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Account Specialist Full Time jobs

- 611 Jobs
  • Client Services Specialist

    Fairfax Cryobank

    Fairfax, VA

    For over 30 years, Fairfax Cryobank, a division of GIVF, has provided the highest quality donor sperm that has led to the creation of many happy healthy families. Fairfax Cryobank serves clients nationwide and around the globe. We are seeking energetic and compassionate full-time, entry-level, Client Services Specialists to join our fantastic CS team. Responsibilities: Must be able to handle many inbound and outbound calls to and from clients, listen to our clients' needs and provide helpful solutions to their concerns. Build sustainable relationships and trust with client accounts through open and interactive communication. Must be able to de-escalate situations involving dissatisfied clients, offering patient assistance and support. Meet personal/customer service team sales targets and call handling quotas. Process semen, product, and internet orders Liaison between patients and physician clients Schedule client depositor and designated donor appointments Triage calls to management and accounts receivable Able to handle multiple office responsibilities simultaneously. Other duties as needed. Requirements: Associate or Bachelor's degree preferred or minimum of 2 years of related work experience. Proven experience working in a call center or customer-support role is a huge plus. Must have patience and compassion for clients trying to conceive. Attendance and punctuality are extremely important for this job position. Candidates must maintain regular, consistent, and punctual attendance in accordance with their assigned work schedule. Demonstrate strong phone and verbal communication skills along with active listening. Must be able to multi-task, prioritize, and be detail oriented. Must possess a high level of independent judgment and accuracy. Fluency in Spanish is a plus! Must have working knowledge of Microsoft 365, Microsoft Outlook, and Teams Must have a quiet home office work space Strongly prefer candidates from Virginia, Maryland and Washington DC area. Additional information: $20.00 per hour Quarterly bonus program Work Schedule Options: Remote: Monday- Friday: 11:30am- 8pm ET Remote : Monday - Thursday 10:30am-8pm ET and Saturday 11:30am-3:30pm ET On-site: Monday-Friday 9:30am to 6pm GIVF provides competitive compensation and generous benefits to our employees, including: Health, Dental and Vision insurance Flex Spending Account (FSA) and Health Savings Account (HSA) options Group term life insurance Short-term and long-term disability options 401K plan plus employer match Paid parental leave Tuition reimbursement program Paid vacation and sick time Paid company holidays Job training and development opportunities For more information about Fairfax Cryobank, we encourage you to visit our website at ************************ To apply, kindly email your cover letter, iinclude your work schedule preference and resume to ************* and note CSR in the subject line. Please also indicate your work schedule option. EOE/M/F/D/V **We review all applications and contact qualified candidates via email for further consideration.**
    $20 hourly 17d ago
  • Client Service Specialist

    Pence Financial Group

    Alexandria, VA

    Do you desire to be part of a nation-wide company that has a “family business” environment? If so, Pence Financial Group is the place for you. As a Client Service Specialist, you will be the primary contact person for the team. Your objective is to ensure all parties have a positive experience as you service client accounts and provide support to our advisors and their team. Attention to detail and a professional demeanor are imperative to success. As you succeed in your primary duties and excel at articulating the values and principles of our firm, your role will continue to expand. You will assist in performing the daily operational functions of an extremely fast-paced office environment, as well as managing client relationships on the firm level. Time management, versatility and adaptability in a constantly evolving and high-pressure environment are imperative. Responsibilities: Direct client contact - answer questions about accounts, etc. Coordinate all schedule logistics for prospects & clients as they meet with advisors Prepare and process new account paperwork Process service requests for clients Prepare correspondence Maintain client files Conduct client outreach Prepare/process paperwork, service requests, and back-office support as needed Work with team to ensure client experience Complete various projects and administrative functions, as assigned Thorough follow-thru on all tasks assigned Assist with client events, as needed Ability to travel to assist other locations, as needed Other duties as assigned Required Qualifications: Financial services experience; LPL preferred Outstanding organizational and time management skills Ability to proactively assess situations and work/think independently Experience working with a Customer Relationship Management (CRM) system - preferably SalesForce Excellent phone skills Computer literate Excellent written and verbal communication skills College degree or equivalent experience preferred Military experience a plus Full time in office position located in Alexandria, VA Hours are 8:30 AM - 5:00 PM Monday-Friday
    $28k-47k yearly est. 15d ago
  • Account Development and Client Service Specialist

    Telemet America, Inc. 3.3company rating

    Alexandria, VA

    Telemet America, Inc. provides an integrated solution for investment professionals and university faculty with our professional investment platform. The platform offers real-time and historical price data, charts, news, portfolio analytics, and other market data to keep up with the financial markets. University faculty rely on Telemet to teach investment principles to students. Role Description This is a full-time on-site role for an Account Development and Client Service Specialist located in Alexandria, VA at Telemet America, Inc. The specialist will be responsible for developing university accounts and providing client services to these accounts on a day-to-day basis. Benefits In addition to a base salary, you will get bonuses and commissions, paid holidays, paid sick and vacation, a 401k program, health care benefits, and free on-site parking. Must-have Qualifications Strong knowledge of Finance & Investments Client Services and Customer Service skills Excellent Communication skills Strong problem-solving abilities Detail-oriented and organized Experience in the investment industry is a plus Bachelor's degree in Business Administration or finance & investments
    $27k-41k yearly est. 2d ago
  • Discovery and Collection Specialist

    Hruckus

    Springfield, VA

    Veteran-Owned Firm Seeking Discovery & Collection Specialist for Springfield, VA My name is Stephen Hrutka. I manage a veteran-owned firm in Washington, DC, focusing on Supply Chain Management, Strategic Sourcing, and Technical/ Cleared Recruiting. HRUCKUS helps other Veteran-owned businesses recruit positions across DARPA, Strategic Capabilities Office, and Federal Agencies. One of our longest-engaged Veteran-owned clients has a funded opening for a Discovery & Collection Specialist. The ideal candidate will have an Active TS/SCI Clearance, 1-3 years of experience and knowledge in Collecting, researching, evaluating, and compiling publicly available information (PAI) by established customer policies and procedures, including current storage policies, OPSEC protocols, and Intelligence Oversight (IO) Governance. If this role is not a fit for you but you may know someone, I am glad to offer a referral bonus. Thanks, Stephen M Hrutka Principal Consultant HRUCKUS LLC *************** Position Description: Our client seeks a Discovery & Collection Specialist with an Active TS/SCI Clearance to support their subsidiary operations. Our client provides professional GEOINT exploitation, analysis, production services, and GEOINT management solutions. To succeed, The Discovery & Collections Manager must possess the passion to ramp up quickly as a valuable teammate, skillfully communicate and scale activities, and always meet or exceed professional expectations. Essential Duties: Collect, research, evaluate, and compile publicly available information (PAI) by established customer policies and procedures, including current storage policies, OPSEC protocols, and Intelligence Oversight (IO) Governance Produce and disseminate Customer Open-Source reports and alerts by established SOPs Populate activities in the assigned performance management system (Currently JIRA) Support timely responses to intelligence priorities, requests for information (RFIs), and other customer and mission needs Tasks Include: Regional/Target Monitoring Language support Geolocating Data discovery and transfer Address coding Contribute to preparing data releases and analytical, observational, and technical reports and publications Assess open-source media veracity utilizing splice detectors, hex editors, GAN detectors, etc. Maintain proper file management following division standards Request and maintain access to security domain systems (SBU, SecNet, COE) Request, maintain access to, and utilize IC Open-Source databases/portals (Tier 0) Contribute to Open-Source Tradecraft knowledge management Support presentations of activities, discoveries, conclusions, and tradecrafts to leadership, partners, and customers Maintain an active presence in Open-Source chat rooms and collaboration spaces to engage with team members, customers, and partners Conduct persona maintenance activities (surfing, seasoning, posting) in accordance with the service constraints paragraph on sensitive operations Support Senior Management with outreach and marketing efforts Required Skills and Experience: Must possess an Active TS/SCI Clearance 1-3 years of experience conducting Open-Source collection or Open-Source Analysis Experience with web browsing tools and advanced searching techniques Coursework or one year of experience building/using PowerPoint slides, Excel spreadsheets, Email, and One Note Notebooks Basic knowledge of how to conduct safe searches (OPSEC) 1-3 years of demonstrated work experience directly engaging with IC partners/customers Preferred Qualifications: Foreign language capabilities (Reading, Writing, Listening) Knowledge of geospatial technologies (ArcGIS, Google Earth, I Spy) Knowledge of DoD/IC databases and services Knowledge of Common Open-Source Databases and Services Familiarity with Social Media Familiarity with JIRA Knowledge of DoD and IC missions Experience Geolocating images (Handheld photography, videos, etc.) Ability to remain flexible to changing priorities and requirements from supervisors and customers Additional Client Requirements: Physical: Frequently required to sit and work at a desk/computer for up to 8 hours a day While performing the job responsibilities, the employee is required to talk and hear Must have repetitive wrist/hand/finger movement to work on computer and related office equipment Vision abilities required by this job include close vision Cognitive: Ability to learn new tasks Ability to maintain focus and complete tasks independently Ability to remember processes Ability to complete tasks in situations that have a speed or productivity quota Benefits: This full-time position offers Medical, Dental, Vision, 401K Match, Generous PTO, and Additional Company Paid Benefits The target annual rate is $60,000-$65,000.
    $60k-65k yearly 16d ago
  • Senior Collections Analyst

    Woods Rogers 3.8company rating

    Norfolk, VA

    The Senior Collections Analyst works in conjunction with the Director of Billing & Collections to oversee the firm's collections activities. This role is responsible for communicating with attorneys, legal assistants and the e-billing department to review open AR, evaluate outstanding debts, and ensure the timely collection of payment from clients. The Senior Collections Analyst coordinates with other members of management to enhance the overall billing and collections efforts to meet firm financial goals. This is a full-time, non-exempt position, with the ability to work on site in any of our five offices in Virginia. The anticipated work schedule for this position is Monday - Friday, 8:30 AM - 5:00 PM, with an unpaid lunch, for a total of 40 hours per week. Required Qualifications Three (3) years of experience in collections or accounts receivable within a law firm. High proficiency with billing and collections software platforms, preferably Elite and the Elite Collection Module. Familiarity with industry-specific collections best practices. Ability to resolve problems and concerns with an elevated level of professionalism. Excellent communication skills, both written and verbal, with the ability to effectively interact with clients, colleagues, and external stakeholders. Ability to organize and utilize data to report on performance and goals. Exceptional organizational skills and attention to detail. High level of discretion and confidentiality in handling sensitive client information. Commitment to providing excellent customer service and representing the Firm in a professional and courteous manner. Proficiency with Microsoft Office Suite. Responsibilities Oversee all collections processes for the Firm in cooperation with the Director of Billing & Collections or other members of management, including the implementation of policies and procedures to ensure accurate and timely collection of payments. Monitor the aging of accounts receivable and take necessary action on overdue accounts. Participate in trainings and meetings regarding 3E and e-billing Hub software. Participate in testing new software and assisting with correcting any information in current system needed for the 3E software and e-billing Hub. Communicate effectively with billing coordinators and client representatives to address questions, resolve collections issues, and ensure client satisfaction. Work with the Director of Billing & Collections to conduct analysis of recurring collections issues and implement corrective actions. Negotiate payment arrangements, settlements, and dispute resolutions when necessary. Provide training and support to attorneys, staff, and billing personnel on collections processes. Collaborate with internal departments to streamline the billing workflow and resolve any billing-related issues efficiently. Coordinate with external vendors and service providers as needed. Stay informed about industry best practices, changes in relevant regulations, and advancements in collections technology. Proactively identify opportunities to enhance processes, reduce inefficiencies, and optimize performance. Ensure compliance with debt collection laws and regulations. All other duties and responsibilities as assigned. Benefits Include: Medical Insurance Paid Time Off 401(k) + matching Paid Holidays Dental Insurance Vision Insurance Life Insurance Physical Demands Ability to sit or stand for long periods of time. Work Environment Professional office setting. Occasional travel to attend trainings may be required. Applications Woods Rogers is an equal opportunity employer. Review of applications will begin immediately. This position will remain open for applications until filled.
    $58k-67k yearly est. 21d ago
  • RV Consignment Specialist

    National Indoor RV Centers 4.0company rating

    Manassas, VA

    The RV Consignment Specialist is responsible for managing the consignment sales process for recreational vehicles (RVs). This includes developing and maintaining relationships with customers, conducting appraisals of RVs, creating, and managing listings, and negotiating sales. The RV Consignment Specialist works closely with the sales team and other departments to ensure customer satisfaction and meet sales goals. Key Responsibilities: * Develop and maintain relationships with potential and existing RV consignment customers * Conduct thorough appraisals of RVs, assessing their condition, features, and market value * Create and manage detailed listings for RVs, including photographs, descriptions, and pricing information * Utilize various sales channels, including online marketplaces and dealership showrooms, to market and sell RVs * Respond to customer inquiries and provide information on RVs, pricing, and financing options * Negotiate and close RV sales, ensuring customer satisfaction and meeting sales goals * Maintain accurate and up-to-date records of consignment agreements, sales, and customer interactions * Collaborate with the dealership's sales team and other departments to ensure a seamless and positive customer experience * Stay up-to-date on RV industry trends, market conditions, and competitor activities * Maintain a high level of professionalism and customer service in all interactions * Maintain other duties as assigned or requested. Qualifications: * 2+ years of sales experience, preferably in the RV industry * Knowledge of RV features, specifications, and market trends * Strong communication and interpersonal skills, with the ability to build rapport with customers and negotiate effectively * Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks and deadlines * Proficient in using various sales and marketing tools and technologies, including online marketplaces and customer relationship management (CRM) systems * Valid driver's license and a clean driving record * Professional appearance and presence * Ability to work independently and as part of a team in a fast-paced, dynamic environment * Flexible schedule, with the ability to work weekends and holidays as needed * Strong commitment to customer satisfaction and service Working Conditions: * Work is primarily conducted on-site at the dealership, with occasional off-site sales events or customer visits * May require extended periods of standing, walking, and sitting * May require occasional lifting or moving of various equipment * May require travel to attend industry events or training sessions What we offer: We offer a competitive salary and benefits package, as well as opportunities for career advancement. * Medical, Dental, and Vision (available 1st of the month following a 30-day waiting period) * Voluntary Supplemental benefits (STD, LTD, Life, Accident, Critical Illness) * 401K (after 90 days of employment) * Over 100 hours of PTO in the 1 st year * 4 paid Holidays and 40 hours of Floating Holiday * Industry leading pay * Brand new facilities * Advancement opportunities If you are a customer-focused individual with a passion for the RV industry, we encourage you to apply for this exciting opportunity. We are an Equal Opportunity Employer (EOE). All applicants must be able to pass pre-employment testing including a background check, MVR, and drug screen. PIc6abda032f74-29***********7
    $36k-68k yearly est. 22h ago
  • Institutional Client Specialist

    Davenport & Co 4.3company rating

    Richmond, VA

    Asset Management - Institutional Client Specialist Location: Richmond, VA Department: Davenport Asset Management OVERVIEW This full-time, exempt position will initiate and lead institutional and high net worth client meetings while collaborating with our Davenport Advisors. The individual will deliver (and help create) high quality, compelling presentations that earns client and advisor trust and confidence. The Client Specialist will serve as an extension of our portfolio managers and will articulate our investment philosophy, strategy, performance attribution, and our outlook. They will serve as a trusted sales and marketing resource for Davenport's network of investment advisors and will encourage frequent client and prospect meetings. The Client Specialist will actively participate in meetings, seminars, and sales presentations and will work in a team environment collaborating with portfolio managers, marketing, and sales to develop the necessary presentation materials. RESPONSIBILITIES Include, but are not limited to: Serve as a product specialist for all of Davenport Asset Management strategies and lead client presentations and seminars. Serve as the point person for new business presentations, oversee the RFP process and help with client onboarding. Promote prospecting, client reviews, and marketing campaigns with our advisors. Work together with portfolio managers, sales, and marketing to improve communication to our advisors and create marketing materials. Develop a deep understanding of Davenport Asset Management offerings. Help develop and promote sales tools including campaigns, seminars, whitepapers, etc. Serve as an investment portfolio manager for institutional clients, consultants, and prospects. QUALIFICATIONS Ten years of Investment experience with the majority working directly with clients. Must have Bachelor's degree; CFA, MBA, CIPM or CFP preferred Series 7 & 66 registered or must obtain registration within six months of hire date. Proven track record of developing relationships and gaining new business. Must be able to multi-task with a strong service mindset to meet the expectations of our clients and advisors. Highly motivated with strong written and oral communication skills. Strong presentation skills and the ability to adapt to a wide range of audiences. Ability to work in a team environment and improve our messaging to retain and grow our assets under management. Responsive self-starter with a professional sales demeanor and a focus on excellent client service. Ability to work beyond normal business hours to meet client expectations. Broad knowledge of the investment landscape, markets, and the economy. SALARY & BENEFITS We offer a competitive salary and excellent benefit program, including safe harbor 401(k) contribution, profit sharing plan, disability and life insurance, high deductible health plan with an HSA, an on-site Health Center, Paid Time Off and elective dental benefits. We offer wellness programs and support a friendly and collegial culture, with company sponsored volunteer opportunities during business hours. DAVENPORT IS AN EQUAL OPPORTUNITY EMPLOYER Davenport & Company LLC provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
    $33k-54k yearly est. 20d ago
  • Client Relationship Specialist- Wealth Management

    Pbmares

    Fredericksburg, VA

    Join Our Team as a Client Relationship Specialist! Are you passionate about finance and exceptional client service? Do you excel in building and maintaining relationships? We are looking for a dynamic Client Relationship Specialist to support our Wealth Management division! If you're organized, efficient, and ready to take your career to the next level, apply now to join our dedicated team! ? PBMares Core Values: * Integrity * Trust * Respect * Accountability * Caring ? What you will do: * Develop and maintain strong relationships with clients and advisors. * Enhance client experiences with exceptional service and timely responses. * Onboard new clients, ensuring all documentation is accurate and up-to-date. * Perform administrative duties, including scheduling meetings and preparing reports. * Support Wealth Advisors with daily business practices and client inquiries. * Participate in bi-weekly team and committee meetings. ? What you get: * Full benefits: medical, dental, 401K match * Paid Time Off * 11 paid holidays per year * Flexible work schedule to include hybrid work environment. * Summer Hours- Friday half days (based on a minimum 40 hour work week) * Company investment of a minimum of 40 hours learning and development annually * The opportunity to grow and shape the future of the firm
    $38k-67k yearly est. 3d ago
  • Specialty Account Specialist - Arlington/Richmond, VA

    GSK Plc

    Richmond, VA

    * Multiple * Full time * Sales **Start a career with purpose** At GSK, we **unite science, technology, and talent to get ahead of disease together.** Our goal is to improve the lives of billions across the world. By bringing together outstanding people in an inclusive environment, we can make an impact on a global scale. **Start a career with purpose** At GSK, we **unite science, technology, and talent to get ahead of disease together.** Our goal is to improve the lives of billions across the world. By bringing together outstanding people in an inclusive environment, we can make an impact on a global scale. **Specialty Account Specialist - Arlington/Richmond, VA** JOB\_DESCRIPTION.SHARE.HTML CAROUSEL\_PARAGRAPH JOB\_DESCRIPTION.SHARE.HTML * Arlington, Virginia; Richmond, Virginia * Sales * 408412 mail\_outlineGet future jobs matching this search or ** Job description** **Site Name:** USA - Virginia - Arlington, USA - Virginia - Richmond **Posted Date:** Dec 13 2024 Territory included but not limited to Arlington/Richmond, VA GSK is a **global** biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We are a **focused** biopharma company. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and advanced technologies, investing in four core therapeutic areas (Infectious Diseases, HIV, Respiratory, Immunology and Oncology). Our Ahead Together strategy means intervening early to prevent and change the course of disease, helping to protect people and support healthcare systems. It's an exciting time in GSK as we bring outstanding people together to do work that matters and impacts the world's health. Our commitment to innovation in the immunology space has been unwavering for over a decade, positioning us as pioneers in addressing the diverse needs of patients. As we look to the future, the synergy between our talented workforce and our commitment to scientific excellence will drive our continued growth and success **What we're looking for:** This role will provide you the opportunity to lead key activities, career growth, and the ability to do impactful work: Responsibilities include the following: **Key Responsibilities:** Describe the key deliverables to be achieved by the post holder and the ongoing responsibilities of the role * Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product. * To understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e. g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, always working within GSK guidelines and values. * Provide product educational programs/in-services to customers. * Work within Compliance guidelines and GSK values always. * Develop strategies and tactics to generate sales. * Develop and implement strategies specific to each customer within an account (i.e., Rheumatologists, Nephrologists, nurses, mid-levels, business/office managers). * Develop and maintain strong working relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK. * Effectively manage allocated resources (i.e., financial). * Provide outstanding customer service by responding to our customers' requests, inquiries and needs. **Basic Qualifications:** * Bachelor's degree * Ability to travel domestically as necessary, which in some territories may include overnight travel up to 30% * Valid driver's license. * Must be able and willing to drive or operate a vehicle - driving is an essential function of this role. * The selected candidate will be hired at the appropriate level based on experience + **Specialty Account Specialist (grade 8)**: 5+ years of pharmaceutical/medical device experience. + **Senior Specialty Account Specialist (grade 7)**: 12+ years of pharmaceutical/medical device experience. Preferred Qualifications: *If you have the following characteristics, it would be a plus:* * Specialty Products that utilize the Buy & Bill or Specialty pharmacy modes of distribution. * Expertise in working with Payer Reimbursement Managers * Biologic/Rare Disease/Respiratory Sales experience Please visit to learn more about the comprehensive benefits program GSK offers US employees. **Uniting science, technology and talent to get ahead of disease together.** GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at ************** (US Toll Free) or *************** (outside US). GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. **Important notice to Employment businesses/ Agencies** GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal a
    $47k-77k yearly est. 37d ago
  • Billing Specialist II

    HGL

    Reston, VA

    Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. **Billing Specialist II** Full Time 30+ days ago Requisition ID: 1233 Billing Specialist II Job Title: Billing Specialist II City & State Location: Reston, Virginia Description/Job Summary HGL - WHO WE ARE At HGL, we value our employees as individuals and as important members of our team. We offer a work environment that is flexible, inclusive, and dedicated to creating a sustainable future. We provide opportunities for a dynamic work environment surrounded by industry leaders working to solve today's environmental, infrastructure, and natural resources challenges. HGL offers career advancement through internal and external training, skill advancement, and education. Projects at HGL span the United States and its territories all while solving problems associated with emerging contaminants (PFAS, radiological, and unexploded ordnance) along with traditional chemical contamination across all media. With over 550 employees, HGL is large enough to execute high profile projects but is small enough where the President and COO know everyone by name. By joining HGL, you will be working to restore the environment and protect our future. HGL - WE INVEST IN YOU It's not just a job, it's your career. HGL provides career growth opportunities via mentoring, training, education, and support for your certifications and licenses. HGL's mission is to continually deliver new solutions and technologies for the ever-changing range of environmental challenges encountered in today's world. HGL's corporate culture ensures you'll be given the opportunity for career advancement while being supported by bright, highly productive peers and leaders. POSITION DESCRIPTION HGL is currently seeking an experienced Billing Specialist II to join our accounting team in the Reston, VA office or a hybrid (3 days per week in office) work environment. The selected individual will work closely with HGL project and program managers, as well as the accounting, contracts and procurement staff to manage all aspects of billing for their assigned contracts. A positive, well-organized, solution-oriented creative thinker will be a great addition to an awesome accounting team! The ideal candidate has federal government billing experience and will effectively communicate both verbally and in writing, be detail/compliance-oriented, with the ability to manage multiple concurrent priorities and demonstrate complex problem-solving skills; he or she will be flexible and work well both independently and collaboratively within a strong team, in an exciting, fast-paced, deadline-driven environment. Responsibilities/Duties The Billing Specialist II will have the primary responsibility of managing all aspects of billing for their assigned contracts. They will also collaborate with internal and external regarding billing issues. Using Deltek Costpoint, timely prepare accurate complex CPFF, T&M, FFP and milestone billing in accordance with contractual and FAR regulations Review billing data from various sources to verify amounts and account numbers are accurate Collaborate with other departments to prepare, adjust and verify pre-bill documents before invoicing, Investigate and resolve issues found in the calculation of invoices when necessary as well as working with Project Managers to ensure invoices are accurate and complete prior to submission. Complete project closeout and rate variance invoice preparation. Maintain spreadsheets and complete reports as requested, including monthly AR report updates Monitor and communicate potential issues, such as funding or billing discrepancies, that may impact the billing process. Assist in DCAA audits by providing necessary documentation Assist the accounting team in applying proper revenue recognition, validating sales tax on invoices and other accounting controls. Required Skills Computer proficiency with demonstrated expertise in MS Office, especially MS Excel. Preferred Skills Prior experience developing cost spreadsheets for federal government proposals and/or knowledge/understanding of the general requirements for cost proposals contained in federal IDIQ solicitations and task order RFPs is strongly preferred. Minimum of 5 years of experience of billing experience in the government contracting industry. Experience with Deltek Costpoint billing module strongly preferred. Details MORE ABOUT HGL AND THE OPPORTUNITY We are all unique in our experiences and diversity of backgrounds, yet we share a drive and vision in our belief that we can make a difference in improving the world we live in through collaboration, teamwork, and a positive work environment. This unites and empowers us to strive for excellence in all our endeavors. A pre-hire drug test is required. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by phone at ************ and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. For more information about our commitment to equal employment opportunity, please click here.
    $31k-42k yearly est. 37d ago
  • Account Services Representative

    Qubica Holdings S.R.L

    Mechanicsville, VA

    🍪 **Privacy Notice** **Accept** **Account Services Representative** Mechanicsville, VA Sales - US - Account Services / Full-time / On-site + · Sell and process orders of traditional Aftermarket products to centers. + · Service inbound phone calls. + · Process Distributor orders and inquiries. + · Process Bowlero orders and inquiries. + · Work closely with assigned RSMs/DSMs to maintain a common sales strategy and share information. + · Execute prioritized call lists, + · Upsell and cross-sell at all opportunities. + · Gain market share from competitors. + · Develop customer relationships. + · Monitor and service Customer Service voicemail box. + · Administer Customer Service inbox. + · E-shop customer onboarding. + · Promote eShop adoption. + · Other duties may be assigned. **Competencies/Qualifications** · Strong communication skills. · Knowledge of general sales principles. · Ability to translate technical knowledge into plain and easy-to-understand language. · Sales or sales support experience. · Proficient in Microsoft Windows and Office products. Working knowledge of Microsoft CRM. **Physical Demands** While performing the duties of this job, the employee is regularly required to sit, talk, and listen. The employee is frequently required to stand, walk, use hands and fingers, handle or feel, and reach with hands and arms. **Work Environment** While performing these duties, the employee will regularly work in the Richmond office. **Travel required** · No Travel required **Required education and experience** · Associate's degree or equivalent combination of education and experience. · Minimum 1 year of sales experience. · Bowling center operation or bowling equipment background preferred. · Knowledge of QubicaAMF Worldwide LLC products and systems preferred. **Competitive compensation and benefits include medical/dental/vision insurance, 401k with employer contribution, PTO, paid Holidays, and an on-site fitness center.** 8:30 a.m.-5:30 p.m.- Monday- Friday This position is Eligible for Commission.
    38d ago
  • Billing Specialist - Corporate

    Virginia Health Services 3.9company rating

    Newport News, VA

    Job Details Newport News, VA Full Time High School DayBilling Specialist - Corporate Join us at Virginia Health Services, where your passion for compassionate care can transform lives. We commit to prioritizing quality of life and want to help you live your best life too! Recognizing you have many options; Virginia Health Services is committed to investing in its team members and offers the following benefits: Competitive pay and a comprehensive benefits package to ensure our team members are valued and rewarded for their hard work. Holiday pay is available for 11 worked holidays, paid at DOUBLE time. Paid time off and sick time available as you accrue it (no waiting period). Early wage access to some of your paycheck before payday with Netspend Earned Wage Access. Group health insurance that includes medical, dental, vision and an employee assistance program. 401(k) retirement savings plan with employer match. Referral program with the ability to earn as much as $1,500 for each new hire you refer. Training and development opportunities offered in-house at our state-of-the-art Employment, Enrichment and Education (EEE) Center. We are dedicated to fostering a supportive environment that values innovation and collaboration, ensuring every team member plays a vital role in enhancing the quality of life for those we serve. Together, let's make a difference! Locally owned and headquartered in Newport News, Virginia since 1963, Virginia Health Services believes that compassionate care is the foundation of a healthier future. Our commitment extends beyond traditional healthcare; we strive to create lasting relationships that empower individuals and families on their journey to wellness with dignity and respect. Essential Duties and Qualifications The Billing Specialist oversees the resident billing function of the business office under the supervision of the Billing Supervisor. Responsible for monthly, semi-monthly billing to residents, Medicare, Medicaid and secondary insurance companies according to the resident's billing status. Essential Job Duties and Responsibilities: • Prepares monthly reconciliations of collections and various accounting tasks. • Promotes and demonstrates positive customer service towards VHS, co-workers, residents and visitors. • Attends and participates in committee responsibilities as assigned. • Complies with all established policies and procedures. Qualifications and Requirements: • High school graduate, GED or equivalent. • Computer experience required. • Ability to apply mathematical concepts. • Ability to read, write, analyze, and interpret information. • Ability to effectively present information and respond to questions. • While performing the essential functions of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. Learn more about us at: ******************* Virginia Health Services is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status. We are a drug free workplace. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and responsibilities in accordance with the Americans with Disabilities Act.
    $32k-42k yearly est. 42d ago
  • Collections Specialist

    George Mason University 4.0company rating

    Fairfax, VA

    Department: Fiscal Services Classification: Admin Office Specialist 3 Job Category: Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: On Site Required Pay Band: 03 Salary: Salary starting at $48k and commensurate with education and experience Criminal Background Check: Yes Financial Background Check: Yes About the Department: The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. It maintains close working relationships with the Office of Budget and Planning, the Office of Sponsored Programs, Human Resources, and Payroll. The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating “no value added” efforts, and automating transaction processing. About the Position: The Collections Specialist supports the Cashiering and ALM Manager with maintaining a program that reduces defaulted student accounts write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. Responsibilities: Performs collection efforts via telephone and email focusing on “at risk” accounts prior to the start of the formal collection process; Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts; Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt; Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation; Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collections matters; and Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned. Required Qualifications: High school diploma or equivalent; Experience working in Accounts Receivable; Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications; Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels; Skills in written and oral communication, with the ability to effectively communicate complex material; Analytical and problem-solving skills; Ability to work with Microsoft Word, Excel, and email systems; and Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment. Preferred Qualifications: Bachelor's degree in related field; Experience in higher education and/or Student Accounts; and Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications. Instructions to Applicants: For full consideration, applicants must apply for Collections Specialist at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review. Posting Open Date: October 3, 2024 For Full Consideration, Apply by: October 18, 2024 Open Until Filled: Yes
    $48k yearly 60d+ ago
  • Discovery & Collection Specialist- TS/SCI

    Disconsulting 3.9company rating

    Springfield, VA

    * Springfield, VA, USA * 60000-65000 per year Exempt, Salaried, W2 * Salary * Full Time * *Medical, Dental, Vision, 401k match, Generous PTO, additional Company Paid Benefits* Email Me This Job **Discovery & Collection Specialist/Collector** **TS/SCI Clearance Required** International Underwater Explorations (IUE) is a subsidiary of Dynamic Integrated Services (DIS) which is a proud Service-Disabled Veteran-Owned Small Business based in the Washington, D.C. Metropolitan area providing management consulting services to federal agencies and organizations supporting the public sector. IUE provides professional GEOINT exploitation, analysis, production services, and GEOINT management solutions. **Most Importantly!** Both at DIS and IUE, we are team-oriented, continuous learners, hard-working, creative thinkers, and most of all ***'kind people*** . We are a ***different*** kind of company with a truly ***unique*** culture, we celebrate diversity in all forms; one that values our employees and shares a mutual devotion to serving our clients with the highest forms of integrity. IUE is currently seeking a Discovery & Collections Specialist to join the IUE team. The ideal candidate will have 1-3 years of experience and knowledge in Collecting, researching, evaluating, and compiling publicly available information (PAI) by established customer policies and procedures, including current storage policies, OPSEC protocols, and Intelligence Oversight (IO) Governance. To succeed, The Discovery & Collections Manager must possess the passion to ramp up quickly as a valuable teammate, skillfully communicate and scale activities, and always meet or exceed professional expectations. * You should be an ambitious and convergent thinker with a passion for solving complex problems. * You bring continuous exceptional value as an action-oriented team player. * You are zealous and have a commitment to provide superior service, poised under pressure, and have an optimistic attitude! **Essential Duties:** * The Contractor shall use an understanding of geography, research, GIS, and data conflation and management skills to produce the broad array of human geography products including attributed data, maps, including written reports. Production phases for HG projects and products may include research, discovery, evaluation, extraction, creation, geo-enabling, quality control/review, metadata attribution, source citation, service enabling and dissemination . * Collect, research, evaluate, and compile publicly available information (PAI) by established customer policies and procedures, including current storage policies, OPSEC protocols, and Intelligence Oversight (IO) Governance. * Produce and disseminate Customer Open-Source reports and alerts by established SOPs. * Populate activities in the assigned performance management system (Currently JIRA). * Support timely responses to intelligence priorities, requests for information (RFIs), and other customer and mission needs. Tasks include: * Regional/Target Monitoring * Language support * Geolocating * Data discovery and transfer * Address coding * Contribute to the preparation of data release, analytical, observational, and technical reports and publications. * Assess open-source media veracity utilizing splice detectors, hex editors, GAN detectors, etc. * Maintain proper file management following division standards. * Request and maintain access to security domain systems (SBU, SecNet, COE). * Request, maintain access to, and utilize IC Open-Source databases/portals (Tier 0). * Contribute to Open-Source Tradecraft knowledge management. * Support presentations of activities, discoveries, conclusions, and/or tradecrafts to leadership, partners, and customers. * Maintain an active presence in Open Source chat rooms and collaboration spaces to engage with team members, customers, and partners. * Conduct persona maintenance activities (surfing, seasoning, posting) in accordance with the service constraints paragraph on sensitive operations. * Support Senior management with outreach and marketing efforts. **Required Experience and Qualifications:** **Required:** * **Has to possess an Active TS/SCI Clearance** * 1-3 years of demonstrated experience supporting DoD or the IC's GEOINT Mission Experience with web browsing tools and advanced searching techniques * 1-3 years of experience conducting Open-Source collection or Open-Source Analysis. * Experience with web browsing tools and advanced searching techniques. * Coursework or one year of experience building/using PowerPoint slides, Excel spreadsheets, Email, and One Note Notebooks. * Basic knowledge of how to conduct safe searches (OPSEC). * 1-3 years of demonstrated work experience directly engaging with IC partners/customers. **Preferred Qualifications:** * Foreign language capabilities (Reading, Writing, Listening). * Knowledge of geospatial technologies (ArcGIS, Google Earth, ISpy). * Knowledge of DoD/IC databases and services. * Knowledge of Common Open-Source databases and Services. * Familiarity with Social Media. * Familiarity with JIRA. * Knowledge of DoD, and IC missions. * Experience Geolocating images (Handheld photography, videos, etc.). * Ability to remain flexible to changing priorities and requirements from supervisors and customers. **Physical and Cognitive Requirements** The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Physical * Frequently required to sit and work at a desk/computer for extended periods of time of up to 8 hours a day. * While performing the responsibilities of the job, the employee is required to talk and hear. * Must be able to have repetitive wrist/hand/finger movement to work on computer and/or related office equipment. * Vision abilities required by this job include close vision. Cognitive * Ability to learn new tasks. * Ability to maintain focus and complete tasks independently. * Ability to remember processes. * Ability to complete tasks in situations that have a speed or productivity quota. ***Salary is commensurate with experience.*** ***If interested please apply on our subsidiary site here:*** You must select a location. You must select an education status answer. You must select a seeking status answer.
    $31k-42k yearly est. 37d ago
  • Collections Specialist

    Fedbar

    Fairfax, VA

    Education Expand Show Other Jobs Job Saved Collections Specialist George Mason University Details **Posted:** 04-Oct-24 **Internal Number:** 10001783 **Department:** Fiscal Services **Classification:** Admin Office Specialist 3 **Job Category:** Classified Staff **Job Type:** Full-Time **Work Schedule:** Full-time (1.0 FTE, 40 hrs/wk) **Location:** Fairfax, VA **Workplace Type:** On Site Required **Pay Band:** 03 **Salary:** Salary starting at $48k and commensurate with education and experience **Criminal Background Check:** Yes **Financial Background Check:** Yes **About the Department:** The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating "no value added" efforts, and automating transaction processing. **About the Position:** The Collections Specialist supports the Cashiering and ALM Manager with maintaining a program that reduces defaulted student accounts write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. **Responsibilities:** * Performs collection efforts via telephone and email focusing on "at risk" accounts prior to the start of the formal collection process; * Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts; * Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt; * Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation; * Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collections matters; and * Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned. **Required Qualifications:** * High school diploma or equivalent; * Experience working in Accounts Receivable; * Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications; * Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels; * Skills in written and oral communication, with the ability to effectively communicate complex material; * Analytical and problem-solving skills; * Ability to work with Microsoft Word, Excel, and email systems; and * Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment. **Preferred Qualifications:** * Experience in higher education and/or Student Accounts; and * Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications. **Instructions to Applicants:** For full consideration, applicants must apply for ***Collections Specialist*** at Complete and submit the online application to include three professional references with contact information, and provide a **Cover Letter/Letter of Intent with Resume** for review. **Posting Open Date:** October 3, 2024 **For Full Consideration, Apply by:** October 18, 2024 **Open Until Filled:** Yes About George Mason University George Mason University is a public, comprehensive, research university established by the Commonwealth of Virginia located in Northern Virginia, outside of Washington, D.C. Mason was initially founded as a branch of the University of Virginia in 1949, and became an independent institution in 1972. George Mason University is an innovative and inclusive academic community committed to creating a more just, free, and prosperous world. ***************************************************************
    37d ago
  • Discovery & Collection Specialist/Collector

    Iuetech

    Springfield, VA

    * Posted 15-Jul-2024 (EST) * Springfield, VA, USA * 60000-65000 per year Exempt, Salaried, W2 * Salary * Full Time * *Medical, Dental, Vision, 401k match, Generous PTO, additional Company Paid Benefits* Email Me This Job **Discovery & Collection Specialist/Collector** **(U) Duties:** • Collect, research, evaluate, and compile publicly available information (PAI) in accordance with established customer policies and procedures, including current storage policies, OPSEC protocols, and Intelligence Oversight (IO) Governance. • Produce and disseminate Customer Open Source reports and alerts in accordance with established SOPs. • Populate activities in assigned performance management system (Currently JIRA). • Support timely responses to intelligence priorities, requests for information (RFIs) and other customer and mission needs. Tasks include: o Regional/Target monitoring o Language support o Geolocating o Data discovery and transfer o Address coding • Contribute to the preparation of data release, analytical, observational, and technical reports and publications. • Assess open source media veracity utilizing splice detectors, hex editors, GAN detectors, etc. • Maintain proper file management in accordance with division standards. • Request and maintain access to security domain systems (SBU, SecNet, COE). • Request, maintain access to, and utilize IC Open Source databases/portals (Tier 0). • Contribute to Open Source Tradecraft knowledge management. • Support presentations of activities, discoveries, conclusions, and/or tradecraft to leadership, partners, and customers. • Maintain active presence in Open Source chat-rooms and collaboration spaces to engage with team members, customers, and partners. • Conduct persona maintenance activities (surfing, seasoning, posting) in accordance with the service constraints paragraph on sensitive operations. • Support Senior management with outreach and marketing efforts. **(U) Skills and Experience:** **(U) Required** • 1-3 years of experience conducting Open Source collection or Open Source Analysis. • Experience with web browsing tools and advance searching techniques. • Course work or 1 year of experience building/using Power Point slides, Excel spreadsheets, Email, and One Note Notebooks. • Basic knowledge of how to conduct safe searches (OPSEC). • 1-3 year of demonstrated work experience directly engaging with IC partners/customers. **(U) Desired** • Foreign language capabilities (Reading, Writing, Listening). • Knowledge of geospatial technologies (ArcGIS, GoogleEarth, ISpy). • Knowledge of DoD/IC databases and services. • Knowledge of Common Open Source databases and Services. • Familiarity with Social Media. • Familiarity with JIRA. • Knowledge of DoD, and IC missions. • Experience Geolocating images (Handheld photography, videos, etc.). • Ability to remain flexible to changing priorities and requirements from supervisors and customers. You must select a location. You must select an education status answer. You must select a seeking status answer.
    $29k-41k yearly est. 38d ago
  • Billing Specialist

    Light Counseling

    Forest, VA

    PREBENEFITS Competitive Medical, Dental, and Vision Plans* Retirement Plan with Employer Match* Continuing Education (After Probation)* Work Laptop Provided* Staff Appreciation! * Employee must be full-time in order to be eligible for these benefit ABOUT LIGHT COUNSELING: Since 1991, Light Counseling has served more than 60,000 Individuals, Couples, & Families with professional, confidential, and distinctly Christian counseling services in Virginia and fourteen (14) other states! We take pride in incorporating God's truth in the helping process. Our mission is to bring hope to the hopeless and healing to those who are hurting by helping individuals realize their God-given, divine potential. DESCRIPTION The Billing Specialist is part of an integrated team and provides support to the mental health counseling staff and support teams. This position plays a crucial role in ensuring that services are accurately billed and reimbursed. This position is supervised by the Billing Manager. We are seeking an experienced and motivated individual to join our team as a Billing Specialist. As part of our care team, your primary responsibility is to accurately billing mental health services provided to patients and ensure timely reimbursement from insurance companies and other payers. You will utilize your knowledge of mental health billing codes, insurance policies, and regulations to navigate the billing process efficiently. Additionally, you will work closely with healthcare providers, patients, and insurance companies to resolve billing issues and ensure compliance with relevant laws and regulations. You will be the first point of contact for current and potential clients, visitors, community partners and referral sources. You will gather vital information to collect a complete referral (from another provider, self-referral, etc.) and coordinate clients' entry into our care system before placing them in our scheduling system. You must have strong communication skills, experience with accurate data entry, and knowledge of common behavioral health and medical terminology. The Billing Specialist will also provide support duties to include (but not limited to) greeting persons entering the office, handling client referrals, collecting registration paperwork and client payments, answering inquiries via in-person, phone, or email settings; and scheduling and rescheduling sessions. LEVEL OF RESPONSIBILITY: Employment with Light Counseling is of a confidential nature and operates in accordance with federal and state privacy laws and practices (i.e. HIPAA). All work is performed under supervision but does require the ability to effectively function independently, with flexibility, initiative, maturity and decision-making within the framework of Light Counseling policy and procedures. DUTIES AND RESPONSIBILITIES: Acts as a liaison between clinical staff, administration and healthcare plans; meet with providers to collect and review credentialing data Review mental health service documentation to accurately assign billing codes (e.g., CPT, ICD-10) based on the services provided. Prepare and submit insurance claims for mental health services in accordance with payer requirements and deadlines. Verify patient insurance coverage and eligibility for mental health services. Follow up on outstanding claims and denials to ensure timely reimbursement. Respond to inquiries from patients, healthcare providers, and insurance companies regarding billing issues. Collaborate with healthcare providers to resolve coding and billing discrepancies. Stay up-to-date on changes in mental health billing codes, insurance policies, and regulations. Maintain accurate records of billing activities and financial transactions. Assist with financial reporting and analysis related to mental health services. Strict adherence to all HIPAA, Light Counseling, state, federal and accreditation agency rules and regulations Learns and provides support for various electronic applications and platforms used by Light Counseling All other duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES Knowledge of office operations and customer service practices Ability to listen to others and interact well with the public Understanding of federal and state privacy and security laws, regulatory requirements, and standards for maintaining information security and confidentiality. Knowledge of commercial and government insurance plan and coverage Knowledge of key insurance terms and how claims are processed by a health plan (i.e. coinsurance, deductibles, copays, etc.). Must demonstrate an understanding of and an appreciation for cultural diversity and inclusivity Ability to learn quickly new and existing tasks, platforms, and workflows Ability to effectively communicate information and respond to clients, staff, and community partners. Demonstrate the ability to focus on details, complete assigned projects, meet deadlines, and prioritize multiple competing tasks in a fast-paced, team-based environment. Ability to define problems, collect data, establish facts, research solutions, and draw valid conclusions. Ability to problem-solve a variety of hardware and software issues; Be detail-oriented, organized, self-motivated, and possess strong time management and problem-solving skills to handle multi-faceted conversations and situations The Billing Specialist is an integral part of the team and must be willing to not only be flexible, but also learn and accept new responsibilities, work well with others, and contribute to the mission and values of Light Counseling. The Billing Specialist must represent Light Counseling to all clients in a manner that reflects its values. MINIMUM QUALIFICATIONS High School diploma or equivalent. Two years of proven experience in medical billing, preferably in a mental health setting. Knowledge and understanding of revenue cycle management Proficiency in medical billing software and electronic health records (EHR) systems. Ability to organize and prioritize work and manage multiple priorities Ability to analyze data and develop effective solutions. Related experience in customer service Strong attention to detail Moderate computer proficiency Excellent oral and written communication skills. Valid Driver's License and acceptable driving record. Be proficient with Microsoft Office 365 Complete all required background checks and drug testing. PREFERRED QUALIFICATIONS Bachelor's degree in healthcare administration, finance, or related field Certification in medical billing and coding (e.g., Certified Professional Biller). Experience with Medicaid and Medicare billing for mental health services. Knowledge of managed care contracts and reimbursement methodologies. Experience with appeals and denials management in healthcare billing.
    $29k-39k yearly est. 60d+ ago
  • Revenue Collection Specialist

    City of Fredericksburg 3.8company rating

    Fredericksburg, VA

    REVENUE COLLECTION SPECIALIST - TREASURER'S OFFICE STARTING SALARY: $40,851 - Full time We are seeking a dedicated Revenue Collection Specialist to join our team. Under general supervision, you will provide exceptional customer service while performing administrative duties that involve record keeping and maintaining financial accounts. Please note that this position is in-person and will report to our City Hall office in downtown Fredericksburg. Key Responsibilities: Perform tax collection and basic accounting tasks. Maintain accurate records and analyze tax accounts. Handle cashiering and reconciliation functions. Assist the public with document requests and informational inquiries, in-person, email and via telephone. Perform related duties as assigned. Qualifications: High school diploma or GED required. Additional vocational/technical training in accounting or bookkeeping is highly desirable. Previous experience or training in accounting, customer service, or public service preferred. Proficient PC skills with experience in Microsoft Office, Excel and basic data entry software. Ability to multi-task and exercise analytical judgment. Bilingual candidates with proficiency in reading, writing, and speaking both languages are desirable. Working knowledge of Tyler Munis software is a plus. Background Checks: Successful candidates will undergo a driving record check, criminal background check, and credit check. Why Join Us? Opportunity to work in a supportive and dynamic environment. Contribute to the community by providing excellent service. Full-time position with competitive hours and benefits. If you are passionate about customer service and possess the necessary skills, we encourage you to apply! The City is a member of the Virginia Retirement System and offers competitive health, dental and vision insurance as well as generous vacation/sick leave benefits and 13 paid holidays a year. While the position is open until filled, completed city application, resume and cover letter should be submitted before 11:59 pm January 28, 2025 to be considered. Applications and additional information may be completed on-line at ******************************************** Come be part of a knowledgeable and amazing work team committed to excellence in serving a thriving and growing community and the commitment to City's Core Values. The City of Fredericksburg provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. City of Fredericksburg Human Resources Department 715 Princess Anne Street Fredericksburg, VA 22401 [email protected]
    $40.9k yearly 13d ago
  • Collections Specialist

    Michael & Son Inc. 4.5company rating

    Alexandria, VA

    * 5740 General Washington Dr, Alexandria, VA 22312, USA * Full Time Email Me This Job ***IF YOU CAN'T, WE CAN!*** We are looking for a Collection Specialist with 1-2 years of experience to join our team. If you're skilled at managing accounts, negotiating payments, and problem-solving, we want to hear from you! **Responsibilities** * Monitor the firm's accounts receivable and identify overdue accounts. * Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments * Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customers * Resolve customer issues and complaints concerning billing. * Submit regular reports on the status of unpaid accounts and any repayment progress. * Working closely with the Collections Manager to discuss accounts that are not successfully resolved * Heavy inbound/outbound calls, emails and communication * Handling unordinary circumstances at the requests of the manager and/or Controller * Working w/ our leasing office to de-escalate any issues that arise **Basic Requirements** * Clear verbal communication and the ability to speak clearly and professionally with customers. * 1-2 years of experience in collections, customer service, or related fields. * Detail-oriented with the ability to manage multiple accounts. * Ability to work independently and meet performance targets. * Good listening and communication skills * Familiar with the Fair Debt Collection Practices Act (FDCPA) and other laws governing debt collection practices * Problem-solving, negotiating and critical thinking skills If you have experience in collections and are looking to grow your career, apply today! Michael and Son Services provides equal employment opportunities to all qualified applicants for employment and prohibits discrimination and of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. You must select a location. You must select an education status answer. You must select a seeking status answer.
    $30k-41k yearly est. 38d ago
  • Collections Specialist

    Triafed

    Virginia

    **Tria Federal (Tria)** **Collections Specialist** **TRIA - FAP - FP&A - Remote - Full Time** You are a talented Collections Specialist with at least 3 years of experience and a passion for thinking big, taking action, and delivering exceptional results. You are outcome-driven, quality-obsessed, and relentlessly focused on innovation as a value-driver for world-class delivery, client satisfaction, and performance . You're looking to grow as a professional in a team-oriented environment where you can put your fingerprint on mission-critical projects impacting the citizens we serve. Location * + a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or + a person who was discharged or released from active duty because of a service-connected disability.
    $28k-40k yearly est. 38d ago

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