provides accurate information to all customers by phone or other communication media. Answers telephone calls and related questions in a professional manner and with patience and maturity. Assists with administrative duties. Communicates effectively with department contacts, patients and management to thoroughly investigate and resolve patient account issues. 4. Performs other duties as assigned.
    $30k-34k yearly est. 59d ago
  • Project Service Billing Specialist

    Tri-City Group 4.3company rating

    Account specialist job in Davenport, IA

    Tri-City Group is currently seeking a Project and Service Billing Specialist for an immediate opening in Davenport, IA. The Project and Service Billing Specialist will be responsible for billing, posting, and managing account invoices on all work in progress, service and completed projects. Responsibilities include but are not limited to: Create invoices and supporting documentation as required to be sent directly to the customers/clients Collaborate with Project Managers, Service Manager and Divisional Managers to resolve any job or project discrepancy in order to complete the billing functions Build and maintain rate templates by customer within billing system Maintain Time & Material rate templates within the billing system, with direction from Manager Partner with customers to process billing functions according to customer specification, including, but not limited to submitting via customer billing interface systems/portals Work with customers/clients on any issues or information needed for their ability to submit payment for services Manage Account Statuses Critical thinker and problem solver Perform any additional duties as directed by Divisional Manager Qualified candidates will have a high school diploma (or GED), 2 years of project billing experience and/or equivalent combination of education and experience. Previous experience on a construction project is preferred but not required. Candidates must possess strong attention to detail, tact and consideration, focus on accuracy, solid communication skills, the ability to meet deadlines, self-motivation, and be organized. All job offers are contingent upon the successful completion of a drug screen and reference check. Tri-City Group is an equal opportunity employer.
    $35k-40k yearly est. 60d+ ago
  • Billing and Insurance Specialist | 40 hours per week | Patient Financial Services

    Great River Klein Center

    Account specialist job in West Burlington, IA

    Coordinates and assists in the reimbursement for services provided. Accurately files insurance claims for the purpose of settling claims with insurance carriers. Resolves discrepancies in accounting records, resolves credits, verifies accuracy of all billing data, and corrects identified errors. Handles electronic billing functions which includes electronically filing claims and maintaining the electronic filing system. Prepares itemized statements, bills, or invoices; and records amounts due for services rendered. Keeps records of supporting documents. Contacts patient to obtain or relay account information. Collect information from policyholders to verify accuracy of information on claim forms, company records, and related documents. Update existing policies and company records to reflect requested changes from policyholders and insurance company representatives. Follows-up on outstanding accounts, making proper notations in the billing software. Work denials, follow appeal processes, and refile claims following through to completion. Investigate and resolve any billing discrepancies or insurance-related issues, working closely with insurance providers, patients, and internal teams. Maintain knowledge of current government and/or carrier regulations relevant to industry. Performs data entry, adding, calculating, and operation of computers, equipment, and billing software. What you will do Prepare insurance claim forms and related documents and review them for accuracy and completeness. Follow-up on rejected, unpaid and denied claims until claims are paid or only self-pay balance remains. Investigate and resolve any billing discrepancies or insurance-related issues, working closely with insurance providers, patients, and internal teams. Reconcile accounts and maintain accurate balances. Perform AR follow up on aging accounts. Transmit claims for payment or further investigation. Contact insured or other involved persons to obtain missing information or resolve billing issues. Review insurance policy to determine coverage. Research payer websites, using computers to enter, access, search, and retrieve data. Provide customer service, such as assisting with inquiries and billing requests. Monitor for missing information, authorization/control numbers. Qualifications: Qualifications H.S. Diploma or General Education Degree (GED) Required 1-3 years Experience working with computers Required 1-3 years Customer service experience Preferred 1-3 years General office or clerical experience. Preferred Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. Preferred knowledge in Microsoft Office including Word, Excel, and Outlook Knowledge to use electronic equipment and computer applications specific to the job. Possesses excellent time management and organizational skills. Possesses problem solving skills Ability to communicate effectively and document information accurately. Communicating effectively in writing as appropriate for the needs of the audience. The ability to read and understand information and ideas presented in writing. Ability to maintain confidentiality and discretion. The ability to communicate information and ideas in speaking so others will understand. The ability to listen to and understand information and ideas presented through spoken words and sentences. The ability to speak clearly so others can understand you, as well as the ability to read, write and understand the English language. Knowledge of arithmetic. Teaching others how to do something Benefits: We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes: Competitive base pay Matching retirement programs Health, Dental and Vision plans Health Savings and Flexible Spending Accounts Employee discounts including car rental, cell-phone plans Employer-paid, Long-Term Disability, Life, and AD&D Paid time off (PTO) Education Assistance Program Employee Assistance Program Employee Referral Bonus Program Discounted cafeteria meals Paid Parental Leave Employee Service Recognition program Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
    $28k-36k yearly est. Auto-Apply 7d ago
  • Donor Services Specialist

    Biolife 4.0company rating

    Account specialist job in Dubuque, IA

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - IA - Dubuque U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - IA - Dubuque Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No
    $16 hourly 36d ago
  • Phlebotomist Specialist-Client Office

    Labcorp 4.5company rating

    Account specialist job in Cumming, IA

    At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization. * QUARTERLY INCENTIVE BONUS PROGRAM PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Work Schedule: Monday-Thursday 8:15am -5:45pm with 1 hour lunch break Friday 8:00am-12:15pm (No Lunch Break) The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management. Work Location: Cumming, GA This position does not requires you to be fully vaccinated against COVID-19. Job Responsibilities: * Perform blood collections by venipuncture and capillary techniques for all age groups. * Collect specimens for drug screens, paternity tests, alcohol tests etc. * Perform data entry of patient information in an accurate and timely manner. * Process billing information and collect payments when required. * Prepare all collected specimens for testing and analysis. * Maintain patient and specimen information logs. * Provide superior customer service to all patients. * Administrative and clerical duties as necessary * Assembling equipment such as: tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures, * Performing other responsibilities as required, Work with and draw from a wide range patient cases in a confident manner, * Maintaining safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations, * Verifying or recording identity of patient or donor and converses with patient or donor. * Maintaining Refrigerator and Freezer temperatures. * Maintain a safe, secure, and healthy work environment, * Comply with legal Phlebotomy regulations, Handle urine analysis, blood testing, Perform a variety of routine blood drawing procedures. * Travel to additional sites when needed. Job Requirements: * High school diploma or equivalent * Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required (2 years required) Spanish Speaking preferred) * Proven track record in providing exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision * Reliable transportation required * Flexibility to work overtime as needed * Able to pass a standardized color blindness test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $28k-36k yearly est. Auto-Apply 11d ago
  • Collections Specialist

    Greenstate Credit Union 3.9company rating

    Account specialist job in North Liberty, IA

    Analyze and determine factors causing individual accounts to be delinquent and/or overdrawn. Complete all necessary efforts to successfully resolve these factors through interaction with the account holders to minimize the potential for financial loss to the credit union. The ultimate objective of all collection activities will be to determine the cause and severity of an account's delinquent and/or overdrawn status, and to establish an appropriate course of action to remedy the situation. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $29.17 - $34.11/hr with a progressive benefits package. This position is a hybrid position with 3 onsite days at our headquarters in North Liberty. Essential Duties and Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties andresponsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Reviews daily delinquency queues. Completes all necessary contacts on accounts via telephone, electronic, and written correspondence. Confers with members to determine the reason for delinquency on past due or overdrawn accounts, and to arrange an appropriate course of action to resolve the full delinquency. Contacts co-makers, co-borrowers and guarantors. Maintains and updates member records. Documents all communications and all collection activity. Performs skip-tracing duties as required and directed. Processes all accepted payment methods from members and authorized parties to delinquent accounts, ensuring attention to detail and accurate application of funds. Thoroughly works all delinquent accounts, ensuring all appropriate efforts are exhausted. Makes recommendations for accounts to be reviewed for repossession, foreclosure or charge off review. Assists with member escalations when necessary. Manages and maintains positive relationships with members and drives resolution to service delays and quality issues. Expedite, confirm, and follow up to ensure services are completed correctly for our members. Initiates workflow for review of modification, TDR, workout, deferment requests. Assists with departmental and/or branch training or job shadowing. Refers members to financial counseling resources when necessary. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events, on an annual basis. Performs any other duties as assigned. Job Requirements/Expectations High School Diploma or GED. Minimum of three years of call center experience, with two of those years in a collections role. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. At times length of working day can be unpredictable, must be willing and able to work early and/or stay late with short notice. Ability and desire to interact with co-workers to develop positive and effective working relationships in all areas of Credit Union services. Strong interpersonal and persuasive skills to represent the Credit Union in a positive way during periods of stressful member contact. Interpersonal skills necessary to gather data from several sources and to represent positively the Credit Union during such contact. Ability to prioritize assignments and organize work efficiently, to handle large volumes of details. Ability to work independently. Accuracy and attention to detail required. Ability to operate related computer applications and office equipment. Must be bondable. Reporting Relationship Reports to the Collections Supervisor. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #LI #ID
    $29.2-34.1 hourly Auto-Apply 10d ago
  • Billing Manager

    Care Ambulance 3.8company rating

    Account specialist job in Coralville, IA

    Job DescriptionOverview CARE Ambulance is seeking an experienced Billing Manager to oversee all aspects of medical billing, coding, and accounts receivable. This position ensures timely, accurate claim submission and payment posting, manages facility and special event billing, and maintains compliance with insurance regulations and company procedures. Key Responsibilities Submit and manage medical insurance claims with accurate ICD-10 coding Verify benefits and eligibility for all patients Follow up on unpaid or short-paid claims to ensure maximum reimbursement Post payments, process deposits, and reconcile accounts daily Refile and resolve denied or rejected claims promptly Communicate with insurance companies, facilities, and patients regarding claims and payments Manage collections, refund requests, hardship, and bankruptcy accounts Prepare monthly billing, AR, and collection reports Invoice and track payments for facilities, events, and self-pay accounts Assist with audits, policy updates, and process improvements Maintain current knowledge of insurance billing regulations and payer rules Coordinate with Accounting, HR, and Executive teams to ensure efficient operations Maintain strict confidentiality and professionalism in all interactions Qualifications / Requirements High school diploma required; associate degree preferred ICD-10 coding experience required CADS and CAC certifications preferred Experience in healthcare billing, business office management, or supervision preferred Strong written and verbal communication skills; must read, write, and speak English fluently Proven ability to manage multiple priorities and meet deadlines Excellent organization and time-management skills Proficiency with QuickBooks preferred Motivated, self-sufficient, and detail-oriented Team-oriented with a strong work ethic and problem-solving ability #hc212525
    $47k-64k yearly est. 6d ago
  • Billing Specialist

    Wright Service 4.5company rating

    Account specialist job in West Des Moines, IA

    Corp: Wright Service Corp. is a prominent leader in several environmental services industries, providing integrated vegetation management, forest management and reforestation, technology solutions, environmental and agricultural sustainability consulting, commercial environmental services, residential and commercial landscaping, tree care, interior plantscaping, and other outdoor and indoor services. The Wright family of companies includes Wright Tree Service , Wright Outdoor Solutions , Eocene Environmental Group℠, Eocene Environmental Group of the West, Wright Tree Service of the West, Wright Tree Service of Puerto Rico, Wright Canada Holdings, and commonly seen brands, such as Spectrum Resource Group, ArborCare and Verdure Elements. Wright Service Corp. has been employee-owned since 2002 and headquartered in Central Iowa since 1933, when Wright Tree Service was founded by John L. Wright. JOB SUMMARY: The Billing Specialist plays a key role in supporting the accuracy, timeliness, and integrity of customer billing processes. This position is responsible for generating, reviewing, and submitting invoices in accordance with customer agreements and internal policies, while also supporting billing-related inquiries and coordinating with operations and field staff as needed. ESSENTIAL JOB FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions: Accurately prepare, generate, and submit customer invoices in accordance with utility and service contracts. Enter billing data into customer-specific platforms and internal systems, ensuring alignment with contractual obligations. Review billing documentation and timesheets to validate service hours, rates, job codes, and other invoice elements. Maintain organized and up-to-date billing records and documentation for audit and reference purposes. Reconcile billing discrepancies and resolve issues in collaboration with internal departments and customers. Assist in the preparation of periodic billing reports, customer summaries, and financial records. Respond to customer billing inquiries and requests with professionalism and timely follow-up. Ensure billing compliance with union and utility contracts, including rate changes, service modifications, and adjustments. Collaborate with field teams to collect and verify billing data as needed. Perform other related duties and administrative tasks as assigned. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. KNOWLEDGE, SKILLS & ABILITY REQUIREMENTS: Strong attention to detail with excellent data entry and organizational skills. Proficiency in Microsoft Office products, especially Excel. Ability to work independently and manage time effectively in a deadline-driven environment. Familiarity with customer invoicing systems or portals is a plus. Strong written and verbal communication skills with a customer service mindset. Demonstrated discretion when handling confidential information. EDUCATION, CERTIFICATION & EXPERIENCE REQUIREMENTS: 2-year/4-year preferred 2+ years' experience in billing, accounts receivable, or a related administrative role (utility or service industry preferred). Benefit Summary: Full-Time employees within Wright Service Corp are eligible for the following: Medical (HDHP & PPO), Dental, and Vision 401k and 401k match ESOP (Employee Ownership Program) Paid Time Off (Vacation, Sick, Floating Holidays) Paid Parental & Family Care Leave Company Paid STD, LTD, and Life Insurance Paid Volunteer Time And More... Learn more at ************************* Wright Service Corp. employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ********************************************
    $32k-42k yearly est. Auto-Apply 2d ago
  • Billing and Collection Specialist

    Northern Iowa Theraphy

    Account specialist job in Iowa City, IA

    We understand that choosing a rehab provider is a daunting task. We want your therapy experience to be positive and successful. That's why we custom design our services to meet your specific needs. At NIT, we provide our extraordinary care in outpatient clinics, hospitals, nursing facilities, assisted living facilities, home health, industries, schools and daycare centers throughout Iowa. Our teams of experienced, professional therapists provide occupational, physical and speech therapies to both pediatric and adult patients. A key feature of NIT is our highly popular ‘single point of referral' service. With just one phone call or email to our friendly staff will schedule you with the best licensed Physical Therapist, Occupational Therapist or Speech Therapist to meet your exact needs. Many of our therapists hold advanced training certifications in specialized therapy techniques (for instance autism, dementia, wound care, lymphedema and dry needling). At your initial meeting with your NIT therapist, we will discuss therapy options, decide with you on your therapy goals and draw up a workable care plan to ensure you meet or exceed your expectations. Job Description NIT Therapy is seeking a Full-Time Billing and Collection Specialist Iowa City Office Detailed knowledge and expertise across the entire patient revenue cycle continuum, Outpatient billing, and Medicare billing experience along with excellent attention to detail. Key Responsibilities may include, but not limited to: Verifying patient's insurance coverage, payer authorization, and claim status Working directly with the insurance company, healthcare provider, and patient to ensure all claims are processed and paid accurately and timely for primary, secondary, and tertiary payers. Reviewing, adjusting, and if needed, appealing unpaid and denied claims Handling collections on unpaid accounts by establishing payment arrangements with patients; monitoring payments; following up with patients when payment lapses occur Ensure all payer specific edits are identified and completed in the billing system Maintaining all medical billing files Perform ongoing monitoring of accounts worked to ensure maximization of collection dollars Ensure billing compliance is adhered to Qualifications: High School Diploma or equivalent 1-3 years billing experience in clinic, physician office Experience with Rehab Agency billing preferred Experience with ICD 10, CPT codes, health insurance provider rules and regulations Strong EMR knowledge and Experience with TurboPT, Rehab Optima, therapy-focused billing preferred Knowledge of medical office practices and procedures Strong skills in Microsoft Office (Excel, Word, Outlook) Strong customer service skills Customer-focused both internally and externally Strong attention to detail The ability to multi-task, strong 10 key data entry, and excellent written and oral communication skills are required. Highly motivated, self-starter, and ability to work independently. Qualifications Experience with Medical Billing. Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-38k yearly est. 12h ago
  • Account Rep Dock Door

    Crown Equipment 4.8company rating

    Account specialist job in Des Moines, IA

    : Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Duties Responsible for maximizing the sale of dock and door equipment and parts & service for dock & door within a specified territory to meet sales objectives. Develop existing accounts & seek new business. Analyze opportunities, identify key personnel, & develop strong business relationships. Consult & problem solve to enhance the Company's position in existing & target accounts. Develop a territory management plan to maximize time with customers. Develop sales strategies, proposals, & forecasts. Develop & conduct product demonstrations & sales presentations. Prepare quotations & customer correspondence. Utilize online resources to maintain accurate records of sales calls, customer files, & sales activity information. Discuss sales activities with Sales Manager. Participate in ongoing training programs and meetings to enhance product knowledge and sales skills. This may include traveling to Northern Kentucky branch. Minimum Qualifications Less than 2 years related experience High school diploma or equivalent Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos. Preferred Qualifications Bachelor's degree in business management, marketing, entrepreneurship, professional selling, or related business program is a plus. Strong communication, organizational, and time management skills. Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment. Intermediate computer skills including a working knowledge of Microsoft Office Suite. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $33k-38k yearly est. 60d+ ago
  • Medicaid Billing Specialist

    Accura Healthcare

    Account specialist job in West Des Moines, IA

    Only candidates that live in Iowa and Nebraska will be considered. Accura HealthCare has an opportunity to invite a Medicaid Billing Specialist - Lead to join our growing accounting and finance team! We are a multi-state senior living organization and this position will reside out of our Resource Center located in Clive, Iowa but we are considering candidates that live in Omaha, NE to work remotely. This role will support our communities across four states. Prior experience working with a multi-state organization would benefit the person joining us in this role. Our ideal candidate has prior billing experience within the healthcare industry, specifically Skilled Nursing Facility (SNF) billing experience. Medicaid billing experience is necessary to be considered. JOB SUMMARY: The Medicaid Billing Specialist performs a range of functions necessary to accurately process billing and payment for multiple facilities. This position requires coordination with facilities and other departments to ensure the proper flow and maintenance of all required information and procedures. Therefore, ideally a Business Office Manager, within senior living, would be an ideal candidate for this role. RESPONSIBILITIES INCLUDED BUT ARE NOT LIMITED TO: * Manage accounts receivable billing and collection of payments for all designated payers and designated locations in order to meet and maintain goals. * >Monitors Medicaid billing and claims are accurately and timely filed on behalf of their designated facility for both Primary and Secondary payers. * Monitor A/R aging focusing on accounts requiring further attention by involving the A/R and Billing Supervisor and/or nursing home staff. * Comply with all related laws and regulations pertaining to the position. QUALIFICATIONS: * Knowledge of Medicaid, Medicare, and insurance reimbursement systems, including billing forms and requirements for various third party payers is required. * Long term care billing experience is highly desired. * Two of more years of Accounts Receivable experience is beneficial. * Associates degree in accounting or business is preferred. * Proficient in Microsoft Office, especially Excel, including experience and comfortability utilizing various accounting software. * Experience with Point Click Care would be beneficial but is not required. * Knowledge of regulations affecting skilled nursing facility business offices. BENEFITS: * Paid Time Off (PTO) & Paid Holidays* * Medical, Dental, & Vision Benefits* * Flexible Spending Account* * Employer Paid Life & AD&D* * Supplemental Benefits* * Employee Assistance Program * 401(k) * These benefits are available to full-time employees. Minnesota employees are eligible for PTO regardless of status. Accura HealthCare, an Equal Opportunity Employer and leading post-acute healthcare provider based in Iowa, has communities in Iowa, Minnesota, South Dakota, and Nebraska, and growing! ABOUT ACCURA HEALTHCARE: Accura HealthCare is a Midwest-based healthcare company that manages and operates over 50 skilled nursing care, assisted living, independent living, and memory care communities throughout Iowa, Minnesota, South Dakota, and Nebraska. From its beginning in 2016 with 9 care communities, Accura HealthCare has held true to its mission and vision while serving others. Built on the pillars of trust, integrity, accountability, commitment, and kindness, Accura HealthCare is a leader in the Midwest in providing high-quality care. Our employees play a key role in supporting our purpose, "to care for others," while advancing our mission "to be partners in care, family for life." OUR BRANDS: Accura HealthCare | Stonebridge Suites | Traditions Memory Care OUR VALUES: Trust. Integrity. Accountability. Commitment. Kindness. Accura HealthCare is where personal life and work life blend together to bring value and purpose to one's existence.
    $28k-36k yearly est. 18d ago

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