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Account specialist vs account manager

The differences between account specialists and account managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become an account specialist, becoming an account manager takes usually requires 6-8 years. Additionally, an account manager has an average salary of $68,535, which is higher than the $42,586 average annual salary of an account specialist.

The top three skills for an account specialist include customer service, patients and account management. The most important skills for an account manager are customer service, account management, and healthcare.

Account specialist vs account manager overview

Account SpecialistAccount Manager
Yearly salary$42,586$68,535
Hourly rate$20.47$32.95
Growth rate-8%5%
Number of jobs116,010152,261
Job satisfaction-4
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 70%
Average age4646
Years of experience128

What does an account specialist do?

An account specialist is responsible for reaching out to customers or potential clients through calls, emails, and other forms of correspondence to secure sales and strengthen business relations. An account specialist may also perform other tasks such as arranging appointment schedules with clients, providing price quotes and responding to further inquiries, process orders, generating sales leads, and handling complaints and resolving issues. Furthermore, an account specialist may also be involved in developing strategies, finding new opportunities, producing and completing necessary documents, and preparing reports, all in adherence to the company's policies and regulations.

What does an account manager do?

Account managers are employees who act as the bridge between the company they represent and the client of the company. They are assigned to handle specific clients so that the company will be able to tailor-fit any product or service according to the clients' requirements. Account managers are responsible for maintaining a harmonious relationship between the two parties by ensuring that any agreement made is amenable to both the company and the client. They are also responsible for ensuring that the company will be able to provide the needs of the client within any limitation that the client may have. Account managers also ensure that the company's reputation and well-being are always considered in any dealings.

Account specialist vs account manager salary

Account specialists and account managers have different pay scales, as shown below.

Account SpecialistAccount Manager
Average salary$42,586$68,535
Salary rangeBetween $28,000 And $62,000Between $42,000 And $110,000
Highest paying CityWashington, DCSan Francisco, CA
Highest paying stateVirginiaWashington
Best paying companyMicrosoftNVIDIA
Best paying industryFinanceTechnology

Differences between account specialist and account manager education

There are a few differences between an account specialist and an account manager in terms of educational background:

Account SpecialistAccount Manager
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common college-University of Southern California

Account specialist vs account manager demographics

Here are the differences between account specialists' and account managers' demographics:

Account SpecialistAccount Manager
Average age4646
Gender ratioMale, 32.2% Female, 67.8%Male, 54.8% Female, 45.2%
Race ratioBlack or African American, 13.2% Unknown, 4.1% Hispanic or Latino, 17.8% Asian, 3.7% White, 60.8% American Indian and Alaska Native, 0.5%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage8%7%

Differences between account specialist and account manager duties and responsibilities

Account specialist example responsibilities.

  • Cultivate productive long-term relationships with all assign accounts, and manage all reporting and presentation needs for RFP's.
  • Manage a portfolio of accounts end to end RFP program execution inclusive of pricing, contracting, process and technology solutions.
  • Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
  • Deliver exceptional customer service to hospital accounts and internal sales representatives in accordance to revenue recognition policies and HIPAA regulations.
  • Experience with CMS 1500 and UB-04 claims using HCPC/CPT codes as well as NDC codes
  • Monitor CMS and real time aux codes.
  • Show more

Account manager example responsibilities.

  • Manage financial departments with responsibility for managing payroll, bank re-consolidations, bank deposits, budgeting and cost control.
  • Manage $4 million territory encompassing three Mid-Atlantic states.
  • Manage new business and renewals for leading Saas legal solution.
  • Manage an inside sales territory of multiple states with Avaya technology solutions.
  • Negotiate and manage all contracts and pricing for IDN's in the territory.
  • Manage customers' accounts utilizing laptop and internet base CMS reporting software and ADM field guide.
  • Show more

Account specialist vs account manager skills

Common account specialist skills
  • Customer Service, 25%
  • Patients, 13%
  • Account Management, 6%
  • PowerPoint, 4%
  • Data Entry, 4%
  • Catheter, 3%
Common account manager skills
  • Customer Service, 19%
  • Account Management, 8%
  • Healthcare, 6%
  • CRM, 6%
  • Product Knowledge, 5%
  • PowerPoint, 5%

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