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Account specialist jobs in Jackson, TN

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Account Specialist
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Customer Support Specialist
  • Chemical Service Specialist, West Tennessee

    Quaker Chemical Corporation 4.6company rating

    Account specialist job in Jackson, TN

    About Us At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs. Position Summary: This position is self-directed on a day-to day basis. They are responsible for performing daily product and process optimization activities in a sales region to meet the needs of the customer. This includes: performing tests on process fluids, creating and distributing routine reports, monitoring product inventories, reducing usage, costs of chemicals or process costs and special projects as needed. A Sr TSS is capable of recommending and implementing process improvements related to QH products that impact customer performance, including organizing resources and reports for customer trials to improve performance. Travel to customer sites/laboratories approximately 75%. Job Accountabilities: * Identification and documentation of savings projects or process improvements for presentation and approval by the customer while working with site team, implementing these approved projects. * Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets. * Responsible for creating, implementing and training customers on SOPs for specific product applications to ensure efficient and effective performance. * Perform multi-site technical and sales oriented administrative duties in a manufacturing environment. * Acquires, records and analyzes process and usage data to establish baseline. * Provides input for customer presentations to justify adoption of proposed projects and to demonstrate the benefits of successfully completed proposals. * Interaction with Fluidcare as well as with customer's operations, technical personnel and other suppliers. * Assists in plant surveys and sales projects to quantify savings and process improvement opportunities, and to participate in preparation of proposals. * Working knowledge of customers processes, understands QH product portfolio, and the proper methods and conditions to achieve optimal performance. * Organizes local resources for customer trials in conjunction with Product Application Managers. Responsible for data collection and reporting of process and product performance. * Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc. Education, Experience, Skills & Competencies: * Bachelor's Degree required in Chemistry, Engineering, or any relevant business related area or minimum of 5 years related industry experience required. * Customer Focus - Dedicated to meeting customer expectations and requirements. * Results Driven - Holds self and others accountable for achieving performance objectives. * Ability to work independently and/or with minimal supervision. * Communications skills - Written, verbal and active listening. * Proficient in English - Written and spoken. * Must have basic working knowledge of Microsoft Office. Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran's status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.
    $61k-89k yearly est. 38d ago
  • Billing Specialist

    Sgs Consulting 4.1company rating

    Account specialist job in Jackson, TN

    The Accounts Receivable , Collection rep will be calling on final billed claims by contacting government agencies, third party payors, and patients/guarantors via phone, e-mail, or online. Continues collection activity until account is resolved. Qualifications • Verifiable High School diploma or GED is required. Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-40k yearly est. 19h ago
  • Specialist, Customer Technical Advocate

    Ciena Corp 4.9company rating

    Account specialist job in Milan, TN

    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: As a Specialist, Customer Technical Advocate (CTA) reporting to the Global Customer Advocacy Manager, you will be the key technical interface between Ciena's Global Services & Support team and our top-tier customers in your region. You will ensure a seamless customer experience through proactive engagement, technical guidance, and escalation management. Your key responsibilities: * Drive smooth onboarding by aligning expectations with service deliverables. * Act as a trusted technical advisor to customer Engineering, Operations, and Implementation teams. * Monitor support cases to ensure SLA compliance and lead executive-level escalations. * Lead technical discussions, customer reviews, and translate complex issues into actionable solutions. * Conduct root cause and exposure analysis to drive service improvements. * Maintain continuous alignment between customer network changes and Ciena's support teams. * Identify and recommend service opportunities based on customer needs. * Travel: Up to 25% annually. The Must Haves: * Education: Bachelor's in Engineering, Telecom, Computer Science, or equivalent. * Experience: 5-12 years in technical support, customer advocacy, or service delivery in telecom/networking. * Technical Skills: * Strong expertise/ knowledge in Ciena optical networking equipment like 6500 (e.g., DWDM, OTN, ROADM, SDH/SONET). * Exposure to routing and switching is a plus. * Customer Skills: * Proven ability to manage technical relationships and escalations. * Strong communication and stakeholder management across all levels. Assets: * Familiarity with Ciena platforms or similar vendors. * Experience with service tools, JIRA, RCA frameworks. * ITIL certification or equivalent process knowledge. * Ability to manage global, cross-functional engagements. #LI-SG1 Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
    $46k-59k yearly est. 60d+ ago
  • Exception Item Processing Specialist

    Firstbank 4.6company rating

    Account specialist job in Lexington, TN

    Description Summary: Responsible for performing a variety of daily operational functions as well as assisting with projects, audits, and acquisitions. Providing timely, courteous information to customers and bank personnel. Processing and balancing assigned bank applications in accordance with bank policy and procedures. This position will also be responsible for working POS/Debit Card disputes through Centrix and providing NTID support. Essential Duties and Responsibilities: Respond to maintenance and research requests from other departments with efficiency, courtesy, and patience. Reconcile related bank general ledger accounts. Work closely with vendors and IT staff to resolve application issues. Daily processing for NSFs, Chargebacks, Positive Pay, Non-Post, and Correspondent and Fed adjustments. Assign control over the workflow to meet deadlines. Handles complex or unusual problems from dissatisfied customers and employee. Monthly maintenance for LGIP rates. Teller, Saving's Bond, CD & IRA Settlement Corrections. Handling POS fraud/non fraud disputes for customers Adding/deleting account for OLB customers, changing NTID status Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High School diploma or general education degree (GED) required. 2+ years of banking/operations experience required. Skills and Abilities Excellent organizational and communication skills. Ability to demonstrate the highest level of ethical behavior and confidentiality and maintain confidentiality with sensitive information. FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
    $46k-75k yearly est. Auto-Apply 22d ago
  • Account Specialist - Fluid Power

    Genpt

    Account specialist job in Jackson, TN

    Sells directly to customers primarily through face-to-face interactions to foster strong relationships and maintain customer satisfaction. Assesses customer needs and suggests appropriate products, services, and/or solutions. Generates new business, cross sells, and repeat sells to new and existing customers by developing and implementing sales strategies, identifying potential customers, and managing existing customer relationships. Develops and delivers sales bids, proposals, and presentations and conducts product demonstrations. Works with Branch Manager to provide business planning to reach product and sales goals. •Personally accountable for time allocation and priorities to reach goals and applying efforts to high ROI opportunities. Performs other duties as assigned. KNOWLEDGE, SKILLS, ABILITIES Knowledge of industrial products: power transmission, hydraulic, pneumatic and mill supply. Knowledge of supply chain systems. Reliable, organized, detailed, and focused. Moderate computer skills, including communicating internally and externally via email. Ability to use Microsoft Office, proficiency in Excel. Ability to multitask and manage time well. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $34k-52k yearly est. Auto-Apply 60d+ ago
  • Data collector / Driver

    Tsmg

    Account specialist job in Jackson, TN

    Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements: Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the US Must pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & Reliable Good driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet!
    $34k-38k yearly est. Auto-Apply 60d+ ago
  • Data collector / Driver

    TSMG

    Account specialist job in Jackson, TN

    Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project objective The goal of the project is to help collect images of streets, main points of interest and public areas. The project is performed on cars with 360 cameras mounted on top that image the area around the vehicle and store those images on computers inside the vehicle. Later, this data will be used to enhance one the most popular online maps in the world. The data collectors will be given specific routes around public streets and areas, specifically targeting commercial districts and historical sites. Due to poor weather conditions some areas will be visited multiple times in order to collect the best quality of imaging. The project is expected to last at least 3 months and will cover different city/state zones. The ideal candidate enjoys driving, knows well the area, traffic trends, is highly responsible and reliable. The schedule expected on the project is Monday-Friday, 8 hours/day 40 hours per week. You can work more than 8 hours if you will.Requirements: Must have a valid Driver License (driving experience, 1-2 yrs minimum) Must have parking for a vehicle Must be authorized to work in the US Must pass the background check Enjoys driving, with flexible schedule Available for a minimum of 3 months Responsible & Reliable Good driving skills Great communication skills High level of responsibility General car knowledge Tech savvy (smartphone and basic apps) Basic computer skills Self-motivated and detailed oriented We would be happy to get to know you and your skills better and see how we can support each other's growth. Please apply and let's meet! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $34k-38k yearly est. 14d ago
  • Account Detail Rep - Pharma

    Innovativ Pharma

    Account specialist job in Jackson, TN

    Pharmaceutical Sales Representative We are a national healthcare company bring life-changing medicines to those who need them, as well as improve the understanding and management of disease. We give our best effort to our work, and we put our sales people first. We're looking for sales professionals who want to work on our Pharmaceutical Sales Rep team and who are determined to make life better for patients. Responsibilities - Pharmaceutical Sales Representative Have you demonstrated your ability to achieve results in a challenging and progressive environment? Are you a self-starter with the desire to achieve and win? Key Pharmaceutical Sales Responsibilities: Partner with health care professionals and those involved with patient care as a product expert to tailor solutions for patient therapy Work in your own pharmaceutical sales territory and also partner with team members and alliance partners for success in the territory Sell in a changing health care environment, utilizing critical thinking and a strategic mindset to understand the environment (payer, health systems, business) and gain access to the customers to make an impact on patients' lives Achieve sales growth in territory and deliver on strong sales results Entrepreneurial mindset to analyze, develop and grow territory business Operate with high integrity and comply with pharmaceutical sales industry policies and procedures Key Pharmaceutical Sales Requirements: Basic Qualifications - Pharmaceutical Sales Rep Successfully completed the Pre-Employment Screen Valid driver's license and acceptable driving record Industry knowledge or ability to communicate with Healthcare Providers Qualified candidates must be legally authorized to be employed in the United States. Additional Information - Pharmaceutical Sales Rep Ability to provide secure and temperature controlled location for product samples may be required We are an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Additional Skills/Preferences - Pharmaceutical Sales Rep Demonstrated business insight Excellent communication and organizational skills Ability to collaborate in a team environment How to Apply: Send us your resume ASAP.
    $29k-42k yearly est. 58d ago
  • Patient Account Representative

    Heart and Vascular Center of West Tn 4.6company rating

    Account specialist job in Jackson, TN

    Delta Clinics, PLC is seeking a highly motivated and detail oriented Patient Account Representative to join our growing team. We are a multi-specialty clinic dedicated to providing exceptional patient care in a comfortable and friendly environment. The Patient Account Representative plays a crucial role in ensuring the financial health of our practice by managing patient accounts, processing payments and resolving billing inquiries. Job Summary: The Patient Account Representative is responsible for all aspects of patient account management from initial billing to payment collection. This includes, but is not limited to, processing insurance claims, posting payments, addressing patient billing questions and working with insurance companies to resolve claim denials. The ideal candidate will have excellent communication and problem solving skills, a strong understanding of medical billing procedures and a commitment to providing outstanding customer service. Qualifications: High school diploma or equivalent required; Associate's degree or relevant certification preferred Minimum of 1 year of experience in medical billing and patient account management Strong understanding of medical insurance procedures including Medicare, Medicaid and commercial insurance Proficiency in medical billing software and electronic health records (EHR) systems (Allscripts preferred) Excellent communication, interpersonal and customer service skills Ability to work independently and as part of a team Strong attention to detail and accuracy Ability to prioritize and manage multiple tasks in a fast paced environment Knowledge of HIPAA regulations and patient privace
    $30k-38k yearly est. 60d+ ago
  • Account Representative - State Farm Agent Team Member

    Diana Longman-State Farm Agent

    Account specialist job in Dresden, TN

    Job DescriptionROLE DESCRIPTION: We are looking for a motivated Account and Sales Representative to join our team. This is a great opportunity for a candidate that is hungry and willing to put in the time and effort to create a highly profitable insurance career! RESPONSIBILITIES: Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Work with the agent to establish and meet marketing goals. Maintain a strong work ethic with a total commitment to success each and every day. Work alongside your agencys team to ensure successful long-lasting customer relations. Provide top tier customer service QUALIFICATIONS: Sales experience (outside or inside sales representative, retail sales associate, or telemarketing) Successful track record of meeting sales goals/quotas preferred Ability to effectively relate to a customer BENEFITS: Salary plus commission/bonus 1st year - a new salesperson can expect to make $35k to $40k 2nd year - a successful salesperson can expect to make $40k to $45k 3rd year - a motivated person can generate $50k or more! Paid time off (vacation and personal/sick days) Flexible Schedule Simple IRA Licensing reimbursement Employee appreciation lunches and celebrations About Us: Agent Diana Longman has been with State Farm since 2012. She truly cares about the success and happiness of her employees. Diana will do her best to help you succeed with your goals - you just have to do the work to achieve them. Employee Testimonial: "I enjoy getting to connect with our customers and provide them with the help that they need. Its a tight-knit community in our office, where everyone treats one another like family. My success is determined by my work ethic and the more that I achieve, the more that Im rewarded." - Blake B.
    $40k-45k yearly 27d ago
  • Account Representative - State Farm Agent Team Member

    Rodney Allen-State Farm Agent

    Account specialist job in Gibson, TN

    Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Rodney Allen - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $29k-43k yearly est. 20d ago
  • Account Associate - State Farm Agent Team Member

    Zach Jaworski-State Farm Agent

    Account specialist job in Bolivar, TN

    Job DescriptionBenefits: 401(k) Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: Zach Jaworski - State Farm Agent is seeking an organized and efficient specialist to fulfill customer service duties and support insurance agents in gaining and keeping customers. As Account Associate - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and marketing perspective into our team as we build success together. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Able to obtain Property and Casualty License Able to obtain a Life/Health License Interested in marketing products and services based on customer needs
    $36k-52k yearly est. 11d ago
  • Account Representative - State Farm Agent Team Member

    Joseph Green-State Farm Agency Intern

    Account specialist job in Oakland, TN

    Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Flexible schedule Opportunity for advancement Paid time off INTERN AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. ROLE DESCRIPTION: As an Account Representative - State Farm Agent Team Member for Joseph Green - State Farm Agency Intern, you are vital to our daily business operations and customers success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long-lasting customer relations. QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experiencing in managing customer relationships preferred. Interest in marketing products and services based on customer needs. Communication skills - written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to a customer.
    $29k-43k yearly est. 28d ago
  • Account Representative - State Farm Agent Team Member

    Chris Nordin-State Farm Agent

    Account specialist job in Somerville, TN

    Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Chris Nordin - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $29k-43k yearly est. 8d ago
  • Accounts Receivable Analyst

    Road Tested Parts LLC

    Account specialist job in Savannah, TN

    Job Description can be located either in Carnesville, GA or Savannah, TN. About the Role: The Accounts Receivable Analyst plays a crucial role in managing the company's financial health by ensuring timely collection of outstanding invoices. This position involves analyzing customer accounts, identifying discrepancies, and implementing effective collection strategies to minimize overdue accounts. The analyst will collaborate with various departments to resolve billing issues and enhance customer satisfaction. Additionally, the role requires maintaining accurate records and generating reports to provide insights into the accounts receivable process. Ultimately, the Accounts Receivable Analyst contributes to the overall cash flow and financial stability of the organization. Minimum Qualifications: Proven experience in accounts receivable or a similar financial role. Strong understanding of accounting principles and financial regulations. Proficiency in accounting software and Microsoft Excel. Preferred Qualifications: Experience with ERP systems such as NetSuite or SAP. Knowledge of credit and collections best practices. Certification in accounts receivable or credit management. Responsibilities: Monitor and manage accounts receivable aging reports to identify overdue accounts. Communicate with customers regarding outstanding invoices and payment arrangements. Investigate and resolve billing discrepancies and disputes in a timely manner. Prepare and maintain accurate records of all collections activities and customer interactions. Generate regular reports on accounts receivable status and present findings to management. Skills: The required skills for this role include strong analytical abilities, which are essential for reviewing accounts and identifying trends in payment behaviors. Excellent communication skills are necessary for effectively liaising with customers and resolving disputes. Attention to detail is critical in maintaining accurate records and ensuring compliance with financial regulations. Proficiency in accounting software allows the analyst to efficiently manage data and generate reports. Preferred skills, such as experience with ERP systems, enhance the analyst's ability to streamline processes and improve overall efficiency in the accounts receivable function.
    $32k-43k yearly est. 20d ago
  • Insurance Specialist

    Argentum Medical 3.4company rating

    Account specialist job in Yorkville, TN

    Job Description Core Responsibilities: • Research payer denials related to referral, pre-authorization, notifications, medical necessity, non-covered services, and billing resulting in denials and delays in payment. • Independently write professional appeal letters. • Submit detailed, customized appeals to payers based on review of medical records and in accordance with Medicare, Medicaid, and third-party guidelines as well as WCR policies and procedures. • Submit retro-authorizations in accordance with payor requirements in response to authorization denials. • Identify denial patterns and escalate to management as appropriate with sufficient information for additional follow-up, and/or root cause resolution. • Make recommendations for additions/revisions/deletions to claim edits to improve efficiency and reduce denials. • Identify opportunities for process improvement and actively participate in process improvement initiatives. Customer Service Standards: • Support co-workers and engage in positive interactions. • Communicate professionally and timely with internal and external customers. • Ability to stay calm under pressure and deal effectively with insurance company associates
    $29k-39k yearly est. 5d ago
  • CPQ Operational Process Specialist - Engineering & Manufacturing

    Ermco Distribution Transformers

    Account specialist job in Dyersburg, TN

    Who We Are Electric Research and Manufacturing Cooperative, Inc. (ERMCO) is the leading manufacturer of distribution transformers and engineered electrical solutions, serving electric utilities, Original Equipment Manufacturers (OEMs), and industrial customers across North America. Headquartered in Dyersburg, Tennessee, ERMCO delivers reliable, high-quality products that power homes, businesses, and communities across North America. With a commitment to safety, operational excellence, and continuous improvement, ERMCO is at the forefront of supporting grid modernization and energy transition. Our vertically integrated operations, customer-focused culture, and investment in people and technology make ERMCO the Most Valued Partner for delivering resilient, sustainable power infrastructure for the future. Who You AreERMCO-ECI is seeking an CPQ Operational Process Specialist with an engineering and manufacturing background, skilled in maintaining a CPQ product development tool (Infor LN preferred) used to produce Bill-of-Material for distribution transformers and components serving electric utilities. This role focuses on analyzing engineering & manufacturing processes and applying CPQ functionality to ensure seamless integration within the manufacturing plant. The ideal candidate combines the above expertise with strong critical thinking skills, thrives in a collaborative environment, and is driven to improve manufacturing workflow efficiency, accuracy, and quality. * This position can be hybrid in Dyersburg, TN or Athens, GA. Responsibilities CPQ System Utilization * Work with IT to align CPQ functionality with operational needs in engineering and manufacturing such as: * Workflows, work instructions, routings * Component part numbering and documentation * Product configuration & documentation * Change management & deviations * Ownership of CPQ implementation through all phases of development * Design, develop, and configure internal CPQ system to meet business needs * Collaborate with various business stakeholders (manufacturing/supply chain/sales) to gather requirements and translate them into technical specifications * Provide technical support to downstream teams utilizing internally maintained CPQ tools * Support data integrity, reporting, and analytics to improve decision-making within the engineering and manufacturing teams. ERP System Enablement & Support * Provide end-user support and training to engineering and manufacturing associates to ensure adoption and effective use of relevant ERP tools. * Participate in testing and validation of ERP changes impacting engineering and manufacturing to ensure accuracy, usability, and reliability. * Collaborate with IT to review and advise on upgrades, new modules, and enhancements impacting engineering and manufacturing. Collaboration & Integration * Build strong partnerships with Sales and the engineering & manufacturing end users, acting as the liaison between these teams. * Support ERP integration with existing/new Engineering & Manufacturing infrastructure. * Collaborate Enterprise wide to ensure CPQ/ERP deliverables align with organizational goals and deliver measurable impact. Qualifications * Bachelor's degree in Engineering, Manufacturing Engineering, Mechatronics, Business/Information Systems, or related field * 2+ years' experience managing a CPQ functionality across Engineering & Manufacturing, with preference for Infor LN (other ERP systems such as SAP, Oracle, or Microsoft Dynamics also considered). * Strong understanding of building functional CPQ models for manufactured products. * Ability to interpret engineering and manufacturing requirements to define CPQ/ERP functionality that aligns with and supports business processes. * Experience with ERP reporting and analysis tools. * Strong problem-solving and analytical abilities with a continuous improvement mindset. * Excellent communication and collaboration skills, with the ability to work across departments and training end-users. * Adaptability and eagerness to grow alongside an ever-evolving product development team. Let's Build the Future TogetherAt ERMCO, your ideas matter, your growth is supported, and your impact is real. If you are ready to take the next step in your career and help us drive innovation in manufacturing, we would love to hear from you. Join ERMCO and TRANSFORM your career!
    $29k-51k yearly est. Auto-Apply 9d ago
  • Field Account Representative - TN - Part Time

    Current Farmers Home Furniture

    Account specialist job in Brownsville, TN

    If you enjoy interacting with people, providing outstanding customer service, meeting a challenge, and are looking for a rewarding career, Farmers Home Furniture may have a place for you on our team! We are also looking for dependable, self-motivated people who enjoy working in retail. If you have a valid driver's license, please consider joining our team. In this position you will be expected to collect customer payments and, as needed, assist with delivering furniture to our valued customers. Skills: Outstanding customer service skills Excellent verbal and written communication Basic reading, numerical reasoning, and comprehension skills Great listening ability Good telephone etiquette Ability to complete paperwork in an accurate, neat, and efficient manner. Good organization skills Ability to work variable hour schedules. High School Diploma or equivalent Valid Driver's License Ability to work variable hour schedule Able to push, pull, lift, and/or carry material up to 100 lbs. Job requires "F" Endorsement; must provide proof of "F Endorsement" Employee Benefits: Employee Stock Ownership Plan (ESOP) 401K Plan with Employer Matching Funds Group Medical, Dental and Life Insurance Annual Paid Vacation Paid Sick Leave Additional Voluntary Insurance Programs Available Paid Holidays, including the Employee's Birthday Employee Purchase Discounts Ongoing Training Programs **Benefit offerings for positions other than Full-Time may vary
    $29k-42k yearly est. 60d+ ago
  • Monthly DNA Collection Clinics - 2- Tuesdays per month

    Specimen Specialists of America 3.6company rating

    Account specialist job in Covington, TN

    PLEASE NOTE THIS IS A VERY PART TIME POSITION - ONLY TWO SHIFTS PER MONTH! We are looking for the right candidate to add to our network of DNA collectors to conduct paternity testing (buccal swab) on families who have pending child support cases through the Child Support Office, Covington, TN. PLEASE NOTE - This is position is only 2 shifts per month and is an extremely part-time position. This is a perfect opportunity to earn additional income while providing a valuable service for families in Tennessee. Having a medical background is preferred but not required for this position. Applicants should have great customer service skills and work well in a team environment, yet be able to work independently. Must be reliable, professional and have a great attitude. All new hires will be subject to a background check upon hire DRAW SITE: Child Support Office, Covington, TN UPCOMING SHIFTS: 2nd and 4th Tuesday per month Hours: 8:30am-12:30pm All staff will receive complete online training and over-the-phone training, as well as supplies needed for the job. Job Duties and Responsibilities: Perform cheek swab specimen collections Take Photos and Ink prints of all clients Fill out handwritten Chain of Custody form Ensure specimens are properly and accurately labeled Make FedEx run to drop off samples collected for the day Keep track of supply inventory and order as needed Able to work with the public and be friendly and professional If you are interested, please submit your resume and someone from our office will reach out to you regarding the position. This company participates in E-Verify: ************************************************************************************** View all jobs at this company
    $30k-38k yearly est. 5d ago
  • Billing Specialist

    SGS Consulting 4.1company rating

    Account specialist job in Jackson, TN

    The Accounts Receivable , Collection rep will be calling on final billed claims by contacting government agencies, third party payors, and patients/guarantors via phone, e-mail, or online. Continues collection activity until account is resolved. Qualifications • Verifiable High School diploma or GED is required. Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-40k yearly est. 60d+ ago

Learn more about account specialist jobs

How much does an account specialist earn in Jackson, TN?

The average account specialist in Jackson, TN earns between $28,000 and $64,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.

Average account specialist salary in Jackson, TN

$42,000

What are the biggest employers of Account Specialists in Jackson, TN?

The biggest employers of Account Specialists in Jackson, TN are:
  1. Genpt
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