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What is an account specialist and how to become one

Updated January 8, 2025
4 min read
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An account specialist manages and grows a company's relationships with its clients. They work with clients to understand their needs, provide solutions, and ensure customer satisfaction. Account specialists are responsible for maintaining communication with clients, identifying opportunities, and negotiating contracts. They also collaborate with other departments within the company to ensure the client's needs are met. Account specialists require excellent communication skills, attention to detail, and the ability to build strong relationships with clients.

ScoreAccount SpecialistUS Average
Salary
3.3

Avg. Salary $42,586

Avg. Salary $59,228

Stability Level
7.9

Growth Rate -8%

Growth Rate 0.3%

Diversity
6.0
Race

American Indian and Alaska Native 0.49%

Asian 3.67%

Black or African American 13.18%

Hispanic or Latino 17.78%

Unknown 4.07%

White 60.82%

Gender

female 67.75%

male 32.25%

Age - 46
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46
Stress Level
7.9

Stress level is high

7.1 - high

Complexity Level
4.9

Complexity Level is intermediate

7 - challenging

Work Life Balance
7.6

Work Life balance is good

6.4 - fair

What are the pros and cons of being an Account Specialist?

Pros

  • Opportunity for career growth

  • Competitive salary and benefits

  • Opportunities for networking

  • Ability to work with different industries

  • Job security

Cons

  • Tight deadlines

  • Constantly changing job duties

  • Dealing with difficult customers

  • Heavy workload

  • Can be repetitive

Account Specialist career paths

Key steps to become an account specialist

  1. Explore account specialist education requirements

    Most common account specialist degrees

    Bachelor's

    53.6 %

    Associate

    21.0 %

    High School Diploma

    12.1 %
  2. Start to develop specific account specialist skills

    SkillsPercentages
    Customer Service25.23%
    Patients13.34%
    Account Management5.51%
    PowerPoint4.44%
    Data Entry3.51%
  3. Complete relevant account specialist training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New account specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an account specialist based on U.S. Bureau of Labor Statistics data and data from real account specialist resumes.
  4. Research account specialist duties and responsibilities

    • Cultivate productive long-term relationships with all assign accounts, and manage all reporting and presentation needs for RFP's.
    • Manage a portfolio of accounts end to end RFP program execution inclusive of pricing, contracting, process and technology solutions.
    • Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
    • Deliver exceptional customer service to hospital accounts and internal sales representatives in accordance to revenue recognition policies and HIPAA regulations.
  5. Prepare your account specialist resume

    When your background is strong enough, you can start writing your account specialist resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an account specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Account Specialist Resume templates

    Build a professional Account Specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Account Specialist resume.
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    Account Specialist Resume
  6. Apply for account specialist jobs

    Now it's time to start searching for an account specialist job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Account Specialist Job

Zippi

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Average account specialist salary

The average Account Specialist salary in the United States is $42,586 per year or $20 per hour. Account specialist salaries range between $28,000 and $62,000 per year.

Average Account Specialist Salary
$42,586 Yearly
$20.47 hourly

What Am I Worth?

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How do account specialists rate their job?

-/5

5 Stars

4 Stars

3 Stars

2 Stars

1 Star

Account Specialist reviews

profile
A zippia user wrote a review on Mar 2024
Cons

very low salary, no career growth, very stressful and not rewarding


profile
A zippia user wrote a review on Sep 2019
Pros

Investigating claims of denials and getting claims pain in a timely manner

Cons

Nothing


profile
A zippia user wrote a review on Aug 2019
Pros

Being able to work with a variety of people of different aptitudes with different focuses. Learning the ins and outs of the financial world, as well as networking for the future. Able to stay on top of technological advances and stay competitive for future advancement.

Cons

Inefficient flow of information from top to bottom.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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