Account Specialist remote jobs

ACHC is currently recruiting a personable and energetic Account Advisor to perform the associated duties which support and accomplish the accreditation process for all accreditation programs. This person will educate customers on the flexibility and capabilities of ACHC, in order to develop customer relationships that promote retention and loyalty. The ideal candidate will possess the exceptional interpersonal skills needed to provide the high level of customer service that ACHC is known for and expects. Responsibilities include: Provides Customer Service support to all clients from first point of inquiry through all phases of the accreditation process for all programs. Processes accreditation documents through all phases of the process within established time frames listed in this position description and in accordance with established policies and related Work Instructions. Scores data collection documents and develops clear, concise summary of findings, including appropriate recommendations to customers. Reads and understands all program standards and accreditation policies and procedures. Reviews and recommends changes to department policies and associated control documents to maintain the integrity of departmental processes. Revises policies and control documents, as assigned. Job Requirements: Minimum two-year Associates Degree (Bachelors preferred) in a business related field with three years of relevant work experience in a business setting, or a high school education with a minimum of five years of relevant work experience in a business setting. Prior Customer Service experience required, with proven success in building and maintaining positive working relationships. Experience working with computer systems with proficient use of database and other office system programs; proficiency in Microsoft Office applications. Strong oral and written communication skills a must, as are attention to detail and organizational skills. This position is located in Cary, NC with hybrid remote-working privileges. Compensation includes base salary + bonus. At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty, and quite simply, excellence. Our industry mindset coupled with our small-size atmosphere affords us the ability to provide a competitive salary along with 100% paid Medical, Dental, and Vision benefits for individuals. If you're a goal-oriented individual who would like to experience the ACHC difference, we'd love to have you join our team. Accreditation Commission for Health Care is an Equal Opportunity Employer.

Open to remote and on-site or candidates! Career Opportunity: Customer Success Specialist - Remote Overview the Customer Service Team: Passionate about helping people? Join our growing Customer Success Team at PESI where we provide amazing and personalized customer support for behavioral health, rehab, and healthcare professionals around the world! Make a difference as we provide Best-In-Class customer service by being empowered to do what's best for our customers each and every day, so they can provide services to tens of thousands of clients a year. What You Will Be Doing: (responsibilities) Gather customer information, access and fulfill customer needs, educate the customer where applicable, and document interactions in our systems Monitor and handle a wide variety of incoming phone and e-mail requests from customers Evaluate and identify opportunities to drive process improvements that positively impact the customer experience Provide technical support for accessing online registrations and online programs Take payment information and other pertinent information such as addresses and phone numbers Assist customers in making purchasing decisions Collaborate with other departments by working on projects outside of the customer service area Work during your scheduled Mon-Fri hours and the occasional overtime as needed (currently hiring for 6:30am-3pm CST shift) Responsible for other duties as assigned What You Bring to the Team: (skills and requirements) Associate degree and/or equivalent work experience in customer service/support 1+ years of experience in a customer service or help desk capacity strongly preferred A passion for excellence with respect to treating and caring for customers Ability to communicate clearly and professionally, both written and verbal Capacity to research and resolve complex customer issues and are comfortable making decisions independently Possess a strong work ethic and team player mentality Must type a minimum of 35 WPM Possess the skill and ability to quickly pick up new technologies and software Has the ability to handle a variety of customer dispositions You're flexible with change and comfortable working in the grey Computer proficiency in Microsoft Office, Microsoft Outlook, and Adobe Reader High-speed internet required if working remote What Would Thrill Us: Experience working with multiple computer systems Knowledge of various webinar delivery platforms, i.e., Zoom Involvement and success in a fast-paced, quickly changing environment Knowledge of technical support issues related to internet connectivity and PC troubleshooting experience Prior leadership and/or training roles What We Do: At PESI, we reach millions of professionals daily, offering them advanced training so that they can help others to achieve hope and healing. Our work has a deeper purpose; one that contributes to improving the quality of life of others. Our mission is to connect knowledge with need; we help clinicians, in the mental health and healthcare fields, throughout the world expand their knowledge through delivering innovative and cutting-edge training that helps them to improve the outcomes of their clients' lives. How We Do It: Our people create our success: We listen and we learn, and we strive to meet or exceed the expectations of our customers, associates and vendors. We go direct and assume competence: We expect open, honest and ethical relationships both internally and externally. We encourage you to be an entrepreneur: Our associates view their position or area as if it were their own business, and make decisions accordingly. We aim for innovation and creativity: Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need Candidates must be able to provide proof of eligibility to work in the United States following an offer of employment Equal Employment Opportunity PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.

The American Board of Internal Medicine (ABIM) is currently seeking a Customer Relationship Advocate (CRA) to join its Customer Experience (CX) team. In this role, the CRA is responsible for managing high profile customer relationships through multi-channel interactions. The role requires providing complete and accurate information regarding certification in Internal Medicine, its Subspecialties, and the Maintenance of Certification (MOC) Program. The CRA must have the ability to comprehend and retain current and historical knowledge regarding ABIM's multifaceted products and services. The CRA is a consummate professional, with the patience and skillfulness to guide examination candidates and diplomates through their individual training and recertification pathways, and be proficient in describing all aspects of ABIM products, services and programs. Reporting to the Customer Experience (CX) Manager, the CRA is responsible for the following: Represent ABIM's brand by interacting with high profile customers with respect, empathy, and diplomacy. Respond to complex multi-channel inquiries regarding ABIM, including policies, procedures, training requirements, registration, and exams. Meet customer needs through the efficient resolution of inquiries. Ensure customer information is current and accurate within the customer relationship management (CRM) system, and other customer tracking tools. Ensure appropriate and timely follow up to customers when additional information is requested by them. Process requests for customer-initiated transactions to complete MOC requirements. Manage outstanding case management work. Ensure all contacts are documented in the appropriate source application. Maintain relevant ABIM knowledge by participating in educational workshops and self-led learning. Assist with special projects and miscellaneous tasks, as needed. The ideal candidate has an undergraduate degree, or equivalent professional background, with a minimum of 3+ years of experience in a customer-facing role, preferably within a high touch relationship-focused environment; experience in supporting or communicating with physicians is highly desirable. The successful incumbent will have solid interpersonal and written communication skills, along with a consistent attention to detail and excellent organizational & time management abilities. They will also have a proven ability to explain information clearly and relate well to others, while maintaining a calm, professional demeanor. Expertise in handling sensitive issues with empathy, respect, diplomacy, and confidentiality is a must. Proficiency in MS Office; experience utilizing CRM functionality and supporting web-based portals, a plus. This role is based in our offices at 510 Walnut Street, Philadelphia PA, with the ability to work remotely three days a week. Our technology and facility teams provide and support a seamless hybrid work environment for all employees. * * * At the American Board of Internal Medicine (ABIM), our team of unique and talented professionals, and the inspiring work they do, are essential to meeting the needs and expectations of ABIM's diverse community of physicians. ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation & benefit offerings. We look forward to learning more about your interest in joining our team. EOE

Ultimate Staffing is seeking a Constuction Client Services Specialist to join an amazing Construction company in Irvine. This role is temp to hire through Ultimate Staffing. The schedule is Monday- Friday 8am- 5pm, pay is $22- $25/ hour. This role supports service work orders for the Client Services Manager, ensuring timely communication, accurate documentation, and high customer satisfaction. Key Responsibilities: Process new service orders, assign to Client Services Managers, and schedule field appointments. Follow up on appointments, handle customer satisfaction calls, and escalate issues as needed. Research and qualify new vendors, collect required documents, and update the vendor database. Expedite field documents, order materials, and track shipments to job sites. Maintain detailed electronic records for all work orders. Skills & Qualifications: Strong communication, attention to detail, and organizational skills. Ability to manage competing priorities and collaborate with team members. Proficient in Google Workspace and Microsoft Office. Compensation & Benefits: $45,760-$52,000 base salary + 3-7% annual profit share. Overtime eligible, flexible scheduling, and work-from-home options after one year. Email:jdunne@ultimatestaffing.com All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Benefits Pulled from the full Flexible schedule Health insurance Life insurance Paid time off Work from home Full Job Description: Are you a highly competitive individual who is tired of the traditional 9-to-5 grind? Do you want to get paid what you're worth and take control of your financial future? If so, McAdams Financial is looking for you! As a Life Insurance Agent with McAdams Financial, you will: Represent top-tier financial firms and offer a variety of life insurance products to clients. Build and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Participate in a supportive, fun, and competitive environment that encourages personal and professional growth. Benefit from comprehensive training and ongoing support to help you succeed. Enjoy the flexibility of a 1099 independent contractor position, allowing you to set your own schedule and work from anywhere. What We Offer: Competitive Commissions: Get paid what you're worth with our lucrative commission structure. Growth Opportunities: Join a company that invests in your development and offers clear pathways for career advancement. Training and Support: Access to extensive training programs and continuous support from experienced professionals. Flexible Schedule: As a 1099 contractor, you have the freedom to create your own work-life balance. Fun and Competitive Environment: Thrive in a culture that values competition, fun, and mutual success. Who We're Looking For: The ideal candidate is: Highly competitive and motivated to excel. Looking for a business opportunity that rewards performance. Ready to leave their current job and embrace a more rewarding career. Eager to grow with a company that values personal and professional development. Passionate about helping clients secure their financial future. Requirements: Previous sales experience is a plus but not required. Excellent communication and interpersonal skills. Self-motivated with a strong desire to succeed. Ability to work independently and as part of a team. Must be authorized to work in the United States. Job Types: Full-time, Part-time, Contract, Permanent Pay: $72,539.21 - $90,359.05 per year Expected hours: 5 - 25 per week Benefits: Flexible schedule Health insurance Paid time off Supplemental Pay: Bonus opportunities Commission pay Job Type: Part-time Pay: $4,576.00 - $9,860.00 per month Expected hours: 5 - 25 per week Benefits: Flexible schedule Paid time off Work from home Supplemental Pay: Bonus opportunities Commission pay Application Question(s): If you do not have your State License are you able to invest $199-$250 to obtain state license and licensing courses? Also are you aware this is a 1099 opportunity and not W2? Application Question(s): If you do not have your State License are you able to invest $199-$250 to obtain state license and licensing courses? Also are you aware this is a 1099 opportunity and not W2? Ability to Commute: Beltsville, MD 20705 (Required) Work Location: In person

Billing Specialist - 4 days in the office in Marietta, GA and the flexibility to work remotely 1 day a week Billing Specialist Openings: 2 Pay Rate: $19.00/hr. Length: 6 Month Contract to Hire Billing Specialist As a Billing Specialist you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. Day-to-Day: Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients Ensure issues are addressed immediately and appropriate parties are informed for proper resolution Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams Develop a working understanding of the internal technologies required for daily functions Communicate with various internal company departments to address problems preventing orders from billing to a customer Partner with transportation providers to secure required documentation for customer billing Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes Requirements: 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics Proficient excel experience MS office applications knowledge and applicable experience Experience working with large data sets in excel and creating pivot tables, using V-LOOKUP functions, etc Experience monitoring the status of accounts and balances - checking for any inconsistencies Experience working with numerical data and processing financial information Experience with preparing detailed and informative reports on billing activity Plusses: Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience Experience with Microsoft Office Strong problem-solving skills Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience Compensation: $19/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

“We're a get-sh*t-done work horse agency. We're not sitting around wasting a bunch of their (client) money and time on fluff.” - Tim Brown, CEO Does that resonate with you? This may be the place for you. What we're looking for: First + foremost: Someone passionate about client success, digital marketing, and building longterm relationships 4 years of professional experience, ideally with 2 of those years in a marketing environment Bachelor's degree in marketing, business, or a related field (or equivalent experience/strong business acumen) “Executive presence” and the ability to thrive in a highly client-facing role Strong organizational skills and attention to detail Ability to manage multiple tasks and deadlines in a fast-paced environment A basic understanding of SEO, PPC, and digital marketing concepts is highly preferred A customer-focused mindset with a desire to build meaningful relationships Proficiency in Google Workspace and tools such as Agency Analytics, CallRail, or Ahrefs is a bonus Comfortability consistently upselling Agency experience and experience working with contractors is a plus Winning energy + can have fun under pressure Passionate about our Core Values: SCRAPPY: We're always looking for more efficient ways to do things. We do more with less, and we turn constraints into inspiration. We love to say “Just f-ing Google it”! EXTREME OWNERSHIP: We take more accountability + responsibility than is necessary or comfortable. We make decisions with an owner's mindset. GET SH*T DONE: We act with urgency in our work + gamify it to get as much done as possible. What you'll be doing: Client Communication : Serve as the day-to-day point of contact for assigned clients, addressing questions and concerns with professionalism Reporting Support : Assist in preparing and delivering monthly SEO + PPC performance reports, ensuring all data is accurate and insights are actionable Project Coordination: Collaborate with internal teams to ensure deliverables align with client goals and timelines Retention Efforts: Build trust with clients by understanding their goals and helping identify opportunities for additional Hook services Meeting Preparation: Support Account Managers in prepping for client calls, including reviewing analytics dashboards, verifying KPIs, and summarizing progress Onboarding Assistance: Help facilitate the new client onboarding process, ensuring a smooth transition from sales to recurring services The Account Specialist will work closely with the Account Managers, helping to manage client communication, assist with reporting, and ensure seamless project execution. The base salary for this role is $55,000 annually plus commission. We are in the office 3 days a week and work from home on Wednesdays + Fridays, however new hires are required to work in-office 5 days a week for their first month while they integrate into the team. We have a 30-day probationary period in place with all roles. *This is a hybrid role, requiring at least 3 days in the office after the initial probationary period. If you are not able to work in our North Loop Minneapolis office, please do not apply. * Ready to do this? Here's our hiring process: 1. Click the link below + send in your resume 2. Phone screen 3. Two in-person interviews 5. If it's a good fit on both ends, we'll send you an offer 6. Come work with the coolest 30-person team in the Twin Cities⚡️ Core Values 👑 Extreme Ownership: Take more responsibility & accountability than is necessary 💪🏿 Get Shit Done: Prioritize what's important & execute with urgency 💥 Scrappy: Grit. Just f'ing Google it! Ask for forgiveness, not permission. Benefits & Perks 😍 A culture of encouraging each other 👩🏽 ⚕️ Health, Dental + Vision insurance and FSA 💰 401k Company Matching 🏥 We cover a portion of health insurance premiums 🧠 We contribute $ towards mental health counseling 🏠 Hybrid work model with 2 days a week remote 📚 We pay for at least one course per quarter 💎 Clear goals + supportive accountability to meet them 🧀 Culture things like Cheese Club, DEI Committee + social events 🏋🏻 ♂️ Professional Development Opportunities 🏝 Unlimited Paid Time Off 💪🏽 Lifetime Fitness Discount 🗣 Keynote speakers on personal + professional development topics ♻️ Bi-Weekly 1on1's with leader ⚡️ 90-Day check-ins with company owners ☕️ Coffee, snacks, beer, wine, etc. kept in stock 🍾 Champagne pops for website launches + celebrations Hook Agency is anti-racism & anti-prejudice against sexual orientation and gender identities. We are committed to being more inclusive of less represented groups in the marketing industry, as well as of different mindsets & opinions on the world than the majority. We are actively striving towards hiring individuals from diverse backgrounds & including those voices in planning and employee development. 💜 🤎 🧡 💛 Lastly, we are a small company and will take the time to find the right fit. Just know that all of us at Hook Agency come from different backgrounds. Many of us were told we didn't have the resume skills, experience, or accolades to even be considered for marketing jobs. We use that as a (positive) chip on our shoulders and have made it our commitment to look at every candidate's ability, character, and spirit & not judge them based on their past, labels, or identity. Even if you don't end up working here, we'd be honored to help you along your journey.

Role: Legal Billing Specialist Duration: Direct Hire (DH) candidates Hours: 7:30 am - 5:30 pm (1-hour lunch) Pay: $52,000 -$72,000 Full-Time LHH is working with a client in Seattle, WA to find a Legal Billing Specialist for their team. The client is willing to consider people from professional services industries. Job Title: Billing Specialist Location: Seattle Office - Hybrid (3 days in office, 2 days remote) Pay: $75,000-$89,000 Key Responsibilities: Perform daily billing activities to support attorneys, practice assistants, and clients. Manage and revise complex billing processes. Edit attorney's monthly pre-bills and generate invoices. Ensure proper setup of matters in the accounting system. Review and audit unbilled time and costs, update spreadsheets and reconcile invoices. Submit electronic invoices and handle e-billing rejections. Oversee the timekeeper approval process. Assist the AR department in collections. Required Experience & Skills: Bachelor's degree in accounting or finance preferred, or equivalent legal/e-billing experience. 3-5 years of legal billing and e-billing experience. Proficiency in MS Outlook, Word, and advanced Excel skills. Knowledge of 3E and HUB e-billing software preferred. Benefits: Wellness Program Medical, Dental, and Vision Insurance 401(k) Retirement Plan and Profit Sharing Life and Disability Insurance Paid Time Off (25-30 days/year) and Paid Holidays (12) Parental Leave (18 weeks, 6 paid) Student Loan Refinancing Options Hybrid/Remote Work Opportunities

Who We Are Metrie Purpose: We Help People Transform Houses Into Homes North America's largest manufacturer and distributor of interior millwork producing and selling interior finishings. We have been steadily growing our footprint and industry leadership for nearly 100 years. Established in 1926, still owned by the founding family, we continue to have the same focus on product excellence and a superior customer experience. We help people transform houses into homes. You've probably seen our products in the media featured on tv shows and magazines such as HGTV , Style At Home and House & Home , or by one of our Instagram influencers. Metrie is an exceptional place to work. For everyone. As a team member at Metrie , you will be part of serving our communities as a supplier of home improvement and construction products. Watch this video to see why our employees feel like they truly belong here: (1603) Feels like a Family - YouTube What You'll Do As our Account Rep, you will have the opportunity to be the first point of contact for our customers calling in to receive inside sales support. You develop relationships with our customers by fielding customer calls, entering orders, responding to any questions, and quickly resolving any issues or problems. Key Relationships: You will report directly to our Sales Manager. Location: You will be based out of our Frederick, MD office with a hybrid schedule of 4 days in office and 1 day work from home, once fully trained. At a high level you will: Drive sales with our current and prospective account base, through developing and maintaining positive customer relationships Fielding continuous calls from customers and data entry; multitasking and leveraging multiple types of source documents Provide price quoting to customers and coordinate with onsite production department to facilitate the movement of sale through to production Collaborate within cross functional teams; act as a liaison between operations functions and customers to manage expectations on delivery schedules and order fulfillment Maintain and keep current detailed records, reports, and customer data Who You Are We'd love to hear from you if you have: A bachelor's degree or equivalent work experience Demonstrated experience in sales You have a passion for customer service and enjoy building rapport with prospective and existing customers You love to learn. You are passionate about growing your knowledge and skills and strong analytical skills Values matter to you. You bring your true self to work and live by ours values - passion, respect, integrity, collaboration, and excellence You demonstrate exceptional verbal and written communication skills; fluent in English You have excellent organizational skills and effective time management to succeed in a fast-paced environment You have an interest in moving into outside sales and/or sales management You are proficient with web-based computer services, specifically SAP and Microsoft Office Suite (Teams, Outlook, Excel) It would be an added bonus if you have: Experience within the distribution or manufacturing industry Desire for growth into outside sales career Potential relocation within the Midwest region or US What Metrie Offers A collaborative work environment with a clear strategy and goals A competitive base salary and profit-sharing program Comprehensive benefits package - medical, dental, eye care and life insurance - Benefits start first of the month following hire 401k Retirement Savings Plan - Up to 4% match, 100% vested after 6 months Challenging and meaningful work, and the chance to participate on cross-functional teams across the company Development opportunities - We recognized potential in our people and strive to offer various opportunities for advancement, training, and personal growth Family-oriented culture, focused on putting our people first How to Apply? Come work with us! Send us your resume by clicking "Apply Now". We look forward to reviewing your application! In adherence to the principle of pay transparency, we are pleased to disclose the base pay for this full-time position at Metrie. The base pay range for this role is set at $55,000-65,000 . The specific base pay within the range will be contingent upon an individual's skills, qualifications, experience, and geographical location. Furthermore, it is essential to highlight that our remuneration ranges are established based on the role, level, and location Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome any and all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources team. Metrie conducts pre-employment screening including but not limited to background checks and drug testing for all final candidates. All applications will be independently reviewed. We are an E-Verify employer. ;

This is a great opportunity for a straight public candidate ready to transition into a Financial Services technical reporting position. What you get: Compensation range of 80-110K plus bonus 3 weeks PTO plus holidays Hybrid work-from-home model Stellar Health Benefits Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Work/Life Balance: Sabbatical (4 consecutive weeks at 5 years), Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions What you need: Bachelor's degree in Accounting, CPA license required. 2-5 years of U.S. GAAP accounting and financial reporting experience, public accounting experience ideal. Direct experience with SEC reporting and preparation of financial statements and footnotes of public companies. Current understanding of GAAP, financial reporting principles and SEC regulatory requirements. Relevant broker/dealer, bank or other financial services experience a plus What you'll do: Assist in the design and preparation of external and internal financial reports, including audited financial statements and SEC filings. Research and assist with implementation of accounting and regulatory guidance to ensure accurate and relevant disclosures in audited financial statements and SEC filings. Establish and maintain close coordination with business partners in the accounting, reporting, finance, technical accounting policy, legal, and other functional business areas to ensure proper input into internal and external financial reporting. Continuously work to enhance and streamline reporting processes and controls. Support internal and external audits and regulatory examinations. Execute and maintain an effective internal control environment. Participate in projects related to debt and equity issuance, business combinations, SEC comment letter process and ad hoc disclosure research. Ad hoc projects as needed. Looking forward to connecting! Todd

The Opportunity Our client is a prominent player in the restaurant delivery market, connecting consumers with their favorite local eateries through a convenient and innovative platform. They are dedicated to providing exceptional service and expanding their market presence nationwide. As an Account Representative, you will be a pivotal member of our client's sales team, responsible for nurturing relationships with restaurant partners and driving the adoption of our client's delivery platform within your designated territory. You will collaborate closely with restaurant owners, managers, and stakeholders to ensure mutual success and maximize revenue opportunities. How You Will Make An Impact Own and manage a pipeline of local small and medium-sized restaurants to sign new partnerships in your geographic region with a mix of cold-calling (at least 50 dials per day) and in-person meetings Create a great first impression and act as an ambassador to develop long-term partnerships and communicate the value of our client Manage contract negotiation to establish the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both parties Help us identify and build standard processes and collaborate with the Account Management team to support a seamless onboarding experience for each new restaurant partner Proactively maintain communication channels with prospects via phone, email, and face-to-face meetings What Will Make You Successful Sales Experience: 1+ years of sales experience or Bachelor's Degree with exposure to sales through internships or other experiences Customer Focus: Strong customer service orientation with a genuine passion for building relationships and delivering exceptional customer experiences. Communication Skills: Excellent verbal and written communication skills, including the ability to articulate complex concepts and influence decision-making. Analytical Skills: Ability to interpret data, analyze trends, and draw actionable insights to drive business growth and optimize performance. Adaptability: Thrives in a fast-paced, dynamic environment with the flexibility to adapt to changing priorities and market conditions. Team Player: Collaborative mindset with the ability to work effectively both independently and as part of a team. Benefits To You Competitive Compensation: Enjoy a competitive salary package with performance-based incentives. Career Growth: Opportunity for career advancement and professional development within a rapidly expanding industry. Health Benefits: Comprehensive health benefits package including medical, dental, and vision coverage. Work-Life Balance: Flexible work schedules and remote work options available, promoting work-life balance. Note: This position is based in Chicago with occasional travel required. We look forward to receiving your application and discussing how you can contribute to our client's growth and success. About Us At Victory Lap, we partner with leading organizations to redefine sales and business development strategies across various industries. Currently, we are seeking a dynamic Account Representative to join our client's team in the rapidly evolving restaurant delivery space. This role offers an exciting opportunity to drive growth, build relationships, and make a significant impact in the restaurant industry.

A renowned cancer treatment center in Seattle is looking for Temporary Prior Authorization Specialists to join their team. This is a Remote opportunity after an initial 3 days of onsite training period and a great way into working with a large healthcare organization. Includes benefits & paid time off. Overview of Responsibilities: ● Initiates and follows up on Prior Authorizations & Referrals for Imaging, Radiology, Physical Therapy ● Work through queue of patient accounts in EPIC ● Manages inbox of daily questions Requirements: ● 2+ years Referrals & Authorizations Experience ● OneHealth Port, AIM Portal experience ● Strong Insurance experience ● EPIC (Preferred) Additional Skills: ● Communication Skills ● Flexibility ● Quick Learner ● Strong problem solving skills ● Time management Schedule/Shift: ● Monday-Friday, 7:30am - 4:00pm Contract Length: 800 Hours. Contract opportunity. Pay: $19-$24/hr (Dependent on experience) Benefits: 401(k) Retirement Plan, multiple medical, dental and vision plan options, Short Term Disability Insurance, Life Insurance Plan, Weekly Pay, Paid Sick Time Offered in WA (1 hour of sick time for every 30 hours worked)

Why work with us? The North American branch of Generali Global Assistance offers a diverse and inclusive work environment while employees work towards making real difference in the lives of our clients. As an organization, we pride ourselves with offering white glove service while being mindful of corporate responsibility and our environmental footprint. Employees enjoy a plethora of benefits to include: A diverse, inclusive, professional work environment Flexible work schedules Company match on 401(k) Competitive Paid Time Off policy Generous Employer contribution for health, dental and vision insurance Company paid short term and long-term disability insurance Paid Maternity and Paternity Leave Tuition reimbursement Company paid life insurance Employee Assistance program Wellness programs Fun employee and company events Discounts on travel insurance Salary Range: $80,000.00 - $90,000.00/yr. Who are we? Generali Global Assistance is proudly part of the Europ Assistance Group brand and our products utilize a number of corporate and product brands. The brands for our North American team include the following: CSA: US travel insurance brand for retail and lodging partners. Learn more here. Generali Global Assistance (GGA): The primary Corporate brand in the United States for our travel insurance, travel assistance, identity and cyber protection, and beneficiary companion products. Learn more here. GMMI: the industry standard for global medical cost containment and medical risk management solutions. Learn more here. Iris, Powered by Generali: identity and digital protection solution. Learn more here. Trip Mate: US travel insurance brand for tour operator, cruise and airline partners. Learn more here. What you'll be doing. Job Summary: The Insurance Policy Forms Specialist's primary responsibility will be to create, test, update, and maintain Travel Insurance Policies/Certificates using filed language. This role also ensures compliance and accuracy of fulfillment, marketing pieces, and partner websites. This position requires the ability to operate in a fast-paced environment, have a high degree of organization, multi-task, meet deadlines, and solve problems proactively. Principal Duties and Responsibilities: Be an expert in the fulfillment creation process in TIPS. Create CSV map sheets for fulfillment documents in Excel. Set up fulfillment within TIPS and perform preliminary testing of functionality and accuracy. Troubleshoot technical challenges in product and fulfillment and collaborate with the programming team on how to solve; work collaboratively with other departments to develop short- and long-term solutions. Test potential product and fulfillment solutions within TIPS Test and on test producers and implement solutions upon completion. Create fulfillment materials/documents that are compliant with state insurance regulatory guidelines while also meeting partner and business needs and expectations. Produce and proof marketing materials and website content. Work with Account Managers and Client Partners directly to implement changes to marketing materials and/or website content. Assist in researching and responding to regulatory or legal complaints. Create position statements to share within the company and with our partners. Communicate with the filing team to ensure the timely and accurate implementation of new filings or changes in regulatory requirements. Participate in team discussions to develop solutions for product design and future implementation challenges to meet the needs of new and existing business partners. Set up new products into TIPS, perform preliminary quality assurance testing on accuracy of product design and coverages, and coordinate with appropriate departments on complete end-to-end testing of products and rates. Test products for compliance with underwriting guidelines. Required / Desired Knowledge, Experiences and Skills: Requirements: 2-4 years of related experience in product implementation within the insurance industry is required. Demonstrated problem-solving, analytical, and organizational skills. Excellent verbal and written communication skills. Demonstrated ability to work collaboratively and effectively with all levels within an organization.? Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). Self-starter able to perform with moderate to limited supervision. Attention to detail. Flexible and open to changing priorities. Preferred: Experience within the travel insurance industry and/or regulatory industry Education/Certifications: Requirements: High School Diploma or Equivalent (GED) required. Preferred: Bachelor's degree from four-year college or university Where you'll be doing it. This is a hybrid role based out of our San Diego office. As a hybrid role, you will be working onsite 2-3 days a week and working from home 2-3 days a week. When you'll be doing it. While there is some flexibility in the hours, this position will be Monday-Friday during regular business hours (approximately 8:00am-5:00pm). Occasional overtime may be required according to business need. Apply today to begin your next chapter. Don't meet every single requirement? At Generali Global Assistance, we are dedicated to building a diverse, inclusive and enriching workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. California Residents - Privacy Notice for California Residents Seeking Employment with Generali Global Assistance is available here: *************************************************************************************************** The Company is committed to providing equal employment opportunity in all our employment programs and decisions. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy. Equal employment opportunity is provided to all employees and applicants for employment without regard age, race, color, religion, creed, sex, gender identity, gender expression, transgender status, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, sexual orientation, national origin, ancestry, ethnicity, citizenship, genetic information, marital status, military status, HIV/AIDS status, mental or physical disability, use of a guide or support animal because of blindness, deafness, or physical handicap, or any other legally protected basis under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, classification, placement, promotion, termination, reductions in force, recall, transfer, leaves of absences, compensation, and training. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. All Company employees are responsible for complying with the Company's Equal Opportunity Policy. Every employee is to treat all other employees equally and fairly. Violations of this policy may subject an employee to disciplinary action, up to and including termination of employment.

Bilingual Customer Retention Representative (Full Time & Part-Time Openings) is work from home and we will provide you with the equipment! The Bilingual Customer Retention Department is responsible for conserving business on behalf of the Company. You'll be a vital part of a dedicated, professional team. Representatives play a key role in ensuring that customers who call in with the intention of canceling are provided assistance in understanding the importance of keeping their coverage, as well as providing policy maintenance. We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail-oriented. As a Bilingual Customer Retention Representative you'll handle inbound and outbound telephone calls with customers who are calling to cancel their insurance coverage and/or place calls to current policyholders regarding coverage, premium due, as well as other policy information. You'll answer questions about policy benefits and premiums and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with excellent earning potential - hourly wage plus bonus based on performance. INDGLA1001

Join Our Team as a Sales Manager - Work from Anywhere! Are you an experienced and motivated individual looking to elevate your career in customer service and sales management? Look no further! We are currently seeking a dynamic manager to join our remote team and be a driving force in our success. • Work from Anywhere: Embrace the freedom of a flexible schedule and the ability to work from the comfort of your own home. Whether you prefer a cozy coffee shop or your favorite corner at home, the choice is yours! • Health Insurance Reimbursement Plan: Your well-being matters! We've got you covered with a health insurance reimbursement plan to ensure you have access to the care you need. • No Cost Leads: Say goodbye to lead generation expenses! We provide you with a steady stream of high-quality leads, allowing you to focus on what you do best - building relationships and closing deals. • No Cost Mentorship from Day One: Our commitment to your success starts from the moment you join. Benefit from mentorship programs at no extra cost, providing you with guidance, support, and invaluable industry insights. Your Role: • Lead and Inspire: Motivate and guide a team of dedicated customer service and sales professionals to achieve and exceed targets. • Work Smarter: Leverage cutting-edge technology to streamline processes, making your work efficient and effective. • Build Relationships: Foster strong relationships with clients and team members alike, ensuring a positive and collaborative work environment. • Drive Results: Take charge of sales initiatives, implement strategies, and contribute to the overall success of our organization. Qualifications: • Experience Matters: Proven experience in customer service and sales management is a must. • Self-Motivated: Thrive in are remote work environment, taking initiative and ownership of your responsibilities. • Innovative Thinker: Embrace new ideas and approaches to elevate team performance. • Tech-Savvy: Comfortable with technology and tools that enhance virtual collaboration and productivity. If you are ready to take the next step in your career, apply now and join a team that values your expertise and rewards your dedication. We believe in work-life balance, professional growth, and the power of a supportive community. Discover the possibilities with us! Apply today!

**LOOKING FOR CANDIDATES THAT RESIDE IN NV, TX, AZ, CO, FL, GA We are seeking a Remote Customer Retention Specialist to work from home. Under the supervision of the Customer Retention Manager(s), the Remote Customer Retention Specialist acts as the primary point of contact for all inquiries and issues involving Internet Customer Service via phone acting as a liaison to the Processing Department team. Our fully paid training program is conducted at our Chatsworth headquarters or via webinar for approximately four to six weeks. **Job Description:** * Handles incoming calls on all Customer Service related inquiries, order changes, status updates and cancellations with empathy and a focus on solving any customer problem on the first call. * Handle customer concerns with empathy and presents Lampsplus.com in a positive light at all times. * Utilizes salesmanship to maximize sales opportunities and remains focused on meeting sales goals and expectations. * Suggests products to the customer while probing for additional information. * Provides lighting and home décor solutions that are beneficial to the company and attractive to the customer. * Prevents customer returns and ensures customer retention by reasonable negotiations. Provides solutions that are beneficial to the company and attractive to the customer. * Demonstrates self-confidence and a desire to go the extra mile to take care of the customer from A-Z in order to create a positive customer experience every time. * Partners with Management on escalated customer and product issues. Identifying trends on issues that may affect customer satisfaction levels and consistently communicates them to management in measurable terms including employee errors on orders, product misrepresentation, etc. * Provides pro-active, consistent follow-up to all customer inquiries, either via phone/email. Responds and replies to every customer email the same day. * Documents a complete summary of the customers' inquiry, actions taken, and expectations set forth on the respective order. * Maintains standards set forth by the company QA program providing the highest quality of service while demonstrating improvements when necessary determined by QA team and management. * Performs other duties as assigned. **Job Requirements:** * Minimum of 1 years of customer service experience or retail background. Call center experience preferred. * Excellent verbal and written communication skills in English. Must be able to articulate details to customers in a professional and calm manner. * Computer literate. Able to navigate through programs and windows. * Excellent typing and data entry skills. * Able to multi-task. I.e. talk on the phone and type notes at the same time. * Effective problem solver. * Must be available to work Saturdays. Regular job attendance is required in accordance with a regular schedule established for the position by the supervisor. * As a condition of employment, employees must provide and maintain High-Speed Internet connection that meets the Lamps Plus Internet Department requirements at all times to maintain employment. Employees who are unable to provide and maintain required internet service that meets our specifications may be terminated from their employment at Lamps Plus.

Varsity Tutors, a Nerdy company, is looking for Senior Retention Specialists based in the USA to join our team! Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner. Our award-winning online and mobile learning platforms connect students and professionals from all around the world with personalized instruction to achieve any goal. Come join our fast growing team and help people get the educational help they need! Senior Retention Specialists are advocates for the clients of Varsity Tutors. They assess needs, manage accounts to drive customer engagement, and increase retention by efficient and empathetic issue resolution. This is a temp-to-hire (paid training), remote position focused on retaining existing customers during high-level escalations. Senior Retention Specialists will work closely with our sales and training teams and help ensure a positive experience for our clients. **Location:** Fully Remote - Based in the USA **About Nerdy:** Nerdy (NYSE: NRDY), the parent company of Varsity Tutors, is a leading platform for live online learning, with a mission to transform the way people learn through technology. The Company's purpose-built proprietary platform leverages technology, including AI, to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdy's comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formats-including one-on-one instruction, small group classes, large format group classes, on-demand study support, and adaptive self-study. Nerdy's flagship business, Varsity Tutors, is one of the nation's largest platforms for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions. Learn more about Nerdy at *********************** **Qualifications:** * 3+ years experience with high-level customer escalations in account management, client relations, hospitality, or tourism, preferably over the phone. * Education, teaching, or tutoring experience is preferred, but not required * High empathy and emotional intelligence, with the ability to understand families' educational needs and make product/service recommendations * Strong problem solving skills and ability to adapt quickly in a fast-paced environment * Conflict management skills and the ability to use high level judgment when managing customer defects * Ability to remain calm and professional in stressful situations. * Excellent verbal and written communication skills * Ability to work independently and multi-task * Network requirements: High-speed Internet access (50 Mbps download, 10 Mbps upload) via wired ethernet connection; no Wi-Fi, Satellite or Cellular Hotspot or Cellular Internet * Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes. **Responsibilities:** * Conduct and effectively manage high-volume of inbound phone calls to support current customers * Deflect cancellation requests with a solutions oriented approach that instills confidence in the product * Full ownership of existing customers that are at risk of canceling services * Address complaints with the goal of increasing satisfaction and securing renewals or saves. * Achieve client onboarding, retention, and engagement targets set by management * Assess and understand the needs of our clients to be able to make recommendations for educational products and services * Assist in client service and build strong relations with our students and families * Manage client records to ensure proper follow-up * Communicate effectively with internal team and external customers * De-escalate and handle challenging situations on a regular basis * Actively implement coaching and feedback in pursuit of providing customers with a high quality experience **Varsity Tutors Leadership Principles** Relentless Focus on Customers * Comfort with Ambiguity * Ownership * Simplify * Intellectual Curiosity * Build Teams * Think Big * Insist on High Standards * Bias for Action * Build Trust * Go Deep * Have Conviction * Deliver Results * Are Right, a Lot **Pay/Benefits: $18/hr to start with the opportunity to be promoted to a full-time position based on performance, which offers:** * $40,000 base salary * $6,000 variable compensation target (plus unlimited bonus potential) * Equity (Restricted Stock Units) in the company. * Full-time positions (**evenings and weekends required**) also include a comprehensive benefits package (health insurance, 401k matching plan, PTO, and free access to tutoring and our online educational resources). * Fully Remote Position * A once-in-a-lifetime opportunity to help transform how the world learns! * A fast-paced, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture Please mention the word **TRIUMPH** and tag RMzUuMjIxLjE0LjEwNw== when applying to show you read the job post completely (#RMzUuMjIxLjE0LjEwNw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human. **Job type:** ** Remote job** **Tags** * students * training * support * mobile * management * senior * sales * educational * full-time * non tech Sent 181 days ago Share via Email

Responsibilities: Serve as the primary point of contact for customers, addressing their inquiries, concerns, and feedback in a timely and empathetic manner. Proactively engage with customers to understand their needs, preferences, and travel experiences, providing personalized solutions to enhance their satisfaction. Build and nurture strong relationships with customers, demonstrating a deep understanding of their individual travel preferences and requirements. Collaborate with various vendors and partners to address customer needs and ensure seamless experiences throughout their travel journey. Utilize strong communication and problem-solving skills to resolve customer issues and prevent potential churn, fostering customer loyalty and retention. Stay informed about the latest travel trends and offerings, providing customers with relevant information and suggestions to enhance their travel experiences. Participate in ongoing training and development opportunities to enhance your skills in customer relationship management and retention strategies. Collaborate with the team to develop and implement customer retention initiatives and strategies that align with the company's goals and values. Requirements: Must be at least 18 years old and authorized to work in the USA, Australia, or Mexico. Possess a computer, smartphone, or tablet with reliable internet access to facilitate remote work tasks. Exceptional interpersonal and communication skills, with a strong emphasis on empathy and customer-centricity. Strong problem-solving abilities and the capacity to handle challenging customer situations with patience and grace. Self-discipline, a strong work ethic, and the ability to work independently while achieving customer retention goals. A passion for travel and a deep understanding of the value of fostering long-term customer relationships. A commitment to continuous learning and staying updated with customer relationship management best practices. Advantages: Join a supportive and collaborative team of professionals dedicated to providing exceptional customer experiences in the travel industry. Seize unlimited training resources and tools, empowering you to excel in customer relationship management and retention strategies. Enjoy a flexible work schedule and location, allowing you to work from the comfort of your preferred workspace. Shape your earning potential without income caps, based on your dedication and success in retaining and satisfying customers. Benefit from substantial travel perks, exclusive vendor discounts, and thoughtful gifts, enhancing the rewarding aspects of your role. This is a business opportunity and is commission based. Application Process: If you are passionate about fostering strong customer relationships, possess exceptional communication and problem-solving skills, and are eager to work in a collaborative and dynamic remote environment, we encourage you to apply. Join our team of Customer Retention Specialists and contribute to creating lasting and memorable experiences for our valued customers worldwide.

This position is fully remote after training, during training this position is 1-2 times per week on site in Philadelphia, PA Salary: $60,000 - 80,000/year We are seeking a detail-oriented and organized Legal Billing Coordinator to join our team. The ideal candidate will have experience using Aderant, a leading legal billing and accounting software, and be responsible for managing and coordinating the billing process for attorneys and clients. This position will work closely with legal teams, clients, and the finance department to ensure timely, accurate, and compliant billing practices. ResponsibilitiesBilling Coordination: Oversee the end-to-end billing process for the firm, ensuring all invoices are accurate, complete, and timely.Aderant System Management: Utilize Aderant for time entry, billing, and collections management. Ensure proper coding and allocation of billable hours, expenses, and other billable items.Client Invoicing: Generate and prepare monthly invoices using Aderant, ensuring compliance with client billing arrangements, rates, and billing guidelines.Adjustments & Write-offs: Review, approve, and apply billing adjustments and write-offs in accordance with firm policies.Timekeeper Collaboration: Work with attorneys and other timekeepers to ensure accurate time entries, correct billing codes, and compliance with client-specific requirements.Client Communication: Address client billing inquiries, provide clarifications, and resolve any billing disputes or discrepancies.Month-End Reporting: Assist with month-end closing procedures, ensuring timely submission of all invoices and accurate reporting of billable hours and revenue.Billing Compliance: Ensure that billing practices comply with firm policies, client agreements, and applicable legal industry standards.Reporting & Analysis: Prepare and analyze billing reports and work with the finance team to provide insights on trends, outstanding invoices, and other relevant metrics.Process Improvement: Contribute to the continuous improvement of billing workflows, procedures, and client-specific billing practices. RequirementsExperience: Minimum of 2 years of experience in legal billing, with a preference for experience using Aderant software.Education: Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.Technical Skills: Proficiency in Aderant billing software or other legal billing systems; strong working knowledge of Microsoft Office Suite (Excel, Word, Outlook).Detail-Oriented: Ability to maintain accuracy and attention to detail in a fast-paced environment.Communication Skills: Strong written and verbal communication skills, with the ability to interact professionally with clients and colleagues. $60,000 - $80,000 a year