Account specialist jobs near me

Customer Service Representative 📍 Richmond, VA (Hybrid: Work from Home Mondays & Fridays) 💰 Starting Salary: $50,000+/year 🏠 Family-Owned Company | Great Work-Life Balance | Supportive Team Culture About The Company They are a local, family-owned business in Richmond, VA, dedicated to providing exceptional service and building lasting relationships with our customers. The team values collaboration, respect, and a positive work environment - and they believe in balancing meaningful work with time for life outside the office. Position Overview Seeking a Customer Service Representative who is friendly, dependable, and passionate about helping others. This role is ideal for someone who thrives in a team-oriented environment and enjoys connecting with customers to ensure their needs are met with care and professionalism. This position offers a hybrid schedule - you'll work from home on Mondays and Fridays and join the team in the office Tuesday through Thursday. Responsibilities Serve as the primary point of contact for customers via phone, email, and in person. Respond promptly and professionally to inquiries, concerns, and service requests. Maintain accurate customer records and documentation. Collaborate with internal departments to ensure customer satisfaction and timely resolutions. Provide product or service information and assist with order processing as needed. Contribute to a positive team culture built on respect, communication, and accountability. Qualifications Bachelor's Degree required (any field). 1-3 years of customer service or related experience preferred. Excellent verbal and written communication skills. Strong attention to detail and problem-solving abilities. Comfortable with technology, including CRM systems and Microsoft Office Suite. A positive attitude and genuine desire to help others. Why You'll Love Working at the Company Competitive starting salary of $50,000+ per year. Hybrid work schedule for better work-life balance. Supportive, family-oriented team culture. Opportunities for growth and professional development. Meaningful work where you're valued as a person, not just an employee.

Abacus is looking to hire a contractual Sea Logistics Customer Care Specialist that supports Customers, external & internal, by providing helpful information, solutions, answering questions and responding timely and effectively, to the Customer's requests & concerns. They are the Customer advocate towards the US Operational Care Center and overseas Customer Care Locations to help ensure that Customers are satisfied with the Products & Services provided and their Customer Promise is fulfilled. Your Responsibilities: Customer Care and Satisfaction: Proactive advice and consultancy, ensuring Customer satisfaction Shipment Management Qualification and entry of Customer orders into Operational process Complaint Management Support Customer Development & Maintenance Close cooperation with Branch & Area management as well as Sea Logistics operations (OCC) for an enhanced customer experience Profit Maximization - avoid additional costs & expenses due to internal service failure Financial Excellence & Development Quotation Management: Qualification of Customer inquiries, provide quotations and updates, set final selling price with individual adjustments within the given price band and in-line with the national leeway in decision-making (front-line Empowerment) Familiarization with Products & systems Customer onboarding: Inclusion and transfer of customer requirements into systems (Business & Customer profile) Customer Data Management: Maintenance and integration of customer data in the Systems Customer Relationship Management: Knowledge Exchange with Sales Establishing and building Customer relationships (Sales support) Reporting (refining and reviewing Customer requested reports generated from Systems) Care & Follow up on first orders & document Customer Feedback Actively participate in regular Team community based activities Self-Development Have fun & stay engaged

What you will find ... 100% REMOTE (12+ months) PTO days + 401K (3% auto contribution) top ranked hospital in the U.S. What you will do ... Epic Hospital Billing | HB build Epic Hospital Billing | HB charging Epic Hospital Billing | HB testing understand cost centers assignment Wish list ... 5+ years of Epic Hospital Billing | HB build REQUIRED: Epic Hospital Billing | HB certification REQUIRED: align with core PST hours Epic Hospital Billing | HB Charging & Testing cost centers assignment

Our client is a preeminent international trade and customs boutique law firm. We are currently seeking a Customs Specialist to join the team in their D.C. office. The law firm counsels and represents companies on compliance with customs law. They deliver individual solutions for each client with a goal of maximizing cost-effectiveness and efficiency. Success comes in a variety of forms, whether complying with U.S. or other countries' customs laws, lowering duties or fees, or improving clients' supply chain resiliency. The Customs practice includes seasoned lawyers, Specialists and Economists working together and sharing their significant experience with law and practice. Team members regularly appear before U.S. agencies including U.S. Customs and Border Protection, the U.S. Department of Commerce, the U.S. International Trade Commission, the Office of the U.S. Trade Representative and others, and before appellate courts. The law firm is home to motivated people with exceptional talents and dedication. The Customs Specialist is expected to perform all job responsibilities with a commitment to providing superior service to clients and colleagues, and contributing to an atmosphere of teamwork and continuous improvement. Actual title and compensation will depend on experience and qualifications. Key Responsibilities: Providing analysis of import matters including tariff classification, valuation, country of origin, duty drawback, duty and fee savings opportunities, entry requirements, CBP automated systems, post entry audits, and focused assessment audits Assisting in the development and implementation of compliance solutions, with a focus on automation and business process Supporting due diligence, privilege and other reviews of client records and files Conducting legal or factual research concerning laws and regulations, markets, and industry standards Coordinating filings with government agencies and other parties. Qualifications: Bachelor's degree or higher from an accredited college/university required Customs broker's license strongly preferred User experience with CBP's ACE Portal Significant experience in customs and international trade compliance, including roles such as customs broker, trade specialist, US Customs Auditor, or Import Specialist Skilled in Microsoft Office applications like Word, Access, and Excel Strong oral and written communication abilities, including the capacity to convey detailed and complex information effectively Capability and readiness to engage with intricate procedures Excellent organizational and time management skills, with the ability to manage personal and others' tasks efficiently Proven attention to detail Competence in reading, understanding, and following instructions Ability to juggle multiple tasks and adapt to shifting priorities professionally Capable of working both independently and as part of a team Open to taking on new tasks and responsibilities Strong customer service focus, with the ability to build and maintain effective working relationships with colleagues, management, and external partners Ability to perform well under pressure, devise solutions, and meet project deadlines Dedicated to contributing to the office and the organization Committed to ongoing professional development Willingness to travel occasionally as needed

🚨 We're Hiring! 🚨 💻 Remote Revenue Specialists I - With Monthly (1 day a month) Team Bonding Days Onsite! 🎉 📍 Federal Way, WA | 💲 $20.67/hr | ⏰ Schedule: 7:00am-3:30pm (First onsite day: 8:00-8:30am start) Are you ready to join a mission-driven healthcare team that puts people first and makes work FUN ? 🌟 We're looking for detail-oriented, compassionate professionals to become part of our Regional Revenue Team. This is a remote-first opportunity with one onsite day per month to bond with your awesome teammates, enjoy catered food, and relax in our vibrant workspace - complete with a gym, café, and basketball court! 🏀☕🧘 ♀️ 🔍 What You'll Be Doing: Verifying insurance coverage for patients with chronic conditions 🏥 Resolving payer issues and ensuring the correct order of insurance billing 🧾 Working in a fast-paced live work queue ⏱️ Making outbound calls and navigating insurance portals with confidence 📞💻 🧠 What You Bring: ✅ Basic healthcare insurance knowledge (billing, collections, or verifications) ✅ Strong computer skills (Excel, Outlook, Word) ✅ Excellent communication, attention to detail, and a can-do attitude ✅ Curiosity, adaptability, and a love for teamwork 🤝 🌈 Why You'll Love It Here: 💡 Work from home with all equipment provided (dual monitors, headset, laptop) 🎁 Earn squirrel hours - get rewarded with paid free time for strong performance 🐿️ 💬 Monthly in-office Wednesdays for team bonding, snacks, games, and more! 🏋️ ♀️ Modern office perks - gym, café (30% off!), lounge areas, and no mask required onsite 📚 Award-winning training and tons of room to grow your career 🤝 A company culture centered around community, integrity, and fun 🗓️ Schedule Info: 🕖 Regular Shift: 7:00am - 3:30pm, Monday-Friday 📍 First Onsite Day: Start between 8:00-8:30am for orientation & team welcome 🎉 One Wednesday a Month Onsite: Come in, connect, and celebrate with your team! 🎯 Let's Get Started: Background check & drug screen (hair/oral swab - includes marijuana) Bring your diploma or proof of education + previous employment docs Quick video intro (just 2 questions!) Commitment to interview within 24-48 hours 📅 Start Date: Early August - don't miss your spot! 🌎 Remote Excpet For Forst Day and 1 Day a Month For Fun Team Activities (highly encouraged! 💲 $20.67/hour + career growth + team perks Ready to join a purpose-driven team that works hard and plays hard? 🎉 Apply now and let's make a difference together - one patient at a time. 💙 📅 You can also book time with me directly by clicking this link! snshqsc.co/L7FYn4

We are not working with external recruiters or search firms for this position - please do not reach out. Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendor-we're a trusted partner committed to enriching spaces and creating lasting value. As a private equity-backed company, Renova One offers the opportunity to work closely with leadership and portfolio operations teams to drive growth and create lasting value. Position Summary: The Client Service Specialist serves as a key point of contact for clients, providing bilingual (Spanish/English) support and ensuring timely, accurate communication throughout the order and service process. This role requires a high level of empathy, professionalism, and strong communication skills to deliver exceptional customer service. The Client Service Specialist collaborates closely with internal teams to manage orders, resolve issues, and support efficient front-office operations. Responsibilities & Duties: Administrative, Customer, and Communication Management Answer and direct incoming calls related to telephonic orders, warehouse deliveries, invoice inquiries, and inspection visits. Greet, admit, and escort office visitors and clients in a professional and courteous manner. Enter and manage orders received via email from property managers. Accurately document order details, status updates, and customer notes within internal systems. Follow up on “On Hold” and canceled jobs to confirm next steps or finalize closures. Installer and Project Coordination Manage daily communication with installers, providing job information, updates, and logistical support. Maintain clear and consistent communication with project managers regarding order progress and site updates. Facilitate coordination between project managers and property representatives to ensure accurate project execution. Data Management Scan, rename, and upload cut sheets, vinyl, and carpet work order packets to Global and Pilot systems. Ensure all project-related documentation is accurately filed and maintained for easy retrieval. Maintain organized records of orders, communications, and project notes. Responsible for managing order entry and fulfillment processes during the company's transition to the RFMS system. Qualifications: At least 2 years of professional experience in a customer service or client support role Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Ability to multitask and manage competing priorities in a fast-paced environment Proficiency in Microsoft Office and experience using CRM or customer service software Experience with RFMS is a plus High school diploma or equivalent required; associate's degree preferred Other: All offers of employment are contingent upon a background check Your information will be kept confidential according to EEO guidelines We are not working with external recruiters or search firms for this position - please do not reach out.

Job Title: Client Access Specialist Department: Centralized Patient Access Reports To: Client Access Manager FLSA Status: non-Exempt Client Access Specialists will provide exceptional customer service and knowledge of NSO's programs, services, and policies to assist callers with inquiries, requests, appointments, complaints, verifications, and problems. They must meet or exceed key performance metrics while handling a high volume of inbound calls in a fast-paced environment. Successful candidates must possess strong communication skills, time management, and organizational skills. This position promotes the mission, vision, values and strategic plan of Neighborhood Service Organization and helps to achieve the strategic goals and objectives of the unit in an administrative capacity for specified NSO clinics. Requirements and Duties Answer high volume of phone calls, route, and respond appropriately Schedule appointments for consumers Confirm upcoming appointment times and reschedule if necessary Monitor clinician calendars and schedule appointments Perform insurance verification and confirm consumer demographic and contact information Register new consumers in the electronic medical records system Monitor for referrals and conduct follow up activities Perform other clerical duties such as filing, photocopying, transcribing and faxing Manage patient demographic and personal information. Issue medical files to persons and agencies compliant to all NSO policies, state and federal laws, including HIPAA regulations. Compile, verify, type, file medical records, correspondence, and reports Update records upon receipt of new information Assist with departmental / unit audits and investigations. Distribute medical charts to the appropriate departments / units within NSO. Maintain quality and accurate records by following NSO procedures. Ensure consumer charts, paperwork and reports are completed in an accurate and timely manner. Ensure all medical records are protected and kept confidential Other duties as assigned. Work Environment Works in an office environment and uses a computer, telephone and other office equipment as needed, to perform duties. The noise level in the work environment is typical of that of an office with occasional contact with consumers/patients. Bends, stoops and reaches in order to file, search for and retrieve records and documents. Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing. Must be able to lift up to 15lbs on occasion Seeing/vision, talking/speaking and listening/hearing are continuously required. Frequently required to sit & stand during working hours Frequently required to sit, walk or drive. Requirements Qualifications: Education : High School Diploma or equivalent Minimum Required Experience 1-year minimum experience in a call center, administrative assistant, receptionist or related role Additional Requirements Proficiency in MS Office (Word, Excel, PowerPoint & Outlook) Proficiency in electronic medical records systems Ability to learn additional software Proficiency in general office equipment (PC, printer/fax/copier, telephony system) Proficiency in data entry, filing Valid Michigan Driver's license/access to private transportation. Required Skills/Abilities: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Experience working remotely and proficient with software/tools related to remote work. Experience working with data in all forms including electronic formats and databases. Ability to interact with staff, students, parents, and visitors at school while remaining professional, polite, and courteous. E.E.O.C. Statement The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time. NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation ,origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status

Hello, Client Success Specialist! Freeosk is looking for an experienced Client Success Specialist to join our remote team. Our ideal candidate has experience with in-store and digital marketing strategies. A Client Success Specialist nurtures client relationships with our brand partners - among them Fortune 100 Consumer Packaged Goods companies - and drives internal teams towards program execution excellence. In addition to supporting Client Success team duties, Client Success Specialists work in tandem with their Sales counterparts to secure revenue, manage internal and external process pre and post-sale to position Freeosk for future partnerships by delivering exceptional client service. We work in a distributed environment. Our office is in Chicago, but you can be located within the continental United States. There will be travel required to our Chicago office from time to time. Some key responsibilities are... Provide necessary support and coordination to the Client Success team Architect client solutions grounded in clear performance expectations Serve as the primary point of contact for clients, proactively guiding them through Freeosk's program development process and responding to their needs Act as liaison between internal teams (Sales, Consumer Experience, Operations, and Engineering) to effectively launch programs internally and ensure a successful execution Your skills, background and experience include... Minimum 3 years of experience (in-store or digital marketing required) Ability to thrive under pressure and meet deadlines while multi-tasking Excellent communication and interpersonal skills Proactive self-starter willing to learn and grow with an ever-changing business Ability to assist with time-sensitive requests or issue escalations with all levels of internal and external management Proficient in Microsoft Office, Google Workspace, and JIRA applications Proficient in Salesforce or other CRM Bachelor's Degree in a relevant field preferred The salary range for this Client Success Specialist position is $50,000 to $65,0000 annually, depending on experience and skills. This range represents the minimum to maximum that Freeosk reasonably expects to pay for this position.Our Benefits Competitive pay 401(k) Match Program Medical, Dental, Vision Insurance Work From Home Stipend Short Term and Long Term Disability Life Insurance Paid Time Off Volunteer Opportunities Summer Hours Parental Leave Tuition Reimbursement Sabbatical Program Professional Development Wellness Stipend Social events

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: We are seeking an Intake Specialist to support a Family Law firm by managing warm leads and converting them into retained clients or paid consultations. The ideal candidate is persuasive, emotionally intelligent, and skilled at building trust through clear, empathetic communication. This role is perfect for someone with strong sales acumen and experience working with CRM systems like HubSpot. Monthly Compensation: 1,150 to 1,220 USD Responsibilities include, but are not limited to: Send and manage retainer agreements. Qualify and nurture leads through consistent follow-up. Ensure a professional, empathetic, and supportive experience for every potential client. Maintain accurate records and updates within the CRM (HubSpot). Advise hesitant leads to book a paid consultation when appropriate. Explain the firm's services and guide potential clients through the intake process. Handle warm leads and convert them into retainers or paid consultations. Requirements: 1 - 2 years of experience in sales, customer service, or client intake roles, preferably in a legal or professional services environment. Strong proficiency in CRM systems, specifically HubSpot, with familiarity in similar platforms. Excellent English communication skills. Comfortable conducting client calls via Zoom or similar video conferencing tools. Ability to handle sensitive client situations with empathy and professionalism. Highly organized, detail-oriented, and able to manage multiple leads simultaneously. Persuasive and confident with demonstrated closing skills.•Eager to learn, coachable, and adaptable to process improvements. Key Skills Excellent spoken and written English. Familiarity with CRM platforms such as HubSpot, Pipedrive, or Salesforce. Persuasive and confident communication style with strong closing skills. Empathetic, patient, and emotionally intelligent when dealing with sensitive family law clients. Highly organized, proactive, and attentive to detail. Coachable, eager to learn, and comfortable handling client calls via Zoom. Strong listening and conversational skills to build trust and understanding. Software HubSpot Schedule Monday to Friday Work Shift: 8:00 AM - 5:00 PM [CST][CDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

The **Client Experience Specialist** is a service-minded professional who manages all non-licensed aspects of the transaction, from contract to close, to create a seamless experience for the agent, consumer and all deal parties. You are part of a collaborative team that is enhancing the way that Coldwell Banker is doing business by eliminating the friction and simplifying the transaction process. The key to success in this role is the ability to multitask, problem solve and communicate effectively with agents, clients, third parties and internal operations. As a trusted professional, you provide our agents, homebuyers, and sellers, the confidence that their transaction is in reliable and skillful hands. **This position is 100% remote and will support various markets. The ideal candidate will have NY transaction experience.** **Responsibilities:** + Perform non- licensed administrative tasks for real estate agents. Identify and manage the contractual dates and deadlines and ensuring the transaction is closed in a timely, efficient, and accurate manner. + Collaborate closely with agent services department, agents and/or other third parties to ensure all proper documentation has been received for compliance in the transaction file and in the appropriate systems. + Organize all transaction details in applicable systems while providing continuous, timely and appropriate updates to all parties. + Serve as the deal stakeholder's point-of-contact for agents and their clients through closing, which includes obtaining documentation or information needed for clear to close. + Coordinate and/or confirm scheduling of home inspections, appraisals and closings with all deal parties. + Regularly update and manage communication with all parties involved in the transaction. + Prioritize service to the agent and all parties with a positive and engaging attitude to create a seamless experience. **Experience** + Minimum of 2 years real estate, mortgage, title, transaction coordination/processing experience strongly preferred or solid experience with the real estate transaction process at a high volume An individual should demonstrate the following competencies: + Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment. + People first approach- keeping the agent and consumer at the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical- ability to learn and navigate multiple software systems with an elevated level of competency. + Critical Thinking/Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality. + Partnership/Collaboration-the individual remains open to others' ideas and exhibits willingness to try new things. + Oral/Written Communication-the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues. + Quality Assurance- the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality. + Adaptability-the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent changes, delays, or unexpected events while remaining resilient. + Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support. **Anywhere is proud to offer a comprehensive benefits package to our employees including:** + Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D + 401(k) savings plan with company match + Paid Time Off to Include Holidays, Vacation Time, and Sick Time + Paid Family & Paternity Leave + Life Insurance + Business Travel Accident Insurance + All employees receive access to LinkedIn Learning + Tuition reimbursement for approved programs + Employee Referral Program + Adoption Assistance Program + Employee Assistance Program + Health and Wellness Program and Incentives + Employee Discounts + Employee Resource Groups Coldwell Banker (******************************** is one of the world's leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc. Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. **At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** . We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: + Great Place to Work + Forbes World's Best Employers + Newsweek World's Most Trustworthy Companies + Ethisphere World's Most Ethical Companies EEO Statement: EOE including disability/veteran

At any given time, 16 million Americans are experiencing a crisis that requires urgent help from our legal system or government. The right assistance could transform their lives. But today, most never get it. Atticus makes it easy for any sick or injured person in crisis to get the life-changing aid they deserve. In the last six years, we've become the leading platform connecting people with disabilities to government benefits. We also help victims of accidents, misconduct, and violence get compensation from insurance. So far, we've gotten thousands of people access to over $4B in life-changing aid, and we're just getting started. We've helped more than 110,000 people in need (see our 16,000+ five-star reviews) and raised more than $100 million from top VC firms like Fika, Forerunner, GV (Google Ventures), and True Ventures. (We closed our Series C round in April 2025, so we're well-funded for the foreseeable future.) In 2025, our team grew from 151 to 210, and we expect to grow again in 2026. The Job Each day, hundreds of people seek our help getting disability benefits or insurance compensation. They're intimidated by the process, unsure where to turn, and desperate for good advice. As part of our Client Experience team, your job is to get them on the right path. You'll spend each day communicating on the phone with clients to understand their situation, figure out whether we can help them, and advise them on the next steps. You'll become an expert on a complex and interesting field, learn to rapidly navigate our internal tech platforms and tools (Salesforce, Front, etc.), and help hundreds of ordinary people (each with a unique story) every week. You'll be measured by and compensated for the impact you have on our clients. This job is different from traditional customer service or sales: Our service is totally free, and clients are desperate for our help - so you'll rarely talk to an angry customer. The conversations are deeply rewarding, and clients are profoundly grateful. You will have to navigate conversations on deeply personal and sad topics, gently but quickly offer guidance, and handle many different interactions over the course of a day. Please note: You don't need any prior legal knowledge or experience to excel in this job. Qualifications Required: You have at least three years of professional work experience, and have succeeded in jobs that involve talking to customers all day (CX, sales, support, hospitality, etc.). You care about people and can interact with folks from all walks of life; you're able to simultaneously be supportive to a person in crisis and quickly drive a conversation. You're a quick learner and a competent writer, able to master complex new topics and platforms when given instruction and support. Preferred: You've had a metrics-driven role and you exceeded the goals set for you and outperformed your peers. You've previously worked at high volume, high-performing service/sales/support team from a company known for great customer service. We are strongly committed to building a diverse team. If you're from a background that's underrepresented in tech, we'd love to meet you. Salary and Benefits This is a rare opportunity to join a startup that has strong traction (substantial funding, well-respected backers, tremendous growth, and many happy customers) but is still small enough that you can have a huge impact and play a role in shaping our culture. We're a certified B Corporation tackling a critical social problem. Our mission to help people in need drives everything we do, and your work here will touch many lives. We offer competitive pay - including equity, bonus, and generous benefits: Medical and dental insurance with 100% of employee premiums covered 15 vacation days & ~20 paid holidays each year (including two weeks at end-of-year) Free membership to OneMedical $600/year reimbursable stipend for internet service $1,000 reimbursable stipend for education and training outside of work Up to $1,200/year student loan repayment assistance 401(k) and optional HSA/FSA Humble, thoughtful, smart, fun colleagues We anticipate the base salary band for this role will be between $60,000 and $75,000 in addition to equity, benefits, and an uncapped monthly bonus structure. Under the current bonus compensation plan, top performers are earning over $100,000 in total compensation. The salary at offer will be determined by a number of factors such as candidate's experience, knowledge, skills, and abilities, as well as internal equity among our team. Location This job is fully remote and we're committed to empowering everyone with flexibility. We care a lot about building a great culture and we think some interactions need to happen in person, so we put a lot of thought into retreats, offsites, and other ways to gather.

The Client Experience Specialist is a service-minded professional who manages all non-licensed aspects of the transaction, from contract to close, to create a seamless experience for the agent, consumer and all deal parties. You are part of a collaborative team that is enhancing the way that Coldwell Banker is doing business by eliminating the friction and simplifying the transaction process. The key to success in this role is the ability to multitask, problem solve and communicate effectively with agents, clients, third parties and internal operations. As a trusted professional, you provide our agents, homebuyers, and sellers, the confidence that their transaction is in reliable and skillful hands. This position is 100% remote and will support various markets. The preferred candidate will have Arizona transaction experience. Responsibilities: Perform non- licensed administrative tasks for real estate agents. Identify and manage the contractual dates and deadlines and ensuring the transaction is closed in a timely, efficient, and accurate manner. Collaborate closely with agent services department, agents and/or other third parties to ensure all proper documentation has been received for compliance in the transaction file and in the appropriate systems. Organize all transaction details in applicable systems while providing continuous, timely and appropriate updates to all parties. Serve as the deal stakeholder's point-of-contact for agents and their clients through closing, which includes obtaining documentation or information needed for clear to close. Coordinate and/or confirm scheduling of home inspections, appraisals and closings with all deal parties. Regularly update and manage communication with all parties involved in the transaction. Prioritize service to the agent and all parties with a positive and engaging attitude to create a seamless experience. Experience Minimum of 2 years real estate, mortgage, title, transaction coordination/processing experience strongly preferred or solid experience with the real estate transaction process at a high volume An individual should demonstrate the following competencies: Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment. People first approach- keeping the agent and consumer at the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. Technical- ability to learn and navigate multiple software systems with an elevated level of competency. Critical Thinking/Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality. Partnership/Collaboration-the individual remains open to others' ideas and exhibits willingness to try new things. Oral/Written Communication-the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues. Quality Assurance- the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality. Adaptability-the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent changes, delays, or unexpected events while remaining resilient. Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support. Anywhere is proud to offer a comprehensive benefits package to our employees including: Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D 401(k) savings plan with company match Paid Time Off to Include Holidays, Vacation Time, and Sick Time Paid Family & Paternity Leave Life Insurance Business Travel Accident Insurance All employees receive access to LinkedIn Learning Tuition reimbursement for approved programs Employee Referral Program Adoption Assistance Program Employee Assistance Program Health and Wellness Program and Incentives Employee Discounts Employee Resource Groups

The position operates in a fast-paced, technology-based environment. The Client Relationship Specialist will have total responsibility for the client experience and retention of client accounts, as well as the control and autonomy to help clients succeed in expected and unexpected ways. Here is more of what you'll get to do: Total responsibility as primary liaison between Net Driven and dealers in the United States and Canada. Communicate effectively and timely with clients about Net Driven's products and features and the process that will be followed to deliver them. Plan, schedule and execute client performance discussions within established time frames. You'll thrive in this role if you have: The ideal candidate will have a bachelor's degree and/or equivalent client management experience. 2 - 5 years' equivalent experience. Fast learner who thrives on multi-tasking. Skilled at managing time/priorities based on company goals and objectives. Knowledge of SEO, social media, and website analytics. Must be a great communicator to contribute to and ensure high integrity and a high productivity culture. Experience with Salesforce.com or CRM software preferred. Technology/Automotive experience preferred. Call center success in a client-facing position is a plus. Does this position sound like something you would enjoy and be successful at, but you're not sure you have the exact qualifications to be considered? While our job descriptions outline the type of candidate we're looking for, it is not a checklist. We encourage you to apply! This role is not open to candidates located in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, or Washington. Who are we? LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture. In this role, you'll be working with our Net Driven brand who provides results-driven digital marketing solutions to thousands of independent automotive businesses throughout North America. Net Driven helps small businesses thrive in the digital age and employs some of the region's most influential minds in technology, SEO, digital marketing, and web design. LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.

About Us: At EIDLexit, we are dedicated to assisting small businesses with dissolving their companies and resolving defaulted Economic Injury Disaster Loans (EIDLs) and SBA 7a loans. As a rapidly scaling company, we take pride in our innovative solutions and exceptional client support. Join our team and be part of a mission that is truly making an impact while building your career in a high-growth environment! Role Overview: We are seeking a detail-oriented and proactive professional to join our Client Success Team as a Client Success Specialist. Working collaboratively alongside our Client Success Lead, you will play a crucial role in advancing client projects through either business closure processes or EIDL package compilation. This position offers the perfect balance of independent responsibility and team support, allowing you to develop specialized expertise while contributing to our clients' successful outcomes. The ideal candidate thrives in managing multiple concurrent projects, demonstrates strong organizational skills, and takes ownership of their project segments while maintaining seamless collaboration with the broader team. Key Responsibilities: Project Advancement: Take ownership of specific project components (business closure or EIDL package compilation) and drive them toward successful completion within our target timeline Client Communication: Maintain professional communication with clients primarily via email, with occasional phone or virtual meetings as needed to gather information and provide updates on project progress Document and Information Management: Efficiently collect, organize, and process client documentation and information required for your assigned project components Team Collaboration: Work closely with the Client Success Lead to ensure seamless project handoffs and maintain consistency in client experience Quality Assurance: Ensure accuracy and completeness of all work products while maintaining attention to detail in high-volume environments Process Optimization: Contribute insights and suggestions for improving workflows and efficiency within your area of specialization Skills and Qualifications: Education: High school diploma or equivalent; an associate or bachelor's degree preferred Experience: Previous experience in project coordination, document management, or client support roles. Familiarity with business documents, financial statements, or government filing processes a plus Organizational Excellence: Proven ability to manage multiple projects simultaneously while maintaining quality and meeting deadlines Communication Skills: Strong written communication abilities with professional email etiquette and clear, concise messaging Technical Proficiency: Comfortable with Microsoft Office Suite, database management, and learning new software platforms. Experience with HubSpot and AI tools desired Emotional Intelligence: Exceptional emotional intelligence and empathy with the ability to remain calm and solution-focused while managing sensitive financial situations with business owners experiencing hardship Independence and Collaboration: Self-motivated with strong initiative while also being an effective team player who communicates well with colleagues Attention to Detail: Meticulous accuracy when handling sensitive financial and legal documents Success Metrics: Success in this role is measured by contribution to client satisfaction scores (NPS/CSAT), timely progression of assigned project components, and maintaining quality standards that support our project completion goals. Benefits: Competitive salary with growth potential as we scale Exceptional opportunities for professional development and career advancement in a rapidly growing company Supportive, collaborative remote work environment Flexible working hours Work-from-home setup with provided technology Opportunity to specialize and become an expert in business closure or SBA loan resolution processes Work Hours: This is a fully remote position. Standard working hours are 8 am - 5 pm CST US, Monday through Friday, with flexibility as needed. We look forward to welcoming you to our team!

at Net Driven Client Relationship Specialist The position operates in a fast-paced, technology-based environment. The Client Relationship Specialist will have total responsibility for the client experience and retention of client accounts, as well as the control and autonomy to help clients succeed in expected and unexpected ways. Here is more of what you'll get to do: Total responsibility as primary liaison between Net Driven and dealers in the United States and Canada. Communicate effectively and timely with clients about Net Driven's products and features and the process that will be followed to deliver them. Plan, schedule and execute client performance discussions within established time frames. You'll thrive in this role if you have: The ideal candidate will have a bachelor's degree and/or equivalent client management experience. 2 - 5 years' equivalent experience. Fast learner who thrives on multi-tasking. Skilled at managing time/priorities based on company goals and objectives. Knowledge of SEO, social media, and website analytics. Must be a great communicator to contribute to and ensure high integrity and a high productivity culture. Experience with Salesforce.com or CRM software preferred. Technology/Automotive experience preferred. Call center success in a client-facing position is a plus. Does this position sound like something you would enjoy and be successful at, but you're not sure you have the exact qualifications to be considered? While our job descriptions outline the type of candidate we're looking for, it is not a checklist. We encourage you to apply! This role is not open to candidates located in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, or Washington. Who are we? LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture. In this role, you'll be working with our Net Driven brand who provides results-driven digital marketing solutions to thousands of independent automotive businesses throughout North America. Net Driven helps small businesses thrive in the digital age and employs some of the region's most influential minds in technology, SEO, digital marketing, and web design. LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.

The Client Experience Specialist is a service-minded professional who manages all non-licensed aspects of the transaction, from contract to close, to create a seamless experience for the agent, consumer and all deal parties. You are part of a collaborative team that is enhancing the way that Coldwell Banker is doing business by eliminating the friction and simplifying the transaction process. The key to success in this role is the ability to multitask, problem solve and communicate effectively with agents, clients, third parties and internal operations. As a trusted professional, you provide our agents, homebuyers, and sellers, the confidence that their transaction is in reliable and skillful hands. This position is 100% remote and will support various markets. The ideal candidate will have NY transaction experience. Responsibilities: Perform non- licensed administrative tasks for real estate agents. Identify and manage the contractual dates and deadlines and ensuring the transaction is closed in a timely, efficient, and accurate manner. Collaborate closely with agent services department, agents and/or other third parties to ensure all proper documentation has been received for compliance in the transaction file and in the appropriate systems. Organize all transaction details in applicable systems while providing continuous, timely and appropriate updates to all parties. Serve as the deal stakeholder's point-of-contact for agents and their clients through closing, which includes obtaining documentation or information needed for clear to close. Coordinate and/or confirm scheduling of home inspections, appraisals and closings with all deal parties. Regularly update and manage communication with all parties involved in the transaction. Prioritize service to the agent and all parties with a positive and engaging attitude to create a seamless experience. Experience Minimum of 2 years real estate, mortgage, title, transaction coordination/processing experience strongly preferred or solid experience with the real estate transaction process at a high volume An individual should demonstrate the following competencies: Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment. People first approach- keeping the agent and consumer at the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. Technical- ability to learn and navigate multiple software systems with an elevated level of competency. Critical Thinking/Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality. Partnership/Collaboration-the individual remains open to others' ideas and exhibits willingness to try new things. Oral/Written Communication-the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues. Quality Assurance- the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality. Adaptability-the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent changes, delays, or unexpected events while remaining resilient. Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support. Anywhere is proud to offer a comprehensive benefits package to our employees including: Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D 401(k) savings plan with company match Paid Time Off to Include Holidays, Vacation Time, and Sick Time Paid Family & Paternity Leave Life Insurance Business Travel Accident Insurance All employees receive access to LinkedIn Learning Tuition reimbursement for approved programs Employee Referral Program Adoption Assistance Program Employee Assistance Program Health and Wellness Program and Incentives Employee Discounts Employee Resource Groups

The Client Experience Specialist is a service-minded professional who manages all non-licensed aspects of the transaction, from contract to close, to create a seamless experience for the agent, consumer and all deal parties. You are part of a collaborative team that is enhancing the way that Coldwell Banker is doing business by eliminating the friction and simplifying the transaction process. The key to success in this role is the ability to multitask, problem solve and communicate effectively with agents, clients, third parties and internal operations. As a trusted professional, you provide our agents, homebuyers, and sellers, the confidence that their transaction is in reliable and skillful hands. This position is 100% remote and will support various markets. The preferred candidate will have Arizona transaction experience. Responsibilities: * Perform non- licensed administrative tasks for real estate agents. Identify and manage the contractual dates and deadlines and ensuring the transaction is closed in a timely, efficient, and accurate manner. * Collaborate closely with agent services department, agents and/or other third parties to ensure all proper documentation has been received for compliance in the transaction file and in the appropriate systems. * Organize all transaction details in applicable systems while providing continuous, timely and appropriate updates to all parties. * Serve as the deal stakeholder's point-of-contact for agents and their clients through closing, which includes obtaining documentation or information needed for clear to close. * Coordinate and/or confirm scheduling of home inspections, appraisals and closings with all deal parties. * Regularly update and manage communication with all parties involved in the transaction. * Prioritize service to the agent and all parties with a positive and engaging attitude to create a seamless experience. Experience * Minimum of 2 years real estate, mortgage, title, transaction coordination/processing experience strongly preferred or solid experience with the real estate transaction process at a high volume An individual should demonstrate the following competencies: * Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment. * People first approach- keeping the agent and consumer at the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. * Technical- ability to learn and navigate multiple software systems with an elevated level of competency. * Critical Thinking/Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality. * Partnership/Collaboration-the individual remains open to others' ideas and exhibits willingness to try new things. * Oral/Written Communication-the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues. * Quality Assurance- the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality. * Adaptability-the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent changes, delays, or unexpected events while remaining resilient. * Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support. Anywhere is proud to offer a comprehensive benefits package to our employees including: * Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D * 401(k) savings plan with company match * Paid Time Off to Include Holidays, Vacation Time, and Sick Time * Paid Family & Paternity Leave * Life Insurance * Business Travel Accident Insurance * All employees receive access to LinkedIn Learning * Tuition reimbursement for approved programs * Employee Referral Program * Adoption Assistance Program * Employee Assistance Program * Health and Wellness Program and Incentives * Employee Discounts * Employee Resource Groups

Collect information and medical documentation to setup new customers of 180 Medical. To provide service support, through inbound and outbound calls, for the Account Management teams for new and existing customers of 180 Medical receiving specialized supplies. Coordinate with manufacturer(s) service information to provide select items as requested by facility and/or customer. Key Responsibilities: Contact customers to set up medical supply orders and follow-up as necessary to maintain seamless service of supplies and world-class service Perform follow up phone calls to customers after an initial shipment is delivered Handle inbound and outbound phone calls from customers regarding orders & service issues Make appropriately detailed notations in Medtrack2, a proprietary database system, as well as provide necessary communication to Teams and Sales regarding customer account status Place orders, make changes or adjustments to upcoming orders in Medtrack2 as needed to support customer supply needs Request and follow-up on necessary documentation from Teams or Facilities as required by a customer's insurance through scanning, faxing or utilization of other electronic communication methods Verify customer accounts are complete and all necessary documentation is in place to ensure a 180 Medical adheres to all compliance guidelines Monitor and respond promptly to email communication with customers, sales reps, and others within the company Support Team Supervisor on special projects All other duties as assigned Qualifications/Education: Must have a high school diploma; college degree preferred, not required. Six months to one-year related customer service experience and/or training; or equivalent combination of education and experience. Typing: 35-40 wpm with 40 (adjusted) highly recommended Effective written and verbal communication skills with attention to detail Ability to reason, problem solve and think outside the box Clear reasoning on prioritizing multiple tasks and satisfactory organizational skills Flexible and adaptable to change in environment and industry Work with integrity, upholding organizational values and Code of Ethics Meet productivity standards and complete work in a timely manner Sales experience preferred Proficient in Microsoft Office programs Collaborate well with others while being relied upon to work independently with applicable direction Physical Demands Regularly required to sit, stand, walk, and occasionally bend and move about the facility when in-office. Infrequent light physical effort required. Occasional lifting up to 10 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Working Conditions Work performed in an office environment, Special Factors This role can be performed remotely. Beware of scams online or from individuals claiming to represent Convatec A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address. If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at ********************. Equal opportunities Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law. Notice to Agency and Search Firm Representatives Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Already a Convatec employee? If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

Job DescriptionDescription: Davinci Virtual is the leading global provider of business addresses, live answering services, and meeting spaces. Our innovative, fulfillment-driven approach delivers exceptional service and cutting edge solutions. Do you want to be a part of an amazing team? The Virtual Client Specialist is a crucial role at Davinci. They are the live answering service of our business! The Virtual Client Specialist takes inbound calls for Davinci's clients while delivering top-notch customer service. After completing in-person training in our Midvale office, you will work entirely from the comfort of your own home! (Must have reliable internet speeds and a workspace in your home free of noise and distractions). Starting pay is $15-16/hr with lots of opportunities for growth and a new hire signing bonus! Duties and Responsibilities: Processes all inbound calls accurately and efficiently, always following instructions listed in clients' account in the software programs we use Maintains the highest level of customer service by using a pleasant, energetic and friendly demeanor on every call Knows how to read and navigate through client call flows easily in our systems, including websites, scheduling/calendar, products, reports and/or any additional information client requests Sends messages out using proper format, grammar, punctuation, spelling and professional vocabulary Three calls will be monitored and graded bi-weekly making sure employee meets minimum department guidelines regarding call quality, accuracy and answer time Uses proper response method when receiving any messages from co-workers, other departments, managers, etc., with a request or update Follows instructions given by team leaders and Supervisor & Manager Willingly contributes to team and communicates well with co-workers, supervisors/managers and clients Reviews daily team performance statistics sent out by team leader and strives to meet set goals Knows policies, practices, and procedures necessary to fulfill all job requirements Professional Development: Contributes to and values the achievement of Davinci performance goals Continues to learn and improve skills Ability to be outspoken about ways to improve the team, department, and company Actively participates in leadership and personal development training programs offered by Davinci Requirements: Job Requirements: Requires a High School diploma Proficient skills in Microsoft Office Suite, Email, Internet, Microsoft Windows, and Microsoft Outlook Ability to type at least 40 words per minute Fluent with the English language and exceptional written and verbal skills Must have experience in customer service environment Work from home environment with reliable internet (must meet our minimum speed requirements) Willing to find a backup work location in case of outage or work from our office whenever needed Qualifications: Team player Problem solving and conflict resolution skills Flexibility, creativity, and initiative Willingness to continually learn and improve skills Technically savvy Self-starter, quick learner, highly motivated Professional appearance and presentation required Focused, organized and flexible Consistent, predictable & timely attendance Exceptional communication skills Working Conditions: While working from home, employee must be free of distractions and outside noise While doing this job, employee is regularly required to talk, hear and see at close and midrange distance Employee will need to be able to view and read on a computer screen for the majority of their work Must be able to interact with phone systems and all applicable software that position requires None or very limited physical effort required None or very limited exposure to physical risk Job requires employee to be sitting at a desk at least 95% of the shift All offers of employment are contingent upon the successful completion of a background check. This may include, but is not limited to, verification of employment history, education, criminal records, and other relevant information, as permitted by law.